a man knocked unconscious, while witnesses walk by. >> if i'm laying on the ground i expect that first person to call 911 right away. >> but what will they do? a cop getting a mouthful from this great grandma. >> give me the [ muted ] thing. you're going to tase a 72-year-old woman?ll he do? an nfl pyer and his wife are desperately trying to make it to the hospital, detained by an unsympathetic cop. >> you ran a red light. >> my mother is dying, i need to go right now. >> we turned around, he has a gun pointed at me. >> what will they do? people faced with tough decisions. >> that's a woman.

i had to make a decide myself what i'm going to do now. >> in moral dilemmas. >> don't jump! >> with life or death consequences. >> admitting to my girlfriend if he does jump i'm going in, but i don't think i really believed i would actually, it would come down to that. >> scenarios that force you to ask yourself, what would you do? hello, welcome to "caught on camera." i'm contessa brewer. how well do you think you know yourself? in this show we posed the question, what would you do in situations that are confusing, dangerous, and even life-threatening? some present ethical questions. some are questions are judgment and others are uncomfortable, but briefly put yourself in the place of the people in these stories and ask yourself, did they make the right choice?

and what would you decide? [ sirens ] a car with its hazards on runs a red light and pulls into this hospital parking lot, with police in hot pursuit. the driver is nfl running back ryan moats. earlier that week his wife gets an urgent phone call from a nurse telling them to come to the hospital, tamesha's mother, sick with cancer, is very close to death. >> get in there. get in there. let me see your hands. get in there. get -- put your hands on the car. >> my mom is dying. >> officer robert powell gets out of his car, gun drawn as tamesha moats tries to explain. >> my mom is dying. >> do you understand? >> as i turn around he has a gun pointed at me and just a cold look in his eyes, letting me know "i don't care." >> my mom is dying. >> do you understand?

>> i was walking toward a hostile cop with a gun. >> what would do you in this situation? disobey a policeman with his gun drawn or stay and miss the only opportunity you'll have to say good-bye to your dying another for tamesha the decision isn't an easy one. >> get over here. >> along with her great aunt she heads into the hospital. >> i know a lot of people think that what i did was crazy or dangerous, but the truth of the matter is, there is nothing in the world that would have kept me from going up at the time that i did. >> get over here. >> ryan's faced with a decision, too. should he disobey the officer, should he go into the hospital like his wife? officer powell hasn't responded to reason yet, and moats feels he's running out of time. >> you ran a red light. >> my mother is dying! right now! >> that doesn't constitute

running a red light. >> your mother's dying? i waited until no traffic was coming, i got seconds before she's gone now. >> 642, i got another who showed up. let me see your insurance for the car. >> moats provides his insurance to the officer but the situation quickly escalates from there. >> do we have a problem? >> we don't have a problem. my mother-in-law is dying. i can't understand why you can't understand. >> you can settle down and cooperate or i can take to you jail. >> you going to give me a ticket, give me a ticket. >> your attitude says you need one. >> i'm asking to you hurry up, you're standing here talking to me. what are you doing? >> by now, tamesha has made it to her mother's side but worried her husband is in real danger too. >> shut my mouth and listen >> shut my mouth, is that how you talk to me, too? >> if you want to keep this going i'll put new the hand jp cuffs and take you to jail for

running a red light, all right. if you don't settle down, your truck is illegally parked. i'll tow that as well. i can screw you over. i'd rather not do that. your attitude will dictate everything that happens. right now your attitude sucks. i can make your night very difficult. >> i wish you were a great person and not do that. >> by now, more than five minutes have passed, for ryan it all seems surreal. what should he do to get out of this situation? what can he do? can he make it in time to say his good-byes to a woman who has meant the world to him? >> my mom's relationship with ryan was very different than a typical son and mother-in-law relationship. they were very good friends, very close. my mom was like a jokester, so was ryan. >> when jo got diagnosed with cancer her hair started falling out.

when she bought a wig i put her wig on and i thought you see how good it look and i tried to cheer her up. it worked. >> reporter: tamesha and ryan had been holding vigil at her mom's hospital bed for weeks, rarely ever leaving her side. on march 17th, the night of the incident, ginetta seems to be improving a bit. >> the nurses were like y'all have been here all this time, go rest, go take showers. >> they take the advice and go home to shower, eat and go back to the hospital. that plan would be interrupted. the moats make it home but shortly after they get a phone call. >> the nurse said "she's on her last leg, if you want to say your good-byes you should probably come back right now." coming up, would you spend the last moments with your loved one or obey an officer with his gun drawn? >> do you have a problem? >> i put my hands up like, what's going on?

my mother is dying! >> what will ryan moats do? what will this officer do? what would you do? and a man about to jump off a bridge. >> don't jump! >> derek said to me, i'm like you're going swimming today? >> would you risk your own life to save another, when "caught on camera: what would you do" returns.

ryan and tamesha moats have just gotten a call from the hospital, a call nobody ever wants to get. tamesha's mother is dying and if they'd like to say good-bye, now is the time. >> we proceeded to the hospital with our hazard lights on. >> it's late at night, past midnight, when ryan's car gets to the light, right before the hospital. it's red. >> the light didn't change.

we blew the horn and i waved to the traffic, they saw our hazard lights and let me, they like told us to go. we went ahead and went. >> ryan tamesha believe it's fairly obvious what they're doing. the other driver seems to understand, allowing them to proceed toward the hospital. >> i mean, yes, i ran a red light, but at the same time i was really safe about what i was doing. i didn't just run through the red light. i stopped at the red light, got everybody's attention to let them know, hey, i'm about to come through, can i come through first, and everybody waved me on to do so. >> but then as they're pulling into the parking lot, flashing lights. >> get in there. get in there. >> powell says he doesn't remember pointing his gun, only drawing it. the moats say he pointed it, first at tamesha, then at ryan. while tamesha goes in, ryan decides it's best to stay outside, hoping the officer will

understand their situation. >> you ran a red light. >> we went back and forth for a little bit, and then i realized that i was talking to the wall. i mean, he wasn't going to listen. he didn't care. >> did i not stop at the red light? did i not stop? >> and then you drove through the red light. >> i waved the traffic off >> it was still red. shut your mouth and listen >> shut my mouth, is that how you talk to me, too? >> shut your mouth and listen. >> okay. he was just like i can take you to jail, i can tow your car, shut your mouth, all of this different stuff that i was thinking wasn't appropriate for a cop to say to anybody. >> it's decision time for ryan. he knows if he stays, he'll probably miss his opportunity to say good-bye and to be there for his wife. >> well, i was thinking i didn't want anything else bad to happen, so i just tried to stay calm as possible.

>> so ryan decides to stay and hopes if can he manage to keep it cool, he'll get the ticket and make it into the hospital. >> hey, that's the nurse. she said that the mom's dying right now, she wants to get him up there. >> all right. >> the head nurse comes out to see if she is help. but the officer seems to be taking his time, by now, nearly 13 minutes have passed. >> for the third time i against the nurse was a little more urgent. >> and finally, ryan moats is issued his ticket for running a red light. >> remember, aptitude. >> by the time he makes it up to his mother-in-law, it's too late. she's already gone. >> i was angry that he wasn't understanding. the nurse came out and told him what was going on and another police officer came and tried to talk to him, a security guard from the hospital came out and talked to him. i was think being her. i don't know if anybody's ever seen a loved one pass like that, that's a hard thing, to see them

actually pass. that's hard, and to deal with that by yourself is even tougher. >> it was definitely the hardest thing that i've ever had to do in my life, and just to go in, you know, and see her like that. >> the videos released to the media and the dallas police department immediately issues an apology. >> in the course and scope of everything we deal with in a year, this is more embarrassing and troublesome because it just seems to be so unreasonable based on the circumstances. >> officer robert powell issues an apology to the moats and resigns. the moats accept his apology. >> i guess everybody deserves a second chance as far as proving what their true character is, so hopefully after this, he will change his ways. >> and the moats think change shouldn't end with robert powell. though ryan didn't try to use his status as an nfl player

during the incident they hope to shine a spotlight. they meet with the dallas police department to discuss better screening of officers and procedures for their situation. >> the fact that he was an athlete makes people pay attention and so if we have a voice to maybe help a situation, maybe bring about some changes to where someone else wouldn't have to go through what we went through, it would make it worth it. >> ginetta collinsworth was a teacher, mother and advocate for cancer research. they set up a foundation called jo knows children n her honor. coming up, a man is knocked unconscious in front of a supermarket, and nobody seems to be doing anything. >> many of the people that walked by wanted to do something but felt like they couldn't, you know. >> but why, and will someone help, before it's too late?

also. >> get over there. >> i'm getting back in my car. >> a face-off between a cop and a great grandma. >> you're going to be tased, stop. >> i'm getting back in my car. >> nom. >> does this officer do the right thing? when "caught on camera: what would do you" continues. first a gentle balm. then the removal cream. effective together with less irritation and as gentle as a feather. new olay hair removal duo.

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a vicious blow knocks this homeless man to the ground. he scrambling to his feet, but then minutes later, he's pushed down again. and this time, he doesn't get up. it's 5:20 p.m. the beatdown occurs outside the pan am market, an international supermarket in washington, d.c. several people witness the knockout punch, watch as dozens of passers-by sidestep the unconscious man, jose sanchez. if you saw this altercation, what would you do? would you call 911 or maybe even try to help him? what if you just pass a man like

him, lying on the street. would you bother to find out if he's okay? >> it almost becomes sickening to see that nobody actually does anything. >> mark fisher is a reporter for "the washington post," who writes a column on the story called "166 chances to do the right thing." >> i think they ought to consider the fact a person on the sidewalk is a person on the sidewalk. there is no excuse for the fact that so many passers-by, in fact 166 of them chose to walk by. >> hector gomez grew up in the neighborhood and runs an organization dedicated to supporting business in the area. he says as disturbing as it is, he can understand why so many people just walked by. >> there are many homeless people and intoxicated vagrants in this neighborhood and throughout washington, d.c., that are laying on the ground and you don't know if they're there just sleeping or if they're there drunk, passed out. so you do become desensitized to it. >> desensitized is right. watch as five minutes pass, ten

minutes, a man even loads his groceries into his mini van over the motionless victim. now it's 15 minutes since sanchez hit the ground and still people just walking by. finally after 19 minutes an employee in the pan am market dials 911. paramedics arrive two minutes later. by this time, 166 people either witnessed the beating or walked by the motionless body without doing a thing. the incident reminds writer mark fisher of a case from years passed. >> you know i grew up in new york is it where there was the infamous case of kitty genovese. >> in 1964 a 28-year-old woman is stabbed outside her queen's home, then later raped and stabbed again. nearly 40 people either see or hear the crime from their homes, but no one responds to her calls for help. >> that led to a lot of studies looking at what's called the bystander effect which is when

people see someone in trouble, we are far less likely to reach out and help if we see that other people are around, because we assume that means hey, the other guy has it handled, when, in fact, if everybody thinks that way, nobody helps. >> unfortunately, more than four decades after the genevese murder jose sanchez suffers the same awful fate. the ambulance rushes him to the hospital but it's too late. sanchez dies of a traumatic brain injury three days later. >> is it possible that the immediate medical care will make a difference? we'll never know for sure but it does seem like there is a possibility. >> hector gomez thinks the makeup of the population in this neighborhood may have contributed to the lack of response for either those who witnessed the knockout for those who walked by. >> many of the people that walked by this person maybe wanted to do something but felt like they couldn't. you know, you might say to yourself, what if i don't have

papers, and i'm here illegally and i'm scared, i won't call. >> gomez understands why so many people may not have called 911, it doesn't mean he thinks it's excusable. in fact, he decides to use the incident as a teaching lesson. >> i thought to myself, why is it that so many people walked by and are not calling? if i'm laying on the ground, i expect that first person to see me, to call 911 right away, so i thought, well, let's make a call 911 campaign. >> reporter: >> immediately following the incident hector gets together with the police, has flyers translated into several languages and distributes hem in his neighborhood >> excuses are not valid. you know, i don't think they're valid but i do think it's important to improve that situation. coming up. >> don't jump! >> a man jumps off a bridge.

with no rescuers in the water, what will they do, and a bank robber, would you try stop this thief? a twist the teller never sees coming. when "caught on camera: what would you do" continues.

welcome back to "caught on camera." i'm contessa brewer.

would you risk your life to save a stranger who seemingly wants to die? it's a question few people ever have to contemplate. in our next story strangers spending a relaxing day in the park are suddenly faced with that very situation and they'll have to make a decision in an instant. a man perched at the edge of a bridge contemplates, life or death. >> if he falls, man, he's dead. >> as minutes tick by the question soon becomes one for witnesses on the ground, what should they do? >> we were skating across the bridge here. >> tara johnson is rollerblading in fairmont park with her boyfriend, gary couples on may, 2006. >> i glanced over my left shoulder and noticed there was a gentleman sitting on the bridge. >> the next thing tara and garrett know, police cars and fire trucks swarm all around them. they're forced off the bridge to

a nearby riverbank. >> i remember commenting to my girlfriend, "if he does jump i'm going in," but i don't think i really believed that i would actually, it would come down to that. >> if it does come that-to-that garrett couples is qualified, he's a medical student trained in life-saving cpr and for eight straight summers he's been an ocean lifeguard with a perfect rescue record. >> i've been in the water at least 100 times. >> by now, more than 50 policemen and firefighters are on the scene and couples assumes that with so many rescuers around, they won't need his help. and up on the bridge, negotiators make contact with the man on the ledge, as a crowd of onlookers gathers below. >> i see the big rescue truck there. i see police all along the bridge. >> howard gillam works for a local cable station and just happens to be driving by when he notices some commotion. >> so i'm like hey i got the cam are rah in my car. let's get out and videotape it.

>> gillam estimates by the time he starts taking the dramatic video, the man, matthew beaufort has already been on the bridge ten minutes, maybe more. >> he's here about to let go. >> beaufort lets go with one hand, leaning out over the water >> don't jump! >> police and firefighters are lining the bridge, but strangely, there's no rescue boat in the water. but so far, nearly 20 minutes have passed, and no rescue boat has been able to make it there yet. >> whoa. >> the situation appears to be getting worse. >> oh, come on, buddy, don't jump. >> if beaufort does jump he might survive the 50-foot fall but no one knows if he can swim. >> garrett said to me, "the guy's going to knock himself out and he's going to fall." a minute later he said "i might be going swimming today." >> then, nearly 25 minutes into the ordeal, matthew beaufort

jumps. >> there he goes. >> oh! come on, y'all, what y'all going to do? okay, he can swim. >> after he jumped into the river he started treading water for awhile. swim! and at this time i'm thinking okay, where is the rescue unit at? >> no matter what beaufort was thinking when he jumped, now in the water, he seems to be fighting for his life, and looks like a man who needs help. >> dude ain't doing too good. >> authorities on the bridge toss down a lifeline but it doesn't come close. you can see it off to the right. >> 100 folks out there. >> by this time beaufort has been struggling for almost two minutes in the middle of a 500-foot wide river. >> none of them jumping out there. >> come on, man, what is that? >> matthew beaufort is losing strength. for the first time his head slips under the water. there seems to be no official

rescue response. what would you do? what would the bystanders do? should they risk their lives for someone who might not want to be saved? >> and then all of the sudden he went under and i turned around to look and garrett was gone. >> there's somebody out there coming. >> dude in full form. >> garrett couples, the life guard with the perfect record is in the water swimming from the opposite shore. beaufort's head pops back up, but it's clear, there isn't much time. >> at that point i just freestyling as fast as i could. >> he got a long way to go. >> couples knows that when a victim goes under he has only a small window, about four minutes to save someone from drowning. >> he goes under one more time that's it. >> 50 yards left to swim and matthew beaufort goes under again. >> hey, man, come on, about half an hour >> more than that. >> but garrett couples is closing in. >> i mean, my record's perfect,

and i wasn't giving up. >> 900 cops here and -- >> on the shore, all hope seems lost. >> that's it. >> but under the water, near the muddy bottom, couples is still searching. >> i dove to the bottom, about eight feet, at which point i saw something that appeared white, a flash, and i didn't know what it was, i took another maybe half a stroke and i opened my eyes again, and at that point mr. beaufort and i were face to face. >> miraculously, garrett couples brings the drowning man back to the surface, with adrenalin pumping, he's lost track of time, but knows. the four-minute mark that might mean the difference between life and death is fast approaching. >> i heard mr. beaufort make a sound as though he was attempting to breathe. >> breathe, buddy, come on! >> garrett calls out for a life buoy to brace beaufort as he brings him to shore. >> i need a brace!

>> but authorities don't seem to understand. >> i gave him a second look, and i noticed that now his lips were getting blue. and i knew at that point you have to make a decision. >> this is a very difficult decision for couples to make. to prevent the spread of aids and other diseases, modern rescue crews carry plastic equipment so they can give emergency breathing without direct mouth-to-mouth contact, part of what's called universal precautions. >> i knew that it was probably going to be a couple minutes before i could get him to shore. i didn't think he had a chance unless i ventilated him. >> he's trying to bail him out. >> that boy is good. >> now finally, help is on the way. but it's not a policeman or fireman. like garrett, it's just another person who was out in the park that day. >> when he went underwater, the clock's ticking instantly. and that's why i went in the water >> steven lloyd is a 46-year-old registered nurse but

unlike garrett couples, he's not a life guard. in fact, steven lloyd says he hasn't been swimming in ten years. >> he look like he's trying to do something. >> i asked him, do you have any training? >> i'm like, gulped down water and i said "i'm exhausted." >> i said, okay, well, you know, grab him under his arm and we're going to tow him to shore. >> it's been more than four minutes now since matthew beaufort went under when garrett couples reaches the shore but if he expects help to be waiting, he's in for another surprise. >> they already got one truck. >> come on. come on, get him over. >> i expected them to have everything possible to save this gentleman set up and ready to go. at the very minimum, the bag mask they use to ventilate somebody and oxygen i mean that alone does worlds of good. >> down there! just get down there!

>> y'all should have been down there. >> out of the way, all right? >> as the videotape shows, only now are authorities pushing spectators back, scrambling over the railing down to the river. >> i gave him two breaths before i handed them over and they they pulled him onshore, giving chest compressions. i remember steven lloyd shouting at them. >> i said ventilate him, ventilate him. >> they said i can't, universal precautions. >> now more time ticks away. you can see a rescuer carrying a plastic bag with the all-important breathing gear, only now on the way down to the river. >> the man needed to be ventilated. i really thought this guy could have been saved. i really did. we really tried. >> by the time philadelphia rescue crews get him up from the riverbank into a local hospital, it's too late.

matthew beaufort is dead. no one will ever know for sure whether he could have been saved. garrett couples says he doesn't blame the crowd or the police for not jumping in, if they weren't properly trained but he says it's hard to believe, with so many authorities on the scene, that none of them knew how to make a water rescue. >> i mean, it's, it doesn't make sense to me that you have fire rescue within two blocks, marine rescue within two miles, and none of them are trained in water rescue. to me, that is, i mean, that's unspeakable. >> after the incident, the victim's family files a complaint, and the philadelphia police department conducts an internal investigation. the internal investigation concludes that their officers provided adequate service. as soon as police are notified

of beaufort's position they dispatch a negotiator and within minutes also call their marine unit, but the marine unit, though based nearby, had been dispatched to another river earlier that day, and is miles away, pulling up abandoned cars, when they get the call. they immediately head for the bridge, but as we now know, don't make it in time. as for the criticism that the officers present should have done more? in a letter to a local newspaper, the then philadelphia police commissioner writes "it's unfair to criticize officers for not making unreasonably dangerous efforts to rescue someone who made it clear he did not wish to be rescued, and who could very easily have caused the death of the officers." [ cheers and applause ] >> when garrett couples climbs up from the shore, the crowd gives him and steven lloyd a round of applause for the choices they made that day. but while the onlookers are impressed by what garrett

couples did do, he can only think about the fact that a man lost his life and wonders what else could have been done. >> i think came down to lack of training, no protocol, and no plan of action. i don't think i'll ever truly accept the fact that i did everything i could, because i'm always going to look back on it and say was there something different that i could have done? coming up. a routine traffic stop. escalates fast. >> you're going to tase a 72-year-old woman? >> a shocking incident. >> get on the ground. >> and a convenience store owner has a surprise in store for this would-be robber. >> i think and i drop down. >> what will the thief do? when "caught on camera: what would do you" continues.

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a 72-year-old woman, great grandmother, kathryn winkfein, is pulled over for speeding just west of austin, texas. >> 72-year-old woman. >> what appears to be a routine traffic stop is about to get disorderly. >> get out of here now. >> fife it to me and i'll sign it. oh, oh, you're going to shove me? >> deputy chris bieze warns the 4'11" woman. >> if you don't step back you'll be tased. >> kathryn winkfein may be feisty but does the officer overreact? >> i'm getting back in my car. >> you're going to be tased.

>> what would you do if you are the officer? would you continue trying to talk the grandma down or would you follow through on your threat? here's what this officer does. >> i'm getting back in my car. >> nom. tasered, get on the ground. get on the ground. >> oh! >> the tasing goes viral with a tantalizing headline. >> let's move to a traffic stop in texas that ended with the tasing, the tasing of a 72-year-old woman, a great grandmother. >> and without the full story it seems this video will be damaging to the officer. his own dashboard cam catches him yelling at and shoving and elderly woman half his size. but watch the video again. this time listening to more of the conversation. it may change your opinion of the officer's decision. >> around the curve, coming up and you're accelerating. >> first he tries to get her to

sign her ticket a agreeing she'd show up for court. >> come on, take know jail. 72-year-old woma >> and when he asks her to step out of the car, bieze says she puts both of them in an unsafe position. >> give me the [ muted ] thing and i'll sign it. >> get over there now. >> give it to me now. oh, you're going to shove me? >> the police department is defending his actions saying what he's actually doing is trying to get himself and kathryn winkfein is way from a notoriously dangerous stretch of highway. >> she chose to disregard not only her personal safety but disregard the safety of deputy bieze. >> step back or you're going to be tased. >> go ahead, tase me. >> step back.

>> the deputy warns her again, then she issues a challenge. >> step back or you're going to be tased. >> tase me, i dare you. >> officer bieze doesn't take her up on her dare yet. she keeps moving forward. >> get back over there. >> i'm getting back in my car. >> you're going to be tased. >> i'm getting back in my car. >> nom. >> the lady was told nine times to step back and comply with the officer's requests, step back, ma'am. step back, ma'am. if you don't step back, ma'am, i'm going to taser you >> so finally the officer makes good on his promise. get on the ground. get on the ground! >> oh! >> put your hands behind your back. put your hands behind your back or you're going to be tased again. >> the video sparks a national debate on morning news shows. >> okay, let me ask you, did the deputy do what was right or did he go over the line? >> hands behind your back or you're going to be tased again. >> i would say he went over the line. >> really? i don't think i agree with that.

>> he shoved a 27-year-old woman. >> i think he pushed her because they're in traffic. get her off of the road. >> couldn't he grab her and move her. >> she kept saying "don't touch me you're going to shove a 72-year-old woman." i think at some point -- >> oh! >> put your hands behind your back. >> should deputy bieze have found another way to get control. >> he attempted to put handcuffs on her advising her she was under arrest and she broke away from him, that's physical noncompliance. if he would have forced her down to the ground against totally against her will, he could have broke something. he mitigated this event safely, effectively, and efficiently. >> medical personnel check out winkfein at the scene and she's not hurt from the tasing but she is charged with resisting arrest, a charge she's fighting. and she sends a letter to the travis county commissioner's office, demanding $165,000 for pain and suffering, medical expenses and humiliation.

the commissioner's office settles with winkfein for $40,000. the constable's office maintains. the officer did nothing wrong and calls the payout a miscarriage of justice, insist it is sets a bad precedent. the county judge says defending a lawsuit would have cost more than $40,000. winkfein tells us she's satisfied and just wants to put the whole thing behind her. sometimes decisions are made on gut instinct. there's no time evaluate the consequences. at a bank in seattle, washington, another man makes a quick decision. will he regret it? >> put the bag on the counter, he said "this is a ransom, fill the bag of money." >> jim nicholson is the teller in this video. when the robber demands the money, caught on the bank security cameras, jim's instincts kick in. >> i grabbed the bag from the counter, threw it on the ground, i said "where is it" referring to if he had a weapon. >> it's a bold move by the teller. the robber hesitates.

he doesn't show a weapon. what would you do in this situation? would you give the robber what he wants or call his bluff? would you attempt an aggressive move? the teller makes his decision. >> i lunged towards him. he backed off and then at that point, i ran around the counter and chased him. >> nicholson chases. the robber down the street, tackling him and pinning him down until police arrive soon after. some see jim nicholson as a hero, but his bosses at the bank don't agree. two days after the robbery attempt, he's fired. some customers are outraged. >> i just can't believe that he would get fired for doing something that i feel was right. >> bank policy says tellers are supposed to comply with the robber, give him what he wants. basically the goal should be to get the robber out of the bank. key bank has had to say, "our policies and procedures are in the best interests of public

safety and are consistent with industry standards. money, which is insured, can be replaced. lives cannot." the fbi, which advises banks on the best and safest approach, agrees. >> in no way do we suggest physical confrontation with a robber. just too many things can if wrong. >> but nicholson who says believe it or not he's confronted robbers in other retail jobs in the past thinks letting this guy get away with it isn't the answer. >> i have to apprehend him so he cannot do this again, not try to rob another bank, not come to our branch and try to rob us again. >> the robber won't be visiting this branch or any bank soon. he pleads guilty to the bank robbery and is sentenced to three years behind bars, followed by three years of parole. and that's enough reward for nicholson. he says despite being fired, if he had it to do all over again, he would.

coming up, a convenience store owner makes a startling decision. >> he said, please, don't shoot me. >> when "caught on camera: what would you do" continues.

convenience stores are notorious targets for thieves. >> it's a dangerous job, but, you know, i'm here a long time. i'm here in this community and here the last 15 years. >> mohammed sahail owns the shirley express convenience store on new york's long island. he says he maintains a loyal following of customers and has managed to dodge a big bullet in his line of work, getting robbed, until now. it's just past midnight, and mohammed is finishing up some paperwork before locking up for the night. >> my head is just like on my paperwork, and the guy comes

quick and says, give me the money, give me the money. >> the robber tosses the phone violently and waves a baseball bat, threatening mohammed. >> he said "hurry up, give me the money." i said "hold up, let me give you the money." >> one wrong move could have deadly consequences. convenience store murders are near the top of the list of new york slayings every year, and now the phone is across the room, so he can't call the cops. but the clerk has been hiding something from the robber with a menacing bat. he's got a weapon of his own, a big gun under the counter. what would you do in this situation? would you fight back, break out the gun, or just give the man threatening you with the weapon what he wants? >> that's a moment. i had to decide. only two people over here. i can't call somebody to ask what i'm going to do now. >> mohammed makes some choices this robber never sees coming.

>> i said, hold up, let me give you the money. i take the gun, and i tell him, drop the bat, get down. and he seen my gun, that's a surprise for him, just like a shock. >> almost instantly the thief drops to his knees and begs for mercy. >> he said, "please, don't shoot me, don't call the police, please, i'm sorry, i'm sorry. i have no money. i have no food. my family is hungry. my baby, little baby have no milk. >> the thief's words weigh heavily on mohammed so in an extremely odd twist the shop owner makes an unexpected decision. >> i feel bad. i'm going to help him. i tell him listen, promise me you never rob anybody again. >> with the promise, mohammed decides he's going to give money to the man who wanted to take it from him only minutes earlier. >> i come back around the counter, open the cash register, take $40. and i tell him, take this money,

go take care of your family, and never rob anybody again. >> mohammed's compassion seems to hit the thief hard. the now kneeling robber tells mohammed he wants to change his life in a big way. >> he tell me, i want to be a muslim just like you. i said are you sure you want to be a muslim just like me? i say, okay, put your right hand up. he put his right hand up, i tell on my words i say [ speaking in foreign language ] he does the same thing. and then after this prayer, i shake his hand. i say, congratulations. you are a muslim. you are a muslim brother. >> mohammed knows the $40 he gave the guy will only get him so far, so he decides to do even more. >> i tell him, i say take the bread. let me grab the milk for your family. i go in the back, i grab a milk, then i come back, he's gone. he's left.

>> mohammed says he wasn't going to call the police, but because the robber chooses to run away, instead of taking his mask off and facing mohammed like a man, he decides this thief's conversion may not have been completed. and now he's alone in the store, left to think about the decisions he just made. first, his decision to overtake the man attacking him. >> if the person had a gun, knife, this kind of stuff, then i'm going to say okay, brother, what do you need? you want my cash register? you can have it. when i see a baseball bat, i'm thinking to myself, i can handle that. >> then the decision to help the very man trying to rob him. >> some people say why don't you shoot him? i said, please, i can't do these things. when i'm a little baby, my mom tell me, son, when somebody comes to you, help him. >> that's exactly what mohammed does, and when the cops ask the good samaritan if he wants to press charges, he declines,

figuring the robber probably learned his lesson. and mohammed says he learned a few lessons too. >> you know, this happened to me a and changed my life. shirley is my hometown. mostly people -- i cannot believe it. mostly people in california are sending me checks, and in the future, i'm going to make a charity. i'm going to help others. it's changed my whole life. >> unfortunately less than a year after the incident, mohammed falls victim to a bad economy, and is forced to close the store he ran in shirley for 15 years. but true to his word, he donate s whatever remains on his shelves to local churches and charities. if you have a video you'd like to send to us, log on to our website "caughtoncamera.msnbc.com. i'm contessa brewer. that's all for this edition of "caught on camera.