>> a massive pile up leaves one car on fire. new exclusive video showing officers pepper spraying a woman. sidewalks -- the sidewalk is mine. at your [ bleep ] of my sidewalk. a devastating drive. >> the family of a 21-year-old woman dealing with an unimaginable loss. >> from student to son. and adoption story that will tug at your heart. >> uber and lyft are gaining popularity. what they are do sure your ride is safe. and time with the legendary dolly parton. >> and the premiere of her christmas special. dave johnson gives back. and turkey tuesday, the big tally. >> the 12news 19 we -- night team building 20 minutes nonstop. >> 12news starts right now. up first, exclusive body camera video you will see just

phoenix police officers are confronting a homeless woman. >> one pepper sprays her and then they start laughing and drive away but the video completely contradicts what they wrote up in the police reports. >> both officers indicted and are now under investigation again. we want to know, do you think phoenix police should fire these officers for pepper spraying the woman. go to www.12news.com to vote in your live interactive poll. >> investigative reporter wendy halloran is bringing us the latest details right now.>> corrupted this woman deserve to be sprayed? may 25, 2015, phoenix police officers responded to a trespassing call. they encountered this homeless woman and asked her to leave. she wants is a profanity laced tirade but complied with officers. both learned that the woman had a relative that lived nearby but she didn't want to go there

asleep. officer egner threatened to pepper spray her if she didn't leave. >> the sidewalk is mine. get the [ bleep ] in the yard. >> reporter: she begrudgingly does what she is told. >> no it's not. >> yes it is. >> reporter: and then officer kiana gets inmate with a woman. and then officer egner sprays her in the face. officer egner wrote in his official report that the woman stepped toward officer kiana as if to provoke him but that can be further from the truth. she did no prayed -- before she was sprayed. officer kiana re-engages her. she is yelling in pain. >> [ screaming ] >> reporter: at least one of them is chuckling at her misfortune. officer tiana leaves a parting shot. both officer written reports say they remained on the scene to offer her medical assistance but that she refused.

data from the automatic vehicle locator showed they were at the scene for eight minutes, a timeline created by investigators to establish they would have only had 40 seconds to offer her medical assistance. under the investigation, officer egner said she was violent toward him with sudden movements and yelling. and officer kiana said he doesn't trust female transients. indicted. on monday, both officers were arraigned in court. they entered into consent agreements with the arizona police officer training and served 140 hour suspensions against their certification. both are on administrative leave because of the criminal cases against them. phoenix police spokesman jonathon howard says both officers are under internal investigations for the same incident.

we are following breaking news. a fiery crash in tempe involving seven cars. sky 12 was over seven avenue a short time ago. right now, all the lanes are closed during the investigation. chance houston catching the fiery scene and tells 12news a white pickup truck flew past them on the shoulder of the road just moments before this crash. police say the driver was passing vehicles in the lane between the hov and barrier wall before he hit t traffic, hitting six other cars. medics taking the suspect and another man to the hospital. we are still trying to get the update on their conditions. we will has the latest -- the latest for you on 12 today. the other big story, a young, vibrant mesa woman killed in a horrific crash, the impact throwing her from the car. she did not have on a seatbelt at the time.

goodbyes before taking the 20- year-old off life support. as kevin kennedy shows us, suite jesse made an appearance on 12news just a few months ago talking about how beautiful life is. >> reporter: this was a young woman who loved and lived life to the fullest. she was kind, compassionate and had a smile that was absolutely contagious. unfortunately, the decision she made to not wear her seatbelt may have cost her her life. in the earlmo november 13, along the loop 202, jesse minute and three friends were coming home from a party. >> switched lanes and got scared or swerved and totally just ended in disaster. >> reporter: the car rolled several times, jesse asleep in the back seat ejected. she wasn't wearing a seatbelt. >> doesn't seem fair at all. i'm kind of upset because if

different. >> reporter: she spent five days in a medical coma with family by her bedside. >> i held her hand and prayed. i didn't really say anything because i didn't know what to say. took the injuries extreme, family saying goodbye before doctors removed her from life support. >> it was the hardest thing i have ever had to do. >> reporter: earlier this year, jesse and her mom were interviewed while they were out storm chasing. >> you are in the desert of arizona and we still have beauty here. it's great. >> reporter: an amazing day shared by a mother and daughter, a young woman who will be missed deeply. >> it has been devastating at times. sometimes anger. sometimes just breaking down crying. >> reporter: with a big smile and a bigger heart, this is the jesse they will remember. she would have been 21 on christmas eve.>> her family plans to celebrate thanksgiving and this thursday if you would

with funeral and medical expenses, we have a link to the gofundme page on our website www.12news.com. only on 12news, from student his son, faith, circumstance and the fourth grade are bringing a new family together just in time for thanksgiving. >> joe dana has the inspirational story that will tug at your heart. classroom know they have a cheerleader. >> i believe everybody can learn and i believe you just do whatever it takes. >> reporter: her optimism, a source of personal strength. she suffers a heart condition. for years, she has known that while she works to make an impact on these kids, she would never be able to have biological children of her own. >> i was okay with that but i always hoped and knew that one day god would bring me a child

classroom. >> reporter: and then a hard working english language learner named orlando was brought into her classroom. >> he was in my reading intervention class and he tried very hard. he does not give up and i used to always tell my husband if i could adopt a kid, i would adopt a kid like him. >> reporter: during lunch hour, orlando's best friend gave her startling news. orlando was a foster child. >> i had no idea this beautiful -- fallen in love with was going up for adoption. i went home and talked to my husband about it. >> reporter: originally born in the u.s., he spent time in mexico. >> he said every night he hoped that someone would get him out of the orphanage in mexico because he knew he didn't belong there because he was an american citizen. >> reporter: he was returned to the u.s. and enrolled in a foster home and in this class.

this connection i feel was from above. >> reporter: on saturday, national adoption day, her one- time student became her son. >> he bought a pink tide, a brand-new pair of shoes, pans, i might have went in on that one. >> reporter: in a day full of celebrations, the combination of a year growing together as a family and getting to know orlando and his many talents. that is him in a recent dance troupe recital. >> he has a lot of charisma and drive. >> reporter: together, they made this video for our story. >> the kind of teacher my mom was, she was really strict. >> how do you feel about having a new dad? >> okay, i love playing video games with him and i love drawing every night with him. >> how do you feel about your mom? >> okay, this is awesome. this is a awesome question. she is really loving and caring. like she is really inspirational.>> do you remember

mom? >> he says it's awkward sometimes. >> reporter: orlando will have a parent at arms length for years to come. the high school he will eventually attend is where his new dad, scott also works. jody used to volunteer and or fidget -- orphanages in mexico and was scheduled to visit the very orphanage where orlando was staying before her medical condition prevented her from jody believes one way or another she was destined to meet her son. joe dana, 12news.>> oh my goodness. it's one of those stories that especially now with thanksgiving upon us, it really does apply. >> all the stars lining up. easy to see why they fell in love with orlando. such a cute kid. >> they belong together. we are counting it down to

after 12news at 10:00. >> he has sarah jessica parker and scott patterson, shaun draughn, and lisa wild from the gilmore girls. it feels a lot like christmas and a whole lot more for the premiere of dolly parton's nbc special christmas of many colors. the woman of the hour was on the red carpet along with the entire cast and crew but before the event, she sat down with 12news to talk about the movie and more. >> last year's film was wildly successful. this year, when phoenix viewers on 12news sit down to watch this particular film, what do you hope it makes him feel?

it's really about family and i hope it makes him feel spiritual because it really captures what christmas is really all about. we do several traditional christmas songs and tell some wonderful stories. i just want people to feel close as a family. >> with the holidays and thanksgiving coming up close, why is the holiday season something you wanted to highlight with these folks? >> i really love christmas and what christmas really is, not just the gifts but the sp the birth of christ. i love all the great christmas songs. i love all the christmas traditions, decorations and all that. i love presence. i love to give and receive and i just love all the food and just all the celebration that goes around from thanksgiving to the first of the year. that whole period of time is joyful for me. i love spending as much time as i can with my family.

to be dolly. >> you mentioned that at a time right now where it seems like there is so much division in america. what would your message be to the folks who live here in this country about how we move forward? >> it's coming up on a whole new year and it's going to certainly be a year of change but i think people are ready for change and that is all good. i think we'll as supportive as we can. i think we are great american people and if something doesn't feel right or go right, we will make sure that it is back on track. just give yourself and everybody else a chance. we've got a new president coming in and it's scary to have this much change all of a sudden but i think we have always been great and we will be greater still. >> america is still a great place to be. >> look at me.

rags to riches in this land of opportunity and i believe we will always fight for it no matter who we have to fight for it, we will make sure we keep our values and our principles. we need our values. but seriously i think we're going to be fine. >> i'm curious because you obviously came up and country music in a different time than we are tod like the voice and people getting recognized and getting their careers started in different ways, do you feel like this era of country music is stronger or less strong because of those shows fix >> that's a hard question. it's very complex because it's a different time all together. the country music business is completely different now. all music is different now. back in the old days, it was easier in some ways and i guess you appreciated it more but i

would have been thankful to have had an outlet like the voice or america's got talent to be able to get on stuff like that. it's really hard to say. things do change. i was just glad i got in on it early. i wouldn't have wanted to start like that.>> why not? >> i don't think i would probably make it right now. there is just so much competition. i would be going to one of those shows i'm sure to see if i could make it. >> tennessee much different from phoenix, arizona but you have visited many times. >> i love phoenix. i've been that i couldn't even tell you how many times. it's a real favorite city. folks there are great. i just want to say happy holidays to everybody in phoenix. >> she is truly one-of-a-kind. again, you can watch dolly

november 30 right here on 12news. by now, you probably know about the popularity of one of the ridesharing services, uber or lyft many of you will probably take one to the airport or your family's house for thanksgiving. >> but is there a difference? it turns out there is. and it's not just about the driver but their car as well. >> reporter: it has become the norm. hopping in and uber. >> i take it at least four times a week. >> reporter: but now people are taking it to the airport, to and from work, and despite some high-profile incidents, this woman in atlanta who got a black eye after an uber driver punched her, and a charlotte man says his uber driver got violent with her for talking politics last month. we even found a website called

there are pages and pages of entries. the passengers we talked to say they feel perfectly safe. >> i have never had a bad experience. >> reporter: some frequent riders were surprised when we pointed out a big difference between the two companies. both companies do background checks but lyft alston -- often goes one step further. >> you have to do an in person interview. >> what do you think of that? >> it's pretty important. who the driver is. >> reporter: he says they also inspected his car but we also learned neither company requires drivers to take care of recalls. on average, 20% of drivers don't bother to fix the problematic car. frequent riders toles that is not something they think about. when you call for a ride, check the drivers picture, the

you get in. >> what did uber and lyft have to say? lyft says divers have a strong personal incentive to make sure their car is in a safe operating condition and in addition to a safety inspection, drivers make up continuous representation that there vehicle meets industry safety standards and all applicable state department of motor vehicle requirements of its kind. uber says it requires a 19 point vehicle inspection to be completed by a certd some very good information. right now, more people in nearly a decade -- and in nearly a decade or hitting the roadways and the airwaves thanks to the economy. this is a live look from our traffic cameras. heading into the tail end of the year, we see

consumers are gaining more confidence and they are spending more. >> another big contributor is cheap gas but flights on the other hand are more expensive. the tsa is warning to plan for tougher screening measures and long lines at checkpoints. it is turkey tuesday. a thanksgiving tradition for many arizona families and it's also the nation's largest one day turkey drive. >> today, vanessa and i spread out across the valley to collect donations for families in need. >> we capped -- camped out in chandler and we were completely overwhelmed by the generosity and the giving of all kinds of people out there.>> i will tell you, it's phenomenal to watch how many -- how much the community gets behind us with what we do here. it is the season of support and it makes you proud to live here. >> i will say, we have set the

mark and i spent the day at food city in avondale of the west valley. such an amazing response for that community. the way they came out, such amazing energy. >> a real feeling of community. here is the initial tally. thank you to all of you as a team. we collected 13,283 turkeys and $199,252 an track to break last year's record. >> that's crazy. at the same time last year, we had collected just over 12,000 turkeys and $181,000. the final total won't be known for a few days but you can usually expect that to double. we just want to thank everybody for being part of turkey tuesday. i know it's my favorite event and i think it's your guises as well. >> i think is the valley's

numbers that just grow year after year. you know people towards the end of the year have a lot of expenses, christmas presents to buy but they always find a way to give to these families. >> and the same people come back. >> yes, they do. >> it's incredible. >> it says a lot about our community. so happy to be part of it. it's still not too late to donate. all month long, stores the state are collecting monetary donations at the registers. the donations will benefit st. vincent de paul. to learn more, visit www.news.com/turkey tuesday. still to come on 12news at 10:00, we are playing dodgeball with david johnson. plus, cooler temps and nothing but sunshine headed your way this holiday weekend. the seven-day forecast is just a few minutes away.

still vote in our live, interactive poll. should phoenix police fire the officers for pepper spraying this homeless woman? just go to www.news.com/your voice to join the heat of the debate. we will have the final results at the end of the broadcast. tomorrow, only on 12news today, meet the newest member of the team 12 family. emma jade's beautiful daughter. we catch up with her to see how her life has changed. to 4 am. >> you don't want to miss her special appearance tomorrow morning only on 12 today. don't go anywhere. 12news at 10:00 will be back 60

westgate transformed into a winter wonderland with the lighting of the 33 foot high tree tonight. santa even showed up to kick off the festivities.

this is a live look from our downtown roof cam as we gear up for the holiday weekend and things are turning out to look spectacular. let's take a look at your thanksgiving forecast. we are about a day or so away and nothing but perfection. 76 degrees high. lots of sunshine and really light winds out there. i think it's probably a good idea if you do thanksgiving dinner here is a look at the rest of the weekend. it's going to be great for whatever festivities you have planned. 74 degrees on friday, 69 degrees on sunday and we keep in the 60s for monday and tuesday but we are going to see pretty chilly nights with overnight lows dipping into the 40s. that is a look at your weather forecast. keep it right here. cameron park's is up next with sports.>> 12 sports is sponsored by your valley toyota

bru game plan for sunday's game at atlanta. he was released from the hospital last night after spending sunday with chest pains. he is feeling a lot better. >> all the tests came out great so it really is a blessing. >> have the doctors told you to calm down on the sideline?>> no, they said that the emotions out. the worst thing you can do is keep some pent-up. i don't have a problem letting

johnson is giving back the best way he knows how, by teaching. he's helping of the kids out of the boys and girls club in metro phoenix.>> it was natural. i've done student teaching in college. did it a little bit in high school. it was a fun time.>> [ cheering and applause ] >> if put me back to my roots when i was playing in fourth grade and i was always a competitor but i got out too many ti >> he is a teacher at heart. in just six minutes, sarah jessica parker and the cast of

here are the results from tonight's live, interactive poll. we asked should phoenix police fire the officers for pepper spraying this homeless wo 11% said no. thanks so much for tuning in and 12news is always on. >> at the latest as it happens in matter where you are on plan -- on www.12news.com, the 12news app and/or social media

? music: it's a small world after all ? come join us this season, at the all new festival of holidays event... ...including the new world of color season of light show... now at the disneyland resort. ? think of your fellow man. ? ? lend him a helping hand. ?

? ...and if you're lookin' down, ? ? put a little love in your heart. ? ?put a little love in your heart.? ? in your heart. ? (avo) the subaru share the love event is happening now and will have given ninety million dollars to help real people like these. [ cheers and applause ] ?? >> steve: from studio 6b in rockefeller center in the heart of new york city, it's "the tonight show starring jimmy fallon." tonight, join jimmy and his guests -- sarah jessica parker, scott patterson, liza weil, and