the model of e-government or data-based management is also an important point. and this is a fundamentally important point. as a matter of fact, and here i agree among semenovich that, to a certain extent, our people do not keep up with technology. well, this is probably how it should be, because any technology, it is written there, well, it is wrong there, yes, but this data is a kind of feedback. yes, this is the most or the usual fact that what is happening is a classic example that we walk around the government and, probably, there many people hear it when hmm when uh describe or bring you understand? what is trouble? uh, there are cars, what color is most often involved in an accident, and some , well, it doesn’t matter, red, then the question is why we start to argue, and if we are talking about a digitized control system, then the answer will be green. i don't know why, because it 's green, because it's a fact and in this management plan based on data . it just actually shows where we are. it's like a photograph. it's like a reflection in a mirror

maybe you don't like it, maybe there are a lot of questions about how we will use it. this is a different question, but going back to the beginning. yes indeed, this is a toolkit and in this respect this tool. you also need to be able to use e, therefore, as if answering your questions. there, this is the main task of the public administration system, and there it is not so much to manage. and how much to solve problems and solve the issue quickly and today the requirements of our citizen moscow is either a client. e sberbank they are exactly the same. that's for this thing does not see any state of anyone for him. this is an element cube. he should get it in two clicks quickly. yes, it is also proactive and does not even click twice. it was three cries yesterday, uh, today two tomorrow one click, it does n't matter to him, who is there, the state or a private company, he must receive uh service, because only he wants to. a. well, i understand that there are two more things that at least got better over time. civilization is a reduction in terms and

an increase in discipline. yes in terms of what, when you digitize, the first reaction in any. it seems to me there is a big farm. uh, it's a definite shock operation. because you see the fact that you're in. and you're not doing well. it's like turning on a light in a dark room. and there is weekly cleanliness. and this is a question for you to do something about it. and how will you make sure that this purity appears. it’s like the first moment and you have to be ready for it, and it’s not technology that should be ready for this, because technology, like paper, will withstand everything to we should be ready for this people, and the second track, of course, uh, digitalization and uh data management. these are completely different speeds. and this is a classic example, when hmm you get an edit to get another certificate in another department. ah, both departments. this is the state. why

can't you exchange these certificates among themselves, but the answer is simple, it's just that one of the departments there is not in the figure. how fashionable it is to say, and maybe both are driving a person, if we go over and digitize all this, we are no one we don't drive anywhere. we go to public services, and we don’t think how documents are walking around, we are walking data. why do we need to think about this? this is what sergey semyonovich is talking about when he says that every citizen , e, resident of moscow, can receive e individually, accordingly, it is the same for residents. eh, the countries of the state service territorially can receive any service there at the moment with the onset. e digitalization. as i understand it, people who are in the system of state administration. eh, there must be very stress resistant. and in general, in principle, among the people there is such an idea that in this system itself, management should work somewhere at the top, people are ready for some very specific warehouse, not for everyone, this is within the power and certainly not huharki. ah, what qualities should i

have as a manager? i address the question to alexei gennadievich. here's to becoming a successful leader. eh, you need what qualities to possess, er, competencies. and by the way, these new instruments that we are talking about are digital. yes they are these here are the clicks they make the manager stronger. or maybe even at some point they can discourage. thank you very much cyril, well, that's all, what about! dmitry yuryevich was talking now, despite the development of digital, despite approaches to management. data-based does not really remove the high requirements for those who make hormones. said one of the most important components. this is who is here and before answering your question

meet the new participant in the marathon of discounts at sber megamarket climate technology with a discount of up to 40 percent sber megamarket i am often asked how to prepare for a sbp vacation. just pay for purchases online using the button, st. petersburg or using a qr-code at the checkout, you only need a smartphone. pay for purchases through the system of fast payments and participate in the drawing of cash prizes. 59 99 discover

russia with a russian hammer we will play a journey of 200,000 draws wins every second ticket to play conveniently. everywhere. buy tickets at any time in the mobile application and in stoloto branded stores pay less twister potatoes 150 g at 890 pyaterochka helps out, it seems mom needs it. on tutu you can find a hotel and tickets for a plane train or bus tutu. break out to rest and your back gets tired of the daily basics. but how to protect the joints just one capsule a day to protect the joints and spine sberbanquet invites courier collectors and drivers for you, weekly payments, convenient schedule. leave a request at number asterisk 240 foil delicious chocolate layer. inside

is a beautiful perfect ice cream airy natural bullet, great helped to equip it, painted portraits i monitored competitors' buyers, then opened an account with sberbank and now we use special services for all analytics, and the business has grown in full view. open an account with sberbank and use retail services for free forever. learn more about your customers. compare performance with competitors in the application with ber business. grow your business with us. maybe you can draw a collection for us, we are trusted by millions of entrepreneurs in magnit, buy

a magnet with a card from the application to participate in the drawing prizes. buy and benefit with a magnet. so that public administration is only the ability to cope with current tasks, but also with those tasks that are somewhere beyond the horizon, since, as we understand, the life of each subsequent generation should become better in the country. yes, this , in fact, is a strategic view of the future, but to determine what our strength is, due to which we can take some next step. or maybe even a breakthrough due to which to grow, even if today it is not obvious to someone. this is a very important story, the third point. here is an example of one of the moscow projects. i would like to formulate a question for you: moscow central diameters. eh, they didn't seem like an obvious project to everyone. someone even said that it might not be realizable. and

maybe not even very, uh, rational, nevertheless, they made this decision. this is what is connected with the search for such a solution in the state administration and, uh, what, in fact, is pushing for it, pushing for such projects? look at the master plans of moscow since 1937, one of the main problems of the metropolis was called the scattered railway lines that enter moscow from different directions. they are not connected to each other, which means that everyone who enters moscow is on rails. they run into dead ends and it turns out such a mass of people who fall out onto the platforms. where the train does not move further, huge station structures slow down, and so on and so forth. it was obvious to everyone that this was not a normal

story. in 1937, five master plans were adopted, and everywhere it was written one way or another. otherwise. and no one has implemented it. lacked confidence like any managerial decision, it just consists of the possibility of a resource of willpower of the team, and most importantly, when we talk about focusing on results on the final result, if we set the ultimate task in the field of transport in moscow, for example,

to build 10 metro stations to build 100 km road five interchanges. well, maybe there are several railway stations, a great goal set a plan. completed by 120% reported. uh-huh as a result of traffic jams, it became more hustle became more comfortable became smaller the city became less attractive became a mess. that is, when we talk about some abstract indicators, we should always keep in mind, as dmitry yuryevich said, do these indicators lead to the final goal, if you set the final goal at the beginning, then then you collect everything in order to reach and railways of moscow suburbs of moscow is

one of the fundamental elements. how to achieve normal transport security in moscow without it is impossible, it's just a problem to solve in moscow lives 13 million suburbs 8 million these two huge, and huge agglomerations communicate with each other every day. the only thing that connects them besides highways, which are overcrowded avtomobilist, is the railway. well, the answer is obvious. of course, we need to make sure that they work as much as possible, and when we say, let's, let's count everything, when i made a decision, well, of course, we analyzed the flows and so on, so that we understand. we had conversations with colleagues saying that moscow would grow. half a million there

for 10 years. i say no, moscow grows by a million every 10 years, by almost one and a half million, the moscow region has grown by more than a million. the number of cars has grown by half a million and how many discussions were like this or sometimes the basic figures when we launched, the moscow central ring is also the railway infrastructure, which also costs a century of discussions, so that a maximum of 200,000 will travel along the moscow central ring, which is located here.

well, drop this unnecessary conversation obviously. this is a necessary story, we need other alternatives, there are none. let's build today 500,000 every day more than half a million are all wrong. the machine would not be mistaken that, but the machine was not mistaken, or here it is, as they say, not the case, the base numbers float, the machine is so much that it gives out that you have invested it. so she gave it up in the end. if you put the wrong number. she's still a hyper wrong result. you had a feeling, many things take the central diameter of the same plan. it was written. well, what would he can't do it.

unfortunately, we simply did not have other tasks. five diameters that we are building, each of them is the largest transport project in europe, each of them two diameters that we have created, they transfer half a million people every day, two diameters that we are launching this year will transfer per day, a million people still the fifth remains here such a small one needs to be shed near moscow, this is 20 kilometers underground, but we are already doing this. well, this is how he makes a decision

, he said it in a simplified way, as far as i can tell. actually not on the central diameter. with white-grained oleg valentinovich, vladimirovich will tell the president that there is a project for a mega-loss of the central transport hub, on which the fate of not only moscow, but also the moscow region and the central district in general, huge flows of people depend, this is an economic disaster. well, let's get you some resources you need. no, we 'll manage on our own. in fact, we got excited, but after the implementation of this project , the federal budget has already received six times more. what have you invested in this project? so we in principle, the president was also somewhere nearby -

i felt it very well and after his decision the whole car moved, because the central gender. this is not moscow. this is federal property. this is federal infrastructure. this is a railway, a road, but without the decision of the moscow government of the presidential railway. this project would not make up music writing dissertations works of art, as we understand from today 's discussion, they are not capable of everything, nevertheless we have a person on stage who once said that if there is this person is automatically considered as a weak point. do you think that this statement is true for public administration? after all, we just talked about the strong. uh, how does it say in the features of the human decisions that are made? i

perceive your political enthusiasm, because there are rules of controversy, which says that taking a quote out of the context of this is not a rule of indecency is not done by polite society. uh, so any quote, it can be very rich and it can be very poor, if you take it out of context, look, uh, the first. well, in general, uh, all management is based on two components. yes, what i said dmitrievich is data-driven governance. and this part of management is rational and best of all, especially in public administration, e. making a decision to give. the artificial intelligence system does not understand where and why to take a bribe. why

put it under the table to let it sit out there for a couple of months is a forte, yes a forte and, of course, uh that kind of solution. they should be given to the maximum e-e automated systems. making a decision is the second part of the decision, which, uh, did not yield before. uh, such an analysis of the description. it is today. it is a whole, a branch of science. it is called neuroeconomics or behavioral economics. this is the influence of, uh, social cognitive and emotional factors on decision making, because people do not always make rational decisions. and human society is impossible to manage, making an exclusively rational decision, therefore, there must be a component that

takes into account this part and this part is the uh, where a person is still quite difficult to replace. and it is hardly necessary at all and uh the future will be built in such a way that people will create these very systems of automatic decision making based on data. and people will stay, where it will be necessary to determine the goal-setting and take into account. uh , these are the most social emotional and cognitive, uh, properties or needs of a person when making decisions and, of course, you know quality plato also said that the quality of any state is the quality of people. the quality of any government is, of course, the quality of civil servants, so work with people. it will be relevant and its relevance will only grow and

look. if we remove people from the sphere of automated decision-making, yes, this does not mean that we will force people out of the economy we are people. we will move a much more productive sphere and a person will definitely come up with new ways to meet other people's needs, and that will come to lead. meet a new member of the stels bike in the marathon of discounts at sber megamarket for only 6,990 rubles. sber megamarket i am often asked how to prepare for a vacation, st. petersburg just pay for purchases online using the st. petersburg button, you only need a smartphone. pay. you can not find the exact

rate on the loan. now on compare loan in a new way we will show the exact rate, amount and payment on the loan. apply for a loan on the site compare.ru without small print without any water. if you have a loan, then the sbermarket will deliver everything you need even outside the city. assorted sausages on the site compare.ru. cherkizova with a discount of up to twenty percent sbermarket. order profitably endlessly to watch how the cheese melts, it is impossible to try in the new tilsit. do not understand, now i will explain the mail bank. everything, on the contrary, the post office bank pays money to you and the guaranteed rate on time, and the bank will return the difference. come for money post office bank. and what are you doing here with carat

? carat cheese is so delicious that you will want to have breakfast at any time, because carat made from whole cheese heads and fresh cream, that's why it's so tender and melts in your mouth carat cheese delight. meet the marathon of benefits at sber megamarket cashback up to 25% on the first order when buying household appliances and electronics sber mega-market vtb team when there is a lot of good to share. so i share quickly register a business, open an account. use this promo code and then i will get a month of free service. i don’t know, i’ll ask my friends, 99. yes, an insanely profitable day, then victories for you and all friends in

burger king of russian lotto wins every second ticket faster for tickets with savings on the number one comparison service in russia we knew in the scooter that people would warmly accept iced tea, and therefore we did not start making it we ourselves found the guys who brought scandinavian production technology from frozen. whose helped them identify the most popular delicious collected reviews of the first buyers cheers scooter do well together with chicken at a bargain price.

helped to equip it, drew portraits of buyers of competitors, monitored, then opened an account with sberbank and now we use special services, all analytics, in full view and the business has grown. open an account with sberbank and use retail services for free forever. learn more about your customers. compare performance with competitors in the sberbusiness app. grow your business with us. and maybe you can draw us a collection easily with a business that millions of entrepreneurs trust us with. here is such a pilot project and i hope it will help us to get more ready and advanced managers, but that's it so that immediately the race is ready for such. unfortunately, i'm afraid of anything

ever. well, by the way, there is a feeling that the heads of e young. this is no longer a man of forty-fifty years. today, this is already taken calmly. yes, let's say you're 28, and you're already in charge of a department normally 40-50 already, in general , not an old person, but, but as for young leaders, you know we were struck by an expert in the leader of russia competition , struck by the fact that in the past year we had a separate student track and a very good the result was shown by very young guys, with everyone with little experience, only 2-3 years there, someone has managerial experience , and they are already serious. uh, hmm serious showed results. ah. again, to spend moscow can meet very young people and the russian government is now a large number. i don't know what the average age of managers is.

but i think that he, in general, is definitely below 50. and so, yes, in this sense, hmm, you can be managers before, but we must not forget that you still need to continue to study, but we today, in the course of our conversation, we have already mentioned many times that the world is changing. it is clear that these changes can be with a plus sign with a minus sign and, accordingly, change people's lives, dmitry yurievich here. and how should the public administration system respond to these new challenges? that is, she must adapt to them. well, that is, as they say, go, what is called a little behind, yes, solving problems, there is a carcass, a single fire and still calculate for several moves, forward. if this is it possible, by the way, is it possible at all. ah, i know that i listened to lesha about the average age of the leader and about the average age in

the government of the russian federation and thought that i hope that the government was recruited. well, not by age, so it means, uh! the answer to your question is probably the following, uh, well, we live. e, in general, at the epicenter there is such a feeling of various kinds of changes, and there, from political to economic, and e, it is clear that the world has never been static there. these changes were and will be, but today everything has greatly accelerated. and like alice in wonderland there, to stand still, you need to run. something like that. here we live today and it's not good not bad. it's just our distance. this applies to absolutely all of us, starting from that volume. ma information that we all digest and ending with the number of decisions that we make and that is why we succeed or do not succeed.