hello, this, you obviously shouldn't be underestimated about perhaps putting that onto the lympics as well is perhaps too much is a sporting event. it should be kept as a sporting event. if one is not ready for it, when really shouldn't, shouldn't be that. you could only find out sometimes, but you're not ready for it when you're there already. that's all from myself here, and we'll go on all of the team and then you through, as always, thanks for choosing all t. remember to call so many more stories to check them out and have a great day. the . ah, will be someone like me seeking the best rights for the people. the children took goods and that should have the best education as learners to eval . if the tunnel continue to post back,

this wouldn't be confronted. i was just confirmation to be political if they don't allow that. and if they continue to, to, to seek their own domination of canister the way they incorporate. that will give rise to a national uprising without a doubt. and i'll be want to use silicon valley elite who is out of touch with the rest of the world. this is the key to understanding lucas b walks logic. although it's not the only part is workers are visible by design. you can write code and send your account, never talk to anyone. it's designed so you can get the words back on a spreadsheet. if you need to, to see these letters and numbers of identifying the worker, you don't see a name. you don't see where they live, you don't see what their situation is. you don't see unless you keep track of it yourself. have they worked for you before?

not do these ghost workers really know who they worked for. have they ever heard of lucas? b one. we showed them the footage of the figure 8 founder talking about their work ah, with technology tactics, pay them tiny amount of money and then get rid of them when you don't need them any more giggling overpaying people than even yeah. okay. now i'm going to start arguing with like, i do about the eyes when they get mean agile. it's kind of surprising, i guess a little bit to see. there's so openly openly talking about that view, they have of the workforce. it, i guess it doesn't always surprise me that much, but yeah, it definitely kind of sucks i guess when they could be paying them

a lot more or at least showing some appreciation or maybe even some some discretion basically saying in person, you know, you have somebody for 10 minutes and fire them this way, you don't have to look at the person and you just goodbye. so that's kind of just, it is kind of the fact that the head of the company, people are that disposable. that really isn't right. i don't, i don't like that. so i like what i do when i have something to say and i will say it. so i'm not disposable. ah, ah, this invisible workforce, hiding behind your screen. there are those who feed algorithms for next to nothing . it's the people in charge of tidying up the web, the social media cleaners who work on sites like facebook or instagram. these

workers are never mentioned in the sleep presentations of the silicon valley c e o . i started building a service to do that. to put people 1st and at the center of our experience with technology, because our relationships are what matters most to us. and that's how we find meaning and how we make sense of our place in the world. today with 2000000000 users, facebook no longer has anything to do with mark soccer bags. initial vision of the site with violent videos, hate speech, and pointed graphic images. more and more content has to be deleted and it isn't always robots doing this job. and there are once again humans hidden behind the screen. determining of something as have speech is very linguistically nuanced. i am optimistic that over a 5 to 10 year period,

we will have the i tools that can get into some of the new answers, the linguistic nuances of, of, of different types of content to be more accurate and flagging things for our systems. but today we're just not there on that. so a lot of this is still reactive people flag it to us we, we have people look at it. these people are in charge of sorting and managing content on the network, facebook call them content reviewers. ah, according to their site, facebook has 15000 workers doing this job across the world. in ireland, portugal, the philippines, and the us. ah, we contacted facebook, but the company refused our request for an interview. ah, so in order to meet these moderators and understand their rule, we identified facebook's main subcontractors. multinationals such as mature,

cognizant or accenture. ah, we found this job offer for a content reviewer for the french market. in portugal the creek. why is one of the journalists in our team? he responded to the ad and was offered the job the before taking. he received his contract, which included his monthly salary, $800.00 euros a little over the minimum wage in portugal, with afford allowance of 7 euros $0.63 a day. facebook isn't mentioned once in the document. even when directly ash, accenture refused to give the client's name. i was just wondering now that i

took the job, i'm going there and i'm going. i was just wondering if i can know the name of the company i'm going to work for now. we can or will the name, you know, that we can not to say the name me . this is where greg, why we'll be working at the extent your offices in lisbon before getting started or journalist was sent to a welcome meeting. the footage is a little shaky as greek wise filming for the hidden camera meeting with accenture. brig why isn't the only new employee 12 other people are starting the role at the same time?

another french person, along with some italians and spaniards, and each our representative is running the welcome meeting. welcome you all my job . my job is to help you all the relationship with. after the vacation documents and social security paperwork, the small group finally find out which company they are working for. but it's top secret you must have been told by clicking seem that you cannot mention. that's why working for the client is really very the many. you can all mention anyone that are working for ok. if someone asks you where you work, you work for extension. ok. we still, we have this mandate feel. so if i'm talking to some colleagues from a central nothing because it was my work. i cannot scale that, i work for facebook. okay, this is not allowed. it's completely like confidential. the work is that he's

looking at the case code names, confidentiality clauses, and a complete ban on cell phones. facebook gives you the life of a secret agent for 800 years a month. and if you're the chevy type, the following argument should shut you up pretty quickly. like an agreement and you cannot that agreement because by law we can do what we can punish you by law with, you know, it's confidential or cleaning up social media is a bit like doing your family's dirty laundry. it has to be done, but nobody talks about why so careful? what does the job involve the we continue discreetly with great. why? the before becoming a moderator. greg, why has to follow a 3 week training program?

moderating facebook's content does normally involve deleting violent videos or racist jokes. it's a lot more complicated. at the moment. the algorithms can't handle everything. every decision must be justified using very strict rules. this is what we learned during the training every day is dedicated to a different theme during the program. for example, nudity violent images or a speech on the agenda today. dark humour and jokes and bad taste. we will remove a violet if the person that you eventually need a person is visit leave. if you are meeting and then they're going to be more

what do we do when there's a lot of the events who here's an example of an inappropriate joke about $911.00. it may seem over the top, but there are dozens of rules like this for each category, which can be difficult to get your head around. take nudity, for example, depending on what part of the body you see or their position. the moderator can't always make the same decision. ready here's an example from the exercises to better explain. greg, why decided to delete this particular photo, but according to facebook's rules, he was wrong to do so. in the feedback session, the trainer offers this explanation. if we can very simple and that is taking on the content with the nipple,

that's why i'm having so much trouble to understand. thank you. now to take a picture of a photograph of a woman and you show. ready a tiny nipple. and for one tv because we have 100 percent uncovered label. on the other hand, you're almost full picture. and you don't do it because it doesn't look exactly right. yes. but you have, you're going from where you would have to and we're in the learn room applying facebook rules without questioning them is the number one rule, a principle that will be drilled into you all day every day has to be life. and they really along that respective. and we just seem to like to do our job.

sometimes we'll find it for them. because not my training program with the end goal of turning you into a machine. pedro worked for 6 months as a content reviewer for facebook and accenture. he agreed to respond to our questions, but only if he remained anonymous. 2 years after leaving the company, he still remembers the numbing side of the room. you have to play by their game, or else you will have a job at the end of the month. and that's good. that's the point where i just felt that was a robot and just doing as many pictures and videos as much as possible, just because they just, that's the only thing i can do. they're just there with numbers and clicking enter

numbers, enter numbers, and the hardest thing for pedro is trying to forget everything that he saw on that screen over 6 months for it's, we're not mentally prepared for all the stuff that they don't really give us. the inputs before and it just comes to you as a shock. this comes to like a wave here. have this in front of you and you can't really say yes or not. if you give me a 1000000 years 1000000000 euros, i would not for me. ah ah no, what would you by

the can mother can hard while we're on by now i know i should know moment the age any legal mon deals on miles like one of them that you will that and i got for how you mission and number from the local community, i bit off more. lot of the solar is gonna keep them on again. but no, no, i mean, i mean, i saw it in my in my name is the the, the,

the the what pedro described to us the way though shocked at wash is over you unexpectedly, is exactly what happened, a great one. it started around the 5th day of training during the practical exercises, a stream of her rhythmic images and unbearable videos that must be watched closely in order to make the right decision. according to facebook's criteria, the same horrific scenes are unfolding on his neighbor's screen to night. take aggressive, wasn't me one

room. yup. on the on, on the got the mobile, they get this. me, don't you just do the tool because about the new data gospel only my city's screws. you can also do like this on a daily basis for greg why and his group. luckily they can always rely on the useful advice of the trainers to feel better possible with the warm up the rain. and if the macarena isn't quite enough to cheer you up, the business also has psychologists available for the most traumatized, moderators on this day,

a video lasting several minutes brought the violence to another level for greg, why? the? during the break, everyone tries to shake off the shock by discussing the grim video. they've just witness was today and they were playing with i'm suddenly the guy who is other than the mom. i didn't know, but i didn't like the mom a baby. i don't know why realizes the extent of the damage this job can cause when talking with

a former moderator, who is now a trainer like, oh, you're going to go. they just see people being in my brain like i can be running a close, you know, like i can not anymore take like 10 minutes. i got enough for my patients, but you know that they can watch running st. anyone that will still brings it. why you have to tear. there is a, why do you every day? like, i'm cleaning the trash. right? you know, i know, okay. but at least they know years old. i

even 2 years after quitting the post, pedro still is very vivid memories of certain videos. there's a few things that i saw those things are going to stay with me because i remember them as it was yesterday. it's very emotional, something i remember sometimes people used to like they were working, being productive and suddenly they just stand up and run out of the room. that's ok because sometimes there's trauma built. just the and for pedro left him feeling helpless for me. but if you see someone getting murders really actually take the lead, for example, you just erase it out of the, the platform. you don't really go into depth of like calling the police for example . like never really feel content with what you're doing. you're just going round in circles and just flick, bombards with all this stuff. can mixture of emotions,

eagle, and one day, 8 hours for how many were you and you thought it was? we were 30 when we started 30 from that's 30. that started just decreasing month by month. until now there's only like 3 people. pedro claims that a lot of people struggle to deal with the rule and end up quitting. to understand what pedro went through and what greg, why, and his colleagues are currently experiencing? we met up with a psychiatrist professor to rebuild the is a specialist in post traumatic stress disorder. for example, he works with police officers who have been involved in terrorist attacks. we show him the footage, we feel the people should more concerned for the treatises of our project. this issue certain best

sense of it from, from others, if a motion to approve the whole super lawyers and all buffered menu up. oftentimes, that had been included, middles, sandlewood occur, you per year. well, i was going to opinion if the actual politic indices you know, to measure was susie powerful. the new year new office is skewed. but if you go to pathetic seeker, got his measure in forces and pull it forces sick for remember us it all situated it was due to no sit up a few with getting just because we also talk to him about the famous confidentiality classes imposed by facebook i could shield you, do so clever

a 1000 short if it's not actually it's it's positive. offered kia about you was used to the school. napoleon wanted principal does speak english. was you to say she whole move more bags of remove? i think there is a whole do talk hobbler who as you don't back to anxiety trauma, stress cleaning up social media comes at a great cost. greg was decided to quit only 2 weeks later, still in his training period. ah, he received his paycheck just before leaving his hourly pay written at the top. for euro's $0.62 gross. this is a tough pill to swallow for his colleague. ah, eric,

the ice cream shop. after our experience there, we contacted accenture. their response was a brief e mail that didn't once reference facebook. it did however, contain this phrase. the well being of our employees is our priority. to finish our tour of the internet, trash cleaners the invisible workforce behind your facebook or instagram feed. we had one last meeting, sarah roberts is the leading researcher specializing, and those who work as moderators. she is a key figure in this field. we met her at the university where she teaches in california. she presented us with an analysis of the rise and development of content moderation. over the past year,

we are talking about a scope and a scale of magnitude that has not been seen before. billions of things shared per day on facebook. hundreds of hours of video uploaded to you tube per minute per day and so on. the response has continued to be, we'll put more content moderators on it, which means that, that it continues to exponentially grow. it has gone from next to nothing kind of line item in the budget to being a massive, massive cost center. meaning it doesn't actually return revenue. it's not like a new product. it's just seen as an economic drain. and the way we manage that problem is by pushing it on to some low wage workers and to do it as cheaply as possible. because again, that stacks up when you double your workforce in 2 years that it does not come for free. this is why companies like facebook use subcontractors,

but according to this researcher, this isn't the only reason. it's about labor costs, but it's also about creating layers of lessening responsibility between those who solicit this kind of work and need it. and those who do it and where they do it, they removed themselves, they put themselves at a distance from the workers and their conditions. and it's not just your graphic distance, it's sort of a moral distance. so when that content moderate or some years later alleges harm or you know, is having trouble psychologically or emotionally because of the work that they did, then it may be possible for that company to just claim responsibility for that. even though ultimately they really are responsible because they ask them to do that work in the 1st place. despite these precautions, 3 former moderators filed lawsuit against facebook in the us. a few months ago. all 3 were working under subcontractors, all claim to be victim supposed traumatic stress disorder. the american company

refused to every request we made for an interview. they did, however, send us an email to explain how facebook, with his partners pays great attention to the well being of content moderators working on its platform, which is an absolute priority. to finish off, here's some of the latest news from the sector. while these ghost workers are left in the shadows, it's business as usual for the companies working in this new sector. a few weeks after filming figure h, founders sold his company for $300000000.00. well, at least now, he has good reason to be happy. i i

. ready ready ah, and the oh right now there are 2000000000 people who are overweight or obese. it's profitable to sell food that he's fancy and sugary and healthy, and he's not at the individual level. it's not individual willpower. and if we go on believing that will never change as obesity epidemic, that industry has been influencing very deeply. the medical and scientific establishment, ah, what's driving the vehicle, its corporate, me

ah, will be someone like me seeking the best rights for people for children. and that should have the best occasion to eval. if the time of bon continue to post. this will be confronted. i want to just confirm dition to be political if they don't allow us to continue to, to, to seek their own domination of a scanner. and the way they incorporate that will give rise to a nation uprising without a doubt. and i'll be want to use the

the a mod skeptics in the job and capital the sentence into may, hadn't, with protests this classing with police, has just found them down demonstrations. i made a post wave of infection. israel says it now has proof that iran on thursday. it's hard to tank off the coast of oman, killing to israeli prime minister. cool, did a reminder of iranian aggression. however, iran adamantly denies the claim also in the store as a shape the week. a case of negligent homicide is known as dr. huge players, not a key chemical plant in germany kills 5 people environment.