watch. and he was right and i cannot criticize them. he was very confident about this. he was thinking that everything would go well. and we will have tibets a little bit. i am now watching in i am not on just yet. in the next few weeks. the first meeting that had, we were walking to reconvene the disaster council. this was six or eight years. people have forgotten about this. we had put in -- we had put together the emergency planning. the president was looking through his policy papers, and this was well above the first document. and you can see a lot of what he

was doing, no other region has done as much as we have. and so, we have put this out of place with the definition and the direction and we will have to keep working on this. and personalities become very dominant. and this is a measure of the performance. you have the emergency, and everyone is operating in organizing in this way. that is one of the challenges that will remain. i thought that this was the same day. steve is wrong. and then we build this.

we had a limited number of people around here, and i think that all of you and the people of the public -- he recommended for us to build on that council, and did all arrived at the table. and this is self-evident. we have 28 meetings, and you should be doing this. this will be very successful next time. we put together the new plan, and we started to work on all of the subtext. we have been an ex, and you can

name this. i will not torture you with everything else. we were really drilling down, to include the new amex, with the old report. and we put in the coordination plan, that shows how low that the bar is right now. there is the controversial emergency plan. we're able to organize this with the partners. there is nothing more important than that kind of planning. we are all in this together on a regional basis. and we all managed to do this -- and those of the annexes. you can see this yourself. the idea about all of these, is

that we exercise this. we had 300 of these, and 92 field exercises. we had a binder on someone's desk, and we were starting to drill these around. we were able to get some federal dollars, and we can remember the before and after of the operations. we were not able to fit everybody there to begin with. and we could not affect all the things that you see there. i did not believe him. when i was your age, we would have to move the car in the driveway. we would have to take off, and your generation -- we have a few of these left and we were going

to tear these down. we had a federal grant, and we were updating this, and maybe he is in this room. i was threatening to do this myself. i was saying, please vote for me. [laughter] honesty, i like this. this is remarkable. people still are critiquing as appropriately. there is a challenge with this. and we know about the cultural competency and we know that not every corner of the city -- we have this right here in city hall. this is where we're going to have to keep pushing this.

we had challenges with the vendor, and all kinds of things. imagine new orleans if they have the system during hurricane katrina. this is extraordinarily valuable. and you can see the difference spanish components. 92 exercises and parts of the training, and all these different agencies are returning. i am proud of that. let me look at those sunglasses. this had the seal? >> the little party -- >> that was fun. >> that is secret. we can't talk about this. >> i am proud of 72hours.org. other states were taking our example, and there is nothing that is more valuable than doing your own emergency plan.

when your wife or husband is at work, where will you be a couple of hours later when the system is not working. you can put all of this together. we're using the new social media, and these brochures are fabulous. this is great and it shows where there is a water main that is exposed. i think that everyone should sign up for this. and we have the work that we did in public housing. if there is something more that needs to be done, this is that. thank you so much for doing what you have done. we have to have more outreach, and we had a big ad campaign. this was all around the original centennial. we have been using this as a mechanism for the base.

and you can see this was nice to have, against need to have. and these were very successful brochures. everyone needs to have this, and just when -- everyone is too young. this was all about the nuclear fallout shelters. we now are doing this -- >> i want to show this, this is a picture of you right here. this is during the shakeout. >> and this is a big deal. it is great to have this speaker there, and we really will regress with the federal

dollars. we were leading this region and we had an enormous amount of money there, and we have some new trailers. this is very valuable. you just know in major earthquake, you have the blankets, and all of that. we have to get the baseline things finished. at the time, nobody was focused on cargo. we became the first airport in the nation to screen all of the cargo. the feds were not funded this, and now, they are looking back. we were leading the way with this. and we're sitting here with the property area, and the parks in

that area. this was with the regular baggage screening, with the money that we got. >> we started to call the employees, and we had numbers that were completely outdated. if you really knew the truth, this was embarrassing. the point of the exercise is you learn from this. we have substantially improved the service worker program, and we got everybody these cards. we put this in there and now we have certain access levels. this is the sophistication of 36,000 service workers that have come in when there is a major disaster. >> h.r. the tremendous job in training everybody.

human-resources, after everything -- >> i don't think that we were bad. i remember when we have the tsunami, we had this everywhere in the work -- in the world after that series. we were all calling each other and about four hours later, the state was going through this, true southern and northern california with a rotary phone, looking at all these all telephone numbers. things were not what they needed to be, and 911, we can always do better but you guys did a great job. we got a lot of critiques for not doing a great job, answering those telephones. we can do a lot better than what we're doing right now. and we created a new center for 911.

this may be 25 football fields and still not enough in a major emergency. this will be overwhelmed with busy signals. and imagine if something actually happened here? we did not have a backup. we had one that was temporary, and it was right on top of an earthquake fault. ahura we have another that will operate yahoo! as a call center. ad hoc this is another reason we have to preserve this. the budgetary constraints. thank you very much for all of your work on this, and getting this system updated, or at least in the process of actually improving this. we were not campaigning. and so, the supervisor was a

great champion of this. we were really pushing this process along. this is a big deal for us and you can see the magnitude. all of these different projects, all of this stuff, we reach out to the large business and the big business, putting together the security plans. the projects that are under way, the big issue of opera ability, critical for the entire region, they spend a lot of time with the chief of staff and we believe that between us. it is best not to talk about those things. it is critical that we get these dollars and use them appropriately. and in the strategic work. >> the strategic communications plan, and communication strategy, everyone from every

demographic is -- this is a big challenge. as people come and go from the city and moved in and out of the city, this is a very large challenge for all of us. and so, this is part of the upcoming a initiative as well. >> we have 20 pages -- but this is a job well done. if there is something that keeps me up at night, this is going to be the great regret. what were we thinking? we still have not dealt with all of these substances. we had that day on september 15, and many times this is mandatory.

we have people being affected, but we have to reconcile this. and i hope that next year you can put this back on, with a bigger public campaign. i know that this would be a major regret, if there is a major catastrophe. thank you mark -- thank you for everything, as well. the kept holding on for us, and i met her husband. he did not seem as upset as i thought that he would be. >> i am not as upset, either. >> we have this -- this is your day. >> thank you so much.

>> thank you very much. >> i think that he has done a tremendous job. all of the staff has been tremendous. your boss is in your subordinates, i have all come together. and one of your earlier directives, this led to a sign the accord nader's, and this actually worked out to be well -- to the basics for a lot of what we do right now. i did want to ask the people who were here if they wanted to add on to anything. the departments -- if they saw things that were mentioned that were not mentioned that or an asset to the city. -- that were an asset to the

city. >> the mayor did a great job of walking through the things, and one of these was the elevation of the council. the cross sector communication, this has made my life and the work that we do much much easier because of the council. and i want to thank you for that. the embrace of the entire government, the response and the preparedness has been amazing. this is something that the cities should pay attention to. and the many different committees, the different aspects of disaster, if you take red cross office, this has been made to be fantastic. we know what is going on because of the engagement from the department of emergency management. and you have the best fire chief on the planet.

there is the public health department and we did a lot of collaboration during the flu scare, and the people that you have working there have been amazing. and human services agency, they just make our life so easy as we figure out how to take care of things. the partnerships have been amazing. i want to thank you for providing great leadership. >> this is an obvious segue, now that you mentioned this. she was very helpful. we're trying to find someone to replace her. there is the temptation, where we go to somebody with a cigar, or name some general as the leader. and this is not wrong, but this is not always right. and it occurred to me, we are so blessed, with the fire chief and

the police department, with all the work that is done here. the public safety people are incredibly organized. we thought about health and human services. and when there is a major disaster, this is the health that i am word about. this is the shelter that is in place, and these concerns about distribution. resources. and this was very helpful identifying some one that fits the bill. and so, we have very proudly offered -- we have accepted anne cronenberg. she could not be here today but she will appreciate all of those who have applauded her. so reach out to those of you who did not.

and, she will be taking the job. she did a lot of work in the early '90s. she had a wonderful reza may then i had not seen in 20 years. this is the right person. at first, i was not certain, to make certain that this was the right thing. i am very pleased about this. they were working with all those people out east. we are looking forward to hold first in the country. the recovery plan. we started to go back to the health side, and go back to the human services side. we go to the cigar, in general. we just think that she is going

to be fantastic. you are wonderful in terms of your enthusiasm. i had to mention this. >> this is very appropriate. this is the day to highlight some of the things that the court has been able to do. we were partnering on a number of projects, the security grant funding for the state and federal level. this is one of the biggest things that we have done, what people see with the infrastructure. this is the most challenging. there is the training, identify the people to fill in with the emergency operations center, the exercises that we do and the

planning. they made great plans, and then they will sit on the shelf and gather dust. we have been exercising improvements and this is a continuing cycle. and we appreciate the operation plan, the assistance that we have and we are partnering on the continuity plan, not just for the report but also across the other courts in the area. thank you. >> my staff can talk to quite a bit on this. one thing, we're also in charge of the 911 emergency services. this is a big part of what we do. the deputy director in charge of

emergency communications, i want to thank her for all of her help, and the chief financial officer, and the person i really depend on, in the other divisions. he could not be here today. but i was wanting to thank him as well. thank you. >> most of the other cities emphasize a faster response. all the funding and the grants have allowed us to open a new category that people have not had the time to touch. the newness of this is there. i also think that when we talk about the disaster, everyone is very negative. the recovery is actually, this is giving the hope that everyone will be there.

everybody has to roll to advance the recovery. and then you talk about this, this is a great advance for san francisco. with your leadership, we're hoping to begin a dialogue on recovery. this is helping us come together and figure out what we need to do to mitigate, and make the recovery. this is one of the things that we have done in this disaster council. we are trying to do a lot more because of this. this is very exciting to look at this level. i do not know if anyone knows this, this is one of the principal players in an emergency planning. the continuity will continue with a lot of the work that we are doing. maybe we will be able to extend this the last -- the rest of the state.

>> this is not my department. >> i would have done this differently. >> there was not an earthquake. but as a nation, hurricane katrina, one of the lessons that we learned was how poorly prepared most parts of the country are to work with people with disabilities. this was responding to this, and recovering this. they were doing this in every area of the work. and i just have been so impressed with their support,

hybridizing people with disabilities, and funding the people with disabilities in the office. we have gone from having three accessible people -- accessible services, and we have gone from the siren system, people who have been desperately hard of hearing, people did not know the hurricane was coming into the water. this is accessible for people. we have identified the triple liabilities -- with the finding that they have provided. the vulnerable buildings, and the vulnerable populations of people with disabilities in the area. there has been a huge amount of work that is happening under the leadership here i want to thank

you. we have a lot of people coming here after hurricane katrina. we all have to come together and so many different agencies come in, and they will connect to the data base together. and we have all these different private partners. we are trying to set things up at st. mary's. as if this was a project can act. we have the intake process, and we knew how to deliberately organized. and this is an important discipline. this is almost an exercise in and of itself. >> i would like to say that under your watch, what has been impressive is the emphasis on

activating the service center. they have been invaluable, and indispensable. i think that this will play on having people compare themselves beyond 72 hours. this makes us more confident in the ability to weather whatever happens as long as we're able to take on the town, and the quality of activating, in a gratitude kind of way, and organized response by the citizenry, and this is something that you could be very proud of. >> going back to what he said about the intake process, they are really focusing on logistics'. doing purchasing supplies.

the training has reflected the response, taking into getting the purchasers, and other logistical people, involved in reacting to an earthquake or a tsunami or other disaster. >> we had so much money to spend, at the beginning. we're trying to get the equipment here, and i'm wanting to thank you for putting this in place. yahoo! >> when we got all of this driving down, the question is, if you were spending this. we have the process, to spend money. and not