good morning, and welcome to mosaic. i am host of your mosaic program this morning. on behalf of my cohost reverend ron swisher an hour late producer reverend hugh burroughs who will say a few words at theof e i lcome you toe two guesses -- gu that provide services to those in the area.

welcome to pastor hans houck, you are the chaplain. good morning. >> welcome to both of you. the reason i'm excited is because of the services you provide to seniors all over the bay area and we want to hear more about those services. the first question is obvious. what does this mean question work. >> first of all, i'd like to say thank you for having us. i'm so excited to be here. i get to talk about the incredible things that are taking place. it's from the word peaceful abode. peaceful abode is really emphasizing to let the community know exactly what it is we are about. that is we are hoping that seniors and we are relentlessly pursuing that seniors can age with dignity and as much independence as possible within their communities. >> very good.

we have heard the definition. peaceful abode. how does this create a peaceful abode for seniors? >> it started over 50 year in north beach trying to meet a need of that community. that was exactly what i said. how do we help seniors to live with dignity within their communities to remain in their homes for as long as possible? one of the programs that was created is called pace. it's an all-inclusive care plan for seniors to receive the healthcare that they need in an environment that allows them to be with other seniors and people in their community, so it breaks isolation. it's an incredible pace program, we call it. >> many of us who live in san francisco or the bay area are familiar with those green or teal colored vans. are they transporting hodoes th >> we have 80 buses

crisscrossing the entire city. you might've seen them in the morning or the afternoons. they are teal colored, and there transporting our seniors. we drive over a half-million miles a year with our 80 buses, so we are picking up people at their homes and bringing them to the center so they can receive healthcare and/or be in community with their neighbors. >> let me ask the chaplain, how do you interface with the seniors? do you connect with them at those centers? do you visit them in the home or the hospital? >> all of those. i connect with them in the centers early when they arrive on any given day. i can see them when they arrive in the center and enter into the center off the vans, and then i will also visit them in some of our i can also visit them at the hospitals and skilled nursing

facilities. >> and if you want seniors to age in place, you are dealing with an inevitable death and dying issues and medical care toward the end of their life. how does a chaplain fit into care for seniors at that time. >> it really is one of the fundamental roles a chaplain can provide is a meaningful death for those participants as they get to the end of their life. they are in their own way from their own faith traditions reconciling their life and using -- looking in review of their life and facing with confidence what's to come, so the chaplain can help provide a safe way for them to die with dignity to include prayer, anointing, and support. >> and with family members, i presume. >> just recently we had a participant pass away whose daughters in china were able to face , including the

primary -- the primary care physician of the social worker and myself and one son while the participant passed away who was a very meaningful passing. >> i think one of the most beautiful things is what we call continuum of care. we are able to engage active seniors that are 30th street seniors scenting through the housing, through the pace program, and we have an interdisciplinary team, so we are looking at the whole person, the whole person. whether it's the spiritual side, the housing component, the healthcare plan, or socialization mental health. we are able to connect all of those together and care for the whole person. >> when combat, we will hear more about the services to seniors in the bay area. thank you.

welcome back on this sunday morning. welcome to you. we are hearing more about the services in the bay area for seniors. we are just starting to hear about all of the facets of those seniors. this is john blazek, chief of development. john, tell us more about some of the specialized services.

>> we talked about our hope healthcare, but i think one of the most exciting parts is our food program, mission nutrition. we serve over 230,000 meals a year to seniors in two ways. home delivered meals and community served meals. home delivered meals are special because we provide two meals per day and one of those is a warm meal. also, the people that deliver our meals do a wellness check, so it helps to break isolation for the people that are the homebound seniors. also, we do the foods specific through the nutrition assessment. so if you need a low sodium diet or whatever it might be to ensure your health. >> i'm sorry, but this is if s participant. >> correct. this is part of our 30th street us about receiving food and/or coming to one of our community served meals in the centers

throughout the city. there's two meals that are served in the senior centers and home delivered. >> you are also opening a new center for dementia care and partnering with open house here in san francisco. tell us about those services. >> we have two initiatives taking place that are meeting particular needs of seniors in our community. everyone knows about the growing rise in dementia throughout the country in the world, and so we are creating a dementia center that is more like a home setting that is calming for people with dementia because loud settings, a lot of activity can be too much for them. so we will also offer caregiver support for the families who are learning more and more about how demanding it is for someone who has dementia in their family. >> i wor those family members. >> there is also so many underserved communities in the san francisco bay area,for ways

house and to provide senior services with leverage both of our strengths. with our healthcare experience and with open house work with the lgbt community. stay tuned for some ideas that are coming for. it's going to be exciting. >> wonderful. let's talk about the spiritual needs of some of these communities. what are the issues that you see that our aging population is facing in terms of spiritual and faith needs? >> i'm glad to talk about that. i want to mention that our on lock includes the south bay and east bay. i bring that up because of the diversity of religious depression. we have a vietnamese community, and we have a hindu comm leof l address eds of thatpato draw forth from

their expertise and their faith as they understand it. >> it's so fun to work with you because every time i receive a newsletter from you, it reminds me that everyone is welcome. so it's a real representation of the bay area. >> how do people pay for the services, because they cost something. you are the development officer. tell us about the cost to family members. >> our pace program is funded by medicare and medicaid eligibility. that covers a great deal of the cost. i have the greatest job in the world because i get to tell people about the work that's taking place, and i ask them to help us provide that mission to provide that good work, so i go out into the community and talk about it like i am today and

then asked people, would you like to help us in continuing this work? >> do you use volunteers? >> we have a volunteer program. it's very robust. we are always looking for people to help us. we have a saying in our department, wealth comes in many forms. we are not just looking for money. we are looking for people who will be ambassadors for us. we're looking for people who want to be engaged to help provide good food to people are healthcare to people. it's an opportunity for people to get involved. >> and how would someone -- please. >> our volunteers include religious services as well. and then services for activities in our activity center. a wide range of volunteers help the mission. >> wonderful. how would someone find out about this? >> so you can always go online and look at the different types of things that are taking place. we also have a webpage for people who want to volunteer.

most recently, we have had corporate volunteer programs. if your corporation is interested in or supports efforts to work in nonprofits, you can connect with us in that way as well. >> very good. when you visit seniors and you are visiting a senior who's particularly vulnerable or frail, how do you work with family members then to care for their loved one? >> i worked to listen to where the family members are in their own embracing of the situation of their dying relative, that some might be anxious, some family members might be quite comfortable, and to try to support them where they are. i probably would use a very soft touch approach to sort of nurture and embrace where they are. >> very good. i want to hear more about the life way programs, the meal programs, senior center. you also have housing. tell us about housing you provide. >> one of the things we do is to provide housing in several locations throughout the bay area. it helps us then to provide

access to an proximity to our pace centers. many participants but not all of them live in housing that is close to the pace center and that makes it much, much more practical and available to them. >> so we have a montgomery center, one on powell, one on bush street, and then in the south bay. >> we will hear more about this wonderful, wonderful nonprofit organization and how you can support them. [ cell phone rings ]

>> yeah, i'm watching it too. i see them every day. >> the curtains, they're always drawn in this place. >> i know. >> that guy, it seems like he's in charge of them. i don't know, i don't feel very good about this. >> we have to report this. >> yes, absolutely. welcome back to mosaic. we've had a wonderful conversation. we brought another staff member on, henry pacheco. you are the development manager, and you are as passionate as john and hans.

tell us about your passions. >> i am very passionate with the organization. i grew up in a rural community in new mexico, and as a young child i attended the senior center with my grandparents, so there's a real connection to the seniors. i really do appreciate the work done for the community as well as with the man-hours and the passion that the staff put into helping the seniors. >> one of those centers is the 30th street center. it is well known for caring for seniors. tell us about the 30th street center. >> the 30th street senior center is at the corner of 30th and the church area. >> in san francisco. >> in san francisco. the program serves folks 60 and over. these are what are considered active senior folks, they come

out of the centers on their own, and we offer a wide range of programs at the center, including exercise, nutrition classes, computer classes, music. we have one of the great things that i love about the center is we have a beauty salon in the center where seniors can get haircuts at a discount. one of the great stories about that center is the way it began. there was a group of women who came into a space and needed the place to do some weaving. they wanted a loom. that was really what created the center was creating a space for folks in the community to gather and be with each other and create art and weaving and all of those things. >> and coming together to be with friends. as we said, one of those issues seniors can face is that issue of isolation. with isolation there can be depression, and so here's a wonderful way to address those important issues.

>> yes. >> you will mention some of the other activity seniors get to participate in. >> our activity therapists do a wonderful job in providing in art therapy and music. using their strengths, it brings forward for our seniors that they have the sense and still a purpose in life. >> i have to tell a story as a pastor in san francisco, i had a parishioner who was well into her 90s, and she would take the bus on her own, the city bus, to the 30th street center every single day, and that's what fed her and kept her going well into her 90s. she thoroughly enjoyed that center. other areas you are interested g us know about, henry? >> as john mentioned before, we have the meals program. i'd like to tell a quick story. one of our drivers in this program found out because his father is one of the recipients

of the meals, so he actually drives that route and delivers to his own father. that's the level of care and interest that people have and what they do. wanting to care for folks in the community. >> what are the challenges faced? >> the population of seniors in san francisco is expected to grow to like 25% in the next decade or so suggest the number of services and the number of seniors and costs and all of those things do factor into the general population of the seniors in san francisco. that's probably going to be the biggest issue that we see going forward is just the number of folks who need the services. >> to include the south bay and east bay. south san jose and further south, there are many seniors and our efforts to reach out to the wide bay area community to provide services for our seniors. >> are you trying to expand or reach further into those unserved communities?

>> yes. we are looking for folks to serve by contacting us you are able to find those services and connect with folks who can help to enroll you or tell you about the program. we also have a team of folks who will go out to other community organizations to let them know about the services so we can spread the message far and wide, bring in as many people as possible. >> i get to tell one more story because i have another parishioner, he is still alive and he is a participant. i have visited him. the care he receives from the physicians, the therapists, the social workers is remarkable. i as his pastor, they've included me in that care team so that we could all serve this one parishioner and keep them healthy as he ages. >> and that is the beauty of the program are the people who serve the seniors. they truly deeply care for the

folks that we are taking care of. nior nter, en e passes does af staff because they do create a very close bond with the folks that we are taking care of and that's a beautiful thing to watch. >> thank you so much. we will be right back.

welcome back to mo. avpassionate staff here. henry, you are sharing with us

just how much the staff cares about the the groups of folks who take care of our seniors are direct aids. these are the people entrusted with taking care of the seniors almost on a minute-by-minute basis, helping them in and out of the chairs, to the bathroom, to bathe, those things. those staff people really do deserve applause for the amount of work they do and the care and the level of support that they offer the seniors. >> they are really the backbone in many respects of the day and day operations. >> and so these direct aids are at the senior centers? >> correct. they are part of the pace program so they are at all of our locations and they really do, like i said, they kind of of our home health team that go into our participants homes and

provide for them a safe environment to ensure that s ar >> has anyone been turned away from the services if they are eligible for them? >> because of space limitations, obviously, we can't take every senior in the bay area, however, we try to accommodate as many people as we can in our centers. >> i think what i find so wonderful is the small vision started in north beach chinatown with these visionary people and then look where we are now. >> exactly. >> dr. g and marie louise, they created this vision and stood behind vision. in some cases willing to mortgage their homes to continue the services. >> and are they still around? >> dr. g is not. >> but mary louise is. >> our powell street senior center was just named after her. >> we just had a dedication

ceremony within the last month. >> we give both of them thanks and i give the two of you thanks and our other guest who was here earlier, and we are delighted to know more about your services. thank you so much. >> thank you for having us. >> thank you. we want to end the segment today with a tribute to reverend hugh boroughs. you saw him on the mosaics show for the last 30 years where he often was a host sitting in this very chair interviewing guests here as part of our show. i'd like to say a couple personal notes about him. he has mentored me as a cohost on the mosaic show. he welcomed me to be with you sunday mornings, encouraged me and nurtured me in this particular role. a few things about him. he came from a line of esrv primarily in the bay area

friend gayle, and it was a arloe love and as his obituary understanding. he was a visionary and ahead of his time and very passionate about the interfaith nature of this mosaic television show, and for 30 years he sat in this chair or was the producer of the mosaic show, so he worked with myself and reverend ron swisher to find the most inresting guests to bring with you on sunday mornings and to share more about where our faith lives and our everyday lives intersect here in the bay area. he served for six years on the general assembly council of the presbyterian church where he was very active ramost was a kindhearted man. he loved to tell stories. he was well read, traveled

extensively around the world, and all of that experience he brought to you through the mosaic television show. today we remember his memory and his life among us. with that note, again, welcome to mosaic, and have a wonderful sunday morning.

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