owe generals so you have double doors and health care workers and doctors who are taking care of those patients wear suits with their own oxygen supply, et cetera. but we've already seen, et cetera, remember, the experience at bellevue in new york city. we can treat a patient without all that elaborate setup. really for a disease like ebola, it's really the contact precaution the most important thing. all the other things would be bonuses. but there's something special about omaha compared to the other three facilities in the united states. arguably he could have been brought to another well-prepared hospital in this country. it didn't need to be one of those four. but clearly they're ready and willing and able to take care of these patients. we should utilize their benevolence in any event. >> and have been successful, as we have said, in eight of the nine cases so far. just to recap, dr. azar, please stay with us. top of the hour here.

it is 4:00 p.m. eastern. we have just witnessed a plane landing with dr. martin salia, the tenth patient to be treated for ebola in the united states, a third to be treated at this location in omaha, nebraska. we are waiting to see, this ambulance on the left, wlornlt dr. salia has already deplaned and is in that ambulance or whether he'll come down the steps and enter the ambulance. he'll then take a 10 or 15-minute ride to the biocontainment unit that dr dr. azar was just describing to us. and at that point they will spend the next key hours to determine what is the severity of ebola in dr. martin salia's case, in this situation. just to give us a little background of why he was there in freetown, sierra leone, it's described by his family that he would often spend much of his

months and weeks in sierra leone, his home country, to assist those of his home country who are fighting ebola. as his 20-year-old son said, he's a really good guy. somebody who doesn't take himself like a high person. he goes on to say, he loves helping whoever in need, and he always sacrifices just to make sure someone else feels happy. you know, as he went on to describe his father, dr. salia's 20-year-old son said that the family at this moment are making arrangements to try to get to nebraska. they're in maryland right now. they're 98 suburb in a suburb i, his two children, a 20 and 12-year-old. and that the 20-year-old son went on to say, he's our dad, and without him seeing his family it's like more pain to him. hopefully we're going to be there to show him the support

that he needs. dr. azar, we have to remember these sorts of individuals really amazing in terms of what dr. salia has done here and what his son is describing. you know, he could live comfortably and safely in maryland and practice there. but he has spent many a week away from his family and spent it in one of the most dangerous places in the world right now. >> i know. i mean, it really truly is remarkable for anyone who volunteers their time. it is. it gives me chills just to think about it. it's very easy to sit in the comfort and sir ilty of your own home and talk about these individuals. i mean, they're making such sacrifices for humankind for patient care. that's the hippocratic oath we all take. these people absolutely go above and beyond. >> that quote from his son saying he loves helping whoever in need. this means him going across the world. >> and he's true to his word.

those are not empty words. >> 44-year-old dr. martin salia is who we are looking for at this moment and we hope for the best certainly dr. azar and the rest of you watching and myself. dr. azar, can you see some of the pictures on a screen nearby you right now? dr. azar, are you still with us? dr. azar, who is with nyu, on the phone with us right now, a rheumatologist at new york university. she's giving us good perspective. we'll try to get her back. our connection is a little inconsistent. we're noticing the live pictures on the left side of the screen, some of those there coming out of the ambulance or leaving the plane do not appear to have protective gear on of anything that is apparent tao us at this moment. we've seen two or three individuals leave. we can't see what is inside the of the plane. the windows, at least from this

viewpoint, are opaque, and we cannot determine what is inside. we just saw a bag being removed on the other side being put on the flat bed truck on the opposite side. the doors on the ambulance now open, and the ambulance originally stopping on the far side. another individual now leaving that plane. again, it had wheels down probably about 20 minutes ago. dr. martin salia who left freetown, sierra leone. the plane may or may not have stopped for refuelling. we don't know. now we expect dr. salia to be leaving this plane very shortly. 's a resident along with his family of a d.c. suburb in new carrollton, maryland. he is a legal u.s. resident. but as i was just saying, as a general surgeon and as he contracted the virus in his native sierra leone, he had to leave now to come to omaha,

nebraska, as he battles this virus, as he battles for his health. and what has been described at least by officials from the omaha biocontainment unit, one of the four special units across the country, is that his condition could be more critical than previous patients that they have seen so far. and the next 24 hours will be especially important to determine what his situation is. and so many are concerned. his wife sastu salia telling to "usa today" and associated press that she spoke to her husband yesterday and she said that his voice sounded weak and shaky. but she said that he told her, had enough strength to say "i love you." so his voice is shaky. he sounded weak. dr. azar, i think you're back

with us here. >> yes. >> that could be associated with a whole host of different viruses or diseases that one might contract. and in fact early on if it was thought that it might be tie food fever. they had two negative tests, then the third test was positive. at least from some of the anecdotes to date, that's not uncommon. >> no, it's not. in fact, that's why we always say, especially when people are asim matic completely, we can't detect the virus in the blood at all. the virus when someone is first infected and hangs out in the spleen and liver, et cetera, we're not going to biopsy those areas. but it's not uncommon for people at the very, very earliest onset of symptoms to test negative for two to three days before the virus has replicated enough to be high enough to be detected in the blood. >> got it. in terms of concentration, if you will. >> correct. >> i was just noting here, dr. azar, whether you can see some of the pictures here or not

of the plane, but we were noticing that those coming out of the ambulance, coming out of the plane, not wearing necessarily obvious protective gear. >> right. >> that would not be necessarily what one would think based on what we've seen from other patients that have been transported from one location to another. wf rig >> right. again, we don't know exactly how many personnel they have on board. certainly we wouldn't expect the flight staff or pilot to need to be -- i think there's probably a core group of health care workers who are directly involved in his care for the flight, and they're probably the ones who are needing to be suited up like that. you know, we talked about either traxy drivers or ambulance drivers even in the u.s. don't need to be necessarily as long as they're not coming into contact with the patient. >> right. that's the key point to be made. if you're not coming into contact with the patient, bodily fluids has been the key phrase

that has been used by many an expert including yourself that we need to remember, right? >> right, exactly. absolutely. there's probably a section of the plane where he and a few of his health care workers are. and the rest are just flight staff and pilots and any additional people. i'm sure they have more suits on board. i wouldn't be surprised in case anything happened. >> a big question as they were determining how to care for him was his health. was he strong enough to travel, to make that long flight from sierra leone, west africa, to omaha, nebraska. >> right. >> they determined that, yes, he did have the fortitude, the strength, he could travel to omaha, nebraska, to this special containment unit. >> yes. >> would he be in a suit the entire way? would they now be perhaps giving him a suit to put on? what do we know about that process, if anything? >> whether the patient needs to be suited up now? >> during the trip.

was he wearing this suit perhaps during the trip, or would they be now saying, okay, here is the containment suit, if you will, that you need to wear to get you to the biocontainment unit at the hospital? >> you know, i wonder that myself actually, richard. i'm not sure i know the answer to that. i think the patients we've seen coming off the plane, i remember vividly dr. kent brantly walking off and we were all so surprise thad an ebola patient would be walking off the plane. i think for those people who are going to be more ambulatory they need to be in a suit. but if he's in a stretcher and going to be transferred directly to the hospital bed, the facility at omaha is completely separate from the rest of the hospital. so the unit he's being transferred to is isolated in and of itself. they probably will not suit him up to transfer him into his room there, is my supposition. >> craig spencer was the last

patient in the united states with ebola, and the good news came out tuesday, the united states is ebola-free. >> right. >> we're now four days later, and we have dr. martin salia, a resident of maryland, now in the united states. again, we now have a patient here in the united states. >> right. >> again, you made this note earlier. eight of the nine patients so far have been successfully treated. what's changed in that amount of time? because we have of course been following very closely the ebola virus in the united states. but we've now spanned months in this process. what's changed in that time? >> well, look, i mean -- well, the thing that's interesting about that question is that, unfortunately, thomas eric duncan was in the middle. he certainly wasn't the first we can't argue he was the first patient and we learned all of our mistakes from his case and he succumbed and everyone has

subsequently survived. i mean, when patients are treated in a facility that knows how to handle this, we've demonstrated that we can certainly beat this virus. the lessons learned here are when not a health care worker but a random individual shows up randomly at an emergency room that's ill-prepared to handle a case of ebola, bad things can happen. that's exactly what we saw with that. you know, certainly we mobilized after the dallas experience and the preparedness across the country has just shot up exponentially to now where hopefully every state has at least one facility that is the go-to place. >> dr. natalie azar, thank you so much. >> it will always be interesting from a historic point of view how this all happened. namaste.

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my name is roy hallums. >> an american contractor kidnapped in iraq and forced to plead for his life. >> i'm please asking for help because my life is in danger. >> and a dramatic search by u.s. special forces all caught on two of the soldiers' helmet cameras. >> is he going to be sold off to another group and be beheaded? is he going to be killed because he's taking up too much effort? >> november 2004, roy hallums is working for the saudi arabian trading and construction company, negotiating catering contracts for the iraqi military and police. >> our office was about three blocks outside the green zone where the embassy and the u.s. army offices locate. we knew it was a dangerous place, but we never had any trouble with anybody. >> but on november 1st, that all changes. at the time, special agent tom

o'connor is with the fbi's joint terrorist task force. >> on november 1st of 2004, roy was working in his district office. >> i was working on my computer, and i saw some motion to my left. when i looked up, there were four men standing in the doorway with ak-47s. one of them said, you come with us, or we'll kill you. >> they zip-tied his hands behind his back and his ankles. they put a bag over his head, and then he was brought out to a car. >> like many hostages before him, roy hallums disappears without a trace. american authorities fear the worst. >> unfortunately, a lot of those hostages were being shown on video being beheaded. so it was a real concern that a u.s. citizen would be used in that manner. >> but it appears the kidnapers are more interested in money than murder.

>> the head of the gang, the shaikh, he said to me that, because i was an american, they were going to get $12 million for me. >> in order to conceal his presence, the captors hide hallums in a farmhouse 16 miles outside of baghdad in a hostile region coalition forces call the triangle of death. >> it's an area that had a lot of issues. there was a large insurgent population. and al qaeda had a strong base out of that anbar province area. >> roy hallums' residence for the next ten months is this underground bunker, seen here in photos later taken by the fbi's evidence response team. the conditions inhumane. >> i was always tied up. always had a blindfold. when they shut the door, it would be totally black. if you tried to stand up, you had to bend over because it was so short.

i was like that 24 hours a day. >> i've been in law enforcement 30 years. i've never heard of such a horrendous environment for someone to be in. >> on close-up this morning, american hostage roy hallums. he was snatched in baghdad nearly two months ago. on tuesday a videotape merged showing hallums pleading for his life. >> i'm please asking for help because my life is in danger. >> a proof of life video is just that. it's going to show anybody who is interested, whether it be family, whether it be law enforcement, that we have this person and he's alive. >> they take the mask off. on my left there's a man with an ak-47. and he puts a piece of paper like right here. he says, you read it. my worst thoughts were, well, they're going to kill me during the video. i'm not asking for any help from president bush because i know of

his selfishness and unconcern from for those who have been pushed into this hell hole. >> when you watch it, it's clear this isn't roy hallums' words. he actually asked for assistance not from the u.s. government but from libyan leader moammar gadhafi. >> i am asking for help of arab rulers, especially president moammar gadhafi, because he's known for helping those who are suffering. >> it takes nearly a year before the u.s. government has enough intelligence to act safely. there's no guarantee hallums will even be alive once they get there. but on september 7, 2005, it's go time. a daring raid in broad daylight, and the soldiers' helmet cams capture every adrenaline-fueled moment.

>> i heard helicopters. and at first it sounded normal, the helicopters flying by. the helicopters started getting louder, and then it felt like they were landing on top of the house. i heard a lot of yelling and running, and then i heard somebody hitting on this door. i didn't know if it was somebody there to rescue me or trying to kill me. the door falls in. this american soldier jumps down in the room, and he points at me, and he says, are you roy? and i said yes. he says, come on, we're getting out of here. one of the special forces guys handed me a flag and said whenever we're able to rescue someone, we always give an american flag to them. >> it was a pretty exciting day for everybody that was involved in it. and i have to say in 30 years of

law enforcement that's as good as it gets. >> these guys jump out of their helicopter and run right in, not knowing what they're going to meet. they didn't know what to expect. to me, they're real heros. >> for 311 days, roy hallums endured the worst of human behavior and lived to tell the story. >> i think the main thing is just don't give up hope. coming up, from a single desperate american to 52 desperate americans. inside one of the most notorious hostage situations of all time. >> for 444 days we were humiliated from firing squads, russian roulette, stripped nude. [ male announcer ] take zzzquil and sleep like...

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>> for 444 days we were humiliated from mock firing squads to russian roulette, stripped nude. >> islamic students, militants, are angry with the american government over its support of the deposed shah of iran. in what will become the single most iconic image of the crisis, the students lead their american hostages blindfolded out of the american embassy in tehran and parade them before photographers. for months leading up to the crisis, iran has been in political turmoil. the western supported shah of iran is ousted after the islamic revolution in february. at the time, barry rosen is a press attache with the u.s. embassy in tehran. >> we were in a very volatile situation for those nine months or so. and much of it came to a head

when the shah was permitted into the united states for medical reasons. >> mobs of students are protesting outside the u.s. embassy. >> imagine 250,000 people cha chanting "death to america." people knew that tensions were very high. >> on the morning of november 4, 1979, ten months into the protest, rocky sickman, a 22-year-old marine security guard, gets a distress call that iranian students are storming the embassy grounds. >> over the gate came these individuals. i took off running back to the main embassy building. >> many of these students started to shake the main gate and to climb over or use cutters to cut the chain. >> sickman and another marine

make it inside the building just as a group of students makes it through the gate. >> your adrenaline is pumping, but at the same time you're trying to load your pistol. you're thinking, here is rocky sickman from missouri. this is where it's going to end. >> sickman says he and his colleagues are ready to shoot but receive an order to stand down. >> our orders were don't fire, don't antagonize because help is on the way. we have people coming. we'll get this resolved. >> but instead of resolution, it's more revolution. the iconic image of the students parading their hostages before the media is replayed countless times to a country that feels it's being held hostage. >> the morning that we were taken, they brought us out to the front of the embassy. there were thousands of people at this point in time. >> the 52 americans become human bargaining chips as the students demand the u.s. return the shah

to iran. for the next 14 months, rosen says the captors abused them physically and emotionally. >> they'd come into your cell at night and put you against the wall, put a gun against your neck and say, we could kill you, and then walk right out. >> my worst day was when they put me up against that wall, stripped me nude, with three rifles. >> the captors forced the hostages to say things on camera that make it seem they're sympathetic to the students' cause. >> i know they keep telling us they want the shah to return to iran and we'll be released. >> on multiple occasions, the iranian students release staged videos of hostages, including barry rosen shown here, being examined by doctors, all propaganda to convince the west they were treating the hostages humanely. >> there were times that they

had some people coming in and checking on our health. sure enough, they used that, videotaped that. they brought the weights we had at the embassy from the weight room. they knew they needed us healthy to be able to negotiate. >> as the days turn into weeks and then months, the hostages wonder if the outside world has forgotten about them. but actually the hostage crisis remains a lead story. >> the american embassy in tehran is in the hands of muslim students tonight. >> during the ninth day of the crisis over the hostages in iran. >> on the 49th day of the embassy takeover. >> the militants who have held the hostages for 124 days. >> this is the 300th day of their captivity. >> about six months into the crisis, there's a rescue attempt. but operation eagle claw is a disaster. the mission is aborted. and as american forces are on their way out of iran, a helicopter crashes into a c-130, killing eight american

servicemen. it's an embarrassment for president jimmy carter. afterward, they scatter the hostages across the country to make a second rescue attempt nearly impossible. then on january 20, 1981, there's finally a break. >> good evening. on the 444th and final day of the hostage crisis. >> i, ronald reagan, do solemnly swear -- >> minutes after president ronald reagan's inaugural address, the hostages are released. a dark chapter in the nation's history has ended. they're coming home. >> all of us got on the plane, counted, made sure everybody is there. >> there are no high-fives. there's no screaming. i mean, people are still in shock. and still concerned that this is really going to happen. >> the hostages head to the united states where they reunite

with the families they haven't seen in more than a year. the emotional moments are caught on camera and carried live on tv. >> my brothers and sisters and girlfriend were all waiting for me, and my mom and dad, to get off the airplane. >> i remember getting off the plane. it was good again. it was great again. >> shortly after their arrival on u.s. soil, the hostages are honored with a parade down new york city's canyon of heroes. >> you could see new yorkers were just so happy to see us. it became a national parade, and it really meant something to all of us. it was at that time we got the idea that, god, we weren't forgotten. coming up, a bus load of kids held hostage by a desperate man with police in pursuit.

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hi, i'm richard lui with breaking news we're following this hour. an ebola infected doctor in the u.s. after arriving from west africa. you see that stretcher there. just a few minutes ago dr. martin salia taken off a plane in omaha, nebraska, put into an ambulance. he's now been taken to the nebraska medical center. dr. salia is a permanent u.s. resident but native of sierra rey i don't know whe leone where he contracted that virus. we'll continue to follow his trip to the hospital there in omaha, nebraska. but for now, back to "caught on camera."

november 2, 1995, miami, florida. a 25-mile low-speed police chase comes to a deadly conclusion. after an emotionally disturbed man takes 13 special needs children hostage on their school bus. miami tv crews capture the entire incident on camera. at the time, nubia cast lawn noes by putting her son on the school bus. but this day is different. >> translator: i noticed someone crossing the street, a well-dressed man. he quickly pushed me into the bus, closed the doors and ordered the bus driver to drive, to keep going, and that he had a gun. >> the man is highly agitated. he demands to be driven to a local irs headquarters. when the authorities get a tip from someone who witnessed a

hijacking, they respond by sending a swarm of police vehicles to the scene on the palmetto expressway. it was like a cross between "speed" and the oj simpson chase. it was a slow-speed chase for a long time and everybody was afraid of what might happen. >> there's reason for fear. the man who has commandeered the bus, the 42-year-old, claims he's armed with a gun and a bomb. >> he had a box he hid in one of the seats. we were pretty positive it was some kind of weapon. >> translator: he said that if she didn't continue driving he would blow up the bus. i started talking to him. i asked him why he was doing this, that these were special kids, not to hurt them, to not hurt us. >> through the two-way radio, sang tells authorities he's willing to talk. a florida highway patrol trooper risks his life, driving his car

alongside the bus and throwing a cell phone in through the open door. >> he facilitated the only meains of communication we had with the hijacker. it took a lot of courage. >> now a police negotiator can communicate with sangh, but it's a futile effort. >> he had him on the phone for 17 or 18 minutes, and he never determined what it was he wanted. he mentioned he was deranged. >> translator: he said, i have a huge tax debt. i don't have a way to pay it. i have two girls in college. they study at fiu and i work as a waiter in a restaurant. >> police later learn sangh owes more than $15,000 to the irs, and he's distraught over it. but the bus passes the exit for the irs building. nobody knows where it's headed. the bus driver alicia chapman helps authorities by repeatedly pressing her two-way radio so

police can listen in. meanwhile, the miami-dade police department is mapping out a game plan to end the siege. sharpshooter j.a. fernandez is ready to move. then, more than two hours after it started, the ride ends when the bus stops in front of the miami beach restaurant where sangh works part time. that's when fernandez and the s.w.a.t. team spring into action. >> i was told go for it. and i just went right in. i was the first man inside the bus. >> fernandez storms the bus with the kids still on the bus, but he's focused on his target. >> i see him in the middle aisle gesturing for me to come in and sticking his hand inside the jacket. i made a split decision. i shot him three times. i didn't miss any of the rounds. i went in and grabbed him, pulled him out. i ordered my team to drag him out away from the bus, just in case he had something we missed. >> the s.w.a.t. team pulls the wounded man out of the bus. they're still concern he may be carrying an explosive device. >> other people were evacuating

the schoolchildren. i kept hearing screams and stuff. and then we had the bomb squad come in and sweep it, and it turned out that he didn't have anything. >> moments later, lying alone on the the concrete, nick sangh dies from his wounds. >> there was backlash because it turns out mr. sangh was a nice man. he was troubled. to this day i think it was a suicide by cop situation. it was unfortunate. >> as traumatic as it is, they can't help but feel pity for nick sangh. >> it had such an impact on me because deep down i realized he didn't have anything. not even a gun. more so because of what we had spoken about that really affected me. it hurt me very much what happened to him. >> fernandez has his own reflections on the incident. >> knowing what i know now, obviously i wouldn't have shot the man. i wish it hadn't happened.

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november 23, 2002, dubrafka theater in moscow. a sold-out performance of russia's first broadway style musical "northeast." svetlana gubarava is celebrating with her american fiance and with her 13-year-old daughter sasha. the first act ends, nothing out of the ordinary. >> translator: then the second half started, and right around this time i saw, no, heard, the gunshot and saw a man dressed in camouflage getting on the stage. >> the theater's house camera

captures the first startling moments of what will turn out to be a four-day siege. a masked man shooting wildly into the air, the 850 theatergoers don't know whether it's part of the show or something else. >> translator: i looked around and saw groups of armed p men walking along the aisles on both sides. >> the terrorists are filming amateur video, which shows women strapped with what they claim to be bombs, lining the theater aisles, waiting for the command to detonate. their leader, a notorious chechen terrorist commander, takes the stage. >> translator: boria behaves like a conquerer and announced from the stage that this was a siege and they demanded the war in chechnya to come to an end. >> at the time, chechnya is fighting its second civil war to gain independence from russia. the terrorists are demanding that the russian government end its occupation of their

homeland. if their demands are not met, boriaf says he will level the theater with everyone inside. >> translator: i kept looking at this bomb and thinking, what if? where would we hide? the woman noticed my nerves and said, don't worry, if it explodes, everyone will get it regardless. >> now clear this is a life or death situation, the moscow theater siege becomes an international lead story. >> in moscow this evening, armed gunmen are holding hundreds of people hostage at a theater there. >> moscow-based journalist mark fran chetty covers russia for the sunday times of london. he convinces the rebel leader to do a face-to-face interview. this news footage shows him as he makes his way inside. >> the atmosphere was very tense. i was put up against a wall with three or four ak-47s pointed at me.

i was searched. i was led into a small storage room. >> translator: we have but one goal, to stop the war in chechnya and to remove the russian army from chechnya. >> it was unprecedented. we're talking about 40 heavily armed chechen terrorists traveling 200 kilometers, arriving undetected, unhindered, and taking 800 hostages in central moscow. it was a massive triumph and success as far as he was concerned. >> the siege drags on into a second day, a third. then, after 57 hours, a development. russian officials tell the rebels a negotiator is coming to discuss terms for a russian withdrawal from chechnya. >> eventually they were told that the main general in the war in chechnya was going to come and talk to them. there was a sense that after two days of standoff they had managed to finally achieve a breakthrough.

>> but the russian government has another plan in mind. >> the russians had never any intention of allowing the main general in the war in chechnya to go inside. they trick the chechen terrorists, luring them into a sense of full security. so they lowered their guard. they relaxed. >> and they're going to pay for that. at 5:45 a.m., more than four days into the siege, russian forces make their move, staging a full-scale assault. they pump a cold war era weaponized gas into the theater. once they knock out the terrorists with the chemical agent, the plan is to enter and shoot. it's a decision the russian government will come to regret. >> what happened next was utter chaos. the government gave no warning whatsoever to the emergency services.

>> emergency service workers are grossly unprepared for the hundreds of unconscious theatergoers. many of the victims die outside the theater. >> there was just panic. we've got to get them out. we've got to get them out. they were just dumping them outside. people were literally suffocating to death outside. there weren't enough doctors there who were actually checking. all right, this person is out. is he breathing? if he's not breathing, resuscitate him. put him in a recovery position. that was the issue. i have absolutely no doubt in my mind whatsoever that more people could have been saved. >> in the panic, svetlana and her 13-year-old daughter sasha are separated. the story ends tragically. neither svetlana's american fiance nor her daughter survive. >> translator: sasha ended up on the very bottom of the pile. she was crushed. no chance of surviving with such a rescue.

>> svletnana's life is changed forever. she lost her only daughter. >> translator: i'm still coming to terms with it, living with it. i'm trying. trying to survive somehow. >> all of the terrorists are killed, and 130 of the 850 hostages die as a result of the gas or lack of medical attention. a memorial stands outside the still-functioning theater as a stark reminder of that dark moment in recent russian history. coming up, a police taser cam captures a point-blank shootout pitting cop against hostage taking gunmen. >> i thought he was going to shoot me. i was looking straight down the barrel of the gun. [singing to himself] "here she comes now sayin' mony mony". ["mony mony" by billy idol kicks in on car stereo] ♪don't stop now come on mony♪ ♪come on yeah ♪i say yeah ♪yeah

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august 15, 2010.

new brunswick, canada, the royal canadian mounted police, rcmp, respond to a silent alarm. a disturbed man holding a clerk by knifepoint in this qwik stop convenience store. the man says he has two improvised explosive devices or ieds. to protect the public and contain the scene, police quickly close the street and divert traffic. a first blast inside the store knocks the door open. with all the commotion, a crowd gathers. police keep onlookers away from the store, but people see enough to offer a running commentary. >> the next time that door opens, it's ruined. >> suddenly, they're shocked to see the assailant appear. threatening the clerk with a

knife. the man baits the police yelling "shoot me" several times. meanwhile, bystanders growing angry and impatient, attempt to negotiate with the hostage taker in their own way. >> let her go you [ bleep ] coward! >> then, without warning, just as police begin moving their k-9 unit into position, the man lets the hostage go. >> run, sarah! run! shoot him! >> at this point, police move in. >> shoot me, mother [ muted ]. >> he makes a run for it into the woods. the police and their dog give chase. >> let the dog go! >> meanwhile, sarah, the hostage, is reunited with her parents.

in the woods, a photographer from a local newspaper captures the moment police taze the suspect and take him into custody. he is identified as 24-year-old joshua robert terry. his next stop? prison. in another taser incident in may 2009, matt edmonds is wrapping up his bartending shift at the lakes hotel in australia when out of nowhere a masked man accosts him. >> the gunman grabbed me, put a gun to my head, and told me to get back inside. >> the gunman then grabs two more hostages, both of them hotel employees. >> there was me, the manager, and the security guard. and he was just asking for money. >> sergeant steve dilorenzo of the new south wales police department is the first officer to arrive on scene. >> and i saw that there was a man with a high caliber semiautomatic pistol.

and i noticed there were several hostages that were screaming. >> the sergeant is armed with a taser gun. >> tx-26 taser carries a camera on the front of it. it films the person who was going to be tasered. so i came up on his blind side. and tried the taser right at the center of his body. the taser landed on a zipper, and he wasn't shocked by the weapon. i kept walking towards him, thinking that the weapon had worked, and he pointed his firearm at my head and fired two shots, straight directly at my head. you can see him firing back point-blank. >> a lot of noise. a lot of flashing. it's all sort of blurry because it happened so quickly. >> a fellow officer lends dilorenzo a weapon and

bulletproof vest. a fast and furious gun battle breaks out. >> i decided that i would shoot him in the lower leg, dropping him to the ground, rendering him immobile, and then rush at him and shoot him point-blank in the stomach area. >> but the gunman isn't going down without a fight. he shoots dilorenzo in the shoulder. >> it went straight through me. i didn't feel it at all. i went to touch under my arm, and i felt a wet substance there. i was able to put my thumb into my shoulder so i knew i had been hit. >> despite his injury, dilorenzo helps free the hostages. then he is brought to the hospital. at the end of the four-hour siege, the gunman, a 39-year-old man, injured and bleeding heavily is taken into police custody. two years after the incident, he's convicted of seven offenses, including shooting with intent to murder sergeant dilorenzo. he's sentenced to a minimum of 11 years. in the wake of the incident in which no hostages were killed or injured, many local newspapers call sergeant dilorenzo a hero.

>> i wasn't thinking about medals being handed out or hero status. i did it because of a sense of duty and a sense of honor to the community. and i'm very, very proud that i did what i did that night. when it comes to viral videos, seeing isn't always believing. >> pull! >> fantasy football leagues. >> man, did he really do that? >> no way. >> treacherous trick shots. >> bigger and bigger and bigger. >> it would be very easy to fake this. >> parking pandemonium.