two, and one of us for every inhabitant of that territory. yes, where do they live, we have developed several new tools as part of the national social initiative and would like to highlight some of them. and this is a social standard. vladimir vladimirovich, we have made something like a kind of memo of recommendations for the regions, but 10-13 points. e. these are the best practices that are already being implemented today not by one region, but by many subjects, and which have shown e, effectiveness in improving the quality of life and in solving various life situations and it is very important that there are different tools related to management and culture and infrastructure and services and approaches to communication. and it is very important that all these tools. they are very variable and can be adjusted locally by the regions. these are advisory documents. we already have 40

regions last year, and we have begun to implement this regional standard. and it is very important that here, as well as this agenda , there is such a kind of control and is also personally dealt with, and the leaders of the subjects. e managers who are in charge for the social area. and again , uh, experts, citizens of npos, uh, the public chamber of onf at the local level in the regions joined in. e, where e, we essentially know that we are reflashing the ideal yes , but a person’s life path, and based on his needs, it is very important that more than 100 life situations have already been redesigned in our regions. this is also a job search. this is planning for the birth of a child, retirement , loss of health, and rehabilitation, a loss of a breadwinner. complex, maybe, you know, like in a public space. well it's always like that

kind of embarrassed to talk about it. these are questions regarding domestic violence and bullying that children face in schools, and it is very important that the regions themselves already offer specific solutions and specific tools for each of these life situations, and they have already implemented specific solutions. this is reflected in the regulation at the regional level and in new services and new standards of interdepartmental interaction. and most importantly, as we see, here is the feedback from people who already use it. yes, with these new services, new services, of course we see, and and, as it were, high, but satisfaction, which, in the framework of monitoring, is assessed, and most importantly for a person. the solution to his specific life situation. it seems to me that it is very important that we continue this work this year. be upset, again i say that the document is of such an open

character. and, of course, we agreed with the regions that everything will work out. yes, it doesn’t work out there, we will redesign, but they appear in the regions. uh, such an infrastructure for mothers as a family mfc. uh, then we are on the form for you also represented the experience of the tula region of the oryol region, and today the ministry of labor of the russian federation also supports and this pilot is already being implemented in eight regions of the russian federation, this is a family assistance service, and where is a person, and if necessary, they will help find a nurse for a relative, those who need this skill are trained in patient care skills, and they will help with discharge , transportation from the hospital, and psychological assistance to each, and such services are open in the arkhangelsk region, yes, and in other regions. as for domestic violence, there is also an interesting solution that has already been implemented in the novgorod region , a project called don't fall again, this is

prevention and assistance to victims of domestic violence. eh, and here is this help, just some kind of situation is built. here is the identification of the problem. and du is already help, which is expressed in moving to a safe place providing the necessary medical psychological assistance, support in solving material problems, and legal advice. e. reprofiled too and tuned crisis centers. and where will it be convenient for a woman who needs help with a child for the time being, and certainly the region will not help her in solving the problem, and it is very important that these scripts are these regulations. also, decision-making has already been written at the level of communication, not only in the social sphere, but also, e . here, a communication scenario has been worked out in the work of district police officers, medical workers, and e, this is the decision that half, therefore, does not cost anything in money. and the effect of this,

of course, is colossal and helpful. and we, of course, hope that in such situations it will be uh, less by the most important thing is that such assistance should be available, and to every person, if he needs it, but a lot that the regions have done, uh, in terms of digitalization, yes services, including in medicine and very uh, good results are visible feedback from the people who apply. for medical help, and for you, and at the meeting, sergei semyonovich sobyanin was just telling, yes, t- about those uh hmm changes and reforms in healthcare in the healthcare system uh and diagnostics using artificial intelligence. and we also, we see it in the ratings of satisfaction in the feedback from people who use yes there these services from physicians who use these services. this is an experience, for example, the example of the sakhalin region. e, where colleagues have implemented system a

smart health management system. and where do they have all the institutions that provide outpatient care in the middle of this system and there is a single schedule, and an appointment with specialists. this allows them to see, yes, where their specialists are overloaded, where a is, on the contrary, free slots. this is leaf expectations. it is a monitoring and feedback system . uh, well, as if the implementation of this solution allowed them to increase their reach by one and a half times. uh tricks, uh, double the amount of coupons for therapists. and most importantly , the entire satisfaction of citizens with citizens has increased by 30%. but this is outpatient care for medical care. and here, the sakhalin region is also absolutely open to colleagues, and they give ready-made this solution for other regions. and again, this will not be the case for other regions. well, how would it cost anything. it's all in framework. here, as it were, their uh, current uh budgets, and together with colleagues from the federal center of competence to increase.

labor productivity and rusatom, also worked with different types of social institutions. everything that concerns, just technologies of lean production. increase productivity while improving processes. inside. we called such institutions friendly and we want more such friendly kindergarten schools . polyclinic hospital appeared in our country, and most importantly, vladimir vladimirovich that we do not appreciate them. we give them. and we teach the methodology to specialists. and then specialists, for example, from one school can share this experience with specialists from another school and each other. uh yes, here, as if due to this, well, how would external audits give recommendations for improvement, so we launch such a constant process of improvement, uh in the social sphere and in work, and with uh patients with students. and most importantly, we create comfortable conditions for the employees who work there, and you mentioned the territories

lc, dpr, zaporozhye, kherson region, and , of course, vladimir vladimirovich’s cooperation with these regions began in the social sphere. e with the national social initiative. we launched a social coordinator service there. we already have a representative office there, but not yet in uniform. well, as it were, guys. there is a team working there. yes, and uh, we also recruited a team of local specialists. who work with us. the social coordinator's service is a hotline, but on which any resident of the e region can apply for support in resolving issues related to medical care with social assistance. uh, issues related to rehabilitation and already last year. and we e several dozen people, but they took them out, but to provide medical assistance. and in the structure of the fmba, and

the region accepts, uh, actively, too, here we are in the leningrad region clinic of the russian railways thank you very much. here, uh, also a different rehabilitation is taken by people through this service, and also for the provision of medical assistance, as well. provision of technical means of rehabilitation medicines uh us. well, already there are several specific difficult cases too, which are thanks to this service. i was resolved, and we are also constantly in touch with business entrepreneurs who work there and agreed with our russian business associations, in fact, also such a hotline, where we advise on any issues. this is also due to legislation with sales markets and also with access to the shelves of russian stores and with support measures. yes , which can be obtained and with some of the transportation with logistics, that is, all

vladimir vladimirovich is solving these issues in such a manual mode, but in terms of education. eh, last year. at the end of last year, they also took to the training program, and the first four guys from the dpr who are now studying at the university 20-35 this year have 5,000 programming skills. and we are taking the guys in this program into this program. of course, i would like to note the leadership of the business in solving social issues in solving social problems, and last year we launched such a project open to everyone, and which create such motivation and the strategic vision of the company to create an accessible environment. and about the creation of services with a universal design that will be available, and for people with disabilities , our dear guests will also talk about this today. in terms of working with vladimirovich regions, we use two tools.

this is an investment rating rating of the quality of life that allows us to identify best practice strengths, and growth points for regions and thanks to this information throughout the year, we build together with the regions. a-a priorities, a programs, and what projects do we need for this , uh, find them, uh, implement them. what best practices already exist that help solve a particular problem. and most importantly, we see that there is such growth dynamics. and what, and this work shows its results. today we will present, and the results of the quality of life rating of the investment rating are traditionally within the framework of the st. petersburg investment forum. well, what is also important with the regions, vladimir vladimirovich, we are working on separate programs such as growth points and and their rates in technology in the creative industries. by the way , the new economy, which should provide , well, such a breakthrough for the

socio-economic development of the regions here too. e. together, too, on behalf of. maxim stanislavovich oreshkin personally went somewhere with him, and met with business in the regions. e with a team of regions also conducted such focus groups, surveys, and strategic sessions. uh, in order to determine in what directions such projects can be and thank you. but i know that in certain regions such as khabarovsk territory, north ossetia, ryazan region , mordovia, you have already given the appropriate instructions to support the implementation of these projects, we will not stop this work. we have 20 regions today. here, as if in the format of such support, we hope that this year, my husband and i will also show you, uh, promising projects, and our colleagues will also tell us about one of such projects today about the development of regional economies. ah, vladimir vladimirovich, you set the task of supporting russian business in terms of

promoting our brands of russian brands and uh hmm we will have time this year within the framework of the strong ideas forum to hold such a contest. uh, let's define, here, together with the expert council with igor ivanovich, and there with colleagues, the selection criteria. yes, what kind of projects these should be, and of course, together with the government with andrey than belousov, and with maxim a-a, we will work it out. and what support measures need to be adjusted, and what new ones may be needed, and in order to ensure this multiple growth and support for the appearance, and yes, such new russian brands are very important vladimir vladimirovich what did you say that they should not only be competitive within the country, but also replace the departed brands.

and most importantly, that they be built into, uh, global markets, and yes, markets, but with our friendly countries, and such work is also carried out with vladimir vladimirovich, it does not stop here. last year alone, we already have more than fifty projects that we launched and helped to bring to foreign markets, so here, e. i i think that in the spring and summer, vladimir vladimirovich has already reported to you, firstly, the results and a proposal to support such companies. i would also like to ask the supervisory boards to support vladimir vladimirovich in launching another project in terms of entrepreneurship. this is an entrepreneurial university program. ah, as it were, there are different opinions , whether entrepreneurship is taught or entrepreneurs are born, but, but we see that a can create conditions e yes, and e show and teach a lot, what will give opportunities, including

and learn entrepreneurship, starting there from the first year of higher education. we have such examples, e university programs, and which are already included in the program from the first year, and such, but the natural science, er, part of the socio- humanitarian is strong, and the technological or creative component and e elements. well , as it were, business education and when it is here including, and the customers of the teachers are representatives of the industry, and this is built into the educational process in the format of project activities as well. here, uh, on there workshop labs e, product thinking, which is taught in essence. that's how the first startups appear at the university. first luck first wins, but leaving the university. and you can already come out with a specific team with a specific product, projects, a brand, and, uh, we have this

approach and such examples of programs, but we are ready with the ministry of science and education, and get ready for a rook, vladimirovich is falk here, but we discussed this, that is, the minister supports. and there are already the first half of the universities that are ready to join in this program. and these are our strong engineering technical universities. this is mipt, this is mine, this is st. petersburg, and in terms of lithium, these are moscow universities and obsu associations. that is, we are ready to prepare to develop these programs, conduct public professional accreditation, and already this year select students for undergraduate programs for the first year who would like to develop in this direction. it seems to me that this will also create a new blanket, a new class of such progressors of entrepreneurial engineers. entrepreneurs who create new things that offer new ideas, new products and new brands. therefore, here, too , it seems to me, we are solving this problem, including massively through education, and vladimirovich

a few words. i would like to dwell on the issues of international cooperation, but we are actively working here with the eu countries, and in the bilateral format of such bilateral agreements, we have colleagues from kazakhstan here. uh, such a common console and uh, they were just talking about joint uh, agenda in terms of improving the business climate , pulling lagging regions up to a better than the best. this and quality of life training issues too, technological development with colleagues. now we have also agreed on cooperation with belarus, armenia , kyrgyzstan, uzbekistan is not part of the eu, but we also work with colleagues. you know that they also created an agency, the same as the agency for strategic strategic initiatives in their country, and the president is also headed by the supervisory board, and the same interaction is going on and cooperation on lines. the issues of the business

climate, the quality of life, and the training of personnel, and last year , colleagues were also presented how our joint project was a digital russian language textbook for teachers by vladimir vladimirovich for school teachers in uzbekistan e. here, too, i plan, and there the same projects are already being replicated there in other countries . we were not measured by the world banks sharply by the un, but we ourselves determined those priority areas that are important to us. yes, there the goals of the task have identified general metrics , ratings, indexes of practice projects, e, which will ensure an increase in the investment climate and advancement in terms of technological development and improving the quality of life, including issues of children's well-being. also the agenda that

worries today is foreign. here the polonium is ready. e to cooperate with the ministry of economic development. we are doing this work in agreement. this is already together with maxim e, reshetnikova and, of course , vladimirovich worries everyone tomorrow and we are also expert in such work on your behalf. , and the vision of russia as a subject of world development by 2040 is also here, but in separate areas. and how would we prepare a proposal according to scenarios and what threat trends do we see ? this is a question, well, there is the economy of technology, health, but space, but demography. and what is very important, we will be ready, and our proposal

is to present one dude within the framework of the st. petersburg international economic forum. if you also support, eh, there are many tasks for such work, vladimir vladimirovich everything is probably not necessary, but to tell within the framework of advice. i think we are in touch all the time. with our members of the supervisory board , colleagues, we are helped a lot. it seems, it means that there is not a single leader who is with us today ah, who would not help us in various projects in various initiatives, where we moving together and once again i wanted to thank everyone and most importantly you for the support that you always give us for supporting the projects that we present to you, and we are not ashamed, vladimir vladimirovich, to enter the results. yes, there is what we do and i will be glad if the guys also talk about their projects further. i won't stop at everything now. what, what did you touch? well here is the last one of the last things that we are asked is very important

rating scores and so on. well, of course there to use everything that is on the side, it is not always. well, that's right, but it is important for us to ensure the objectivity of these hotel staff , it is very difficult to evaluate ourselves. if at all possible, here's how you're supposed to ensure objectivity. it should be uh, independent evaluation. that's what is important here, we say that we are absolutely open, not only within the eu, we see the prospect here, just cooperation we will see what changes what possible yes, there are points of growth, how we look relative to each other, where what are the strengths, so that we can also exchange best practices and solutions, as we do it

within the country in the regions, and here, of course, conditionally, who will be the operator who will be this yes a structure that will evaluate it certainly should be. well , as if some kind of independent organization, of course, it’s not there, there’s no axis, let’s listen to our dear guests of independence, right? hello dear vladimir vladimirovich dear members of the supervisory board i am a teacher scientist, head of the department of regional economics of management, samara state economic university yes. i graduated from this university and have been working in it for almost a quarter of a century, collaborating with the agency for strategic initiatives on many projects. yes, i was actively involved in the implementation of the national social initiative. i passed the selection. in an open competition of an agency for

the position of a regional service representative, service representatives are people who help to establish a connection between a person and the state in the social sphere, and their main task is to make the process of obtaining services for a person as simple as possible. and in the course of six months of training, we, together with a team of regional service specialists authorized in practice, mastered a new effective technology of service design, which essentially includes principles and methods understandable to any person, for example, empathy, mutual understanding and love for people, the need to build a lively dialogue to receive constant feedback communication and when using this approach. in fact, the path of a person from problem to decision becomes easier and clearer together with

the authorities. we analyzed the problems of human pain, at every step of his life path. we tried to improve its interaction with social services, removed barriers and made systemic decisions, and as a result of the accelerator, our governor dmitry igorevich azarov appointed me as an adviser on improving the quality of social services, together with the mentors of the agency, regional ministries, public organizations, business, and active citizens. we worked deeply through such important life situations. as islam vitalievna noted, this is the planning of a child , job search, loss, health, loss of a breadwinner, bowling, domestic violence, but in more detail. i would like to dwell on the decisions of the samara region on two life

situations. this is preparation and retirement and return to civilian life. as for the life-long situation of retirement, we have created a service on the portal of public services of the samara region that greatly simplifies the provision of services to citizens of the older generation and the preparation towards retirement and active longevity. today, the service allows you to receive 128 federal, regional and municipal electronic services in one-stop mode from more than fifty departments and non-governmental organizations following the results of the accelerator, our solution entered the top three finalist vladimir vladimirovich i am bringing up two sons. yes big 19 years and 14 years. they are learning from me to become specialists in the field, and they, together with me,

have plunged directly into the implementation of the national social. tripods are still being created, but voice bot assistants for social services in our region there for the registry for call centers for medical organizations and another important life situation for our country is the return to peaceful life of participants in a special military operation, and in the samara region. we have created a comprehensive solution and are now implementing it for the pilot category of cossack volunteers, and for the first time in russia , a digital platform for a social passport, a serviceman and his family members has been developed and is already functioning. identifying needs and providing all necessary comprehensive assistance and support.

with the participation of expert agencies and scientists from the moscow psychological and pedagogical university , an extensive educational program for psychologists to provide emergency assistance to military personnel and their families has been developed and has already started in our region. the governor of our region approved a comprehensive interdepartmental action plan to support citizens who returned from a special military operation, and it includes not only social guarantees rehabilitation of employment, but also the organization of free time by the end of the first quarter of this year. we will launch a return service on the public services portal of the samara region. it will become a one-stop shop for informing and receiving all the necessary range of services and a world of support. and for those citizens who will be more convenient. interact offline they can go to the offices my

documents at mfc a for our returning warriors, and we have organized a seamless path for socialization and adaptation. each municipality of the samara region has interaction with a personal curator , a psychological assistance center was opened and mobile teams of psychologists were staffed on the basis of our hospital for war veterans and sanatoriums in the region, now they are conducting extended medical examinations and comprehensive rehabilitation for volunteers. and for those participants in the special operation, whose health was damaged, and we are creating a center in the region that will be responsible for drug provision, rehabilitation and labor adaptation, dear vladimir vladimirovich, in order to increase satisfaction of people with social services and quality of life. we ask you here on behalf of

everyone. the regions that participated in this huge project to support the agency's initiative to introduce the institution of regional service commissioners and the samara region. here i am ready to share my experience on all pilot solutions for their implementation and at the federal level, great to you. thank you. thank you , it is clear that when you became an adviser to the governor. there, other possibilities appeared , er, administrative. but where did you start? your social work? you were just teachers. yes, of course, and yet somehow got into this area of ​​activity, as quite right. and i am the head of the department of regional management economics. we have been training personnel specifically for the civil service and the municipal service for

over 20 years. and we are with our young people. millet teachers carry out research work, as well as in the social sphere. we have great experience here. and that's it, when we were invited to the implementation of the national social initiatives. we already had a base and, uh, when our governor announced a leadership strategy for our region. and we are together with all municipalities. the most important thing is that we developed municipal strategies with people throughout our region , so for us this is just such a main area of ​​activity . hmm for you and for your universal colleagues . hmm, everything you do, like our guys returning coverage areas. but at present it is