caughtoncamera.msnbc.com. i'm contessa brewer. that's it for this edition of "caught on camera." war caught on camera. correspondents in the heat of battle. >> i remember hearing it, bing, bing, bing, as the bullets are hitting the side of the humvee. >> troops recording the danger they face every day. >> oh! >> my first instinct was that i just lost three soldiers and a vehicle. >> come on, fire. >> and a classified military video that stuns the world. in this hour, troops from the front lines to their front lawns. >> i think he remembers you. >> war, up close.

"caught on camera: combat." hello. i'm contessa brewer. welcome to "caught on camera." u.s. troops in the wars in iraq and afghanistan have had some of the most high-tech fighting gear but they've also brought something else to the battlefield like never before. their cameras. the images captured have changed the way people back home see and hear what the troops are going through thousands of miles away. a terrifying ied attack. >> combat patrolling at that time was hours upon hours of complete boredom punctuated by single moments of sheer terror. >> in the wars in iraq and afghanistan, by far the most common and deadly weapon against u.s. troops has been the improvised explosive device or

ied. also known as roadside bombs, ieds have claimed the lives of 65% of all u.s. casualties in both wars. >> the improvised bomb is the signature weapon of both the iraq and of the afghanistan war. it's the number one killer of soldiers. it's the number one weapon of insurgents. they're also scary as hell. >> whoa! holy -- >> sometimes the difference between life and death is just seconds on a trigger. >> you just don't see it coming. you can have that gut feeling all day long but i don't know where it's coming from or who it's going to hit or who is going to push the button. >> january 11th, 2008, soldiers from the u.s. army's 3rd squadron, 3rd armored cavalry division are on patrol in mosul, iraq. captain conrad brown is on command. >> mosul was mostly al qaeda insurgents that had been pushed

out of the sunni triangle in the presurge 2006/2007. they had taken root in mosul. and we were trying to take that city back. >> it's the squadron's sixth straight day of around the clock combat operations, and the men are exhausted. >> we'd been up for about 36 hours at this point, and we're making our way back to our combat outpost. >> the battle worn neighborhood is known as an insurgent hot spot. >> the terrain favored the enemy immeasurably. the buildings, the bombed out buildings, were difficult to see the windows. narrow alleys leading up to those roads and those particular intersections. >> but on this day, the area's main road, a major supply route for both u.s. and iraqi forces, looks clear, and the squadron decides to take it. >> i got it before every attack, that pit in my stomach. i knew something bad was going to happen. that's why i decided to take out the camera and start filming, just based purely on hunch. >> staff sergeant jason catrel is acting as lead scout standing

up through the hatch of his bradley fighting vehicle. captain brown is on the radio reporting their position when an ied detonates. >> my first instinct was that i just lost three soldiers in a vehicle. >> brown believes the ied has vaporized the bradley in front of him with his three men inside. >> the way it blew up, it happened in slow motion and you couldn't see the bradley anymore. the ied was so buried, so deeply buried, that it kicked up so much concrete and tar, asphalt, dirt, that it was raining on us for 45 seconds. the bradley disappeared. we didn't see it any more. i was already getting ready to -- as soon as we got security established, call for helicopter support. >> but miraculously, when the dust clears, the bradley reappears and captain brown radios that all the men are safe.

>> red one. no cash. >> the radio came back on, he said they were all okay. >> i think i may have been knocked out for a few seconds, then realized what happened, checked on my crew, found out everybody is all right. call it up that we were good to go, still rolling. >> the convoy continues quickly back to its combat outpost. after inspecting the vehicles for damage, the men can finally breathe a sigh of relief. sergeant catrell realizes the bradley's open hatch is what saved his life. >> for protection i had it straight up. luckily the hatch was between me and a lot of the debris that blasted through. it put a few big dings in my hatch, but i was very happy it was there and protecting me from large chunks of shrapnel or any debris that could have probably taken me out. >> captain brown downloads the video to his laptop and his soldiers gather around to watch it.

>> the first time we watched the video, i think we all said the exact same thing that i said on the video. >> oh -- >> because even though we'd watched the scene unfold in real life, you still don't see it coming. >> that's a lot of like patting on the back like, glad you made it through. the only reason that i think we didn't get blown up was the triggerman was a little slow or didn't have his timing right. i think maybe we were moving faster than he anticipated. >> the entire squad spends the next five days scouring the area of the explosion for the insurgents responsible for the attack. although they never find the men who planted the ied, they do eventually secure this area of mosul and rebuild the road for safe passage. >> it's one of those things where it's very personal when you get attacked. i've had a lot of ieds blow up on my vehicle, even on my door of my vehicle.

i've had snipers shoot at me. this one wasn't directed at my vehicle, but it was still close enough that you take it very personally. and it becomes a little miniature battle inside the war between just you and that other person who's trying to kill you. when you come out on top, you realize that you're still alive, so he failed. you may not have killed him, you may not have captured him, but he still failed, and that feels good. coming up -- journalists under siege in afghanistan. >> as we tried to cross an open stretch of road, we came under attack. you total your brand new car. >> when "caught on camera: combat" continues. three-quarters of what it takes to replace it. what are you supposed to do, drive three-quarters of a car? now if you had liberty mutual new car replacement, you'd get your whole car back.

i guess they don't want you driving around on three wheels. smart. with liberty mutual new car replacement, we'll replace the full value of your car. see car insurance in a whole new light. liberty mutual insurance. hey! so i'm looking at my bill and my fico credit score's on here. yeah! we give you your fico credit score. for free! awesomesauce! the only person i know that says that is... lisa? julie? we've already given more than 175 million free fico credit scores to our cardmembers. apply today at discover.com yoplait greek 100. the protein-packed need something filling, taste bud loving, deliciously fruity, grab-and-go, take on the world with 100 calories, snack. yoplait greek 100. there are hundreds of reasons to snack on it.

started using gain flings,fe their laundry smells more amazing than ever. (sniff) honey, isn't that the dog's towel? (dog noise) hey, mi towel, su towel. more scent plus oxi boost and febreze. it's our best gain ever! no sixth grader's ever sat with but your jansport backpack is permission to park it wherever you please. hey. that's that new gear feeling. this week, these folders just one cent. office depot officemax. gear up for school. gear up for great.

journalists filming in one of the world's hottest combat zones. >> complete on one.

>> caught on camera as they come under fire themselves. >> they've been taking incoming rounds from at least two directions on these hills. >> war reporting is as old as war itself, and for journalists covering the wars in iraq and afghanistan, it's as dangerous as ever. in 2008, nbc news' richard engel the network's chief foreign correspondent, heads to afghanistan to report the story of soldiers based at restrepo. >> we didn't know exactly what we were going to find. we went to the korangal valley which at the time was the most dangerous place in afghanistan. so we knew we would see action, we would see combat. >> engel and his crew, producer madeline herringer and cameraman redden edwards, land right in the middle of the action. the men of viper company are trying to clear the valley of taliban fighters. the crew is there to document the action.

>> pretty much every day this outpost came under attack. and pretty much every time the soldiers went out there to do a patrol in the area, that patrol came under attack. >> while living with the men for weeks at a time, the crew experiences the harshness of the environment. >> the troops are out there for a year and a half. it's pretty tough. there's no showers, the food was pretty much all out of a plastic bag. so the living conditions were pretty bad. >> every conflict is different. in iraq your real danger was getting blown up in a humvee. in the korangal, because it's on foot and there are so few vehicles, it's more what you think of as classic warfare. units that are attacked by taliban fighters firing down from the hillsides. they were just in gunfights all the time. >> during the very first

firefight they film, cameraman redden edwards gets a little too close to the action. >> there was a group of soldiers who were just returning from a trip. and then suddenly these gunshots rang out. so i went up on to the top of the actual command post. i wanted to get a full, what we call sequence of him firing. the first shot i got was on his right-hand side where the shell casings were coming out. so i basically got too close to the weapon and was hit by the shell casing. that will learn me not to get in the way of that. >> the casing misses the cameraman's eye by millimeters but draws blood. >> you're not thinking about your safety. you're not thinking about your security. you're thinking about how you can compile a story together as you film. >> filming outgoing rounds, that's easy. filming incoming is much more difficult. >> before too long, engel and his crew find themselves in an extremely difficult situation.

the soldiers from restrepo decide to mount an operation designed to draw out the taliban. >> the troops broke up into two units. one unit from restrepo climbed down in the middle of the night through the hills and took up a post in a safe house in the middle of this village. the other unit openly, overtly walked, drove, and moved into the village on the other side and set up position in a farmhouse. >> it's a trap to catch the taliban. and things are going just as plan planned until a tragic mistake changes everything. >> so i was filming and suddenly there's this very loud explosion. >> a u.s.-fired mortar lands directly on the safe house where part of the unit waits in ambush. >> it was a really, really awful

moment because what it meant was that the operation that we had thought we were going to do suddenly turned into this very dire situation. >> i remember as soon as we heard that bang, we knew something was wrong. then we heard the most disturbing thing. we could hear the soldiers crying out for help, crying out in pain, and it was a horrible thing. >> there was nothing we could do other than watch and film. >> the mission changes to a rescue as apache helicopters are called in to retrieve the wounded. >> everything was incredibly dangerous at that stage because you're trying to extract wounded men. your cover is blown. the troops who were injured had to release red smoke to alert the people who were coming to save them of their exact location. >> in addition to worrying about his wounded men, the commander also needs to get everyone else out of there, including the nbc news crew. >> there was only one way out, we had to get back to the

vehicles. so as expected, as the soldiers are leaving, they got attacked. >> we rounded a corner, and that's when the first shot rang out. and then there was gunfire everywhere. richard and another soldier and i raced back to the humvee. >> the bullets are pinging off the side of the humvee. >> as i'm between this rock and the humvee, and redden is walking backwards, so the two of us are behind this humvee, i'm walking forward and he's walking backwards filming me and i'm trying to prevent him from falling and then getting run over by the vehicle or shot. >> my mind is racing because we need pictures, but you can't have pictures unless you're filming. and in fact, richard and i were having a giggle the other day because i said, richard, why didn't we just get into the humvee and hide there?

and neither one of us could remember why we didn't. but had we got into the humvee, we wouldn't have then got the pictures. >> we tried to cross an open stretch of road, we came under attack. there's incoming fire right now. >> fortunately, the crew and the soldiers make it back to the command post, but as they return, the men get the news they had been dreading, one member of their company, sergeant john penich, was killed in the incident. >> they were devastated. they were absolutely devastated. and i knew what it was going to mean for these soldiers, because i knew the bonds that they had among the unit and the fact that they'd done this themselves by accident. i'm still in touch with soldiers from the unit, and it still bothers them tremendously. they haven't gotten over this. and probably never will. >> engel and his crew spend more than a year going back and forth to the korangal filming the men of restrepo.

>> i think the drive for me to go to these places is because nobody else is going, or very few people are going there. that i have a camera and that i can record it as well is only a bonus. and therefore, i'm telling my story through these pictures. that's the great thing about being a cameraman. we have this amazing power with this thing that we hold in our hand to record life. >> i don't like war. i don't like seeing war. i don't like going to war. but war happens. and i think it's important to see war up close as a society, to understand about our human nature. war has its own dynamic that is also fascinating, is also grotesque and is also beautiful in some respects. because you see the chivalry that comes out. the chivalry that is gone in almost every other aspect of our society. and yet the brutality, which is also a part of our human nature that comes out.

i think if you go to a conflict zone, you will see a dynamic that you will not find anywhere else. >> hold fire, hold fire. coming up -- a close call for a team of army engineers who seek out roadside bombs. ♪

i built my business with passion. but i keep it growing by making every dollar count. that's why i have the spark cash card from capital one. i earn unlimited 2% cash back on everything i buy for my studio. ♪ and that unlimited 2% cash back from spark means thousands of dollars each year going back into my business... that's huge for my bottom line. what's in your wallet? no sixth grader's ever sat with but your jansport backpack is permission to park it wherever you please. hey. that's that new gear feeling. this week, these folders just one cent. office depot officemax. gear up for school. gear up for great. i'm sorta marge... you're not marge? we both drive a stick, we both like saving money on car insurance, and we both feel integrity, such as, that of healthcare in the america of the us and therefore. yes.

thank you. no. no. please, stop! sorta you, isn't you. start with a quote from esurance and get a set of discounts personalized to you, not someone sorta like you. esurance. backed by allstate. click or call. i take prilosec otc each morning for my frequent heartburn. because it gives me... zero heartburn! prilosec otc. the number 1 doctor-recommended frequent heartburn medicine for 9 straight years. one pill each morning. 24 hours. zero heartburn. it's more than tit's security - and flexibility. it's where great ideas and vital data are stored. with centurylink you get advanced technology solutions from a trusted it partner. including cloud and hosting services - all backed by an industry leading broadband network and people committed to helping you grow your business. you get a company that's more than just the sum of it's parts. centurylink. your link to what's next.

four ieds already today. we found three of them. >> to clear the roads of iraq and afghanistan of deadly ieds, the army relies on companies like this, the 235th combat engineers. drawn from the california national guard, these men are truly a band of brothers. and they do a job that is one of the most dangerous -- >> fire in the hole. >> -- and terrifying on the battlefield. this is one of the unit's

vehicle commanders. >> we essentially go down these roads looking for these bombs, looking for indicators that bombs are there, that they've been placed there. so we try to find them and we use various equipment to locate it, detect it, dig it up. >> he obsessively videotapes their whole deployment. >> i said i'm going to bring my video camera and just have a camera record everything. so i just have the camera on the dash of my vehicle. >> gunner ben winchester also films, mainly with his helmet cam. [ gunfire ] >> i just wanted to catch something. i wasn't exactly sure what i was going to catch. i was going to afghanistan. i know it's the real deal over there. >> april 2009, the unit captures on camera a frightening day when they're hit with multiple ieds. >> we're driving down the road and we get hit in the middle of

nowhere. there was no indicators, there was no markers. there is just an ied in the middle of nowhere. >> no one is hurt in that explosion, but the ied takes out the platoon's mine roller, a critical piece of equipment. the repairs take hours, forcing them to wait until morning to move again and leaving them exposed on the dangerous road. >> i talked to the village elder. and he told me that the taliban used the road quite often and he advised us not to go down the road. >> he passes that information on to his commanders, but they order him to continue. the next day just as he set out, their camera captures yet another strike. >> each time when your friend's blown up, your heart stops and you don't know. you wait for the dust to come down and wait for the radio to crack back up and hear something. >> everybody a good, right? >> good to go.

>> everybody is good to go. nobody's injured. >> so we recover the vehicle and then we continue on the road. >> finally the group makes it safely to its destination. battered and shaken, but alive. phil is also a truck commander in the 235th who has survived numerous ieds. >> for a split second there's definitely a sense of, oh, god, this is it. this is -- it's all over. >> this is good. >> then you realize everything's good and you start hearing everybody again. you know that everybody's okay and you're like, all right, we made it. >> i'll zoom in on it. >> while deployed the platoon routinely watches their own videos to assess the attacks and evaluate their reactions. >> the videos were really a time to decompress after a mission. it was something to look forward to, being able to sit down together.

>> ben and van say they videotaped the war to remember and to prove exactly what happened there. >> brownie's hit. brownie's hit. >> i think it helps because i think the media in the united states sort of censors a lot of like real combat footage. >> we're receiving small arms fire. >> i think it goes a long way to tell the american people that this war that we're in isn't so black and white. going to war shouldn't be something that is just taken so lightly. you know. >> during their time in afghanistan, van, ben and phil each sustained significant physical injuries including concussions, ruptured ear drums and broken bones. they earned five purple hearts among them. all three men finished their tours and all of them struggle with memories of the war. but they agree what got them through is their brotherhood. >> i would do it all over again

only if i had them. >> as often as we can, we try to get together. we're trying to make new memories so the old memories aren't the same old war stories. we're trying to make new stories. whenever we can get together with these guys, i try and do it. they're the best guys in the world i know. coming up -- >> line them all up. >> a u.s. helicopter assault in iraq sparks controversy. watch as these magnificent creatures take flight, soaring away from home towards the promise of a better existence. but these birds are suffering. because this better place turned out to have a less reliable cell phone network, and the videos on their little bird phones kept buffering. birds hate that. so they came back home. come home to verizon and now get 12 gigs for $80 a month plus $20 per line. verizon. come home to a better network.

♪ [ female announcer ] everything kids touch at school sticks with them. make sure the germs they bring home don't stick around. use clorox disinfecting products. you handle life; clorox handles the germs.

wouldn't it be great if hiring plumbers, carpenters and piano tuners were just as simple? thanks to angie's list, now it is. we're making hiring anyone from a handyman to a dog walker as simple as a few clicks. you don't have to be a member to buy their services directly at angieslist.com but members save more on special offers. angie's list is revolutionizing local service again. visit angieslist.com today. my psoriatic arthritis i'm caused joint pain.o golfer. just like my moderate to severe rheumatoid arthritis. and i was worried about joint damage. my doctor said joint pain from ra can be a sign of existing joint damage that could only get worse. he prescribed enbrel to help relieve pain and help stop further damage. enbrel may lower your ability to fight infections. serious, sometimes fatal, events including infections, tuberculosis, lymphoma, other cancers, nervous system and blood disorders and allergic reactions have occurred.

tell your doctor if you've been someplace where fungal infections are common, or if you're prone to infections, have cuts or sores, have had hepatitis b, have been treated for heart failure, or if you have persistent fever, bruising, bleeding, or paleness. don't start enbrel if you have an infection like the flu. joint pain and damage... can go side by side. ask how enbrel can help relieve joint pain and help stop joint damage. enbrel, the number one rheumatologist-prescribed biologic. i'm richard lui. violent clashes between riot police and protesters in lebanon. it happened during the second day of mass demonstrations guess an ongoing trash crisis. riot police used water canons after angry demonstrators tried to break through barbed wire leading to the government's headquarters. and three americans being hailed as heroes will get the country's highest honor when

they meet with the french president tomorrow. now back to "caught on camera." welcome back to "caught on camera." i'm contessa brewer. >> one of the most controversial incidents of the iraq war came to light publicly when wikileaks released disturbing military video from three years earlier. it showed a deadly aerial assault. among those killed, two journalists from reuters. a warning, the video you're about to see is graphic and may be hard to watch. july 12th, 2007. the temperature is more than 100 degrees in central baghdad. this is the most violent period u.s. forces in iraq have seen. the surge, 30,000 u.s. troops are deployed to root out the insurgency.

more troops on the streets means more danger. and attacks against u.s. forces are increasing daily. >> this is at the apex of iraq going to hell. the surge has just started. and the war went from incredibly violent to over the top violent, especially in baghdad. >> we would get blown up regularly. snipers shooting at us. never really tell who the enemy was. >> soldiers from the u.s. army's bravo company 216, including specialist ethan mccord, are on patrol in a rundown neighborhood called new baghdad. early that morning the battalion comes under mortar fire as it leaves the base. while the soldiers patrol, they hear sporadic gunfire. >> this area had been a troublesome area so bravo company was tasked out to go in and kind of flush people out. >> two apache helicopters are

providing air support and cameras mounted on their gun sights are recording the mission. wikileaks added the subtitles on the video, but the audio you hear is the pilot's actual radio chatter. >> we got a target coming at you. >> the pilots spot a group of men they suspect are insurgents carrying weapons. >> have individuals with weapons. >> he's got a weapon, too. >> there's at least 20 of them. >> oh, yeah. >> because the men are all dressed similarly, the pilots don't realize that two of them are journalists. photographer amir nouradeen and his driver. the apache soldiers seem to mistake amir's camera for a rocket-propelled grenade. >> he's got an rpg. >> we've got a guy with an rpg. >> i want to fire. >> all right. let's hold on. let's come around to our point

of view. >> all individuals are contained. getting ready to fire. >> we got a guy shooting. now he's behind the building. >> the helicopter crew gets permission from the commanding officer on the ground to fire on the group. >> clear. all right. firing. >> line them up. >> come on, fire. [ gunfire ] >> they're running. >> keep shooting. >> the apache fires and fires and fires into this group of guys. it appears that they're all dead right away. >> look at those dead bastards. >> nice. >> a few minutes pass and the reuters employee begins crawling away. >> he's got that guy crawling right now on the curb. >> i got him. i put two rounds in here. you guys were shooting over there, too.

>> the pilots are begging sort of themselves and begging the higher power that he'll get up and grab a weapon so that they can fire on him again. >> come on, buddy. >> all you have to do is pick up a weapon. >> when you listen to the audio, when you go through the entire thing and listen to it in its entirety, you get a sense of detachment, almost, dare i say it, a video game. >> in the meantime, a van drives into the scene. >> bush master crazy horse, we have individuals going to the scene, looks like possibly picking up bodies and weapons. >> it appears to be sort of an insurgent ambulance that's going to pick them up. >> the pilots want permission to attack again. >> can i shoot? >> roger. break. >> crazyhorse one, request permission to engage. >> picking up the wounded. >> we're trying to get permission to engage. >> come on, let us shoot. >> bush master 7, roger, engage. >> clear. >> come on.

[ gunfire ] >> clear. [ gunfire ] >> clear. >> we're engaged. >> there's no sign of any further weapons. there's certainly no sign of any further fighting. these guys are certainly no threat. and yet the helicopter pilots decide to light up the van and blast it. >> oh, yeah, look at that. right through the windshield. >> just a few minutes later, specialist mccord and the rest of bravo company arrive on the scene. >> i immediately saw a group of men by a wall who had just been completely shredded from these 30 millimeter rounds. and i saw against the wall was an rpg. the rpg did not have a round in it. then on the ground close by was an ak-47. and i saw the light blue minivan.

and i could hear a little girl crying. >> realizing that there is a wounded child inside, mccord and his soldiers run to the van. >> inside the van when i looked in was a little girl about 4 years old. she had a severe belly wound and glass in her eyes and her hair and all over. next to her was a boy about 7 years old. he had a very severe wound to the right side of his head. next to him in the driver's seat was the father. there was no way that he had survived. immediately i grabbed the little girl, grabbed a medic and was picking glass out of the little girl's eyes so that she can blink. there were no weapons or anything inside the van. it looked like a father driving his kids. >> the medic rushes the girl to a nearby vehicle as mccord returns to the van to take a photograph.

>> and as i put my camera down, the boy makes a movement like a labored breath. i remember my heart sinking and i start screaming out at this point. the boy's alive, the boy's alive. so i pull the boy out and i start running towards the bradley. as i'm running, i tell him, it's going to be okay. it's going to be okay. i have you. don't die, don't die. and he looks up at me. in the video, you can see where i stop running because he looks up at me for a second, then his eyes roll into the back of his head. >> mccord hands the wounded boy to the medics at the bradley vehicle. >> you know, the whole time that this is going on, you know, my own kids are in the back of my head. when i put the boy inside the bradley, my platoon leader, who is a lieutenant, was standing there. what he said to me was, mccord, what the "f" are you doing? quit wasting your time with these mf'ing children and go pull security.

roger that, sir. >> their fault for bringing their kids to a battle. >> that's right. >> amazingly both children survive the attack. coming up -- the leaked apache video continues. another attack with the even more firepower. when you're not confident you have complete visibility into your business, it can quickly become the only thing you think about. that's where at&t can help. at&t's innovative solutions connect machines and people... to keep your internet of things in-sync, in real-time. leaving you free to focus on what matters most. so, what did you guys they think of the test drive? i love the jetta. but what about a deal?

terry, stop! it's quite alright... you know what? we want to make a deal with you. we're twins, so could you give us two for the price of one? come on, give us a deal. look at how old i am. do you come here often? he works here, terry! you work here, right? yes... ok let's get to the point. we're going to take the deal. get a $1000 volkswagen reward card on select 2015 jetta models. or lease a 2015 jetta s for $139 a month after a $1000 volkswagen bonus. just in case you were wondering what cheerios are made of whole. grain. oats. did you know that meeting your daily protein needs actually helps to support your muscle health? boost® high protein nutritional drink can help you get the protein you need. each serving has 15 grams of protein to help maintain muscle, plus 26 vitamins and minerals including calcium and vitamin d to support strong bones. boost® high protein is the #1 selling high protein

complete nutritional drink and it has a great taste-guaranteed! help get the nutrition you need everyday with boost® high protein. join the club at brandpower.com. ♪ 800,000 hours of supercomputing time, 3 million lines of code, 40,000 sets of eyes, or a million sleepless nights. whether it's building the world's most advanced satellite, the space station, or the next leap in unmanned systems. at boeing, one thing never changes. our passion to make it real. ♪ i found her wandering miles from home.

when the phone rang at 5am, i knew it was about mom. i see how hard it's been on her at work and i want to help. for the 5 million americans living with alzheimer's, and millions more who feel its effects. let's walk together to make an even bigger impact and end alzheimer's for good. find your walk near you at alz.org/walk. in april 2010, wikileaks releases a classified video that shocks the world. filmed from the gun sight of a u.s. apache helicopter, the

video first shows an attack on a group of men in baghdad. and then on a van trying to aid the wounded. the video continues with another engagement, about 20 minutes later. >> to me, the most shocking part of the video comes at the end. >> i'm going to come around, get some more distance. >> roger that. you're clear. >> there's some confusion, maybe shots from nearby. all of a sudden, they zero in on a group of guys entering a building. >> there's at least six individuals in that building with weapons. >> we can put a missile in it. >> they say, let's hit it with a hellfire missile. they're getting ready to fire that missile and at the bottom left corner of the screen you see a guy just randomly walk into the scene. they don't say, no, no, no, stop, stop, stop, don't fire. they shoot off the missile anyway.

>> an iraqi citizen looks to be just walking down the road, just minding his own business and then one second he's there, one second he's not. as far as i can tell he was vaporized. i don't think his family ever probably knew what happened to him because there was nothing left. >> come around and we'll clear the smoke and fire one more. >> a lot of people don't know this, but the only thing that was found in that building when our teams went in there were a bunch of dead families. three families, to be exact. of children and women. that house could have been cleared very easily by one of our teams. but instead they chose to fire hellfire missiles into this building. >> stand by. engaging with another hellfire. >> all right. >> let me know when i'm clear.

>> roger that. >> were there some bad people in the area? yeah, there were. there were people there who wanted to hurt us. but it just doesn't make sense to me because i was there. >> the day after the attack, the u.s. military releases a statement confirming the deaths of, quote, nine insurgents and two civilians, unquote. meaning the reuters journalists. according to the statement, before the apaches opened fire, american troops were conducting a raid nearby when they were hit with small arms fire and rocket-propelled grenades. reuters conducts its own investigation and can find no one in the area who saw any clashes that day. one week later the news organization demands an official u.s. investigation.

it also specifically requests access to the apache on board cameras and voice communications. all their requests are denied. the government makes no further comment on the incident until three years later when wikileaks, which had received a leaked copy of the classified video, releases it under the provocative title "collateral murder." >> the video is important in a number of ways. one of them is better scrutiny of how pilots behave when they fire on people. >> they released it in a couple different forms. they released it both in a long form, then a more concise form where the high points, if you will, were highlighted during the incident. the effect of that release was devastating. >> the u.s. military is trying to explain a newly leaked video that shows apache helicopters killing civilians during a 2007 raid in iraq. >> ethan mccord has just dropped off his children at school when he gets the news.

>> came home. sat down on the couch with my cup of coffee. turned on the news. it's insane because the very first image i saw was of me running across the screen carrying a child. i was angry just by the initial shock of it being on the tv. but also a little relieved. i wanted people to know what was happening in iraq. >> the same day the video hits the air, the u.s. military releases the report it conducted in the weeks following the 2007 incident. >> the report was heavily redacted. the report basically said we investigated the incident and our guys behaved appropriately. there was no violation, if you will, of the rules of engagement. which obviously, once you see the video, the conclusions of that report are diametrically opposed to the reality of that video. >> in the fog of war in the context of combat, this is what is happening.

>> after the wikileaks release, many people press the military to reopen its investigation. >> they in the end backed up the army regulation 156 report and said we're not going to reopen this, which again i thought was a very tragic and wrong call. >> the united states military declined a request to comment for this program and instead directed us to the findings in its report. since its release the video has sparked much debate. >> there was a perception that there was a threat, that there were enemy soldiers who had weapons and they were permitted to get clearance from the tactical operations center to fire. >> i think it's slanderous to say that their entire mission is to kill as many iraqis as possible. >> it's a complicated situation. in some ways in the first part of that incident, it's harder to find fault with the pilots for their initial actions. you know, you could argue they should have shown more restraint. what's harder to explain is opening up on the van.

the reason is they're in the air, they can follow that van anywhere. in fact, it might have been from strictly military point of view, it might have been better to follow the van and see where that led. >> urban combat is probably the most severe, most difficult type of combat that any army will ever face. with that said, there are very clear criterion set up for the use of deadly force. the idea is minimum use of force necessary to counter an adversarial threat. i've seen the video several times. that van should have never been engaged by anybody. that never offered a threat. again, let me be very clear here. the presence of a weapon in the battlefield does not constitute a threat. it constitutes a weapon. you've got to determine if the weapon is tied to someone who is threatening you. >> everybody's fighting over it, whether or not they had weapons. well, they had weapons, no, they didn't. this was murder, no it's not, it's war. in a sense everybody is right but everybody is so wrong at the same time.

what you're looking at is a small black and white video of a much larger issue. >> following the apache incident, specialist mccord served for eight more months in iraq before he was wounded in this ied explosion. >> i learned how to live without a lot of things in iraq. when i looked in and i saw those children, the one thing i couldn't live without was my own humanity. i couldn't self-justify what i was doing in iraq anymore. what we as a nation were doing in iraq. i had to refigure out who i was as a human being and what i wanted out of life. and what legacy i was going to leave for my children. i struggle every day, every day i struggle. >> this is a situation where we could and should have done a better job of protecting innocent life because this is

not only a war of territory, of physical destruction, this is a war of hearts and minds. clearly if you're killing civilians in the process of trying to secure a city, you're not really winning that battle. coming up -- soldiers returning from war. some of the most memorable homecomings we've ever seen. i asked my dentist if an electric toothbrush was going to clean better than a manual. he said sure... but don't get just any one. get one inspired by dentists. with a round brush head. go pro with oral-b. oral-b's rounded brush head cups your teeth to break up plaque, and rotates to sweep it away. and oral-b delivers a clinically proven superior clean vs. sonicare diamond clean. my mouth feels super clean. oral-b. know you're getting a superior clean. i'm never going back to a manual brush.

bring us your aching and sleep deprived. bring us those who want to feel well rested. aleve pm. the only one to combine a sleep aid... plus the 12 hour pain relieving strength of aleve. be a morning person again, with aleve pm. esurwhich means fewer costs, which saves money. their customer experience is virtually paperless, which saves paper, which saves money. they have smart online tools, so you only pay for what's right for you, which saves money. they settle claims quickly, which saves time, which saves money. they drive an all-hybrid claims fleet, which saves gas, which saves money. they were born online, and built to save money, which means when they save, you save. because that's how it should work in the modern world. esurance. backed by allstate. click or call. mmm yoplait!

it's snack time! oh, look! yoplait original now has 25% less sugar. time to taste it. how is it? it tastes good! congratulations yoplait! you did it! yoplait!

while thousands of miles from home, u.s. troops use all the technology available to them -- >> what's up? >> -- including video to stay in touch with their families. like this dad who reads to his daughter on camera whenever he can. >> waits at dawn. time to work the whole day long. >> yeah. >> the separations can be long and difficult.

and they make coming home all the more sweet. >> daddy! >> homecoming is the day troops and their families dream of. >> oh, my god! >> and more than a few of them are caught on camera. >> april, 2011, senior airman trevor crowder is anxious to return home from his nine-month deployment in iraq. >> i was excited. i was nervous at the same time. i wasn't expecting a big homecoming. i knew it was going to be my wife. i wasn't expecting a big parade or anything. >> back home in nebraska, there is more than one family member who misses trevor dearly. >> good boy. >> emmett thunderpaws is a 3-year-old great dane, the pride and joy of the crowder family. while trevor's deployed, emmett misses his playmate. >> thank you for getting in my face and pushing me down.

>> emmett, he missed rolling around with trevor. they're best friends. hi, emmett. >> on the day her husband returns from war, whitney decides to videotape trevor's homecoming from emmett's point of view. >> emmett, come on. hey, emmett. do you not recognize me? he clearly smelled me coming in through the door. so i had no idea his reaction was going to be like that. it made it special for us. >> he was just like trying to look him in the eyes. i think he remembers you. >> how you doing? >> it was really fun to see emmett greeting trevor coming back. and it was really cute. i'm glad that i caught it on camera. >> and we're done. >> in buffalo, new york, another soldier is greeted by a very emotional pooch. >> i miss you, yeah. >> karen fisher, an air force captain is returning from

afghanistan, when she's surprised by her beloved golden retriever molly. >> i knew she would react, molly would react, but i didn't expect her to react the way that she did in the airport. i think she was just kind of beside herself and, you know, we were both just overjoyed. >> master sergeant joe myers knew his surprise return from iraq would bring joy to i was 9-year-old daughter, hannah. >> come here. [ applause ] >> when the cameras started coming in, they told us that they were going to look at our class because we were the best fourth grade class. so they said that they were just going to come in and look around, and they said to welcome some special guests. >> the most special guest of all, her dad. >> it took all i could do to

keep my composure coming through the door of that classroom and looking for my daughter. >> two years after her father's surprise visit to her classroom, hannah lives in germany with her parents and younger sister. she and her father treasure the memory of that day. >> it was like a blur, but i was just so excited because i had no clue. and he wasn't supposed to be coming home that day. he was supposed to be coming home a little while after, like a few weeks, i think. >> in my 22 years i've been deployed four different times. i missed almost an entire school year for hannah. i didn't know what to expect. didn't know whether she'd jump up and down, whether she'd sit there in shock or the reaction that she had. their video ends up on youtube and becomes a sensation. millions of people continue to revel in their reunion. something that amazes them to this day. >> sometimes i think about it, i'm like, oh, gosh, the world saw me cry.

but my excuse is that i was only 9. >> joe meyers says the best part of his return was not the attention it got -- >> seeing my wife's face and my daughter's is the best part. >> and despite all the people who share it, it is still their private moment. >> i think it gives us kind of just a little common ground that she and i were both there in that moment and that we have everything that's gone on since then, the video and everything else that's happened, to reflect back on just she and i. >> hannah, it's true, a lot of people may have seen you cry, but a lot of people also shared in your joy. thanks for giving us something to smile about. i'm contessa brewer. that's all for this edition of "caught on camera."

criminals caught on surveillance cameras bursting into restaurants, armed with guns and knives. >> at one point i just thought my life was just over. jumping over convenience store counters. >> get on the floor, get on the floor. and terrifying unsuspecting customers and clerks. >> i'm going to cut your throat. >> they had one goal, to get what they needed at any cost. but om