good morning. it's 10:00 a.m. eastern, 7:00 pacific, 9:00 here in uvalde, texas. i'm jose diaz-balart. there is so much pain, among so many. want to show you "uvalde leader-news." this is the front page. the back page, with the headline, "city's soul crushed, claiming 19." this is a town marked by profound grieving and profound disbelief. last night a vigil was held here in honor of the 19 children and two teachers killed in tuesday's shooting here at robb elementary

school. while there is an overwhelming sense of sorrow, there is a hunger for answers. there are new questions this morning as investigators piece together what happened. centering on the timeline of events. the texas department of public safety says the suspect was on the premises for about 40 minutes. a school resource officer, they say, confronted him, but the suspect kept going, entered the school, walked into a double classroom, locked the door, and began shooting. video has emerged appearing to show desperate parents outside the school. some appearing frustrated with law enforcement. we should note this -- it's unclear at the time, precisely at what point this video occurred as well as what actions law enforcement was taking at the moment. the ap reports one parent whose daughter was killed, said he was

upset police weren't moving more quickly. he has confirmed that sentiment to nbc news. and that he made that statement. nbc news has reached out to the texas department of public safety for comment, but its director has previously said the gunman was engaged immediately and that two officers were wounded. we're also learning more details about what exactly what happened before the rampage here at the school. some time around 11:00 a.m. local time on tuesday, may 24th, the suspect posted on facebook, i'm going to shoot my grandmother. he then shot her in the face and posted, i shot my grandmother. a bit later he posted, i'm going to shoot an elementary school. joining us now, nbc news national correspondent, gabe gutierrez. he is here with us this morning. back in new york, nbc news investigative correspondent tom

winter. gabe, thank you for being with us. so many questions and at the same time, so much pain. >> that's right, jose. look behind us, those crosses. how many times have we seen crosses like that at school shootings? it's so awful to see the names of such young victims this time around. what's incredible here, now the questions that are starting to emerge. some very difficult questions, as you said, about the timeline. we haven't still yet to have any real clarity on that timeline, jose, when exactly the officers on the scene, in their words, engaged this shooter. what does that mean? >> what does that mean? >> we don't know exactly if shots were fired at the gunman as he was entering the school. there's been conflicting reports about that. that video we're now starting to see of those parents who were waiting for many minutes. we're talking the director of the texas department of public safety, jose, said the gunman was in that classroom for upwards of 40 minutes, possibly an hour.

these parents are frustrated. why wasn't more of an effort made to burst into -- into the school? now, jose, you have to understand, you know, a gunman with an ar-15, there has to be considerations as well. we don't know, again, because we haven't gotten clarity, what the -- either the training or, you know, what the officers were doing. it could be, you know, extremely difficult to go in there, not having the adequate training to be able to confront this suspect. we do know it was a tactical team from u.s. customs and border protection that was organized and actually went in there. actually four members of this elite tactical team. one had a holding shield. the other three had -- you know, had weapons and they were able to shoot and kill the suspect. again, how long did it take initially from when he went in to how long he was in that classroom? you can only imagine how gut-wrenching for those parents to think their children were

inside. another thing we don't know, if the gunman shot those children immediately, if there was a delay, while the officers were outside. these are all questions local officials are facing right now. and as we see, this community in utter shock, trying to make sense of this unspeakable tragedy. >> tom, let's talk a little about that. in the video we saw police officers outside, the whole perimeter of the building, where some parents were pleading with them. what does this video tell you, tom? >> unfortunately because of the timing, it doesn't tell us a lot that's very definitive, jose. of course, as people can expect, when one of these shootings happens, you do need to keep people away from where someone might be engaging in an active shooter. you certainly don't want to injure these parents if they rushed into the school and you were involved with the suspect. what you've been asking

underscores what pete williams and i were discussing, that state and federal officials don't have a good sense of the timeline. it's the state -- it's the department of public safety and the texas rangers that are holding this investigation, so this is not something -- or running the investigatio to us t least a preliminary timeline. usually by this point of the investigation, we do have a preliminary timeline. so, it's difficult to tell from that video when that video specifically occurred and what was going on at that moment. it would be awfully helpful to know at this point when the first shots were fired, who fired at whom, and how long this did go on in the classroom, as gabe referenced. yesterday we heard it could be approximately 40 minutes or so that this was going on.

though, i will remind everybody, and i looked over the investigaive report from newtown and the school shooting that happened there. from the moment adam lansa started firing and fired upon himself, it was approximately -- he had fired 154 rounds. this is the type of situation, if it is not immediately ended can end with this horrific outcome we have awfully quickly. so, it is quite possible that the damage was profoundly done, jose, before they were able to get into that classroom and eventually shoot and kill this suspect. the bottom line here this morning is, t know because thera preliminary timeline that has been shared with us and doesn't appear to be more comprehensive timeline floating around law enforcement circles. we're asking and if we get any answers to those questions, we'll certainly let you know right way. >> tom, just to go off what gabe

mentioned and you kind of expounded on that, there seems to be a discrepancy in what we're hearing from the texas department of public safety between the encounter and school resource officer before he entered the building. these discrepancies are many, but what exactly would it encounter? there was an issue we heard the governor say early on, there was videotape from inside that school. i presume that videotape has time codes on it. i mean, is that something that could help clarify this? >> yoe. you think that could help clarify, how many videos were in the school, outward facing. all those questions are ones we have. we would certainly be happy to get answered and bring along to folks. that's key. what does that video show? what is the specific timing? we're trying to get more details

on this door. was this door hardened, which could have been helpful in keeping a shooter out if it was locked in advance. quite possible, obviously, the teachers and kids in that classroom didn't have enough time to do that. if so, did it make it difficult for law enforcement to then enter that room? that and about 100 other questions, frankly, jose we could be asking at this point. all of that is key. and i think it would be important to hear from the department of public safety today exactly what it is they've encovered from a timing perspective in this investigation. it is understandable in the first 12 to 24 hours after a shooting for there to be a tremendous amount of information floating around. it's tough to nail that down. you have different people saying different things, eyewitnesss, even officer to officer. you'll have people remember different things. but if we have that type of video at this point, it should provide a little bit more

clarity as to the sequence of events. it is important, and i think there might be folks watching us saying, well, you just want to point out that law enforcement screwed this up. no, the issue here, is it helpful to prevent or stop future school shootings to have a better understanding of the security response. if this happens again, and since we've seen it continually happen, what lessons could be learned from this to perhaps try and provided a different outcome next time. all that information is important. >> tom, also a little unusual, the fact there were local police officers, state police officers, and federal police officers. indeed, it were the federal police officers, the elite patrol, that took out the shooter. >> perhaps or perhaps not. given the size of the community, given the proximity to the border, the large cbb presence in that community, when they put the call out for help, in some

ways i'm slightly encouraged about it, that we might have a situation here where everybody's radios were working or at least communication that could get state and local and federal law enforcement officers, at least all on the same page that something was happening. and they needed help. it was a big concern on 9/11, the ability of different agencies to communicate. it was also a bit of a concern, frankly, in -- following the boston marathon bombing and attack and the shootout there, getting everybody on the same page from a communication standpoint. so the fact that everybody just went to the school is initially -- appears to be a lesson that was learned. now the big question is, what happened when they got there? those are questions we're seeking to get answers to. >> tom winter and gabe gutierrez earlier with us, thank you for being with us this morning. i very much want to focus this morning on the people, the people that we have lost.

we told you a bit about some of these special people yesterday. and since then we've learned more of their names. fourth grader jose flores, loved to play baseball. loved going to school. his grandfather tells "the new york times," he called him my little jose seto and kept a photograph of jose in his wallet. 10-year-old eliahana cruz torres. elly garcia loved the colors pink and purple. wanted to be a cheerleader. june 4th would have been her birthday. savannah guthrie spoke with her parents about their little girl. >> sweetest, sweetest girl you ever had the chance to meet. the younger ones, they understand their sister is not

coming home. >> rojelio torres will be remembered by his mother as a very smart and loving child. alithia ramirez was a bright little girl. her father told nbc news, losing her was extremely hard for the entire family. her aunt says she loved to draw and told "people" magazine a picture of sunflowers was the last thing little alithia gave her. 10-year-old jackie cazares is being remembered by her family as being full of life, full of love. she says her loss hurts their souls. and there is jailah nicole silguero, the baby of her family, who loved going to school, according to her family in "the new york times." jayce luevanos would wake up and make his grandparents a pot of coffee every morning, according to his grandfather.

10-year-old alexandria rubio's father is a sheriff with uvalde county sheriff's department. she loved playing softball and baseball and had dreams of becoming a lawyer when she grew up just like her mother. i spoke with her brother, who is still trying to make sense of all of this. >> my mind is -- it's just blank right now. i haven't slept, haven't ate. just too much thinking about it. i can't process it yet. feels like a bad dream, you know, woke up this morning and it was real. >> fourth grader tess mata, who according to "the washington post," loved ariana grande, the houston astros and getting her hair curled. makenna lee elrod's family says her smile could light up a room.

nevaeh bravo's death was confirmed by her cousin on twitter according to the los angeles times. she wrote, quote, rest in peace, my sweet girl. you didn't deserve this. joining us now is hector, uvalde city councilman. thank you for being with us. i want to talk about how this community is dealing with this unspeakable tragedy. >> yes, sir. the community is hurting, obviously. and i think they're going to continue to hurt for many days and weeks to come. i think we need to lift up the families, the community, and we've been getting a lot of calls, prayers and thoughts from the community and surrounding

communities and across the state and the nation, for that matter. >> this is such a tight-knit community here. everybody knows everybody. there is a welcoming handshake, and come in to have a caficito, neighbor to neighbor. this has created such a deep gash in the hearts of so many. >> it has. it has. and we are a close-knit community. everybody knows their neighbors. you wave at your neighbors across the street on the road while you're driving. it's just what we do here. we -- you love my community. i was born and raised here. >> did you go to this school? >> i did go to this school. my children went to this school. so, we have that connection here. >> i want to show, if i could, right now in front of the welcome sign of the school, a

prayer, a moment of prayer. and i think it's important to just let this -- be, hector, what so many in this community are doing. >> yes, sir. this is happening in this community all day, every day since this tragedy occurred. ♪♪ >> "amazing grace" is what we're hearing there. what does this community need? >> prayer. obviously, prayers.

it's a very powerful thing for us to do. our community, church leaders come together and try to unite this community and to give the families strength to carry on with this great tragedy that's affected them so harshly and so senselessly. >> how do you talk to your family and what do you tell them? >> i don't have any small children. my children are all grown. i have communicated with my children, my daughter. she's very hurt. this was her school at one time, her campus. she's got small children. i have grandchildren. and nobody expects this to ever happen in their own hometown. and it's very unfortunate that this occurred. and uvalde will not be the same again for a long time to come. >> the police and there's some

talk this morning about how police did or did not do during 40 minutes that it took between the shooter going into the building and then being taken out. are there questions you have about how the local police handled this incident? >> the investigation is ongoing. we don't know the true events that conspired. i know the neighbors that were living there by saw the events taking place. but they -- we don't know the whole story yet. i'm a retired peace officer, over 30 years. i've never experienced anything like this before, but i've been in situations that are very stressful. you have to act according to your training. i believe the officers, the first responders, they came to assist, did everything they could possibly have done to stop

the events from transpiring. >> i want to thank you very much for being with us this morning. up next, a former fbi special agent will be with us for a deep dive into why it took those 40 minutes. what happened, what transpired. plus, we'll hear the story of a teacher here at robb elementary who describes how she held her sobbing students during what she called the longest 35 minutes of her life. the longest 35 minutef her life you're watching "jose diaz-balart reports." from uvalde, texas. riders! let your queries be known. uh, how come we don't call ourselves bikers anymore? i mean, "riders" is cool, but "bikers"...is really cool. -seriously? -denied. can we go back to meeting at the rec center? the commute here is brutal. denied. how do we feel about getting a quote to see if we can save with america's

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bring on today with comcast business. powering possibilities™. 24 past the hour. we continue our coverage of the tragic shooting in uvalde, texas. we'll dig into what happened the day of the massacre and then the response from officers, including the video of the scene outside of the school that shows people pleading with law enforcement officials to enter the building. now, we don't know at exactly what point this was filmed, just that it was filmed after parents found out about the shooting. the texas department of public safety director says 40 minutes to an hour elapsed from when the gunman open fire on security officers to when a tactical team killed the suspect. but the department spokesman later said they couldn't give us all a timeline estimate yet.

joining us is clint watts, joint terrorism task force and nbc news national security analyst. thank you for being with us. if 40 minutes to an hour past from when the gunman either confronted officers or entered the building until when he was killed, what are the questions you have about that? >> yeah, i think there's a few open gaps. i've seen a few of the criticisms this morning. we should also remember the classroom, where the shooter barricaded himself. it's not the only classroom with kids. part of it is responding to the shooter. part of it is trying to evacuate any other children and get them to safety. i think the other part we should consider is what kind of a town, what kind of a location this is where we have now become accustomed, sadly, to seeing units, s.w.a.t. units, for example, around major cities responding to these incidents and doing it very quickly. that's not always the case,

especially in a town like this that's more rural. i think the other big question is how much rehearsal, how much training and how much was conducted in the area. think about how ridiculous this scenario is, which is we expect cops to respond and train to respond to a mass shooter in a school regularly. you know, how much did they do that? in some cities, in some areas they do a lot of rehearsals and practice and you've seen that training pay off. i don't know what the status is here in this town. >> and then there was this initial report that officials said they believe he had body armor, some kind of -- then it went there body armor to some kind of tactical vest that may have been -- have some body armor in it. are there different protocols for law enforcement reaction to an incident depending on whether the attacker has body armor or

not? >> no. in general the standard protocol is everybody that's available descend on the scene and move as quickly to remove the shooter as possible. that is the protocol. that's really since columbine, you might remember, more than 20 years ago now, that's the protocol. they learned the quicker they eliminate the shooter, the best chance they have of saving lives. in this case i just don't know what the communication was amongst officers that were there. i do like to remind people that the law enforcement officers were also where there were children throughout the school, so they were probably trying evacuate. as a law enforcement officer, you don't want to shoot wildly if you don't know who the shooter is or the target is. it's a very confusing scenario. those are some considerations we should all take. i've never been in a situation like this, and at the same point, both in buffalo and in this scenario, there were law enforcement -- or security guards present that engaged the shooter.

they were outmatched, immediately outmatched, which goes to the point that i think we've heard repeated over the past 24 hours that more security would solve the situation. in both buffalo and here, there was law enforcement and security present. there was engagement of the shooter. both scenarios, they were outmatched. i can tell you in the situation in buffalo -- >> we don't have clarity on -- >> yeah, go ahead. >> tom, sorry to interrupt. i don't have clarity on what engage the shooter actually means. i think that if we are -- if we are saying that there was an engagement, which would be, you know, weapon to weapon outside, and then that caused officials to react differently. but what exactly is engagement outside of the school? is engagement a confrontation of verbally? is it a visual engagement? i don't know that there is clarity on what engagement means early on. i think that would help to maybe

understand the reaction going forward past that engagement. but i don't think we've been defining what that engagement was or was not. >> yeah, i think we need to know what engagement means. i would assume based on past incidence engagement usually means they fired shots or engaged with the shooter. that's what i took it to mean. could it be they tried to confront him and stop him verbally? i don't know. i think we need a little more time to figure out the details of the situation. i would just like to point out in terms of our situation in america right now, you've had a person with no training, who had just acquired a weapon, gathered, you know, hundreds of rounds of ammunition, and immediately went to a school, in this case, a grocery store a couple weeks ago, and caused mass casualty and facing off against law enforcement and security, and still conducted

such an attack. we have to get past just putting security guards or a s.w.a.t. team at every school. we have a much bigger problem than just that in this country. >> very important point. clint watts, thank you very much. the call to revamp the nation's gun laws is growing louder after two mass shootings in ten days. we'll talk to the president of the brady campaign about whether she thinks gun rights reform will happen after this latest tragedy. happen after this late happen after this late tragedy.my way out of it. the lows of bipolar depression can take you to a dark place. latuda could make a real difference in your symptoms. latuda was proven to significantly reduce bipolar depression symptoms d in clinical studies, had no substantial impact on weight. this is where i want to be. call your doctor about sudden behavior changes or suicidal thoughts. antidepressants can increase these in children and young adults. elderly dementia patients have increased risk of death or stroke. report fever, confusion,

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34 past the hour. right now we are learning new details about monday's shooting and what it was like for the teachers and the students wanting to escape while gunshots were ringing out. nbc news spoke with a distraught teacher, who was close to the classroom that was the epicenter of this massacre. and she asked our reporter, quote, what do you want me to say? that i can't eat? that all i can hear are their voices screaming? and that i can't help them? joining us now is that reporter, nbc news senior investigative reporter based out of texas.

mike, these are such difficult words to read and you found her and she was -- what an extraordinary spirit to be able to talk about something that has just happened in her life. >> it was devastating to hear her describe how on that morning her kids were watching a disney movie to celebrate the year almost ending, and in the middle of that, they heard the gunshots. she told me right away she knew. >> she did? >> she didn't need the alarm to go off. she knew what that meant. training and instinct kicked in. she yelled for the kids to get under their desks and locked the door. she said for the next 35 minutes she sat on the center of the class, holding the kids crying and urging the kids, just stay quiet, shh, just stay quiet because she knew staying hidden and staying quiet was the only way to keep those kids alive. >> what were those 35 minutes,

what does she remember most about those 35 minutes? >> she described the initial -- they're trying to stay silent on the floor, trying to stay silent and they can hear classmates down the hall screaming. and she just kept praying. she called it the longest 35 minutes of her life. the thing she wanted me to tell the country and she loved -- these kids didn't deserve it. she loves these kids just like their parents love them. they didn't deserve this. she doesn't know how her students, who survived, they're the lucky ones in this, she doesn't know how they're going to move on or how she's going to move on. >> just wondering and she was close to that horror, and they had to leave through, by, near

that horror. she and her kids could hear those classmates. >> some of the classmates down the hall were best friends with kids in her class, cousins, siblings -- not siblings, but relatives. she helped the students out the window, one by one. she was the last one out. was later able to reunite with them. what do you say to a kid who is worried is my best friend down the hall, did he make it out a window? the other thing i want to mention is she talked about the way that teachers this year in america have been made into villains, accused of indoctrinating kids, trying to harm them. she was like, i just wanted to

keep them safe. i love them. and teachers don't deserve this. >> today was the last day of school. >> would have been. >> on the schedule. >> they were watching that disney movie, getting ready for today. >> thank you. >> thank you. >> and teachers have a vocation of service. and they do become part of the family of children. >> she said, they're not my students. they're my children. parents were texting her, thank you for saving my baby, thank you for keeping them safe. she texted back, they're my babies, too. >> thank you so much. >> i spoke yesterday with the archbishop of san antonio. this whole area here is under his watch. archbishop gustavo garcia was with many of the families in

those early, agonizing hours. he was with families as they awaited news of their sons, of their daughters. he was with a young girl who escaped but was injured. last night they held a mass at the sacred heart church here in uvalde, at one point bringing up the children so the congregation could embrace them. i spoke with the archbishop about the pain this community feels and how they can begin the process of moving forward. >> yesterday i felt it was heavy pain. i went to the hospital and i met the families there. one family was told right there that their child didn't make it. it was heavy. and then when i went to the civic center, the families there

were like numb. there were over 70 people in one room. families outside, too. they were not able to express themselves. it was kind of a deaf silence. they were crying. they were in positions, you know, this is heavy. before i came here, i was with one of the children who survived in the classroom. and, of course, she was able to share her thoughts, but you can imagine to see your friends, classmates being killed in front of you. my goodness, you know. and then she had the effects of the bullet in her back, so she

cannot move very well. that will take time to heal. but i don't -- so embrace those gestures. >> i want to thank the archbishop for the time being with us on msnbc. happening now on capitol hill, gun reform advocates and members of congress are rallying for stricter gun laws in the wake of this latest shooting. we're live with the ideas being floated in washington. president biden's plans to visit uvalde. you're watching "jose diaz-balart reports". yeah, feel the savings. priceline. every trip is a big deal. miss allen over there isn't checking lesson plans. she's getting graded on her green investments with merrill. a-plus. still got it. (whistle blows)

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♪ 45 past the hour. the horrific murders of 19 children and teachers in uvalde have renewed the debate over what to do about gun violence in our country. right now members of congress and the anti-gun violence groups are holding a rally on capitol

hill, calling for immediate action. this comes as president biden plans to visit this town in the next couple of days to comfort the families those we lost. he also said there is no room and there is room for restrictions on access to weapons like the one used in this shooting. >> second amendment is not absolute. when it was passed you couldn't own -- you couldn't own a cannon. you couldn't own certain kinds of weapons. there's always been limitations. >> and with us now to continue the conversation is chris brown, president of brady, which seeks to end gun violence in the united states. thanks for being with us. so, what do you think needs to happen now? >> i think we need to expand the brady law and have the senate vote on legislation the house

has now passed twice. it's been pending in the senate for about four years, actually. that's to expand the brady law and to close the charleston loophole. both of these laws are supported by over 90% of americans and basically stand for the proposition that before any gun sale happens in this country, a background check must be completed. this is not an unreasonable restraint on firearm ownership. it's been upheld by every court that looks at it. the senate needs to act. chris murphy is leading the way on that. i hope we'll get it to the senate floor in the next couple of weeks. we also have to grapple with -- go ahead, sorry. >> no, no. i was saying, you mentioned senator chris murphy. he says he'd like to spend the next seven to ten days talking with republicans to see if there's room for agreement on some kind of bipartisan agreement instead of just rushing to take votes on things

that, well, sometimes there are votes on things that can't pass. is this unusual? is this something that maybe could be a first step to getting some bipartisan agreement on this? >> well, we do have bipartisan agreement in the house. the bills did pass the house that are pending in the senate. and i agree with senator murphy. i'd love to see some republicans give a damn about what happens in schools and movie theaters and synagogues across this country, and embrace reasonable measures that don't infringe on the second amendment. to be honest, those bills are pending right now in the senate. from a perspective of someone who leads a gun violence prevention organization named after jim and sarah brady, we want a background system that works. so, i hope we can bring some republicans along. i also really hope that we

don't -- and that senator murphy hold the line to put forward a meaningful bill that doesn't have loopholes that ensures that if a gun is sold on the internet or it's sold in a gun store, a background check happens no matter what. that's not the case under federal law right now. that's why one in five guns are sold with no background check at all. the bills pending in the senate fix that. i don't want them riddled with loopholes in order to get a few people to sign onto it. >> thank you very much for being with us. i appreciate it. >> thank you. the stories coming out of here in uvalde are just at times just too much to bear. up next, we'll talk to a psychiatrist who helps survivors of the parkland shooting about how this community, how we can all start to heal. you're watching "jose diaz-balart reports." diaz-balart reports.

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joining us now dr., a psychiatrist, doctor, thank you for being with us. he worked directly with students and faculty after the shooting at marjory stoneman douglas in 2018, how do we help heal others and ourselves? >> this is obviously a heartbreaking tragedy. we have to take this crisis and turn it into an opportunity and try and do something positive by enabling our legislators to make changes so that this does not happen again. i think it's just a question of time, obviously the town will never be the same again, but over time, they will heal and they will come to some kind of understanding with themselves. >> doctor, how do we explain to our children, two people, what

happened? >> it really depends on their age and where they are at emotionally, younger children, you want to keep it simple, give them little chunks of information. we can assume most kids will have heard about it because of social media, older kids, you can have much more of an adult conversation you want to be there to listen, you want to be listening more than you are talking, allow them to get their emotions out, reassure them that they are safe, these are rare events and you are there for them and keep an open line of communication. >> thank you, thank you for being with us. that wraps up this hour. i want to just leave you as i do, for just a moment, this is what's happening. these crosses that are out, with the names of

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good morning, another hour of coverage, live from uvalde, texas, it's 11:00 a.m. eastern and 10:00 here on the ground. there is a mix of emotions, of sadness, numbness, also demands for answers, the community here is in morning, just last hour behind me, people were gathered right behind me singing amazing grace right now, the timeline of what happened during the shooting is a big focus, the texas department of public safety says the suspect was on the premises for about 40 minutes, and we have this new video of the scene outside that school, appearing to show people pleading with law enforcement officials. >> y'all can't be like that, man, there's people -- >> yes, i do! >> get across the street!