inside and it makes me teary and when the dog is in the backyard, and i can pull an animal out of a horrible environment and feel good. >> where does this animal go after this? >> they go for the shots and then the kennel. >> and if they just found this, and once we enter everything in the computer and they can track to find out if the dog went back home. we hold them for five days. >> this is a stray dog and it came in today and we immobilize it and then put it in a room with food and water. >> and then evaluate for

medical behavior and see if anyone is interested in adopting then. >> we want to be sure that their behavior is good for the average adopter and not aggression problem, toward people or animals. >> and if they growl and don't bite the hand, she passes that. and good girl, in case she has something in her mouth, we get it out. and one more test, called the startle test and it startled hear but she came to me. and passed the handling test. >> for the mental exam i feel for lumps and bumps. and the ears and see if they

are infected and look at the eyes and be sure they are clear and don't have cataracts and look at their teeth and heart. this is the first job that i feel i make a dvrngs. -- difference. and we may do 40 to 80 animals a day for treatments. and do blood work and skin scrapings and cultures to diagnose different diseases. and x-rays, i can take an animal that would be euthanized at a different shelter and fix it and get it ready for a home. >> we have a partnership and we let a professional groomer run a private business from our facility and in turn grooms our shelter animals.

what is the big deal of that? when someone comes to adopt an animal, if it looks good, chances are it will be adopted more. >> and we groom and clean the ears and the works. >> typically a shelter wouldn't have grooming? >> not at all. and these dogs are treated with the utmot -- utmost care that others can't provide. this is a shampoo to bring out the luster. and i feel satisfied in helping the shelter pets be adopted and to be a part of such a wonderful staff, from the top all the way down. if she passes our evaluation, she will stay until she's adopted. if you are interested in

adoption and don't want to put them to sleep, that means at a last resort, we will give you a call before putting to sleep. you are not bound to the dog, and we would give you a call, and it's an actual adoption and cost $107 and it will be your dog. >> the volunteers to meet are the unsung heroes in this field that take the animals to hope and nurse them to get strong enough to come down and rehome. without volunteers, i would have to be honest to say this wouldn't be much more than a pound. we thank god that we have the number of committed people coming down and helping us out, it makes all the difference in the world. >> when you want to come in and

volunteer, you go through a general orientation, about two hours. there is a lot of flexibility. and the various programs available, are baseline dog walking. you can work with the cats. you can work with tony's kitty rescue, with the small animals and guinea pigs and birds and chickens. >> you always have an appreciative audience. >> do you feel that what you have learned here helped you with your own dogs? >> the training they don't have? yes. and it's things that you learn, we usually outlive our dogs and every time you get a new one, you have skills to teach them. >> one of the programs is

training program and it's staffed by a member of the community and one of the programs she has is dog socialization. >> we started this program for canine socialization. and all the dogs available for adoption get to play for two hours. and it's a time for them to get incredible exercise and play with other dogs and we have remedial socialization. and it's incredible the dogs and they get exercise and run and tumble and when most adopters come to look in the afternoon, they are quiet and settled. >> and i want come and someone sees a dog and loves it, it's

quick. and after three weekends, i saw him and he connected and i connected and came back. >> what is your experience of working with the animals? >> unbelievable. from the guy that is came to the house and everyone here, they are friendly and knowledge believe and -- knowledgeable and they care about the animals. >> and it's a great place to visit and look at the animals and maybe fall in love and take one home. and look at our grooming program and volunteer program and many say, hey, this

>> in this fabulously beautiful persidio national park and near golden gate and running like a scar is this ugly highway. that was built in 1936 at the same time as the bridge and at that time the presidio was an army and they didn't want civilians on their turf. and the road was built high. >> we need access and you have a 70 year-old facility that's inadequate for today's transportation needs. and in addition to that, you have the problem that it wasn't for site extenders. >> the rating for the high

viaduct is a higher rating than that collapsed. and it was sapped quite a while before used and it was rusty before installed. >> a state highway through a federal national park connecting an independently managed bridge to city streets. this is a prescription for complication. >> it became clear unless there was one catalyst organization that took it on as a challenge, it wouldn't happen and we did that and for people to advocate. and the project has a structural rating of 2 out of 100. >> you can see the rusting

reinforcing in the concrete when you look at the edges now. the deck has steel reinforcing that's corroded and lost 2/3's of its strength. >> this was accelerated in 1989 when the earthquake hit and cal came in and strengthened but can't bring to standards. to fix this road will cost more than to replace. and for the last 18 years, we have been working on a design to replace the road way, but to do in a way that makes it appropriate to be in a national park and not army post. >> i would say it's one of the most ugly structure, and it's a barrier between the mar sh and

presidio. and this is a place and i brought my dogs and grandchildren and had a picnic lunch and it was memorable to use them when we come here. what would it look like when the design and development is completed. and we are not sure we want an eight lane highway going through this town. and it's a beautiful area in a national seaport area on the planet. >> the road is going to be so different. it's really a park way, and it's a parkway through the national park. and they make the road disapeer

to the national park. >> and the road is about 20 feet lower, normally midday, you go through it in two minutes. looking back from the golden gate bridge to presidio, you are more aware of the park land and less of the roads. and the viaduct will parallel the existing one and to the south and can be built while the existing one remains in operation. and the two bridges there with open space between them and your views constantly change and not aware of the traffic in the opposite direction and notice the views more. and the lanes of course are a foot wider than they are today. and they will be shoulders and if your car is disabled, you

can pull off to the edge. and the next area, the tunnel portal will have a view centered on the palace of fine arts and as you come out, you can see alkatrez island and bay. and the next area is about 1,000 feet long. and when you come into one, you can see through the other end. it's almost like driving through a building than through a tunnel. and noise from the roadway will be sheltered. and the traffic will be out of view. >> when you come out of the last sort tunnel and as you look forward, you see the golden dome of the palace of fine arts and what more perfect way to come to san francisco

through that gateway. >> it will be an amazing transformation. now you read it as one section, the road is a major barrier and then a wonderful strip along the water. all of those things are going to mesh together. >> right now the road really cuts off this area from public access. and with the new road, we will be able to open up the opportunity in a new way. >> this bunker that we see now is out of access for the general public. we are excited to completely rework this side and to open up the magnificent views. and what we want to do is add to this wonderful amenity and restore this coastal bluff area

and respect its military history and the doyle drive project is allowing us to do that recorrection. and this area is not splintered off. >> and we can see how dramatic a change it will be when doyle drive is suppressd and you have a cover that connects the cemetery to this project. it's historic on the statewide and national basis, but you could rush the project or put thought and time to create something of lasting public benefit. >> we really want this, for everyone to feel like it's a win situation. whether you are a neighbor that lives nearby or a commuter or user of the park. that everyone will experience a

much better situation than they currently have. >> the human interest to me is how people could work out so many challenging differences to come to a design that we believe will give us a jewel. landmark of a place. >> i am sure it will have refining effect like embark did. and there were people about that and no one would think of that today. and when you look at growth and transformation of the embark, the same with doyle. it will be a cherished part of the city and a worthy addition to what is there. >> it will be a safe and beautiful entrance to a spectacular beautiful city. it will be the entry to golden gate that san francisco deserves.

aye been in san francisco 20 years. i'm homeless. i got a good cup of coffee. i got a number. today i'm 359. >> you try to do the right thing and make a point to do what you have to to be at one place. they have all the services at one building. i can spend 4 hours touching each table ask and getting the information i need to get back on my feet. they are providing the services under one roof. you don't have to go here or there or wait until next week. >> at the time we opened we have folks waiting outside to come in. >> good morning. >> what we are doing is trying to find out what they want and need and getting them to their

services as fast as possible. >> i came to the eye glasses program. making a couple of phone calls to my family at home. >> some housing, i'm here for employment. may be see about -- i've never been to one of these. i have not been homeless before. >> the scareiest are the people who are recently homeless who look like me. look like they could be my friend or family member. a few wrong choices and bad luck got them here. >> i was laid off 2-1/2 weeks ago and came to the project to -- >> i've been married to the same man, my childhood sweetheart he started doing drugs. we went from a nice out in texas

to nothing. the next step in the process is they get linked up with a volunteer. this is the heart and soul of the public connect. we greet clients. shake their hands. ask them to follow us and talk to them as we bring them to the hall and lead them to the first station. you find they are humbling on both sides. humbling for me. it's a great opportunity to give the folks the respect they deserve and don't get enough of. >> these are the people we step over on the way to our jobs. i was thankful to the mayor. our jobs are about helping people. this is another way for us to give back to our community that treats us very well. i like the way they take you around to get you started.

that's nice. they let you go and thoser the different things you need. >> are you with a program, now? >> i was a long time -- >> you want a job search? >> career planning [inaudible]. you are interested in getting into the trades? and that is where they will double check your trading skills you got and put you on a crew and you can do construction work or any kind of construction. >> okay. >> good. are you receiving food stamps? >> no. >> not medical or nothing. >> no. >> we got to get you hooked up. >> this the department of human searchss this is the benefit's section much the beauty on coming here today is that we

brought all of our requirements to this place, this station. the assessment. the orientation, we have the screening propose, the finger imaging this helps people who are unable to tolerate going to different appointments on several days. >> i want to talk to people from housing and shelter. there are several jobs i have been given it's a matter of following up. >> i'm going to get my eye glasses, try to. when i got here they said 60 people. not everybody will get a pair. 8 million people in san francisco who are homeless. >> i volunteered for the eye screening. they are appreciative, they tell us that. and they have come back to say, thank you very much. we appreciate this. it's made a difference in my

life. there was a guy today that couldn't see so near sighted he couldn't seebeyond 2 or 3 inches. everything is a blur. it's a miracle for him. >> they are not doing anymore screening for the day. i will go to health care, next. >> this is the medical section where they come and give us their names and we ask them to have a seat with the rn. there are 6 rn's that will find out what they need. it could be just to see a doctor. they will sit here, write an assessment and someone will escourt them to where the doctors are. we have 2 if not more licensed dentests that look at people's mouth. they get a card to a drop-in

clinic. the only thing that holds us back is we don't have enough dentists to treat the number of people. we would treat more people. >> this is not an area that people deal with. it can be a significant barrier. we see 185 to 200 clients. in the dmv area we see 300 to 350. >> it's overwhelming but helpful. there are a lot of people willing to help. >> at cafe connect we have volunteers that work as waiters. everyone who come here experiences a surprise that it's such an easy thing to relate to this group of people. when you are out of the street

you ignore them. when you are here you treat them like human beings. people are gratified. >> you give back to people. you give back to our community and it makes the world a little less cruel. >> i heard people in line talking about the donation when they walked out. it was nice to see people come and get the things they want and leave. it's rewarding for our employees to help out. >> the feedback i have gotten from the employees today has been positive. they are encouraged that the fact the city is doing something like this for the homeless. >> i got involved, my son adam who's a teacher in san francisco participated and invited me. >> i got involved with a friend. i came a couple months ago and wanted to make it a priority to come again and invite my family

and more friends. >> it's well organized. i'm impressed how organized it is. it feels wonderful to be a part of it. >> affords dignity to the people who affords the services. >> every service you can need or get you started is here under one roof. if you leave here you should have [inaudible]. the bottom line is you make >> i have 2 job titles. i'm manager of the tour program

as well as i am the historyian of city hall. this building is multifaceted to say the very least it's a municipal building that operates the city and county of san francisco. this building was a dream that became a reality of a man by the name of james junior elected mayor of san francisco in 1912. he didn't have a city hall because it was destroyed in the earth wake of 1906. construction began in april of 1913. in december 1915, the building was complete. it opened it's doors in january 1916. >> it's a wonderful experience to come to a building built like

this. the building is built as a palace. not for a king or queen. it's built for all people. this building is beautiful art. those are architecture at the time when city hall was built, san francisco had an enormous french population. therefore building a palace in the art tradition is not unusual. >> jimmie was an incredible individual he knew that san francisco had to regain it's place in the world. he decided to have the tallest dome built in the united states. it's now stands 307 feet 6 inches from the ground 40 feet

taller than the united states capital. >> you could spend days going around the building and finding something new. the embellishment, the carvings, it represents commerce, navigation, all of the things that san francisco is famous for. >> the wood you see in the board of supervisor's chambers is oak and all hand carved on site. interesting thing about the oak is there isn't anymore in the entire world. the floors in china was cleard and never replanted. if you look up at the seceiling

you would believe that's hand kof carved out of wood and it is a cast plaster sealing and the only spanish design in an arts building. there are no records about how many people worked on this building. the workman who worked on this building did not all speak the same language. and what happened was the person working next to the other person respected a skill a skill that was so wonderful that we have this masterpiece to show the world today.