including lawyers and experts if needed and reimbursement of stolen funds and personal expenses up to the limits of your plan. - they know everything that there's no way i could know. i don't have to think about how do i finish this. i turn it over to lifelock and they'll help me. - [tom] when thieves steal your identity it can cost you time, money, and peace of mind. be prepared, so you don't have to face identity theft alone. start your lifelock membership right now for as little as 9.99 a month. lifelock members get, identity threat detection and alerts, a dedicated us-based restoration agent assigned to your case, lifelock's million dollar protection package, including lawyers and experts if needed, and reimbursement of stolen funds and personal expenses up to the limits of your plan. - we have an alarm system on our house. we didn't wait for our house to be robbed before we put it in. with lifelock i wanted to have somebody on my side who is helping us be proactive and protect our identity. - [narrator] and listen to this, when you calúl today, you'll get 60 days risk-free and for a very limited time when you use promo code get15

you will lock in a savings of 15% for as long as you are a lifelock member, but you must use promo code get15. and for extra security at home we will also send you this document shredder for all your unwanted, sensitive documents. a $29 value, it's free with your annual membership. your identity matters, so don't wait. call right now. start your membership today. enroll in minutes. - i feel like not having lifelock is kind of like not wearing a seatbelt in a car. why would you do it? - [narrator] lifelock. (upbeat music) or visit lifelockforme.com with memberships as low as 9.99, there's a plan for everyone. join right now and get 60 days risk-free and when you use promo code get15 you can save 15% for as long as you are a lifelock member. but you must use promo code get15. this offer won't last, use promo code get15

to join today and get your free shredder with annual membership. don't wait, this special opportunity is only available for a limited time. start your membership with lifelock today and get the number one most recognized brand in identity theft protection. call right now. what's the difference between facing identity theft alone and having lifelock? meet jamie and elaine, both had their personal information stolen, but jamie did not have lifelock and she struggled with identity theft for two and a half years. - i just thought i would call the bank and rectify the situation and that would be it and it was not. there's so much that you need to handle and take care of that you're not even aware of. i talked to, i can't even tell you how many people at how many different agencies. there was always something else to take care of, another number to call, another avenue to try to exhaust to clear up my credit and it just did not happen. two and a half years that i tried to deal with this on my own and i got nowhere. - [tom] when criminals tried to use elaine's

social security number to open up a cell phone account, lifelock detected it in their network. they sent her an alert, and she spoke to a lifelock agent. - and the lifelock representative said that she wanted to conference me in with the cell phone company so that i could verify that it was in fact not me and they turned down the application. it was a very easy process and that's why i'm glad i was a member of lifelock. - so what exactly does lifelock do to find potential threats to your identity? i spoke to dr. stephen coggeshall, lifelock's chief analytics and science officer to find out how lifelock's proprietary technology works. dr. coggeshall, thanks for being here. - my pleasure. - tell me about lifelock's proprietary technology. - well we do a variety of things and what we do is really cool. lifelock's exclusive technology monitors hundreds of millions of transactions every second watching for applications for credit cards, retail credit, cell phones, and even loans and mortgages. we look for the use of your personal information such as your social security number. so we can confirm that your transactions really are yours.

- and then you alert me as a lifelock customer if you see something out of the ordinary? - that's correct. if a member gets an alert, they have the opportunity to say, oh yeah that's me. but if it's not them, if they're sitting home watching tv and they get one of these alerts, they can press a button and contact lifelock and we start the process of shutting that fraud attempt down. lifelock's primary purpose is to help protect our members from identity fraud. that's the reason we started as a company, that's our purpose in life, that's our reason for existence. - when a member comes to me and after the initial set of paperwork that i collect, i can then take their case off their hands. they can move on with their day to day life and i take the case from there. - we have the knowledge, the specific questions that need to be asked. we have the knowledge of what department we need to speak with. we have the knowledge of what correspondence you need to receive confirming this has been resolved. - so here i am trying to call and prove that i'm the real jennifer and they just don't believe me. - [narrator] when jennifer was alerted that a credit card had been opened in her name she thought it would be simple to shut it down herself.

- i probably talked to six or seven people. each time i'd have to repeat my story. i did not sign up for this credit card. i don't owe you any money. that person says, well i can't help you, but let me transfer you to this person and it's just so aggravating. it's like just send me to the right person. when my lifelock agent got involved she knew exactly who to talk to. when i got the final resolution from lifelock, like it was like a weight had been lifted off my shoulders. honestly i don't know what i would have done without lifelock. - [tom] have you given your private information to an identity thief? jim stickley shows us how you could get tricked into doing just that. - so here's another scam that criminals will do. they'll get an 800 phone number and they'll set it up so that it'll be able to forward to their own cell phone. then they'll call up and they'll leave you a voicemail message and they'll pretend to be from your financial institution. so when you get home and hear this message, immediately you're concerned. so you call the 800 number and they'll say for security purposes, they need to know your social security number. people are used to hearing this all the time. may i verify your social security number? as far as you're concerned, you just took care

of a problem with your account. perfect, give me just one second to pull up your account here. in reality you just gave up your personal information. that's all i needed. yeah, no problem at all. and that's how easy it is to steal someone's social security number. - in 2015 i got a letter from the irs saying they needed to prove my identity. somebody had filed a return in my name. to know that somebody knew enough about me that they could go through with filing a tax return with my name, my social security number, it just felt wrong. well when i called bobby, my lifelock agent and when she started going through the process, the steps, it was like, ah, they know what they're doing. great feeling. - do you shred your documents, have strong passwords, have a good relationship with your bank? do you believe these things will protect you from having your identity stolen? well they're not always enough. lifelock members have identity theft protection in place before a problem occurs.

if identity theft hits them, they have someone on their side to help catch it before a small spark of a problem turns into a forest fire and that can make all the difference. - [narrator] like it or not, your personal information is out there, stored by insurers, employers, schools, and more. it's everywhere, and it could be stolen. it's no wonder one in four people have experienced identity theft. if your identity is stolen, who will work with you to resolve your case? don't face identity thieves alone. there is something you can do help protect yourself. - i signed up for lifelock. we have someone in our corner to help fight that fight. - [tom] join the millions of people who made the smart choice to become members of lifelock, the number one most recognized brand in identity theft protection. a lifelock membership means you have award winning technology working for you, scanning hundreds of millions of transactions each second to detect and alert you to threats. if we detect you information being used, we will send you an alert. if you have a problem, a dedicated us-based

restoration agent will be assigned to your case and take the lead to fix it. - every single time the lifelock agent, if we've had to stay on the phone too long with the other company, the agent will always say, let me take this angela, i'll call you back when i get them back and i just feel like they respected my time and me. while free credit monitoring only alerts you to changes in credit, lifelock detects a wide range of identity threats and helps to resolve problems. - lifelock, they're not just gonna monitor your credit, they're gonna be there to help you afterwards if something happens. - [narrator] if you're a victim of identity theft a us-based restoration agent is assigned to resolved your case and you can feel confident knowing you are covered by lifelock's million dollar protection package including lawyers and experts if needed and reimbursement of stolen funds and personal expenses up to the limits of your plan. - you have this whole team of people on your side and you know that you don't have to go it alone. - [narrator] start your lifelock membership right now for as little as 9.99 a month. lifelock members get, identity threat detection

and alerts, a dedicated us-based restoration agent assigned to your case, lifelock's million dollar protection package including lawyers and experts if needed, and reimbursement of stolen funds and personal expenses up to the limits of your plan. and listen to this, when you call today, you'll get 60 days risk-free and for a very limited time when you use promo code get15 you will lock in a savings of 15% for as long as you are lifelock member, but you must use promo code get15. and for extra security at home, we will also send you this document shredder for all your unwanted sensitive documents, a $29 value, it's free with your annual membership. your identity matters, so don't wait. call right now. start your membership today. enroll in minutes. - i feel like not having lifelock is kind of like not wearing a seatbelt in a car. why would you do it? - [narrator] lifelock. (upbeat music)

or visit lifelockforme.com. with memberships as low as 9.99 there's a plan for everyone. join right now and get 60 days risk-free and when you use promo code get15 you can save 15% for as long as your are a lifelock member but you must use promo code get15. this offer won't last, use promo code get15 to join today and get your free shredder with annual membership. don't wait, this special opportunity is only available for a limited time. start your membership with lifelock today and get the number one most recognized brand in identity theft protection. call right now. - if your identity is stolen it could be by just one culprit, but identity theft can also be organized crime. criminals breaking into servers, breaching the personal information of thousands and even millions of people at a time and your information could be included. (dramatic music) - so what happens when your information's stolen in a breach?

what do criminals do with that information? well unfortunately much of it ends up right here on the dark web. this is a place where criminals can go to put items up for sale with very, very little risk of ever having that information traced back to them. so let me show you an example here. in this particular case, this is somebody who's bundled up 48,000 medical records for sale on this one particular black market website. these records include things like your name, your address, your phone number, your social security number, your date of birth, all of the information that makes you who you are is currently for sale in this one big bundle along with 48,000 other people. when you think about it from a criminal standpoint they're gonna take this information and now they can go out and start committing all types of fraud. so they can do things like open up new charge accounts, get a new loan, they can get a fake id that has your information but their picture, and now they can got to stores and open up lines of credit that are billed back to you. it doesn't matter how good you are at personally protecting your identity, it can still end up

with all of your information out there. if you have lifelock before a problem occurs and they detect your personal information being used, they can help address it before it becomes a major issue. - you know i've always heard of these data breaches at retailers. you always think it doesn't happen to you and it did. my information as well as that of many others have been breached during the christmas shopping season by this major retailer and that's when i said i have to protect my family. i called lifelock. it was so simple and i actually was kicking myself that i didn't do it earlier. sometimes i even like hearing the ding knowing there's an alert. lifelock makes me feel safe knowing someone is concerned about my future and that of my children. - why can't free credit monitoring handle identity theft protection for you? well free credit monitoring just spots changes to your credit. but what good is seeing a problem if you don't fix it? lifelock alerts you to potential problems and helps you to fix them and if you're a victim of identity theft, you need that to make sure a problem doesn't get out of hand.

- it's something that's out of my control. i can't protect my identity all the time with everything that i do. bad people are gonna get your information whether you want them to or not. i have really a teammate in lifelock knowing that they're keeping an eye out for things. things that i couldn't do myself and having them on my side and it really is that, ah, i can just relax and take one worry off my plate. - [narrator] protecting your identity is a smart financial move. personal finance expert, best-selling author and journalist lynnette khalfani-cox helps her clients with their financial portfolios. here's what she had to say about identity theft protection. - you might be doing a lot of things right. you might be saving, planning for the future, investing, all of those things are great, but if you haven't taken time to protect yourself against the very real risk of identity theft then you haven't really secured your family's finances in a way that's smart. this is financial protection that you can't afford not to have.

it's kind of like the people who say to me, i'm too cash strapped and i can't afford to save. i say you can't afford not to save. likewise you can't afford not to protect your credit health and your identity. - a lot of times the members are so grateful because they don't know how they would have resolved it on their own. those cases that do take a long time, the members will tell me, i would have given up a long time ago. - most of us procrastinate more than we should. we know identity theft is a very real problem. we think we'll put a plan in place someday right? now maybe you even thought about joining lifelock and just haven't gotten around to it. why not join right now? put someone on your side to help spot problems before they grow and then to help fix those problems. don't wait, do it right now. - i've been attacked seven times since 2011 and each time lifelock was there to help me. i'm gonna be a lifelock member for life. - the value of lifelock to me, it's priceless. - what is more important than making sure

the only you out there is you? - [narrator] now it's your turn. join the millions of people who made the smart choice to become members of lifelock, the number one most recognized brand in identity theft protection. a lifelock membership means you have award winning technology working for you scanning hundreds of millions of transactions each second to detect and alert you to threats. if we detect you information being used, we will send you an alert. if you have a problem, a dedicated us-based restoration agent will be assigned to your case and take the lead to fix it. - we really help deal with identity theft period. whatever that identity theft might be. whether it is tax fraud, whether it's credit card fraud, loan fraud, medical fraud, and then we go and help our member resolve that. - [narrator] while free credit monitoring only alerts you to changes in credit, lifelock detects a wide range of identity threats and helps to resolve problems. - lifelock, they're not just gonna monitor your credit, they're gonna be there to help you afterwards if something happens. - [narrator] if you're a victim of identity theft, a us-based restoration agent is assigned

to resolve your case and you can feel confident knowing you're covered by lifelock's million dollar protection package including lawyers and experts if needed and reimbursement of stolen funds and personal expenses up to the limits of your plan. - they know everything that there's no way i could know. i don't have to think about how do i fix this? i turn it over to lifelock and they'll help me. - [narrator] when thieves steal your identity it can cost you time, money, and peace of mind. be prepared so you don't have to face identity theft alone. start your lifelock membership right now for as little as 9.99 a month. lifelock members get identity threat detection and alerts, a dedicated us-based restoration agent assigned to your case, lifelock's million dollar protection package including lawyers and experts if needed and reimbursement of stolen funds and personal expenses up to the limits of your plan. - we have an alarm system on our house, we didn't wait for our house to be robbed before we put it in. with lifelock i wanted to have somebody on my side who was helping us be proactive and protect our identity.

- [narrator] and listen to this, when you call today you'll get 60 days risk-free and for a very limited time when you use promo code get15, you will lock in a savings of 15% for as long as you are a lifelock member but you must use promo code get15. and for extra security at home, we will also send you this document shredder for all your unwanted, sensitive documents. a $29 value, it's free with your annual membership. your identity matters, so don't wait. call right now. start your membership today. enroll in minutes. - i feel like not having lifelock is kind of like not wearing a seatbelt in a car. why would you do it? - [narrator] lifelock. (upbeat music) or visit lifelockforme.com with memberships as low as 9.99, there's a plan for everyone. join right now and get 60 days risk-free and when you use promo code get15 you can save 15% for as long as you are a lifelock member.

but you must use promo code get15. this offer won't last. use promo code get15 to join today and get your free shredder with annual membership. don't wait. this special opportunity is only available for a limited time. start your membership with lifelock today and get the number one most recognized brand in identity theft protection. call right now. the preceding was a paid presentation for lifelock.

test. live from the cbs broadcast center in philadelphia. this is cbs3 "eyewitness news" at 11:00. the foundation of injustin levied upon our brothers and sister in dark skin: tonight on "eyewitness news," standing in solidarity, people from coast to coast. out in force tonight and in center city philadelphia, the sentiment to the world is that hate has no place here. and in charlottesville as people mourn and honor the life of a woman killed when a car plowed into counter protesters, police are working on answers trying to figure out why the driver committed such a heinous act. good evening i'm natasha brown, thank you for joining us. while the charlottesville virginia community works to try to heal the wounds, white supremists rally there was a

different tone today. this was the scene as pedestrians at the charlottesville downtown mall applauded officers as they walked down the street. cbs3 news correspond brookville va blanca has more >> songs of peace and words of solidarity filled the site where 32-year-old heather heyer was killed when a car sped into a crowd of counter protesters in charlottesville saturday. >> i doubt she ever thought she was going to come out yesterday and die. that's the least we can do is show that we respect her actions. >> reporter: police say 20-year-old james alex fields junior of ohio was behind the wheel, his mother learned about the incident from a reporter >> running his car into a crowd of people? did it hurt anybody? >> reporter: fields was photographed wearing the unofficial uniform of a white supremists group shortly before the attack. >> i look up and see people

getting thrown in the air. only thing i could do is push my fiance out of the way. >> this memorial has been growing all day sunday, there were also solidarity rallies held across the country. >> we will not let a small group of individuals with their regional, their bigot tree in into our state. >> reporter: the governor led a vigil in richmond. >>reporter: cbs3 "eyewitness news." the unrest in charlottesville has other cities considering exactly what to do with their own confederate monument, in louisville kentucky. a monument was vandalized overnight. john b castle man monument bone doused in orange paint. the 15 foot tall statue was erected in 1913. philadelphia meantime was one of the countiless cities today

holding vigils for the victims in charlottesville. as "eyewitness news" reporter henry tells us, a massive crowd descended on center city to stand up against hate. >> reporter: a few hundred people stayed late into the evening but this entire plaza was packed with people when all of this began. all standing in solidarity with the counter protesters down in virginia. >> it stops now. and i'm unafraid, tell me you're unafraid >> i'm unafraid. >> are you unafraid >> i'm unafraid. >> reporter: about 2000 people gather in the birth place of freedom to stand up to what they believe is an oppressive force rising within our country >> now is the time for courageous self reflection and rad call love >> candles stand in stark contrast to the torches wielded by white supremists this weekend >> philadelphia and pennsylvania and the united states does not accept kkk does not accept

bigots or nazis, >> they say they're standing in solidarity with the counter protesters who clashed with white supremists for day, various hate groups converged on town after leaders voted to take down a statue of confederate general robert e lee. heather heyer part of the counter protests was killed when police say 20-year-old james fields rams his car into group of protesters >> we need to stand together and unite >> separately. two virginia state troopers monitoring events from a helicopter above were killed when their chopper crashed >> we need to come back stronger. >> back in philly, the vigil and rally included mark tingleman who just returned from charlottesville. he went down there with a group called refuse fascism specifically to counter the hate >> after the attack, as i said, we got together with the people that were close to us.

we said we're not going to intimidated. we didn't know someone had died. nonetheless, we were not going to be intimidated. >> reporter: there was a good police presence but nothing got out of hand, nothing like last night when a smaller group when a smaller group like this marched on to the highway. while center city philadelphia saw some of the largest crowds tonight, peace rallies and vigils were held around the area. in ardmore, crowds there prayed togethe together. >> justice one day replace you, may love one day replace you. >> gathered at linwood park, neighbors joined together to remind each other that white or black, whatever your repairs bigot tree and lay tread are not welcome. >> i purposely brought my children to see so they know it's not just people of color fighting the fight. we have people supporting us of

different colors that are not happy with the way things are going. >> poem was read to the crowds gathered at the park, those attendance united states needs an administration that is willing to fully denounce hateful messages. >> in media, stand against hate rally to support charlottesville attracted dozens eager to spread the word of love and trust, the demonstrators stood against the violence in virginia, instead choosing to support each other >> we got to come together and hate in any form is wrong. you know, in any rank, it's just wrong and we need to learn to overcome it. >> those who attended the delaware county event say it's important for all communities to come together to denounce violence and hate from coast to coast. the philadelphia branch of the naacp is speaking out against the actions of the group there in charlottesville virginia, the white supremist group that started the violence,

here's what the chapter president had to say this morning. >> charlottesville is just a specimen of the united states of america right now. and charlottesville shows us, it shows me, shows our organization, that we have a lot of work in front of us and so you can expect the naacp to take a position all over this country. >> the naacp chapter took the opportunity to denounce president trump's proposal for education cuts. the cuts would ultimately impact disadvantaged students to the 10 of $578 million and catch special education funding more than $110 million. lawmakers on both sides of the aisle are calling out president trump for what he did not say in the immediate after math of saturday's violence in charlottesville. earl barnett has that part of the story. >> reporter: president trump is being criticized by fellow republicans for being too vague

in his initial response to the violence in charlottesville virginia on saturday. >> we condemn in the strongest possible terms this egregious display of hatred bigot tree and violence on many sides on many sides. >> reporter: he also refused an opportunity to call out white nationalists >> do you want the is support of these white nationals to say they support, mr. president >> i think the president can be clear when he wants to be. needs to be clear here. >> reporter: south carolina senator lindsey graham called neo nazis domestic terrorist >> i would urge the president to dissuade them of the fact that he's sympathetic to their cause, because their cause is hate, it is unamerican. >> reporter: responding to pressure this morning, a white house spokesman offered a more specific re-buick, saying the president's condemnation of course includes white supremist, kkk, neo nazi and all extremist

groups. but it is clear leaders of right wing i did deiology support the president former grand charlottesville yesterday >> that's what was we vote ford donald trump >> the president denies he has anything to do with the rise in confidence of white nationalists or racial division. cbs news bridgewater, new jersey we will of course, continue to follow the latest developments in charlottesville on air and on line now, remember, also, when we're not on the air, you can get the latest on our website, cbsphilly.com officers are on the scene of a stabbing in camden county that happened earlier this morning. police cordoned off a sidewalk near 45th street and jackson avenue in pennsauken. they say multiple people were stabbed here around 9:00 this morning. two people were taken to the hospital in unknown condition, no word on arrests or what caused this violence.

an officers have cleared the scene of what they say was a large fight today in upper darby, delaware county. police say a man was stabbed in the ear during this altercation. he was taken to the hospital in unknown condition. no word yet on what caused the violence to break out in that community. a 58-year-old man said he fell into a sink hole in strawberry mansion neighborhood. rescue crews confirm that the man was rescued by philadelphia fire crews just after midnight while the hole isn't causing any further problems at this point on the street, this man says that he had reported the sink hole several times >> rallying in margate. >> basically the government has come in and tried to fix a problem that didn't exist and caused the problem. >> residents of this new jersey town say they're fed up with the dune project along the coast, why they want the federal government to halt the