thanks for watching. i'm john seigenthaler. due to mature subject matter viewer discretion is advised. msnbc takes you behind chaos and danger. now, scenes you've never seen. lockup raw. >> on the ground. >> we're going to run military style. strict. >> before any inmate sees the inside of a prison, he's most likely seen the inside of a jail. >> i'm just sitting in a room. i don't know if it's night or

daylight. >> and nothing about jail is for the faint of heart. for for some, jail is the ultimate limbo or even worse. >> a potential outcome of trial could be a death sentence. >> and for better or worse, time in jail changes everyone. >> i'm afraid of how long he's already been in jail and that it would change him. i hope it doesn't change his heart. >> there are distinct differences between american's prison and jails. prison is for inmates convicted of crimes and are now serving sentences. while some inmates are also serving sents, the majority are not convicted but are awaiting

trial for the resolution of the charges of which they are arrested. there is another difference that has made jails a rich source of stories for lockup. >> unlike a prison where most of the population comes from across the state, in jail, most of the offenders come from the local area. they know each other. they reflect the personality of the city itself and no better example of that is when we filmed inside suffolk county jail, boston, massachusetts. ppz. >> he's boston. get familiar. he's boston in this. holla. >> in boston, we almost got to learn the lay of the land because they talk so much about the different neighborhoods that they were from. everyone in boston was proud of their neighborhood and kind 6

stuck stuck to the people that they knew from the neighborhood inside. >> how many movies have they made? >> no, he ain't. >> yes, sir. that's all he's got. that's all he got. >> the inmates in boston share more than neighborhood pride. they also know how to throw a punch. >> every day. fights every day and sometimes they are one on one fights and sometimes detainees are involved. >> he [ bleep ] out of him. >> we just stomped him.

>> on numerous occasions, the lockup production team would be in the middle of an interview when a fight call would come over a deputy's radio. >> however, we've had him down. >> i'll be right back. got to run. >> you guys must do a lot of running. >> we just took the camera off the tripod, grab the boom as quickly as possible and we head out to see what is going on. >> lock in, guys. lock in now. >> we told the stories behind several of the fights that broke out in boston during our extended stay series but there were others as well. one involved two haitian immigrants who had known each other outside of jail. one of them was frank jones. >> what happened, sir?

>> people just come to me and fight me. he beat, beat me so hard. i don't know. i don't want to fight him back. he can fight me. i don't know who he is. >> he told responding deputies that he was attacked by surprise and did nothing to provoke the fight. later, captain michael callwell confirms jewel's account. >> and what you'll notice, this gentleman is just coming into view and it's unprovoked attack on mr. jewels. mr. jewels, from our

perspective, and from the officers' observation, therefore fought back to defend him self. he did not see the attack coming and you can see that mr. john baptiste handhandles him for quite some time. >> i never do nothing to you. why take me and drop me on the floor like that, like someone you're trying to kill me. why? so why? my neck, i can't move it. and now i feel headache. i feel headache. and then keep -- >> while jewels said the attack was unprovoked, john baptiste told jail officials he was acting on a long-held grudge from the streets. >> baptiste blamed inmate jewels from his previous incarceration. i don't know what happened on the street between them but he blamed everything on inmate jewels. apparently he's been waiting two years to get his hands on him.

>> both inmates went to the seg unit. inmate jewels was found not guilty and put back into population the next day. inmate john baptiste served 22 days for that fight. >> i kind of feel good now, you know what i'm saying? i'm not going to lie. i feel good. >> so it's over? >> yeah. >> it's done? >> it's done. >> what if he retaliates? >> as long as he don't try and get at me, i'm good. >> man, you thought it was over, huh? >> nearly every fight will have two different perspectives and poses a challenge for deputies. >> on the ground. >> an attack in the shower between inmates prove to be no exception. >> slow everybody down.

coming up -- >> above my eye. >> suffolk county deputies attempt to unmask the fight. and another inmate shares superstitions. >> i don't write my name anywhere in the jail because if you write your name in the jail, you're going to come back. ♪ they see me rollin' ♪ they hatin' ♪ patrolling and tryin' to catch me ridin' dirty ♪ ♪ tryin' to catch me ridin' dirty ♪ ♪ tryin' to catch me ridin' dirty ♪ ♪ tryin' to catch me ridin' dirty ♪ [ mom ] hi, there. why do we always have to take your mom's car? [ male announcer ] the security of a tiguan, one of nine volkswagen models named a 2012 iihs top safety pick.

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we'll hear a radio call. they usually have to state signals when a disturbance breaks out and we just go. we don't have any idea how it's going to play out. it could be over by the time we get there, it could still be going on but we have to respond. most of the time we encounter the responding officers and in that case we follow in close behind and let the story unfold.

>> during our weeks of shooting, we often trailed deputies as they responded to a multitude of inmate fights. >> don't move. >> what was that all about? >> this fight was between inmates brad flowers and adidas smith. it occurred in the shower area, out of view of the hundreds of surveillance cameras. >> turn around. >> the lieutenant, one of the first officers on the scene, did see something important. >> i observed inmate mastons

exchanging punches with inmate flowers with an altered nail clipper which we believe was being used as a weapon. >> most inmates will get 10 to 15 days for fighting but the sanctions can be more severe if a weapon was involved. in this case, flowers seemed to suffer the worst of the fight with a thin cut over his left eye. this lieutenant will question both men to determine what happened. he says the incident actually didn't start in the shower but earlier in the gym. >> what was that all about? >> in the gym. >> what happened? >> nothing. he was losing and i got hit so started swinging and that's it. >> so the basketball game got a little rough? >> uh-huh. >> you started talking smack to

each other? >> yep. >> and who was in the shower? >> just me and him. >> who was in the shower first? >> he was. >> what about what i found on you? >> that was my radio. you can see there's no blood on that. nothing at all. you can check it in you don't believe believe me. >> he's got a cut over his right eye. he says you had a weapon. >> you can check it out. >> i'm just letting you know. >> 7, please. >> the lieutenant will now hear the other side of the story from mr. flowers. >> mr. flowers, what happened? >> argument. >> an argument. >> yeah. >> where did the argument start? >> in the gym. >> you guys had gym this morning? >> uh-huh. >> and then what happened? >> when i was getting out of the shower, he tried to cut my face. >> did he cut you? >> yeah, he cut me. >> where did he cut you? >> above my left eye.

>> why is this popping off today? >> there's been some indirect [ bleep ], you know what i'm saying, like [ bleep ]. we was in the gym and i guess one thing led to another. i guess he snubbed me. >> that didn't happen in the gym? >> arguing. >> don't lie to me. something happen in the gym between you guys? if y be straight with me. >> it was [ bleep ]. >> were you fighting in the gym? >> nothing happened in the gym but words. i offered him to fight me in the gym. >> but he didn't? >> he didn't want to fight me in the gym. >> i appreciate you cooperating with me. >> one of the hardest parts of the officer's job is to get information from an inmate after a fight or where anything occurs. it's kind of a rule of thumb for inmates not to talk to the staff

about anything really. you don't want to be labelled a snitch. no one wants to be seen that they are working with the cops. >> with neither men giving details to the clock, both men spent time in confinement. while many inmates in boston settle disputes with their fists, there are other stories to be told there as well. >> when we produce one of our extended stay series for lockup, our crew will be in a prison or a jail for up to 50 days in order for us to produce six episodes. they will interview more than 100 inmates and maybe 20 or so will actually make it on the air and then sometimes we meet an inmate who plays a very small role in somebody else's story and they just appear in the show ever so briefly. but those inmates have stories to tell as well. and one of the advantages of lockup raw is that we get to tell those stories.

>> during the boston series, we spoke about melissa and how drugs caused problems for her and her family. >> walk the street, sell drugs, do all that. a couple streets down, that's where i live. and they've put me in a room i can see everything i did. >> but inside suffolk county, melissa was striving to improve her life, in part, by studying for her g.e.d. that's how we met megan. she was voluntarily tutoring melissa. >> youed a a zero. >> she doesn't know the multiplication tables. i do. that's something i excelled in as school. i got a job as a bookkeeper. so math was one of my better

skills, you know. >> when we asked megan about why she wanted to help melissa with her schoolwork, she said it was because of her father. he influenced her to help people and guide and she found a way to do that inside of jail. >> he was sober for 18 months when he died and i used to just watch him at meetings and stuff and young guys would come in wanting to go to a detox and my father would be the first person to say, i'll give you a ride. no questions asked. just helping them out. he always told me, if you can't help somebody, don't hurt them. and treat people how you want to be treated. that's one thing that my father instilled in me before he passed away. >> i don't know what it is, honey. i have no idea. >> like her father, megan had struggled with her own addictions. her use of heroin had led to several jail stays. a minor conviction ranging from sex for a fee and this time the

stakes were more serious. she's awaiting charges on five drug charges and co-defendant on an armed robbery charge. she had pled not guilty to all six charges. >> what kind of book am i looking at right now? >> megan was due in court the next day and was doing everything possible to not temt fate. in the process, we learned something about jailhouse superstitions. >> i won't check out a new book if i know i'm going to court or getting out without having enough time to finish it because i feel like if i leave a book unfinished, i'll come back to finish it. i just have superstitions. i don't write my name anywhere in the jail because if you write your name anywhere in the jail, you're going to come back. it's just different things. if an officer drops keys in front of you, that means you're going home. but i didn't go home so i guess that one doesn't work.

anything that i was wearing when i got arrested, i throw away and don't wear it again. >> as it turned out, megan played her cards correctly. the next day in court, her armed robbery charge was lowered to a less serious larceny charge. and even though she was found guilty of that and the drug possession charges, she was released based on the time she had already spent in jail. whether any officers dropped their keys in front of her, we never found out. coming up -- >> all right, no gang affiliation? >> absolutely not. i go to church. if that counts. >> yeah. >> sorting out the new inmates at the orange county jail. >> have you ever tried to hurt yourself before? >> absolutely not. >> are you thinking of hurting yourself right now? >> no, ma'am. chy feet. until i got my number. my dr. scholl's custom fit orthotics number. now i'm a believer. you'll be a believer, too. learn where to find your number at drscholls.com.

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in your breakfast cereal, what is? now, in every box of general mills big g cereal, there's more whole grain than any other ingredient. that's why it's listed first. get more whole grain than any other ingredient... just look for the white check. lockup can encounter unexpected situations, from

vicious attacks. >> i've got a knife. >> don't step in the blood. >> to heartbreaking visits. >> my daddy. >> life behind bars can be an emotional roller coaster but it's when we shoot inside county jails that we get a look at where the ride begins. >> get off of me. >> chill out. >> [ bleep ] you. >> praktly every inmate's first incarceration is at a jail and t they get a number rather than a name. >> i saw your pants off your legs above your knees. let me see your stomach. >> he's being booked into the orange county jail in southern california. >> get dressed again and put your clothes back on.

>> he was brought in after failing to complete community service for disturbing the peace in a bar fight. he will now have to serve some of that time and this will be his first full night. >> i'm a little nervous. i'm just going to keep to myself. not trying to argue with anybody. i want to do my time and that's it. >> you look like you're getting a little emotional. >> yeah. >> from here on in, every step is controlled by jail deputies. >> put your back against the wall for me. look up here and i'll take your picture. these papers are for you to keep. walk on the lines and stop on the red x. >> the booking process examines

his well being. >> have you ever tried to hurt yourself before? >> no, ma'am. >> are you thinking about trying to hurt yourself now? >> no. >> they have an x-ray to check for tuburculosis. after that, they go through a live scan machine, it's fingerprinting. >> right now we're taking electronic fingerprints that goes into a national database system. it allows us to positively identify the individual and after that step they will get classified with our classification deputies to determine what type of level inmate they are. >> all right. no gang affiliations of any kind, never have? >> absolutely not. i go to church. if that counts. >> yeah. >> are you homosexual or straight? >> straight. >> tattoos? >> yes. >> what have you got? go ahead and take your shirt off for me. >> the jail also documents tattoos for identification purposes and to determine if the inmate might have gang affiliations. >> what is that?

a heart? >> yeah. it says sabrina? >> yes. it's just not done. >> what's up with. >> old western. >> a girl's face on the back of my right leg and that's it. >> goalie, it just keeps coming. calf? right calf? >> yes. >> nothing in your hairlines or anything like that? >> no. on my lip i have my initials. >> damn. >> r.c. >> rc.? what is that in the middle? >> it was supposed to say robby but it didn't come out right. >> were you drunk? >> no. >> you did that sober? >> yes. >> okay. let me see your left hand. this is the last time i'm going to see you right? >> yes. >> he's clear for a less resfrek tif general housing population

unit. >> all right, man. >> thank you, sir. >> i.d. pickup. >> but, first, he will experience one more sobering step. exchanges his street clothes for jail scrubs and plastic sandals. >> let's see what this says. it says we're taking away your freedom right here. >> he will be in a holding cell. while his booking process was routine, many others are emotionally overwhelmed on their first day in jail. >> i'm in the orange county jail. i'm in a room with no windows, no nothing. opular girls from the local middle school

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hello, whitney houston is being laid to rest tomorrow after being found dead in a l.a. hotel room one week ago. family friends and performers said good-bye at the funeral today. syrian security fired live rounds and tear gas into a crowd of thousands marching at a funeral procession. it was one of the largest protests in damascus since the uprising of bashar al assad began. back to "lockup." due to ma sure subject matter, viewer discretion is advised. >> you've never been to jail before? >> no, i haven't. >> i believe that one. >> nearly every minute mate whose done time in state prison has first spent time inside a county jail. and it's a terrifying

experience, especially for first-time offenders. during intake we have hundreds of inmates coming through. you could have a murderer next to a guy who is in for shoplifting. on our first day of filming extended stay in california, we followed the trauma of a young man's first day in jail. >> i'm in the orange county jail. i'm in a room with no windows, no nothing. i don't know what's going on. i don't know. >> when we met 20-year-old richard ruiz, he had already completed the booking process and his first court arraignment and was now engaged in another jailhouse ritual, the first call home. >> so i'm just sitting in a room. i don't know if it's light or daylight. i lose track of time. i get woken up by all of the slamming doors and stuff. i don't know what's going on in here. i skip all meals because i don't

want to eat. >> ruiz had been arrested 48 hours earlier for the first time in his life, charged with intent to sell narcotics. he hoped his father would be able and willing to bail him out. >> it's $2500. 10% of $25,000 bail. thank you, dad. all right. yep. i love you. bye. >> he doesn't deserve a phone call from here. but it's all my fault that i'm here. it's no one's fault but myself. >> there's a term that people use called a fish and basically if you're a new booking and you've never been in jail before, you can imagine when you take a fish out of water, they are very disoriented, they are

lost, they don't know what is going on. luckily they don't flop around. >> honestly, there's probably about $80 worth of pills in my car and it's not worth this. >> what are you thinking about? >> there's so much more than this. just to know that you're stuck somewhere and you have no clue what's going on. in a 10 by 10 room and no windows, not knowing if it's light or dark outside, it's nothing to look forward to. >> he's a new booking. he's somebody with no criminal experience. he hasn't been here before and then he's been removed from general population so he has nobody to talk to. he can't communicate with anybody. so of course he is scared. >> ruiz had been segregated due

to the jewelry implants. >> they get a needle, make a pocket in your face, push around to make it hallow and put a plate inside the slit. >> because those peergsings, according to him, are ir removeable, we don't know that and once they are taken out, they could contain contraband, could be used as a weapon, against himself, staff, or fellow inmates. >> i have another one on the back of my neck. it's called a surface staple. as you can see, there's a bar through my neck and there's two flat head screwdriver parts to it. >> basically, for mr. ruiz, for him being isolated, he won't be exposed to a population setting. he won't be exposed in politics. he won't be exposed to inmate pressures. so for mr. ruiz, it might have been a saving grace for him that he actually had pircings and

that he was removed from general population and didn't have to answer any of those questions. >> well, as you know, i'm from orange county jail. >> just hours before he would answer to the judge. he used his time in isolation to write a letter to his girlfriend who he had not spoken to since his arrest. >> baby, i'm sorry that i didn't pick you up at work. i was in a police car. the only thing i can dream or think about is all the right things i'm going to do when i get out. this is too hard for me right now. to be continued. >> okay. we're back in session, back on the record. on case number 10 sf 0604, people versus richard edward ruiz. is richard edward ruiz your true name? >> yes. >> the following day it's preliminary court. he was charged with felony

possession of narcotics which could carry a lengthy sentence behind bars. he entered a plea of not guilty and had one supporter at the hearing, his girlfriend, samantha dunn who spoke to us afterwards. >> tell me how you found out that your boyfriend was in jail. >> he was supposed to pick me up from work one day and after work i was waiting outside and an hour had passed and he wasn't there and i knew something was wrong. and so when i got home i found out on the internet that he was arrested. >> what are your biggest fears for him right now? >> i'm just afraid that he's in isolation, just completely -- you know, scared alonely and doesn't know what's going to happen and on top of that, i'm afraid of how long he's going to be in jail. that's my biggest fear so far. and that it would change him in

any way. i hope it doesn't change his heart. >> i didn't know my girlfriend was going to be in the courtroom. just knowing i didn't just hurt myself, i hurt people that were close and they are still supportive. it hurts. >> the couple would soon be reunited after ruiz posted bond and was released. he pled guilty at a later court hearing and was sentenced to three years probation. >> do you understand that? >> but the memory of his first experience in jail will likely last a lifetime. >> everybody learns the hard way. this is my first time learning. coming up -- >> i've accepted the fact that a potential outcome of trial could be the death sentence. >> we encounter an iraq war veteran accused of murder inside

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a key difference between shooting in jail and prison is that in prison inmates know their fate. >> come get me out. for real. >> they have pled or been found guilty with few exceptions they know their sentences won't change. >> put your hands on the fence. >> in jail, most of the inmates are still awaiting a trial. their future is in the hands of judges, lawyers, and juries. such is the case with clark fish who we met at the maricopa county jail in phoenix, arizona, while he was awaiting trial for murder. >> as a producer, it's challenging to find your characters and to find the important stories in a place like maricopa county with 9,000

inmates. so you're always looking for reasons to talk to people or things that might be interesting. in the case of clark fish, i came across him in a very, very unique way. i was pauking past his cell and i saw how his socks had been folded and his socks had been rolled up in a ball with these little smiles and as a veteran, i knew that's exactly how you were trained to fold your socks in the military and so i said, were you in the service? and he goes, yeah, i was in the army. >> i joined the army right out of high school. it was a conviction of mine because in the family, a lot of the males had been part of the service. and so i felt its was my obligation and i was a health care specialist. i had no idea what it meant to be a health care specialist. all i knew is i wanted to do something medical. so they told me that i would be doing that. the reality was, i was not a

health care specialist but a pretty name for combat medic. >> one of the challenges is always getting the inmates to share some very intimate details of their lives and crimes. in clark's case, the fact that i was a veteran and the fact that he was a veteran really created a bond between us and he felt comfortable talking to me. >> fish went on to discuss the fear he felt when he was deployed to iraq not long after joining the army. >> i didn't want to go because i didn't want to die. i was afraid of dying. but also i felt jilted like with the whole health care specialist, it sound real pretty. >> prior to his deployment, fish requested a discharge and was denied. so he went awol. he was eventually caught and did time in a military jail. >> while i was in jail i had time to think and this doesn't become me or my family so my dad was in vietnam, i can do this, too. so i decided i'm going to do it.

and so that was my second chance. so they sent me to iraq. >> in iraq, fish was assigned to an air force base hospital where wounded soldiers arrived daily. >> the only thing i recall specifically is the first guy i treated, he's dead now, and he was a marine. he came in and his arm was damaged. it was totally wrapped up. they were sticking needles and doing stufr to him. i'm helping the nurse as much as i can. he said, if you want to do something, hold his hand because it's really going to hurt him. the last thing i remember doing is holding his hand for him and he -- and in the throws of his pain, gripped my hand. he was alive enough to feel the extreme amount of pain but he wasn't able to scream or voice it and then he died on the way to the hospital in germany. >> after his tour ended, fish

returned to the united states. during a random military drug test, he came up positive for marijuana and was released with an other than honorable discharge. soon after, fish says he suffered from posttraumatic stress disorder. >> they put me on medications for it. you start smelling things that you used to smell over there and you start kind of seeing things and it will trigger something in your mind that puts you into a panic mode like you were over there. >> after his discharge, fish moved back home and got a job at a veterinarian clinic. he began to date one of the female doctors who worked there. >> part of the reason that clark was believable is that he seemed to be pretty candid about some of the less flattering aspects of his relationship. he admitted that he was in an abusive relationship. he admitted that he had hit her many times. >> but authority say that one night the abuse led to murder.

fish admits he and his girlfriend had been fighting. he said everything had calmed down by the time they went to bed. >> i went to sleep, i passed out. i remember putting my head on the pillow, i woke up in the same position i fell asleep in. i know that. i said, bepth, we've got to get up. i shook her hand and it was just stiff and rigid with rigamortus and it was cold. i called my dad and my dad called the police. when the police came, i told them the truth and everything i knew. >> the cause of death was eventually ruled asphyxiation due to strangulation and fish was arrested. >> i've accepted the fact that a potential outcome of trial is a guilty verdict from the jury and also along with that verdict could be a death sentence. >> fish stood trial several weeks after we left maricopa.

>> you know, when you meet clark, he's a very likeable guy. he's intelligent, everybody likes clark. so you want to believe his version. you want to believe his narrative but in the end a jury of 12 reasonable people found that he was guilty of murdering his girlfriend. >> several months after arriving in maricopa, fish received his sentence. though he was eligible for the death penalty, he was given life without the possibility of parole. coming up -- >> stop talking. close that new york mouth for a minute. >> we meet a no nonsense sergeant who makes a big impression on jail inmates in tampa, florida. >> you give him a hard time, we're going to run it military-style strict. steam is the key to a great hot dog.

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over the years, we have met a number of memorable men and women who work in the nation's prisons and jails. >> check yourself. knock this off. >> those who stand out the most usually do so because of their straightforward dealings with inmates. >> if you ever going to make it, you're going to have to learn to swallow your pride and learn to take a back seat sometime. those are things that you're going to have to learn if you're going to make it. you've got to learn that. >> long-time viewers will immediately recognize warden as one of the more memorable personalities to ever appear on lockup. he took a personal interest in all of his inmates but wasn't hesitant to unleash when he felt it was necessary. >> i'm trying to talk to you.

>> >> you telling me -- >> if you would shut the [ bleep ] up, then pissed off with [ bleep ] our acting like a child. >> since our last visit to holman, the warden had left the prison. he was sent to the alabama department of corrections. but when we traveled to the hillsborough county jail in tampa, florida, we met sergeant who seemed to be cast from the same mold. >> you tearing up my property? one way trip and you're never coming out. quiet. stop talking. close that new york mouth for a minute. i don't forget something. don't waste my time. don't underestimate miss herman. >> sergeant herman was known for

being both tough and compassionate. >> have you been drinking any water? come and get a cup and start drinking some water for me, okay? sometimes when you're sick like that and you're not hydrated, it messes with your mind. >> when the sergeant would walk into a unit, it was almost as if a sergeant in the army or something was walking into a barracks. people understood that she was coming in and she meant business. >> attitudes in this pod cease from this moment going forward unless you want to be on 72-hour lock, that means no coming or going, phone calls, visits shut down. if you give my deputy a hard time, we're going to run it military-style strict. >> after serving four years in the army, sergeant herman had a career as a media marketing executive. shortly after 9/11, she came to work for the hillsborough county office in a quest for more meaning in her office. >> know this and know it really good, okay?

i do not play. >> she says she has found it working with inmates. >> if you could just touch one with an encouraging word, that makes all the difference. these are our neighbors. this is my community. i live here. a lot of them do see me out at walmart or at the mall and the first thing they want to do is come up and give you a hug and say, that thing that you did, you know, that's what kind of is the reward. that's what you see when you say, okay, this isn't working or this is just a job. no, it's more than just a job. >> stand by the door. >> i'm not here to judge them. that's something i do not do. and i try to think positive and display that type of attitude with them as well because a lot of them do not come from a world where they have people speaking positive to them. >> we captured one such example when sergeant herman was meeting with inmate sonia whose drug use recently brought her back to

jail on her third parole violation. >> tell me something, what is going to keep you, other than your kids, from not coming here again? >> my plan is actually to complete my g.e.d., finish school, and find me a job to keep myself busy and occupied. >> each day you have to chose, what is sonia going to do today? if you don't feel it in your gut that it's right, leave. run. so that was my word for you today. i'm happy that you have your mind set on doing the right thing. >> yes. i thank you and i appreciate it. >> you're welcome. >> thanks. >> when we were filming the exchange between sonia and sergeant herman, i couldn't actually not think that she was getting through to her but as soon as she left, the other side of sonia emerged. >> make sure you don't come in here anymore. >> yes, ma'am. >> i don't want to see you in here again. >> as we were placing her back in her pod, i don't know if she

was just doing it for show for the other inmates but her comment as i close the door she says, i'm going home and i'm going to smoke a blunt. that makes me very upset. she knows that i heard her and she knows that i will probably say manage to her probably a little bit later, was that just a show or are you serious? we'll have to see. you just never know what's going to happen and judging by her history, the odds are stacked against her. >> please raise your right hand. swear to tell the truth and nothing but the truth so help you god? >> and the sergeant's assessment was accurate. after her third parole violation, the judge sent her to state prison in order to complete her six-year sentence. while change might not have come soon enough for her, a significant change came from sergeant herman. she took a five-week leave during the course of our shoot and explained why when she returned. >> i opted to do a lap band

surgery so i took a leave of absence for five weeks to get that implanted and done and recoup to come back to work. i may be talking the talk, but i'm overweight and not walking the walk. that's not right. and i'm a field training officer. how am i going to look for new people coming in the door, they are all fit and healthy and can outrun me and i'm the one that's in charge? i think that's a little backwards. miss me? >> though her physical appearance had changed, we quickly discovered that sergeant herman had not lost a step when it came to her no nonsense attitude with inmates. >> you are qualifying every single thing that comes out of your mouth with an excuse so that means you're not owning it. accept who you are. until you decide to change it, you have to change it. you.