i was not sure if he was going to his car to get a weapon. >> a hate crime arrest, we hear from the people targeted. this is the late news on cbs news bay area. at least we got away with a sunny holiday weekend but now a storm is coming. this is a first alert weather day and the first round of rain is moving into the a area now. our betty took this video and it was very wet out there and it will only ramp up. the pavement is slick. our meteorologists have been busy today. they are working overtime tracking this for us. the question , how will

the morning commute look? it will bring all of the things you would expect. it will be the rain that will have the biggest impact. look at how much we have gotten. within the last three hours. 6/10 of an inch of rain in santa rosa and there is still hours to go. you can see the initial bands. the yellow is moderate or heavy. it is what is still to come which makes the storm impressive for tomorrow. once we get into the overnight hours between 2-8, that is when we will see the heaviest rain. it will be steady, widespread and thuntorms inthe edded we will abthe flood

watch for tomorrow. of that coming up. we are tracking the atmospheric river online as well. you can check the forecast where you live at www.kpix.com. if you can think about the most obnoxious thing that can happen at a airport, they happened today seemingly all at once. southwest airlines went into meltdown mode and canceled 70% of its flights for the next few days. thousands were stranded in the lines, forget about it. there is a mountain of unclaimed bags at the oakland airport and some travelers have to wait hours

to get them. they say the weather is to blame but the flight union says it is the companies fault. >> when they chose to take flights into the middle of the storm, their systems have not been able to keep up with the rescheduling, the cancellations and notification to crewmembers. >> the u.s. department of transportation is weighing in, they called the cancellations unacceptable. a lot of travelers are complaining on twitter. amanda tweeted their 6:40 pm flight was delayed six hours and then canceled after everybody boarded. kenzie waited 13 hours at the airport and she is missing her christmas vacation. 400 bay area flights were canceled

today. 124 flights are canceled for tomorrow. that is where laura talked to a family whose christmas surprise turned into a mess. >> reporter: people waited hours , some even days to retrieve their bags after thousands of flights have been delayed or canceled. one family's christmas gift turned into a nightmare just to turn around and go home. it has been 12 hours since he and his family arrived at the oakland airport. they never boarded a plane but they are waiting for luggage that could take hours to appear. >> we were planning this surprise, it was not what we thought. >> reporter: it started with the perfect christmas gift for their son. after receiving a impressive report card, his family said he earned a surprise trip to las vegas. >> disappointed.

>> southwest was saying they were short pilots and stewardesses. they kept it going for six hours until the canceled it. >> southwest has canceled thousands of flights today in part due to the winter storm that pummeled parts of the u.s. bags have been parked for 4 days in the oakland airport. waiting to be retrieved. >> tired, exhausted and frustrated. >> reporter: a disappointment that can be felt throughout the baggage claim area. in a statement southwest said they were fully staffed for the holiday travel weekend but cited extreme weather for the cause of the delays offering a heartfelt apology and acknowledging these disruptions are just the beginning. >> we do not want to leave our

luggage here either. we just want to get out. >> that is it. >> reporter: they were able to retrieve their bags to make the hour long drive back to their home but he said next year he will think twice before traveling for the holidays. the family tells me they have not been offered any kind of refund or compensation but this evening we noticed the southwest workers here working tirelessly all evening with positive attitudes trying to help each traveler find their bags and get home. at least 60 people have died from the massive winter storm. western new york was hit hard. they got 43 inches. in buffalo people were stranded in their cars. we talked to a family who spent christmas with the people that had to rescue them.

>> we tried to keep it together for as long as possible. >> reporter: as a deadly winter storm tour through the country, this family of 6 were stranded in their car while trying to find a hotel when their home lost power. >> you could not see anything. >> reporter: in the middle of the storm they were rescued by firefighters. >> he was shaken up and said please do not leave us. >> reporter: in erie county, many streets remain impassable because of heavy snow. erie county executive mark says some first responders had to be rescued. >> we can handle snow but with the wind and the blinding views, it was complete wideouts. >> reporter: some cities recorded the coldest christmas in decades and more than 20,000

flights were canceled along the weekend. >> i am just dying to get home. >> reporter: this family remains grateful for the firefighters that saved their lives and give them food, shelter and presents on christmas. the storm caused a lot of other problems as well. a lot of last-minute gifts did not show up or at least not yet. shipping companies had to ground their planes and keep their trucks off the road. ups had outages across 4 states today. still ahead, imagine hosting 10 complete strangers in your home for christmas. the story of a south korean tour group in the middle of a blizzard. they were trying to eat their burgers but instead they were confronted with racist and homophobic language. a viral video about a disturbing

confrontation at a in and out. a coach is fired after less than on ♪music playing♪ ♪♪ ♪♪ ♪♪ ♪♪

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tonight in the berkeley hills, a major house fire near stirling avenue. this is video from 7 pm. a mother and adult son were able to get out. they were taken to the hospital. firefighters had a hard time getting to the house because

the roads were narrow and there were power lines down. no word on how it started. there are new developments in the racist harassment that happened christmas eve at a san ramon in and out. el d e w started insulting and threatening them. now police say they arrested the suspect for violating california hate crime laws. but he talked to the victims tonight. >> reporter: irene and elliott came back to the same restaurant for burger and fries and they said they felt safe getting here.

in a three-minute tick-tock that has more than 10 million views, irene and elliott captured racist and homophobic rants from a man who approached them while they were filming themselves eating items off of the secret menu. in less than 48 hours, police announced they arrested 40habeen charged with two counts of committing a hate crime. >> a lot of people asked why we did not call police at that point, i think for us, i have been verbally assaulted on more than one occasion, most of the time you do not think somebody will take you seriously. >> one thing the police mentioned that stuck with me is nothing is too small to be reported. they would rather get the call and figure out it

is nothing rather than have it be something. >> reporter: irene said somebody recognized the suspect at a target and called police who arrested him shortly after on monday. >> it is unreasonable to ask everybody to be happy and positive. that is not the world we live in but i hope he finds the hope help he needs. >> reporter: police said they were received complaints about similar behavior from the same man. irene was contacted by another victim that had a run in by the same victim that same day. >> she is filipino and he was insulting her and her family. >> reporter: irene added she was careful not to respond in a aggressive way. >> when he was in the parking lot i was not sure if he was getting a weapon. that is something we have to be

concerned about in this country. >> reporter: they said they are so grateful for the support. while they were in line another customer paid for their food. if you are near the beach the next couple of days, there is a high surf advisory . you we could see waves up to 25 feet high. taking a live look outside. the atmospheric weather moving in. it is going to be a wet week out there. we are tracking the conditions. it is raining now and it was raining earlier this evening and there is more to come. >> the main event which is still nowe have to run this ter around so often. i want to

take a moment to give us a view on how that is playing into the storm and why it is responsible for this being a first alert weather day. if we take a look and the big picture we go out to a wide view and you can see not just the edge of the storm we are experiencing but look what happens when you trace the clouds across the pacific. there is the atmospheric river, we are just looking at the water vapor in the atmosphere. the brighter the colors the higher the concentration of water vapor. these have become much more important in terms of our ability to recognize them and put them into context for storms over the last 5 years which is why you have heard this term spring up more over the last 5 years. we have come to recognize how important these things are and how they can drive the characteristics of some storms. they put a scale on them. the one we are about to experience is a 4. it

sounds high but there are parts of a 4 that can be beneficial, we are in a drought and this will be a good amount of rain. there are hazardous issues to this and we will look at it from two standpoints, the first is the flood watch. two areas of concern are the santa cruz mountains for some of the creeks down here and the north bay. where we can see minor localized street flooding anywhere tomorrow. it is also the tributary streams and creeks up here. one of the big rivers we often think about, the russian river, that is not at risk of flooding yet. we would have to have several storms over the course of a winter and this has not been one of those winters yet. we do not have to worry about it tomorrow. there is a wind advisory with this, the possibility is there for the

occasional tree to get blown over or a branch to get blown off of a tree. or a tree to get blown onto the street. the number one concern is you could encounter unexpected debris on the road in addition to ponding of water for low-lying sections. we looked at this at the top of the newscast but here it is again. this is the best way to get a overview on when it is going to rain. between now and 8 am. it will be widespread and pretty steady. it will add up to about two inches. this is now 10 am. we are done with the majority of it but we are not done completely. there will still be isolated showers that crop up throughout the late morning and early afternoon. by early afternoon tomorrow you will see blue sky. tomorrow is a first alert day for everything we just talked about and it is happening primarily in the morning and we have to deal with the implications of it through the late morning and early afternoon in terms of impacts on the road and minor flooding. there is another

storm coming our way, there is a couple actually. you may have heard this now, the conversations are going. we are getting a train of storms. this is the main one, another comes in on thursday and it does not look that big. the next storm after that comes in on new year's eve day. that saturday. that is not as impressive tonight and tomorrow but more impressive than thursday. if you want to play the game of going beyond that we will stay in the storm track for the next 10 days possibly but we will let those resolved in the models. this is our first alert day for a reason and we want to make sure you're focused on that for tomorrow morning. over to you. next in sports. thompson was extra thankful to be playing on christmas and the nfl coach that said goodbye to his team after 15 games.

still to come, a couple becomes accidental hosts spending the christmas with strangers, why they sa

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so nice to have you here on the late shift. >> i do not have to get up early tomorrow. >> the warriors got a nice christmas gift. >> the grizzlies did a lot of talking heading into last night's game. the defending champions sent a message to a memphis team that has become the biggest rival. golden state crawling back in their victory last night including clay thompson who was given a technical for taunting brooks after a 4th quarter bucket. he was also thankful to be playing on christmas because of

injuries. he did not play on the holiday since 2018. >> i have not done this in 4 years. i am so grateful to play in front of my mother, my brother, my friends. it was a great night and i could not have had a better christmas. >> monday night football, herbert and the chargers could clinch a playoff spot with a victory in indianapolis. la leading 13-3 and austin takes it in for his second or touchdown. chargers were victorious 20-3 and they are going back to the playoffs for the first time since 2018. as for the broncos they fire the head coach nathaniel hackett after 15 games. it comes a day after denver lost to the rams and fell to 4-11. the broncos have the lowest scoring offense in the league after acquiring russell wilson in march. nit,

denver by 1, erin gordon post ari ve was ca a fouled. denver was victorious, 128-125. you can see all of the plays on social media. next christmas and hanukkah - life is uncertain. it's okay to feel stressed, anxious, worried, or frustrated.

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- life is uncertain. with calhope's free and secure mental health resources, it's easy to get the help you and your loved ones need when you need it the most. call our warm line at (833) 317-4673 or live chat at calhope.org today. kwanzaa has officially begun, this is a live look at city hall. it is windy but it is all lit up in red, black

and green to honor the first night of the holiday. after two years of virtual celebrations, they got together in person to kick off the week long celebration. they had speakers, drummers and a children's choir. the celebration was started in 66 by a university professor to empower african-americans and identify with their culture. >> quanta is a african-america n holiday, it is not religious, it is one of culture. looking back at our homeland, our ancestors, those we lost and keeping their names in the present so we will not forget. >> on each of the seven nights a different value is celebrated by letting a camera candle. they apply to people of all backgrounds. next, would you host 10 strangers for christmas? how

the kindness of one couple lending a

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on select new volvo models. contact your volvo retailer to learn more. i do not know about you but for some people the idea of spending christmas with strangers may not be fun. >> it depends i guess. >> it did actually happen to a couple and a group of south korean tourists who were stranded in new york and it turned out to be interesting. a van carrying 10 tourist got stuck in the snow and they knocked on somebody's door and asked for help. the blizzard was so intense the homeowners said come in right away. they called it the darth vader of

storms. they hosted the group of 10 tourists through the entire weekend to christmas. they watched the bills defeat the bears and they swapped stories and they made home-cooked korean food. the homeowners are big fans of korean food so they had all of the ingredients to make the authentic dishes they love. the couple expected to spend the holiday alone hiding out from the storm. >> a great turn of events, the odds are high that you get a family that already liked korean food. there are so many stories we have been sharing over the last three days that have been so dark about events coming out of the storm and i am sure there are countless stories to still come out, i am glad we were able to find one like that. >> the more the merrier. >> i like having a lot of people for the holidays and it probably felt unnerv