this show. msnbc answers on twitter, facebook and instagram. you can e-mail us to talk@msnbc.com. first we want to get you up to speed on the latest news on coronavirus. >> we're just two hours away from an update from the white house on the pandemic and what's being done to combat it. this as the number of cases in the u.s. has now passed 3,000, including 61 deaths. >> the country's top infectious disease expert anthony fauci warns we still need to do more to stop the spread. >> would you prefer a 14-day national shutdown to slow this down. >> i would prefer as much as we could. i think we should be overly aggressive and get criticized for over reacting. i think americans should be prepared they will have to hunker down significantly more than we as a country are doing. >> we're seeing massive lines and over crowding at airports now as travelers are attempting to get into the u.s. amid the new coronavirus imposed screenings.

>> illinois's governor criticized the trump administration in a spritring o tweets yesterday because there was so much airport chaos. he called the lines up acceptable and said the government needed to get it together. >> here is how the white house responded to him. >> well, here is what i got. call at about 11:00 last night after that tweet from a white house staffer who yelled at me about the tweet. that is what i got. >> new polling out today reveals that majority of americans, 60% feel the worst is yet to come with this virus. >> now we want to get to your questions. we have plenty but keep them coming. you can use the hashtag msnbc answers. you can also e-mail us. >> we have piles of questions but i think it's good if we like basically set the ground rules here. what we want to make clear our

answers are based on what we know now. we are in completely different place than when we did this show on wednesday. kie it keeps changing fast. nothing we say with substitute for the advice of your doctor and your specific situations. doctors cannot diagnose you over e-mail. here is today's panel. let's get to the questions. >> should i go first? >> yes. >> the question from taylor. is there any definitive number or range of age for the healthiest of individuals between which they contract covid-19 and they begin to display symptoms and are they contagious before they display symptoms? more importantly will they display symptoms or is it possible they may feel well enough to circulate among the

public for weeks without knowing they are transmitting the virus? what do you think? >> those are great questions. thank you for having this ongoing conversation. the data really is evolving and changing almost every day. let's unpack all those questions. people can actually carry the virus but not necessarily exhibit any symptoms. you can feel healthy and also carry the virus. that said, that doesn't mean you won't be shedding. you can be carrying the virus, feel well and yet still be shedding the virus. it's really important to practice what we have been talking about which is social distancing and good precautions because we don't know who is carrying the virus. >> okay, from nancy. i'm a retail worker. part of my job straight tennesseeing up after people on the sales floor. i wash my hands and stay away from people as much as i can but i'm constantly touching things that other people have touched.

i'm just curious, how long does the coronavirus live on hard surfaces? >> certain laboratory studies have shown they can stay active and infectious up to nine days. current data might suggest a few days earlier. wash your hands after you touch everything and that way you're going to stay safe. >> people are watching who use those sanitizer, or wipes on everything repeatedly, smart. >> absolutely. >> agreed. >> got a lot of questions. let me say, you see a lot of people in retail establishments wearing rubber gloves. i think that should be a practice. it's widely adapted. people riding on subways, we suggested we set up stations with inexpensive but effective gloves that people can put on and dispose of after they hold

on the subway poles and touching the seats. >> let's dig into that. a lot of us ride transit. i started with thew subway pole to put my arm around it rather than putting my hand on it. i've been putting my phone in my pockets more. if people are thinking i'm going to amazon to start buying gloves, what are they shopping for? >> for the most inexpensive gloves possible. you can use a paper towel for all i can. if you can avoid with your hand touching a surface on a public transportation whether a bus, subway, in an airplane, that's fine. we know the rules for airplane riders. it's wiping down the tray table. wiping down the screen, the tv screen and the armrest and really just trying to take care of yourself and that will help reduce the spread. even the idea of traveling on an airplane now, we're talking about very serious restrictions

and problems with that. >> we'll do a whole section on travel, coming up. let me read this question. i live with my 87-year-old mother who has respiratory problems. i work full-time outside of the home. in other words to help my mother i do care amount of cook and cleaning. whae we heard you can pass the vie lus before owe show symptoms. i'm concerned i could contract the disease an not know it. how do people in the same household keep from passing on the virus to other family members? >> let me take a stab at it and feel free to leap in here. i think that's a risk situation. grandma at 87 is a risk already. if she has any precondition especially in the respiratory, really anywhere, anything that might affect her ability to respond, she is at very high risk. i completely understand the question. i'm not sure we entirely know the answer but even trying to

stay a six foot distance from your elder relatives is really important here. it's hard to do and i think using the hand sanitizer shs grandma using the hand sanitizer, we have to get very serious about the personal hygiene issues which seem minor. they are major ways of controlling spread. >> do we quarantine someone in one room of the house. >> these are really relevant questions and important to all the viewers. the cdc clarifies what to do in household settings. if you're taking care of someone older, there was some of the recommendations make it limit to one person who is going out of their room. keep them as much as possible in one room. don't have them walking all over. practice good hygiene. you have access to hot water and soap, do that really religiously. avoid touching face but minimize that one person and keeping a distance as much as you can.

>> go through your house with the cleaners. when you're not there with your elderly loved one, they should get outside and breathe some fresh air. as much as you can limit that distance. keep rigorous hygiene in the house. any kind of surface you'll be touching and using. >> you heard from a lot of people with diabetes about this. here is one representative question from bob who asks, i'm on dialysis and go three times a week. i'm squacared that someone willt only have the virus and spread it but the dialysis center will have to close or patient will be told to stay home. if we stay home, we can't get dialysis. what are patients supposed to do if at isolation at home.

>> there's been recommendations. first of all, dialysis is life sustaining therapy. it's not an option to just not get dialysis, first of all. secondly, some of the recommendations that are being made about facilities are screen patients before they come in, before they make their patient. screen all -- especially high risk patients. if they are at risk, have them wear masks. have your staff if they are sick, stay home and don't apply punitive measures. be supportive of staff who are sick and wearing face mackinsks. >> i'm curious about what's going on in doctors and other medical offices. i've been getting a ton of e-mails from every doctor or dentist i've ever been through talking about well, first of all, if i have an appointment, are you still coming but also talking about what they have put into place. are we getting to the point though where a lot of these

offices are going to only have to be for people who really need to go? if you're going for a dental cleaning, maybe you don't go now. if you have a horrible tooth ache and feel like you might be infected, then you do go. how are the decisions being made? >> right now, awe eyes need to be on the health care system. it's in deep trouble. i'm talking about today. the next week or two weeks we can see serious problems in dealing with patients in general. it's not just the patients that may have covid-19 because the more we get over crowds with those patient, the less we're able to care properly for people with trauma, stroke and chest pain. it's happening as we speak. people should stay out of the doctors offices. anything elective should be postponed for the foreseeable future.

we have been in this issue before. the thing is our public officials have to understand the gravity of what's happening in american hospitals from coast to coast. it's no two ways about it. whatever we do, we need -- they need a lot of help. they are running out of ppe today in hospitals in new york city. we're talking about serious -- >> running out of what? >> personal protective equipment. g gloves, masks. they are running out of the nasal swabs to get the sample. they are having to go to research labs to try to get as many as they can. the federal government has major role here to focus on the hospitals. what are the alternative care sites. we use the va hospitals to back us up and what are weoncretely.

>> let's pause there for a moment. our panel will stick around for the hour. >> keep sending us your questions. you can e-mail us talk@msnbc.com. up next, we're live at chicago's o'hare airport. how is coronavirus affecting travel there? air travelers are facing a new reality when dealing with a global pandemic. that is next. h a global pandemic. that is next did you know that febreze air effects uses 100% natural propellant? cheaper aerosols use artificial propellants.

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we're already getting a sense of how it's hitting in a lot of different areas. n nbcnews.com has a piece looking at a few of the things we know. just the cancellation of the southwest by southwest festival will cost austin $355 million in revenue. >> no march madness would mean a loss of $100 million. that's just to atlanta.

the loss of the frozen four. that's the ncaa hockey e kwif lents lent will cost detroit about 10 million dollar. on top of that the impact on airlines continues to grow especially with that travel ban to the uk in ireland. that's set to take place, take effect at midnight tomorrow night. the international air transport association is estimating the global hit at $113 billion. they have been adjusting that up on almost a daily basis and money is far from what most travelers are thinking about right now. >> look at this. a dallas journalist tweeting these images at dfw international saying passengers had no offers of hand sanitizers, gloves from customs and immigration officers nor did they get temperature checks. one of several airports with hours long lines had people standing in close quarters. you can see them in the pictures. exactly what we have been told not to do. >> president trump tweeted that

airports are doing very precise screenings and moving as quickly as possible. he wrote quote we must get it right and also safety first. nbc's wendy the monitoring the situation at o'hare international in chicago. have things smoothed out or talk about it being crazy, a little crowded and cramped? >> reporter: cramped is an underestimate. we're taking it in baby steps today. good afternoon to you. chicago mayor has some very strong words about what happened behind these doors last niet calling it a fail. you have to remember, passengers are not technically in the city of chicago until they walk through them. everything behind them considered federal jurisdiction. we have all seen that awful video by now of thousands of people waiting in small spaces. waiting some four, six and even eight hours after o'hare, dfw, jfk. some of the 13 airports

funneling passengers returning from europe. that goes directly against guidelines from the cdc and health departments to help prevends the spread of covid-19. this local mayor frustrated by not being consulted before directives are given by the federal government. >> when the federal government doesn't listen and when it doesn't bring the considerations of mayors and governors and other local officials into the equation, not only are you creating a disaster, not only are you creating a hazardous circumstance that threatens the public, you risk causing serious illness and death. >> reporter: mayor lightfoot very much acknowledges today could be another tough day here at o'hare international. flights from europe already in route to chicago. they have already asked the faa to stagger the flight patterns and keep passengers on board until they can be processed. most importantly, guys, they

have asked to cut some of that red tape and let local emts who are on stand by at the airport, asking them to help the federal screenings process that's new to every one here. hopefully cutting that red tape will make it smoother and safer for every one. >> thank you, wendy. >> i'm not sure when you look at those pictures that i found as somebody who flies a lot, terrifying, how you deal with those kinds of numbers. they had to know when they said they would put the travel restrictions into place this was the inevitable outcome. i was trying to think if i was in that situation, what would i do. i know i wouldn't stand many that group of people knowing what i know for four, five six hours. on the other hand, i can't make it a run for it. what in the world are you guys who are medical professionals thinking when you see this? >> we both have a lot to say.

oh, my god. travel is stressful at baseline. we're talking o'hare which is the country's busiest airport. this should have been anticipated. this is not a secret. we have been talk about this for weeks. again, trying to keep social distance which recommendation, six feet but in a crowd like that it's hard. trying to cover your mouth. trying to keep your distance and using hand sanitizer. otherwise, these are all optimal in that crowd. >> we have lots of questions about travel in general. that's why we should introduce another member of our panel who joins us alongside dr. roy. >> let's get to a question from margie who asks my son and his family threw to ecuador. they were checked for fever. when they landed at dfw, they

weren't checked for anything. many, many people touching the same surfaces for reentry to the u.s. what's not okay about this? i think the answer is everything is not okay. >> this incredible mishandling starts at the top. we're used to the president tweeting nonsense and caught many times in giving false information to the public. now it's serious. his inability to control himself from happy talk during a crisis like this is unconsciousable. i'm seeing this disorganization of what the messages are to the public and lack of policy decisions that are made about air travel is very much endangering travelers in the united states. this cannot go on. he needs a czar who knows

something about these issues. they should not issue a policy statement without having images. it's immediate danger to people. we have to figure this out like right now. there are things that can be done but we have do them. >> clearly, the health issue is paramount. for a lot of people it's an every day life this this has caused such disruption. my cruise to europe is cancelled. the princess is taking care of us with refunds. now i found out that travel guard won't pay for coronavirus. the national emergency make any difference. do i just lose money? >> the really unfortunate thing that is a lot of travelers are finding out is that travel insurance typically does not

cover a pandemic or epidemic. that's not a covered cost. your recourse is really going to the provider directly. i think you'll have a lot better luck asking for a refund even if there's no policy in place. the policies are changing so quickly. following up in week, asking if you can get a refund for a credit for a future trip. >> worth noting, we took a look at travel guard's website. i want to make sure we go through this from travel guard. we're kind of saying it's not covered. trips cancelled for fear of taking the trip. you could try for insurance refound. maybe a voucher for future travel insurance. if the flight is cancelled because of coronavirus, you can seek a refund. if you have cancelled for any reason, that might cover part of the loss dependsing on the policy and cover trips covered more than 48 hours before departure. if it's a cruise line, contact

them for a refund. sorry i interrupted. you let me let you jump in. >> i was going to say going directly to the website is great idea and some travel insurance companies will reimburse you for the premium that you paid for that. may may not be able to refund your trip but they will give you the premium back and calling the providers directly, i have done it directly. they are willing to work with you and when you say coronavirus, many hotels will, at least say we're going to give you a refund for that money. >> there's another question i think may be the most asked question i've heard outside of health questions which are many. marvin asks what can one do about his or her 401(k)? >> the answer really defends on your age and how far you are away from retirement. if you're very close to retirement, this is extremely scary because this is the money that you are counting to live

on. it should not have been all the money you are counting on living on. every one should have an emergency fund. we talk about it all the time. people say it's a rainy day fund. it's a coronavirus fund. we need to have one. if you do not have one, here is a time to take some of the money that you have been putting into your 401 k and start building up on arj fund. make sure you have resources to last a month but ideally, who knows how long it will have to last. you want to keep banking that money. you don't want to my out on your 401(k) free money opinion if your company matches your contribution, put enough in to get that company match. then the other real savings goal needs to be making sure you have cash on hand when you need it in an emergency fund. make sure you're putting money into the account. if you're not get that steady paycheck and you've been out of work, you have a 401(k), you

don't know where money may come from. they may be a resource you have to tap into it. taking money out of your 401k when the markets are down p, that's the last thing you want to do. when you're in your 20s and 30s you have years for the money to recover and grow a lot more. you need your money in stocks. you need the growth. almost every one who is in a 401(k) has lost a lot and it's scary. you need have a plan that includes retirement or emergency savings. >> as soon as you asked the 401(k) question, i could feel every one at the table go, ah. joshua asks should i decline all air b and b reservations.

>> this is just not the time for people for dosh be traveling. take a step back. say listen b, i'll look at bookings april, early may. we'll reestablish what we'll do then but the immediate booking should be considered and take -- >> it says the policy allows hosts and guests to cancel eligible reservations will no charge and penalty. it does apply to every country and region around the world e september f -- domestic travel. >> whether you're an ab and b

host who is cleaning after someone left or you're just cleaning your home, is it anything you can say to people that they maybe wouldn't have heard that would help all of us who for better or worse have time to spring clean right now. >> the recommendation has been using sanitizer and disinfectant 60 to 90% alcohol but for disinfectant they are saying bleach but it's the regularity of it all. we're not used to do this. who is used to wiping down every surface of their home and doorknobs and stairwell handles. we're not accustomed to that. this has been disrupts iive to of us. it's the regularity of clean things that we just don't think of. >> we just can't do that

anymore. as far as cleaning is concerned and even hand sanitizer there's some extraordinary price gouging going on right now. i stopped at a gas station, last week. a 99 cent typically little bottle of hand sanitizer are selling them for $9. they had three left. there needs to be some kind of regulation or law or prohibition from this price gouging that is occurring during a national emergency. >> all right. thank you so much. the rest of our panel is going to stay with us. up next, we're getting compelling questions. if i can get infected from handling my own money. >> whether or not my pet is at risk. >> lots of pet questions. our rapid fire round. we'll whip through a bunch of questions. stay close. gh a bunch of questions. stay close

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how long can the coronavirus stay alive in airborne droplets? >> the virus is not alive by definition but it can stay infectious and active. imagine if you cough onto a surface, assume several days at the minimum but wash the surface. it's not aerosolized. >> i've heard professionals give differing answers to that so i'd like the real one. carol asks if one contracts covid-19 and completely recovers, is that person immune by the virus? >> usually there's a temporal immunity to most viruses.

the science is still out on this one. we have no idea if you can be infected or not. the other thing important to mention, covid-19 protection will not protect you from other seasonal coronavirus and others will not protect you against covid-19. >> can you get this when you touch your money? >> money is the filthiest objects we carry in our pockets every day. it's a porous surface. washing your hands religiously after you touch that money always a good idea but especially a good idea right now. >> chloe asks i still haven't seen a clear answer or if pets can get the virus from their owner. can you clarify? >> we have one case dmocumented out of hong kong where the dog got it from its owner.

the dog test positive three times. we do not know if the dog with pass it back to humans. out of an abundance of caution, the dog is in quarantine. >> i'm going to put you on the spot dr. roy. why is every one buying up toilet paper? should i be stocking up? >> when i saw that, it's not a -- people aren't having diarrhea. at first i thought maybe they are using it to cover their mouths or they are worried they need a six month supply. the short answer is not going to provide my protection from acquiring it. it's not going to provide protection in that regard. stockpile on th don't stockpile. >> other people need them to. >> my guess is it's because they are scared.

>> there was pan that i can was a fraud. they said we're not going have enough toilet paper. people were buying cartons. the point is we're trying to address the issue of panic. panic buying is among the things that happens when people get very anxious. the public is doing well. you don't need to go to the grocery store and clear the shelves of peanut butter and tuna fish. we need to have enough stuff to feed our family. buying nonperishable items but you don't need two months worth of tuna fish and smooth peanut butter. my suggestion is people stop and think about their neighbors when they go shopping. one of the side note here --

>> briefly. >> the more panic there is, the more your children will feel that. i think we have a responsibility as parents to make sure our children do not see us panicking in any way including this kind of crazy buying stuff. >> what if you can't go to the favorite restaurant. should i be concerned about food surface employees passing onto customers? >> a good rule of thumb i'm practicing is pretend you have the virus. >> it's going affect your behavior. what that means is every one should be practicing precaution. if you're sick, don't come to work and don't be preparing food for other people. >> i don't want to name the food of like a fast food place and i

see they're not wearing gloves, turn around and go. >> i would go back home and make food myself. >> okay. >> we know some delivery sfrss allow you to put in the instructions, leave this outside. >> some of them are only doing that. >> exactly. >> let's do the last one. amy, asks request you please advise on how we can boost our immune systems during these times and is that a red herring question. is this the kind of thing you go to the store and drink spiralina and wheat grass and you're still at risk? >> this is a key question but for every future in general. we all need to have strong, healthy immune systems and we can all do that in our general health. stay active. eat healthy foods. get your vaccines. we need to practice good prev n preventive pressurmeasures.

while we had 3,000 case of covid-19. we've had 32 million cases of influenza. less than 40% of people get a flu vaccine. it doesn't prevent all infections is it reduces your risk of getting severe infection, complications like severe pneumonia which means you won't be in the hospital and you need to free up these beds. >> my twitter followers saw i cleaned my kitchen cupboards. i had 15 pounds of pasta and almost as much chocolate. i joked and realize ld probably not the best ambulance for -- s balance for my immune system. >> stay away from the internet to get advice about your immune

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this pandemic but there's this deep psychological toll it's taking. >> a poll shows out shows a combined 53% of people say they are very or somewhat worried they or someone in their immediate family might catch covid-19. >> let's start with the big picture question. we got a question from an anonymous viewer and this person asks could there be some answers shared regarding coping with mental health. not for those offer suffering pre-coronavirus but every day people coping with social distancing. many people are online. many young people are connected by their phones. what can be done to help the young folks not connected. some very coping strategies for people really wrestling with this. >> absolutely. thanks for having me. it's really important that everybody is engaging in strong self-care behaviors just like you would the rest of the time.

you're getting enough sleep, eating healthy. you are staying active even when there's social distancing and remaining connected to your loved ones and friends. in this case virtually. engaging in text messaging and phone calls and video chats with those you love. there are a lot of great online options as well. i encourage people to take advantage of some of those social media groups or groups that are really reaching out to each other to provide support. >> i've been diagnosed with disorder and the virus is making more anxious than i have been in a long time. what's the best way to deal with the feelings? >> it's about doubling down on these coping strategies and on the self-care behaviors. if you're like me and like to exercise but your gym is closed, what are alternatives i can do to make me feel better.

someone might be listening to music. others might be controlled breathing and mindfulness. having a lot of skills in your tool box so when one is not working, another can be brought to the fore front. >> for someone who has never had to deal with mental health issues, never engaged in a psychologist, therapist and they can't stop thinking about dying, losing loved ones, about the country being turned up and side down, about law and order coming apart, about themselves getting sick. they start having nightmares -- >> or the feeling of isolation. >> what is the step one for someone in the middle of some feelings they have never felt before? >> i think step one is to acknowledge this is an uncertainty. these feelings of distress and fear and worry are normal. that doesn't mean we need to panic or we need to let them take over our lives. we need to acknowledge them. recognize that they are there

and then remind ourselves that it's not always going to feel this way. it's probably going to get worse before it gets better but we need to be prepared by protecting ourselves physically with the different recommendations that i've heard so far on the show as well as taking care of ourselves and our mental health. >> we have gotten a lot of questions about parents and grandparents about their kids. i'm sure you are getting a lot of questions. the way we deal with it as adults is the way different than kids process things. what are you telling folks? >> kids are vulnerable of catching the anxiety. i think it's really important for parents to know they have major role in helping children get through this. almost every child that's aware of anything will be aware of what the country is dealing with. they are especially sense tiitio how the parents are reacting. what we recommend is pay

attention to your children's feelings. make sure that kids have access to information that's appropriate for their age and a lot of -- in this case, you need to be able to put your arm around your 5-year-old or 7-year-old. i would make an exception here. we all need to be practicing good hygiene but we need to make sure we're not letting our children fall into a situation where they become anxious and they could become very anxious. parents are the buffers. they should understand that role and how important it is. >> last ten seconds, we should be clear for those wondering when we return back to normal, this may well be the new normal. >> it may well be. we have cases in the southern hemisphere now that will tell us how this will behave in the summer because they are in their summer months now. we night see that seasonal dip but we just don't know because we have no pre-existing immune toy this virus.

the only thing that would give us an advantage is you have longer daylight hours and the sunlight inactivates the virus. that could help us. >> we'll have a vaccine. we will have one. >> thank you all today. thank you for watching this special hour of msnbc live. until we meet again. >> we'll see you back here again at 7:00 eastern time tonight. keep the questions coming to us. we'll be back tomorrow at 1:00 p.m. eastern with this whole hour again answering more of your coronavirus questions. the news continues after the break. ♪ ♪ so chantix can help you quit slow turkey. along with support, chantix is proven to help you quit.

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things will get worse before they get better. those words coming from dr. anthony fauci about where we spread with with coronavirus in the u.s. the director of infectious diseases says it could be several weeks or a few months until life returns to normal. >> i like to see people say you're over reacting. the dynamic and history of outbreaks is you're never where you think you are. you think you're in line with the outbreak, you're already