a holiday. aren't you off? >> i am. [ laughter ] >> thank you. >> have a great day. bye. good morning to our viewers in the west. it is wednesday, may 21st 2014. welcome to the "cbs this morning." more than 500 former players sued the nfl. did doctors and trainers ignore the safety risks to load them up with drugs? >> a traffic stop leads sudden death in paradise. the video a family claims expose as police coverup. >> plus the new $60 million high school football stadium that no one can use. >> but we begin this morning with a look at today's "eye opener," your world in 90 seconds. >> players were shot up like cattle, brought to market and then discarded like pieces of meat. >> the nfl accused of putting profits before players.

>> retired players claim teams administered pain killer drugs just to make money. >> we had percodans, vicodins whatever you needed no questions asked. >> flames forced evacuations of homes and businesses in colorado. >> and hail as large as baseball. >> voters have said no to tea party challengers almost across the board. >> the nba alleges that donald sterling asked v. stiviano to lie to investigators. >> you rollerskating out in front of the paparazzi, that looks like attention-getting behavior to me. >> six people were arrested in iran are happy. >> an empty school bus on fire

and rolling right into traffic. >> this is a first. you look like a powdered sugar donut now. >> i saw some baby powder flying across there. >> an unusual roadside rescue caught on camera in british columbia. >> that is the coolest this evening i've ever seen. >> all that matters -- >> a special honor for a hero cat. the feline got to throw out the fishs first pitch at a baseball game. >> and meet happy. some parents are saying he looks creepy. >> da-da-da not loving it. welcome to "cbs this morning." good morning, norah. >> good morning, charlie.

>> we begin here. this morning the national football league is reviewing a huge and potentially explosive class action lawsuit. more than 500 retired players accuse the nfl of putting profits ahead of their health. >> the lawsuit claims doctors gave players pain killers to hide serious injuries and keep them on the field. the players say they faced long-term injuries. >> the lawsuit paints quite an ugly picture of the drug culture within the nfl, one where doctors gave players large quantities of powerful narcotics and anti-inflamtories, often without prescriptions, monitoring or other safety precautions. former lineman keith van horne once suspected he broke his leg during the game. medical staff assured him that was not the case. >> they said no we'll tape you up and give you the pain pills,

you'll be fine and ready to go. >> five years later he learned he had played that entire season with a bone fracture. a member of the bears 1985 super bowl championship team van horne said drugs were readily given to any player who felt pain after games. >> you'd get your little manila folder full of pills of whatever you needed. >> hall of famer richard dent who played for the bears, 49ers, colts and eagles said team doctors told him he could play through a broken big toe in 1990 with the help of pain killers. >> eventually at some point you didn't need the shots anymore because all the nerves was pretty much dead and gone. >> both dent and van horne have signed on to the class action lawsuit. bears quarterback jim mcmahon another plaintiff, claims medical staff never told him he had a broken neck and instead just kept giving him more pills. gloria steven silverman said many players developed drug addiction and major health

issues. >> once there's no further use for them on the field, they're sent off into society with long-term disabilities and injuries, and we're trying to get those responsible to pay for that. >> the nfl has a ban on the use of pain killers without a prescription, but there is no clear policy and oversight on how team doctors provide the drugs. commissioner roger goodell was asked about the lawsuit tuesday. >> i was only made aware it have just briefly, but i don't believe any of our attorneys have had an opportunity to look at it. >> the players say they're suing the hold the nfl accountable so current and future players won't have to suffer like they have. this suit comes on the heels of a $765 million settlement between the nfl and players who field. norah in. >> thank you. >> this morning the gop is looking at primary election results in six states. the vote cast lay the groundwork for november elections that will decide control of congress.

republicans turned away from tea party favorites and embraced the party establishment. the winners include senate minority leader mitch mcconnell. he easily defeat opponent matt bevin. our survey finds 45% believe it makes no difference whether republicans or democrats control congress. >> president obama's meeting right now with his two point men on the v.a. health care scanneddal. on capitol hill today, they are voting to give secretary shinseki more power to hire and fire. >> reporter: good morning. there is every indication the obama white house is scrambling to get its arms around the ever widening veterans affairs

scandal. did veterans die waiting for health care? were fraudulently lists produced to deceive the public on how long those wait times were? the president will address those issues after a meeting he's conducting in the oval office with veteran say fairs secretary eric shinseki and white house chief of staff rob nabors. >> reporter: rob nabors will draw his own conclusions. >> the president looks forward to his own review and the independent investigation that is under way and being conducted by the inspector general. >> republicans are not impressed. >> the president has dispatched just a single staffer stingingle staffer, to oversee the investigation. this is not acceptable. >> reporter: president obama last addressed issues of

mismanagementmis management and fraud in manila. >> i've been very unsatisfied so far. i want the president to not just say he's mad, i want him to be mad and change some things. >> this veteran argues criminal charges should arise from delays linked in health care. >> this investigation should be thorough, it should be exhaustive and uncover the truth. and it should hold those responsible accountable. >> congressional sources tell us that the veterans administration's own investigative staff, the inspector general, is now conducting 26 separate investigations into allegations of fraud or mismanagement at veterans affairs facilities around the country. that's more than twice the number reported in congressional testimony last week and the scandal is widening. >> major thanks.

and we will bring you the president's remarks about the v.a. hospital scandal live in a cbs news special report. >> general motors is recalling more than 2,000 chevy aveos. >> that puts the total number of gm recalls this year at 13.8 million. jeff glor has covered the store since it began in february. good morning. >> reporter: good morning. >> tell us what vehicles are involved. >> the aveos were announced yesterday. yesterday there were four recalls. the buick enclaves outlooks chevrolet malibus, pontiac g-6s

was over a gear shift that can also gear down. >> this is an extraordinary number of recalls. how many cars does gm sell a year? >> they sold 2.8 million in the u.s. last year. they've now recalled $13.6 million. that's five times as many 29 recalls in four and a half month, nine recalls in just the past six days. >> is there a reason it's happening now? >> a lot it have is because of the ignition switch recall that began in february. gm is acting now out of an abundance of caution. we're told now if there's any question recall. 2.6 million cars recalled because of the ignition switch failure. they were find by nhtsa and a criminal investigation from the department of justice. >> financial implications? >> $1.9 billion in charges so far for gm.

their stock is down about 9% since the ignition switch recall. the analysts we talked to say gm has still been able to weather in financially because they've made so much money the past couple of years. >> thank, jeff. >> this morning the department of agriculture said a shipment of recalled beef was isn't to distribution centers all over the country. it may be contaminated with e. coli. the tainted meet came from a detroit supplier. it's blamed for at least 11 illnesses. >> hot shot crews are battling a wildfire in arizona this morning, it's burned a size of 450 football fields. it's an popular tourist area. the fire is going on about five miles north of sedona. strong winds are spreading the flames. people in more than 500 flames

north of the flames have been evacuated. >> last night there was so much hail it looked like snow. this photo of a light thing bolt came from another storm in chicago. megan glaros of our chicago station says much of the middle of the country could see severe weather today. >> good morning. and good morning to our viewers in the west. there is a risk for severe weather givenagain today for parts the colorado wyoming, into nebraska all the way off to washington, d.c. there is a possibility of tornadoes, large hail and damaging winds in those areas, the highest tornado threat across the western version of that area. we see futurecast revving up with showers over the course of the afternoon. the four corners region will see a little relief but the drought contines in a big way for much

of the southwest, including california, where more than 20% of the state is in exceptional drought. >> new evidence this morning that prescription drug abuse is quickly becoming a problem for a surprising new generation. more than 300,000 older americans are dependent on powerful pain killers and other medications. that number has nearly tripled in the past decade. peter eisler broke the story. peter, great reporting. how widespread is this abuse and why is it happening? >> well, we've seen up to well over 300,000 people now that are characterized as misusing or dependent on these drugs. what you see a lot of the time is they're using them to treat chronic pain to treat depression. the drugs we're talking about are opiates and percocet vicodin, that kind of thing and these anti-anxiety medications like xanax and valium stuff

like that. >> it seems to me it's doctors saying you have a pain and not have something for it. what are the complications for the members of the age group? >> the older you are, the more at risk you are for complications from these things. these drugs can increase your risk for fall. when given in combinations they can cause problems with depressing your respiratory funs. they're. >> who is the cause of this? i mean we have overdrugged, essentially, seniors. is it patients in need of powerful pain killers? is it doctors overprescribing? >> i think it's a combination. a lot of people are saying this is an overprescribing problem. it's driven by some extent to ignorance. someone will come in they'll

have chronic pain from arthritis, a little depression related to aging. they'll be put on these drugs and never taken off. as time goes by they develop a tolerance and ask for a little more. patients requesting it and doctors are giving it to them. >> so many people the medications just pile on and they don't know what they're causing. >> a lot of people would come in and say i'm feeling pain. and the doctor would say let me give you another prescription and they'd come back and say i'm still feeling pain and they'd get another prescription and layer it on top and it builds over time. >> a man who was condemned to be dead this morning is still alive. an 11th hour order was ordered to issued to stop the execution.

there is no word why judge alito blocked the execution. >> a pregnant woman in sudan is facing a death sentence this morning. the case is sparking outrage around the world and in the united states. margaret, good morning. >> reporter: good morning. a sudanese judge sentenced a woman eight months pregnant to death by hanging for refusing to marry a muslim. she was also ordered to the beaten for the crime of adultery. miriam ibrahim, heavily pregnant and accompanied by her 2-year-old son awaits her fate in a sudanese prison. the prosecution claimed she was unable to prove her innocence and deserved her sentence. "i believe in upholding our sudanese traditions," he said.

the harsh punishment triggered an international outcry. >> we call on sudanese legal authorities to approach this case in fashion with the values of the sudanese people. >> her husband has asked the u.s. government to intervene. he claims she is shackled to her cell. attention to the case exploded on twitter thanks to a campaign pushed by christian groups and an online petition by amnesty international. more than 100,000 people have signed it since it was started six days ago. ibrahim's brother-in-law is tracking her appeals from new hampshire and republican kelly ayotte from that state is asking that she be granted political asylum. >> what she needs is action. she's eight months pregnant and her life is in danger. so we need to act now. >> miriam ibrahim's husband has filed an appeal he hopes the attention will pressure sued and to consider and for the u.s. to

take diplomatic action. while the white house has issued public statements they have not yet directly contacted the sudanese government. >> the president of nigeria is blaming boko haram for a twin car bombing, that's the terror group behind the school girl kidnappings. the second blast was captured on video. at least 118 people were killed yesterday. it happened in a busy marketplace. the blast collapsed buildings, burying victims. fires continued to burn overnight, hampering recovery efforts. >> a report this morning claims donald sterling tried to cover up racist comments that led to his bunanishment from the nba and said he tried to convince his girl friend to say the voice on the recording was not his.

>> it beyond anger. there's a certain sadness. you feel, it it almost a malaise around the league. >> the owners could vote to make him sell the team. >> and grab your mittens. minneapolis will host the 2018 super bowl. the committee cheered the announcement tuesday. many plan to embrace the cold winter weather with outdoor activity but on game day fans will be watching indoors. owners put off a vote to increase the league to 14 games. that's expected to begin next year. >> and still ahead, we'll look at headlines from around the world. plus tehran punishment to we have lots of fog around the -- we have lots of fog around

the bay area. settling into a nice pattern, foggy mornings and lots of sunshine in the afternoon. but very gray as you look toward russian hill and the golden gate bridge. but that's going to start to break up. as high pressure builds in the next couple of days, these temperatures going to be warming up nicely. today that warming trend begins. 70s maybe couple of low 80s well inland. 60s along the coastline with patchy fog. next couple of days getting who the in spots over the weekend. this national weather report sponsored by big lots -- go big and go home.

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your realtime captioner is linda macdonald. good wednesday morning, i'm frank mallicoat. here's what's happening around the bay area right now. long-time 49er jeremy newberry among a group of former players that is now suing the nfl. the suit claims that teams illegally pumped their players full of painkillers to get them back on the playing field. newberry said he suffered permanent damage. san jose-based ebay is asking users to change their passwords because of a signer attack. the company -- cyberattack. the company says hacker stole passwords and nonfinancial information. not clear how many ebay users were affected. and home prices in the bay area are going up 16% in the last year. zillow says that's three times the national average. that's in part because inventory is so low. so if you are selling, that's great news. if you are buying, not so much. >> got your traffic and weather coming up.

good morning. it's a busy morning once again heading to the bay bridge. still backed up fully into the maze. and that drive time at the bottom of your screen is heavier, as well. there's an accident westbound 80 at gilman coming into berkeley. so that accident is still blocking the carpool lane. if you are traveling in the south bay or about to northbound 101 is clear to tully but it's backed up all the way into santa clara. with the forecast, here's lawrence. all right. we have a lot of clouds around the bay area this morning. but high pressure taking over now. and that means we have some warmer weather on the way beginning today. the warming trend will kick in. temperatures 70s and low 80s inland. 60s and patchy fog toward the coastline. much warmer into the holiday weekend.

a mama bear didn't wait to save her cub and got stuck on the wrong side of a die provider on the highway in british columbia. mom grabs the baby and moves to safety. another cub climbs up onto the divider but knows better not to jump down. >> i love that phrase acting like a mama bear. there it is right there. i love that picture. >> absolutely. welcome back to "cbs this morning." coming up this half hour a paradise becomes a scene of horror. we'll look at the video that challenges the story officers told. plus a $60 million state-of-the-art high school football stadium is off limit this morning. why the team is losing home

field advantage less than two years after the stadium was built with taxpayer money. that's ahead. time to show you some of this morning's headlines from around the globe. prince charles likened putin's acts with ukraine like adolf hitler. she claims quote, putin is doing just about the same as hitler. the prince's staff is not commenting. homeland security report as control system was compromised but operations were not affected. the utility is not being named. our partners at cnet say google is now the world's most valuable brand. apple fell to number two followed by microsoft. google's net value went up 40%. "the philadelphia inquirer" said same-sex couples in

pennsylvania are lining up for marriage licenses. a federal judge overturned the ban on same-sex marriage yesterday. comes still must wait three days to tie the knot. if the decision holds, pennsylvania would become the 19th state to legalize same sengs marriage. the attorney general will not appeal the ruling and that means the entire northeast is open to same-sex passenger. >> people say that's a good thing. petco, the supply chain will stop selling dog and cat treats from china. this morning florida authorities are investigating the death of man. the michigan retiree moved to the paradise for sun and sand. elaine key a knows shows us how that came to sa sudden end after a routine traffic stop. good morning. >> good morning. key west is known for its

relaxed worry-free manner but one family is raising concerns about police after conflicting release of information about a man's death. a dream retirement for 61-year-old charles after more than 20 years as an autoworker. >> he wanted to come south to warmer weather, you know walk on the beach. >> reporter: a dream that proved deadly after a thanksgiving day encounter with key west police. >> he was murdered by those officers. >> do you believe there was a cover-up? >> in the aftermath, yeah definitely. >> he had just arrived from michigan when key west police pulled him over in front of a pizza hut for reckless driving. according to police he fled the scene and several officers followed him to this beach. though he had previous run-ins with the law including arrests for domestic abuse in the '90s

he son trevor can't understand how a routine traffic stop led to his father's death. official documents obtained by the cbs news offering differing accounts with his encounter with the police and what happened next. in the police report he was charged with resists an sausage. but officers on the scene told paramedics a different story. this ems indicates key west police told ems he left his vehicle, ran, collapsed on the beach, and never regained consciousness. the report says he died without a pulse by police and died at the hospital later from lack of oxygen to the brain. but this cell phone video by a bystander shows none of those vergs accurate. he can be seen walking away from his car and surrendering before police approached with guns drawn i watched the video, and i had no words. everything that i was told while

i was here was a lie. >> we need to investigate, we need to get the facts, and then you know deal with those fact,s, whatever they ma be. >> reporter: there are other indications police did not follow protocol. even though they had his information, address and driver's license were listed on their reports his family was not notified until four days after he was trance pored unconscious from the beach to the hospital and put on life support. a detective present during the incident had been taxed with notifying the family but did not. when his supervisors asked why, he said because he hadn't died yet. his son, a critical care nurse told doctors to take him off life support. >> what did you think would happen next? >> i didn't wonder or ask questions about an autopsy. i just believed that was going

to happen. >> reporter: under florida law an autopsy is required on anybody in police custody but he lchl didn't get one. instead of being sent to the medical examiner's office his body was sent to the funeral home and almost cremated. the police chief admits that's not normal protocol. >> they would notify usually the medical examiner but, again, without knowing exactly what happened, i'd hate to speculate. >> when an autopsy was finally performed it showed he had ten fractured ribs and bruises and abrasions on his wrists from handcuffs. his family said both told them there were no signs of a heart attack. >> right there is where that video began and ended. >> i believe that my father was asphyxiated on the beach in key west by the officers involved that day. >> reporter: five days after the incident, several officers

submitted supplemental reports emphasizing that he resists arrest arrest, so much that one officer's finger got caught in the handcuffs during the struggle. >> we want to be able to provide answers to the family. we want to be able to provide answers to this community. and we want the police officers who were involved to be able to move on from the situation as well. >> we miss our dad. we miss him a lot. my dad may not be able to say anything now, but he's speaking loud and clear. >> the florida didn't of law enforcement has opened an investigation into the case but the family is raising concerns about a possible conflict of interest. the state's lead investigator used to be married to the supervisor of the officers involved. all of those officers are still on active duty. norah? >> all right elaine.

thank you. >> they race a lot of questions. >> i was going to say. a lot of questions need to be answered there. i'm glad there was a videotape. >> absolutely. an update on a story we've been following. a southern california city will not make bullying a crime. one member where a kid was cited forrying for bullying would have it on his permanent record. another said he didn't want the police involved. worldwide anger and concern after the arrest of six young iranians for being, well, happy. ♪ they posted this video called happy in tehran last month of youtube. it's a cov

pharrell quoted quote, it's beyond. >> i don't understand about the arrest charges. absurd. >> when you're saying i'm happy in tie ran and arrested for being hachltppy. yikes. >> manuel bojorquez is covering a $50 million fumble. >> reporter: they say everything is bigger in texas. now one of the nation's biggest and most expensive high school football stadiums is closed for repairs after only two seasons.

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and don't you come back no more no more no more ♪ a $60 million high school football field is off limits this morning. the high school says no one will play there in the fall. the two-year-old facility needs rear state-of-the-art facility is starting to show cracks. in a state where friday night lights a way of light, the lights at eagle stadium are going dark. the stadium opened to great

fanfare in 2012. with its 18,000 seats, artificial turf, high-tech scoreboard, 42 concession stands, and 192 public toilets, it was the biggest high school stadium texas had ever seen for a single school. the $60 million voter approved price tag didn't seem to matter. >> not excessive. texas big i like to indicate. >> reporter: there's a big problem, cracks like these along the concourse. an outside commission review has found that some areas the frame of the concourse fails to meet requirements to support its weight. considered unsafe for use, the stadium is now closed until repairs can be made. lance hindt says they will not front the repairs. >> when we have a report that says the engineering firm cannot

stamp that it's suitable for the general community, the public, we have no alternative than to shuf it down. >> who's going to pay for that? >> it's not going to be allen isd. >> neither of whom admit fault have east pledged a million dollar dollars to fix it. local taxpayers want the problem fixed soon. >> something was supposed to be delivering. that's not what we got. so, yeah that makes it a little bit angry. >> was this too big, too expensive to be? >> no. this is something the community wanted. >> luis massieu lou louise master --

who's to blame and who should pay. next year they'll play at a neighboring school. >> i think they'll fix it. we have lots of fog around the bay area. settling into a nice pattern, foggy mornings and lots of sunshine in the afternoon. but very gray as you look toward russian hill and the golden gate bridge. but that's going to start to break up. as high pressure builds in the next couple of days, these temperatures going to be warming up nicely. today that warming trend begins. 70s, maybe a couple of low 80s well inland. 60s along the coastline with patchy fog. next couple of days getting warmer, hot in spots over the weekend.

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san francisco is trying to straighten out the traffic mess on a famous local road. why some drivers won't be allowed on the crookedest street in the world. try to stay that a couple times. crookedest. that's ahead on "cbs this morning." introducing a beauty breakthrough. so bold. revolutionary color. so chic. at the hottest boutique. the new paint studio at ace! surprise. luxurious color from valspar optimus and valspar aspire. check out this drawer action. discover premium paints and helpful people. i love both of those things. of course you do. it's the new paint studio. exclusively at ace. ♪ace is the place with the helpful hardware folks.♪ helpful is beautiful™ jake and i have been best friends for years. one of our favorite things to do is going to the dog park together. sometimes my copd makes it hard to breathe. so my doctor prescribed symbicort.

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your realtime captioner is linda macdonald. i'm michelle griego. home prices are up throughout the bay area. that's according to real estate website zillow. only values rose 16% year-over- year in april because inventory is low partly. the numbers aren't good for buyers, but for sellers it's positive news. southern california residents who made the journey to the hall of justice in san jose to plead with the judge not to release a convicted rapist into their neighborhood. known as pillowcase rapist, christopher hubbard has admitted to raping about 40 women in california in the 1970s and '80s. stay with us. traffic and weather in just a moment.

this is a cbs news special report. i'm charlie rose with norah o'donnell in new york. president obama is about to speak at the white house. he'll address problems with the veterans health care system. >> he just met with eric shinseki and white house chief of staff rob nabors reviewing policies. major garrett is at the white house. what do we expect to hear from the president? >> reporter: the first thing we expect to hear about from the president is no announcement of eric sheninseki in no way being held immediately responsible. the president is not going to call for shinseki to step down. he will outline what he expects from shinseki including others

deputy chief of staff rob nabors looking into the vast array of reports started most recently at the phoenix veterans. in some instances veterans dying waiting for the very health care to be administered. the president has not talked about this issue for the better part of three weeks. there has, i must tell you, been a kind of frantic improvisational quality to the white house dealing with this today. they added this to the president's schedule very first this morning. now the president will come to the briefing room to address this issue. >> good morning, everybody. i just met with secretary shinseki and rob nabors, who i kpemp temporarily assigned to work with secretary shinseki and the v.a. we focused on two issues. the allegation of misconduct at veterans affairs facilities and our broader mission of caring for our veterans and their families. as commander in chief, i have the honor of standing with our men and women in uniform at

every step of their service. from the moment they take their oath to when our troops prepare to deploy to afghanistan where they put their lives on the line for our security to their bedside as our wounded warriors fight to recover from terrible injuries. the most searing moments of my presidency have been going to walter reed or bethesda or bogram and meeting troops who have left a part of themselves on the battlefield. and their spirit and their determination to recover and often to serve again is always an inspiration. so these men and women and their families are the best that our country has to offer. they've done their duty and they ask nothing more than that this country does ours. that we uphold our sacred trust

to all who have served. so when i hear allegations of misconduct any misconduct whether it's allegations of v.a. staff covering up long wait times or cooking the books, i will not stand for it. not as commander in chief, but also not as an american. none of us should. so if these allegations prove to be true it is dishonorable. it is disgraceful. and i will not tolerate it, period. here's what i discussed with secretary shinseki this morning. first, anybody found to have manipulated or falsified records at v.a. facilities has to be held accountable. the inspector general at the v.a. has launched investigations into the phoenix v.a. and other facilities. and some individuals have already been put on

administrative leave. i know that people are angry and want swift reckoning. i sympathize with that. but we have to let the nvgts investigators do their job and get to the bottom of what happened. our veterans deserve to know the facts. their families deserve to know the facts. once we know the facts, i assure you, if there is misconduct it will be punished. second i want to know the full scope of this problem. that's why i ordered secretary shinseki to investigate. today, he updated me on his review which is looking not just at the phoenix facility but also v.a. facilities across the nation. and i expect a preliminary result from that review next week. third, i've directed rob nabors to conduct a broader review of the veterans health administration. the part of the v.a. that delivers health care to our veterans. and rob is going to phoenix

today. keep in mind though, even if we have not heard reports out of this phoenix facility or other facilities we all know that it often takes too long for veterans to get the care that they need. that's not a new development. it's been a problem for decades. and it's been compounded by more than a decade of war. that's why when i came into office, i said we would systematically work to fix these problems and we have been working really hard to address them. my attitude is for folks who've been fighting on the battlefield, they should not have to fight a bureaucracy at home to get the care that they've earned. so the presumption has always been we've gots to do better. rob's review will be a look at the veterans approach currently

to access to care. i want to know what is working. i want to know what's not working. and i want specific recommendations on how v.a. can up their game. i expect that full report from rob next month. number four i said that i expect everyone involved to work with congress. which has an important oversight role to play. i welcome congress as a partner in our efforts. not just to address the current controversies, but to make sure we're doing right by our veterans across the board. i served on the veterans affairs committee when i was in the senate. and it was one of the proudest pieces of business that i did in the legislature. and i know the folks over there care deeply about our veterans. it is important that our veterans don't become another political football. especially when so many of them are receiving care right now. this is an area where democrats and republicans should always be working together. which brings me to my final

point. even as we get to the bottom of what happened at phoenix and other facilities all of us whether here in washington or all across the country, have to stay focused on the larger mission, which is upholding our sacred trust to all of our veterans. bringing the v.a. system into the 21st century. which is not an easy task. we have made progress over the last five years. we've made historic investments in our veterans. we've boosted v.a. funding to record levels. and we've created consistency through advanced appropriations so that veterans organizations knew their money would be there regardless of political wrangling in washington. we made v.a. benefits available to more than 2 million veterans who did not have it before. delivering disability pay. to more vietnam vets exposed to agent orange. making it easier for veterans with post-traumatic stress and mental health issues and

traumatic brain injury to get treatment. and improving care for women veterans. because of these steps and the influx of new veterans requiring services added in many cases to wait times, we launched an all-out war on the disability claims backlog. and in just the past year alone, we've slashed that backlog by half. of course we're not going to let up. because it's still too high. we're going to keep at it until we eliminate the backlog once and for all. meanwhile, we're also reducing homelessness among our veterans. we're helping veterans and their families, more than a million so far, pursue their education under the post 9/11 gi bill. we're stepping up our efforts to help our newest veterans get the skills in training to find jobs when they come home. and along with michelle and jill biden and joining forces we've helped hundreds of thousands of veterans find a job. more veterans are finding work

and veterans' unemployment although still way too high is coming down. the point is caring for our veterans is not annish shoo u ishsue that popped up in recent weeks. some of the problems with respect to how veterans are able to access the benefits that they've earned that's not a new issue. that's annish shoo u ishsue i was working on when i was running for the united states senate. taking care of our veterans and their families has been one of the causes of my presidency. and it is something that all of us have to be involved with and have to be paying attention to. we ended the war in iraq. and as our war in afghanistan ends as as our newest veterans are coming home the demands on the v.a. are going to grow. so we're going to have to redouble our efforts to get it right as a nation. and we have to be honest that there are and will continue to

be areas where we've got to do a lot better. so today i want to -- every veteran to know we are going to fix whatever is wrong and so long as i have the privilege of serving as commander in chief, i'm going to keep on fighting to deliver the care and the benefits and the opportunities that your families deserve. now and for decades to come. that is a commitment to which i feel a sacred duty to maintain. so with that i'm going to take two questions. i'm going to take jim keownen at a.p. first of all. >> thank you, mr. president. as you said, this is a cause of your presidency. you ran on this issue, you mentioned. why was it allowed to get to this stage where you actually had potentially 40 veterans who died while waiting for

treatment? why did it get to that point? >> we have to find out first of all what exactly happened. and i don't want to get ahead of the ig report or the other investigations that are being done. and i think it is important to recognize that the wait times generally, what the ig indicated so far, at least, is the wait times were for folks who may have had chronic conditions were seeking their next appointment but may have already received service. it was not necessarily a situation where they were calling for emergency services. and the ig indicated that he did not see a link between the wait and them actually dying. that does not excuse the fact that the wait times in general are too long in some facilities. and so what we have to do is find out what exactly happened. we have to find out how can we realistically cut some of these

wait times. there has been a large influx of new veterans coming in. we've got a population of veterans that is also ageing as part of the baby boom population. and we've got to make sure that the scheduling system the access to the system that all those things are in sync. there are parts of the v.a. health care system that have performed well. and what we've seen is for example, satisfaction rates in many facilities with respect to many providers has been high. but what you -- what we're seeing is that in terms of how folks get scheduled, how they get in the system there's still too many problems. i'm going to get a complete report from it. it is not, as a consequence, people not caring about the problem. but there are 85 million appointments scheduled among veterans during the course of the year. that's a lot of appointments. and that means that we've got to

have a system that is built in order to be able to take those folks in in a smooth fashion. that they know what to expect. that it's reliable. and it means that the va has got to set standards that it can meet. and if it -- if it can't meet them right now, then it's going to have to set realistic goals about how they improve the system overall. >> so the responsibilities ultimately rest with general shinseki. >> the responsibility of things ultimately rest always with me as the president and commander in chief. rick shinseki has been a great soldier. he himself is a disabled veteran. and nobody cares more about our veterans than rick shinseki. you know if you ask me you know how do i think rick shinseki has performed overall, i would say that on

homelessness on 9/11 gi bill on working with us to reduce the backlog across the board, he has put his heart and soul into this thing and he has taken it very seriously. but i have said to rick and i said it to him today, i want to see, you know what the results of these reports are. and there is going to be accountability. and i'm going to expect even before the reports are done that we are seeing significant improvement in terms of how the admissions process takes place in all of our v.a. health care facilities. so i know he cares about it deeply. and, you know he has been a great public servant and a great warrior on behalf of the united states of america. we're going to work with him to solve the problem. but i am going to make sure that there is accountability throughout the system after i get the full report. steve holland.

>> thank you, sir. has secretary shinseki offered to resign? if he's not to blame, then who is? and were you caught by surprise by these allegations? >> you know rick shinseki i think, serves this country because he cares deeply about veterans. and he cares deeply about the mission. and i know that rick's attitude is if he does not think he can do a good job on this and if he thinks he's let our veterans down then i'm sure that he's not going to be interested in continuing to serve. at this stage, rick is committed to solving the problem and working with us to do it. and i'm going to do everything in my power using the resources of the white house to help that process of getting to the bottom of what happened and fixing it. but i'm also going to be waiting to see what the results of all this review process yields.

i don't yet know how systemic this is. i don't yet know are there a lot of other facilities that have been cooking the books? or is this just an episodic problem? we know that essentially wait times have been a problem for decades in all kinds of circumstances with respect to the v.a. getting benefits getting health care, et cetera. some facilities do better than others. a couple of years ago, the veterans affairs set a goal of 14 days for wait times. what's not yet clear to me is whether enough tools were given to make sure that those goals were actually met. and i won't know until the full report is put forward as to

whether there was enough management follow-up to ensure that those folks on the front lines were doing scheduling, had the capacity to meet those goals, if they were being evaluated for meeting goals that were unrealistic and they couldn't meet because either there weren't enough doctors or the systems weren't in place or what have you. we need to find out who was responsible for, you know setting up those guidelines. so there are going to be a lot of questions that we have to answer. in the meantime what i said to rick today, is let's not wait for the report retrospective lyly. to reach out immediately to veterans who are currently waiting for appointments to make sure that they are getting better service. that's something that we can initiate right now. we don't have to wait to find out if there was misconduct to dig in and make sure that we're upping our game in all of our various facilities. you know i do think it is

important not just with respect to rick shinseki but with respect to the v.a. generally, to say that every single day there are people working in the v.a. who do outstanding work and put everything they've got into making sure that our veterans get the care benefits and services that they need. and so i do want to close by sending a message out there that there are millions of veterans who are getting really good service from the v.a. who are getting really good treatment from the v.a. i know because i get letters from veterans sometimes asking me to write letters of commendation or praise to a doctor or a nurse or a facility that couldn't have given them better treatment. and so this is a big system. with a lot of really good people in it who care about our

veterans deeply. we have seen the improvements on a whole range of issues like homelessness like starting to clear the backlog up like making sure that folks who previously weren't even eligible for disability because it was a mental health issue or because it was an agent orange issue, are finally able to get those services. i don't want them to lose sight of the fact that there are a lot of folks in the v.a. who are doing a really good job and working really hard at it. that does not, on the other hand excuse the possibility that number one, we weren't just -- we were not doing a good enough job in terms of providing access to folks who need an appointment for chronic conditions. number two it never excuses the possibility that someone was trying to manipulate the data in order to look better or make their facility look better.

it is critical to make sure that we have good information in order to make good decisions. i want people on the front line if there's a problem, to tell me or tell rick sheninseki or tell whoever is their superior that this is a problem. don't governor up a problem. do not pretend the problem doesn't exist. if you can't get wait times down to 14 days right no u, i want you to let folks up the chain know so we can solve the problem. do we need more doctors? do we need a new system in order to make sure that scheduling and coordination is more effective and more smooth? is there more follow-up? and that's -- that's the thing that right now most disturbs me about the report. the possibility that folks intentionally withheld information that would have helped us fix a problem. because there's thotnot a problem out there that's not fixable. it can't always be fixed as

quickly as everybody would like. but typically we can chip away at these problems. we've seen this with the backlog. we've seen it with veterans homelessness. we've seen it with the post-9/11 gi bill. initially there were problems with it. they got fixed. and now it's operating fairly smoothly. so problems can be fixed, but folks have to let the people that they're reporting to know that there is a problem in order for us to fix it. all right? >> what about -- >> we're going to find out. my attitude is listen if somebody's mismanaged or engaged in misconduct not only do i not want them getting bonuses, i want them punished. so that's what we're going to hopefully find out from the -- from the ig report as well as the audits that are taking place. all right? president obama at the white house speaking to the growing concern about health care for

veterans. the president said it is intolerable and he wants answers and he wants timely answers. >> that's right. the president saying we have to uphold the sacred trust to our veterans for those who fought on the battlefield, they should not have to fight a bureaucracy, he said. i think he showed that -- sort of echoing some of the anger out there. where's the president on this issue? because it's been a few days. him saying he was going to have a full report by next week and he will not tolerate any delays in treatment for our veterans. >> and speaks to the specific allegations as well as the growing mission of the veterans. >> indeed. our coverage will continue throughout the day on this cbs station and tonight on the "cbs evening news" with scott pelley. for those of you in the west "cbs this morning" continues now. the rest of you will return to regular programming. >> this has been a cbs news special report. i'm charlie rose with norah o'donnell, cbs news, new york. pain from your day can haunt you at night, don't let it. advil pm gives you the healing sleep you need helping you fall asleep and stay asleep so your body can heal as you rest. advil pm. for a healing night's sleep.

it may be the most famous place to drive in san francisco other than the golden gate bridge but this morning we have an unusual traffic report. john blackstone shows us how people living along curvy lombard street are trying to clear the crowd. >> reporter: the hairpin turns of san francisco's lombard street have made it famous as the world east crookedest street in the world and people come from all over the world. >> we have to do this. i'm from germany. >> auckland. >> switzerland. >> reporter: so many people want to navigate the steep willing twisting street that at times it

can stretch for blocks sfiet's really nuts. it's very much a zoo. >> gardner jenny board tends lombard street's greenery in the midst of growing chaos. >> the cars and traffic and smoke and the music. yeah it's crazy. >> the travg has become so bad that it's the ultimate insult. this may as well be los angeles. >> the neighborhood can't deal with l.a.-level traffic is the bottom line. >> to give neighbors some relief, san francisco's transportation agency voted tuesday to close lombard street to traffic for a few hours on the weekend this summer. >> this man who doesn't live in the neighborhood but visits often urged the agency to keep the street open for all the joy it brings to tourists. >> when they hit the first turn their faces light up like kids.

this is unique. to shut it down is a crime. >> reporter: it made it possible to drive on the steep slope. it's long been a draw for movie makers. barbara strie stand's chase scene in "what's up doc" is the tore ifrtsy thing to do. in a city where tourism is big business some worry that closing lombard street could be the beginning of a slippery slope. for "cbs this morning," john blackstone, san francisco. >> what a twisted tale. >> yeah. i've been one of those annoying tourists, so i get it. i wish they could think of another way. >> perfect for a mountain bike. >> perfect for a skateboard. have you heard the new mascot for mcdonald's is named happy. a lot of people aren't lovin' it. we'll be shown why. that's ahead on "cbs this

your realtime captioner is linda macdonald. and good wednesday morning, everyone. it's 8:25. i'm frank mallicoat. here's what's happening right now around bay area. a long-time 49er jeremy newberry among a group of former players now suing the nfl. the suit claims that teams illegally pumped their players full of painkillers to get them back on the field. newberry says he suffered permanent damage. ebay is asking users to change passwords because of a cyber attack. the company says hackers stole passwords and nonfinancial information. it's not clear how many ebay users were affected. and home prices around the bay area have gone up 16% in the last year alone. real estate website zillow says that's three times the national average because inventory is low so if you are selling, good for you. stay with us. traffic and weather in just a moment.

good morning. we're seeing probably our worst delays around the bay area in the south bay. the worst accident of them all is probably southbound 880 approaching 101. that accident is tell you blocking one lane. one vehicle facing sideways. check the delays on 101. they are hefty right now on northbound 101 between san jose and santa clara. also 280 jammed solid through san jose as well as highway 85 because of an earlier crash at de anza. at the bay bridge you're stacked up through the macarthur maze and 580 is backed up through the 24 approach. try bart.

it's on time. that's a check of "kcbs traffic." here's lawrence. >> all right. a lot of clouds outside early on this morning. low clouds and fog have settled in as the weather pattern kind of changing more typical weather for this time of the year. out over the financial district we have clouds and sunshine. i think a whole lot of sun toward the afternoon. high pressure now building in overhead. of course we had that area of low pressure that brought with it some scattered light showers to the bay area yesterday. that is now sliding eastward but word to the wise if you are heading to the sierra nevada, watch out we could see thunderstorms and a few showers there. in the meantime high pressure will continue to build in. our temperatures will start to warm today into the 70s, maybe some low 80s well inland. maybe you will see 60s and 70s inside the bay along the coastline still some patchy fog. generally in the 60s. next couple of days high pressure will start to strengthen. tomorrow the temperatures warm up. friday inland 90. for the holiday weekend some spots hitting the 90s inland, still 60s and patchy fog along the coastline. cooling down slightly for the holiday.

welcome back to "cbs this morning." coming up in this half hour idina man zez has kids everywhere singing "let it go." you knew i was going to do that. the tony-winning performance. i could go on, >> that sounded a little bit like a dog yowling. >> it was player who spent four years in the army and is now chasing a national championship. that's ahead. right now it's time to show you this morning's headlines.

business insider looks at ceo levi's. he says he hasn't washed his jeans more than a year because it's better for the environment and keeps your pants in mint condition. he did not address the smell obviously. the 18-year-old of bucs co-owner wesley edens represented them on stage. she stood next to doctor j julius erving. her popularity is skyrocketing. this morning she has more than 27,000 followers. the cleveland cavaliers should trade last year's number one draft pick for mallory. they look at the largest divorce judgment in history. a swiss court awarded $4.8 billion with a "b" to the wife of rough billionaire. he made his money in fetter leader.

she plans to nab her husband's $88 million apartment. >> what's the moral of that. >> i heard he was a cheater. >> so let it go let it go. fleet ships began arriving this morning. the annual celebration of it was canceled last year because of budget cuts. it includes ship tours and parades. nearly 1,500 servicemembers take part. they look at mcdonald's. organizers picket outside a mcdonald's head quarters during a shareholder meeting. they demand high irwages and the right to form a union without retaliation. they're backed by a financing group. >> also this morning mcdonald's is dealing with a super size

backlash over a mascot making its first appearance in the u.s. the world met ronald mcdonald in 1963. then he unveille happy. >> some call this character mcscary and worry it could terrify the kids. abbie abbie an abbieey klaassen joins us at the tachblt. >> he's a character. >> he's a character. how many think ronald mcdonald is a little creepy at the end of the day. >> do you think he's a little creepy looking? >> i am not the target audience for happy. a lot of people are saying oh my gosh, this is a really creepy character but you have to remember most of the people saying that on twitter are not the ones. the people who createsed happy

created dominions from "despicable me." i think they know a thing about appealing to kids. >> is this something for twitter haters to talk. >> there's some criticism. it's also mcdonald's. they're quick to jump on them. >> they've responded with some tongue in cheek tweaks. like they sear saying some people think we're cute. they're clearly take it all in stride. >> yeah. i think they're responding just as they should. you know it's interesting. one of my questions here is where's ronald. he's always been their primary mascot and we have actually seen mcdonald's back off ronald a little bit over the past maybe three or four years ago. he started doing more of the charity stuff as they were marketing more healthy things to

kids. thing that's what happy's intedded to do is high light some of the healthy options. >> you know, it's interesting because we think about mascots as like one of the oldest school marketing tactics there is. mascots are synonymous with the 1950s strategy. there's a resurgence. i think there's a few reasons. ghienlt get arrested they don't jack up their fees every year and they also give the company an opportunity to have a voice in social media. when you're a faceless corporation, you might not naturally have. >> that's a good point. they don't get arrested they're not falling out of cars with no panty, you're right. >> abbey klaasen, good to see you. thank yo so much. and the tony awards are less than three weeks away. this morning we begin with

conversations of some of the most important players. jamie wax takes u on the road to the tonys. jamie, good morning. >> good morning, norah. you may know idina manziel. they've been watching her on the stage for 20 years. she has one tony and she's nom gated for her starring role in the musical "if then." i sat down with her. what silt about the process of doing a musical or a stage play. >> i think it's about the audience the grind of doing it every day and i have a certain pride sunday night after our eighth show if i can get through it and sound relatively unscathed from the eight shows. i want to give the last show of the week for that audience as good a show as tuesday night.

>> that pressure to be perfect is tre membership does. the more and more your name is shown, the nr they're showing up to see you every night live to matter what's going o with your health or personal life is. that a draw back to the stage or an attraction to the stage? >> there's no draw back to the stage because i'm one of those people that as paralyzed as i can be by my own fears and insecurities i still somehow push myself off the cliff. it's remarkable to hear you being insecure being afraid. when you seem to be so incredibly confident, you put yourself out there. >> it's the only way i know how to be and it's only those performances i even been watched. it's people who are making themselves vulnerable and shedding their skin. >> is this high risk of performing for a live audience

therapy for you? >> it's like my religion. i don't know what i believe faith wise but i know when i'm on stage and i'm performing it's the only time where i feel like i'm out of my body in some way. >> you're nominating for your first award for "rent." "wicked." in those shows, in the process of putting them together could you tell early on they would be so huge? >> honestly it's a lot of luck and staying in it to live it. long enough that john travolta messes up your name and then everybody knows you. >> what is it? >> i explain it a lot in therapy, to my friends, family. why do i keep getting these roles, one that resonate with people and more than that women that need to learn to embrace

with what makes them you neelk and special and powerful. why is something in the universe trying to team me something. being vulnerable at the same time. i think as women it's a hard balance to strike. ♪ don't let them in don't let them see ♪ >> are you surprised by how much the song "let it go" has become virus as part of every parent in your life. >> yeah. i knew i was proud of it but mostly because of the way it resonate with kids and helps them get through whatever it is they're struggling with. >> do you feel a responsibility to these young women and little gills to look up to you? >> i feel a huge responsibility. boys, girls, to be a role model.

i remember when i was that age and i just saw those lights and heard that overture and got those chills and knew that i wanted to do that my life. >> when you think of 12-year-old idina menzel the long island girl, what would you tell that 12-year-old girl if you could say that one thing to her. >> all those things you feel ashamed of or that make you feel alone or those things that are giej to fight you. ♪ starting now ♪ >> the tony awards are june 8 and will air right here on cbs. >> i can't wait to see it. >> it's an interesting play. >> you know "let i go" did you

sing it with her? >> i did. and my kids love to sing it around the house. >>

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take place on saturday. duke university is the top seed. they spent four years and went halfway around the world to reach this moment. mark strassmann with a salute to sacrifice. >> narrator: number 37 is casey carroll, a star on defense for duke's lacrosse team. he has been places and dub things his teammates can only imagine and they know it. senior christian haas. >> i'm kind of amazed. i sit back and listen. >> reporter: he has a wife and two young sons. he's also 29 years old, a graduate yut student athlete competing in an elite college program. >> you're ten years older than some of your teammates. >> yeah. >> what is that like? >> they don't ever miss a chance to remind me of that they let me know it. >> but after practice they go to party or study, you go home and

help your wife change diapers. >> yeah, exactly. yeah. yeah. it's absolutely different. >> 2007 made another big difference to carroll. he was finishing up as a duke undergrad and an all-american on the field. three players had just been cleared of false rape charges when a death jolted the world of duke lacrosse. sergeant jimmy regan, a former duke player, was killed in combat in iraq. his framed jersey haims right outside the team's locker room. >> nobody could really put into words with his jersey and what his life meant to us. >> reporter: regan's death changed carroll's life. >> the day he died i made up my mind i wanted to follow this his footsteps. >> concerned? >> very concerned. >> in 2007 erin carroll was his college girlfriend. they got married in 2010.

>> i tried to persuade him not to do it but i tried to make him aware as he already was of the danger of it but it was something he felt like he was born to do and so who was i to stand in the way. >> army sergeant carroll eventually joined regan's former platoon. he spent four years and spent four deployments in iraq and afghanistan, but here's what's really surprising. >> you never met jimmy regan. >> no, did not. >> what about the way he lived and died has meant so much to you? >> i really saw him as more of a trailblazer trailblazer. it's just that you have to kind of follow your heart and do something that is important to you. >> reporter: two years ago carroll returned to duke on the g.i. bill to pursue his mba and college lacrosse. last year he built back his game but tore up his knee. this year carroll built back his

knee and he and his teammate tore up college lacrosse. >> is the passion sill there at 29? >> yeah, absolutely. you never forget what it feels like. >> reporter: last sunday duke beat johns hopkins 19-11. in the second round of the ncaa lacrosse tournament. carroll and his teammates are two wins away from a national championship, seven years after he last played in the tournament. head coach john da now ski. >> in some ways casey the healthiest emotionally of all of our young men because lacrosse isn't that important this the big scheme of things. he's witnessed and seen things that he may never see or again. >> next month matters to casey carroll and his salute to jimmy regan. he hopes the duke will be

playing in the ncaa championship game. it's also memorial day. for "cbs this morning," mark strassmann durham north carolina. >> casey carroll just graduated. they're moving in to charlotte where he's about to start a job with a bank. jimmy regan's father will be there to honor him. >> ironic that we did that story today. pulling for all things duke. >> it's wonderful, too, that he can come back from four tours and do something he loved and return to that and inspire people. >> it's incredible. >> tomorrow on "cbs this morning" we're going to be uk tag about wearable technology and how it's changing the way we

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the bay area.. that's according to real estate website zillow.. good morning. it's 8:55. i'm frank mallicoat. here's what's happening around the bay area right now. home prices are going up here in the bay area. that's according to the real estate website zillow. home values rose over 16% year- over-year in april because inventory is so low. the numbers are not good for anyone looking to buy, but for sellers, it's great news. southern california residents have made the journey to the hall of justice in san jose to plead with the judge not to release a convicted rapist into their neighborhood known as the pillowcase rapist. christopher hubbard has admitted to raping 40 women in california in the 1970s and '80s. time for weather. i think you'll like what lawrence has to say. we are getting ready for the holiday. the weather is turning around. we saw a scattered light showers yesterday. now high pressure is building

in overhead. looking toward russian hill we have a mixed bag. mixture of sun and clouds. morning sun into the afternoon. high pressure now beginning to build in overhead and that low that brought us the showers now moving eastward. so the combination of the ridge building in, well, we are going to see the nice sunshine outside into the afternoon hours and temperatures will warm up today. 70s and low 80s well inland, 60s and 70s around the bay. along the coastline still cool with patchy fog and temperatures there generally into the 60s. next couple of days, we will warm the numbers up quite a bit. in fact, this weekend may be hot in spots inland with some 90s really possible. 60s toward the coastline. cooling a little on memorial day. we are going to check out your "kcbs traffic" coming up next.

what is performance? 0 to 60? or 60 to 0? how a car performs in a quarter-mile? or a quarter-century? is performance about the joy of driving? or the importance... of surviving? to us, performance is not about doing one thing well.

it is about doing everything well. because in the end... everything matters. mercedes-benz. the best or nothing. good morning. we're seeing the bulk of our slowest traffic in the south bay now. you can't avoid it. every freeway, we are seeing those red sensors 85, 87, 101, 280 and 880 all jammed solid with some speeds below 25 miles per hour. a lot of earlier accidents in san jose. here's a live look at the bay bridge. we are finally starting to see some thinning out, clearing approaching the bay bridge toll plaza. it's still backed up to the overcrossing. westbound 92 not much better.

wayne: go! you've got $20,000! (screaming) i got a monkey, i got a monkey! jonathan mangum, fitness profession... oh! - you're wayne brady! wayne: yes. - who wants to make a deal?! jonathan: it's time for “let's make a deal.” now here's tv's big dealer wayne brady! wayne: hey, everybody, welcome to “let's make a deal.” i'm wayne brad so much for tuning in. one person, let's go! over in the corner with the baby. or as we used to say, with the little doll baby in your hands. nurse janice. hey, nurse janice, how are you? - oh! wayne: so you're a nurse? - yes. wayne: well, you know what? you should never hold a baby like that. first rule. never going your hospital, that is a crime. welcome to the show, miss janice.