so before you lose your cool and flip out in the checkout line, you might want to keep in mind cameras could be rolling. i'm contessa brewer. that's all for this edition of "caught on camera." "caught on camera: terror at sea." cruise ships run aground. >> it was an actual scene out of the "titanic" movie. >> and vacationers fight for their lives. >> you're rocking the boat. please don't rock this. >> when a barge mows down a boat full of sightseers. >> my poor little daughter didn't have any idea what to do. >> a tourist is blasted by a rogue wave. and a day trip turns disastrous.

these unsuspecting victims all struggle to keep their heads above water. >> "caught on camera overboard." a catastrophic collision just off the coast of italy leaves about 4,200 passengers and crew on this luxury liner fearing for their lives. january 2012. it's about 9:30 at night on friday the 13th when the captain of the "costa concordia" steers his ship off course, sailing too close to the shore, slamming into giant rocks. newlyweds dennis and denise sabo

from miami are sitting down for dinner just two hours into their honeymoon cruise. >> when we got our appetizer, we only got to taste one bite when we felt the crash. there was people going crazy. i looked back, and i saw chairs and tables coming up our way. and all the plates were falling down, all the glasses. the waiters and waitresses were screaming and crying. >> just everything was chaos. people running and little children, they had no idea what was going on. we didn't really have any idea what was going on because they were telling us it's an electrical problem. >> ladies and gentlemen, your attention, please. i speak on behalf of the captain. we have experienced electrical failure.

at this point, the situation is under control. >> this crew member tells a frightened crowd that everything is okay. >> since they were saying that it was under control, we started to wander around the ship. we went to the top deck to see what it looked like from outside. and i filmed. >> soon it becomes obvious that things are not under control. the ship is listing. just before 11:00, an alarm sounds to evacuate. passengers gather and wait. >> there we waited for about half an hour. people were very anxious to get into the life rafts. >> but from the deck where the life rafts are stowed, the passengers can see the ship is actually looming over them. >> i was afraid to get into the life raft because the cruise ship continued to tilt, and my fear was that the cruise ship would collapse on top of us.

>> let's go, please. one, two, three, four, five. >> in almost total darkness, david says their lifeboat swings violently to one side. this video taken from inside a crowded lifeboat shows it dropping and careening towards the cruise ship. >> i thought that our life boat was going to flip over into the ocean and then we would just drown in it because it's a close boat. so that was the most scary part for me. >> their boat gets stuck while it's still attached to the cruise ship. passengers are asked to help. >> they ask us to pull the rope and then it falls down the other side very, very violently, and that's when i could literally hear my heartbeat. >> eventually, they reach the water. >> we hear the splash and when we hear we got to the water everybody started clapping. after that, it took about maybe three minutes to get to the port. >> while the sabos make it out

by lifeboat, this video taken by the italian coast guard shows other passengers and crew escaping down the side of the doomed vessel. once safe onshore, the sabos see hundreds of discarded life jackets. and, as a body is taken away, the gravity of the situation becomes clear. >> we did not realize people were dying until we were on the ferry and we saw some of the people being carried away all covered up. but i still did not realize it. i think it was probably the adrenaline trying to keep me from panicking. >> daylight reveals the huge rocks had torn a 160-foot gash in the $500 million cruise liner. divers begin their search for survivors. the sabas and the rest of the world learns that the boat's captain francesco schettino left

the boat while many others were still on board. the captain says he slipped off the ship's deck and fell into a lifeboat. he said he tried to make his way back but couldn't. listen as a coast guard official demands that the captain return to his boat. listen, schettino, there are people trapped on board. get on board and report to me how many people there are. is this clear? get going. there are already corpses, schettino, move. how many dead are there? you need to be telling me this. but you are aware it is dark and we can't see anything. get on the bow of the ship and tell me how many people there are and what do they need. now! 30 bodies are recovered. two people are still missing and presumed dead. calf ask a toofr of captain schettino is arrested and faces charges including manslaughter, abandoning ship and causing a shipwreck. he denies any wrongdoing. after a night with no sleep,

david, denise and many other passengers are taken to a hotel in rome where they stay while they figure out how to get back home. >> our original passports are under the sea. we had to go to the american embassy. we had to go to the brazilian embassy to get her passport as well. >> after a long ordeal, a reunion back home in florida with family and friends. costa cruises says they will refund passengers for travel expenses, medical expenses and the cost of the cruise and try to return personal belongings. >> i lost my best clothes. i lost my computer where i had all my pictures from years and years. >> but for david and denise, the emotional toll far outweighs the cost of replacing their lost belongings. >> it was a traumatizing experience. >> i probably am still in shock. it's hard to realize that you were in such a tragedy where

people died, and thank god we were very lucky. coming up -- a high-risk rescue to pull a tourist from an underwater cave. >> you see this little head pop out, and the next set came in and just washed him right back in. and panic aboard another sinking cruise ship. when you are in a place like this, the best way to capture the moment is to feel it, even if you can't see it. here we go, here we go, here we go. ♪ fifty omaha set hut ♪ losing feeling in my toes ♪ ♪ nothing beats that new car smell ♪ ♪ chicken parm you taste so good ♪ ♪ nationwide is on your side ♪ mmm mmm mmm mm mmm mm mmmmmm

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a tourist is trapped inside this half submerged cave. >> you see this little head pop out. and the next set came in and washed him right back in. >> he is in danger of drowning and is fighting for his life. here on the hawaiian islands water caves are pretty common. and local fishermen know this is one of oahu's most dangerous.

>> heed the warning. do not go next to the water when it's rough. >> it's called the moi hole, and, at 20 feet deep, it's home to lurking sharks and giant waves, waves that crash into the cave and explode onto the cliffs above. january 25, 1993. during the heart of the winter vacation season, local tv producer jerry cayman follows the sounds of sirens to the moi hole and takes his camera out to record the scene. >> moi hole is very treacherous. the rocks alone, which are all lava rocks, they're razor sharp. >> swimmer is in distress. >> cayman quickly learns that a tourist that was sightseeing and posing for pictures with a friend has been knocked off this cliff by a rogue wave. a rescue is under way to save the man trapped inside the cave. >> whomever was trapped inside the cave was too scared to come out. and, quite frankly, we thought

the poor guy was going to drown. >> a crowd gathers. the situation looks grim. no one is sure if the trapped tourist who has been identified as hugh alexander is still alive. >> they're yelling down below. can you hear us? are you okay? can you hear us? yell back at us. no answer. we all assumed the poor guy was dead. we were waiting for a body to come up. >> from the same spot where hugh was swept off earlier, waves continue to smash over the rocks, putting everyone here at risk. alexander appears for the first time in a desperate attempt to reach a lifeline. >> that gave us a lot of hope. we knew at that point that he was alive. >> but he mistimes his exit and swims directly into an avalanche of water. >> and the next set came and just washed him right back in.

>> it's a devastating defeat as he's swallowed back into the cave and trapped in the trashing whirlpool of water and foam. lifeguards from a nearby beach rush to the scene on a wave runner. they're trained to combat the monstrous hawaiian waves but have never had to fight anything like this before. to attempt the rescue, it takes two guys. one to drive and one to swim. they know that one mistake could mean smashing into the sharp rocks and becoming victims themselves. as high tide approaches, they do their best to time lulls between the swells and get close enough to grab alexander. watch how the lifeguard tethered to the wave runner is at the mercy of the sea. >> so they had to quickly shoot

out of the cove and wait for the next lull before they could come back in. and this went on for it seemed like an eternity. >> in fact, after more than two hours of harrowing close calls, they're still no closer to a rescue. hugh alexander is now exhausted, trying to stay afloat and alive. and then -- >> hey, come on out. hey, now! hey! >> conditions seem right for another rescue attempt, and alexander appears for the second time. as the lifeguards swoop in, you can hear the cheers from the relieved crowd up above. but it's not over yet. but it's not over yet. >> all of a sudden we saw the victim come out of the cave, the lifeguard grabbed him and got on to the jet ski and they took off only to fall off the back end because of another swell that washed him off.

>> it's a nightmare that just won't end. luckily, this time there's a lifeguard tethered to a life ring, and alexander has the help he needs to survive. >> fortunately they held on this time and they managed to get out before the next big set came in. >> cut, cold, exhausted but alive, alexander is taken to the beach for medical attention and later recounts his ordeal. >> i had cuts above and below my eyes and under my chin. for 2 1/2 hours i was sure i was going to die. it was just like being tossed around in a washing machine. >> miraculously, he suffers only minor injuries, but the trauma he endures is certainly not fleeting. >> the lesson is, you don't know when your last day is going to be so you might as well live each day as fully as you can. >> and, for locals, it's a reminder of just how dangerous and disarming this beautiful island can be. >> hawaii is a beautiful place to live.

and even if you live here on the island, you never turn your back on the ocean because a swell can come up, a freak swell can come up, and just wash you in without you even expecting it. even on a beautiful day like today. coming up -- >> i couldn't believe that we were about to die. >> a 15-minute sightseeing loop on the river turns into a chaotic fight for survival. >> hey, ferry, ferry, ferry! whoa whoa whoa whoa whoa! ging) ! ha, i see what you did... (singing) four calling birds...three french hens... (the guys starts to fizzle out) two... turtle... doves... i really went for it there ya you did... you really, really did now get 3 gigs of data on one line for $65 a month. switch to at&t, buy a new smartphone and get $150 credit per line. ring ring! ...progresso! you soup people have my kids loving vegetables. well vegetables...

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an amphibious duck boat is full of passengers but broken down and anchored in the river. it's supposed to be a fun, 15-minute sightseeing loop on land and water when things go terribly wrong. everyone on board watches as this huge barge maintains a steady course directly at them until it blasts over their boat. tourists in philadelphia looking

to see the city from a different vantage point get on board the ride the ducks duck boat. tourists, like kevin grace and his 9-year-old daughter, ruby. >> my daughter and i were taking a daughter/daddy trip, and part of the trip brought us through philadelphia. >> they decide to take a ride on the duck boat. >> it was a novel experience for both of us. >> are you having a good time, gang? >> this commercial for ride the ducks shows everyone on board enjoying the tour from the streets to the river on what is typically a carefree and exciting experience. but on july 7, 2010, at about 2:30 in the afternoon, this footage shows the duck boat sitting in the delaware river in the middle of an active shipping channel after problems with the boat's engine. >> the smell i was smelling when we first got in the river was kind of getting stronger.

>> the engine overheats, and the captain drops anchor at about 55 feet. >> then the smoke started pouring out of that small opening down below, and the captain put duct tape on it. and i kind of made a joke out of duct tape on a duck boat. you know? at the same time, i was like, man, this can't be good. and somebody said, hey, does that barge see us? >> at first it looks like the duck boat is all alone in the river, but it's not. a 250-foot behemoth is heading directly towards them at a steady five miles per hour and appears not to see them. >> it was kind of a gradual wave of panic for not only me but everybody else. you know, my main thing was, i got to get my daughter out of this danger. so i jumped up, and the captain is screaming, whoa, whoa, whoa on his radio. >> hey, ferry, ferry, ferry,

whoa, whoa, whoa, whoa! >> fruitless efforts are made to contact the operator of the tugboat towing this empty steel barge riding high in the water. >> i couldn't believe that we were about to die. i couldn't believe it was happening. it just didn't seem any way possible to survive something as tall as a three-story building just mowing us over out on the middle of a river. >> only a few minutes go by before kevin, his daughter, ruby, and everyone else on board realize the inevitable. >> we started grabbing for life preservers and such chaos on there. and, you know, my poor little daughter didn't have any idea what to do. so i did as best i could to get us to where we could at least have a chance. and i look up and i see the first mate already jumped off the boat, and he's already swimming for it. i'm like, oh, my gosh. >> kevin and ruby don't have time to put on a life jacket.

the barge slams into the duck boat as if swallowing it whole. >> people were screaming. people were barking orders at each other. people were whimpering and crying and panicking. there was absolutely just sheer terror. sheer, sheer terror. >> terror combined with the sound that kevin will never forget. >> the screeching of the metal. i mean, it was just this -- i never heard a sound like that. it's metal just screeching against metal. we got dumped into the water. we never jumped. there was a lot of people under water with us, and it was like being in a coke bottle being shaken up with a bunch of stuff inside of it. >> with kevin and ruby overboard, the duck boat now capsized, kevin is determined not to lose his daughter.

>> i just grabbed as much hair as i could. i knew i could keep a good grip of her hair and keep her near me, and i knew that that way we'd be together if we died. >> kevin says he and ruby are pushed deep under the water. >> when we came up and the barge was not on top of us, it was truly, you know, an unbelievable experience of divine intervention. for me, it was as if it swept us out to the river to prevent that from happening to all those people. i couldn't believe that all these people were all around us. the boat was gone. >> but kevin and ruby's ordeal isn't over. almost immediately they get sucked under the water for a second time. >> and this time i didn't have ruby's hair. and so i popped up and looked around, and she wasn't there

yet. and just as i was beginning to start to panic -- i guess i was already panicking -- but where is she? where is she? and then she popped up. >> they swim for their lives. >> i was very, very proud of her. god, what a great kid. she swam very confidently. she didn't need me there at that point. >> this is freedom. we got people in the water. looks like they got run over by a barge, one of the duck boats. i'm going in to pick them up. >> the crash claims the lives of two hungarian students, szabolcs prem and dora schwendtner. but somehow 35 people are pulled to safety. many need medical attention, including ruby, who suffers from shock. in philadelphia, the mayor holds a press conference.

>> this is a very serious situation, and we're going to do everything we can to, obviously, get to the bottom of it. >> investigators at the national transportation safety board issue a press release and determine that matthew devlin, the tugboat operator towing the barge, hit the duck boat because of distractions while he using his cell phone and computer to deal with a family emergency. according to the report, during the minutes leading up to the crash, devlin left his post in the upper wheelhouse of the tugboat and his vision of anything in front of him was completely obscured by the barge. >> is there anything you'd like to say at all? >> not at this time. >> devlin pleads guilty to one count of misconduct of a ship operator resulting in death and is sentenced to a year and a day in prison. ride the ducks president, chris herschend, defends the captain of the duck boat who he says follows protocol. >> it's my understanding that our captain followed all the

regulations required of a captain in that situation. >> nearly two years after the incident, a civil lawsuit filed by the victims and their families results in a $17 million settlement. for kevin, that day in july changed his outlook on life forever. >> oh, my gosh. it was -- it was kind of like a second chance on life really in a way. i mean, it's something i think about every day. but, yeah, i certainly feel lucky to be alive, and i'm more lucky that my daughter's alive. coming up -- a fishing trip brings big fish and even bigger problems. a hole in the boat. >> look out, you guys. about half of men over 40 have some degree of erectile dysfunction.

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hi, i'm richard lui. the senate has avoided the government shutdown, passed aid short-term extension keeping the government running through wednesday. thousands demonstrators are in washington, d.c., for the justice for all rally calling attention to the recent death of african-american boys and men. protests are also happening in boston and new york. now back to "caught on camera." it's a fishing trip to remember with what looks like a catch of a lifetime. >> feeling good! >> but it's about to go all wrong. >> mayday, mayday!

>> here's johnny boy. >> we're in alaska. >> july 7, 1999 in america's last frontier. >> as pure as it gets. >> brothers john and bob dubois from mission viejo, california, charter a fishing boat for an adventu adventure. on this overcast day in alaska inland, the water is providing a bountiful catch for the six tourists on board this steel-hulled fishing boat. >> here's another one coming up. >> but their luck begins to change from big fish to big trouble. >> everybody get one of those on, please. >> turns out the motor located under the deck has malfunctioned and broken apart. its metal pieces ripping a hole in the boat. >> we were just having fun with the camera back and forth, and then it evolved into much more. so i just kept the camera running.

>> one of the diesels apparently sheared a shaft, and we're taking on water. along with an electrical problem, we lost the radio for communication. >> to make matters worse, the gps is shot, and there's no chance of using the ship's radio to call for help. >> filling up the zodiac right now with some air. we're all going to pile in here. this is really unbelievable. >> can you hear me? hello? >> bob calmly narrates the scene as emergency preparations are executed. meanwhile, his brother, john, is trying to make a distress call from his cell phone. he climbs high on the boat, but reception is still bad. >> we're sinking. we're taking on water. we're out on a vessel. >> seven miles south of flat island. >> seven miles south of flat island. >> we need something now. >> you got that? >> we knew this thing was not going to stop leaking. i mean, it was going down.

>> by now, all six passengers and two crew on board realize they only have minutes to abandon ship. >> hello? hello? >> we're all going to get in that. >> we've got everything, though. >> get through here. >> it's like whitewater rafting. one leg over the side, one leg in. that way, everybody should fit. >> all right. >> all right. >> everyone should fit, but it's going to be a tight squeeze. as the passengers and crew gently get into the raft, no one knows if the distress call got through. and now that they're in the raft, cell phone service is gone for good. >> now i got no service on it. john, do you think we got through enough? >> don't make any rapid movements. >> there's some water coming in. >> john, if you can, why don't you bring something just in case we need to bail this thing out. >> they're talking about bringing a pump in case water breaches the rubber raft. good thinking because, sure enough, the castaways almost

immediately notice a hole. >> oh, yeah there is. >> that feels like there's -- >> a hole? >> yeah. that's what it feels like. like we had the plug out of the raft. >> so at that point i knew, you know, now our time is limited. >> tensions are rising and so is the 40 degree water inside the raft. hypothermia is a grave concern, and there's more danger in store. >> good thing the water's not rough today. >> within minutes of abandoning ship, its stern starts to sink and the ship rears vertically up and heads toward them. >> look out, you guys. it's coming this way. >> the bow was sticking straight up, and i said, hey, watch out. you know, the boat is going to come this way. i thought it was going to swamp

us. >> irene is sinking. >> push the water in. don't do that. don't do that. we're taking on water, guys. >> there was a couple of the passengers actually one in particular that she was really getting uneasy. so we tried, you know, to calm her down. >> water is coming in. we're taking on water. >> okay, somebody. >> just relax. the pontoons are not going to sink. they'll keep us afloat. >> then, suddenly, a heroic move that no one expects. >> grab that igloo ice chest. >> captain john ferrule realizes that if he leaves the crowded raft, everyone else on board will have a better chance of surviving. to keep as dry as possible, he uses a floating boat bumper to

help swim to what remains of the bow of his boat. >> i think all of us were in disbelief at that point. it was like he truly wants to be the captain that goes down with his boat. >> wait a minute. >> don't, please. don't move, please. >> take it easy. >> don't make any rapid movement. >> my chest is in the water. >> you're okay. >> you guys need to distribute yourse yourselves, the weight. there's room in the bow. >> then a sign of hope. they spot a fishing boat in the distance. >> i think we need to shoot a flare. what do you think, john? >> try to shoot the gun. >> straight up, john? >> yep. >> not straight up. away from us. >> exactly, away from us. >> oh, great. >> the flare disappears, unnoticed in the overcast sky. >> they're meant for night, i believe. >> we got one orange flare.

we want to save it for when we need it. >> rescue now depends on john's 911 call that he made from his cell phone just minutes before their boat sank, and no one knows how much information got through to authorities. >> i mean, we all know, we all have cell phones. most of the time, they don't work right outside your house. >> more than an hour has gone by, and tensions are at a breaking point. out of desperation, john tries his cell phone again. >> please, give me two bars or something. mayday! mayday! >> when suddenly a welcome noise in the distance. the distress call did get through. >> all eyes were on the airplane. we could see it drop down a little lower, made a 90-degree turn and started heading right towards us. and we're like, yeah. >> our tax dollars at work! >> the spotter plane is followed ten minutes later by a coast guard rescue helicopter. >> he opted to back off, drop down, and then the diver went in

and the diver, man, that guy was quite a swimmer. i mean, he had to swim, you know, 100 yards over to us and then he comes up to the boat and he goes, okay, who wants to be the first one? >> one by one, the seven on the raft are lifted to safety. bob is second to last. >> the whole side of that raft was completely deflated by the time i got off. so our timing couldn't have been better. and then looking over at the captain, as that boat continued to sink, he was getting to his last rail. >> the helicopter has reached its weight limit, and they have to call a second helicopter to rescue captain john ferule. he's forced to wait another ten long minutes clinging to that last rung above water until -- >> he dropped the basket right on top of the boat and john got in, and i'll never forget, as the helicopter went by, you could clearly see the silhouette of the boat under water and then as it just continued to sink into the abyss.

so the timing really turned out, i mean, absolutely perfect in a way, not a moment to spare. >> the entire fishing party is brought to shore for medical attention and released soon after. to add insult to injury -- >> my brother probably caught the biggest fish of his life, and it was in the ice chest, and, of course, it never did wind up back home. >> despite the brothers' ordeal, they go out fishing the very next day and this time don't leave empty-handed. and when the coast guard returns irene's life ring to captain ferule, john and bob dubois are told that on this fishing trip they are fortunate to be the ones that got away. >> we talked to the coast guard. they said, you guys have no idea how lucky you are. he said, you know, typically this is not a rescue mission. this is just a trip to go collect the bodies.

coming up -- what's supposed to be a pleasant afternoon on a rental boat is anything but. and a dream vacation turns deadly. is the cloud. powered by microsoft dynamics, azure, and office 365, the team can gain real time insights and instantly share information around the globe. when every millisecond counts, staying competitive begins with the cloud. this is the microsoft cloud. i wish... please, please, please, please, please. [ male announcer ] the wish we wish above all...is health. so we quit selling cigarettes in our cvs pharmacies. expanded minuteclinic, for walk-in medical care. and created programs that encourage people to take their medications regularly. introducing cvs health. a new purpose.

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and my rewards points won't expire. so you can make owning a business even more rewarding. ink from chase. so you can. a 25-foot powerboat loaded with people is taking on water and drifting towards disaster. as their dire situation unfolds, a local fisherman captures it all on camera. passengers scream for help as they jump for their lives. april 6, 1997.

ft. lauderdale, florida. a sunday afternoon and a busy day on the intercoastal waterway. 11 people, including 3 children, ages 7, 9 and 12, are out for a pleasure cruise. they rent this bayliner motorboat, but something goes wrong. a large wake from another vessel has washed over the side, and now the partially submerged boat is caught in a 12-mile-an-hour current. the man who is steering guns the engine but has no control. the passengers know they're in trouble, but the real danger isn't immediately obvious until suddenly it's too late. they're on a collision course with a construction barge that's tied to the bridge. an adult on board tries to push them away from the barge, but he's no match for the weight of the boat and the power of the current. the bayliner is forced under the steel bow of the barge.

as passengers jump for their lives, a man tosses this young girl overboard. she's wearing a life jacket, but some of the others aren't. as their boat smashes into the barge, it's crushed and in less than 30 seconds disappears into the water. seaman keith young. >> it was people screaming for their moms, their dads, screaming for help, just a shriek of a voice. it was just horrible sounding. >> young and his five-man coast guard patrol are coincidently just a few hundred yards away. >> we noticed that it was going so low in the water that the prop was barely touching. it was shooting like a firehose out the back end. >> they rush to the scene and know they have to act and fast. coast guard crewman frank morrow. >> as we got here, we pulled in this way and the barge is sitting there, and i saw the people drifting under the barge. 90% of their body was under the barge. all we saw was their heads yelling for help.

i concentrated on one little girl that caught my eye. >> ignoring his own safety, in full uniform and loaded down with steel-toed boots jumps in straight for the girl who's hidden from the camera's view behind the barge. >> the idea was to keep myself from going under the barge. once i gabbed her, i was just sliding along the barge with the current. >> but as he grabs the girl, three other panicked people grab him. >> my back was up against the barge and i held on as hard as i could. >> he saves the four people and by now other coast guard officers have jumped in, including dwight hagans who goes after another person struggling to survive. >> in the front of the barge, i could see some color shirt. i was like, maybe i could swim over and grab this shirt and get this person out. but once i got over to try to get to that shirt, i got caught in the current and sucked under the barge. >> spectators stand by helplessly as hagan is sucked under and finds himself fighting for his own life. >> i was so tired.

i put my arms down. i said, i can't go on no more. i said, i'm too tired. i thought i was dead. i closed my eyes, and i prayed as hard as i could. i said, lord, get me out from under here. please, get me out. and i put my arms up and i felt the bottom of the barge, and i pulled with everything i had. >> with some help from other boaters nearby, hagans finds the strength to get himself and a woman to safety, but the distraught woman knows others are still missing and waits for news about the rest of her group. >> how many do you have? >> eight. >> two people, a 62-year-old man and his wife, drown. the nine other passengers, including all three children, are pulled to safety. >> they know that we did everything we could. i did everything i could. you know, the odds was against us. but we did a pretty good job. coming up -- >> well, my best friend was

hysterical. most of the other students were hysterical. >> panicked passengers scramble for safety when a cruise ship runs aground. >> women and children will be evacuated first. dad,thank you mom for said this oftprotecting my future.you. thank you for being my hero and my dad. military families are uniquely thankful for many things, the legacy of usaa auto insurance could be one of them. if you're a current or former military member or their family,

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go to the post office again. july 2008, 400 miles off the coast of new zealand. video caught from a camera behind the bar of the pacific sun shows passengers and crew literally swept off their feet at the mercy of the ocean's swells. anything not bolted down flies across the deck, including the passengers. as the ship tumbles in the sea, watch as the video shows one woman slamming into a column, and, just as she's getting some help, she and the others are sent sliding out of view.

and on this 680-foot ship called the louis magesty, a rogue wave smashes through the window on the voyage from spain to italy in march of 2010, sending disoriented passengers scrambling through water. two people are killed. another video from a helicopter shows an enormous ship tossed around in the ocean like a child's toy. you might imagine how things could go wrong in rough seas, but what if a ship is sailing on calm waters? less than five years before the "costa concordia" disaster, an eerily similar situation unfolds. while sailing through the greek islands, another ship runs aground when it collides with a reef and forces a hasty evacuation for hundreds of scared passengers. >> fear was just tremendous from her perspective.

>> fleeing for safety before their ship sinks to the bottom of the sea. this promotional video for the louis helena cruise lines shows one of their ships called the "sea diamond" sailing brilliantly through blue waters. its ten decks hold nearly 1,600 people which include jen eastes and her daughter, alex. their cruise takes them to the pristine coast of santarini, greece, on a relatively calm and sunny day. >> well, you could see it's a beautiful day on santorini, and we were all excited. >> jan eastes is chaperoning her daughter's high school trip on what so far has been a fantastic experience. but on april 6, 2007, their fourth day, alex doesn't have a good feeling. >> we looked really close to the bottom of the harbor, and i

just pointed out to someone, we laughed about it and as we started walking out of the room, we felt the crash. >> we quickly met, and as we were standing there, we saw a lot of people come up and they were dripping wet. they had actually come up from the second floor, and the pool had just kind of erupted with water. >> while waiting for the students, jan realizes something is wrong and starts recording on her new video camera. turns out, the "sea diamond" has gotten too close to shore and has rammed into the rocks, shearing a hole in its side. within half an hour, helicopters and local boats respond to the ship's distress call. >> we were close enough that a lot of boats came to our rescue, but there was no way you could just jump off that cruise ship and swim ashore. it was just too treacherous of a situation from that spot. at that point, we were probably listing 20, 30 degrees. >> at this point, we were kind of like this and this was upright for us. >> passengers are ordered to get into groups by gender and age.

>> they actually said this over the intercom, we're going to be evacuating. it was an actual scene out of the "titanic" movie. it was women and children will be evacuated first. but, you know, we had the boys in our group, they along with the male chaperones separated from us. and by that point it was really getting chaotic. >> while alex stays calm, people all around her are losing control. >> my sister was hysterical. my best friend was hysterical. most of the other students were hysterical. >> a lot of chaos, a lot of fear, a lot of panic. you saw people fight for things, and i was getting kind of the last life jacket for our group, which happened to be alex's. and there was a man behind us who was probably around 70 years old grabbed it out of her hand. >> alex finds another life jacket, and, as the evacuation is under way, passengers are told they have to traverse down a rope ladder. >> we had to climb down three or four stories. they told us not to look down, but, of course, once they tell

you not to look down, you look down. so as soon as you look down you kind of freeze for a couple seconds. >> some people, like this woman, seem almost paralyzed with fear. >> it was heartbreaking to watch this woman, and she was terrified and very unstable. it took about two or three of the crewmen to actually help her down. >> but after several hours, most are safely onshore. >> we were like one of the first boats that got off, and it was probably two, three hours after that that the rest of our group got off. they were the very last boat. >> the classmates and their chaperones reunite on land. >> we were watching as the boat was sinking. in the beginning when we first got off, we saw it move all over the harbor because all the currents were dragging it all over the place. >> by the time we were able to get on the rescue boat back to athens, it was probably around

4:00 or 5:00 in the morning, and at that point, our ship was completely on its side and it was going down. >> the ship lies crippled in the night only hours from plunging to its final resting place. >> the next morning when we got to athens we saw the rest of it sink on tv. we saw the whole thing. >> a father and his daughter from france are reported missing and are never found. >> people were tired. emotions were running high. and it was a long night. >> a long night and a long couple of days ahead since almost all of their personal belongings, including their passports, are at the bottom of the sea. >> we realized we had absolutely no clothes, and we couldn't find any place to buy clothes because it was easter weekend. >> eventually, the cruise line reimburses passengers for their lost items and gives them a voucher for a free cruise that jan has never used. >> we bought our boat a few months before we went on this

cruise ship, and the first thing my husband asked me when we got home was, does this mean i have to sell the boat? no, we're still going on the water, but i haven't gone on a cruise ship since. gambling with their lives. pushing the limits. >> i knew the car had more in it. oh, my god! >> targeting adventure. >> i'm going to die. i'm going to die right now. whoo! >> crossing the boundaries. >> i was fighting the whole way down. >> and facing the ultimate test. >> ahh! >> you feel a large jolting. glass flying everywhere.