>> and if they growl and don't bite the hand, she passes that. and good girl, in case she has something in her mouth, we get it out. and one more test, called the startle test and it startled hear but she came to me. and passed the handling test. >> for the mental exam i feel for lumps and bumps. and the ears and see if they are infected and look at the eyes and be sure they are clear and don't have cataracts and look at their teeth and heart. this is the first job that i feel i make a dvrngs. -- difference.

and we may do 40 to 80 animals a day for treatments. and do blood work and skin scrapings and cultures to diagnose different diseases. and x-rays, i can take an animal that would be euthanized at a different shelter and fix it and get it ready for a home. >> we have a partnership and we let a professional groomer run a private business from our facility and in turn grooms our shelter animals. what is the big deal of that? when someone comes to adopt an animal, if it looks good, chances are it will be adopted more. >> and we groom and clean the

ears and the works. >> typically a shelter wouldn't have grooming? >> not at all. and these dogs are treated with the utmot -- utmost care that others can't provide. this is a shampoo to bring out the luster. and i feel satisfied in helping the shelter pets be adopted and to be a part of such a wonderful staff, from the top all the way down. if she passes our evaluation, she will stay until she's adopted. if you are interested in adoption and don't want to put them to sleep, that means at a last resort, we will give you a call before putting to sleep. you are not bound to the dog, and we would give you a call, and it's an actual adoption and

cost $107 and it will be your dog. >> the volunteers to meet are the unsung heroes in this field that take the animals to hope and nurse them to get strong enough to come down and rehome. without volunteers, i would have to be honest to say this wouldn't be much more than a pound. we thank god that we have the number of committed people coming down and helping us out, it makes all the difference in the world. >> when you want to come in and volunteer, you go through a general orientation, about two hours. there is a lot of flexibility. and the various programs available, are baseline dog walking. you can work with the cats. you can work with tony's kitty

rescue, with the small animals and guinea pigs and birds and chickens. >> you always have an appreciative audience. >> do you feel that what you have learned here helped you with your own dogs? >> the training they don't have? yes. and it's things that you learn, we usually outlive our dogs and every time you get a new one, you have skills to teach them. >> one of the programs is training program and it's staffed by a member of the community and one of the programs she has is dog socialization. >> we started this program for canine socialization. and all the dogs available for

adoption get to play for two hours. and it's a time for them to get incredible exercise and play with other dogs and we have remedial socialization. and it's incredible the dogs and they get exercise and run and tumble and when most adopters come to look in the afternoon, they are quiet and settled. >> and i want come and someone sees a dog and loves it, it's quick. and after three weekends, i saw him and he connected and i connected and came back. >> what is your experience of working with the animals? >> unbelievable. from the guy that is came to

the house and everyone here, they are friendly and knowledge believe and -- knowledgeable and they care about the animals. >> and it's a great place to visit and look at the animals and maybe fall in love and take one home. and look at our grooming program and volunteer program and many say, hey, this >> being a pedestrian in san francisco is not easy for anybody. >> [inaudible] people push tables and chairs outside the

sidewalk. >> i have to be careful not to walk the sidewalk. it is very hard. >> sometimes people get half way across the intersection. >> you have to be alert because there is always something coming up that you need to know about. >> i learned to listen to the traffic patterns. sometimes i notice the other pedestrians, they are crossing, on occasion, i have decided i'm going to cross, too. i get to the middle of the intersection, and i find out that the light has changed. >> we need to be able to work and go from one place to the

other and have public transportation. the world needs to be open. >> people on disability has the task of addressing all the disability. when we are talk about the sidewalks, ramps, we have very specific issues. for people blind and low vision, we have the issue of knowing where they are and when the cross. it can be hit or miss. >> at hulk and grove, that sound the the automatic -- it helps people cross the street safely. >> now we have a successful

pedestrian signal. >> i push the button, i get an audible message letting me know that i need to wait. when it is safe to cross, not only am i going to get an audible indicator, this button is going to vibrate. so it tells me it is safe. there is the driller sound and this trigger is vibrating. i am not relying on anything but the actual light change, the light cycle built into it.

>> it brings san francisco from one of the major cities in the u.s. to what is going to be the lead city in the country. >> city working on all sorts of things. we are trying to be new and innovative and go beyond the ada says and make life more successful for people. >> disability rights movement, the city has the overall legal obligation to manage and maintain the accessibility and right of way. with regards to the curb ramps, bounded by a groove border,

12-inch wide border. for people with low vision to get the same information. the shape of the domes, flush transition between the bolt bottom of the ramp and gutter. >> we have a beveled transition on the change in level, tape on the surfaces, temporary asphalt to fill in level changes, flush transition to temporary wood platform and ramp down into the street under the scaffoldinging. detectable ramps. they are all detectable. nothing down below or protruding that people are going to get snagged up on.

smooth clean that nobody is going get caught up on. >> our no. 1 issue is what we see here, the uplifting and shreufting to concrete due too street tree roots. here is another problem we have with street trees. if i have i was a person blind, this would be an uncomfortable way to find out. >> we don't want to create hazards. >> sometimes vendors put sidewalk cafes where people push the chairs too far out.

>> sometimes it can be impassable. so much foot traffic that there is no room for a wheelchair or walker to go by. >> san francisco is a lively street life, it can be an issue with people with visual disabilities as well. they have these diverting barriers on other side of this tables and chairs area. if people can find thraeur way around it without getting tangled up, it is still fully accessible. >> we don't want anything special. we want people to basically adhere to the regulations and laws as they are on the books now. people can also, just be

cognizant if they have stuff on the street, they thaoed to have 48 inches so we can pass, think outside your own spectrum of yourself that there are other people you need to share the sidewalk with. we will all get along better. >> although san francisco is a hilly place for a whraoel chair user, we seem to be better at most. that doesn't mean we can't continue to improve upon ourselves. >> the public has a clear are -- of travel. we can't be every to make sure that is the place. we have to rely on the place. call 311. give them your name.

that goes into a data base. >> it is difficult, still, um to make the case that the disabled community isn't being represented. in some ways we are not. we have a long way to go. >> the city of san francisco is using the most innovative technology available. these devices allow people to remain out in their communities, doing things like shopping. it is great to be able to walk as a pedestrian in this city and cross streets safely.