tv The Rachel Maddow Show MSNBC September 24, 2009 2:00am-3:00am EDT

2:00 am

2:01 am

2:02 am

2:03 am

[ engine powers down ] gentlemen, you booked your hotels on orbitz. well, the price went down, so you're all getting a check thanks. for the difference. except for you -- you didn't book with orbitz, so you're not getting a check. well, i think we've all learned a valuable lesson today. good day, gentlemen. thanks a lot. thank you. introducing hotel price assurance,

2:04 am

where if another orbitz customer books the same hotel for less, we send you a check for the difference, automatically.

2:05 am

2:06 am

2:07 am

2:08 am

2:09 am

2:10 am

2:11 am

2:12 am

2:13 am

2:14 am

2:15 am

2:16 am

2:17 am

2:18 am

2:19 am

2:20 am

2:21 am

2:22 am

2:23 am

2:24 am

2:25 am

2:26 am

2:27 am

2:28 am

2:29 am

2:30 am

2:31 am

2:32 am

2:33 am

2:34 am

2:35 am

2:36 am

2:37 am

2:38 am

2:39 am

2:40 am

2:41 am

2:42 am

2:43 am

so now we've turned her toffee into a business. my goal was to take an idea and make it happen. i'm janet long and i formed my toffee company through legalzoom. i never really thought i would make money doing what i love. robert shapiro: we created legalzoom to help people start their business and launch their dreams. go to legalzoom.com today and make your business dream a reality.

2:44 am