and gloves. p.p.asva at th entrance for customers. and there was a steady stream of cleaning in every department. >> these doors aren't open. okay. >> we are limiting the number of people that are in our building. so one way in and one way out. >> reporter: and that helps you count? >> it helps us count customers in. >> reporter: at check out a shield separates customers from the sales clerk and, of course, hand sanitizer. everybody wearing masks, a lot of people wearing gloves, a lot of sanitize era round. some people would say this doesn't feel like real shopping. but is this the unfortunate new norm that we're dealing with right now? >> i think that's hard to say. we're going to be doing everything we possibly can. >> reporter: jaime nordstrom, the president of nordstrom stores explains the new normal is a moving target. >> we might find some of those things may not be necessary over the long term. >> reporter: nordstrom's opened up as a shoe store. it's important for them to reopen this department safely. here's how it works. let's say you try on a pair of shoes and you don't like it. that item goes into quarantine

for 72 hours before anybody else can try it on. were there any items you guys decided probably need to put this on hold or we're not selling this? >> we started a fewonths ahead of us in this. there hasn't been any specific merchandise that's been problematic. i think mostly through services, we think in our beauty department we do a lot of make overs. you're telling the customer we can't do that right now. we do say lot of tayloring. >> reporter: the retail brought in nearly $4 trillion last year employing roughly 52 million americans. matt shea is president and c.e.o. of the national retail federation. the group estimates 7 million retail jobs could be lost due to the pandemic. >> as the retail industry goes, so goes the economy. and we need those businesses, large and small, to support those communities and to deliver products and services. but also to create employment opportunities for those millions of americans who will be impacted if we don't.

>> reporter: the retail industry supports more than a quarter of the u.s. work force, and although nordstrom says they have a strong online presence, they also tell us more than 70% of their business comes from brick and mortar stores just like this one. and that's why they are opening 62 more stores later this week. >> and yet another sign of the new normal, a growing number of shoppers are choosing to go cashless, using cards and cell phones to pay for everything from shoes to pineapples. a lot of stores and vepdendors more than happy to handle the cash. here's brooke silva-braga. >> reporter: at new york's union square -- >> thank you, have a nice day. >> reporter: the she wolf bakery has a request. please pay with card or phone. you're actively asking people not to use cash. >> we're not demanding it, but we're asking it, you know. >> reporter: shopper becky shepherd doesn't need to be asked twice. >> germs all over, but money is very filthy.

>> reporter: before paying employees with the cash they get, the mountain sweet berry farm says they cook it. >> there is a steaming trey with holes and we lay the money out and steam it, boom, clean money. >> reporter: interesting. does that make you feel more safe? >> yes, yes. any step that we can to make us feel a little safer and to make everybody else feel a little safer we're going to do. >> reporter: it's worth noting there haven't been any documented cases of coronavirus spread through cash. it survives much better on plastic, like a credit card or credit card reader. and, yes, the biggest danger at check out is probably in the air with the droplets carrying the virus are believed to most often spread. but fear may be driving new spending habits anyway. in the first quarter of the year, mastercard reported a 40% jump in the use of contactless payment options. that's when you wave a card or phone past a reader without even touching it. peter rudiger covers digital payments for the wall street

journal. what are my contactless payment options? >> the biggest is with your phone. if you have a phone use iphone apple pay. android phone google pay, sasung pay. so it's your why card, it's just stored on your phone. it's a reason that it's more convenient to use them than your credit card. but if i say, what if now it's just safer because you don't have to touch a screen, you can just tap a phone? i think that will convince more people. >> reporter: there is another big factor driving the shift in transactions. so much of what we used to do in person has had to move online. >> looks like i'm online on all the platforms. >> reporter: for years katie traveled the world and opened her guitar case. ♪ my heart open and i roam the world ♪ >> reporter: now she streams shows from her home in l.a. ♪ ♪ >> reporter: in an hour, she can

make $200. and how do people pay you? >> they can pay through paypal, and you use vinmo. pay pal and vinmo are sister companies that let users send money with a few taps on a phone or computer. and they're both run by c.e.o. dan shulman. are there ways people are using your service that are new or surprising? >> what you're seeing is a acceleration of some trends that were always happening in the background, but now are dramatically accelerating. >> reporter: one of them is a blurring of the line between e-commerce and traditional retail. like paying by scanning a curbside qr code and avoiding the register altogether. >> i think you're already seeing retailers who are getting ready to open who are re-imagining the way that they do the check-out experience. in fact, some of them are going to have just check-out lanes for

cash only. and so think about it as sort of e-zpass and cash only tolls on highways. you're going to see a separation of check-out. >> reporter: but if cash gets harder to use, what happens to the 20 million americans living in households without a bank account? an earlier push to go cashless spurred a backlash and laws requiring businesses to take it. the first was passed in philadelphia by skoucity councin william greenly last fall. >> telling people who don't have the ability to have credit you can't buy a product is treating people unfairly. >> reporter: with transactions here to stay, brown is legislating in the other direction. >> the bill aims to get the unbanked banked. >> reporter: the ohio democrat is proposing to give every american a debit card linked to a free bank account. you'd sign up at a local bank branch or even post office. >> we call it a fed account. it would be administered through

the federal reserve. the federal reserve has the technology to do this. >> reporter: if for whatever reason legislation or legislation like this can't get passed, do you think the private sector steps in and kind of solves this problem? >> i think there are some things the private sector doesn't do. i mean, the banks don't really seem interested in low-income people because they can't make a lot of money off them. so that's why we want to allow our post offices and our community banks working with the federal reserve to give people that option. >> it will be $9. cash or vinmo? >> reporter: the cash at the farmers market, we noticed many shoppers were still using cash. >> we saw right when the coronavirus happens, big withdrawals from atms and banks. there's something about cash that people just doecht want n' entirely be above. >> reporter: even in the age of corona, cash isn't ready to give up its crown. >> we say cash or vinmo.

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and more, is donating millions of products to frontline aid organizations like feeding america and direct relief. to get help or give help, join us at weareunitedforamerica.com. ♪ the pandemic has forced millions of americans to work from home over the last couple of months and many have

discovered that it may be more efficient. so, wias more states and businesses move to reopen, there may be no going back to the office. kris van cleave has that story. >> reporter: now bloom like half american workers now is doing her marketing job for a website that links people with pets from home. >> my days were filled with a lot of meetings before and they're still filled with a lot of meetings. the biggest difference is that the meetings are all done with a screen. >> thank you for doing all the hard work. >> reporter: every day at noon verizon c.e.o. hosts a company-wide webcast achld at keeping his 120,000 employees working at home looped in on changes to their business and how they do it. >> ultimately when this is over, i think we're going to see a different way for our plemploye how they're going to work. a mix of being at the hofs and some working from home. it is actually working pretty well. >> reporter: verizon has seen an

100% increase of customers using collaboration in zoom. 800 million a day, that's double. when cbs news went largely remote we had to get creative. our homes became makeshift studios. our phones and laptops are used to gather news in ways we've never done before. >> and loop it together. >> reporter: jonathan is also working from home, but grudgingly. is most of your work in person? did you work from home at all? >> no, no one worked from home. in fact, our business is very interpersonal. >> reporter: as the new york market lead for a real state company, there's only so much he can do remotely. >> on a daily basis trying to deal with landlords, trying to deal with tenants, it's nearly back into his benefi in the home office. >> it's put everyone on an equal footing, which has been really great for us.

>> reporter: and gives her a chance to take a baking break. change driven by technology and this crisis has changed almost everything, but not our resolve. we've pulled together, worked hard to keep each other safe. we've flattened the curve and are starting to reopen our communities. we can protect the people we love, and help californians get back on their feet. for our families and our communities, let's stay the course and stop the spread.

the social distancing rules and stay-at-home orders have forced many americans to find innovative ways to do their

jobs. but how do you work remotely, an, y're professional photographer? nancy chen spoke to several of them making it all workout. >> do you live with each other? >> reporter: this is typically the busy season for kristen lopez, a pennsylvania wedding photographer. >> this time of year we're usually shooting a lot of weddings. but things look a little different now. >> reporter: lopez adapted her methods hichbd t methods behind the lens of a different kind of camera. taking and editing them on face time. >> we make sure it's a good spot with decent lighting. i crack jokes to them. i have them snuggle and do different prompts. >> reporter: the picture quality is surprisingly good. but lopez says she's not focused on pixels and resolution. her mission is capturing a moment in time. >> it's cute. put your hand on his face a little bit. >> reporter: like she did for this engaged couple in new jersey. >> in years to come, remember that time we were quarantined

and we got these really cool pictures done? >> reporter: it's taking off overseas as well.togr ut to mod worked with sge facetime theen >>orter: the photos became so popular, albi says he's now receiving commissions from fashion brands. he calls the sessions, a true collaboration with the model. >> people seem sometimes to forget what is -- what photography is about. it's not like complex expensive stuff that you have to use. it's more about communication. >> reporter: the creative compositions offer a unique snapshot of these unprecedented times. nancy chen, cbs news, new york. >> and that is the overnight news for this wednesday. for some of you the news continues. for others check back later for "cbs this morning" and you can always follow us online any time at cbsnews.com. reporting from the nation's

capital, i'm jeff pegues. tonight, the treasury secretary warns more job losses and lasting economic pain if tonight, the treasury secretary warns more job losses and lasting economic pain if lockdowns persist, while the fed chair says a full recovery won't come until the health crisis is resolved and suggests more fiscal support might be needed. the president's health update. president trump defends his use of hydroxychloroquine to prevent covid-19. >> i'll stay on it a while longer. i'm curious myself. >> calling into question the research that says the drug doesn't work. plus, why speaker pelosi says she's worried about the president taking the unproven treatment. >> morbidly obese. >> his response to her tonight. will there be summer camp? important news for millions of