due to mature subject matter, viewer discretion is advised. an inmate causes chaos in this housing unit after accusing staff of abusing him. >> you have no respect for me. >> and he explodes in anger when a valuable possession is taken from his cell. >> from what i was told they found the head like in a field

away from the body. >> accused of a vicious vigilante-style murder, another inmate says jail saved his life. >> i was 437 when i came in. i am now 265 pounds. >> you looking at me? i say you, looking at me? >> the inmates in two female housing units square off against one another. >> you shut the [ bleep ] up. >> and one of them will soon learn her fate after a heinous act of violence. >> i did a terrible, horrible, horrible thing to my son. >> behind the seven-story high walls of san antonio's bexar county jail, there is a drama

that is played out daily among the 3,500 men and women incarcerated here. >> life in the county, baby. >> the majority of them have only been charged with crimes and here awaiting trial on the resolution of their cases. but for some, waiting can be unbearable. the jail's medical staff responds to a code one alert. a medical emergency. an inmate has just attempted suicide by hanging. he is 28-year-old arnulfo guerra. guerra is alive but unconscious. medics work to assess the extent of his injuries. officer bailey of the jail's special emergency response team discovered guerra. he was called in after another officer reported that guerra had covered the lights in his cell making it difficult to see inside. >> the duty officer called us. we responded to do a check. and noticed he was hanging.

he tad taken the bed sheet, tore it into a strip, and put it around his neck a couple of times. i cut him down and he was still breathing. >> san antonio fire department paramedics arrive, guerra has begun to regain consciousness. >> he was on his knees hanging forward? >> no, just hanging. >> okay. >> guerra, talk to me! >> one, two, three! [ indiscernible ] >> although his vital signs are stabilizing guerra will still be taken to a nearby hospital for further treatment. quick action by correctional staff and medics most likely saved guerra's life.

but in the past the jail had been plagued by the specter of inmate suicides. it reached a peak three years earlier when there were five suicides in a 12-month period. >> it was a rash of suicides here at the facility. and the state took a look and decided that we needed to go to a more stringent type of monitoring system of all inmates. inmates had to be observed at a specific time frame. for example, inmates that were deemed mental by the psychological department had to have an officer visually check on them every 15 minutes. >> we started sending all of our officers to suicide prevention classes. we would send them back through the academy. and we made it mandatory for every bed to go through the suicide prevention classes. our suicide rate has gone way down. >> because hanging is one of the most common methods of suicide attempts, all officers now carry a special tool as standard equipment. >> this is the rescue tool that

we have in every unit in the jail. if somebody is trying to hang themselves or something, we get in there with it and just cut them loose. we try not to let people die in this place. >> still, some inmates will always view suicide as the only way out. but shaun phillips believes his incarceration at the bexar county jail might have been the one thing that saved his life. >> when i came in here, i was pretty much knocking at death's door. >> phillips is currently awaiting trial on a murder charge to which he has pled not guilty. when he was first booked into the jail, the 5'10" inmate weighed 437 pounds. >> i was a type 2 diabetic. i was taking insulin twice a day. i couldn't even walk half a block without almost having a heart attack. >> but in the year and a half he

has been here, phillips has reduced his weight by almost 1/3. >> i was 437 when i came in. i am now 265 pounds. >> phillips has had several prior convictions for burglary and theft. >> these are some of the previous photos of mr. phillips that we have. 2001, 2003. >> from 200 pounds to morbid obesity, his mug shots tell the story of his exponential weight gain. >> my self-esteem out there in the free had plummeted. i'd stopped giving a care about everything. i was drinking anywhere from a bottle to a bottle and a half of jack a day. i started eating and eating as a comfort. >> but there was one person at the jail that would have a profound effect on phillip's life. >> hop up here and see where you are at today. >> dr. hubert downstairs is the one that got me to change. >> look at this. excellent. have a seat up on the bench.

>> he told me that he saw something better in me. >> howard hubert is a board certified physician's assistant at bexar county jail. >> shaun phillips is one of my favorite cases to talk about. shaken came through the door weighing 437 pounds. i said do you want to get the diabetes and blood pressure under control? he said of course. i said here is the plan. i'm going to put you on an 1,800 calorie a day diabetic diet, taper your diabetes meds blood pressure meds. i said if you exercise a lot, we'll take the medications away >> he was consuming, 5,000, 6,000, 7,000 calories a day. here in the jail we can control diet a whole lot. >> i'm on diet trays, so i don't get as much of a portion as everybody else. they steam a lot of my stuff. sometimes they steam them to death.

you get steamed vegetables and they come up looking like mush. but you know what? it's food. >> how much weight have you lost? >> 175. >> 175. >> 175. that's a lot of weight. >> that is a lot of weight. >> strong will power. >> there you go. >> but sometimes even will power has its limits. >> cookies too? >> thank you. >> isn't that cheating a little, shawn? >> uh-huh. >> we all know shawn slips every once in a while. shawn eats cookies here and there. i'm not going to hold that against him. i don't think there is a person who drives a car that has never broken the speed limit. >> hubert's other prescription is lots of exercise. something that phillips could have only dreamt of when he first arrived here. >> when i got here, i couldn't do one pushup. not even. now i have so much energy i don't know what to do with it

half the time. i can do bulldog pushups. ten sets of ten. i will do that anywhere from three to four times a day. >> he looks fantastic. he has definition in his muscles. he has a neck now. his calf muscles are hard as a rock. he has been exercising so much. >> to lose weight, there's one thing phillips needed more than anything, an inspiration. >> everything i am doing in here to better myself is so i can be out there for my daughter when all of this is done. because that's the whole reason why i am doing what i am doing. >> for phillips, losing weight has given him a new outlook. even as he faces the possibility of a life behind bars, should he be convicted. >> if you don't have hope and you are not positive, then you have nothing. every day i wake up, it is a new day. coming up -- >> his personality changes very frequently. >> recovered from his attempted suicide, arnulfo guerra poses some new challenges. >> he could be singing. at the drop of a dime, he is mad.

[ indiscernible ] >> and -- >> right side protective custody. left side, our detox unit. >> two female housing units. divided by hate. >> why don't you come over here and do something about it? go ahead and put your bag right here. have a nice flight! traveling can feel like one big mystery. you're never quite sure what is coming your way. but when you've got an entire company who knows that the most on-time flights are nothing if we can't get your things there too. it's no wonder more people choose delta than any other airline. so i can reach ally bank 24/7, but there are24/7branches? it's just i'm a little reluctant to try new things. what's wrong with trying new things? feel that in your muscles? yeah... i do...

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i've never felt so alive. get the future of phone and the phones are free. comcast business. built for business. at san antonio's bexar county jail, there are 16 different housing units for the 400 women incarcerated here. two of those units, hold inmates who are facing decidedly different yet very difficult circumstances. >> well, in southern bravo, we have two different units basically. the right side is protective custody. we have about eight cells in there. most of them have one person. some of them have two. depending on their cases. we can't put them in general population for fear that they will get assaulted. the right side is protective custody. the left side, that is our detox unit. anybody that uses hard-core drugs, it is mainly heroin.

so when they do that, they kick the detox very, very severely. they usually get the runs, vomiting a lot, the chills, shakes. >> the glass walls separating the women in detox from those in protective custody isn't enough to stop a seemingly endless stream of verbal conflict. >> you looking at me? you looking at me? i say, you looking at me? what? >> pc and detox, they don't get along. >> well, go ahead. say it. say it. >> detox they are very angry. they're not feeling good. they're kicking off of their drug. >> you shut the [ bleep ] up. >> pc does instigate them. because they feel like this is their house. >> can we set them off? >> so through the glass, they tend to talk a lot of mess towards each other. >> why don't you come over here and do something about it? >> there's gates and glass in between them, so they'll never

be able to actually get to each other. >> the women in the detox unit despise their neighbors for one primary reason. though they have not been convicted, most of the women in this protective custody unit are accused of serious crimes against children. >> anything against a child, the rest of the population, they deem that as the lowest of the low. you don't do anything to a child. you don't hurt a child. when the detoxers find out that pcs have the children charges they want to get into it with them as well. >> they killed their kids. we don't kill our kids. we just do drugs. >> ignore her. don't, don't let her make you cry. [ bleep ] drug addict prostitute. >> it's hard not to cry when you are getting made fun of. it's hard. >> they assume we're baby killers, but we are not. >> though most women in the pc unit have not been charged with murder, they have come up with a sarcastic response to the detox

inmates. >> they laugh at us -- >> hot sauce. >> the girls in detox will be yelling "baby killers." they'll be yelling it sometimes all day. we'll say remarks to, i guess just to joke around to laugh about it. really it does hurt us. >> chelsea sanchez has been on both sides of the glass. she came in as a heroin addict and is now in pc. >> when i am high on heroin, like that story, the dr. jekyll and mr. hyde, it changes me. it changes me. makes me like a monster. >> i mean, i did a terrible, horrible, horrible thing to my son because of the drug.

>> sanchez has been charged with serious bodily injury to a child. she admits to being high on heroin, and severely beating her 3-year-old son. when he was brought to the hospital, he was covered in bruises, had bite marks on his thigh, and one eye was swollen shut. doctors also discovered he had a lacerated liver, likely caused by blunt force trauma. >> when i am high on heroin, it is like anything triggers me. i'll just go off. i mean, i could be sitting next to someone and if something little thing irritates me, i'll start screaming and i'm just in attack mode. it's -- it is scary. basically, i chose that drug over my kids. and they probably have a better life without me. >> sanchez's son has recovered, and is living with relatives. if convicted in trial, sanchez could face anywhere from five to 99 years in prison.

but she is working with prosecutors on a plea deal. she says the only way to get through this difficult time is by numbing her emotions. >> i mean, i can cry and stuff but i choose not to. i choose, i guess, to be feeling numb. after a while, it just -- try to block it out. try to block out whatever you are feeling. and that's the only way -- to me, that's the only way i can cope every day. sometimes i watch tv. some commercials will come on that remind me of my kids. and i just -- it brings it all back. and i just, i will stop watching or start playing cards. talk to the girls. it's like i had just took out all my anger that day and it was just on the wrong person, yeah. and i'm not going to cry. >> coming up --

>> i know what i did was a horrible thing. >> josie sanchez learns her fate. and -- >> he always seems to find ways to mutilate himself. >> following his attempted suicide, the staff tries to keep him from doing further harm. as using hp big data solutions are feeling the love, too. by offering things like on-the-spot data upgrades -- an idea that reduced overcharge complaints by 98%. no matter how fast your business needs to adapt, if hp big data solutions can keep wireless customers smiling, imagine what they can do for yours. make it matter. then you may be looking for help in choosing the right plan for your needs. so don't wait. call now. whatever your health coverage needs, unitedhealthcare can help you find the right plan. open enrollment to choose your medicare coverage

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the primary challenge facing staff at san antonio's bexar county jail is managing the lives of 3,500 men and women. who for the most part would rather be almost anywhere else. they all require attention. but some inmates require far more attention than others. >> no english. mexico. >> it has been one month since he attempted to hang himself in his cell. [ speaking in a foreign language ] talk to me. >> after a brief hospital stay, guerra is now back in the segregation cell where he will

be closely watched. >> he will be monitored. and pretty much watch him, every 15 minutes. we check on him. just keep a pretty watchful eye on him. >> that day what were you feeling, what were you going through? [ speaking in a foreign language ] >> he says that the reason why he did it is because he was lonely. he was in lockdown. he sees that everybody gets visits. he doesn't. he sees that everybody gets letters. he doesn't. everybody else speaks in english. he doesn't, so he doesn't have anybody to talk with. he just felt lonely. and that's why he did what he did. >> with four prior stays at bexar county, guerra is well known to the staff here. he is known for resisting arrest

and he says he is part of a significant enterprise in mexico. >> arnulfo guerra, claimed to be part of the mexican cartel known as the zetas. however, he is something more known as a zetita, mules for them or works for them in some way or another. [ speaking in a foreign language ] >> he says that when he was down there he worked with the cartels and everything, but he's not a killer. [ speaking in a foreign language ] >> jail staff, however, are less concerned with guerra's criminal past than his current behavior. >> he keeps getting picked up on minor charges, criminal trespass, possession.

inevitably he starts making demands, gets upset if the demands aren't met. so upset he will start injuring himself. he is banging his head on the wall. he it finding instruments to cut himself. [ speaking in a foreign language ] . >> this arm here, that was the last one. that was the one that he pretty much opened it up. all these other cuts on his arms, he uses tattoos to cover them up. that's how long he has been doing that. >> staff say they're never quite sure who they're going to encounter when they deal with guerra. >> his personality changes. very frequently he can be one person that is singing. and, then, at the drop of a dime, he is mad. >> hey, bekwie -- be quiet. respect, please. >> he's told me in the past, we

can give him the taser. we can give him the oc spray. we can give him whatever. if problems is what he wants. he will give us problems. >> whenever he doesn't get his way, he will become disruptive. just the other night he was upset. he started tearing the bunk off the cell wall. he is constantly having to be replaced in our emergency restraint chair. >> i like the chair, i like the chair. >> and it doesn't bother him when we put him in the emergency restraint chair. >> he always seems to find ways to mutilate himself. razor blade between his teeth. wherever he can place it. >> a lot of people, negative attention is the only attention they know how to get. is it appropriate? no. are there better ways to try to get attention? yes. is this the only thing he knows how to do? yes. >> because of his behavior, he

will remain housed in the observation unit for the foreseeable future. he insists his actions are not for attention. he maintains his suffering is real. [ speaking in a foreign language ] >> he says he's not doing it for attention. he says he is doing it. that's the way he is suffering. >> coming up -- >> i'm not going to mince words. i beat the crap out of the guy. i am not going to lie about it. >> shaun phillips opens up about the murder that brought him to jail. and josie sanchez faces the judge. >> josie sanchez. advanced safety systems & technology. shipping and manufacturing. across the united states, bp supports more than a quarter million jobs. when we set up operation in one part of the country, people in other parts go to work. that's not a coincidence. it's one more part of our commitment to america.

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human remains have been found in the search for a missing university of virginia student, hannah graham. forensic tests are now underway to determine the identity of those remains. police now classifying graham's case as a death investigation. jesse matthew jr. has been charged in her abduction. hurricane gonzalo hitting

bermuda. another hurricane anna is passing south of hawaii. now back to "lockup." >> across the street from san antonio's bexar county jail is the annex. it is here that low inmates are charged in large dormitory housing units that are usually -- while some try to rest,

others are socializing, talking on the phone or playing games. matt gentry prefers to spend his time making music. ♪ i don't know about a job ♪ i'm tiring of being incarcerated ♪ ♪ i want the lifestyles of the boca raton ♪ ♪ you can stay up in the hood or you can widen your terrain ♪ ♪ you can keep on hustling but i'm going to follow my dreams ♪ ♪ don't you want to live a casual life ♪ ♪ the type of living that'll do you right ♪ ♪ it's up to you so do your thing ♪ ♪ yeah [ applause ] >> a whole different perspective on life. not all about what you are doing in the hood or growing up around. there is more to life than what you see. so, there is a whole different terrain, you can widen up to. all up to you to choose the path. that's what the whole song was about. >> some of the chosen paths of the 3500 men and women have led to heartache. others have sought more productive paths inside the jail. >> give us this day our daily bread.

forgive us our trespasses. >> when he first arrived here, shaun phillips weighed 437 pounds and said he was slowly killing himself with food. after medical staff put him on a diet and exercise program, he says he lost 175 pounds. but phillips still carries a heavy weight. he is awaiting trial for murder. he is accused of seeking vigilante justice against a man he believes sexually assaulted a close relative, a young girl. phillips admit he and three accomplices drove the man to a remote wilderness area and began beating him. >> i'm not going to mince words. i beat the crap out of the guy. and i'm not going to lie about it. we beat him up in the field. i said don't come back inside san antonio ever again. >> phillips says one of the

accomplices took it upon himself to stab the victim. >> the dude that was with me did it. he stabbed him. and slit his throat. i was in the truck. there was nothing i could do. i was 50 yards away. by the time i got back over to the spot, it was -- i couldn't do anything. >> when some hunters discovered the body weeks later, it was not only decomposed. it was decapitated. >> from what i was told they found the head in a field away from the body. the only way i could figure why the head was away from the body is the animals got to it. because it was out there for two months in the summer heat. there wasn't much left of it. >> phillips was arrested along with his co-defendants. two of them are in other housing units after -- at bexar county. he says the third is the actual killer and is still at large. phillips also says he is willing to accept the consequences of his actions but feels the murder charge is too much. >> even if they want to come at

me with aggravated assault, i'm willing to do that, but i didn't murder the guy and didn't have the intentions to murder him. >> the stress of his case may be taking a toll in other ways. today phillips is eating a regular meal instead of his usual diet plate. and topping it off with a second helping. >> anything it better than the diet trays. >> in the women's wing of the jail, josie sanchez's case is drawing closer to a conclusion. she admits to brutally beating her 3-year-old son while high on heroin. sanchez, recently signed a plea deal and today will receive her sentence. she doesn't know what it will be. but she at least knows the worst case scenario. >> i was signing the papers on a 14 year cap.

you know, it was like i know it wasn't a lifetime. it felt like i was signing my life away. it is a good deal. compared to five to 99. >> though sanchez can be sentenced to a maximum of 14 years in prison, she could also be released on probation. >> it depends on the judge. the da is opposing probation. so she wants to give me a sentence. she wants to give me time. >> sanchez has also relinquished custody of her three children. they are staying at least temporarily with relatives. >> i don't see me ever seeing them again. ever knowing about how they are. who they're with. if they're okay. >> sanchez says the only way she has been able to cope is by holding in her emotions. now she fears she will not be able to show them at all. not even to the judge, who is about to sentence her. >> the judge expects me to be, i guess, looking remorseful. i mean, because i am remorseful. you know it's hard for me to

show my feelings, especially in here. i haven't cried for a long time. or since i have got here. i just, i can't. i can't do it. >> a short time later, sanchez arrives at the bexar county courthouse. >> all rise. please have a seat, everyone. please have a seat. good morning. josie sanchez. >> yeah. >> the case that she stands before you, we are asking you to consider probation. >> sanchez's lawyer argues the violence towards her son was due to the effects of heroin addiction and now she's clean and no longer poses a threat. >> she has never been in the system before. i believe she will never be in the system again. >> do you have anything to say? >> yes, sir, i know what i did was a horrible thing. and if i could take that day back, i would but i can't. i mean, there's no possible way.

i mean, there's not a day that goes by that i don't think about my kids knowing that i'm never, ever going to see them again. it's hard to let it out. because i feel if i do let it out, i will have no control over it and i will just break down. >> this is somebody who has chosen very poor. i am asking the court to allow her a pass to allow her to seek help. >> i'm sorry, ma'am. i can't do that. i'm going to sentence her to ten years td c. give her credit for time served. good luck, ma'am. >> thank you. >> sanchez's sentence of 10 years in tdc, texas department of corrections, means she will soon transfer from jail to state prison. as sanchez is let out of court, her lawyer believes justice was not fully served. >> i am just torn up. because i like her. she is an anomaly. she is not for whom the prison

system is designed. i think she is going to have a long road. >> coming up -- a cert officer receives the shocking experience of 50,000 volts of taser power. for my retirement. transamerica made it easy. [ female announcer ] everyone has a moment when tomorrow becomes real. transamerica. transform tomorrow. transamerica. so ally bank really has no hidden fethat's right. accounts? it's just that i'm worried about you know "hidden things..." ok, why's that? no hidden fees, from the bank where no branches equals great rates.

ghave a nice flight!r bag right here. traveling can feel like one big mystery. you're never quite sure what is coming your way. but when you've got an entire company who knows that the most on-time flights are nothing if we can't get your things there too. it's no wonder

more people choose delta than any other airline. ♪ want to change the world? create things that help people. design safer cars. faster computers. smarter grids and smarter phones. think up new ways to produce energy. ♪ be an engineer. solve problems the world needs solved. what are you waiting for? changing the world is part of the job description. [ male announcer ] join the scientists and engineers of exxonmobil in inspiring america's future engineers. energy lives here. [ male announcer ] the rhythm of life. [ whistle blowing ] where do you hear that beat? campbell's healthy request soup lets you hear it in your heart. [ basketball bouncing ] heart healthy. [ m'm... ] great taste.

[ tapping ] sounds good. campbell's healthy request. m'm! m'm! good.® for over 19 million people. [ alex ] transamerica helped provide a lifetime of retirement income. so i can focus on what matters most. [ female announcer ] everyone has a moment when tomorrow becomes real. transamerica. all right, gentlemen. leave the door open. come out and close the door behind you. >> during most shifts at bexar county jail, the ratio between inmates and officers is about 48 to 1, but in case of emergency, officers know exactly what to

do. they reach for the small box attached to each one of their belts. >> it is called a duress box. when an officer is in need of assistance, main reason is, when inmates get into a fight, a physical altercation, thes -- this is when we would utilize the duress box. >> pushing the button puts officers into action. >> the special emergency response team. they respond to all fights, fires, riots. >> one, two, three, stand up. >> yes, sir. >> these guys are highly trained officers in tasers, pepper ball weapons, 40-millimeter launcher weapons. ready to rock and roll. >> as intimidating as the weaponry is, all of it is nonlethal. and relies on tactics and training to quell disruptions. >> we are always training. be prepared for anything. >> while cert training focuses on what to do in a crisis, it

also covers what not to do. >> what's wrong with that? >> they're dragging him. >> they're dragging him. you put stress like that on somebody's rotator cuff, it is going to rip them out. you guys have got to prevent things like that happening. we just do not do that. >> the whole concept of cert is a team, six people. you respond as one team. and control whatever situation we got. our ultimate goal is being there within 90 seconds. >> we always train in something new. today we are doing a six-hour block of training for o.c. which is pepper spray. so these officers are going to be exposed to o.c. spray. >> about to get sprayed in the face with o.c. and it's not fun. >> officers deploy o.c. to control violent inmates. but whenever they use it, they're also exposed to the spray and must still be able to function effectively. >> i need everybody over here. >> for those of you who have not

been exposed to this, i am going to let you know right now it is going to hurt. you are going to get sprayed in the face. i will ask you a couple of questions. you are going to go to the station there. you are going to deliver ten, good solid punches and commands. >> don't start screaming like a little girl. >> blink your eyes. look at me. blink your eyes. what are the last four digits of your social? >> [ bleep ]. >> when did you graduate? >> '98. >> when? look at me. i can't see you. all right. go. open your eyes, mark! >> [ bleep ]. >> throw the punches. >> yeah. [ bleep ]. >> i know it is hard to keep your eyes open. y'all need to be able to see what you are doing. the reason you are getting sprayed, because it will get in your face when you use it upstairs. >> oh [ bleep ]. >> you guys are awesome. >> the only thing that makes it

better is water and air. right now i feel look somebody has taken an iron to my face. it hurts bad. >> okay. >> lift your head up. keep your head up. >> don't rub it. what are the last four of your social? address? address? >> [ bleep ]. >> keep your hand down. >> address. >> [ bleep ]. >> is that in san antonio? >> don't be puking on me. >> you got it. you got it. you got it. >> i got you. i got you. >> officer delgado is in for a tough day of training. >> i am about to be tased. it's part of my certification to carry the taser. >> i want you to get down on the ground. i want you to put your hands behind your back. i want you to do it now. taser. taser. taser. >> lay her down. let her go. >> don't move. this is not connected. >> that's it.

>> that's the effects. five seconds. >> we want these guys to be able to function under any circumstance. you don't want anybody going home any other way than from the way they came. >> i just finished being sprayed with o.c. in the eyes, o.c. in the mouth, and getting washed off. then getting tased. all in a day's work. i love my job. cert training is put into action on a nearly daily basis at bexar county. a code two. a major disturbance. requires the team to rush to the special observation unit. an inmate has been throwing chairs and trash throughout the day room. when they arrive, the inmate has returned to his cell. but since it is arnulfo guerra, the matter is far from closed. guerra has been at the center of several disturbances and is prone to frequent mood swings.

they reached a peak one month earlier when he attempted to hang himself. and while staff no longer consider guerra suicidal, they continue to keep him under close observation. [ speaking in a foreign language ] >> he told me he was upset because another officer allegedly kicked his door last night and threw his food tray into his cell through the food slot. [ speaking in a foreign language ] >> guerra says the officer left a dinner tray in his open food port while he was asleep. when he did not wake up, guerra says the officer closed the food port, dumping the tray inside his cell. and then kicked the door several times. the accused officer denies all of guerra's allegations. >> he was asleep. i knocked on his door, on his window. he got up. and i passed him his tray, his

juice. juice. he wanted my coffee. i told him no. he took both of them. as soon as i told him no, he went crazy. >> officer perez thinks guerra was still angry when he was let out of his cell for the allotted time in the day room. >> while the medic tries to calm guerra, the cert team searches his cell for contraband. a standard procedure following a code two. they remove trash, torn bed sheets and several strings of cloth guerra has made from the sheets. >> we'll document what his claim is and go from there. [ speaking in a foreign language ] >> from this point on, i will take the reports from the officer, send it to the supervisors and have them look into the matter. as far as inmate, he'll probably receive his disciplinaries for criminal mischief since he broke

a table. >> the inmate worker suddenly takes his creation away with the trash. and guerra becomes irate. guerra hangs a sheet to block his window, which is against the rules. but is of particular concern with an inmate who attempted suicide. >> he was pissed off because they took his trash out. >> he could be doing numerous things. there is no telling what he was doing. >> he is kind of pissed off right now because of all the stuff we threw out of his cell. >> why are you acting like that? [ speaking spanish ] >> i need you to take the sheet down. i need you to take it down for me.

thank you. >> no problem. >> okay. i appreciate it. okay. >> finally, officers give guerra what he wants. his art is returned to him. >> you got to behave. >> that's all he really wanted back, the crosses. he spent his time and energy to create. >> while guerra's art work and demand to get back it are rule violations. officers are permitted to use discretion to prevent minor violations from blowing up into major ones. they conclude if guerra's weavings and paper cross he's hung above his door will keep him calm it is worth it. >> in other units it is contraband. as disruptive as he is, we allow him to do this. he uses the crosses as a tool to keep his mind active. we don't have a problem with that. that's his activity. if he mixes a little faith into it, all the better.

coming up -- >> it really made my day. the card says i know you are not my real father. but you are the closest father figure i have had in a long time. >> sean phillips thanks the man who saved his life. ♪ [ female announcer ] we love our smartphones. and now telcos using hp big data solutions are feeling the love, too. by offering things like on-the-spot data upgrades -- an idea that reduced overcharge complaints by 98%. no matter how fast your business needs to adapt, if hp big data solutions can keep wireless customers smiling, imagine what they can do for yours. make it matter.

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josie sanchez is in a state of limbo at the bear county jail. she was recently sentenced to ten years for brutally beating her 3-year-old son while she was high on heroin. >> good luck, ma'am. >> sanchez will soon be transferred to state prison to begin her sentence. but for security reasons, inmates are never told exactly when the transfer will occur. while sanchez can only wait in the cell where she has spent most of the past two years. there is one new change.

>> it's like i can't stop crying. i came over here planning on not crying, not to show -- not to be all -- just as soon as i got here, i started crying. i couldn't take it anymore. i couldn't hold it in. >> sanchez says she was determined not to show her emotions in jail. but releasing them may have come too late. she believes her inability to show emotion to the judge may have cost her a chance at probation. >> there is not a day that goes by that i don't think about my kids. knowing that i'm never, ever going to see them again. i think that was a big part about me not showing remorse the way maybe he wanted. i knew what to say in my head. just the words wouldn't come out right. i -- i did cry a little but not -- maybe not enough. i don't know. i didn't have any feelings

coming out until i finally got into the cell. and i realize i'll be in prison for a long time. but it happens, you know. it is a consequence for my actions. that's what i got. >> sean phillips is in a different kind of limbo. he continues to await trial on his murder charge. on the bright side, his 19 months in jail has resulted in the loss of nearly 200 pounds, thanks from help from physician's assistant howard hubert. >> let's get your weight real quick. come on. i want to look at your arms. let's see how big your arms are now compared to where they were. look. see. a lot of this. look at the definition and the muscle that you have got now you didn't have. this was all just a big chunk of

skin, remember. >> without coming here, i don't know where i would be honestly. because i feel that -- i might have already been dead. he is a real big reason why i decided to change. i did it for myself. but he has been there as like a rock of support. i have something that i want to give you. a class teacher yesterday gave us a father's day card. it was just a picture. we had to make it ourselves. i didn't have much of a father growing up. and coming in here, you actually have given me my life back. you helped my self-esteem go up. this is only a portion of what i -- >> i appreciate it. i appreciate it. wow. >> i don't even know how to express how i feel. >> it has been a life-changing experience. it really has. >> wow. that really makes my day. this makes my whole year as a matter of fact.

you know. all right? all right, brother. i'll holler at you in a weak or so. >> all right. >> it really made my day. it really truly made my day. the card says -- dear mr. hubert. i know you are not my real father. but you're the cloegs closest father figure i have had in a long time. you don't know how much you mean to me. you have helped me by giving me my life back. this father's day card is nowhere close to what i owe you for giving me back my life and my self-esteem. happy father's day. love sean p. >> i just really thank god for coming to jail, honestly. it's bad to say that, but jail saved my life.

due to mature subject matter, viewer discretion is advised. i guess the worst thing about gangs is paranoia. >> former gang members attempt to leave deadly rivalries behind. but for some, the past is anything but resolved. >> i don't think no one could ever take this pain away. >> the men in another housing unit deal with a completely different set of issues. >> you have your masculines that