tv [untitled] January 18, 2011 4:00pm-4:30pm PST
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we also saw on improvement in the area of safety. -- dropped to 5.76 per 100,000. the was a significant improvement in real performance. as always, we select a few additional metrics. unscheduled absences dropped from 13.9 to 11.7%. the traffic lane, lines, but swaps maintained improved also because of work on other projects. the number of pipelines -- bike
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lanes and quarterly coverage and the goal is greater than 12%. last, we continue to make some improvements in the area of complaint resolution. this was resolved within 14 days. during the current fiscal year we actually increased the goal. that concludes my presentation and i am happy to take questions. >> some members of the board. >> can you highlight a few of the reasons? what are the major factors you can point to. >> we can look at the operational side. >> we get very excited when it goes the other direction. >> before we get into the complicated the wheels of the
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tear on how this happened, you said when he presented to the slide that when you waited the results for writers as opposed to lines, the figure is higher, correct? when we waited for writers, my understanding is that as opposed for 72% of the runs being on time, 72.7% of the writers saw of on-time performance. >> this is verses vehicle performance. >> how did that very from the previous quarter? was that down roughly a percentage point or have we seen those numbers split? half be >> i don't know the specific answer. but we can get back to you. >> for me, the second member is
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most important because of how many of our customers are using service. i wanted to see if there are any variances. this might not be the case by people waiting. >> john is speaking to what happened overall. there are different characteristics. when you talk about 36, we would expect an operator because of the frequency. this will throw them off schedule. those are some of the nuances that you would see such as that in the cable cars. this is measured exactly the same way that we measure the 38, the 14th, even though it is a different operation in the
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uniqueness of dealing with taurus and the safety issues. >> i am glad you are keeping the figures and maybe next time we can see how that is going as well. >> we were at 75%. that is a pretty good drop. what is different between the last quarter and this quarter? >> there are two categories of reasons and that the on-time performance declined. the first category i would describe it as a denigration and some reliability across some of the flics. everything from some of the tracks to does that affect the
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there is group consolidation. if we are going to follow through on the revive -- reliability of our fleet and the measures to reduce the travel time to her on a system that would make a very positive impact. >> i have one question and one the comment. my question, wine and does this rank as one of the poorest on- time performers when it operates with the least amount of traffic is on the streets? i like some follow-up. the of the concern is that this particular quarter with the performance dropped is the first quarter where we suffered a 10% sun service cut.
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if anything, things should have gotten better, not worse. i hope that this will reverse itself and the next report although the be added back 60% of the service cut. >> on the service cut issue, we were getting some complaints about overcrowding and that might have created additional 12 times. based on the complaints we were receiving, that might have been on the issues that changed the delay. >> thank you very much. >> if there are no other questions, we will move down.
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>> item 16, approving the advocacy program. there seems to be no members of the public that wish to address you. >> are a manager of government affairs is here to give you further information regarding the program which is before you if you have any questions or discussion. >> good afternoon. >> is there any hope that this might happen? >> i think the governor has really thrown the gauntlet given that he has and budget. he has significant sides.
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there or are on the republican side. you are walking into in permit on proposition 26 and this is looming over your head. it is critical that he goes back and gets a vote for that swap and this is part of a larger budget negotiation. he would like a vote on the budget itself and was in sacramento last week. we are heartened by the fact that our center is chair of the budget commission and is very supportive of public transportation and transportation needs of the city in general. i would not sit here today and to make a prediction for you. i think from this agency's direct interest in terms of the
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budget finance. i think that she hold some faunus and their heart for not just san francisco but the needs of transit in urban areas in general. having said that, she is a tough customer. we will have to wait and see. this is really intended to be a broad framework for how we engage. this allows us to be nimble. i am happy to highlight any of those things and the program.
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>> number 6 on the transit only lane enforcement program report and reauthorization, i noted that the program is set to sunset in january. we need to provide -- for the legislatures in march. i'm wondering if we have an idea of what i will look like. >> yes, it is is. >> we have already started working on the report. i have seen a draft on some of the information.
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, these buses are seen as enforcement vehicles and we have actual video showing how just the vehicle itself is moving people out of a bus only lanes and out of double parking. citizens are getting citations' if they are in those areas. it is working. >> i would assume the struggle between highway money and the transit money is not going in those directions? >> out of the gate, yes. -- has used dedicated transportation funds to solve the problems in the general fund. until there is a willingness
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that allow that to be as robust as transportation interests, we will simply see a continuation of the current trend. mostly what we hear is until after the elections, we will not see anyone who was coming out to say that we need a gas tax. >> thank you very much. >> there is no public -- member of the public would like to speak. >> remove approval. >> at this time for discussion and vote as to whether to conduct a closed session. >> move to close the session.
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