due to mature subject matter, viewer discretion is advised. >> america's prisons, dangerous, often deadly. there are 2 million people doing time. every day is a battle to survive and to maintain order. >> down on your feet. down! >> located in the deep south, holman correctional facility where most are serving life sentences. we spent months documenting life on the inside where the prisoners have nothing but time and nothing to lose. this is "lockup: holman extended stay."

for the officers and staff working at holman, the biggest challenge is dealing with difficult inmates. >> you ain't got no business [ bleep ] with my -- >> dude, i didn't know. he took my mail and throwed it away. >> that's the part of it. [ bleep ]. i don't have any problem. ask any officer that walked by here. i don't know [ bleep ] with nobody. >> and with a steady decline in staff, the pressure is on the new recruits. >> if i fail -- i don't even want to think about failing. it's not an option for me. i'm going to pass. i feel like if i did fail, i'm letting a lot of people down. not just myself.

welcome to the gates of hell. >> make sure they charge him double for arm band, okay? hey, and then whoever that armband belonged to, he need to get charged, too. >> in roughly four months of shooting inside holman, warden grantt culliver has shown many sides. >> warden's office. culliver. can i take a message? he'll call you back. yes, ma'am. >> you take messages, warden? >> yes, ma'am. we do it all. >> he's firm. >> step back and get your shirt on like you're supposed to. >> but fair. tough --

>> you're right. i'm going to be with him. you're right. >> [ bleep ]. >> if you would shut the [ bleep ] up then i could understand somebody's going to be pissed off at your ass in this place acting like a child. >> yet understanding. >> i just want to talk to him. did i do something? >> so real i'm doing you a favor, huh, on the one hand. >> but this morning, a side of the warden we haven't seen emerges. >> last month, we lost three cos and we lost three trainees. one new trainee is scheduled to report on the 16th and we're not making any headway. all you got mandated. actually going backwards. it just puts more work on the current staff that we have. and all the time. more than anything else, it's our staff. it puts a lot of pressure on staff.

and i just feel like our staff is -- i don't want to say tired, but i feel like staff is tired. you can't work but so many overtime hours on and on and on. without -- at some point you're going to hit a wall. that will work one or two ways for us. neither of those ways are good. they'll be more stressed which means less tolerant and more uses of force, et cetera, which is not good, or they'll start calling in to get some time off, which makes somebody else have to work which is still not good. it's just not a good situation at all. >> besides being the administrative lieutenant, i'm also in charge of institution recruitments. that's been going pretty good. as of lately, we've been getting some pretty good recruits in.

i think we got four or five at the academy right now and so far those guys are doing good. >> come back and -- >> i came in here as a trainee or cadet and basically the pre-part of my deployment before i attend the academy for correction officer, co-1, is to basically come here and be an observer. i've been preparing for that for now for about seven months and just trying to get ready for the different physical requirements and the mental requirements it takes. and as soon as i get done with that, i'll come back and be a correctional officer. so i'm looking forward to that. >> looking for knives, ice picks, reefer, money, anything, pills, anything that's not given

out at the institutions, it's called contraband. >> you really can't find anything else around here for the type of pay and benefits without a college education. and there's a 25-year retirement plan. and i'll be less than 50 years old when i fully retire here if everything goes well through the academy, so i'm looking forward to that. >> you have to shake down the ball yard before we let inmates out on the yard. >> i feel like i've trained pretty hard. i did attend the academy on the 29th of january and there was a portion on the obstacle course and i wasn't able to do it, to basically sum it up. when i came back here, i felt embarrassed that i failed something simple like climbing a wall. since then i've trained every day and i think i'm prepared and i think i'll totally exceed my expectations. honestly, i cannot let myself fail. because i have invested a lot of time. worse case scenario, if i fail, i honestly don't have any clue what i would do. i do have a 2-year-old daughter. and we just had a newborn son.

he's 14 days old today. i have a lot of responsibilities in my life now. i feel like if i did fail, i'm letting a lot of people down, if i did fail. so my feels are no outs. if i do fail, i have to make it happen. >> if cadet hardy graduates, one of the responsibilities he may have is performing surprise shakedowns. >> cell searches, there are 24 hour searches that are designated cells to be searched on each shift. prioritywise, you know, it should be really high. with the shortage we have, there are any number of times when the cells don't necessarily get searched because you got other things that takes precedence. so cell search is not necessarily at the top of the list. but when we get information, and we get information from seg, just like we do from general pop about guys having different things in their cells. you know, if we do the 24 hour

searches, we get the time to pull some stuff out of the cells. >> officers are looking for contraband ranging from drugs and weapons to items not allowed in administrative segregation, like tobacco. if an inmate violates rules in segregation, he winds up in disciplinary ad seg where even most reading material is considered contraband. >> that's evidence about the -- i'm telling you, i got the files in my file, man. that is. that's evidence, man. you know you're violating the law. >> you ain't got no [ bleep ] with my legal -- you know it's against the law. what you doing, bitch? get your weak ass -- xroo i've been there. >> you going to go [ bleep ] again. >> i'm still here too. >> you get your ass -- >> i'm still here. >> we'll see if you'll still be here. >> [ bleep ]! [ bleep ]! >> i don't care nothing about you. you ain't [ bleep ] me. >> we care about you. we're going to take care of pu.

>> don't [ bleep ]! >> everything we're going to take care of pu. he's not happy. >> he had a copy of a quarterly newsletter our department puts out. it's put out for the employees. it's not put out for the inmates. i don't know where he got it from. it's not something he's supposed to have. he's claiming it was legal evidence in a trial and he got mad. when he got mad, your first reaction is you get angry. you want to lash back. but we hear that every day. you have to be thick skin to let that roll off and understand he's not talking to the person. he's talking to the blue suit. you can't take it personal. write it disciplinary, treat it as professional thing, not personal thing, do the paperwork you're supposed to do. you can't take it out against

him on a personal level. you have to remain professional at all times. it's a stressful job. this stuff builds up and you have to find ways to work it out. deal with your stress. a lot of jobs are stressful. everybody has to learn how to deal with that on a personal basis to get stress out of your system. i exercise a lot. >> next on "lockup: extended stay," is second time a charge for officer hardy's physical exam? >> very a tough physical test you must pass.

as dawn breaks on holman correctional facility, the officers and staff on the dayshift settle into their daily routines. >> yes, sir? >> what are the requirements to getting a picture sent in?

>> are you talking about females? female friends? >> yes. >> okay. they can have lingerie on. they can have panty sets on. bathing suits as long as the nipple area does not show, and the bottom part of the genitalia does not show. so you can have those, but that's it. >> all right. >> all right. thank you. >> okay. i'm going to close the window and wait for the next one. >> meanwhile, sergeant english is on lock fixing duty, one of the many jobs he holds at the prison. >> this is normal. i do this all day long. i walk like this all day long. they call me from seg this morning and told me this lock wouldn't open on the tray door which means every time they feed this inmate, they have to open the door. the whole cell door. which puts them at a security risk every time they feed him.

so i'm going to take it apart and fix it this morning. ♪ snshg ♪ i mix this oil up. i was a machinist before i became a corrections officer. ♪ four gate, please. yeah, 1-j3 1084 to the gate, please. turn around. >> regardless of how busy sergeant english gets, there's always time to shake down the suspicious inmate.

>> just keep standing there. i'll just drop it so i can get my hands -- nope. you done it to yourself. ask me how i knew. then you lied. >> that's it. >> go on back to your dorm. talk to you after a while. a6, main hall. 22 to the 48 gate. these sandwiches he made in the kitchen, he stole. >> you hungry? >> no, i ain't hungry. >> but stealing sandwiches is no laughing matter since it could land the inmate in administrative segregation where some inmates cause nothing but trouble for the officers. >> just two days ago i had some

mail come and you came by here and took my [ bleep ] mail and throw it in the dump. >> this is a holman death row/segregation unit so this is a sensitive, high security area. it does have a different feel here. you got a lot of inmates back there that have been in single cells for a long time. and they, of course, build up hostilities. this time of the year, the temperature, the weather is hot, and of course that helps to also flare tempers. we have to be very, very cautious. we have to follow procedures because it's a highly explosive area. >> i didn't take anything from you, man. i got a right to personal mail and legal mail. that man took my mail two days ago. showed it to me, throwed it in the trash can. throwed it in the trash can.

they don't do nothing about it and i'll tell y'all the real reality what's going on in this prison. you see him over there? because he don't tell you the truth. i'm telling you something. >> i thought you told me we was going to do better. >> two days i will be going home and these folks keep trying to trap me in this prison, lying on me. writing me up disciplinary i ain't never did. saying i did things i never did. this officer is trying to trap me in the state of alabama. hey, man, crooked. the world out there is crooked. i ain't no devil. >> jaime bell, constant pain in the side. troublemaker. always has some sort of complaint and he's just not going to be satisfied. he's just going to complain. how long have you been in disciplinary seg? >> how long have i been in disciplinary seg? you all had me in disciplinary seg three years. >> three years?

>> three years. >> and all of this entrapment. you don't deserve any of it. >> three years! >> and i don't serve any of it. >> they brought it on me. fight. they brought it on me. jumping on me. i'm going to be in the free world very soon and y'all going to see. they trying to take my life in this prison but they can't do it. i'm coming home. >> jaime, and he's been in disciplinary seg, i know he's been there for the last year, and i don't see him getting out anytime soon. these officers work here on a daily basis they deal with these inmates, and you build up a relationship with these inmates and some are good, some are not so good, but again, it's an area where we have to be very cautious and very particular. >> the job of dealing with the inmates brings us back to the mailroom where ms. etheridge's visitors seem never-ending and the questions never change. >> yes, sir.

that's okay. >> i need to know what the requirements are to receive a photo. >> you want a normal photo or are you talking about one of your girlfriend or something or a female? >> of a female. >> female? the nipple cannot show. the genital area cannot show. other than that they can have on lingerie as long as it's not see-through. they can have on a bathing suit, bra and panties, as long as it's not see-through. you can't see anything down here or here. >> what about like your friend? can they send you pictures of them drinking beer, stuff like that? >> no. >> no pictures of beer in the photo? >> no, sir. >> okay. thank you. >> you're welcome. i have never seen him before in my life. coming up, jamie bell like you've never seen him before. >> just trying to get ready to go home soon i hope. the recent e in cafeteria prices is not cool. when you vote for flo, we'll have discounts. ice-cream discounts. multi-cookie discounts.

pizza loyalty discounts! [ kids chanting "flo!" ] i also have some great ideas on car insurance. [ silence ] finding you discounts since back in the day. call or click today. i like her. she thought she'd feel better after seeing her doctor. and she might have if not for kari, the identity thief who stole jill's social security number to open credit cards, destroying jill's credit and her dream of retirement. every year, millions of americans just like you learn that a little personal information in the wrong hands could wreak havoc on your life. this is identity theft. and no one helps stop it better than lifelock. lifelock offers the most comprehensive identity theft protection available. if jill had lifelock's protection, she may have been notified before it was too late. lifelock's credit notification service is on the job 24/7.

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♪ ♪

as warden of holman, grantt culliver is always looking for ways to use the prison environment to his advantage. >> what do you do -- >> lettuce. >> there's no lettuce in alabama. >> down in mobile. >> what kind of lettuce? >> japanese let us, like that. >> japanese lettuce? i ain't never heard it. >> can't grow no damn lettuce in alabama. >> i try itted. >> collard green. i don't see it, that's what i tell you. i ain't jesus christ. >> that's what i just tell you. whatdy tell you? >> warden culliver is currently planning upgrades to the

softball fields in hopes of raising morale and lowering tension. >> this time of the year, softball field, that's your premiere event. in the afternoons the guys get out here and play softball, really don't have any problems out of them, keeps tension down. >> they get tired, they go in, take a shower, go to bed. >> go to bed. no fights. it's the overall process of trying to improve the facility. >> though there's plenty of room for improvement, the inmates at holman get maximum use out of their softball field in its current condition. >> that's one. my percentage just went up. if you were able to transpose, imagine them in uniforms, take the wire away from the fence, just from the attitude of the guys, right, it would be any other male softball league in any small town america or usa, doing what they do after they've had a hard day's work minus the beer. it's the same thing with the

exception of you're surrounded. i think it helps to transcend from being in here all day, you get a chance to get out. i think it helps to keep the tension down. >> all work and no play wears down even the warden, so he always looks forward to downtime with his kids. >> i coach a rec league team. i actually coach my two sons, and i've done this before. this is the first time i will have had them on the same team. >> we go back, run the wheel. bubba going to the middle. you go down low, okay? let's go. let's go. on three. one, two, three, defense. good defense. good defense. stay on your feet. stay on your feet. good defense. good defense.

i get an opportunity to spend some time with these kids and in trying to be a role model for some kids. but not overbearing or anything like that. sometimes you're watching kids, you see kids that have a lot of potential and they have some bad attitudes and i realize what a bad attitude is going to end you up at. a lot of times i pull those kids in, hey, look, no sense in you throwing this away because people will turn a back on you if you have a bad attitude. too far for a jump hook. he went straight up, ref. nice, nice, nice! i get something out of it, too. i basically tell these kids if i give my time to come out here and spend time with you so we can do this, i expect you to give me the effort back. >> it's essential for warden culliver to maintain a life outside of prison but it's cadet hardy who's sweating it just to get in.

a few days ago the correctional officer in training took his physical examination for the second time, and this time he passes with ease. >> well, actually i did a lot better than i expected. of course i had a lot of doubt because of failing the previous academy in january. i gave it 110% because i had to. i didn't want to do this over again. alabama corrections has a very strict and, you know, tough physical test you must pass in order to become -- even complete the academy. going in i thought that was going to be the hardest thing to overcome and which i passed with flying colors and things like that but that's just the tip of the iceberg. >> the situation of the system and what we're going into, understaffed, overcrowded. it's probably one of the worst times to be a corrections officer and everything that is taught to us at training camp is for a purpose to keep us alive, keep us safe.

next on "lockup: extended stay," cadet hardy passed his exam, but can he survive his first shift? >> he made a little threat and i called to get backup.

i'm veronica de la cruz. security is getting tight around the super bowl site in new jersey. tsa has added two dozen bomb-sniffing dogs. a winter storm is intensifying across central and northern illinois. forecasters are calling for up to 8 inches in some areas around chicago. and former chicago mayor richard daley is in intensive care. he remains in the homent for monitoring and evaluation. i'm veronica de la cruz. let's get bach to "lockup." due to mature subject matter, viewer discretion is advised.

well, inmates move contraband cell to cell, tier to tier, they use dental floss, they tear up sheets. they tie like an empty tube of toothpaste on it and they flip it from one tier to the other. they move cigarettes, tobacco, magazines, anything they can get to read, they'll try to move it. normally tobacco, they won't move anything like tobacco or any pills or anything like that, only if the officer is not present, that's when they'll normally do that, or they know we're going to get it. this is not something we put up with, and we have to put up with a certain amount of it but if an officer is on the tier we try to get those to prevent things from being moved from cell to cell.

>> toothpaste, you know what i'm saying, shoot it up under the door, pull on it, pull on it, pull on it, make it jump. make it jump the tier. we use a trail. i know you want it. she going to break down on you, too. you know what i'm saying? it's all good, though, man. >> it's been more than a week since we last saw jaime bell. >> that man just took my mail two days ago. showed it to me, throwed it in the trash can. >> and apparently we've caught him on one of his good days. >> dressed. just trying to get -- getting ready to go home soon, i hope. >> jaime bell. he needed some help today. he's got some legal work he's trying to take care of. last week we had the incident with him, he didn't want to cooperate. jaime bell, when he wants something, he's cooperative. when he don't have anything for

you, he doesn't need anything, he's not going to cooperate very often. >> one more time. >> you want help the other day? >> they try to get you come out of the cell, he didn't want help them. >> it's just something we deal with every week with him. we're used to it. >> i'll check on it. i'll look on it. >> t! >> hey! >> tea! tea! tea! >> a shortage of staff has lowered the number of cell searches in ad seg and in turn more contraband is being smuggled in. and sold in ways most officers can't detect.

>> sign language keeps police out of our business. most police don't know sign language so that will be a way to beat them. >> we asked antonio easter to translate sign language from a previous episode. >> he's telling him that he's got ten bugles for him. bugles are worth so much back then. once you get up there, can you make like $150, $200 off one pack up there. they doing anything to get it up there. i heard folks ding them, you know, stick them up their butt, you know what i'm saying? all those crazy stuff to get bugles up there, you know what i'm saying? it's a lot of different ways to get it up there. i wouldn't tell you my way because i ain't going to get caught, you know what i'm saying? >> this is inmate smoke tobacco up in seg. they put it in any kind of

deodorant. then they stick -- this here does a good job. they'll put deodorant back over it. they hollow it out, marijuana, glued back on there. cellophane back on it. he had three tobacco, marijuana, as well as matches. what give him away is when i was shaking his property down, before i got to this point, i found rolling paper. here's a card, a regular card for the rolling paper. this inmate right here actually had -- this is a different area he received. he had it glued together. and he had rolling paper in that. it's hard to deny when it got your name on it. he had two boxes inside a box glued together and matches all down the sides.

one individual did a very good job, he took this whole hand off his shoot, pulled the bottom off. there's not much cushion in these state shoes but he lined that full of tobacco. when he took it off, i knew something wasn't right. i took my knife and popped it and it popped out. this right here is a false bottom. you put one bag, another bag, you glue it back up. not everything appears what it is in prison. i'm sure i get beat quite often. i catch quite a few. i do it for a living. i enjoy it. officers hope to put an end to tobacco business with surprise cell searches. >> he smoked all the tobacco. that's all he had left as far as tobacco goes. >> an officer brutally stabbed in the course of duty. >> one time he went into the

muscle. he stabbed me three times in the forearm. cut me twice on my upper arm. slashed me right down through here. she thought she'd feel better after seeing her doctor. and she might have if not for kari, the identity thief who stole jill's social security number to open credit cards, destroying jill's credit and her dream of retirement. every year, millions of americans just like you learn that a little personal information in the wrong hands could wreak havoc on your life. this is identity theft. and no one helps stop it better than lifelock.

lifelock offers the most comprehensive identity theft protection available. if jill had lifelock's protection, she may have been notified before it was too late. lifelock's credit notification service is on the job 24/7. as soon as they detect a threat to your identity within their network, they will alert you, protecting you before the damage is done. and lifelock offers the proactive protection of checking and savings account takeover alerts. lifelock's comprehensive identity theft protection guards your social security number, your money, your credit, even the equity in your home. it doesn't matter how old you are or how much money you have. identity thieves steal from everyone. you have to protect yourself. i protect myself with lifelock. [ male announcer ] while identity theft can't be completely stopped, no one protects you better than lifelock. and lifelock stands behind their protection with the power of their $1 million service guarantee. you have so much to protect and nothing to lose when you call lifelock right now

and try 60 days of identity theft protection risk free. 60 days risk free. use promo code onguard. order now and get this document shredder to keep sensitive documents out of the wrong hands. a $29 value free. ♪ ♪ i nethat's my geico digital insurance id card - gots all my pertinents on it and such. works for me. turn to the camera. ah, actually i think my eyes might ha... next! digital insurance id cards. just a tap away on the geico app. could save you fifteen percent or more on car insurance. everybody knows that. well, did you know that when a tree falls in the forest and no one's around, it does make a sound? ohhh...ugh.

geico. little help here. and an officer brutally stabbed in the course of duty. this is not your everyday job that you walk in and fill out an application for and that any and everybody can come in and do. you have to realize you work in a prison and it's a maximum security prison.

>> you know it's against the law what you're [ bleep ] doing, bitch. >> you have to prepare to be disrespected, you know. you have to be prepared to be called names. >> lock him up. >> you have to be prepared for the violence. you may have to break up a fight which didn't have anything to do with you but then you're obligated to protect life. if there's a fight between two inmates and if it's in -- let's just say it's in the housing unit. one officer in the housing unit. number one, you'd call for assistance. that's the first thing, get some assistance. two, tell the guys to stop. and the third thing is to use a chemical agent to break it up. >> when proper procedures aren't followed, it's the officers in danger. >> we were preparing to do an institutional count bed check. over the in-house radio we had came a what we call code blue,

telling us an officer needs assistance in the dorm. he just had a first fight going on. >> me and an inmate had an argument. a senseless argument, to be truthful. we had an argument up by the front of the dorm by some ice, passing ice out. i said, we don't have to get into it, he said, well, i'm going to do what i have to do. so i stood up, stepped back out of that and say, well, no sense waiting any longer. we might as well get started now. so he, like, went for the pocket. i started backing out of it. we had an argument over in the corner, right? he's drunk, half dizzy, out of his pocket come a little thing, a little knife, so i caught my hand. >> myself and three other officers rey ran down to this cell. we observed the two inmates back toward the back of the dorm fighting. >> by this time the police coming, they're running. the police end up tackling me not realizing the guy got a knife so that's when he got the chance to swing the knife and i get cut or stabbed, so to speak. i get stabbed like in the side of the jaw and in the back

twice. yeah. before the police realize he got a knife. >> in the confrontation between myself and him, which seemed like an eternity, which was probably three or four minutes. he stabbed or cut me approximately eight times. one time here went into the muscle. he stabbed me three times in the forearm, cut me twice on my upper arm and slashed me right down through here. a homemade knife about 7 1/4 inches long, about 1 1/2 inches wide. i was very lucky. the inmate that was being stabbed was very lucky. he had one puncture wound in his back that barely missed his spine. at the hospital, you could actually see his spinal cord. it went that deep. so he was very fortunate that it didn't kill him. the inmate was trying to kill him. >> i'm trying to tell the

police, turn me loose, turn me loose, man got the knife. i guess when they're trying to do their job, that's how it come. >> it's dangerous. like i tell my wife, you know, i try to tell her every morning when i come to work, you know, i love you. because there's always that chance that you don't come home. it's stress, but i love my job. i wouldn't be here 20 years. don't do that. be nice. >> i think the stabbing incident may have opened a few people's eyes because i think as you work as a correctional officer, you have a tendency to become lackadaisical. everything is the same every day. and i think it pulls you into a false sense of security that everything is okay. something happens, it wakes you up, brings you back to consciousness that you need to be very prepared, that you need to take your time, not rush. you need to follow procedures.

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okay. you guys, we've got a project. we got to do this. we have some inmates we need to shake down. supposedly running a tobacco business back there. >> in an effort to clean up segregation and prevent any more tobacco transactions, the captain and his team prepare for cell searches. >> we're going in there and looking for any kind of contraband, as always, weapons, drugs. tobacco is a big thing so we're trying to get tobacco out of

this. all right. let's go out there and see what we can find. >> a lot of times, an inmate will tape stuff to this door. you could have a knife, you know, taped to this door. there's no clearance in here for this knife, you can see where he's been smoking. got cigarette ashes here in the door. but no sign of tobacco. >> the search for contraband continues in another cell, one that belongs to anthony patterson, an inmate with whom our crew is quite familiar. >> how are you adjusting to seg life?

>> it's hard. all right? i had 90 days to do. i did all of them except 13. that's -- you know why i'm here, right? >> no. >> having your penis out indecently exposed. public urinating. you've been here too long to be plays that kind of game. >> while the indecent exposure and possession of marijuana landed him in ad seg, today anthony is just the subject of a random cell search. >> found a couple of newspapers. other than that, i didn't have anything illegal really. so i think i'm good. i don't think i'm going to get any more write-ups or nothing, i don't think. i don't know. but i hope not. yeah, i hope not. >> since officers don't find any contraband in his cell, anthony won't receive any additional time on his one-year sentence in ad seg.

another cell search produces a familiar face to our crew. the last time we saw terry moore, he was being locked up for stabbing another inmate. >> move. move! move! >> it's not my first stab. it's not the first time i ever had my stuff stole. >> after a full morning of cell searches, the officers' diligence pays off in moore's cell. >> tobacco. he done smoked all the tobacco. that's all he had left as far as the tobacco goes. and he had this much rolling papers. did you find that much over there? >> a small amount. >> all right. it's tobacco.

writing disciplinary -- it's good to get any kind of tobacco out here any kind we can. it's always good to remove this clutter and trash. ♪ ♪ >> in the mailroom, ms. etheridge doesn't run into many problems, but every so often an inmate lashes out at her. >> i got a letter this morning. it was addressed specifically to that mailroom whatever man, and it's from kenny wilson down in segregation. and he wrote to me about his --

it was a musical card that he got. and they can't have musical cards. but we've never rejected the card itself. what we'll do is take the letter opener and go through the back and take the mechanical piece out, the battery and everything. and we'll just throw it away and we'll send them their stuff instead of just rejecting it. but he wrote to warden culliver and to me and sent the card to warden culliver and said that before i run crying and lying to warden culliver, he asked me, who do you think you are? and asked me, i don't have the right to disrespect his mail. and it says, does it say in your job to datear you up the mail? you will pay for this card, i promise you that, and you will find a new job because you've crossed the line dealing with my mail. my name is kenny wilson. you must not know i hate you low life white people as is. he doesn't even have correct

grammar. he can't halfway spell, but yet he wants to be derogatory and race racist. and that's the kind of stuff we have to deal with when we're doing our job. we didn't ask for them to come here. they're not on vacation. they're not at the ra ma'm rama. i'm doing my job. if they don't like it, they shouldn't come. >> been here a couple months getting more familiar with things and getting used to the inmates and things like that, you know, building a relationship with everybody. >> after months of training, cadet hardy has finally become correctional officer hardy. >> i've been working a lot of overtime. the way the overtime system works is you have to cover whole other shift. so, we'll work 16 hours whenever we do. today i came in at 2:00 p.m. and i won't get off until 6:00 a.m. in the morning. so it's a long ride, especially when you have to go home and still spend time with your family and things like that. but the money is good.

that's what's appealing to you and you want to do it. it can get overwhelming. it took a long time to get this. my first assignment was housing unit "a," and it was 10 p.m. when i came here that night. and the first thing you're thinking, man be you don't know any of these inmates. you're by yourself. as soon as those gates roll, 150 inmates and it's just you. it's quite an overwhelming feeling that goes through your body. i had a pen in my hand and i was fidgeting with it and i didn't realize it, i broke it in half because i was so nervous. if you're not nervous, you got a death wish because this place is not a joke. as you walk by, everybody's looking at you. every inmate, wondering what you're about, so they're automatically seeing what kind of officer you're going to be. i stopped halfway back in the

dorm and this one guy stopped and started getting irate with me because he was upset i kept walking. i was just trying to get familiar about things. he made a little threat. i called to get backup just in case it got serious and all of a sudden i got hit in the back of a head with a battery, a aa battery and i was getting hit with shaving cream balls and. it was an interesting night. but after the time went by, you know, i got a little more comfortable with people, got to know who the inmates were. i talked with guys who i thought it might have been. i said, we can make this easy or hard. i understand this is their home. you know, this is where they got to live. i'm not trying to be a rude officer or someone that's going to come in here every day being a bad officer to them direct lp. i let them know, we can make this hard. i got 25 years until i retire so i want to make the environment as comfortable as possible. as long as they're not hurting each other and stuff like that, we can make this easy.

but after time went by, a couple weeks went by, it did get better. they definite don't make it easy for a rookie officer, that's for sure. >> i have a really good staff here that over the years, they take pride in what they do. and, you know, i think they look out for each other. >> it's a tough job. you have to be prepared that when you walk outside and go back to the community someone says, you work at holman? you work at holman? one guy lasted two weeks. he found out he rather be driving a truck than trying to tell these grown man, put your shirt in. get off my hallway. step inside the block. don't break line. everybody cannot do this job. but when you find somebody that can, then you really got a special person.

two desperate gunmen dressed in bizarre masks and armed with ak-47s. a small town iowa bank, robbed. >> the taller one was lingering in the doorway of the vault. i'd look over there once in awhile but it looked like i didn't want to make eye contact. >> a violent chase on gravel roads across two counties. >> i don't think any of us realized they were that eager to fire those weapons. >> officers shot. >> shots fired. >> round splintered, hit my arm. >> my thumb was just about blown off. >> i saw blood dripping from his mouth. i had no idea if he would survive.