encountered in the city was we were not able to pay our vendors and contractors. people were entering data inconsistently. documents were always getting lost. payments were not going out. the numbers do not add up. everything has to flow horizontal and vertical leap. we created several modules to make it easier for contractors to attach the documents in a standardized format. we do not have to go deeper anymore. i don't have a formal education in i.t., however, i have deployed some systems when i was working for the industry, and i brought in young, energetic staff to help. we implemented this. it took three months. people knew when they were going to get paid. i think we have a happy

contractor community. >> these system improvements have really it increased service to our clients and reduced costs and really improved the bidding environment for our contractors. it's remarkable what she has done. >> been a public service -- being a public servant is a good thing. i love my job. i would never exchange it for anything else in the world. [applause] [applause] >> i am from the department of public works. i have the honor of introducing jocelyn quintos. i will just a real quick, jocelyn works very hard. through her work, a lot of

contracts and a lot of work that she does -- she has brought new systems that have saved a lot of tand time and allowed us to give contracts and make payments very fast. please meet jocelyn. [applause] >> first of all, i just want to thank spur and mfac for giving me this honor. i've never really won an award. it does feel like you won the oscars. it's different when you are standing here. i do not even have a written speech. i will speak from the heart. today is a very important day for me and my family because this happens to be my father's death anniversary. i want to dedicate this to my father. my mom flew in tonight.

my brother, who works for bart. [applause] i have my nephew, who is here tonight. i want him to see me so he can follow my footsteps sunday to give back to the community. with me here are my managers and supervisors. i also have my longtime friend, jamie, who has been here. i see my former boss here. i have been nominated so many times. it really feels like you won an oscar. lastly, i wanted to thank my husband, who has been not just a husband to me, but he has been my chauffeur -- [laughter] mike coy cook, personal

photographer, and no. 1 critic. i know i forgot so many people tonight. you know who you are. if i can give more to the city, i will. thank you. [applause] >> they have extra photographers that travel with them. let's hear it one more time for jocelyn and her family. thank you very much. [applause] >> i graduated from the university of california berkeley with a degree in civil engineering. i started with the department of public works in 1984. in 2003, i was asked to come to

san francisco public utilities commission to take the meat on the program. i'm responsible for all the large capital projects for water, waste water, and power. it's about $12 billion of capital projects. we have a lot of projects. our water system improvement program, 80 products that span seven counties. we have a staff of about 400 city employees and about 500 consultants. puc is really embracing technology. we wanted to make sure we really had a system that would elevate all issues so we could address them in a timely manner. as you know, time is money. we have a construction management information system. it is a great tool to help us address construction and make it successful, as it is today. cmis is one of the first major

tools we put in place. the next one is the san francisco online invoicing, where we are now working with the contractor and consultant to have them submit their invoices online. we are also working on electronic bidding systems. another way we can reduce the paperwork and all the other issues tied with the procurements. i live in san francisco. i am a rate-payer. i really care about the way we spend our money. systems like this that will allow transparency, clarity, accountability, and efficiency -- i think systems like this need to be applied to all parts of the city. we really strive to lead and embraced technology so we can be ahead of the game. [applause]

>> we are spending $15 million per week just on our water system. that does not happen without incredibly good management, personnel management and i.t. systems to make it work. harlan kelly is responsible for all of that. [applause] >> good afternoon. first, i would like to thank spur and mfac for this prestigious award. also, ed harrington for nominating me. also, a special thanks to my family. mason, kelly, tray, my wife, naomi, my sister joy, and my mother-in-law. they have been supporting me for a long time. behind this individual all board, there's a team of people

that are responsible for making things happen. just for a moment, i want the puc to raise their hand and give a shout. we have a lot of folks who really committed in making the systems wwork. again, we have billions of dollars that we are entrusted with delivering in a timely way, which needs to be within budget. systems like this will really elevate and make it really transparent that we are delivering these programs in a very conscious and deliberate way so we can save the ratepayers' money. with that, i just want to thank you guys for this award. thank you. [applause] [applause]

>> if you are a consultant or you work for a company that does work for the puc, raise your hand. that's about half the room. thank you, harlan kelly. >> it does not matter just where you're going to go. it matters how you're going to get there. our team came together in 2008 and we started looking at procuring something to navigate us away from paper-based to on- line filing. >> we collect the majority of the city's revenue. all of those payments were made by piper until we undertook this project. we asked the team -- how do we modernize how we do our work and provide better customer service of the same time? that made for a lot of work in our office.

>> the team is an interesting combination of talents and personalities. we have a lot of people who stepped up and became real leaders for the project. >> i've been working for the city for almost 20 years now. i've seen data entry, a paper form scanning, to online filing. we made it easier for the taxpayer to file. we were able to save a lot of money. >> the amount of support in this organization around change and each other is really incredible. you have senior managers who were just so open to the learning process. it makes the process so much easier. it is such a pleasure to go through. >> we have seen a reduction in paper that has been dramatic. we have converted nearly 100% of all of our paper filings to

online filings. this work is critical to the city and county of san francisco. they delivered. they made it work. they succeeded tremendously. it has benefited the city and taxpayers. >> everything we do tgoes to scale. it speaks volumes to what we have to do every day. >> i live in san francisco. i walk down our streets. i take our buses. i make use of the resources here. knowing that the work that i do contributes to everything around me is very fulfilling. [applause] [applause] >> hi, everyone. in the city treasurer in san francisco. it's my honor to introduce to you the team that brought the treasured tax collector's office to the 21st century. the municipal tax automation team, darrell ascano, tajel shah, and rebecca villareal- mayer, come on up.

[applause] >> i've been anointed to speak for us. jose has asked me to use my outside voice. we are so lucky. very rarely in your life to you get a blank canvas with leadership to tell you to find problems and solve them. i want to thank our leadership for doing that and giving us not only the opportunity to make change, but also to really make mistakes. i think that's a rare thing, to be able to make mistakes in this environment and continue to proceed and be successful. i mean it when we say -- what we end up doing is so different. we work to scale every day. we invite the people that we serve every day. thank you to the nominees. to our leadership, thank you. thank you to all the winners and

to all the people we get to work with and serve. thanks. [applause] >> let's hear it for the tax team. [applause] >> parking is a universal quality of life issue. it touches on so many different parts of the transportation system. we were looking for ways to make parking easier and more convenient. >> in the beginning, we looked at parking throw san francisco,

and her desire to price parking based on demand is how it started. >> for 70 years, we've used flat meter rates and short time limits. that did not always work so well. it did not make it easier to find a parking space. sf park has two main components. the whole point is to get them off the road quickly. and to create more of an spaces. we're doing the man-responsive pricing. we're obligated to find the lowest rate possible. generally, most of the time, there is one space available on every block. >> anything that allows muni to move more smoothly throughout the city is a great thing. if you manage parking effectively, then you've got fewer people circling around. it not only benefits folks that are parking, but it benefits folks riding muni, as well.

continuously monitoring occupancy. that's what we used to make our android and iphone apps. it's open to everyone. lots of people can help get that information out there for the broader social benefit possible. the first city in the world to have that kind of data available. >> other cities can take elements of sfpark and implement it in the cities. los angeles is working on it. berkeley is working on a project. washington, d.c. is, too. cities are looking at parking management differently than the have in the past. >> later this year, we are gathering all the data we need to evaluate rigorously all our expectations of how this can reduce greenhouse gas emissions, congestion, improve transit

speed, reliability, reduc. [applause] >> good evening. i'm the director of transportation. for me, this is not the academy awards. this is the all-star game. the folks sitting over here are truly the all stars of the city. i've had an opportunity to work with ed, harlan, and jocelyn. behalf of all of us. we are also very lucky to have a bunch of people from sfmta, many of them are here. my job is to introduce the awardees. please join me and give a hand for jay primus, george reynolds,

steven lee, and lorraine fuqua. >> thank you. this is a tremendous honor. it really does feel fabulous to be recognized. one of the relief fund things about this project is that it is just complex enough and just big enough that it is truly a case where hundreds of people were required to really get it off the ground. there's really nothing -- that's the kind of thing we dream about. working shoulder to shoulder with that many people to make something happen. it has never happened before. what a pleasure. unfortunately, the mfac award is limited to four people. we are up here representing an entire team. some of that court team is here tonight, including lauren, alex, lisa foster, hank wilson,

lesley, jason lee, and brendan monaghan. [applause] those are some of the folks -- those are just some of the folks that really made sfpark happen. i hope you have a chance tonight to meet and congratulate them. these incredibly dedicated, hard-working people. i also want to especially acknowledged the tma'mta's cfo. [applause] without her vision and strength, we almost certainly would not be here tonight to celebrate sfpark alongside these other achievements. thank you. thank you for this honor. [applause]

>> let's hear it for the sfpark team. [applause] >> that ends the awards, but the bar is open. let's give one big round of applause for our sponsors, our award winners, and all of our friends and family. see you next time for the 33rd annual.

>> in this fabulously beautiful persidio national park and near golden gate and running like a scar is this ugly highway.

that was built in 1936 at the same time as the bridge and at that time the presidio was an army and they didn't want civilians on their turf. and the road was built high. >> we need access and you have a 70 year-old facility that's inadequate for today's transportation needs. and in addition to that, you have the problem that it wasn't for site extenders. >> the rating for the high viaduct is a higher rating than that collapsed. and it was sapped quite a while before used and it was rusty

before installed. >> a state highway through a federal national park connecting an independently managed bridge to city streets. this is a prescription for complication. >> it became clear unless there was one catalyst organization that took it on as a challenge, it wouldn't happen and we did that and for people to advocate. and the project has a structural rating of 2 out of 100. >> you can see the rusting reinforcing in the concrete when you look at the edges now. the deck has steel reinforcing that's corroded and lost 2/3's of its strength. >> this was accelerated in 1989

when the earthquake hit and cal came in and strengthened but can't bring to standards. to fix this road will cost more than to replace. and for the last 18 years, we have been working on a design to replace the road way, but to do in a way that makes it appropriate to be in a national park and not army post. >> i would say it's one of the most ugly structure, and it's a barrier between the mar sh and presidio. and this is a place and i brought my dogs and

grandchildren and had a picnic lunch and it was memorable to use them when we come here. what would it look like when the design and development is completed. and we are not sure we want an eight lane highway going through this town. and it's a beautiful area in a national seaport area on the planet. >> the road is going to be so different. it's really a park way, and it's a parkway through the national park. and they make the road disapeer to the national park. >> and the road is about 20 feet lower, normally midday, you go through it in two minutes. looking back from the golden

gate bridge to presidio, you are more aware of the park land and less of the roads. and the viaduct will parallel the existing one and to the south and can be built while the existing one remains in operation. and the two bridges there with open space between them and your views constantly change and not aware of the traffic in the opposite direction and notice the views more. and the lanes of course are a foot wider than they are today. and they will be shoulders and if your car is disabled, you can pull off to the edge. and the next area, the tunnel portal will have a view centered on the palace of fine arts and as you come out, you

can see alkatrez island and bay. and the next area is about 1,000 feet long. and when you come into one, you can see through the other end. it's almost like driving through a building than through a tunnel. and noise from the roadway will be sheltered. and the traffic will be out of view. >> when you come out of the last sort tunnel and as you look forward, you see the golden dome of the palace of fine arts and what more perfect way to come to san francisco through that gateway. >> it will be an amazing transformation. now you read it as one section, the road is a major barrier and then a wonderful strip along the water. all of those things are going to mesh together.

>> right now the road really cuts off this area from public access. and with the new road, we will be able to open up the opportunity in a new way. >> this bunker that we see now is out of access for the general public. we are excited to completely rework this side and to open up the magnificent views. and what we want to do is add to this wonderful amenity and restore this coastal bluff area and respect its military history and the doyle drive project is allowing us to do that recorrection. and this area is not splintered off.

>> and we can see how dramatic a change it will be when doyle drive is suppressd and you have a cover that connects the cemetery to this project. it's historic on the statewide and national basis, but you could rush the project or put thought and time to create something of lasting public benefit. >> we really want this, for everyone to feel like it's a win situation. whether you are a neighbor that lives nearby or a commuter or user of the park. that everyone will experience a much better situation than they currently have. >> the human interest to me is how people could work out so many challenging differences to come to a design that we believe will give us a jewel. landmark of a place. >> i am sure it will have

refining effect like embark did. and there were people about that and no one would think of that today. and when you look at growth and transformation of the embark, the same with doyle. it will be a cherished part of the city and a worthy addition to what is there. >> it will be a safe and beautiful entrance to a spectacular beautiful city. it will be the entry to golden gate that san francisco deserves.