a joint cbs news/reuters investigation has revealed new evidence of potential fraud ing pr the military's privatized as s mily fs le with roaches and mold, a former employee housing contractor said the company records. >> reporter: a former employee at fall fort media communities told us that issues would take days, sometimes weeks if they were fixed at all. on paper, everything was aboveboard, but the pressure to falsify records came from management. >> i told them i said this is lying. it's not right. >> reporter: for nearly five years, teresa anderson answered force base se.

>> you had over one thousand homes you were responsible for. did you have enough staff to allow for that? >> no. we were only allowed to have nine technicians. >> reporter: how it is physically possible? >> it's not. >> reporter: as work orders piled up, wait times grew. but instructions from anderson supervisors that completion times need to be adjusted to ensure that records show over 95% of work orders were resolved on time. did it ever dip below 95%? >> it was always below that, always. >> reporter: by reporting a high on-time rate, balfour beatty was eligible for big bonuses, more than $2 million at lackland alone. the bonuses are paid from service members' paychecks. >> i kept telling them we can't be closing out work orders that weren't complete. >> reporter: did you ever think of quitting? >> yeah. >> reporter: why didn't you? >> because i needed the money. >> reporter: anderson says she felt pressure from community

manager stacey nelson, who wrote in one exchange from 2016 "it's not only me on the line but my boss and her boss." she then ordered anderson and others to close out maintenance requests today, adding, "i don't care what it takes." but emails show orders to fudge the numbers came from nelson's superiors, and she described to reuters the pressure she was under. you either make these numbers match so we can get the hatomorrow, she said.u may not in response to questions from reuters and cbs news, balfour beatty said they have ordered an investigation into fraud allegations and an independent accounting review. the company said both nelson and anderson were fired in 2016 for performance-related issues and they are conducting a comprehensive review of work order practices across its army and navy bases. is lackland air force base the worst place you have lived?

>> yes. it's just mind-blowing. >> reporter: roxanne's husband is a weapons instructor in the air force. her family lived on four different military bases before moving to lackland in june. how soon were you seeing roaches in your home? >> that night. >> reporter: the same day? >> the same day. >> reporter: what was your tipping point? >> i opened the cabinet under the kitchen sink. there was black mold. >> reporter: assistant secretary of the air force john henderson told cbs news his office is referring to allegations of misconduct at lackland for investigation and warned of formal action unless there is prompt and substantial improvement from balfour beatty. when you hear about falsification of records, what's your reaction knowing that you're living in one of these homes? >> disgust. how do you sleep at night? >> reporter: did you feel bad about doing this or having to do this? >> yeah. it wasn't right. to me, it's not taking care of the residents who are in this military world where they're going out and fighting for us.

>> reporter: after the first cbs news/reuters investigation, the balfour beatty operates. o record-keeping fraud at least five bases. a new jowsi virtual reality take on bullying. the innovative program is made by students, hoping to teach a course on compassion. here is nikki battiste. >> how many of you have ever been bullied? raise your hand. seventh grader lucas said his problems with bullies began in elementary school. >> i guess i'm not respected to them because they're all the cool kids and they have their big shot stuff. and i'm not. m just boring. i'm borg old me. >> reporter: you're not borg. i just met you, and you're not boring. >> boring to the sense where i'm not the greatest soccer player that they've ever known. i was always picked last during gym. >> i think it's on to side.

>> reporter: we were there as maty ellie and his classmates watched this video made by their peers for the first time. >> what are you doing here? just leave. no one likes you. >> reporter: through virtual reality -- >> this stinks! >> reporter: the students show each other what it feels like to be excluded from activities like basketball. >> i felt the same way so many times. >> you do go through it. it's just middle school. it's part of it. >> we needed a way to convey to those peoples if you knew what this felt like, you might not do it. >> reporter: michael davino, the superintendent of the springfield school district introduced virtual reality technology into the curriculum last year. what's the ultimate goal with the virtual reality videos? >> to open up to as many young people and adults as we can the serious and long-range impact of being mean-spirited just to satisfy yourself, and that in

the end, your satisfaction is fleeting and those people are in part by new jersey college student tyler clemente who died by suicide in 2011. the tragedy spawned statewide anti-bullying legislation, but davino says it doesn't go far enough. >> it's essentially become a reporting law. it doesn't really address the underlying problems that lead to harassment, intimidation and bullying. >> reporter: so he teamed up with ken fuld, a company that teaches learning by using virtual reality to recreate real life scenarios, like the cyber bullying erica carey faced in high school. >> it's always easier to hide behind a phone. >> reporter: carey says her peers picked on her because she had a lot of guy friends. >> there would always be some sort of slut shaming. >> reporter: what was the lowest point that you hit? what did that feel like? >> i think there was one point

where i did not even want to go out of my room at home. >> she is just so fat. >> reporter: now a college freshman, she hopes this experiment breaks through to both students and parents. >> i want them the take away that we have to think about how the bully is feeling, and that they do have an insecurity, and that we should be nicer to them as well. >> reporter: i think most people would be surprised to hear you saying that about a bully. >> yeah, we kind of glaze over that when talking about bullying. >> about to go into a new school. so calm down and be confident. >> reporter: high school freshman morgan blair hopes her video impacts others, and reminds them how much words can hurt. >> and the one word i don't like always comes up in every conversation. >>. >> reporter: which is? >> the "n" word. i use that. i had to show people how it feels to be in my shoes if they had to for one day. >> from this video, i want you guys to take away that racism still exists no matter what we think. >> reporter: she says learning to forgive has helped her heal, but the scars will never

entirely fade. >> it's like a birthmark. it can't always be covered up. but it's always going to be there with you, but at the end of the day it makes you stronger as a person. >> reporter: stronger for the experience of seeing through someone else's eyes. nikki battiste, springfield, new jersey. >> the "cbs overnight news" will be right back. nyquil severe gives you powerful relief

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you've heard of a spoonful of sugar, but could a spoonful of honey be a secret to a longer, sweeter life? that's what many believe is happening on a small island in greece. jonathan vigliotti takes us there in a story for "sunday morning." >> reporter: not far from the picture-perfect tourist hubs of santorini and mykonos, where cruise ships unload tourists by the thousands sits another greek island, more rugged but no less remarkable. ikaria is off the beaten path. up the winding mountain roads of this isolated isle, you're likely to notice these brightly painted boxes dotting the landscape. and what's happening inside those boxes is generating some buzz. bees busy making a rare honey that locals believe is one of the secrets to a long life.

we suited up to get a closer look. do you think that your honey helps the people here live longer? beekeeper andoni karimalis explains that people on the island have been eating the honey for generations, to keep healthy and strong well into old age. 109 yaya joanna at work in her weaving studio agrees. there is something special about it. so does 87-year-old beekeeper giorgos stenos. do you eat your honey? every single day. >> i go through one of these almost every week. >> reporter: chef diane kochilas says she has a spoonful every morning. so when the locals say it's their daily medicine, there is truth to that. >> there is truth to that. and the local older guys say it's nature's viagra. i don't know if i should be telling you that.

>> reporter: to our knowledge, that claim hasn't been tested, but research has found that people here have among the highest life expectancies in the world, and the university of athens concluded that ikarians are more than twice as likely as americans to reach age 90, often in better health. what was it in mary poppins? just a spoonful of sugar helps the medicine goes down. with a spoonful of honey, you don't need medicine. it's good. >> reporter: for century, humans have valued honey for its medicinal properties, and in ikaria, known in ancient times as the healing island, the honey is different from that found on both supermarket shelves. what makes ikarian honey so unique? >> first of all, there is no industrial farming on the island. there are very few commercial undertaking whatsoever. so nature is pretty pure. >> reporter: as a result, the pollen and nectar collected by the bees is free of chemicals and pesticides normally found in commercial or private farming.

and unlike most honeys sold in the u.s., ikarian honey is also unheated, unfiltered and unpastur unpasturized, all processes that can destroy the natural minerals. >> it's going from the bees to somebody's mouth. >> reporter: dave and his wife robyn are also helping spread the work. the american expats who moved to the island a decade ago for a simpler life introduced the honey to a distributor in the u.s. >> when we first came, we had a lot of friends who would want the honey, because we had it at our house. what is this? it's so great. so we kept going up to andoni's all the time. >> reporter: it's basically been a well kept is pretty. that secret a perhaps a little less well kept. how do you feel about word spreading? >> i have to be honest that's a double-edged sword because we want to share, of course, the

goodness, but we also want to retain the

radio stations give away all sorts of prizes. a baby is not usually one of them. but a florida radio dj is on a mission to help couples struggling with infertility. jason "big mama" jones started the win a baby contest where couples can win a free round of invitro fertilization. jericka duncan spoke to the winning couple now celebrating the birth of their baby boy. >> it's crazy. never, ever thought we would win a baby as they say. >> reporter: chris and anthony rivera adore their son garrett, who would have thought he was the product of a radio contest the couple entered back in 2017. >> i just kind of put our story together, told them how we met and how much we loved each other and how much we wanted a family, and why we had to put those plans on hold. >> reporter: the middle school teacher and the youth baseball coach had already been thinking about starting a family when

they received some unexpected news. >> two to three months into the process is when we ended up finding out they had testicular cancer. >> reporter: after undergoing chemotherapy, anthony was diagnosed with cancer a second time. that's when the doctors told the riveras they would not be able to have children. so the couple decided to freeze a sample of anthony's sperm. >> it was hard enough to see my husband go through that and worry about the future with him and then to know that we probably couldn't have children was just heart-wrenching. >> you're waking up with big mama and the wild boys. >> reporter: that's where radio hose jason "big mama" jones stepped in. >> i come in every morning to make miracles happen and dreams come true. and that's what i feel like i did with this one. >> reporter: jones started the contest after he and his wife went tlooi through their own struggles with infertility and shared their story on social media. >> every shot that she took, every blood test, every doctor's appointment, we shared it all.

>> reporter: about one in eight couples have trouble getting or sustaining a pregnancy, and the cost of treatment can be a problem. in the u.s., ivf can cost an average of $23,000 per cycle. in most case, treatment is not covered by insurance. >> you realize if one in eight people struggle, there are an enormous amount of people listening to me that are struggling with infertility that are probably going through the same process. >> congratulations. you are our win a baby winner! >> reporter: the riveras say they're grateful for the amount of people who have been cheering them on along the way. >> it's nice to know that there is a beautiful support group out there, and they helped us get through it, and that's how we put one foot in front of the other. >> what a picture-perfect couple that won this thing. i mean, you're talking about somebody that's dedicated their life to kids and don't have any of their own. it's the most rewarding moment i've ever had in my entire life, ght just my career. for this thursday. for some of you, the news continues. for others, check back with us a little lat for the morning

news and "cbs this morning. it's thursday, november 21st, 2019. this is the "cbs morning news." >> was there a quid pro quo? the answer is yes. >> bombshell testimony at the impeachment hearing. president trump's ambassador to the eu implicates top u.s. officials in the ukraine scheme as hearings continue today. high-stakes debate for some democratic presidential hopefuls. it was their last chance to make the case to voters. who pulled out ahead of the pack. and royal time-out. prince andrew is now withdrawing from his royal duties after his interview about his friendship with convicted sex offender jeffrey epstein. the push to get him to talk more the push to get him to talk more about what he knows. captioning funded by cbs