it's continuing across america. protests in the wake of the killing of george floyd at the hands of a minneapolis police officer. you're looking now at washington d.c. at one of the streets that leads directly to the white house. it's been the site to have some of the largest protests in the country. los angeles is also the site of some of the nation's larger protests. there's a long line of demonstrators on the streets there as well. wherever you are across the country, i bid you good day i'm joshua johnson it's great to be with you today from nbc news world headquarters in this new york. those scenes are part of this

12th day of protests from coast to coast from new york to baltimore to philly and elsewhere, it's an outpouring of reaction, call for action and a call for hope. people are gathering around major cities around the world to express their rage and solidarity. that included this scene during protests in london today. mounted police officers charged a crowd of protesters near downing street, where the prime minister's residence is. that came amidst a standoff between police and black lives matter protesters. in the u.s., there was an outrageous moment happened in buffalo, an elderly protest was pushed to the ground. two officers involved were arraigned today. there were cheers after the arraignment. not because the officers were charged, the cheering crowd included police officers and first responders who were there in support of the two

defendants. at the center of it all is the death of mr. george floyd, a death his family continues to grieve today. a small town west of fayetteville, north carolina is the scene of a memorial service this hour. the family arrived a few minutes ago for the start of this private service, a public viewing ended a few hours ago. let's dive in washington d.c., where some of the protests are ramping up and we find nbc's maura berit standing by near capitol hill. tell us what's going on where you are. >> reporter: i'm just outside the dirkson senate office building and 20 minutes ago this entire area was filled with people. you can see marchers moving on, they're headed towards the white house. there were thousands of people here. they started from the lincoln memorial and headed here, headed down to lay fayette square down

to the white house. we've seen these protests today, they've been very peaceful, lots of clapping and chanting and a ton of racial diversity as well as age in this group. people have come out with their families. when i spoke with some people at the protests today, they talked about how important the togetherness is in this message of unity in order to make change happen. i want you to listen to weston, a 17-year-old boy i spoke to who was out with his mother and aunt, they spoke of the importance of everybody coming together in that unity. listen to what they told me. >> if there wasn't a problem, then we wouldn't have all the difference races coming together. because that speaks volumes. that shows something. >> i'm here for to represent my sisters that are no longer here at the hands of the injustices of the law, the law of the land. >> as a long time d.c.

professional, i think -- and as an american, as a military brat, as a black woman, an asian woman, as a woman, i think fundamental to our democracy is coming out in peaceful protest. >> reporter: so, joshua, just a sampling of the voices we've heard here today. we'll be following along down to lafayette square to speak with more protesters throughout the afternoon. largely peaceful as we've seen so far. the last couple of days have been peaceful, people expressing the change they want to see happen and demonstrating together to do so. >> before i let you go, there's been a back and forth this week between president trump and mayor muriel bowser of d.c., the mayor has requested the president remove national guard

members from d.c., as i understand it, they're still there. what's the latest with this? >> reporter: there's been the back and forth, and as we showed up at the lincoln memorial, there were national guard on the memorial, police presence, we weren't sure where the police presence was coming from as theys closed down the streets surrounding the momentum area. the d.c. mayor has been support of the peaceful protests and pushing back against the president at this time. >> thank you, maura. george floyd's life ended on a curb in minneapolis. it began in refoaeford, a small town in north carolina. a memorial is getting under way there, that's where we find priscilla thomas. i imagine there was sizable crowds for the public viewing, what's happening there now? ♪

>> reporter: there were we suspect a few thousand people who came through here to pay their respects and just now the family actually arrived, so they are inside right now preparing for that private ceremony to get under way. we estimate it's around 125 family and friends who have come here today to say their final farewells and, you know, george floyd's older sister and brother came over and spoke with us for a moment. they said it was too hard for them to go inside and view the body. so they decided to stay outside and just talked with us about what it has meant to see the outpouring of love and support for him around the country. i also asked his sister to share their favorite memory. she talked about how nervous he was when he tried out for the high school football team but ultimately ended up making the varsity team as an underclassman and how excited he was and how proud everyone was of him. i also spoke to dozens of folks

who came out to view the body and pay respects even though they didn't know george floyd at all. i want you to listen to what some of them told me about what it meant to be here today. >> sadly, what happened to him has triggered something that should be in all of our hearts and our feelings finally. all of us must realize the real problem behind everything is racism and we need to deal with it. that's why i'm here. also, it's a perfect way to honor. >> reporter: and the family has expressed just how much that meant to them and they're really hoping to see change enacted here. and that will be george floyd's legacy. >> thank you. we'll keep an eye on the ceremony. that's priscilla thompson joining us from raeford, north carolina. let's go to st. paul, minnesota right now to shaquille

brewster. >> reporter: right now we're in front of the governor's mansion. you can see over 1,000 people out here -- it started with a very moving ceremony here right in front of the governor's mansion you heard mother after mother come up, tell their story about how they lost their sons at the hands of police and you have this crowd out here now, they just went around the block with their sons protesting for justice, protesting in the name of george floyd. you see them sitting down right now about to have another end of the ceremony. again not just calling for justice in the george floyd case but asking the attorney general and the governor to go back and look at other accusations of police brutality and investigate those cases. you know the governor, earlier this week, promised to use every

tool at his disposal and address systemic discrimination in policing. one of the things is to look at the minneapolis police department and file a civil charge against that department going back ten years of patterns and practices. they're calling more measures like that to go back to get at the root problem they believe led to the death of george floyd. i'll leave you the picture here, another thing we're seeing a diverse group of people, young, old, all speaking. >> i don't see a big law enforcement presence there. are there a lot of armed police or is mostly the crowd outnumbering them? >> it's outnumbered and they've been keeping their distance. you can only see it in the far distance on either end. as the crowd was coming around the governor's mansion, the police were clearing out streets, they were on bikes, in

squad cars blocking some of the intersections for the protesters, but in front of the governor's mansion, this is the governor's house, you see no police presence, no security presence, i think that's very intentional. it's a peaceful group here. exercise their first amendment right and doing it peacefully, sometimes quietly. >> thank you. shaq. in buffalo, new york, two policeman face charges for this. an elderly man was left bleeding from his head after being shoved to the ground. the officers involved are pleading not guilty to second degree assault. that's outside the courthouse in buffalo where crowds cheered for the officers after their arraignment. they entered their pleas remotely and are released on

their own recognizance. joining us is ryan, his colleague caught the incident on video. welcome. >> thanks for having me. >> tell us more about the scene outside the courthouse. >> the video that you just saw was shot earlier today. that crowd there is majority police and firefighters and their family members. again, they were there for several hours between the central booking area and the county courthouse there blocking the street and access into that county courthouse today and had a few interactions with a few counterprotesters. >> now the district attorney in erie county, buffalo is in erie county, defended charging those officers a short time ago. here's part of what he said. >> those who say and who are going to argue that i am grand standing here by charging police officers, i prosecuted six -- i

said five last week, i forgot about one in hamburg. i prosecuted six police officers in the past three and a half years for criminal violations. i'm not johnny come lately to the table here. i've been doing this since day one of my administration. >> so what happens next with these officers? what's their status within the police department now? >> well, as far as we know, they're still suspended without pay. that happened after our video came out on thursday, originally the police department had said that the guy, which has been named as martin gugino, 75 years old, they said he tripped and fell, once our video came out, they retracted that statement and suspended the officers. before i left the area today where the large group of police and firefighters gathered, there were large cheers where they walked out. where they went after that, we don't know but their vehicle left the area of downtown.

>> 57 police officers resigned from the emergency response team. they didn't quit their job, they're just not on that team. what kind of impact does that make on the buffalo pd's response going forward? >> we saw that the state police has stepped up their presence in crowd control. the city of buffalo has had an 8:00 p.m. curfew for the last few days but last night they seemed to not be enforcing that. state police obviously and buffalo police have been roaming the areas around downtown but haven't been enforcing that curfew. >> ryan, thanks very much. >> thank you. take another live look at one of the protest scenes. this is in washington. you can tell it's in washington now because of the yellow striping on the street. that is not a crosswalk. that's down the middle of one of the main streets that leads to

the white house. were all those protesters not there, you can see on one end there's the symbol on the flag up to the district of columbia, leading up to the white house in huge yellow letters, black lives matter. that's one of the protests across the country. protesters are continuing to hit the streets here in new york city, all over the city, midt n midtown, downtown, elsewhere. we are live on the ground with a report. plus holding officers accountable, why are convictions so rare? what might we learn from successful prosecutions in the past? s in the past

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it's not a memorial, it is a home going. a celebration for the life of george floyd at the rl douglas conference center in the small

town of raeford, north carolina. one of three very spirited services being held in honor of mr. floyd. we saw the one that took place in minneapolis this week. another is due in houston in a few days. we're keeping an eye on the service, private audience, a few hundred people saying good-bye to mr. floyd on the occasion of his home going. we'll keep an eye on that and go back as warranted. let's go to new york city, chris jansing is in washington park, near the heart of nyu, an area seeing protests throughout the week. to hear you describe what's going on at washington square and around new york, it's been ferve fervent, new york, bbut totally today. >> peaceful. but look at the size of this crowd. it is as far as the eye can see. thousands and thousands and thousands of people. and that's only what you can

see. if you go in this direction and we walked the perimeter, spilling out onto fifth avenue. take a look behind me, look at the people. it's been raining here and coming down hard for at least 15 minutes. i keep looking, i've seen barely a handful of people leaving and many of them have been here for two hours. they've been very respectful of the speakers, they've been responsive to them, they listened to people singing, when they started chants from the loud speaker people have been chanting along. so as one person put it, we are tired, we are fed up and we are fired up to that first part of being fired, well there are a lot of questions after a week of marches and more than 2,000 people arrested if people would continue to come out. as we drove here, we saw hundreds if not thousands of people marching through the streets and then you have this crowd. the question becomes tonight, as i said, about 2,000 -- more than

2,000 arrests. i think we can show you, though, a lot of arrests came on that night of looting on tuesday. every subsequent day it's gone down. that does not make the folks in that crowd that i've talked to feel any better. they feel police have been too aggressive. in fact, there's been a defense by the governor, by the police commissioner and a defense by mayor bill de blasio, but it was only after videos went viral they suspended two officers and they say there are other investigations that are ongoing. but again, the folks here completely peaceful, completely determined. if there's one theme i've heard here, joshua, we cannot stop. we have to make sure there's change. >> thank you, chris. that's chris jansing in new york, washington square park. looks like there's a quick line of thunderstorms that should come in a few hours but the rain should clear up quickly. thank you, chris. why is it so hard to

prosecute law enforcement officers? why is it so difficult? if you asked yourself this question, there is a legal precedent that you should know. it's called qualified immunity. it's been on the books for nearly 40 years but the supreme court could consider changing it. the lawyers for two of the four officers charged in george floyd's death are speaking out. attorneys for jay alexander keung and allen said their attorneys expressed concerns. can you give me the 20 second definition of qualified immunity. >> it says police officers are qualifieied from prosecution, immune from civil suit if their behavior is that of a reasonable police officer. a slightly different standard than that of the rest of america. it's not a reasonable person but a reasonable police officer.

so they have to be on notice that their behavior, no matter how atrocious it is that other police officers wouldn't be justified in doing it. would it be something that other police officers would do. because police officers have been guilty of some of the most atrocious violent acts against individuals on the record, that is -- it gives them broad latitude about what actions they can take. >> defense attorneys say one of the officers told derek chauvin that he shouldn't do that, the other asked for mr. floyd to be rolled over. how does a defense like this hold up in court the way the legal system sits today? >> so the rookie police officers, the younger police officers, i understand there's some evidence that they may have said, hey, this behavior is not reasonable. that's strange, right. but what they failed to do is intervene. so they continue -- if when you have a group of police officers

all engaged in the same thing, the behavior seems more reasonable even if it's something as atrocious as what happened to george floyd where they're suffocating a man to death on a public street. >> you represented the family of jordan edwards, a 15-year-old shot dead by a police officer in 2017. that officer was convicted. obviously the floyd case has yet to go to trial, but are there any early comparisons you might make between that case and this case? >> sure. the fact is, police officers are used to defending themselves using the law. they use an excuse that there was a threat, even if we don't see it in the video. that there was a threat that we can't perceive that other police officers can perceive. and then they get a line of police officers to come into court the same way they did in jordan edwards' case to say what this police officer did was reasonable according to police standards. in jordan edwards' case, they

said no, what roy oliver, a man who lifted a rifle at a car full of teenagers, shooting into the car, striking jordan in the head and killing him, police officers stood up at that point in the dallas community and said that was not reasonable, hats off to them. and if i might compare to bolton jean, and the police officer on trial in that case was amber guyger. in that case, there was texas rangers who wanted to testify that what amber guyger did was according to her training, the judge in that case did not allow the that testimony to go forward, changed the trajectory of the case and it resulted in a conviction of amber guyger. again, when police officers stand up and intervene and say this is not okay, even if it's what our training tells us to do, it's not reasonable you see some of the rare convictions. the truth is we need to change the law and the training.

. >> the argument for qualified immunity is it's difficult enough for law enforcement to do their jobs but the supreme court is considering hearing a case that would challenge this. that's lee merritt, thank you for joining us. >> thank you for having us. qualified immunity is one aspect that needs explaining, what else do you want to know? perhaps you have some personal experiences that inform those questions. we welcome your stories and questions. email us talkatmsnbc.com or tweet us at msnbcanswers. we'll answer your questions this time tomorrow. let's look at washington d.c. where protesters have been gathering, it's been another day of peaceful, if fervent protests on one of the streets leading

outside the white house. we know they've been protesting at the u.s. senate, which is on the eastern end of the national mall. near the western end of the mall at the white house and those protests will continue throughout the day. we're also keeping an eye on california, specifically semi valley california. protesters are gathering there. we'll be joined by the mayor of st. paul, minnesota, melvin carter talks to us about a new campaign that he's a part of. sit tight. t he's a part of sit tight. and right now, is a time for action. so, for a second time we're giving members a credit on their auto insurance. because it's the right thing to do. we're also giving payment relief options to eligible members so they can take care of things like groceries before they worry about their insurance or credit card bills. right now is the time to take care of what matters most. like we've done together, so many times before. discover all the ways we're helping members

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the twin cities are beginning to make policy changes after george floyd's death. you're looking live at the scene in minneapolis. that city is banning police from using chokeholds and strangle holds. mpd officers are required to intervene in any unauthorized use of force and report it. >> there's other ways to subdue

a person than to do something that's deadly. i have friends that are police officers, they're good people and i know most police are good people but there are a few that, for whatever reason, they just have a lot of hatred and an m animosity towards other people. >> and what do we do about those officers? the mayor of st. paul has ideas. melvin carter joins us now. welcome. >> thank you for having me on. >> you announced on friday, you signed onto a campaign called eight can't wait, it's eight recommendations for reducing police violence and you said police reform starts with hiring. here's a quick clip of you making that point. >> if you have to train someone not to do the things we've seen these officers do on these videos they don't belong on a police department in the first place so it starts with how we hire officers, starts with who we hire. >> is hiring the top

recommendations? what's the one most vital change you want to see implemented now, is it something from eight can't wait or something else? >> thank you for the question. i'll say the recommendations in eight can't wait i think are in many ways a minimum standard we need to hold ourselves accountable to. many of the things are things we did two years ago when i first came into office. we are making two specific changes just to call out two things we wanted to be more clear on. but that said, i don't think there is a one thing that we need to do. we need to hire differently. we need to hire officers from our community, who know our communities very well. we need to be able to fire them, like in the case of officer chauvin have a history of complaints over and over again that fall below our standards. in st. paul our chief talks about were your actions reasonable, necessary and done with respect? and we need to have all the safeguards in place to tell our

officers and our community members web one of our officers falls below the standard we set for yourselves we're going to hold ourselves accountable for that. that's the work we're doing in st. paul and we need to do it all across the country. >> the three reforms in minneapolis are on the list, others are to retire a deescalation, warning before shooting, officers must exhaust all alternatives before shooting, ban on shooting at moving vehicles. offering officers a few more options. now the st. paul school district is considering cutting ties with the st. paul police department. how does that work? if not st. paul pd, what other department can you work with that doesn't have the same kind of evolving to do? >> that's an important question. one of the things i think that we can't afford to let off the hook from the george floyd video that we've seen is not just

officer chauvin but the extent to which those three other officers being there in that space when the rest of humanity looks at that video and sees it as reprehensible, all four officers participated and the other three didn't intervene, that points to a culture that's a part of our history of policing all across america that we have to address in our community. those eight can't wait standards, those things have been part of our use of force policy since we rewrote it when i came back into office. but we go further than that, to talk about a reasonable use of force. our policy directs officers to use the minimum amount of force that is reasonable and necessary. that necessary standard is important as well. so, we're working with our community members, working through my administration, to develop, you know, recommendations for safety beyond policing so we can augment our police department, our police officers we have

incredible officers who do good work but they can't do it on their own so we have to augment them with investment in communities, residents, and people and places that can help produce positive outcomes in our community. >> i know there are probably plenty of people who look like you and me who think these racist cops aren't going to change. it's nice that st. paul got a black mayor but you know the cops ain't going to change. they're going to keep doing what they doing. just because you're black and you're the mayor doesn't mean you can make them do right. for skeptics who think some cops, some police departments will never change, what would you say to them? >> this is something they know, that i hear when i go out to the protests or i'm sitting in the street in front of the governor's residence, we know this isn't about vichindividual

it's about the culture. we have to change the culture and the systems so if there's individuals within the culture and systems who just won't or cannot change we have the capacity of moving them out of our systems for the sake of our families, for the sake of our neighborhoods and the sake f of our country. >> thank you, mayor. that's st. paul mayor, melvin carter. want to stop the riots, mobilize the septic tank trucks, hose them down, the end. that was the text of a meme shared online from a city council member in simi valley, california. mr. judge was a 30 year veteran from the rapil arapd, calls for removal are getting louder.

that's where we find jacob so r soberoff. >> not just that facebook post and meme that was shared but given the history of simivalley, california, the location of the 1992 trial of the officers accused in the beating of rodney king, that took place where we're standing now. and the residents you see here today are here in direct protest of what they've heard from their mayor. this guy, mike judge, is not only the mayor protell tem but also a 30 year veteran of the police department. he has since apologized but that apology is not going over well with anyone here. this is not something anybody expected to see in simi valley, california but there are easily hundreds if not thousands of

people here today. take a look. we've been hearing speaker after speaker talk not just about mike judge, this mayor protem of simi valley, california, but the same thing we've been hearing the past 12 days, defunding the police departments. all of that is here, but exacerbated, pouring salt on the wound with the language coming from a local elected official here in the city. calls for his resignation were quick, fast, and still ongoing behind us at this moment. >> thank you, jacob. on the right side of your screen we're looking live at los angeles, california. one of a number of gatherings in southern california, you've seen crowds gathered downtown, city hall, santa monica, throughout,

one of a number of protests that have been quite peaceful. we'll keep an eye on this protest as we continue looking across america. stay close. e continue looking across america stay close ♪ thousands of women with metastatic breast cancer, which is breast cancer that has spread to other parts of the body, are living in the moment and taking ibrance. ibrance with an aromatase inhibitor is for postmenopausal women or for men with hr+/her2- metastatic breast cancer, as the first hormonal based therapy. ibrance plus letrozole significantly delayed

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switch to progressive and you can save hundreds. you know, like the sign says. it's 9,000 feet from end-to-earned of the golden gate bridge that is where crowds are protesting the death of george floyd, one on f a number of protests that's taken place in san francisco over the last ten days, some through downtown. san francisco has had to put off its pride celebration because of the covid-19 outbreak but that has not stopped people from gathering on the golden gate bridge to demand change in policing. in kentucky, more protests over the death of breonna taylor to celebrate her memory, she would have been turned 27 this week. in march they shot her dead in a no-knock raid. the peaceful demonstrations last night included this portrait

projected on the city's metro hall. cal perry joins us from downtown. that's the latest? in. >> reporter: the peaceful protests are continuing here. i want to introduce you to kelly cunningham. kelly is running people to vote. how did you come to the decision to get this booth up and running and get people to vote. >> the power is in the vote. no other way to change the system except legislatively and change policy from our perspective. we found it important everybody has a role in this whole process for justice and equality. our role is making sure people know their rights and how powerful legislation and policy is. so our friends here, we all had that same passion that we wanted to get down here and get the word out. and it made it so we all came together, had the same purpose,

everybody had their role. people had tables, chairs, we had the knowledge base for how to register people to vote and we just did it. i thank god for giving us this opportunity and we are extremely successful out here, we registered over 200 people to vote in a matter of a couple of days. it's awesome. we hope that people exercise their power. >> reporter: thank you, kelly. joshua, this is in coordination with the naacp, these folks will be here until june 15th. so people in the community trying to take a tragedy and turn it into something positive. we've seen that the last three days, i think a lot of that is because the national guard and police have pulled back and are out of sight. >> voter registration is going to be a big thing between now and november for sure. that's cal perry joining us from louisville, kentucky. let's look at downtown

welcome back d.c. where it looks like they're having a good time. these protests are night and day from what we saw from last week. coming up, police department across the country are rethinking their policies, which is exactly what these protesters want them to do. what training are some officers getting to improve their interactions with people of color? we'll tell you about one program just ahead. stay close. you about one progrm just ahead stay close in only 8 weeks with mavyret... ...i was cured. i faced reminders of my hep c every day. i worried about my hep c. but in only 8 weeks with mavyret... ...i was cured. mavyret is the only 8-week cure for all types of hep c. before starting mavyret your doctor will test... ...if you've had hepatitis b which may flare up and cause serious liver problems during and after treatment. tell your doctor if you've had hepatitis b, a liver or kidney transplant,... ...other liver problems, hiv-1, or other medical conditions,... ...and all medicines you take. don't take mavyret with atazanavir... ...or rifampin, or if you've had certain liver problems.

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you know, in some ways the protests we've seen across the country are all kind of about the same thing, changing the way that law enforcement treats people of color. video has portland, new york, and elsewhere. two buffalo police officers now face second-degree assault charges over the injury of this elderly protester. you know, our prejudices are kind of like the tips of our noses. it's hard to see it yourself unless someone shows it to you. one program is helping officers s see their prejudices and build racial intelligence. joining us is linda webb, the co-founder and ceo of the wright academy, w-r-i-t-e, and sergeant fred jones with the lake county sheriff's office in illinois. he's also a trainer with the write academy. good to have you both with us. let me start with you, linda. give me your 20-second definition of racial intelligence. what does that mean?

>> josh, when we started racial intelligence after the ferguson riots, what we did was we started looking at why -- what's happening in the use of excessive force, what's going on? and what we realized is that police officers in motions were in play. original intelligence, ei, emotional intelligence, what i as a police officer, what am i feeling? where am i at emotionally? when i engage with you, that's social intelligence. thirdly, racial intelligence is that i'm going to treat you fairly no matter what your differences may be. so what we did was we started five years ago a cultural movement in police reform. you know, cultural diversity classes, diversity inclusion, multicultural diversity, that's not working. we -- that wheel is broken. we need to do something different, and we have proven that it works. racial intelligence has been adopted into over 400 police agencies across this nation. and trent jones can speak about how it's not just a one-and-done

training. this training is about a cultural movement in police reform in the walls of this agency. >> yeah, sergeant jones, i was about to ask, how does write training work? what is the one biggest thing that i would notice? say i've been through other diversity training. if i went through write training, what's the biggest difference i would notice? >> i think you would notice that this focuses on officer wellness first and foremost. you cannot send a broken officer out there to fix a problem. i'm a firm believer that hurt people hurt people. so if you get the officer to focus on themselves, their emotions, what they're feeling at the moment, to learn how to process those things, i think it just makes for a better officer and a professional that you're sending out in the field. >> linda, there's a term used in your training, "blockout." how does blockout affect law enforcement? >> well, it's interesting because i see police chiefs across this nation right now, they're changing their policies on choke holds and all of that. you know, you can change all the

policies you want in the world. that's not going to stop a police officer when they're in blockout. when a police officer is actually in blockout, they're enraged. that rage is anger. whether you're in blockout and you're actually on top of a suspect apprehending them and you're actually in that rage, that moment, you don't hear "i can't breathe," you don't hear the pedestrians or anybody or the bystanders behind you saying, "hey, this isn't right. this isn't wrong," you're not hearing. that when you're in blockout syndrome, you're in the fit of rage. that's why it's so important to teach this in class. it's so important to teach police officers to recognize that when your police partner is going into blockout, you need to step in, tap out, and take over because when you get into blockout, you have no idea that you're actually in it. >> sergeant jones, what would you say to officers who want to be part of the solution but whose departments are not dealing with this issue?

it could be kind of scary if you're an officer, especially maybe a new recruit, to even think about breaking that thin blue line. what would you say to them? >> well, it has to start with the administration, the people at the top. you have to say that, hey, i want to change that culture. you should be able to go to your administrator and talk about this because the bottom line, people want to do better. i think you just need permission to do better. and so, you know, have that conversation with your police chief, with your sheriff, because it has to happen. you know, nothing changes unless something changes. and when we brought this to our agency, i had deputies tell me that, you know what, this is finally something that's about us, about helping us, because we spend years going through trauma. you know, personally, i drive around my own community. i can remember where the sexual battery happened. i can remember where that suicide happened. we carry that trauma for years. it's tough.

>> sergeant fred jones and linda webb of write training. thank you very much for creating a framework for talking about this. i think part of the problem sometimes is not knowing what the right words are to use. thank you for being part of the solution. lots of questions yet to be answered. remember to send your questions about police reform, email us, talk@msnbc.com or tweet us with the hash tag #msnbcanswers, share your questions, your stories, and we will answer some of your questions this time tomorrow. before we go, we mentioned that that service is taking place in rayford, north carolina. the older brothers and sister of george floyd spoke ahead of that memorial service. here's part of what they said. >> i'll never hear his voice, i'll never hear his laughter, i'll never have his hugs or be able to tell him that i love him again and likewise him tell me the same. >> i don't go in and see him laying in hay coffin. it would drive me crazy forever. every time i close my eyes, that's what i would see, and i

can't do that. >> the brother and sister speaking outside of the private memorial service taking place in south carolina. until we meet again, i'm joshua johnson. coming up, the pandemic within the pandemic. protests and coronavirus. the news continues after the break with alicia menendez on msnbc.

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good afternoon, i'm alicia menendez. it is day 12 now, nearly two weeks of mass protests from coast to coast, and the crowds show no sieps signs of slowing. this is a live picture of washington, d.c. they're expecting the largest crowds to date. the white house has been fortified with new barriers and added security because of the near-constant protests. this is not only happening in washington. we've seen massive crowds from new york to philadelphia, chicago and los angeles today. we start this hour just a block from the white house near lafayette park. msnbc has more. maura, tell us about the progression of the day. where are these protesters marching to? >> reporter: hey, yeah, it's been a busy afternoon here in d.c. there's been pockets of protests popping up around the city and then migrating from spot to spot. we started our day this morning