we will be back next week because it's if sunday, it's "meet the press." life can turn terrifying in an instant, and how would you survive? >> life is so imcontact pacted. >> a city bus is flying down the highway and even ordinary routines can be struggles to stay alive. >> the door is open, because he won't stop. >> oh, my god. oh, my god. >> survival is not a game, but you do need a game plan. you've got multiple options, but only seconds to choose. what will be your "split second decision."

every year, millions of americans hit the slopes at ski resorts and in the back country. and where there's snow, there is always the chance of an avalanche. this snowboarder sets off an avalanche outside of lake tahoe. >> christian! >> he manages to stay on top of the show snow. others aren't so lucky. true or false, ave lalanches on happen after a heavy snow? the answer is false. >> the factors that contribute to conditions for an avalanche are going to be a combination of weather, snowfall, slope angle, and over a period of time where we have different storms that come through, and each storm lays down a layer of snow, and all of that affects how the snow chan

changes. >> in the swiss alps five friends are skiing a dangerous run known as the dead swede. with a camera attached to his helmet, he started to ski down. >> i started to ski down, and it is one of the best runs of my life. and then all of a sudden, i was caught off balance and i started to tumble down the mountainside. >> and now, christopher fights to keep his head above the snow. how do you stay on top of the avalanche? a, ski to the left or the right and get out of the way of the path. b, stop and curl up in a ball to protect your head and organs or c, move faster, and attempt to outrun the flow. >> think of the avalanche as water, and it is going the flow the same way as a current in the river. it is going to pick up and grab stuff. so curling nup a ball is not necessarily going to be the best thing to do >> according to experts, choosing option b is a faster way to get buried. can you outrun it?

>> there is very few people on the planet that can ski or snowboard faster than an avalanche, and within five seconds, it can reach speeds of 80 miles per hour. it can reach the max speed of 200 miles per hour depending on the length of the run, and how big the avalanche is. >> that makes the only viable answer, option a. >> you want to look for the way out. generally, you will drop n and make a turn, carry as much speed as possible, and then head for the ridgeline or something, and you only have a few second before things are going to become out of control. >> it is more like being in a washing machine or something. i was not in control at all. >> christopher is unable to be buried underneath the snow, and the clock is ticking to find hi him.

>> the biggest cause of death in avalanches is asphyxiation. >> one thing that came to my mind is to keep my hands in front of my mouth to create an air pocket. iing mana managed to do that >> experts say that most people can survive 15 minutes underneath the snow, and not much more, and so what would you do if you were buried in an avalanche? lie still and keep quiet or smout for your friends so they can find your location or c, quickly try to dig yourself out? >> it felt like being is stuck in concrete or something. >> concrete is a common analogy used by avalanche survivors, and that is because the snow is packed so tightly, there is no reason to move. so cross option c, off of the list. >> i didn't know if they could hear me, because the snow is packed so, so tight. >> option b won't work, because

a thin layer of snow will muffle your cries, and though it is against instincts, conserve what little air are you have, so go for option a. >> i could not think about it, because i would start to panic, and hyperventilate. >> up on the surface, christopher's friends know that they don't have u mumuch time t find him. and they are all wearing electronic beacons or transmitters and they switch them to receive and listen for his signal. within minutes they pick up his sigle nal, and start digging. six feet under, they find him. >> i could hear their voices, and they dug out my face so i could breathe the free air again, and this is quite nice. >> our experts have these tips

to avoid and survive becoming a victim an avalanche. stay on the marked trails and move left or right to the ridgeline to try to escape the avalanche's path, and create a pocket of air around your face before the snow stopped moving. >> i feel very lucky to be alive and thankful to my friends who saved me that day, and i would not be here without them, and they know it. >> the studies show that the average american spends more than two whole years of their life in their cars, but at any moment, another vehicle can disrupt that drive. >> when you drive a vehicle, it is so important to stay vigilant, because you are in something that could cause a lot of harm to people if you are not doing it correctly and safely. >> according to the national highway traffic administration,

u.s. traffic deaths rose over the previous year for the first time in decades. the reason? added driving can raise fatality rates and lower job growth, and higher gas prices mean that more people are on the road. even though progress has been made, fatal accidents can be resulted if you are distracted, speeding, not wearing a seat belt. even if you are the safest driver in the world, you are not the only one. >> oh, my god. oh, my god. >> in suburban detroit, a bus driver admit s ths that he star nod off with his foot on the gas. as another angle shows, he is speeding up just as the traffic ahead slows down. jay hammond is drive ing ing in opposing lane, and he can hardly believe his ice. this bus is

-- believe his eyes. >> i knew for sure this bus was going hit all of thaez cars. >> he is in the pickup truck, and he can only watch it happen. look again. >> the very first car that was stopped became airborne, and then landed in my lane. >> another car crashes into your lane. there is only a split second to react. should you a, immediately slam on the brakes to decelerate? b, quickly pump the brakes so that your tires don't lock up? c, steer into the median or the shoulder? >> i started to pull over, but

there is nowhere to pull off, because there is a guardrail, and to my left, there is a ton of cars. >> option c is off of the table for jay. it might work for you if there is room, but you can't count on that. so that leaves the brakes, but which approach is best? >> for jay, the car jumping into the lane is a wild card. >> at that point i was slowing down and put my foot on the brake, and i was standing up with everything i had to push on the brakes. >> he still acts fast enough to minimize the damage, and making the best answer a, slam on the brakes. and maybe you were told to pump the brakes in driver's ed, but that information is somewhat outdated. the national highway traffic administration mandated cars made after 2012 come with anti-lock brake systems which will do the pumping for you. and check your owner's manual if

you are not sure. so you have survived the initial accident, but you are not out of danger yet. >> 911, what is your emergency? >> we had a head-on collision. >> how many cars involved in. >> probably about seven. >> seven vehicles. okay. we will get help on the on the way. >> after calling 911 should you stay in the vehicle with the seat belt on? exit your vehicle and help others or c, exit off of the road and clear the way for the rescuers. >> every situation is going to be different. it is obviously that person's decision, and looking at the circumstances to see what is safest for them. >> but one thing that experts say that you should not do is try to pull off of the road. insurance companies say that you should not move the car if you are in an accident with injuries. police need to perform an investigation, and so in this case, the answer is a, stay in t

the car. >> we all want somebody to help or help a loved one in an accident, but first and foremost, if they were to exit, and get hit, it is increasing the number of people injured from the incident. if you are unsure if the situation is safe, stay in the vehicle and leave your seat belt on, and wait for the first responders or law enforcement to contact those parties for you or tell you when it is safe to exit your vehicle. >> however, sometimes you have to get out of the car. >> if they are near a right shoulder or able to move safely behind an object that is going to protect them from the other vehicles, do so. >> every accident is unique, but the experts stand by this advice. steer into the shoulder or the median if possible. slam on your brakes. there is no need to pump. stay in your car until the situation is safe. and only moving off of the road if you can do it safely. >> the most important thing that you can do is to constantly be paying attention, and vigilant,

anded we call accidents sdnts, because you cannot sometimes prevent them. coming up, caught on security video a customer struggles with an armed bank robber. >> it was game on and i can't lose this. >> and later, terror on the tracks. would you risk your life to save another? >> i was like, oh, my god, which way is this train coming? changes to medicare plans could impact your healthcare costs. are you getting all the benefits available to you? new plans are now available that could increase your benefits and lower how much you pay out of pocket. to update your coverage- or enroll for the first time -- call healthmarkets. we'll help you make sure you have the right medicare plan. hi, i'm doctor martin gizzi. it's a new medicare year. that means more changes... and more confusion. here's what i tell my patients... start by asking ...

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what would you do if you were minding your own business and then suddenly facing down the barrel of a gun? at a virginia gas station the clerk decides to fight back. at this hotel, workers choose to run and hide from armed robbers, but the choices aren't always so clear. in long beach, california, cameras are rolling and capture a video of a man in a motorcycle helmet strolling into a bank

lobby and he stops next to a customer rich camp. >> i got bumped on my right shoulder by a guy that said don't f'ing move this is a robbery. i saw that he had a gun sitting bt about a foot from me. me and the teller both looked at each other. i had a thought in my mind should i do something or shouldn't i. >> with the guy next to him his options are limited. >> if you can run get out. if you can find a hiding place, then hide. >> experts rely on two principles, cover and conceal. >> concealment would be hiding behind something that conceals where you are. a cover is something like a solid brick wall where you know that the bullet could not go through. if you are cornered to where you are placed in the situation where you are vulnerable, then you have to fight. >> and something tells rich, this is maybe one of those times.

>> my senses tell me he wasn't just there to fight. get his money and leave. it was an edginess to him, he might be distraught. at the end of his line, the suicidal type. >> with the gunman growing more anxious rich decides he may have to take action, but what move next. when should you make your move? a, as soon as you feel afraid and before he has a chance to act? b, just after the first signs of violence? or c, strike when his back is turned? >> we don't know what their intent is. are they there just to rob the place or are they gonna rob the place and then shoot people? >> with that first surge of adrenaline you might feel the urge to strike right away, but option a is not advised as a first move. making sudden movements could only force the gunman's hand.

>> you should show them you're afraid and you want to cooperate with them and do what they say and that you're not going to be a problem to their plan. >> at this very moment the teller triggers the silent alarm. it's a direct line to the local police. >> normally a suspect who's robbing a bank wants to get in and out. they don't want the distraction. they want to get their money and leave. >> so he points the gun at me and says get the f up off the ground or you're gonna die. >> what rich doesn't know, the robber is listening to the police scanner inside his helmet so he knows authorities are coming for him. it could explain the sudden change in his behavior as the robber tries to take money from a customer. >> i pulled back. i watched this event happening as they're wrestling for the money. once the guy realizes he has the gun he backs off and gives him the money, but now the money is spilled all over the floor. i sensed he was out of control. he wasn't managing the situation well.

>> when the gunman turns back to the teller, rich snaps into action. in this case the best option is c, strike when his back is turned. >> when the gunman is busy counting the money, making sure the money is in the bag, his eyes are not on you. that's the perfect moment to make your move on him. >> all of a sudden my body just started moving and i'm like i'm doing. once that was answered, it was game on and i can't lose this. the second i grabbed him, i realized this was a survival thing. >> he made a decision to go and take the gunman down, which is very brave. once you make that choice, you need to be dedicated and devoted to that choice 110%. >> it's a risky decision, but rich is young and physically able to fight, but then he hears the pop of a gun and so do other customers who only now realize what's happening. >> he ended up shooting through his elbow and he pulled the trigger again and that's the one that hit me in the leg and

knocked me off of him. as i got knocked off of him i heard click, click, click. i knew there were no more bullets in the gun and literally the first thing that went through my mind is i'm going to have pizza and beer with my buddies tonight. i'm going to be alive. >> even though rich is shot in the leg, he rolls back on to the gunman and yells for someone to help, but nobody comes. >> unfortunately most people think that everybody will come and help and sometimes maybe that might be the case, but the majority of the time it isn't. >> on his own rich fights for his life and that's when he realizes the assailant is wearing body armor. >> i get him into a full nelson, but i can't lock it out because he has body armor on and a jacket. >> almost 30 seconds later another person jumps in and restrains the shooter's legs. police arrive soon after and secure the bank robber. in addition to being the suspect in eight other bank robberies,

officers find more weapons and a suicide note. once rich hears the news, he knows he made the right decision that day. >> had he just been looking for money and if he was just suicidal, have two bullets, but you have 70 and body armor, two guns and a hunting knife because you want a massacre if you don't get away with it. >> rich may have saved multiple lives by choosing to fight. if you're faced with the same scenario, these are the split second tips that may keep you alive. if the option is available, always run, hide or conceal yourself behind the bullet proof barrier first. cooperate with demands and don't threaten their plans. if you have to fight, strike when their back is turned. >> it was about three weeks afterwards before i went oh my god i could have died. i believe i saved lives that day and i believe that god does put people in places to do things. >> rich camp risked it all and

almost lost everything. his courage was rewarded. >> my twin boys were born within 20 hours of the shooting one year later. i learned how lucky we are to be here. next up, how far would you go to save another person's life? >> at that point we didn't know if the trains were shut off. and then, would you know how to escape if you're rideshare driver won't stop the car? >> this driver does not want to take me home. i don't know where he's taking me. s you fast-acting, long-lasting relief. it immediately neutralizes acid and only gaviscon helps keep acid down for hours. for fast-acting, long-lasting relief, try doctor-recommended gaviscon.

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subways transport millions of commuters every day. on the platform we jockey for position pulling and pushing ourselves dangerously close to the edge. though it's hard to miss, that big yellow strip on most platforms is more than just a visual warning. it's supposed to make you literally feel when you're crossing into the danger zone. >> it's called the truncated dome. it's the first warning that you shouldn't go any closer to the

edge of the platform. it does not matter the shoe that you are wearing, whether it is a leather sole, boots or rubber so sole. it's not think enough that you wouldn't be able to feel it. >> that is unless you're this man who seems to ignore the warning track. you witness someone fall off the train platform. as a bystander what would you do? a, get on your belly, reach down and try to pull the person to safety? b, quickly check for incoming trains, then jump into the pit to rescue him? or c, notify a transit employee. ignoring the danger of a potential inbound train, passengers drop down to help. luckily everyone escapes safely. experts say you should never jump on the tracks making option b a potentially dangerous gamble. >> i cannot recommend that anyone get on the right-of-way

and jump on to try to assist another person. we have one person whose life is in danger already and i cannot recommend that anybody go down there and endanger their lives as well. >> c is the correct answer, notify any station employee. they can stop inbound trains immediately. >> every platform has an emergency call button. push the button and someone is on the other side of that and says, what is your emergency. you tell them someone has fallen on the track. >> here in boston's north station the warning strip has no effect on this man. he walks right off the platform and is knocked unconscious. in this case, subway worker a.j. hears bystander's cries and runs over to investigate. >> we just heard a woman screaming. a woman and man came running down the track like this, there's a guy that fell on the train tracks. there's a guy that fell on the train tracks. at that point we hadn't seen the inspector come down yet so we didn't know if the trains were shut off. >> there's another danger and

it's every bit as deadly as an inbound trail. >> i think a lot of us understand a term a third rail, we've heard it certainly, but maybe we didn't understand what it is. the third rail on a subway is a bar through which electricity passes and that is the electricity that powers the train motor. on a subway the third rail is next to the two rails that the train is going to ride on. >> a.j.'s partner joins him on the tracks, even though just one move in the wrong direction could mean a lethal shock from the third rail. >> my main concern was our safety first. just don't get too close to him. he was pretty close to the third rail. if he had fell six inches more to his left he would be dead. >> two women rush in and offer to help increasing the number of people now in danger on the tracks. >> which way is the train coming? i forget which way. i know that one side has a light if you look down, and i knew this when i was a kid, if you see the light on, that means there's no trains coming.

the first way i looked i looked down and couldn't see the light and i was like oh my god and i was like am i looking in the wrong direction. which way is this train coming? >> true or false, some train stations have an emergency alcove where you can escape the path of an inbound train? the answer is true. >> on a subway platform there is a refuge area, and it is below the platform. and you can't see it above, but it is a 30 inch alcove that a train comes and the person is on the right-of-way. >> some transit systems have alcoves in the wall, but don't assume your station has one. call the transit authority or check the website for specifics. together the rescuers contemplate their next safest move. >> we didn't know if he broke his neck. that was another concern. we got to move him, but we had to get him off the train tracks and that was the number one concern. >> this small group of rescuers

band together and hoist the man to safety. a.j. knows he took risks to save him, but he also says he'd do it again. >> i couldn't live with myself if i let something happen to somebody and i could have made a difference. >> they made a decision on the spur of the moment that turned out very well and we're all thankful for that. >> even though everything turned out for the best this time, remember the following split second tips if you're called into action on the subway, notify any station employee. they can stop inbound trains. if you decide to jump down, look for the emergency alcove found in some transit systems. never touch the third rail. and if it appears the victim has sustained major injuriesings,le alert the station employees for assistance. >> i would have jumped down for anybody, you know what i mean,

because i would hope somebody would do that for me. you don't go to work thinking i'm going to jump down on the train tracks today and save some guy. it sounds cliche, but you do what you're supposed to do. i guess nowadays that's a hero. a brazen kidnapping in broad daylight. >> the guy snatched her so fast. a bite from a deadly e cobra and if you make a bad decision, you could be dead within an hour. all finished.

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hi. richard lui here with the hour's top store is are. plans underway in cuba to pay tribute to the former cuban president. all public spectacles will stop tuesday. his funeral will be in his home city of santiago. he died saturday at the age of 90. and this morning in new orleans french quarter, a man has been shot, and police won't say what prompted that shooting or if they have suspects.

now, back to the "split second decision." it can happen anywhere at any moment. the kids are out playing when suddenly one of them gets snatched. this one caught on building security video. true or false, a majority of child abductions are committed by complete strangers? the answer is false. fewer than 100 of nearly 460,000 reported missing children in 2015 were kidnapped by strangers. >> most child abductions, they're usually a family member where there's a child custody issue of that nature or something like that. when you have a stranger child abduction, it always seems to be a lot more serious because there seems to be more intent to do harm to a child abducted by a stranger.

>> july 2016, in a victorville, california cell phone store, a mother walks in with her infant and 4-year-old daughter. then as the 4-year-old lingers by the door, it happens. >> the guy happened to be walking by and just snatched her so fast. >> so fast customer terrance bradshaw barely has a chance to react. >> i heard the mother yell get away from my child, don't you touch her. it took me a second to realize what was going on. >> now put yourself in his place. you've just witnessed a complete stranger try to kidnap someone's child. besides calling 911, what's your next best move? a, physically attack the kidnapper to get him to let go? b, get in your car and follow the kidnapper so you can give his location to police?

or c, scream, yell and draw attention to the situation? >> he was about 6'2", 6'3", 250 pounds. he was a heavyset man. if i were to engage him, i probably would have ended up hurt. >> option a is a risky decision, but what about starting your own civilian pursuit? >> i think following a suspect might be a consideration, but it's obviously a pretty dangerous move following somebody in a vehicle. >> the smartest most effective decision in this case is scream, holler and make a commotion that will attract help. >> just getting the more people and more witnesses to see what the guy looked like, the better. >> the screams of the mother is what got me to turn around. her screaming caused me to yell. me yelling caused the neighbors and everybody to run up to this. >> because of all the attention

caused by the screaming, the kidnapper drops the little girl and runs away. but every case is different. hernando, florida, june 2016. a mother shops with her 13-year-old daughter when suddenly, while security cameras record video, a brazen man grabs the girl and tries to drag her out of the store. her quick thinking mom grabs her and won't let go. >> it is amazing to me that he would even have continued this attempted act of kidnapping even though all that was going on, stuff getting knocked down. it's just surprising that he was so resilient in his actions to try and kidnap this 13-year-old. >> true or false, during an attempted abduction it's more effective to throw yourself on top of the child than to grab hold of the kidnapper? the answer is true. >> by holding on to her own daughter, i think she did the right thing.

instead of trying to grab the suspect, she held on to the daughter. the suspect is not going to able to be drag them both out of the store and they probably created a big commotion. >> if you give advice to your child about what to do if a stranger grabs them like we see happen in this store video, experts say a child should do everything they can to fight back and fight dirty. >> if i was a child and i was grabbed by a stranger that i didn't know, i would do whatever i could to get away. if you're a child and you're watching, you want to kick and scream and make as much noise as possible. fight, bite, do whatever you can. do whatever you can to get away. don't go -- don't go quietly. >> though child abductions by strangers are extremely rare, experts suggest you always stay alert and remember these split second tips. bystanders should yell and scream for help. a kidnapped child should immediately fight dirty, bite, kick, punch and scratch. if you're a parent or bystander,

push the child to the ground and hold on tight. >> the mother screaming and her fast action definitely is what saved her child. >> if somebody's being abducted, some child's being abducted, i think as americans and citizens, we have an obligation to try and help in any way we can. next, every second counts. when one of the world's deadliest snakes bites. >> they'll probably end up going into respiratory failure pretty quick. then you just got into the wrong rideshare. >> i need to get home. what are you doing? dude, are you serious? ♪ ♪ ♪ i want a hippopotamus for christmas ♪

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it's true, they're more scared of you than you are of

them, but when they feel threatened they have one lethal strike. in the u.s. alone, venomous snakes bite more than 8,000 people each year. david weathers is a professional snake handler and knows the danger all too well. >> when you handle the snake, you try to have somebody around. >> he keeps dozens of snakes including that venomous cobra, native to southeast asia. it is considered one of the deadliest snakes in the world. david is about to find out why. as he prepares to move the cobra to a new sanctuary, it strikes. >> i literally pulled the whole snake out of the tub attached to my stomach and i felt the teeth sink into me. >> david knows there's no time to spare and has a friend drive him to the hospital rather than wait for an ambulance.

>> get me there quick because i'm having a bad head stuffed up and i'm having problems breathing. >> it really depends on how much venom got into your blood stream. you don't have a lot of time. and it also depends on your metabolic state, how you react. >> how would you react? you've just been bitten by one of the deadliest snakes in the world and you're headed to the hospital. what should your next stop be? should you apply a tourniquet and stop the flow of venom to your heart. b, move as little as possible and try to relax, or c, cut the wound and suck or drain the venom. >> a lot of people have this idea if you get bit you need to cut the wound and suck the venom out. john wayne style thing. you would have to cut that thing open, cut it deep enough to be at the bottom where the fangs stopped, because that's where the venom starts. i just whacked four veins so i'm dead. i'm bleeding to death, you know what i mean? >> c is the wrong answer.

the monocle cobra's venom can kill in as little as 60 seconds depending on the factors like the amount of venom delivered, the size of the person and metabolism. stopping the flow of poison to your heart may seem like the right idea. >> using tourniquets may be appropriate in certain instances depending on the nature of the bite, the species involved. >> but be careful because while you may be blocking the flow of venom you're also cutting off blood flow to your limb which could lead to irreversible tissue damage and amputation. for david that's not an option since there's no tourniquet for the stomach. >> the thing that got me mentally traumatized the most is knowing where i got bit and how close it goes to a lot of my vitals. everybody's like you got bit in the stomach? i'm like yeah. >> still david knows the correct answer is b, relax and try to stay calm. >> you want to stay calm because you're going to just increase

your blood pressure and increase the systemic movement of the venom within the blood stream. >> i'm going to be okay if i don't get exited. if you start getting excited the heart beats faster and the venom reacts faster. you die quicker. >> as the venom spreads and the traffic slows, staying calm is becoming harder to do. >> i'm starting to get nervous. i'm going all right get me to the hospital. we're running red lights and things. >> we got to get by this [ bleep ] man. we got to get by [ bleep ]. >> if you're bitten by a cobra, it's serious business. >> you notice underneath the bite, there's a scratch where he went for a second bite. there's a fang mark there and a scratch here. that's where he held on. there's localized venom starting to go through my system. i'm having trouble breathing. >> i think i was feeling swelling. it was really tight and it felt like somebody jabbing a knife in in me and then left it there and then give a twist. >> i'm probably going to end up going in respiratory failure

pretty quick. >> true or false, hospitals can treat most snake bites with antibiotics. the answer is false. there's only one cure. >> the only treatment for snake venom to counteract snake venom would be the antivenom. >> but each ven nous -- venomous snake has its own unique antivenom and doctors can't give the right treatment if they don't know the type of snake, however if you've just suffered a venomous snakebite, don't lean in to take a closer look.

>> it's dangerous to handle the snake afterwards. you're more likely to get bit again. the focus is getting medical care immediately, but if you can identify the snake with a cell phone photo that would be ideal. >> david knows what snake bit him, but cobras aren't native to the u.s. and his local hospital doesn't have the anti-venom on hand. by the time it arrives five hours later he's not sure he wants it anymore. >> it's not getting worse, but it's not getting better. the swelling is staying where it is. i'm going to try to release myself out of the hospital and go home at this moment. >> as a professional snake handler he hesitates knowing the antivenom becomes less effective each time it's administered to the same person, but experts always recommend taking the antivenom. >> so the antivenom guy says, listen, they're not telling you everything, but you're in preliminary renal failure right now, your kidneys aren't functioning. if you don't get this you're going to die. this is coming from a friend of mine. i said let's get this rolling. i need it. let's do that. >> even with the antivenom it takes david months to fully recover, but he knows he's lucky to be alive. if you ever find yourself facing the fangs of a venomous snake the following tips may help you survive. identify the snake. if yo can do so safely. get to the hospital immediately.

relax and slow your heartbeat and take the antivenom. >> i do remember vividly when it happened like telling myself, what am i gonna do. how am i even alive. this thing could have done so much more damage. coming up -- >> this door is still open because i'm trying to get out and he won't stop. a rideshare driver holds you hostage. can you make it out alive? attention: are you eligible for medicare? the medicare enrollment deadline is just a few days away. changes to medicare plans could impact your healthcare costs. are you getting all the benefits available to you? call healthmarkets and we'll help you find the medicare plan that's right for you. hi, i'm doctor [martin gizzi.] it's a new medicare year. that means more changes ... and more confusion. the key question is: what can you do now, to ensure you get the care you need in the coming year? call healthmarkets today. we have access to thousands of medicare options from leading insurance companies nationwide.

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mother always said don't get into cars were strangers. today millions of people do just that using a variety of rideshare apps. it takes the trust of both rider and driver to make it work, and usually it does. but what happens when a ride share goes wrong? in february 2016, washington, d.c., resident desiree taylor hails a ride share service with a friend to get home from a downtown bar.

but when she asked the driver to make a separate stop to drop off her friend, the driver refuses and things turn tense, especially once desiree's friend gets out to calm the situation and decides to walk home. >> after he gets out of the car, i expressed my feelings towards the driver and said what he did was unprofessional and that we were going to write a bad review on him. at that point he seemed to get more flustered and more upset. >> the driver tried to kick desiree out. but since it's late in a dangerous neighborhood, she says no and starts filming the encounter. >> you're kicking me out because of what again? as i'm filming, he's making this violent u-turn. do you not want to say that you're taking me to my destination? are you [ bleep ] serious? my heart dropped. you're driving somewhere else. what are you doing? >> it's not clear if the driver is not answering in an effort to avoid arguing, but desiree is disturbed by the silent

treatment. >> he tuned her out and he exhibited that silent rage. this is the most dangerous kind of rage. >> and now you're getting taken for a ride. if you're being held against your will by a runaway rideshare driver, first dial 911. >> just him hearing that she's on the phone with 911 and describing what the vehicle is to the 911 operator, hopefully it would scare him enough. even if you were on hold with 911, you could pretend that you're talking to the operator and say i've just been abducted, i'm in this car. >> but after calling 911, what's the next best action you can take? a, watch for the car to drop below 30 miles per hour, then jump out and roll. b, open a door to signal to other drivers you need help. c, text family and friends for help and activate the share your location app on your cell phone.

>> trying to jump out of a moving vehicle is extremely dangerous in all situations. >> at this point in the ride option a is out. what about keeping a door open? >> the door is open because he won't stop. >> keeping the doors open, probably not the safest thing to have the doors wide open. he could go around a turn and you could fall out. >> not even in the right direction of where we're supposed to be going. this door is still open because i'm trying to get out and he won't stop. >> there's only one safest bet here. >> if you have a friend you could text, a lot of the smartphones, you could drop a pin saying help me, i'm being abducted, it's going to show you on the corner of third and broadway, wherever you may be. >> after calling 911, option c is the correct answer. there's another critical action you can take. >> keeping the window down so you have an avenue of escape is really important in that situation.

>> i need to get home. >> panic begins to set in as desiree is stuck with a grim, silent driver who is weaving and speeding around the city. >> you're driving somewhere else. what are you doing? >> i don't know if he wanted to drop me far from my house or if he was going to take me to an empty parking lot and god forbid do something to me. dude, are you serious? >> when you find yourself in a situation like this, the calmer you can be, the better. >> this driver does not want to take me home. he should have taken me to my house. i don't know what he's going to -- where he's taking me. >> to december desiree it feels like an abduction. what should you do? you've called 911, friends and family have been notified. the driver is increasingly erratic and you're in fear for your life. should you, a, jump out the second the driver stops. b, physically attack the driver or grab the keys to stop the car. c, engage the driver calmly and

keep filming his actions? >> i couldn't reach around to try and put the car in park, i couldn't reach around to grab the keys. who knows what he would have done? >> disturbing the driver's ability to drive the car is probably not a great idea. that could cause a rollover cash or any kind of accident. >> option b only puts you at more risk. so maybe talking the driver down while you keep recording is the way to go. >> i don't know if that will be an option for you. you could make it more volatile. >> this is the driver you don't want because the driver is taking me somewhere else. i have no idea where he's taking me. >> perhaps me recording him did escalate the situation a little more. >> for this passenger it's clear. there's no engaging the driver. there's one decision left. >> after two and a half minutes of being stuck in this car. stop. here's a stop sign. let's see if he'll stop and let me out. there was a very major

intersection we were getting to, a very high-traffic intersection. my split-second decision, the moment i felt the car stop at the stop sign, i got out. >> since desiree is recording while in the car, she calls police when she gets out. [ bleep ] but desiree said the police declined to take action. they say the incident is not an abduction but a misunderstanding over a paid service. desiree does send her video to the ride share company and they fire the driver. although most rideshares work out fine, it's important to be aware. remember the following split-second tips. call 911, pin and share your location on your cell phone, don't try to physically interfere with the driver. keep a nearby window open and exit the vehicle the moment the car stops. >> just reliving that scary situation is tough. just thinking that it could have

gone completely wrong -- i'm tearing up. i'm sorry. you just never know. just looking back at it is scary. i'm just thankful that i'm here and i'm thankful that nothing worse came from it. life can turn terrifying in an instant. you're locked in a high-speed battle with a raging driver. >> he's like next to me at 100 miles per hour. >> a deadly tornado takes aim at your house. >> we are in it! >> an avalanche of humanity threatens to bury you alive. even ordinary routines can become struggles to stay alive. survival is not a game. but you do need a game plan. you've got multiple options, but only seconds to choose. what will be your split second decision?