as a kid i realized she had a problem when my friends from school told me they saw her in the alley going through the dumpster. >> look. how beautiful is this, right? it's from japan. >> she loves collecting things because she finds beauty in them. she finds beauty in life. one person's trash is another person's treasure. >> this could be for the bathroom, you know, to put the tooth brushes. i see how hard it is for me to get rid of stuff. you know, i put things to the trash and sometimes i take it back out. a few things. and it takes three, four times to go through before i get rid of it. >> my mom was collecting things that we didn't actually need. she just wanted them for the sense of having things.

at some point we knew she couldn't stop. >> i found something for the kids, for my grandchildren. i have recyclables i always pick up because i think if they're laying in the grass it doesn't look good in the park. something for hair.

>> she didn't want anyone seeing the disorder of her life and she actually barricaded the house to the point where you had to climb in through a window. >> actually, like i said, i don't sleep in the house. i'm outside more comfortable than inside. sometimes i am too lonely inside the house but outside i never

feel lonely. even if nobody is around. just the birds, the creatures, you know, the trees. the sun, the moon. at night it's so peaceful with the stars. i think that god makes better creation than we do and his house is perfect. outside is god's house -- his trees and the way he created them, you know? it's so beautiful that whatever we do inside our houses is going to be -- never going to be as good as outside. >> our whole family hadn't been together in about ten years. i came back from my life in new york and was able to get my brothers to come to the house and assess the situation. >> how you doing? yesterday i was working in the sun. >> come say hi to your mother.

come on, guys. come on. come on and say hello to mom. >> you have to get up too, mom. >> i don't need to. i'm too tired. sorry. hi, baby. >> hi, mom. since i haven't been here very often it doesn't look too familiar either way. >> cindy, would you like blouse like this? >> no. i have enough stuff, mom. >> look how beautiful. doesn't she look beautiful in it with brown eyes? look. for 50 cents or a dollar. in a store have you to pay 15 to 20 on the blouse. >> she said the health department is after me. i need to have the house cleaned.

>> the county became aware of the condition of the house because the neighbors put together a petition to get her kicked out. >> they made a list. they went to sign it to put me out of my own house because i put stuff in there. i clean there little by little and put stuff in the dump. >> it goes in the trash. no, mom. it's broken. mom, you're saving this? >> one. let's take one of these so i can have a measuring thing. >> recycling and maybe she's the one that's right and that's the way it's done. who's to say? how she grew up i don't know. >> this is all recyclable. >> i'm doing favor to society. instead of polluting.

>> so this is the local supermarket which has a healthy, organic food. my mom goes here but she gets her food for free. >> when the expiration date, they have to sell by that date but the food is still good for ten days at least. >> she's actually eating pretty healthy. the kids do it, too, a lot of teenagers like punk rock kids will go dumpster diving. in a way my mom is pretty hip. my mom would see a sale going on and she would go to the store and spend all of her savings like $200 on everything that was on sale. >> i see sale for 99 cents. would you like it? >> no. >> you know, clothes that were

size 16 or 12 that were way too big for her. >> too big for you. >> you want? >> i think the american consumer's model contributed to her disorder a little bit. >> the idea of mass consumption is part of our daily life. we consume. we dispose. we consume again. if you don't fit into the cycle like my mom, then the system breaks down and it suddenly is labeled a disorder. with the very real threat of eviction, we knew we needed help for her but we didn't know where to turn. >> the los angeles department of mental health access hotline. >> calls and visits to the clinics and mental health centers provided me more information about hoarding

disorder but no viable treatment options. no one seemed willing or able to deal directly with my mother's case. >> i think i have some ocd because after the war we didn't produce in poland. >> post war poland was in a depression. the trauma of years spent in desperation had left its imprint on the polish psyche. people were living with nothing. my mother's family structure crumbled. >> first of all, i lost my father when i was only ten months old. he went with his family back to russia. i only knew him from pictures. >> my mother was abandoned by her mother. the only person who accepted responsibility for her was my aunt, an auschwitz survivor also stuck with psychological damage from the war. there was a lot of abuse happening in her home.

>> traumatic experiences in childhood can trigger certain disorders. and she definitely had enough trauma in her life. and economic growth. north america actually has one of the largest oil reserves in the world. a large part of that is oil sands. this resource has the ability to create hundreds of thousands of jobs. at our kearl project in canada we'll be able to produce these oil sands with the same emissions as many other oils and that's a huge breakthrough. that's good for our country's energy security and our economy. if you're li ke my patients you want to hear you've done a good job. that's why i recommend a rinse like crest pro-health multi-protection. it helps you get a better dental check-up. so be ready for your next dental check-up. try any crest pro-health rinse. ♪ ♪ ♪ ♪ when your chain of supply ♪ ♪ goes from here to shanghai, that's logistics. ♪ ♪ chips from here boards from there ♪ ♪ track it all through the air, that's

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op this was the first time my mother actually allowed my brothers and i into the house. >> come on. >> are you serious? i don't even want to come in here. >> okay. come here. this is the kitchen i'm not using lately. so i have more stuff here. the bathroom hasn't been used.

in the bathroom the ceiling is coming out. >> is that it? this is all fixable. >> remember that thing? >> you're walking on piles of garbage. i felt like this was a crisis point. >> i found this leather couch. and she tells me it can't get in. it's almost good. it just needs some repair. i'm hoping to sell this at garage sale. >> we came across a couple dead rats. lots of rat feces. the odor in there is just

horrendous. if we didn't come to help her now, something worse could happen. >> here was my bedroom. >> the courts can take the house away and that's what we're concerned about. the fire department can just come in and basically demolish the whole place. >> okay. good. we have one box. >> big and heavy. >> why don't you show the pictures how i took care of you when you were little? look how beautiful. you were always nice and clean and had beautiful clothes. and you still complain about those times. >> when we were growing up, we al knew there s something wrong with our mom but we just didn't really know how to

describe it. >> we grew up without a father. i guess he was around until i was at least 6 but i have no recollection of him. we didn't have normal things growing up like a desk or pencils. instead, my mom just collected whatever was on sale and the stuff started to pile up in our bedrooms to the point thai was sleeping on a sleeping bag in the living room. >> social life, pretty much couldn't bring friends around, you know. very introverted, you know, childhood. >> my brothers and i all took different paths. we did what we had to do to survive. andy, the youngest, left at home the longest, became isolated and turned to alcohol. >> the problem is especially

communication. it's nothing to do with going and getting drunk. it's more like having a place where i can be myself and not worry about what else was going on. it was just a place that kind of has been a safe haven. >> i left home at a really young age. i was like 13. i was literally pushed out of my home because i had nowhere to sleep. i was constantly living out of suitcases just going from one friend's house to another friend's house. in order to take care of myself, i got involved with doing things

for money. it's not something that i'm proud of but i think a lot of girls end up doing this when they feel they don't have a home to go to. >> i didn't want to be at home. there was no way to be at home with the piles of trash. i didn't go to school or nothing. i was just hanging out all day. i've always had a hard time in school. i would go out every day and not come home. >> a life of violence resulted in a gunshot wound to the face. that summer i came home to take care of him. long days in the hospital were made bearable when my teacher gave me a camera to document his recovery. >> why don't we listen to something i want to do?

>> i have one brother that's ten years older and he actually is from my mom's first marriage in poland. >> when i came to the states, i stayed with my dad for a time because my grandparents arranged for the trip so i stayed with him. then mom wanted me to be with her and i wanted to be with mom, too. i remember dad saying oh, you know, be careful about that. may not be getting what you expect. but i didn't care. and so mom got custody of me and i started living with her. at that time, you know, it started sinking in what my family was telling me, that there's something wrong with mom. and they were right. >> while all of us were drifting away my mother was becoming imprisoned in her home. tucked in behind piles of other

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with my mother facing the threat of eviction, my brothers and i are trying to help her clean up her house. >> right now i have the books so i have room on the shelf to put it. >> why can't you put the books in and donate them to a library or something. >> why should i put books -- >> are you really going to read all those? be realistic. do you have enough time? >> what about the three of you, four of you? >> don't worry about us. we have our own life. >> this is a book about herbs. i don't know. >> you think it's salvageable? >> this book? >> do you want to just throw it away? >> no. we can glue this with this nice tape i have for packing.

>> i'm starting to lose patience. i'm starting to think that it was a bad idea, whatnot, but i guess overall it's a good thing because we'll get her started with packing stuff up. being in the house my brothers and i understood how serious the situation had become. we decided that the best plan of action was for me to bring her to my home in new york while my brothers cleaned the house. we weren't really sure if she would come to new york. >> you want to get your way without consideration for what i want. i'm telling you what i want. >> we're trying really hard to work with you. >> no. you want to -- the boys will do whatever they please. >> mom, you have to enjoy this moment. we're bringing everybody together for you. >> i am not enjoying this. i don't understand. it happened too fast.

nobody is saying i'm sorry you have to go through this. >> i'm sorry you have to go through this. >> no. instead you say it's your fault. do you understand the difference? at my age to change everything, i am not strong enough to do it. >> you can't rationalize with her. you can't. she doesn't see things rationally. i convinced brian and andy and jack to come. >> i heard that. don't repeat anymore. i can't take it. this is abuse, mental abuse. >> i need you to be quiet for one minute okay? >> i want you to be quiet. >> listen, i will not-dirnl' not going to drive the car unless you be quiet. okay? i need you to breathe. >> oh, stop telling me what to do. i am the mother not you. i don't want any lecture. if you want me to come down you be quiet completely please. >> we're all in this together. you have to eventually get this. >> i need that. what is it? open. brian, we need you. i am not strong enough to hold the refrigerator. >> it's all trash.

what's under there? trash. there's nothing worth it. >> you don't get it, brian. do you? >> yes i do get it. she's retarded. >> so, mom, go back in the house with andy. let me talk to brian. >> no. i'm out of here. >> you stop making trouble. you don't want a mess there. >> move that. >> get out of my face. get out. i'll get it. get out. i can't believe you want to live like this. >> i don't live like this. >> oh, it just happened over night? >> my mom was willing to let us clean the house if we started where she was at. she was ready to get rid of the

rotting food in the refrigerator and get rid of the 'fridge completely. it turned out to be way more than she could handle. >> i cannot leave it here. we have to take this out to the alley. >> a lot of time and effort. okay? >> don't let them go. >> i'm really sorry. you really showed through today. how did do you it? >> i drink a lot. >> tell me about your tatoo. >> pretty funny. crossed her out. that's it. >> the morning that we had to get her on the plane we still had no idea if she was going to change her mind or not. >> i hope we get mom on that plane. that'll be good. good all around.

>> watering. she's watering the garden right now. >> you're going to have to be in the shower now. >> okay. i'm going now. right now. >> get in the shower. >> why can't do you it? >> i need to be here to make sure you get in the shower. >> i will do it with you out of my way. i hap people standing over my head. >> we're going to miss the plane, mom. >> that's why i need you gone! >> all right. five minutes. >> this suitcase? >> we've got to get her out of the house. maybe i can pull a smile finally.

>> she's smiling. that's good. do we have everything, mom? all right. fine. come on. i'm very proud of you. >> if i live through today. you can't be my daughter because i am 60 years old. i am your boss. i gave you life. >> my high heels. ♪ ♪♪ ♪ ♪ ♪ ♪ [ male announcer

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here's what is happening. president barack obama is holding a news conference right now at the end of the asia pacific summit in hawaii. he's focusing his message on jobs as a held this meeting of

important world leeld deraders. at the news conference he was also asked to get russia and china to help work on iran's nuclear program. >> we are building off the program that has already been established. the question is, are there additional measures that we can take? and we're going to explore every avenue. >> the president also addressed republican criticism of his foreign policy. >> the president will be in a hawaii in the home state tomorrow. we'll continue to monitor the news conference and bring you any new developments. now back to our programming.

my mother actually used to live in new york. when she first came from poland she worked as a waitress on second avenue. i thought that by maybe bringing her back to new york back to a time when she was more free and independent that maybe we could get her back on track. >> when should a woman get married? 27 or 25 or 21? i think it's time. >> one of the incentives of coming to new york was that we were going to have a little fun mother-daughter bonding time. isn't it nice to be around all these polish people being proud

and living it up in new york? here we are in new york. after she came to new york i noticed my mom's condition was improving. >> unbelievable. look here. every year i come here it's different. >> she was actually doing better, putting on makeup, going out socializing. >> still won't take my age away from me. >> the day of her birthday i actually invited over all of my friends please. >> make a wish!

>> it was really fun. >> what about this? you didn't throw them -- you know which one i want you to throw? the one we took from the refrigerator. the most important thing for me, that you and andrew stay in school. all right? you know that. everything else is later. bye. >> there's no real way to get anything done with her micro managing i guess. i don't know. the way to put it. i mean, there's no way any of this stuff would have got out with her here. and it's all pretty much junk.

>> our first priority was to get rid of the compost piles and we did that. that was probably the worst part of the job. the funny little issue where we hired some help from the home depot area and the help kind of walked away after about an hour. they couldn't take it. >> the house spells better now that there's more space. you can actually be in there. it's not super pleasant but not quite like before. >> my mom's room started filling up with things. i knew that this problem was persistent and not going away.

>> no. you're not hiding it back there. put it in your room and you can go through it later. go ahead. fill your room up with junk. when i looked in the kitchen the other day and i opened the drawer, the drawer is full of jars. i work every day very long hours and i come home and i want my house to be a certain way. when i come home -- >> and i am the one who clean your house. i moved the refrigerator. i cleaned inside, outside. i move this, i clean inside, outside. i wash the floor. i wash this one. i clean this rug. i clean the whole floor. i move this. maybe that's why i have a back problem. i moved your couch. >> i don't want to clutter the

house. >> yeah but i need stepping stones. >> you're not respecting my wishes. for your own medical and mental well being i think it's good to let go of some of these things and for my own mental well being because most of the time i am having to carry your load. my mom just hopped on a plane and jetted out of new york without letting any of us know. and is heading back to the house. this is going to be quite an extreme change for her to show up at the house completely gutted out. there's nothing in it. >> ah, two dumpsters. where's my car? where's my jaguar? why would you cut my lemon tree? >> which lemon tree?

>> you guys robbed me. you robbed me, really. oh, my god. my antique cars. where's the stuff from here? i hate you people. you robbed me. you really robbed me. >> what is your future? mom, the city was about to take your house away. they had contacted us and said this is the last straw. if you don't help her out then this is it.

as soon as i could, i got on a plane and came back to california. >> looks clean. oh, my goodness. wow. that's logistics. ♪ ♪ chips from here boards from there ♪ ♪ track it all through the air, that's logistics. ♪ ♪ clearing customs like that ♪ ♪ hurry up no time flat that's logistics. ♪ ♪ all new technology ups brings to me, ♪ ♪ that's logistics. ♪

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un-stuff your nose. really? [ male announcer ] alka-seltzer plus liquid gels fights your worst cold symptoms, plus it relieves your stuffy nose. [ deep breath ] thank you! that's the cold truth! [ artis brown ] america is facing some tough challenges right now. two of the most important are energy security and economic growth. north america actually has one of the largest oil reserves in the world. a large part of that is oil sands. this resource has the ability to create hundreds of thousands of jobs. at our kearl project in canada we'll be able to produce these oil sands with the same emissions as many other oils and that's a huge breakthrough. that's good for our country's energy security and our economy.

b[ñ+ñg?g=c?oooñ looks clean. oh, my goodness. wow. hi. look at this place. huh? for the first time in years my mother was living in a clean house and she was completely despondent. come on. get up.

all right. get up. come on. this is no joke. you want to go for a walk, get some coffee? >> no. >> some carrot juice? >> i have no strength to go there. it's too late. everything is gone. life, money, everything. houses. >> you going to lay in bed like that all day? >> waiting to die. >> i just want you to know that the mental health people are going to come by and assess the situation, see if you need medication. maybe you need to go to the hospital for a few days. how do you feel about that? >> horrible. don't waste my energy. >> well, you know that we love

you and we're very concerned about you. and we're trying to make your situation better. >> you're not going to make anything better. there is no more me. >> why are you here? i want to know. >> because i want to kill myself. >> i told you not to come. why did you come? >> let's talk about you. can you please sit up? >> no, i can't. i'm too sick. >> yes, you are. you're very sad, mom. i don't like seeing you in this position. thank you. i wanted to learn more about my

mom's condition and get professional advice about how to get treatment for her. i'm really trying to get a strong diagnosis for my mom because i'm taking her one place and they say she has bipolar. i take her to another place and they say she has depression. and trying to get a concise evaluation for my mom is really difficult. >> she has different conditions, which you can certainly have, you know, different conditions all at the same time and not be related to one another. you can have, you know, bipolar disorder. you can have any kind of disorder and in addition hoarding. >> we love you. hope you get better soon. brian show up? >> he's been doing lots of

homework lately. i just called for security to say, well, your medical coverage is not going to cover the treatment that she needs. and they said basically, you know, oh, well. so i don't know how we're going to pay for this. are you ready to leave? show me your pretty necklaces. nice. >> and i got this for good behavior, eating and making bed, taking a shower. i played badminton. i played cards. >> how do you feel about leaving? >> i feel great. i don't feel right going to

retirement place. >> i want to tell you about my day. go see some places for mom. a lot of places don't even accept people her age. they want to put inner like specifically a nursing home. that's also scary because everyone you go -- everyone you see at the nursing home has dementia and it's just like staring at a wall. you know? she was like so happy when she was getting out of the hospital and she's doing much better but she wants to go home. you know? and she can't go home. she has to go to this retirement home. she doesn't want to be there.

so this is the new place, mom. how do you like it? it's a nice street. right? is this the little eating area here? ready for dinner, huh? what are they having today? what do you think about this place? >> i love the area. i like the area. i like the room. i have nothing against that. >> and there's all the younger people in the building next door you can go hang out with and meet. >> i can read books. >> you can read books. go for a walk. go to the shopping center. you have very nice neighbors. >> and i am alone. >> what do you mean you're alone? >> like you in new york. you're with your friends. you here you with jack or andrew or brian.

i'm here alone. >> i would rather, listen, i would rather you get your life set up somewhere here and maybe we can move to more independent housing later. with the financial burden fully on my family, my brothers and i came up with a possible solution for repairing and renting out the bungalow to pay for her recovery and care. so my brother got his construction crew to come remodel the house. >> everything was getting done. it was pretty cool. everything that needs to be done is getting done. it's coming together. >> i brought dinner just in on small business saturday. one purchase. one purchase is all it takes. so, pick your favorite local business... and join the movement. i pledge to shop small at big top candy shop. allen's boots... at juno baby store.

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i brought you dinner just in case. >> hi. how are you? >> okay. >> yeah. are you not feeling well today? >> no. >> you know why? because you're too hot. can i turn it on? >> yeah. >> i think it's going to cool you off. you're going to feel much better. so i'm going to leave this here. okay, lynn? >> okay. >> as soon as you feel better, when it cools off. >> even so i thought i didn't belong in this facility. there was a reason for me to be there and the reason was that if i was mentally better off than other patients, then i could be their advocate. i got this miracle of life again and then i started treasuring every moment and even the pain that i felt started slowly to diminish.

but look at that. it's a monday. >> happy birthday, lynn. >> yeah. >> okay. bye. nice seeing you. >> when i come back from church i'm sure god going to make you all whole again. >> thank you. >> thank you. >> mom, i'm really impressed. things are looking really organized. >> i know that my mom will always be collecting things. >> look. my beautiful purse. >> objects are the seeds of her creativity. they're what she grows with. >> isn't it beautiful? >> in her room now she has created a small garden. we hope that the garden will thrive in a healthy way. >> this is because sometimes i'm

a chicken to act. i don't have enough courage to tell somebody straight for myself because of my childhood experience. somebody always smashed me down. so i bought myself this to remind not to be chicken. >> c, d, e, f, g ♪ ♪ ♪ >> okay. this is the facility where i'm living. and i'm living in this pink building. could you zoom on it?

>> okay. >> and we have a view from our patio to the castle. i told you the story about the pond next to my aunt's house where i went outside and it was very sunny day. and the ducks were swimming, little ducks on the pond. but to my surprise they didn't have a duck mom. they have a hen mom. and she was very upset because she couldn't swim after her babies. so she was running around the pond and finally she realized that she can fly. so she flew. when the ducks were on the other side of the pond, she flew over

the pond and got to her babies. >> what do you want your children to remember about you? >> that i loved them. no matter what they think. that i tried the best and i wish them the best in their life. and if they have children, that they should give their best, what they have. so to know that they had love. and if i make any mistake i apologize to my children. i just wish i was more optimistic all my life. i'm changing this now. it's better late than never, don't you think? >> yes. you're getting very good and i'm very proud of you. >> okay. thank you. >> we all also -- >> be optimist, huh? >> be proud in my life. >> good luck. >> thank you. i'll follow your way.

>> not completely, though. just the good side.