hesitancy has actually ebbed among racial minorities and that tarted about mid-january. we are now seeing that black americans are likely as white americans to say that they're willing to get vaccinated. are you also seeing that shift? >> doctor: yes. this is great news. we see vaccine confidence growing in all groups across the country. and so now the work is to make sure that people can connect with vaccine when they're eligibility. it is very promising. i'm hearing the same thing, that confidence is high. we are at a great moment. we have three vaccines authorized in the united states for emergency use, and people need to get connected with those. >> brennan: so is vaccine hesitancy no longer an issue? >> doctor: we absolutely have to meet people where they are. whether we are talking about vaccine confidence or really engaging with health care more broadly. you know, there are institutions, unfortunately, when we think of our

history, both in terms of health care, even at times the federal government, that have actively earned distrust in many communities, including communities of color. the reality is that the process has been data-driven, grounded in science, and thoroughly and rigorously reviewed by independent scientists. we've had diverse scientists at every step of the way. and i'm so grateful to the scientists and the clinical trial participants. over 30% of them identify as diverse. so these are some of the key bits of information that trusted messengers across the country are getting out. i think it is making a huge difference. we're starting to see the shifts in the vaccine confidence. >> brennan: one of the areas where we're still seeing hesitation, according to our cbs news poll, is among partisan lines. in fact, unwillingness to get the vaccine is higher among republicans, specifically younger republicans. i'm wondering what your plan

is to reach them? >> doctor: i think one of the other toronto blue tragedies of the pandemic is how it is so politicized. we see the politicization of basic public health practice, wearing masks, which we know works, and we're asking americans to do for a bit longer. but we are hopeful, and we know that the vaccine is just a clear path to getting to the other side of this pandemic. so we recognize that we have kind of unique messages for different groups. that's so important. >> brennan: but how do you persuade people who aren't supporters of the president? are you going to launch public service ads here, reaching out to celebrities who may appeal to these constituent? what is the way in? >> doctor: we are absolutely aware of the need to reach out and reach across. that is a core principle of this administration. to your point, we're getting

ready to launch that national public education plain, campaign, and we'll work with influencers and others to get to everyone, whether the hesitancy is based in -- >> brennan: when will that be? >> doctor: we're on the cusp of launching that national public education campaign, timed really appropriately with that increased supply in vaccine that we see coming right down the pike. >> brennan: the administration is now going to be directly supplying vaccine doses into the community health centers. what does by passing the governors and going direct to these centers accomplish? >> doctor: i always say it is a team sport. we are going to work collaboratively with state and local leaders as we have this entire time. there are several federal programs that directly supply vaccine. and all of those have been designed with equity in mind from the beginning, and that

includes the community vacations centers, the mass vaccination sites, and we have located those in the areas that are hardest hit, using best practices to make sure people can overcome many of the social justice barriers to get vaccinated. >> brennan: so what is the thought behind making doses available to dentists and podiatrists and veterinarians, new providers here? is the idea that you go in for your teeth to be cleaned and you get a shot in the arm with a covid vaccine? >> doctor: we're very excited to have always announced this week expanding who can vaccinate. it is so important -- the core of this work is making sure there is more vaccine and we have pushed on that. making sure there are more vaccination sites and venues. all of the people you mentioned will be able to vaccinate, and we encourage them all to go to pa g.gov

and sign up. the idea is that these vaccinators wil be able to plug into the existing vacciexisting vaccination venues. >> brennan: tell me what you're doing to actually get better data. because we know that the c.d.c. has reported that race and ethnicity is only available to them for about 53% of all of the people who have been vaccinated. so they only have a partial snapshot of what this country is actually doing. why can't the federal government get a handle on it? >> doctor: this is a key priority. we need better data to target resources. we are working with state and local health officials. we've already seen great partnerships in that space. we're seeing the completeness of our data increase. the equity metric tool kit

is growing. >> brennan: how do you actually measure if what you're doing is successful or not? >> doctor: we will keep pushing to get better, more complete data around variables that are important and relevant, like race and ethnicity. and along with that, we have been using other equity measures, like social eligibility and zip code, and we can do those analyses now -- >> brennan: can't the president mandate that? >> doctor: i think the first step in this process is to work very collaboratively with states and locals. we're working to overcome any challenges that may exist in terms of data systems and infrastructure. >> brennan: if you look at the u.s. border right now, there are about 8,000 unaccompanied migrant children in the cust custody of health and human services, and covid restrictions are lifted inside because there are so many kids there. are you concerned that this is a real health risk?

>> doctor: we definitely are concerned so much for the children who are at the border for so many reasons, including health. so this is absolutely something that as a response team we're focused on and thinking about. >> brennan: so the governor of texas has said that some of the undocumented migrants who are crossing into his state are spreading the virus. have you seen any evidence to support that? >> doctor: no, i have not seen any evidence to support that at all. i mean, i think that it is very important for us, again, as we talk about our goal to vaccinate an entire nation, that we not divide ourselves in this process. it is key, and vaccinations are free. and we need to make them easy and convenient. and we need to let everyone know that regardless of documentation status or anything else, quite frankly, you're eligible for vaccination here. >> brennan: dr. nunez, thank you so much for your time today.

>> doctor: thank you so much. >> brennan: you can more of our interview on facethenation.com. we'll be right back. the ups and downs of frequent mood swings can take you to deep, depressive lows. or, give you unusually high energy, even when depressed. overwhelmed by bipolar i? ask about vraylar. some medicines only treat the lows or highs. vraylar effectively treats depression, acute manic and mixed episodes of bipolar i in adults. full-spectrum relief for all bipolar i symptoms, with just one pill, once a day.

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>> brennan: we go now to former f.d.a. commissioner dr. scott gottlieb. he joins us from west port, connecticut. good morning to you. >> doctor: good morning. >> brennan: i want to ask you about the ma york, who appeared to be disagreeing with dr. fauci because dr. fauci said the new variants they're tracking in new york city are showing resistance to therapies and to the vaccines. the mayor of new york said his health department said that the vaccine works. and he said we're not seeing reinfection of people who have had it previously. what is going on in new york? >> doctor: yeah. the trends in new york look concerning right now. if you look at other parts of the country, where b117, the variant from the united

kingdom is becoming prevalent. you're not really seeing an upsurge i infections. you're not seeing these fourth wave. in new york, 1526 and b117 -- with that you're seeing a backup in cases. hospitalizations are still declining slowly. new cases are about 3,000, and the positivity rate is about 6%. you're seeing sort of a backup in new york that you're not seeing in other parts of the country. so there are some concerning trends. with respect to the new york variant, 1526, we are concerned about that. right now of the samples being s sequenced that his this "s" gene dropouts, about 40% of the 1526. new york is the only place in the country that we know of where 1526 is that much

of the infection. and half of the cases of 1526 have the same mutation that is in the south african variety, this mutation that could make the virus more impervious to our vaccine, so it is a concern. and we're seeing with the 1351, the south african variant, we're seeing people get reinfected. so whether or not that is starting to happen in new york, and that explains these trends, we don't know yet. it is still early. but there are a lot of reasons to be concerned about the trends in new york city. >> brennan: from your perspective, is it too soon for the mayor to be telling people to go back to the office in may, to be telling high schoolers to go back to school in person, as soon as next week, to be going back to higher capacity seating in restaurants? >> doctor: look, i think we're going to know in the next two weeks where the trends are heading in new york city. it is hard to know for sure which way we're going to head. right now the data in new york looks more concerning than other parts of the country. there are other parts of the

country that have opened up liberally, and have a lot of b117, and aren't seeing the same tra j trajectory in new york. it could be just a backup, or it may be the start of an upswing. we don't know. i would be cautious in new york because if 1526 is partially explaining what is going on in new york city, that could be really concerning. there are ways to explain what is happening in new york that aren't as concerning. that means this is just sort of a temporary blip and we'll continue on the decline. and there are ways to explain it that would cause a lot of concerns, including that 1526 mutation. >> brennan: one of the hedges at the end of president biden's very hopeful speech about covid was these new variants. he said, we're watching thep. them. but he put the july 4th date on the calendar for

reopening. is that a realistic timeline? >> doctor: i think it is. i think most of the country is going to look much better before that. i think you're seeing cases declining in all parts of the nation. you're still seeing continued declines, albeit more slowly. i think the combination of a lot of prior infection and the fact we're vaccinating aggressively is enough to hopefully get ahead of it. i think as we get into april, the situation around the country will look markedly better. but there will be pockets of outbreaks, that could look bad, even though the rest of the nation is going to look very good. new york is one of those parts of the country, if you look at new york, you have e, cwhe of the other parts of the country are improving. i think overall the trajectory for the nation continues to look good. >> brennan: you've been saying watch europe with regard to what may be happening here. europe is slow on their vaccinations, and italy is

looking at a lookdown over easter because of what they're seeing. should we anticipate that is what is going to happen here? >> doctor: through this whole pandemic, we've been about three, four weeks behind europe. so we've used europe as a barometer of what is going to happen. i think the tables have turned because we're vaccinating so aggressively. i think eastern europe looks back, but the u.s. is in a much different situationment we have a lot of prior infection, and so there is immunity because of that. and we're vaccinating about 1.5 to 2 million new people a day. we've vaccinated about 55% of those above the age of 65. almost 75% this week those above the age of 75. and we're seeing the benefits of that. a 96% reduction in nursing homes. so i think we're in a different situation than europe because of the

vaccine-induced immunity. >> brennan: pfizer, where you serve on the board, their c.e.o. said he has seen the vaccine block 94% of asymptomatic infections. is that the final word showing if you're vaccinated, you cannot spread the virus? >> doctor: it is an important data point. this comes out of real-world evidence from israel. all of the evidence across all of the vaccines now is pointing in the direction that vaccines reduce asymptomatic infection and reduce transmission. we always believed they were having that effect. we didn't know the full magnitude of that. but all of the evidence coming out presents that the impact in the reduction of transmission could be quite strong. if that's the case, the vaccine creates a lot of dead-end hosts, meaning people will no longer be able to spread the infection. if you get a whole bunch of immunity where they can no

longer spread the infection, it has a great affect. it is going to become a very important public health tool in controlling the epidemic. >> brennan: all right. dr. gottlieb, thank you for your analysis. we'll be rwe'll be back in a moment.

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>> brennan: last year ireland's prime minister did travel to washington just before st. patrick's day, but the formal celebration was canceled due to the pandemic. this year that meeting with president biden will be virtual. we have more from ireland with micheaál martin. >> good morning. >> brennan: i wonder, given progress with the pandemic, do you expect it to be lifted perhaps this summer? >> well, that depends. we similarly have restrictions on travel into ireland and, indeed, across europe. as the vaccine program rolls out, i believe opportunities will arise.

but it is far too early to say yet, and particularly in the context of the summer, we have a significant journey to go in terms of vaccinations and in terms of keeping the virus down. because, as you know, in some member states of the european union now, the numbers are going back up because of the prevalence of the b117 u.k. variant, which is much more transmissible. brerm >> brennan: you just gestured to the fact that the e.u. is behind in vaccinating, and that includes your constituents. when you meet with president biden this week, will you ask him for vaccine supply from the u.s. stockpile since that is a big issue? >> i'm not aware of many countries that are giving their vaccines away. i think more critically we will obviously discuss covid and we'll discuss vaccinations. the critical point for all of us to bear in mind is the fact that this is a joint enterprise in terms of

vaccine development and vaccine production. these companies, j & j, moderna, pfizer-biontech and astrazeneca, they're all partnerships between the u.s. and the european companies and volve companies that integrated global supply chains. so different component parts are developed in different parts of the world. >> brennan: the "new york times" reported that the biden administration had denied a request from the european union to loan out astrazeneca and johnson & johnson vaccine doses to the e.u.. will you ask president biden to reconsider that? >> i think the whole issue around astrazeneca, there have been difficulties between astrazeneca and europe, in terms of astrazeneca fulfilling its contractual commitments to europe, and they've fallen very far short of what they committed to europe. but i'm not preempteding any

discussions i have will in detail with the president, but the bid vaccinatissueilconorerrnent has not en hon all of the terms of its divorce from the e.u. and you have british troops saying they're temporarily withdrawing support due to other complications. are you going to ask president biden to intervene >> first of all, i will be thanking president biden for his steadfast support of the good friday agreement of peace in ireland. and i will also be thanking the friends of ireland and the vice president and speaker nancy pelosi, for their consistency of support in ireland. that has been positive in terms of influencing the journey of brexit itself.

we new brexit would create challenges, and it has. it hasn't been easy. and brexit is only two and a half months old. >> brennan: do you need u.s. help with that? >> yes. we want to see a continuation of the president's interest in ireland and the support of the good friday agreement, and also upholding the brexit agreement itself. i have no doubt that the president will continue that interest and will use this good offices and the administration's good offices to bring the right outcomes there. >> brennan: is that a nice way of saying you need him to lean on boris johnson. the u.k. said they wouldn't get a trade deal unless they honor the peace deal. >> in fairness, the support of president biden in recent times and throughout the years has been influential

and affective. we also, in ireland, have to work on a post-brexit relationship with the united kingdom, and we're doing that. i get on well with prime minister boris johnson, and we will be working out issues post-brexit. we have to develop a stronger structure for british-ireland relationships in the aftermath. but part of that whole relationship is the u.s. engagement and connection because having been involved at the time of the signing of the good friday agreement, i'm under no illusions about the significance of the american involvement and engagement with all sides and all traditions and all united kingdom. >> bnndication if president biden will visit ireland in june? >> not yet. but when i spoke to him in november, i invited him to ireland, and he just said to me, try and keep me out.

[laughter] >> so that means it is a live possibility. it's a live possibility that president biden could arrive on our shores. i can tell you, he will be most welcome because we really appreciate the warmth that he has for ireland. >> brennan: thank you very much for your time. happy st. patrick's day. >> happy st. patrick's day, margaret. thank you. >> brennan: we'll be right back. that was her passion. and on august 20th, 1990, they opened irazu. last year business was great. and then the pandemic hit. we had to reset. the city had said that pick up and delivery was still viable. that kept us afloat. in the summer, we were so excited to have our customers back on our patio.

safely of course. and keeping our diners informed was so important. last year was so hard, but the support from our customers, it honestly kept us going. serving the community, serving the neighborhood... this is the dream that mom wanted.

>> brennan: on our latest facing forward podcast, i spoke with sally crodcheck, and she says the pandemic has wiped out decades of economic progress for women, and old gender roles arecominga. you n sbeyo favorite podcast mr platform. until next week, for "face the nation," i'm margaret

brennan. captioning sponsored by cbs captioned by media access group at wgbh access.wgbh.org

the 7pm news, weeknights on kpix 5. waterfront oasis. >> the trees and mountains, so close to the ocean, it's like being back in the pacific northwest. >> reporter: he has found the formula for helping his adopted home rebuild. >> and that is the "cbs overnight news" for this monday. for some of you the news continues, for others check back with us later, for cbs this morning and of course, follow us online, any time at cbs news.com. reporting from new york city. --

now, on the "cbs overnight news," the scramble to get a vaccine. >> it's difficult. >> how some americans are trying to get vaccinated before it's their turn, but without breaking the rules. >> we thought to give it a shot. >> vaccine hunters. the family of volunteers spending hours online to land appointments for strangers. >> okay, no problem. i can help you with that. >> and delivery delay. the marriage shipping back up that could be holding up packages for reaching your door. >> this is the "cbs overnight news." >> thanks for joining us.

president biden heads out on the road this week. he is promoting his $1.9 trillion covid relief package as some americans are seeing those 1400 checks arriving in their bank accounts. and infections, and hospitalizations and deaths are all falling as more than 2 million vaccinations are being administered every day. but eligibility requirements still vary from state to state and that has some people looking for ways to skip the wait list. cbs's charlie demarre has the story. >> you know what time the last appointments are? >> reporter: the line outside a county run vaccination site in river grove illinois is more than 50 people deep. and growing. not a single person here has an appointment, some are not even eligible. but they all have the same idea. >> just the, to try to get a vaccine. you know. >> they will come out and let you know if they have extras or anything. >> reporter: between the lipted supply and challenges of signing up for a shot.

>> it's difficult. >> reporter: to the precise shelf life of the cold storage vaccines, those waiting in line are hoping for cancelled appointments. no shows and extra doses. that may otherwise end up in the trash. >> we thought to give it a shot. >> reporter: some who decided to chance it have made the hunt for an extra dose a near daily habit. when were you last here? >> i came tuesday night. >> saturday, and every day this week except monday. >> reporter: you say if you can get your hand on the shot, get the shot? >> i absolutely believe the requirement ethically is never waste a shot. >> reporter: this doctor is director of medical ethics in the nyu grossman school of medicine. pent tim arguing of what to do with sursurplus, whes the county, city, and government, why aren't we doing this, you know, in an organized way by the public sector? >> reporter: back in line as the sunsets and more than three hours go by. >> hi, guys, we are closed.

>> reporter: the search for a level-over shot will have to on wait another day. >> another day. >> reporter: charlie demarre, cbs news, chicago. >> even as more vaccination sites open around the country, getting an appointment can still be a challenge for many older adults. that's why volunteers known as vaccine hunters are stepping up to help. one new york family has already helped more than 750 older neighbors get their shots. here's cbs' nancy chen. >> did you call the number, did you get an appointment? and i said, i'm just hearing frustration among frustration. >> reporter: for seniors like this 81-year-old, jeanie mcdowell. >> they don't have an iphone or computer what are they supposed to do. >> reporter: securing an appointment seems impossible, until they reached out to deidra castro. >> i can help you with that. went to a are cell phone with multiple laptops sglo slaptops. >> reporter: turned in to a

command center. >> he yes in the kitchen. >> reporter: they have booked hundreds of appointments in their community. all for total strangers. and for free. >> we do it between lunch, dinner, pretty much all the time. >> i just got one, mom. >> reporter: they are often up to 3:00 in the morning. rapidly refreshing websites for availability. >> my husband calls it whack a mole. you have to be quick, because there's 10,000 other people doing the same thing. >> reporter: her husband delivering the printed confirmation tickets. >> there you go. >> thank you very much. >> reporter: she first realized the difficulties in getting an appointment while signing up her mother-in-law, word got out fast after she started to help neighbors. >> i heard seniors say they would get on the computer, they might lose the site. they put in wrong new york and ended up in rochester. and my other dear friend got on

the phone and the lady said, call back at 4:00. she called back at 4:00 and the tape said the office is closed. >> reporter: decastro got an dowell and her husband. only 2 of the 25 that they book each day, for anyone who asks, including the petry paem. >> vicki was stressed, by the time she got everything in the appointment was gone. >> reporter: victim and i dave petry reached out on for their daughter jessica, who has down syndrome after struggling on their own. >> she is helped us, our neighbors and my brother and wife get appointments. she just, i don't know how she does it. >> reporter: the decastro's reach has spanned four counties. people express their gratitude with cards and home cooked dinners. but she said she is doing anything possible to protect her community. >> i treat everyone as if they are my parent. yesterday would not have been soon enough for me if it were my parent. >> reporter: when will you stop?

>> when they stop calling. i would love for everybody to feel safe again. it's not soon enough. >> reporter: nancy chen, rome, new york. >> a surge in online shopping in the pandemic is backing up delivery of products from overseas. that is causing a major bottleneck at the biggest port in los angeles. >> reporter: it's a stand still at sea. dozens of cargo ships waiting for weeks off the coast of california. >> this is the biggest surge that we have seen of imports to the united states. ever. >> reporter: port of los angeles director jean saroka said that the number of ships arriving here is up 50% during the pande pand. buying more retail goods, home improvement products and exercise equipment than ever before. >> reporter: dock workers are now moving nearly million cape -- million containers through

the dock every month. isaac is ceo of mga entertainment, maker of the wildly popular, lol surprise and rain by hi dolls. >> we have 445 containers, sitting or on the water. >> reporter: it's not a problem of supply. >> we have the merchandise. and if we could send consumers swimming to the ocean to go in the containers and get them, we would do it. >> reporter: and the clock is ticking with easter just weeks away. where are all of your easter baskets now? >> it's in the ocean. >> reporter: charlie woo's company moved most of the easter basket production to china in covid and now the baskets are backed up at the port. how much do you stand to hoolos? >> millions. >> reporter: the bottleneck is getting vaccinated and staying on the job, they are hoping to move merchandise faster.

>> we have to managing everything and squeeze every hour at the port that we can. >> reporter: until then, many businesses will have to simply wait for their ship to come in. carter evanss, cbs news, do you have a life insurance policy you no longer need? now you can sell your policy, even a term policy, for an immediate cash payment. call coventry direct to learn more. we thought we had planned carefully for our retirement. but we quickly realized that we needed a way to supplement our income. our friends sold their policy to help pay for their medical bills and that got me thinking. maybe selling our policy could help with our retirement. i'm skeptical, so i did some research and called coventry direct. they explained life insurance is a valuable asset that can be sold. we learned that we can sell all of our policy or keep part of it with no future payments, who knew? we sold our policy. now we can relax and enjoy our retirement as we had planned. if you have one hundred thousand dollars or more of life insurance you may qualify to sell your policy. don't cancel or let your policy lapse without finding out what

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. this is the "cbs overnight news." in new york, thanks for staying with us. the coronavirus pandemic has led to a lost school year for many youngsters, an estimated 3 million students have not attended virtual or in person classes and for some that is because they have been going to work to help their families make ends meet. meg oliver has that story. >> reporter: several days a week, melody gets a ride to the mills at the jersey gardens mall where she works at the bakery

chain. the high school senior took the job to help mom financially. what was your biggest fear? >> being homeless. >> reporter: trying to balance remote learning and work is taking a toll on the 18-year-old. how overwhelming is this? >> it's so overwhelmingly stress. i find it hard to live sometimes. >> you find it hard to live stieps? >> yes. because of the stress. >> reporter: yeah. maria is melody's mother, she ises a party entertainer and does face and body painting. how hard has this last year been financially for you? >> oh. i watched a career that i had been working on for 12 years go completely dead. >> reporter: would you be able to make ends meet without her helping? >> yes and no. i mean, i would, i can figure, i can manage things. i have been doing it for years. but her help has been a blessing. >> reporter: in the u.s., around 17.5 million young people between 16 and 24 are employed and many to help their families

get by. 17-year-old joanna lopez is one of them. why did you need this job? >> oh, well i wanted to help my mom. she is a struggling single mom. >> reporter: she has all remote school in the day and several days a week, she works in a fast food restaurant until midnight. her mother was laid off because of covid. >> that's when i was like, okay, now it's time to step it up because i have a little brother. >> reporter: lopez brings in $800 a month and gives $500 to her mom for rent and other bills. you are doing a great thing for your mom. are you worried about your mom? >> not really, i know that she is a strong woman. >> reporter: this has to be overwhelming for you. you are only 17 years old. >> i try to keep a positive attitude for her. >> reporter: why did you want to share your story?

>> i wanted to see other people that they are not alone in the struggle. >> reporter: are you seeing more young people working to bring home a paycheck? >> yes. >> reporter: his organization works with lopez and hundreds of other students and their families to help provide, social, emotional, academic and financial support to keep kids in school. >> what do you think will happen now that some of the high schools will start to reopen after spring break. and you have students trying to juggle school, and jobs? >> well, i think that it's going to put both the schools and the students in a very difficult place. i think it's going to force students to have to pick between their he education and bringing home that income. >> reporter: he said that his organization tries to encourage young people to focus on a long-term vision for themselves. like, higher education. >> certainly the income that they are bringing in right now,

is a huge lifeline for their families. and you know, and all jobs are respectable. but we also know that the potential is there for them to do a lot more. >> reporter: for melody, just the thought of doing more is keeping her afloat. she hopes to go to college next year. >> you have something to look forward to. >> reporter: yeah, i do. >> reporter: you are helping your family get by. pay the rent. make sure the electric is paid. how does that make you feel. >> it makes me feel happy and maybe we are not going to be homeless. it's so scary to think about that. >> joanne, plans to go to college and she wants to be a music therapist. >> that was meg oliver re ahoyy! (excited squeal, giggling/panting) gotcha!

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hospital with a broken ankle. with don working overnights and unable to care for sue around the clock, the couple decided the best option was for her to do the rehab work in a nursing home in pennsylvania. >> how did you meet? >> we met in american online, yes, a chat room. >> reporter: don and sue were married in 2001, at the time of her fall, sue at 69 was fighting kidney cancer and diabetes. but don said both were under control. the plan was for her to return home in time for thanksgiving. but not long after arriving, seven months after the pandemic first began, the coronavirus swept through the gardens at stephens. sue with 80% of the other residents at the home tested positive. she was eventually sent to the hospital. >> wednesday they called me, now, this is a wednesday before thanksgiving. they had called me tand told me

they had to put her on a ventil ventilator. >> reporter: he got a call saying sue should go to hospice. panot a second callha care oeralledake it to hospice, what i want to do? possible. i don't want her to feel -- feel any pain. 10:30, i get a phone call from the hospital telling me that she had passed. >> reporter: sue was one of 39 patients who died from that outbreak. 2/3 of the residents at the nursing home. don has now gun legal action against the gardens at ephens. he wants to know why they were not better prepared for a second wave. >> was it neglect on their part? were they short staffed?

i don't know. were they having their employees come to work sick and working? i don't know. >> reporter: the home has not responded to you at all? >> no. uh, they sent me a card. telling me how sorry they were for my loss. >> reporter: one year and now two, the worst pandemic in a century, have nursing homes made significant improvements? >> no. >> reporter: he is the president of sciu pennsylvania, the union representing health care workers across the commonwealth. we have had a decades old problem in pennsylvania nursing homes and nursing homes around the country. and i think, given the covid, you know, crisis, it lay bare, you know, decades of problemstet problem? >> i would say, the lack of staff. >> currently nursing homes in pennsylvania are required on to devote 2.7 hours of personal

care to each patient in a 24 hour period. a number that has not changed since the 1990s. even as the population has aged. >> less than three ours of care for someone who is often times totally dependent, they need bathed, fed, you know, changed. toileted. you know, you name it. everything that we do, every day, to you know, sort of have basic i have at thes of daily living. >> reporter: he wants the apt of daily care to move from 2.7 to 4.1. more staff means more cost. 68% of the nursing homes are for profit. lower staffing levels mean higher profits for investors and that may have contributed to the high level of deaths in nursing homes from the covid crisis. several studies have found that low staffing levels were linked to large outbreaks in individual nursing homes. another issue, accountability, who owns the nursing homes and how's the money spent?

most of it taxpayer funded. owners listed in public records are connected to a total of 200d you know, they make enough money where you know, they get out of game and they pass it on to the next management company. >> dawson worked in nursing homes for more than 30 years and at his last one, care pavilion, he said that ownership passed from one group to another three times in 16 years. >> when the homes got sold, did the care ever get any better? >> no, the best time i can remember, from my years of working there, was when i first started. that was 2004. the company that of was running everything at that time, was a, a nonprofit. the ones that came behind them

became profit making companies. >> did you get the sense that enonners cared about the workers? >> no. did you get the sense that the owners cared about the residents? >> somewhat. >> you know, not like they should. somewhat. >> you have got 60 beds in the current, your current facility. how many nursing assistants? >> the ratio for 60, about three. >> how much time does that allow you to spend with patients individually on a daily basises? >> very, very little will. >> julie moore has been a nursing assistant for more than 20 years. she works with the same nursing home in philadelphia that dawson did, and met us before a recent shift. why won't they hire more people? >> they have hired people, but they still don't staff the floors correctly. and when we go to management about it, they, the reason is their budget. they are over budget is the reason that we are given. >> reporter: why is it so important to do this? >> it's not just fair.

>> the industry left to itself to correct itself is not going to work. >> reporter: you are ultimately talking about money. >> yes, but to make sure you have the minimum staffing level across the country that is humane. >> reporter: many people struggle big time trying to pay for care for their parents who were in nursing homes. you are asking them to pay more now. >> i'm not advocating for blank checks for minimum standards that are standards that are built around care and also, transparency on where the dollars go. so we know what we are paying for. sfwloo have you been given a timeline? don has been asking to see his wife's records from the gardens at stephens for three months. so far, to know avail. do you think you had get the answers? >> i hope i will get the answers. all i'm asking for is what happened. how did, how did 39 families

lose their loved ones, there was 38 other families on out there probably wondering the same thing i'm wondering what happened. >> you are watching the "cbs

the brackets are set and march madness will be getting under way thursday, that's about the only thing that will be recognizable in this year's ncaa tournament. we have the story. >> and virginia, with the all time turn around title. >> reporter: the last time an ncaa tournament game was played, the university of virginia cut down the nets in minneapolis, to celebrate the school's first as. 2020 college basketball season is over. >> the ncaa tournament has been cancelled for 2020. >> we believe that it's the right decision to make. >> reporter: after the coronavirus busted last year's

bracket, organizers are taking unprecedented steps to ensure this year's tournament will be pandemic proof. it's starting with all 68 teams and their traveling parties testing negative for seven straight days before the big dance even begins. >> dana o'neal is a senior writer covering basketball for the athletic. >> once the first weekend is over, and you have gone from 68 teams to 16, it gets better but there's not go for a walk outside on the canal and enjoy walking around. that is just not a thing. they are not allowed. we don't want coaches going for a jog. >> reporter: teams will be assigned their own floors and their elevator trips will be coordinated. >> but to get from your hotel floor, down to the lobby to go wherever you have to go. they are literally calling the elevators up. hey, it's your turn the o go to practice. >> reporter: while past tourpts were played at venues nation

white. now, they will be held across is six sites in indiana the final four and national championship will be played at lucas oil stadium. >> so indianapolis is set up as a convention city and as such, everything downtown from the hotels to the convention center to even lucas oil stadium are attached by skywalker. so, you don't have to go outside which helps in this circumstance get players from a to b to c to d, is they ca -- >> reporter: a limited number of spectators will be allowed but they will have to leave between games to allow staff to clean the arenas. but it will be a feast for fans watching at home. it will kickk off with the firs of four games on thursday evening and four straight days of basketball from noon until nearly midnight. >> and the buzzer! a 3 point shot by! >> reporter: and of course, dana jacobson will be at the

tournament to bring us the details. that's the "cbs overnight news" for this monday, for some of you the news continues others check back later for cbs this morning and follow us any time at cbs news.com. reporting it's monday, march 15th, 2021. this is the "cbs morning news." >> don't touch me -- who do you think you are -- oh, back up. back up. an old lady is getting handcuffed here. >> no mask, no service. a body camera shows a texas officer handcuff a woman who refused to wear a face covering inside a bank. another accuser. more misconduct allegations against new york governor andrew cuomo as president biden talks about the investigation for the first time. i can't believe this happened. such a magical night. >> girl power. beyonce makes grammy history as

well as taylor swift on music'si