castile. [applause] >> i started working for the public works department 15 years ago. we are like a family. it is a very close-knit group. i think, because of that, we get the best out of people. one of the problems we encountered in the city was we were not able to pay our vendors and contractors. people were entering data inconsistently. documents were always getting lost. payments were not going out. the numbers do not add up. everything has to flow horizontal and vertical leap. we created several modules to make it easier for contractors to attach the documents in a standardized format. we do not have to go deeper

anymore. i don't have a formal education in i.t., however, i have deployed some systems when i was working for the industry, and i brought in young, energetic staff to help. we implemented this. it took three months. people knew when they were going to get paid. i think we have a happy contractor community. >> these system improvements have really it increased service to our clients and reduced costs and really improved the bidding environment for our contractors. it's remarkable what she has done. >> been a public service -- being a public servant is a good thing. i love my job.

i would never exchange it for anything else in the world. [applause] [applause] >> i am from the department of public works. i have the honor of introducing jocelyn quintos. i will just a real quick, jocelyn works very hard. through her work, a lot of contracts and a lot of work that she does -- she has brought new systems that have saved a lot of tand time and allowed us to give contracts and make payments very fast. please meet jocelyn. [applause] >> first of all, i just want to thank spur and mfac for giving

me this honor. i've never really won an award. it does feel like you won the oscars. it's different when you are standing here. i do not even have a written speech. i will speak from the heart. today is a very important day for me and my family because this happens to be my father's death anniversary. i want to dedicate this to my father. my mom flew in tonight. my brother, who works for bart. [applause] i have my nephew, who is here tonight. i want him to see me so he can follow my footsteps sunday to give back to the community. with me here are my managers and supervisors. i also have my longtime friend, jamie, who has been here.

i see my former boss here. i have been nominated so many times. it really feels like you won an oscar. lastly, i wanted to thank my husband, who has been not just a husband to me, but he has been my chauffeur -- [laughter] mike coy cook, personal photographer, and no. 1 critic. i know i forgot so many people tonight. you know who you are. if i can give more to the city, i will. thank you. [applause]

>> they have extra photographers that travel with them. let's hear it one more time for jocelyn and her family. thank you very much. [applause] >> i graduated from the university of california berkeley with a degree in civil engineering. i started with the department of public works in 1984. in 2003, i was asked to come to san francisco public utilities commission to take the meat on the program. i'm responsible for all the large capital projects for water, waste water, and power. it's about $12 billion of capital projects. we have a lot of projects. our water system improvement program, 80 products that span seven counties. we have a staff of about 400

city employees and about 500 consultants. puc is really embracing technology. we wanted to make sure we really had a system that would elevate all issues so we could address them in a timely manner. as you know, time is money. we have a construction management information system. it is a great tool to help us address construction and make it successful, as it is today. cmis is one of the first major tools we put in place. the next one is the san francisco online invoicing, where we are now working with the contractor and consultant to have them submit their invoices online. we are also working on electronic bidding systems. another way we can reduce the paperwork and all the other issues tied with the procurements. i live in san francisco. i am a rate-payer.

i really care about the way we spend our money. systems like this that will allow transparency, clarity, accountability, and efficiency -- i think systems like this need to be applied to all parts of the city. we really strive to lead and embraced technology so we can be ahead of the game. [applause] >> we are spending $15 million per week just on our water system. that does not happen without incredibly good management, personnel management and i.t. systems to make it work. harlan kelly is responsible for all of that. [applause] >> good afternoon. first, i would like to thank spur and mfac for this

prestigious award. also, ed harrington for nominating me. also, a special thanks to my family. mason, kelly, tray, my wife, naomi, my sister joy, and my mother-in-law. they have been supporting me for a long time. behind this individual all board, there's a team of people that are responsible for making things happen. just for a moment, i want the puc to raise their hand and give a shout. we have a lot of folks who really committed in making the systems wwork. again, we have billions of dollars that we are entrusted with delivering in a timely way, which needs to be within budget.

systems like this will really elevate and make it really transparent that we are delivering these programs in a very conscious and deliberate way so we can save the ratepayers' money. with that, i just want to thank you guys for this award. thank you. [applause] [applause] >> if you are a consultant or you work for a company that does work for the puc, raise your hand. that's about half the room. thank you, harlan kelly. >> it does not matter just where you're going to go. it matters how you're going to get there. our team came together in 2008

and we started looking at procuring something to navigate us away from paper-based to on- line filing. >> we collect the majority of the city's revenue. all of those payments were made by piper until we undertook this project. we asked the team -- how do we modernize how we do our work and provide better customer service of the same time? that made for a lot of work in our office. >> the team is an interesting combination of talents and personalities. we have a lot of people who stepped up and became real leaders for the project. >> i've been working for the city for almost 20 years now. i've seen data entry, a paper form scanning, to online filing. we made it easier for the taxpayer to file. we were able to save a lot of money.

>> the amount of support in this organization around change and each other is really incredible. you have senior managers who were just so open to the learning process. it makes the process so much easier. it is such a pleasure to go through. >> we have seen a reduction in paper that has been dramatic. we have converted nearly 100% of all of our paper filings to online filings. this work is critical to the city and county of san francisco. they delivered. they made it work. they succeeded tremendously. it has benefited the city and taxpayers. >> everything we do tgoes to scale. it speaks volumes to what we have to do every day. >> i live in san francisco. i walk down our streets. i take our buses. i make use of the resources here. knowing that the work that i do contributes to everything around

me is very fulfilling. [applause] [applause] >> hi, everyone. in the city treasurer in san francisco. it's my honor to introduce to you the team that brought the treasured tax collector's office to the 21st century. the municipal tax automation team, darrell ascano, tajel shah, and rebecca villareal- mayer, come on up. [applause] >> i've been anointed to speak for us. jose has asked me to use my outside voice. we are so lucky. very rarely in your life to you get a blank canvas with leadership to tell you to find problems and solve them. i want to thank our leadership for doing that and giving us not only the opportunity to make change, but also to really make

mistakes. i think that's a rare thing, to be able to make mistakes in this environment and continue to proceed and be successful. i mean it when we say -- what we end up doing is so different. we work to scale every day. we invite the people that we serve every day. thank you to the nominees. to our leadership, thank you. thank you to all the winners and to all the people we get to work with and serve. thanks. [applause]

>> let's hear it for the tax team. [applause] >> parking is a universal quality of life issue. it touches on so many different parts of the transportation system. we were looking for ways to make parking easier and more convenient. >> in the beginning, we looked at parking throw san francisco, and her desire to price parking based on demand is how it started. >> for 70 years, we've used flat meter rates and short time limits. that did not always work so well. it did not make it easier to find a parking space. sf park has two main components. the whole point is to get them off the road quickly. and to create more of an spaces. we're doing the man-responsive

pricing. we're obligated to find the lowest rate possible. generally, most of the time, there is one space available on every block. >> anything that allows muni to move more smoothly throughout the city is a great thing. if you manage parking effectively, then you've got fewer people circling around. it not only benefits folks that are parking, but it benefits folks riding muni, as well. continuously monitoring occupancy. that's what we used to make our android and iphone apps. it's open to everyone. lots of people can help get that information out there for the broader social benefit possible. the first city in the world to have that kind of data available. >> other cities can take elements of sfpark and implement

it in the cities. los angeles is working on it. berkeley is working on a project. washington, d.c. is, too. cities are looking at parking management differently than the have in the past. >> later this year, we are gathering all the data we need to evaluate rigorously all our expectations of how this can reduce greenhouse gas emissions, congestion, improve transit speed, reliability, reduc. [applause] >> good evening. i'm the director of transportation. for me, this is not the academy awards. this is the all-star game. the folks sitting over here are truly the all stars of the city. i've had an opportunity to work with ed, harlan, and jocelyn.

behalf of all of us. we are also very lucky to have a bunch of people from sfmta, many of them are here. my job is to introduce the awardees. please join me and give a hand for jay primus, george reynolds, steven lee, and lorraine fuqua. >> thank you. this is a tremendous honor. it really does feel fabulous to be recognized. one of the relief fund things about this project is that it is just complex enough and just big enough that it is truly a case where hundreds of people were required to really get it off the ground. there's really nothing -- that's

the kind of thing we dream about. working shoulder to shoulder with that many people to make something happen. it has never happened before. what a pleasure. unfortunately, the mfac award is limited to four people. we are up here representing an entire team. some of that court team is here tonight, including lauren, alex, lisa foster, hank wilson, lesley, jason lee, and brendan monaghan. [applause] those are some of the folks -- those are just some of the folks that really made sfpark happen. i hope you have a chance tonight to meet and congratulate them. these incredibly dedicated, hard-working people. i also want to especially acknowledged the tma'mta's cfo.

[applause] without her vision and strength, we almost certainly would not be here tonight to celebrate sfpark alongside these other achievements. thank you. thank you for this honor. [applause] >> let's hear it for the sfpark team. [applause] >> that ends the awards, but the bar is open. let's give one big round of applause for our sponsors, our

award winners, and all of our friends and family. see you next time for the 33rd annual. after school at 3. . 30 i hop on the bus and go to work with kids. i didn't realize i was going to get up that early for the rest

of my life. >> it's hard to get good jobs. you can get well paid working at restaurants i was making good money that's not my 50 year goal working as a waitress. it would be better to have something to fall back on i wanted something where i would in 10 years accumulate properties. >> 3 months is a long time to be busy all day. i'm putting myself further in debt with the understanding it's worth the sacrifice. eating raman for 3 months. it's not fun but i think it will be worth it. >> we all want to graduate we are all tired of this class. been 11 weeks. one more week to go. >> i need to get these mraps

out. >> my purpose is to get the recruits prepared for the construction training. >> what you do is get a 2 by 6 sitting on the saw horses. we will cut 10 feet. everybody going to get one and you measure up 6 inches. you sure you got 8 feet. >> as a carpenter you have to let them know what's expected and they need to know the stuff to get going on the trades. >> the main thing they need to know is how to carry the stuff on the job and the hussle. >> you can't work with the gloves. >> my part is a small part. my part is the best part. the part that really teaches them how to go out and fish rather than go to the fish

market. my job is how to teach them to fish when the fish market is closed. >> this requires i thinking. when you go on the job site they will pay you 20-15, dollars an hour you have to think and figure stuff out and get the jobs done in a record time. >> one of the things we try to teach with the construction trades is your attitude going to work. how employers look on new workers and it's about profitability and productivity. it's not how much swings it takes to drive, you know, ita about do you have the right attitude? can you show up on time? can you make the company money? >> 12.5 times 15. >> i don't want you to use the

calculator. >> the students go through approximately 420 some hours of training. we operate at the campus of the community college a 12 week, full time program, 7-3:30. >> if you were going to figure out how much [inaudible] you need you rounding up. >> average age of individuals in the trades is in the 40's from what we are told. in the 50's quite frankly those folks are getting ready to retire. we see a void. >> the average is making 60-80 thousand dollar a year more with benefits much it's hard work i will not lie. >> if you like working with your hands and creative and you look at a building and say, i did that finish and that

building is there for a hundred years. come to my program you will work for anyone in the country. >> we send people to the dry waller the carpenters and the plummers. >> we are conscious who we give a job referral to. >> we look at the skills part as far as hayou do with a hammer and nail there are other components to be able to be a team player. be able to take directs and be precise and punctual things like this you need to help you keep your jobs. >> we will looking at the interviews today and doing the critiquing from the papers.

>> i was thinking last week we were talking ask that was so much thinking going on about the interview and how i was going to do it. >> i feel like, me, as an african-american woman and older woman with children i feel i have to set an example. a lot of people don't know how to deal with anger and conflicts. the kids here look up to me. if i do something and don't set an example then they are going to follow. since i've been a positive roll model, coming to school everyday. some of those kids pick up on that and i see the improvement in them. >> one thing that i knew but the class helped reinstate is

that you have to check yourself. we are all grown adults. >> i try to be motivated in everything i do in my life. if you don't encourage yourself to do something or do things for yourself you can't expect somebody else will do it for you. some people didn't make it to class because they have a bad attitude and decided it wasn't worth it. >> when you do something you have to understand why you are doing it and you can't say and come in and say, i will make good money. construction's not like that you have to want to do it because it's not aedz work. you have to want to get up and go to work and do physical labor for 8 hourses. >> i lived next to biotechnology companies and was a recruiter. i was getting tired and felt sluggish. >> i knew from the first day we

were outside being outside having fun, climboth ladder and hammer and the physical labor i knew it was something i would enjoy. to say i put 15 years into this and not retire a multimillionaire but retire healthy and feel good about the work i have done. >> the greatest accomplishment is you drive by a building or bridge and say, i helped build that bridge or helped build the building on market street. the most greatest reward for me is i taught that student to work on the bay bridge. taught the student operating the

crane that student was in my class. >> our goal is to have a core group of people, we are hoping it's over 50 percent of your grads complete and become journey people andup standing good roll models and citizens. the largest public works our city has season in many years going on now the private project that 1 rincon hill. huge project. we had 5 or 6 people work on that project thus far. the rebuilding of the academy of science in golden gate park. the rebuilding of our public hospital laguna honda this is on going work with the same contract ors that move successful apprentices from one project to another and keep