police say a weapon was recovered. >> he's like four shots, they're pretty loud. you know. didn't sound like a little gun. >> reporter: the median price for home in this neighborhood is $1.6 million. visitors to sunset magazine's headquarters just down the block say they were shocked by violence this afternoon. >> i don't think it's a drug deal neighborhood or anything. >> i think this neighborhood is a pretty nice neighborhood. considered very nice. >> reporter: another live look at the still live crime scene. the name of the dead man has not been released. one officer was injured in the foot pursuit. two others are now on paid leave and we're not the menlo park police department say they will remain on paid leave pending an internal investigation, frank, gasia. >> you're in menlo park, it's a small city, small police force. how unusual is an officer involved shooting like we saw today. >> reporter: the last officer

involved shooting seemed to surprise residents, just like the ones we met today. the medical examiner is working to examine a body that was found in the bay. fire officials say it was spotted by a ferry captain around 7:30 this morning near alcatraz island. police are not saying yet if that body is that of a missing high tech worker from san francisco. investigators say 26-year-old dan ha was last seen halloween night leaving his apartment in the south of market area. his roommate says ha didn't seem like himself and left in a hurry. family and friends have spent the last few days trying to get the word out about ha's disappearance with fliers and through social media they've even created a website called

finddanha.com. kaiser permanente is seeing a walk out by nurses. >> reporter: since about 7:00, nurses have been picketing and chanting here outside kaiser hospital oakland. >> the nurses won't give up. >> reporter: thousands of kaiser nurses are on strike. today and tomorrow at 21 northern california hospitals. their contract expired in july. talks broke off three weeks ago. >> kaiser has changed their motive patient care to be more corporate. >> reporter: nurses also picketed san francisco kaiser saying it's all about staffing. >> we have 400,000 new members and we're not increasing our staffing. they're saying we're staffed appropriately. every day we come to work we're

short staffed. >> reporter: kaiser management denies any short staffing. >> we hope we can get back to the bargaining table and resolve our differences. >> reporter: kaiser says it cancelled some procedures. that irked some patients. >> i was stressed out, it was for my heart. >> reporter: kaiser says it trained some 2,800 replacement nurses and reduced patients by 10%. insists there have been no patient care issues. >> we're not going to let a two day strike deviate from our top priority which is patient safety. >> reporter: we'll tell you what happened when kaiser says there were no enough nurses for some sick babies at two hospitals. john fowler in oakland, gasia

back to you. >> john, thank you. one of four fire stations in east contra costa county will be closed until the end of the year because of a mold problem. bacteria was found in a well at station 94 in the community of nightson. and additional tests show a higher than acceptable level of mold in the air. crews will be working over the next several weeks to get rid of the mold. that nightson station is scheduled to reopen on january 1st. in the meantime there are reports that the station's crew will work out of brentwood that was closed last september because of financial problems. today around the country people pause to honor the men and women who serve our nation. this was the scene in midtown manhattan for the annual veteran's day parade.  the nation's oldest veteran's day parade.

joe biden honored all veterans. >> the veterans in america the most trusted among us and the most tested of all americans americans. you're not only the heart and soul but you're the very spine of this nation. >> reporter: vice president biden also helped place the tomb of the unknown stepping in for president obama who is currently in asian. before that parade even began, everyone got some sad news involving one of the grand marshals. ken wayne is in petaluma tonight. >> reporter: this is a parade that features all the key ingredients but one honored guest was missing. if you want an old fashioned, all american celebration on veteran's day. >> the police department are leading our parade today. >> reporter: there's no better place to be than downtown petaluma.

it has all the elements. marching bands, police and firefighters. classic cars. military hardware, even aircraft. and of course, veterans from all branches of military service. >> it's a great parade, they do a wonderful job and i love all the older veterans that are here. so that we can honor them for the service they gave our country. >> reporter: but one veteran was missing. 97-year-old herb lowden was on a navy hospital ship anchored in pearl harbor when it was attacked. herb was supposed to be a grand marshal and ride in the parade but he died this morning. >> it seems appropriate that he had to go, that he might as well go today. >> reporter: other world war ii survivors were on hand. as well as the descendants of world war i veteran julius forkuchi. >> he came over here from italy. his birthday is the fourth of

july so he thought the fourth of july was his event. >> reporter: the fortuci's are the starters of this event. so he grabbed this american flag and walked down petaluma boulevard alone to honor his fellow vets. in following years others joined him and the petaluma veteran's day parade was born. and it's all because of your grandfather. >> yes, we're very proud of that fact. >> reporter: he would be proud to see the turn out today. >> that story of julius forkuchi there was fascinating,

thanks. bay area author isabela allende will receive the presidential medal of freedom during a white house ceremony november 24th. allende has written 25 books in 35 languages including the well known house of spirits. she met her second husband in california 1988 and settled in marin county. traces of radio activity have made their way to waters in northern california. a monterey lab collected a sample. the sample had extremely low levels of radio activity and poses no risk to humans or marine life. canadian scientists also say they have found similar levels of radio active material off the coast of british columbia earlier this year. sharing war stories in a very different way. an up close look at the new exhibit allowing veterans to turn their experiences into permanent pieces of art.

>> you're probably looking at an experience that this person saw happen. fall coverage is moving in, i'm tracking a fall in temperatures. next, 49er player emerging from controversy. for the first time ray mcdonald speaks out since his case was dropped.

oh chris, did you remember to pay the dog sitter? oh, i knew i forgot something. i'll just do it now. well, we're boarding. no, i'll use citi mobile. it takes two seconds, better safe than sorry, right? yeah, who knows if we'll even get service on the island? what! no service? seriously? you guys might actually have to talk.

to each other? we do it all the time. i like it. should we? no. bank from almost anywhere with the citi mobile app. to learn more, visit citi.com/easierbanking i am not ray rice. that's what 49er defensive lineman ray mcdonald told reporters today as he shared his side of the story for the first time following his arrest for domestic violence charges. also tonight, linebacker alden smith back with the team after serving a nine game suspension.

azenith smith is reporting live. >> reporter: ray mcdonald told me back when he was arrested the truth will come out. today he feels it did come out. both he and alden smith say they want to move forward past their legal troubles. for the first time 49er defensive lineman ray mcdonald is talking about his arrest for felony domestic violence over accusations that he hit his pregnant fiance. >> it sucks when you have people saying that stuff about you knowing it's not true. i had to keep my mouth shut and let it all play out. >> reporter: the da signing insufficient evidence. two months ago when he was released from jail mcdonald told me. >> the truth will come out. >> reporter: today i asked him point-blank what is the truth. >> i'm not the kind of guy that would, put my hands on a woman like that. and you know, i mean, they know that, so my teammates know it. my friends know it.

everybody knows what kind of guy i am. i'm just looking to get past this. >> reporter: he also said it was difficult to be lumped into other domestic violence cases involving nfl players including that of baltimore raven ray rice. >> i'm not ray rice. you know. i'm not these other guys. i'm just not. >> reporter: while mcdonald was never charged alden smith comes back for violating the league's personal conduct. it stems from extensive off the field legal woes. from weapons charges to an alleged bomb threat. >> i'm happy that i'm done and i'm ready to go. >> reporter: smith says he did everything he needed to do to get reinstated. including doing community service. he and mcdonald says that they're ready to focus getting back in the game. >> i just plan to handle

situations better and not put myself any where close to situations like these. >> reporter: mcdonald and his fiance are still together. he says they love each other, they care about each other and they're working things out. frank. >> there's also some news about patrick willis. linebacker all pro for the 49ers and that news is not good. >> that news is not good. the big news of the day. >> reporter: willis is out for the season with a toe injury. he was in the locker room today. he says his toe has been hurting him for a while and now is the time to take care of it. >> they're going to miss him. azenith smith, outside the stadium, thank you. and four bank robberies have happened back to back. police say they have no indication that the robberies are linked. the first one happened last friday night right before 7:00 near cabrio. then at 11:30 on saturday morning the city bank on van

nuys the citibank was robbed. >> police say they're now reviewing surveillance video. it's unclear just how much money was stolen. in all three cases the robbers handed the teller a note demanding money. in two of the cases the robbers would also flash a gun. two investigates expose as big problem at cash registers that often goes unnoticed by customers -- exposes a big problem. and erik -- eric rasmussen is here to explain how often this happens. >> reporter: it surprised us how often the price that

appears is not the actual price. 42% of the time stores failed inspection. that means at least one item was overcharged during inspection. people tell us catching those mistakes isn't always easy. >> if you think you're getting something that's one price and you bring it home and it's another price, that's that's not good. >> so it doesn't matter if it's, a sticker or a sign. whatever is lowest, sale paper, that's what you are supposed to get. >> reporter: now2 investigates decided to check it for ourselves. we accompanied a county inspector and it didn't take long where she found a store where an item rang up for a higher price than posted on the shelves. we also found a number of active court injunctions against some big name retailers. we will show you what else we found in our full report tonight at 10:00. >> reporter: how big are these overcharges. >> we looked at those records for the last two years and we found in some cases an item was

overcharged by $100 or more. in other cases we're talking about a few cents. but inspectors say it really comes down to the percentage you're overcharged. >> 50-cents or $1 i'm not going back. one hundred dollars, you bet i am. the world's largest corn field maze may scale it back next year after 911 calls from visitors who actually got lost in the maze. cool patch pumpkin social security a seasonal maze in solano county. it typically takes people two hours to make their way through the 63-acre maze. the problem is sometimes they get lost and seven people ended up calling 911 because they couldn't find their way out. the sheriff did not send any officers, but instead the owner

was called out. the owners were thinking about making it larger but will make it smaller. >> that's why i don't go to those mazes. we go down to the fields at night and steal cantaloupes. but you can get in these corn fields and you would get lost. i mean it was scary. whenever i see a maze i say i'm not going in there. we have clouds moving in. rain back in the forecast. that's great news. it's not a ton of rain but it's opening that door just a bit. so that the next system that comes in next week looks real significant. that's a nice looking weather system right. it's to -- trajectory, it's really got its focus up in here for the main dynamics. we're going to get the tail end of this front as its slides through but we will get rain. main ár -- maybe a quarter of an inch. the clouds have spread themselves well inland.

partly cloudy most of the day today. the current temperatures are in the low 60s. the highs today were in the mid- 60s. some upper 60s but a much cooler day. the cooling trend continues. overnight lows tonight around the cool to mild side. that's because the cloud cover. i don't think we'll see mid- 30s. i think we'll see upper 30s and low 40s in the coolest spots. in the forecast, for that low pressure center to come in. strongest part of that system, boom right up here around the eureka, del nor area. we have showers in the forecast. here is the computer models rendition of what we could see between wednesday afternoon late and thursday morning early. or actually thursday afternoon but much of the rain will be thursday afternoon early. .5-inch potential in santa rosa. we could get over an inch of rain. and in san francisco .3. it's not a lot. doesn't do much for the water but it does kind of start things off and gets that jet

stream a little further south. so rain in the forecast. your thursday morning commute. looks like it's going to be a little bit wet especially the early morning commute. highs tomorrow, in the mid-60s something like that. low 60s. not a lot of warmth tomorrow late in the day the clouds really increase. after midnight, starts to shower a little bit. here's the five day forecast with your bay area weekend in view. again if the timing is kind of sticking with it. remember last night i said the timing -- the timing of the models keep coming up with the same timing scenario. wednesday night late into thursday morning. early morning commute. by thursday afternoon it's a distant memory. but if you have plans, snow in the mountains. but that system we're tracking for next week. you know, looks very significant. looks like multiple systems. so that would be some great news. we'll keep our fingers crossed for that. in the meantime when i come back i just showed you the computer model suggestion of potential rainfall. i will show you the timing of the actual computer model where the rain is going to be and

where. a navy seal talking publicly for the first time about shooting and killing one of the most wanted men in the world. >> it's osama bin laden, we found him. we're going to get him. >> he also talking about how all of the seals on that mission didn't think they would make it out of there alive. >> now to our julie haener in the newsroom with what we're working on for 6:00. >> coming up regulators said chevron is to blame and the richmond refinery fire never should have happened. the changes they say must be made to prevent a fire from happening again. >> and a family frantically retraces the steps of a 16-year- old girl. she was last seen leaving for school but now she's missing for an entire week. the clues they hope will lead them to janea. these stories and more coming up at 6:00.

- ( helicopter whirring ) - ( roars ) ( siren wails ) ( pop music playing ) ♪ when you're ready ♪ ready, ready, ready ♪ come and get it ♪ get it, get it ♪ when you're ready, come and get it ♪ ♪ na na na na ♪ na na na na na na na ♪ ♪ when you're ready, come and get it ♪

♪ na na na na... female announcer: it's a great big world and it can all be yours. here and only here. ♪ come and get it.

students at san jose are becoming more and raged at a comment that was de derogatory to latinas. they say the university has taken too long. >> i think the school should take more action to who they choose to represent the school, they should have more integrity. >> we have not yet heard back from the school. the former navy seal who says he fired the shot that

killed osama bin laden is now telling his story on camera for the first time. robert o'neil says that at first, he and his team didn't know who they were targeting. >> a few of us were talking about this person or this person. it's osama bin laden, they found him. we're going to go get him. >> it was thought that osama bin laden was hiding in pakistan. o'neil says all of the seals on that team thought they were going on a suicide mission. >> we're going to go and we're not going to come back. we're going to die when the house blows up. we're going to die when he blows up or we're going to be there too long and we're going to get arrested by the pakistanees and that's going to be the end of our short lives.

>> you can watch the man who killed osama bin laden on the fox newschannel tonight and tomorrow at 7:00 p.m. a new report shows errors were made at the new york city clinic where comedian joan rivers suffered fatal complications during a medical procedure. federal officials found at least two mistakes made by the anesthesiologist. the agency gave endoscopy to correct the efficiency before losing medicaid and medicare acredibility. joan river's daughter says she is outraged by the findings. two teenagers killed and the two went to the same school. the call the team's basket team is making. and the bittersweet joy of

helping people who were sick. and on this veteran's day we're getting a very personal view of some men and women who served our country. >> in latin, that reads, first i serve, then i healed, now i serve that cause. >> why they hope baring their tattoos will help people understand where they've been and what they're going through. of shaving stuff. and thankfully, being able to find backups.

lifeand thankfully, of shaving stuff. being able to find backups.

five people shot in one week and all of them at one time or other attended the same high school. a junior from richmond high died. today police have their hands full. john sasaki is live in richmond, john you spoke to one of the friends of one of the victims. >> reporter: richmond was enjoying a time of peace and quiet and then violence erupted. the victims all who have died attended richmond high school at one time or other.

>> this has been the central issue. education gets pushed to the side. everything gets pushed to the side when young people are spilling blood in the streets. >> reporter: the violence started last tuesday night with two shootings that were one minute apart and that the shootings continued into the weekend. >> we have four 15-year-olds shot and wounded. a 16-year-old shot and wounded. a 21-year-old shot and wounded and a 29-year-old shot and killed. our partners in the county had a 16-year-old shot and killed. >> reporter: a memorial was growing on sixth street for that 29-year-old charles jackson who was shot to death on friday night as he drove down the street. >> he was a father, he was a son. he was a partner to this lovely lady nadia. you know, who made this visual. >> reporter: he leaves behind a 2-year-old daughter and friends who are worried about their safe tiff. >> if you're a guy at nighttime don't come out. >> reporter: you laugh about it. but that's a pretty serious thing. >> i laugh at it, because it's

a nervous laugh. >> reporter: rodney fraizer the 16-year-old killed on friday night, played for the richmond high school basketball team. >> rodney was a sweet kid. everybody got along with him. the teachers were friendly with him, the administration. basketball player, great student. >> reporter: chris magnet sweeted this afternoon there will be a vigil for peace -- the magnet tweeted this afternoon there will be a vigil for peace. back to you. >> thank you, john. it could be a month before we learn the cause of death of a young man who was found dead at a fraternity house in berkeley. 20-year-old lumba was found unresponsive. berkeley police say an autopsy was performed yesterday. results from a toxicology test will take at least four weeks to process. lumba attended uc davis and friends say he was in berkeley celebrating his birthday last

weekend. friends are planning a memorial in walnut creek this weekend. a little boy who fell more than 200 feet down a cliff on the sonoma coast is in serious condition tonight. 4-year-old sebastian johnson is in intensive care with broken bones and other injuries. sebastian was hiking. he was throwing rocks off a cliff when he slipped. noelle walker has the story. >> reporter: the sea breeze, the stunning scenery, they make bodega bay worth the trip. but in this postcard, people have lost their footing. >> he had a lot of severe injuries. >> reporter: last night the 4- year-old was playing with his

family, tossing rocks off the cliff when he slipped. >> that was one of the most technically difficult areas to get rescuers down into. >> reporter: firefighter marco barro found sebastian moaning in pain. it was the most possible scenario a trained firefighter could see. his father barrios shifted from a parent to a rescue firefighters. >> i was talking to him about his favorite super heros, telling him his mom was on top, anything i could do to keep him calm. >> reporter: the rugged beauty of bodega bay is what draws people to this place but that's also what can make it potentially dangerous. >> very cautious, you know. i mean you just have to be holding her hand. >> reporter: today parents are

holding on to their children a little tighter after hearing about the boy's fall. >> gee. that's amazing. you know. he definitely has some angels watching over him. >> reporter: not all angels have wings, some swoop in with a basket and a badge. >> this is a good day. one for the win column. >> reporter: men and women who served in our nation's military were honored today in the south bay. >> thousands lined downtown streets in san jose. the parade paid tribute to all veterans. >> it's just an honor to be a veteran, i was fortunate to be able to get out of the service without any injuries. and i just love it to come down here and see the people celebrating those people that were in service and the ones that are going to go into the

service and the ones that have passed away. >> reporter: after the parade, there was a memorial ceremony at plaza cesar chavez. new clues about robin williams final days. the comedian may have been struggling with a difficult disease linked to parkinsons. we talk to doctors about how it could have affected him. two swimmers spot a hammer head shark. they throw bait in the water then they actually jumped in themselves. a doctor sickened with ebola in new york is cleared of the virus. he talks about what it was like to care for people at the epicenter of the outbreak. >> many of these same patients called my personal cell phone from guinea to wish me well and if there was any way they could contribute to my care.

i'm about to finish school, and i'm about to start my career. i have two young boys, and i want their mommy to be safe and healthy. having health insurance gives you freedom. you can't rely on everything just to go smoothly in life. accidents happen all the time. with covered california, we're able to save a lot of money. i'm able to see a doctor that i love. i'm protected and i'm covered. i'm in. i'm in. i'm in. and i'm making it on my own. over one million people found health insurance through covered california. join them starting november 15th.

tomorrow we could note the results of the mayor of alameda. challenger the rish spencer has a razor thin lead over incumbent. resume count in mail in ballots first thing tomorrow.

the last ebola patient, dr. craig spencer walked out to cheers to announce he is free of ebola. the case caused an uproar when officials found out that spencer had taken a subway and gone bowling. new york and new jersey ordered quarantines for travelers from west africa including returns health care workers. today dr. spencer said it is critical that medical professionals be encouraged to volunteer. >> for over five weeks, i worked in an ebola treatment center in the epicenter of the outbreak. during this time i cried as i held children who were not strong enough to survive the virus but i also experienced immense joy when patients i treated were cured and invited me into their family as a brother upon discharge. according to the united nations nearly 5,000 people have now died from ebola in west africa. the head coach of the washington nationals was chosen

today as major league baseball's national league manager of the year. beating out giant's manager bruce bochy. the baseball writers association of america chooses the winner. bochy came in third place. clint hurdle of the pirates came in second. williams started his career with the giants in the late 1980s. two men are now talking about swimming with a hammer head shark at the coast of southern california. they were with a group that were spear fishing near ana capa island when they spotted an 8-foot long hammer head. that's when two of the men decided to put bait in the water to actually draw that shark closer. and then they jumped in the water. >> only when we hopped in the water was it really evident that he was really fired up and he came straight in you know to the point that we were pulling our fins in and keeping our limbs close to our body. within i don't know 45 seconds of jumping in the water with him it went from him scoping us out to being right on top of

us. >> a shark expert says hammer head shark attacks and sightings are rare but he says there have been more hammer head sightings in the area because of the warmer water temperatures due to el nino. new details tonight on the death of a beloved comedian. the other often under diagnosed disease robin williams may have been suffering from. we talk to a medical expert about how it may have affected his final days. plus more than ink. using tattoos to help veterans talk about their experience in wartime. and connect back to the people they affected. in the weather center i'm tracking rain showers and then more rain behind that. so winter is starting to show up around here. i'll have the specifics right after the break. ♪ ♪

[ male announcer ] follow your joy to a celebration like no other. start your new orleans holiday at followyournola.com. [ male announcer ] follow your joy to a celebration like no other. meningococcal meningitis, a rare but serious disease. health officials recommend vaccination. go to voicesofmeningitis.org.

there's new information tonight about the death of actor-comedian robin williams. tmz is now reporting that he had a rare condition that causes hallucinations and may have contributed to his suicide. rob roth talked to a noted neurologist about this little known disease called louie body dementia. >> reporter: more than 3.3 million people of the united states suffer from louiebody dementia. one of them was robin williams. >> some of these could easily be involved in depression. >> reporter: louibody dementia

is similar to alzheimer and parkinsons but thought processes are affected before movement. >> having them early in louiebody decide makes it perhaps a nastier disorder. >> reporter: tmz also reports williams suffered from hallucinations that's not uncommon with some patients suffering from louibody dementia. >> they're seeing people that are not there. that would be one of the main things. animals in the room. people that have passed away. >> reporter: the disease which often accompanies parkinsons is triggered by a vitamin in the brain. the disease caused the life of casey kasum earlier this year. treatment is not highly effective. >> the disease is very hard to

treat. we can do things for them. we can do things for the depression. but for the cognitive disorder not dramatic. >> reporter: researchers have studied louiebody dimension -- dementia but so far no -- the oakland raiders came out today to help some four legged friends find new homes. a group of raiders players including nick roach are all teaming with the east bay spca and animal planet. they met with potential pet owners and talked about the responsibility of being pet owners. >> it can be a bit of

responsibility because you know they want as much attention, they want the love. but once you have them it's a great thing. >> pets are a very loving animal. you can help find them a home. give love back to them it's just a great feeling. >> animal plant raises adoption fees for pets that found homes today. >> there are so many that need new homes. and let's talk weather are our chief meteorologist bill martin. >> the weather is starting to switch around. you noticed it today. it didn't rain today but a lot of folks are gosh it's going to rain any second. the clouds are moving in we're getting back into the more wintertime feel. it's been a long, about a three year summer basically. we've had lack of rain, the slowest three years i can remember. and we hopefully get one this time. mostly low cloud. fog, it's stratus but up above

a couple of thousand feet. so it's pushing well inland. affecting all the inland bay temperatures. the computer model for tomorrow morning. green, that's what 60s, 70s. mid-60s. tomorrow's forecast then, nice day. by tomorrow night watch what shows up, yay. right that's good. the model is interesting. it picked up on this early and it's kept the model relatively the same. wednesday night, tomorrow night at 1:00 we start to see some showers. about 11:00 looks like more showers. this isn't a lot of rain. appears like rain. now 3:00 a.m. you're probably up to .25 of an inch in san francisco. maybe a half inch in santa rosa. early morning commute a little wet. by 7:00 a.m. the early morning commute things are starting to dry out a little bit. i feel pretty good about the model run, they've been

consistent. things are starting to drift south. that's always a good indication for you know the potential for more rainfall. because i'm thinking, it's sad because instead of saying it's great to get rain but i'm always looking further out because we need them. we need the rain. thursday morning you get a clearing next weekend. a little warmer, but then we go back into a wet pattern. one of the things i worry about, it won't be enough water. agriculture stuff will cost more. you know the big problem you're going to lose all those jobs, a lot of jobs in the central valley. a lot of people, drives the committee, a lot of businesses. >> thanks bill. veterans can find the transition back to the real world jarring and sudden. tonight how some veterans are using tattoos to reconnect to their world and give people at

home a sense of what they've gone through. >> back now to julie haener in the newsroom with more of what we're working on for 6:00. >> she was last seen going to school, but now her parents are piecing together clues in hopes of finding their missing daughter. also ahead, we go into kaiser's command center as administrators handle strikes. these stories and more coming up new at 6:00.

- ( helicopter whirring ) - ( roars ) ( siren wails ) ( pop music playing ) ♪ when you're ready ♪ ready, ready, ready ♪ come and get it ♪ get it, get it ♪ when you're ready, come and get it ♪ ♪ na na na na ♪ na na na na na na na ♪ ♪ when you're ready, come and get it ♪ ♪ na na na na... female announcer: it's a great big world and it can all be yours.

here and only here. ♪ come and get it. you'll connect withnte, your doctor any time, anywhere. another way care and coverage together makes life easier. ♪ become a member of kaiser permanente. because together, we thrive. ♪ hey! welcome home! woah, this kitchen looks beautiful. hey mom! it's bigger! it's great, right? give him the tour. let me show you! quartz countertop, soft-close drawers, farm sink, under cabinet lighting, look at this spice rack. um... where's my room? right there where it's always been! we had to take just a little bit for the kitchen.

just slide right in! ranked highest in customer satisfaction. ikea kitchens. we're learning more about the bird problem that could hold up the demolition of the old eastern span of the bay bridge. the clock is ticking to move out these birds. caltrans has tried to scare them away with decoys and loud noises. caltrans has even installed bird condors to try to lure them away. that's about $40,000 per bird. still, caltrans says it is worth it. >> if we don't do this, our penalties could far exceed the cost. so we're in a balancing act. >> reporter: the bird are not endangered but they are protected. the birds will start laying eggs in december, once that happens demolition has to stop so crews are hoping to get the

birds to move on before then. the delivery of turkeys to san francisco's glide memorial church today helped get the annual food drive under way. as it's done in the past, aaa donated thousands of turkeys to glide. they all arrived in a large flat bed truck about 11:00 this morning. the reverend cecil williams was there to collect the generous donation. he says that glide will be feeding 5,000 people on thanksgiving and he doesn't want anyone going hungry. >> those who looked up on and shoned and many times found homeless and many times find no ways to respond, we will meet that need because we will feed them. >> the reverend says glide will need 1,500 turkeys, 500 hams and all the trimmings for a complete thanksgiving day meal. he says the says -- the church will also need the help of about 5050 -- 500 volunteers

to serve up the meals. you may just see tattoos, but the tattoos are markings for a conversation that may not happen other wise. now a look at a new exhibit that puts veteran's body art front and center in hopes of starting conversations that go way beyond thank you for your service. >> it says at the top. live and love now. >> reporter: jason diche is the cocreator of war ink. an exhibition of the memorial tattoos of 24 veterans. he is also one of the subjects. >> in latin that reads, first i served, then i healed, now i serve that cause. >> reporter: diche says these tattoos are meant to honor the veterans. >> it's a very sudden change. you go from being a war fighter to you're not quite sure.

>> reporter: michael ergo served in the battle of felujia. for years the anniversary of the battle in november of 2004 haunted him. he got tattoos to commemorate his fight. ergo calls his daughter adeline's november birth life saving. >> looking outside of the stereo types of war veterans of people who are broken and need pity. people who are heros or people who are perpetrators. it's a chance for one human to tell another human a story about their experience. >> reporter: other veterans such as tracy cooper harris echoed the hope of using tattoos or war ink to open up a real conversation. >> this isn't asking for you know, funding or oh you know let's help the veterans, let's throw money at them. no, listen to us.

we are an untapped resource and untapped assess out here in the community. >> reporter: she says her tattoos remind her she is human. >> basically even when i think i'm messing up, royally, taking ate a learning experience and move on because that experience is what's going to help me be better. >> reporter: they hope they will have others see her as a normal human being who had some pretty horrific experiences. we have war ink under web links on the bottom right hand side of ktvu.com. now at 6:00, regulators say this fire at the richmond refinery was completely preventable. the new safety steps they want put into place so it never happens again. >> i'm not ray rice, you know i'm not these other guys. i'm just not. 49er lineman ray mcdonald

speaking publicly. >> she was on her way to school last week and hasn 't been seen since. the search for this missing 16- year-old girl. a preventable accident, that's what federal regulators are now saying about the richmond refinery fire that made thousands of people sick in the east bay. and now they want changes made to safety standards for all oil refineries. good evening everyone i'm frank somerville. >> and i'm julie haener. the new report of the chevron richmond refinery does not mince words. it's clear on what they have to do to make people safe. tom vacar has the story. >> reporter: while improvements have been made at chevron and other refineries since that fire. the report says we're far from what the state says were among

the nation's safest refineries. u.s. chemical safety board investigation was prompted by the chevron refinery explosion and fire of two years ago that sent 15,000 neighbors to hospitals. it says california's way of generating refineries in general and other states is inadequate and in need of major enhancements. >> the report documents 125 spills, fires and explosions at a fire refinery in a single year. the year that chevron also blew up. >> reporter: asked chevron specifically, the board says chevron repeatedly failed over a 10 year period to update piping in its crude oil processing unit. >> ancient aging infrastructure being increasingly corroded by more extreme cheaper dirtier oil that got ignored in a, in what ultimately the root cause