gang members disrupt the housing unit. >> they all feed off each other. one is kicking the door, they join in. >> when inmates, they place one in special restraints. >> drop you first. >> i told them i could feel an attack was coming on. i feel like i'm going to hurt

somebody. >> a female inmate poses dangerous threat to staff. >> she took as swing at me, scratched my face and it was on. >> she is uh-huh, uh-huh. >> we went toe to toe. >> when somebody disrespects me or something, we're going to take care of business. >> already facing 16 charges, a gang member picks up five more inside the jail. >> you know, everybody thinks that this job that we have is such a gravy job and such an easy job, i challenge anybody to come in here and work this job for a week and see if we're overpaid. from the alamo to its famous river walk, san antonio is one of the most popular tourist destinations in texas.

but like any big city, there is a constant fight against crime and a landmark of that battle is just outside downtown. the bexar county jail is a modern day fortress that houses approximately 3500 male and female inmates. most have only been charged with crimes and are awaiting trial for the resolution of their cases. we're very regulated on how we treat inmates. we realize that even though they're incarcerated, they still have rights. we also realize that we're not here to punish or to convict anyone, just to hold them. >> but in jail, holding inmates is never a simple proposition, especially when they don't want to be held. >> a lot of the gang members, because they're secured in the cell for 23 hours a day, they've

got all that time to, you know, think of different games they can play with the officers. because they're trying to create a reputation for themselves that they're not to be messed with. >> i'm easy to get along with, once somebody disrespect me or something, we're going to take care of business. >> jose hidalgo is described as a member of what officials describe as the fastest growing and most notorious gang in the jail, the tango orejones. but hidalgo describes the gang as more of a fellowship. >> orejones supposed to be in prison to make sure that the homeboys make it safe back to our families, and to make sure if one of our homeboys need something, we're going to be there. >> since the age of 14, hidalgo has spent most of his life incarcerated. he's been in jail for the past three years charged with 16 crimes.

>> i got a ag robbery, evading arrest, possession, daily conducts, dwi, assault, bodily injury, i've got my whole list in my cell. >> hidalgo has entered not guilty pleas on all his charges. he also plans to plead not guilty to all the five new charges he picked up inside the jail. >> two assaults and two arsons. i picked up one last week they i'm awaiting to get indicted on that. >> what did you pick up last week? >> assaulting a public servant. >> reporter: hidalgo's latest assault on staff occurred after a rare period of good behavior. >> most of the time that hidalgo has been in our facility he's been housed and grouped alone because we found when we house him and group him with other inmate, he tends to rub off on those inmates. instead of dealing with one hidalgo, now we're dealing with many of them. however, recently over the past few months, he has been out of trouble, he has been cooperative, he has been behaving. and one thing he had requested

because he had been behaving is a cellmate. after a careful review we allowed him to have a cellie. >> his cell mate is waiting to transfer to prison to serve a five-year sentence. >> i roll pretty good but hang around with wrong people. a good kid went wrong, huh? >> on the second day guerrero and hidalgo were housed with each other, the two inmates quickly showed up on staff's radar. >> hidalgo and his cellmate were disruptive across the day. and when we did chow later, guerrero apparently stuck his arm out the trace lot, wouldn't bring it back in so that we could close it. >> after the male service, the corporal and his partner decided to check the cell for contraband. >> and about the time the door opened i don't remember who was

on which bunk, but guerrero and hidalgo both stood up, and they came towards the door and stood side by side, creating a barrier. >> he wanted to search the cell and we didn't try to let him in. >> we were like, hey, we want to come in and do a cell inspection. well want to search for contraband. and they're no, you can't come in here. >> get against the wall. for what? we're going to shake you down. you ain't going to shake me down. >> the first thing i thought was this is something in this cell. and then i realized oh, this is it. there is going to be a fight. >> as the corporal's partner tried to pass between the inmates, hidalgo attacked him. >> hit him, as near as i could tell, hit him with his right hand. >> i defended myself. and i went off on him. we were fighting. >> the officer, he was on the floor, repeatedly hitting my cellie. >> guerrero then jumped on the officer's back. >> apparently he put him in a chokehold with his right and was bailing his head with his left. >> the officer came to his

partner's defense. >> i came in and i grabbed guerrero by the arms and i pulled him and tried to pull him off. but i sat there for a few minutes, wrestling with him a little bit. >> the corporal is trying to restrain me. i'm getting at this other lawman, trying to get him off my cellie, my homeboy. blood everywhere. >> officers inside the housing unit security control room witness the fight and alerted the special emergency response team, or s.e.r.t. >> the s.e.r.t. team then arrived. they secured inmate hidalgo. >> they came and dropped their knee on me, boom, split my chin, which caused me to take stitches. blood is coming out. so i'm laying in my blood. so when i get up and come out, one of my other homeboys seen it. >> as hidalgo and guerrero were escorted by the sert team to medical, another orejone gang member, jeremy gonzalez, witnessed the procession. >> i seen him that he was bloodied. being that's my homeboy, i've been nothing him for a long

time. me and him have been through a lot. i wasn't going to let it just ride, you know what i'm saying? i let my anger kind of get the best of me too and popped my door out with a shank. >> inmate gonzalez apparently was able to defeat the locking device, open the cell door, and he ran out of the cell and was holding a seven-inch piece of metal. >> it was made out of the top blade of a squeegee. >> unfortunately for gonzalez, by the time he figured out how to pop the lock on his door, hidalgo, guerrero and the sert team had already left the unit. >> he came rung out into the day room because he thought everyone was still here fighting. he got to right about here, and then he realized that, you know, he was a day late for the party. >> there is four laws down there there is a sergeant, a lieutenant, a corporal, and regular officer. >> and he started to get real nervous, because, you know, he had no backup. he is over there with a weapon

in a secured facility. >> with gonzalez already outnumbered fo outnumbered 4-1, they're called back to assist. >> camera, go, camera go. >> i'm not stupid. i laid it down real quick, threw the shank away from me. chilled out real quick. >> he threw the knife on the gown, not at the officer. it was clearly gently thrown to the ground and he laid down on the floor and was secured. >> luckily, nobody was hurt in the process. what a scare is he did have that shank. and that scares us what would have happened if he was close enough to use it before an officer would have saw it. you know, it could have just as easily have gone bad as it did go good. >> all three inmates involved in the incident were moved to single man cells and were given new felony charges. for gonzalez, the new charge can

scary especially serious consequences. he is awaiting trial on a murder charge. he has plead not guilty. >> i just wish i wouldn't have done that, because it's going to be like a domino effect with my other case. just that little case right there is going to get me bad. they're going to be seeing me as like a threat to society coming out with shanks in jail, you know. so that's probably going to sting me. >> coming up, backed up toilets flood a housing unit, and jeremy gonzalez faces because of a special response team. >> [ bleep ] my arms don't. >> first, i had a mechanical pencil and poke your eye out. do not move. >> one of the most feared female inmates in bexar county. asthma doesn't affect my job... you were out sick last week. my asthma doesn't bother my family... you coughed all through our date night! i hardly use my rescue inhaler at all.

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knowing that some of their peers have less than ideal hygiene, many inmates do all they can to make their cells as sanitary as possible, especially raymond diaz. >> you would be surprised that probably 75% of the people and their hygiene habits. you imagine the opposite. it is not. >> diaz, who is awaiting trial and has plead not guilty to charges of theft, burglary and cocaine possession says cleanliness or the lack of it can lead to consequences. >> it's a big part of being locked up there. is people who get dropped, beat up because they don't keep things clean. >> diaz's cellmate, marcelo who is waiting to be transferred to begin a six-year sentence is happy to indulge him. >> he jokes that i have an op saysive compulsive disorder. >> which is fine for me, all right. >> i'm not a germophobe, but being in prison might make some

people anal. >> the shirt to keep the dust out. when people walk by, it blows dust and air. for all the people who think we live in filth on the contrary, we probably have a cleaner cell that most people's houses. >> while the jail lets most inmates use cleaning supplies, others, like erica haywood are only given the bare minimum. >> she is only getting some pine which is very little with a little of water and two sanitary napkins to clean herself. >> haywood, here you go. all right. let me know when you're done, all right? >> it's just a yellow cleaning solution they give us, and i basically put it on the floor. i use it for my mattress, the toilet. they won't give me the broom because i had an incident last week with one of the guards and we got into like a confrontation. so now they don't give me the broom. >> we used to give her brooms

and all that stuff. and last week she decided she was going to try to jab it in officer through the trace slot with the broom. >> in the three months she has been at bexar county, haywood has been cited several times for fighting with staff and other inmates. now she is housed in a high security female administrative segregation unit, where she is confined to a single person cell 23 hours per day. it is often a noisy, disruptive unit. >> some of them are very hostile. some of them are very aggressive. we do have to be very careful, because at one moment to another they can just snap at you. >> haywood has done time at the jail on prior convictions. her latest arrest came after a fight with a bank security guard, who had ordered her to get off the telephone. >> if he had just approached me differently, i probably wouldn't did that. but he was embarrassing me in front of the whole bank. >> so we started going off on each other. and he is in my face. i'm in his face. and he reached in for me to grab

me. bam, i got him. i took him down. i had a mechanical pencil. i like if you move, i'm going to poke your eye out. do not move. haywood has yet to be tried on the resulting charge of aggravated assault with bodily injury, but plans to plead not guilty on grounds of self-defense. she admits, however, that her temper is hard to control. >> you start to feel yourself bubbling up. you start to feel that hot anger just boiling inside of you like you're going to explode. and you tell yourself you can control it. you tell yourself, i can control this. i'm not going to hurt nobody. but when it actually comes trial to do it, bam, you just hit somebody. it's like a reflex. they might say one wrong word to you, bam, you hit 'em. >> officer laura was also a victim of haywood's temper. >> the day that erica assaulted me, i was just doing my observation rounds and passing out mail like i would normally

do. >> i told them in the hallway i could feel the anxiety coming on. i knew an attack was coming on. i feel like i'm going to hurt somebody. >> erica was out in her day room. and at that time, she was only wearing leg irons. her hands were completely free. >> here is the lady, passing out mail. i confront the lady. why you trying to play me, this is that. and she is just looking at me like uh-huh, uh-huh. >> she took a swing at me. she scratched my face. and it was on. we went toe to toe. i did punch her in the face. i punched her body. all i wanted her to do is stop charging me, because she continued to charge me. >> and then i started getting her back. i started fighting her back. next thing i know, here come the sert team. >> i was able to move out of the way, because all i saw was a sert officer with a taser, and they tased her. >> they shot me. i had a probe, like a long

string with a pin. it looked like a dart, stuck into my body. >> [ bleep ] this thing off me. >> it got me mostly in the shoulder area, i think. and i could feel myself going out. >> stop resisting here. stay still. >> because the pain is so excruciating, all you can do is take that pain, take that pain, take that pain. >> who shot? who shot? >> my family taught me, do not let people disrespect you. we just like that. we're just very reactive people. this is the way i grew up. so people look at that like she is violent, she is this, she is that. i'm nowhere near what my family has raised me to be and what -- and they have no idea. >> [ bleep ]. >> you betback ho. >> i'm very mild. >> [ bleep ]. >> coming up, i threw some

bodily fluids and things, bodily products. >> erica hayward adds a new weapon to her arsenal. >> and -- >> i was patting him down in the crotch area and felt a bulge. a catch like this is pretty rare. >> the ongoing battle to stop the tattoo trade inside the jail. not me... that's his job. true. i relieve gas fast. [ male announcer ] gas-x is designed to relieve gas. gas-x, the gas xpert.

as in other correctional facility, tattooing is not aloud at the bexar county jail in san antonio. violators could get up to 60 days this segregation, or even face additional criminal charges. but the demand for tattoos on the inside is so great, there are always inmate tattoo artists willing to take the risk for a payout of commissary goods or other forms of compensation. they make ingenious tattoo guns by assembling the parts of other items they are permitted to possess, and staff are constantly on the lookout for them. >> i was patting him down, right down his crotch area, and i felt the, you know, the bulge, which is not a usual bulge. i asked him what it was, and he pulled it out, opened it up.

it's a tattooer. a catch like this is pretty rare. >> that's a good catch, man. >> this right here is from the inside of a light. it's a staple. this right here is the same copper wire that came from the inside of the hair clippers. and two checkers pieces to hold it together. these guys know what they're doing. >> another inmate, marcelo cardenas is not a tattoo artist, but has gained a reputation for crafting high quality tattoo guns. >> i sell it, it goes for 25, $30 in this county right here. >> because he is due to leave the jail any day now to start his six-year prison sentence for assault, cardenas agreed to demonstrate how it's done. >> so right now it's not like i really care about it. if they wrote me up, i'm going to leave before they do the punishment or their reprimand on me. >> reporter: cardenas starts with some wire scavenged from electric hair clippers. >> we grab the wire like this.

>> he winds the wire around a screw to make a crude electromagnet. but he also needs a metallic magnet which is pilfered from a phone. >> the magnet, when you put it on top of the screw, it bounces with the cycles of the electricity. you bounce like this. >> the needle is made from a staple attached to a q-tip shaft. >> and use the string to tie it up. that's pretty much how you do it. the magnet 20 pounds, he push the needle. i not only invented, but i learn it. >> reporter: several other bexar county inmates also make their own tattoo guns or rigs, and the source of their knowledge could very wellspring from just one man, jose hidalgo. >> early on in his incarceration, he was teaching other inmates how to create the rigs, how to do the tattoos. as a result, they were destroying county property. >> once we're in a cell 23 hours

a day, we get creative in breaking lights to get the wire. we burn grease to make the ink. >> even though we pulled him out, the knowledge he gave them is something we're combatting today. inmates are constantly making rigs, and they're constantly tearing apart the light fixtu fixtures. and that is something that he started. >> hidalgo has also been on the receiving end of the jailhouse tattoo trade. >> when inmate hidalgo first came into the facility, he didn't have anywhere as near as many tattoos as he has now. most of the tattoos he has received he has received within our facility. and he is very proud of his tattoos. >> what's up. i was made in the hood. so as a reason for that. 237 is my hood. its zip code. 78237. i have the ese san antonio.

i'm a player, that's why i got that i got female that's got money. i got the benjamin franklin. >> hidalgo's underarms display the initials of his arm, tango oro. and on his abdomen is the image of a glock 40 millimeter handgun which he says is a favorite weapon of drug dealers. >> crack cocaine on the scale. trust no one. basically, when you're semi-ing drugs, you can't really trust nobody. end up snitching on you. >> although hidalgo is proud of his extensive body art, he is starting to worry about how a judge and jury will react to it. he is expected to soon begin a series of trials in a litany of charges, including assault and arson. >> i should have waited until after my trial. but it's too late for all that. a lot of people see somebody as tatted is going to judge them. i feel it's going to affect me. >> coming up -- >> flooded his cell.

he said just for no reason. he is notorious for doing something like that. >> a major disruption prompts the emergency response team to take action. ne else. we've had this farm for 30 years. we raise black and red angus cattle. we also produce natural gas. that's how we make our living and that's how we can pass the land and water back to future generations. people should make up their own mind what's best for them. all i can say is it has worked well for us.

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hello, everybody, i'm betty nguyen. here is what is happening. a military flyover for crowds in egypt celebrating the country's new leadership. president mohamed morsi was ousted yesterday, and a senior judge sworn in as the new interim president. france has rejected an asylum request from nsa leaker edward snowden. it's believed he is still at a moscow airport. and more than 50 people in the new orleans area celebrated in july 4th as new american citizens. similar ceremonies across the nation and overseas will have more than 7800 candidates taking the oath through friday. congrats to them. now it's back to "lock-up." . due to mature subject matter, viewer discretion is advised.

>> take a seek. >> despite staff's best efforts to stop them, some inmates at san antonio's bexar county jail still find ways to illegally tattoo each other. but if staff can't catch every tattoo, they can at least document them and add them to their intelligence database. >> tattoos are the most common nonverbal forms of communication in identifying gang affiliation. gang members love to put their gang somewhere visibly on their bodies so rival gang members or their own gang members can identify them as are they friend or foe. >> let me see your tattoos. take off your shirt. what have you got? >> we train our guys to look for these tattoos. we look at these tattoos. aside from just tattoos, we'll look at their history in the facility. do they have a history of conducting gang-related

activity, strong arming the units, assaults, things of that kind of nature. in conjunction with their tattoos and that history, we can establish whether or not we think the guy is a gang member. >> raymond diaz is up front about his gang-related tattoos. >> the stuff i got on me, a lot of it is gang-related. they call them stamps. everything was done behind bars with a staple. we don't use fancy needles and all that the main part of my chest is the blast. that's for tango blast. it's probably one of the biggest prison gangs in texas. i chose to put it in big letters on my chest because when i get to a prison unit or pod or something, the first thing i do is take off my shirt, and it's clearly visible. if someone has a problem with me, they're going to let it be known. >> diaz is also a tattoo artist, and says he has applied many of his tattoos himself. most are gang-related, but one is a fan tribute.

>> which is my taylor swift. she is -- i did her for my own personal gratification. i don't know what it is about her, but the first time i ever heard her voice, i was locked up. and i would listen to her music. and she has this really cute country voice. it soothed me. no matter what is going on, there might be fights, chaos, the building could be burning down. but if i'm listening to taylor swift, i'm relaxed. >> but it seems no humility with puncture the outbursts in the segregation wing which houses members of the jail's largest gang, the orejones. >> usually they'll cause a disruption if they're upset or if they just want to gain attention. mostly, they all feed off each other. one is kicking the door, they all join in and start screaming. >> some days it's worse than others. they're young, rambunctious.

they have nothing better to do. so that's the way they make their noise. you know, everybody thinks that this job that we have is such a gravy job and such a easy job. i challenge anybody come in here, work this job for a week, and see if we're overpaid. >> later in the day, the disturbance escalates when one of the inmates starts flooding the unit. >> guy in cell 12 started flooding and just for no reason. he is notorious for doing stuff like that. >> the inmate is well-known to staff, jeremy gonzalez. besides facing charges of murder and aggravated assault, gonzalez just picked up another felony charge after confronting jail officers with a seven-inch-long shank. since arriving in bexar county, he has been sanctioned for several other infractions as well. >> i was trying to do good.

i've been doing good six months straight, trying to chill to get all my visits back, get back to my family. you go through depression and being aggravated. it mess was your head, you know what i mean? i just couldn't take it anymore. >> within minutes, two other inmates add to the flooding. >> they're utilizing uniforms, whatever material they can find by stuff do you think the toilet drain and continuously flushing the toilets and causing it to overflow just to be belligerent and disruptive. >> gonzalez's friend and fellow orejone jose hidalgo says he is not impressed by his actions, and that such behavior is now looked down upon by the gang. >> they know we don't no more. >> 26. >> the special emergency response team, or sert, is mobilized to restrain the troublemakers. >> the setter team was called in

due to the flooding. it came in to the officers and triggered the alarm which the system was activated. >> they will put them in hand restraints due to their disruptive behavior not to harm themselves or anybody else. >> the team begins with gonzalez, who submits to their orders, but not quietly. >> are you going to tell me -- slam me down, homey. >> anyone who is shackled, being in chains for one to two hours and be medically evaluated every 30 minutes by a medical staff. that is medically to see if there is any cramping, anything that is any injury towards the inmate himself. >> big time orejone, [ bleep ]. >> before long, the sert team has restrained two other pairs of inmates, also involved in the

flooding. >> big time orejones. >> just when officers think they have the situation under control, gonzalez manages to slip his hands out from behind him. >> he's got his restraints in front. >> the sert decides that it's time to deploy the restraint chair, which is designed to temporarily immobilize inmates who pose threats or refuse to follow orders. >> right here? >> roll over on your mattress, on your chest. the inmate is refusing to comply. you got it? >> as the sert team enters the cell, gonzalez launches a verbal assault. >> [ bleep ]. mark my words, [ bleep ], [ bleep ].

mark my words. >> threatening everybody, calling remarks and other words. >> [ bleep ], [ bleep ], [ bleep ], [ bleep ], dog [ bleep ] [ bleep ]. >> i hope i never get out of jail and see you in that world? i start swinning on you all, beat [ bleep ]. >> that's it. >> [ bleep ], you [ bleep ], i drop you first. >> stop resisting. >> my arm is stuck, dumb [ bleep ]. >> only when gonzalez feels a taser gun pressed against his back does he finally give in. >> secured. >> gonzalez will stay in the chair until he calms down, or up to a maximum of two hours. >> dog, what is it, two hours?

after that, what is going to happen next? still do the same [ bleep ]. come on, man. come on, man. ain't going to stop nobody. for a couple of hours, yeah, but not for life. i'm still going to do it again, and keep doing it. >> coming up -- >> this is one of the spots that we use to hide. >> the ingenious techniques inmates use to conceal the tattoo paraphernalia. >> that's how we do it. >> she'll take her feces and roll it up into a ball and throw it up underneath which actually rolls into the other cell. >> erica hayward's disturbing behavior and the impact it has on her neighbors. >> went right under my bed. oh, man. "and one of the most efficient trucking networks," "with safe, experienced drivers."

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managing a sprawling urban correctional facility like san antonio's bexar county jail is a task full of challenges. from inmates acting up to dealing with gangs, and an elicit tattoo trade, officers are constantly put to the test. >> these inmates in here do have time to study you. they know almost everything about your job. they know exactly when you're coming. they know exactly what you're looking for. inmates that are actually doing a tattoo, they'll stop what they're doing. they'll put away everything, all in most of the time within 20 seconds. they have time to actually hide their tattoo rigs, their ink. they will hide it on top of the light fixture, under the stairs as well. and in a they'll find any little small opening that they know you won't find, and they will put

all of their contraband in there. >> hiding anything in jail, where every area is subject to inspection at any time takes determination and creativity. just ask marcelo cardenas. >> this is one of the spots that we use for -- to hide the guns, the tattoo guns. i'm just right now making one. >> cardenas, who is sharing his secrets because he is soon leaving for state prison and says he is not worried about punishment has a clever technique for hiding his homemade tattoo guns. the process begins with another piece of contraband, a box hinge. >> this is one tool we use to break the wall little by little. you scratch it. >> in this case, since the hole is still small, cardenas demonstrates how he use as bar of soap to conceal one of the magnets used in his guns rather than the magnet itself. >> the thing we do is we put the

magnet inside the hiding spot. we break the soap so you can fix it. you have to take more time. but right now i'm just showing you. >> cardenas then gently peels small strips of paint off the wall. >> we peel off a little bit. >> and he moistened the paint with water. >> because this paint is based on water. so the water make it sticky again. and then you put some paint on top of the soap like this. so you go like that lilly little. and then you a tunnel. that's what mexicans do. we are good at it.

>> while cardenas uses stealth to get around jail rules. >> erica haywood's disobedience is anything but covert. when managing haywood went from difficult to dangerous, jail officials mandated new precautions to prevent further violence. >> it came down that after that assault that happened with me and erica, they now need to have the sert team take her to recreation and bring her right back, just in case she tries to assault somebody else. >> now she is only allowed to leave her cell under heavy security. haywood's assault on officer laura came after haywood claimed to be having an affair with a male officer, a charge the officer and his coworkers emphatically denied. >> erica does not have a romantic relationship with an officer. all she does is write letters to him and causes him stress. >> officer laura believes

jealous drove laura to attack. >> she started making these allegations, you want to take my man, you want to take my man. i said, no erica. >> haywood's erratic behavior prompted jail officials to order an in-depth psychological evaluation. the results proved her to be mentally competent. >> i stayed for two weeks and they were why are you here? you're not incompetent. >> she tries to be the victim all the time. if something happens to her, she is always like oh, they did this to me. i believe erica, she is just one of those mean people. she is not mental. she is just mean. >> stripped of her privileges and required to move about under heavy guard, haywood has continued her campaign against staff, using the only weapons she has left. >> when i protest because they were not picking my trash up, they weren't picking my trays up. i through some bodily fluids and things, bodily products. >> she started gassing officers. and basically gassing is when you take your urine and your

feces, you mix it up into a little cup and you let it sit between a couple of hours and a couple of days. and once the officer comes to retrieve your tray or whatever it is they're going to get from the tray slot, she through it out. it happened last week where it completely got on the right side of the officer. and as far as inmates go, we don't know what kind of diseases they have. and all that bodily fluid carries it. >> haywood's latest action was bodily substances have gotten the attention of other inmates in herceg congratulation unit. >> so she'll take her feces, roll it up into a ball and throw it underneath which actually rolls into another cell. >> she would aim at inserting doors. she aim it at 15's door, my door, number 8's door. but it's, you know, when you make her mad, she knows that we don't like of course [ bleep ], so she'll try to throw it at our door. >> as disgusting as the barrage might be, hayward's neighbors take it in stride. they have even developed mitigation strategies. >> she actually started getting

nice about it. she'll warn us before she is going to do it she is okay, what do you say, haywood. >> get ready. >> better put your [ bleep ] up. so i put it like this on the bottom and barricade it in here, you know what i mean? so i got to barricade this on the bottom of my door so she can't throw [ bleep ] in here. one time i got real pissed because she threw a meatball. i thought it was a piece of [ bleep ]. shut up, girl. my friend said, don't worry about it, it wasn't a [ bleep ], it's a meatball. it looked like a little balled up turd. went right under my bed. i was mad. >> haywood's reasons for doing what she does covers a wide range of mistreatments in the jail. >> the lady brought me the tray and some of the food was missing off tray. the food was cold. this is the crap they feed us

for lunch. >> she's never responsible for what she does, every time we try to put blame on her, this is what you did, this is why the consequences, she's like, oh, no, you triggered it, it's your fault that i am behaving this way. >> she's just something else for real. coming up -- >> this is the life i chose, i guess. it's not the life i'm going to choose forever. >> the true costs of jose hidalgo's life choices. >> i mean, i'm still here for him because he is my son, but people grow up and people change, and i hope my son will change. which is why he's investing in his heart health by eating kellogg's raisin bran®. good morning dad. hi, sweetie. [ male announcer ] here's another eye opener. not only is kellogg's raisin bran® heart healthy it's a delicious source of potassium. ♪ mom make you eat that? i happen to like raisins.

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hidalgo -- >> yeah. >> jose hidalgo is getting ready for a big day. >> hidalgo. >> for the nearly three years he's been in jail, hidalgo has

only seen himself get into deeper trouble. but he's maintained strong support from his family, and today his mother and grandmother have arrived to visit him. >> i visit him as much as i could, maybe every week, every two weeks, and it takes maybe four to five hours to even see him because he is one of the inmates that has to be walked with security next to him. he's not in population. he's always in lockdown. >> hidalgo also gets financial support from his family. they deposit money into his inmate account which he can use to purchase snacks or toiletries from the jail commissary. >> when i see people don't have family around, it's trouble. my fame family help me out a lot, though. if it wasn't for them, i'd be struggling, too. >> thank you.

>> you all got a passport? >> yes. >> my mom, she only speaks spanish, so when we come here to visit him, we talk to him in both of our languages, but she's always there for him. she loves him very much. >> hidalgo? >> hi, mijo. >> i want -- [ speaking spanish ] >> i want the picture. >> she's already 15? rudy. >> hidalgo's mother worries about the extended time her son might have to serve. he's recently added five new felony charges to the 16 that brought him here. >> he's always getting into trouble mainly because he gets mad and frustrated just being locked up. it worries me because it seems like charges are never going to stop. >> hidalgo now has a trial date

for his most serious charge, aggravated robbery. he recently turned down a plea bargain for 25 years but losing in court could result in a much longer sentence. >> i mean, i'm just praying that everything is going to be okay. >> if i beat that one charge, i've still got to wait for the other charges. >> now that he's had all these cases, sometimes i feel that he's never going to come out. i mean, i'm still here for him because he is my son, but i hope one of these days he's going to change his life. >> i love you. >> i love you, too. stay out of trouble. >> all right. >> be good. >> bye. >> bye, mijo. >> this is the life i chose, i guess. it's not the life i'm going to choose forever. right now i got to see what happens with me and that's pretty much it.

>> hidalgo's friend, jeremy gonzalez, is in the intensive supervision unit after he burst out of his cell with a seven-inch shank and then flooded his housing unit. his murder trial has been postponed, and in the meantime he has limited his contact with family because it's just too hard to deal with. >> i tried to use the phone once. he breaks my head. pushed me into water. i ain't going to be there for a while, you know what i mean? >> despite his efforts to avoid thinking about family, a reminder has just arrived by way of today's mail. >> i got this letter from my oldest little sister. she's 12 years old. she's real smart. she gets straight as in school. i'm real proud of her, you know what i mean? hi, brother. how you been?

i've been good, just working hard in school. i want to see you but every time i go, you're on restriction. you need to behave in there. i love you, brother. be good and write back. sincerely, your sister. man. she's worried about me. she's really young. she shouldn't have to be worrying about me, you know what i mean? all my family are stressed out about the time i'm looking at and what's going to happen. i hate to say it, but i try to forget about all of them, you know what i mean, because if i don't i just keep thinking and go crazy in the cell. you can't do nothing else but just make the best of it. i've got to be stronger, you know what i mean?

>> due to mature subject matter, viewer discretion is advised. >> 1025 is an all available unit, respond to the area. >> members of the jail's most pred tore gang set their sights on the vulnerable prey. >> the jail officials are determined to show who is in charge. >> this is my jail, ain't nobody in here want nothing in here but me. >> smeared feces all over his body and the walls and doors. >> another inmate has an apparent breakdown.