you press that and go back to the home screen and start over. she really loves that. another important piece is ergonomics. people forget this a lot, but ergonomics is hugely important. a real reason why people stop using computers is because they say they heard. if you did not set up some computer system so they can use it ergonomically, i will -- it will heighten the chances for their failure. we tell people it is okay to ask questions peer the problem with that is one to tell someone it is ok to ask questions, you then have to make it okay to ask questions. when my mother asked me for the 312th time, "how do i attach a picture to an e-mail?" i have to stop myself from going, like -- and it is difficult sometimes. they'll say the same things over again, but it is an important part of technological success. in preparing for this speech, i

thought about how a lot of people here are pretty experienced technology users, but i am recognizing that most of us are, if you will pardon my saying this, a little on the older side. how can i get you all to understand what it is like to use a computer for our parents and for seniors who have never done it? i have a great way. go home and find a 14-year-old boy and ask him to play a video game. i have done this with both of my sons when they were younger, and it is an amazing experience. my kids will be playing a game, which i am total in not understanding at all, and my kids say, "jump," and i go, " how?" everything that is intuitive to them is completely foreign to me. the good news is i am at no risk of becoming addicted to video games. the last point i would like to make is that the environment is really changing rapidly. 10 years ago, if we had sat down

and talk about seniors and technology, a lot of people would have wondered why seniors would want to use computers, but that has shifted. over the next few years, as all of us move toward being seniors, we will not be wanting technology. we will be demanding it. the field is going to change, and more and more people are going to be here. so the ability to make technology accessible is there. those of us charged with doing this have a really important role. we have to be able to provide the tools for the technology in ways that the people can hear. i am happy to be your speaking with you because i think this is an incredibly important topic. this afternoon, there is a workshop on addressing multiple barriers for accessing technology, and it will be a brainstorming session where someone from my office and a couple of other people will be leading a discussion of what issues people run into and how you deal with them. i think it is a really important

topic and i think it is probably one of the most important things people could be talking about now. for all of us, technology is here and going to be here, and we all need it. thank you very much. [applause] >> thank you. thank you. thank you. i am really pleased to be up here -- well, not really, but you're so pleased to be able to tell you about two things before lunch -- i am pleased to be able to tell you about two things before lunch. as you know, this is the middle of a process to train and teach more people how to use computers. we wanted to showcase a little bit of what folks are learning out there. first, we will show a video, and then wind up -- linda will

explain about lunch. i know a few people have slipped over there, but i ask everyone to be quiet for a few minutes. there is plenty to go around. the video we're going to show right now -- i got a feeling this morning at 4:00 a.m. that tells you how dedicated people were to be able to produce it and have it here today. i wanted to thank paul grant, who has worked with the project with the family services agency senior community services employment program. you will see his good work here also john boswell, who came in at the last minute and help us pull this together. he did it in exchange for tyne bank hours with the bay area community exchange time bank. if you want to know about that, you can learn about that across the hall after lunch. finally, from the broadband technology opportunity program, which provides opportunities for seniors and people with disabilities to teach each other, to learn from each other, and create more connections across all of our communities.

please q the video, and after that, we will dismiss for lunch after a little explanation. >> we want people to come into the center and learn how to use all the different social media so they are not left behind. we do not want the whole community to be left behind. >> i have always been intimidated by computers. afraid that i would break anything. i wanted to learn. i wanted to see if i could, you know? but i was not sure, because of my age. i have grandkids i did not get to see as often as i would like, but my son post pictures all the time. >> i thought it would be important to bring my mom and my sister to learn basic computer skills so that they are not isolated. even the medical community wants to send her notes and things via

e-mail. so it is important for her to be able to learn how use the computer, at least for those simple things. >> we are part of the social media team. we will be teaching twitter, facebook, skype so the seniors in our community will not be isolated. >> there is no dumb question. we tried to make this an easygoing environment for everyone to learn here. >> they understand what you're talking about. i want to get on the internet and, like, if i need to, call the social security office or any other business. that i would know how to get in touch with them. >> people like us who are in wheelchairs in rehabilitation situations, in hospitals -- it opens the windows of the world to us.

to be able to put your eyes anywhere in the world that you want to at a moment's notice. i paid acrylics. sometimes i search the internet or put images on the internet through cameras, through different pictures that i take of the subject matter. -- i paint acrylics. >> all my life, i did not use this, but i had to learn how to tight and everything, so i tied to find, and moved the mouse fine on my computer, so it was not a real problem -- i typed fine. everything is on the computer, and easy to find. it is like a road map. all these blogs, etc., and so on, because i have all this time.

i concentrate on a few at a time. >> i never expected to have a computer. i am 96. as they say, it is hard to teach an old dog new tricks. and as you say, we do have this resistance to it. my daughter taught me how to play games. i am really hooked on that now to exercise my brain, and i started doing other things more quickly. i find that it really helps me. i can see pictures either that i have taken or that other people have taken if they are on a digital camera. i put them into my computer, and then i can crop the picture, enhance it. find out what safeway has on sale, and then michaels. they have their ads.

i do use people who advertise, e-mail, so it is a very important part of my life. i love to e-mail, and i like to hear from people. i have trouble hearing from people on the phone, so if you send an e-mail and one in answer to a question, they can find it, or if they do not know the answer, they call you back again. it has been a big help with the family in many ways. now, i cannot be without my computer. i would be lost. >> it becomes second nature, and it becomes easier. it becomes a tool in your hand. >> it is so wonderful. memaw is on the computer. i would recommend coming here to

learn the computer. it is not as hard as you think it is. >> do not be afraid. it really is kind of easy once you get the hang of it. >> go at your own face. do not get frustrated. >> do not be afraid of the computer. the only thing to be afraid of is that you will get addicted to it. [applause] >> you will see some of the stars are around. please thank them for being so brave and consider signing up to be one of them yourself. i wanted to invite dave up again to say how much we really appreciate him being part of today's program, helping shepherd it and share his own experiences. so thank you so much. >> thank you. thank you all. thank you. you are very, very kind. can i just be selfish and say that you inspired me?

i am so happy. even if i do not see you again for regularly, i am taking pictures of your faces and thinking of all the successes you will make technologically, even when i do not see you, so feel good about it. do not be afraid of it. tackle it. it is yours, and congratulations. thank you for being a wonderful, wonderful audience. thank you. [applause] 0, and happy birthday.

>> the question when i started 11 years ago when i started doing resolution work is can anything be presented on a really low resolution device where it is potentially a digital image? can anything be presented that way? or will it feel cold and electronic? >> the imagery will change. there will be four different sets. it is a two dimensional image. it is stretched out into three

dimensions. the device is part of the experience. you cannot experience the image without the device as being part of what you are seeing. whereas with the tv you end up ignoring it. i make gallery work more self and budget and public art work where i have to drop this of indulgence and think about how people will respond. and one of the things i was interested in the work and also a little fearful of, it is not until you get to the first and second floor were the work is recognizable as an image. it is an exploration and perception is what it is. what are you seeing when you look at this image?

one of the things that happens with really low resolution images like this one is you never get the details, so it is always kind of pulling you in kind of thing. you can keep watching it. i think this work is kind of experience in a more analytical way. in other words, we look at an image and there is an alice going on. -- and there is an analysis going on.

tape 55 >> welcome, this is carl. >> great to meet you. >> great to me you, and i want to thank you for your interest and this is the city's animal shelter. and come in and a lot of people come here to adopt a animal or if they have lost their animal or looking for other animals. and we deal with other animals like birds and rabbits and you name it. this is more to see in this facility and more to see in the community. and i suggest you go with an animal control person and see

what they co, whether rescuing animals in distress or hit by a car or dealing with aggressive animals or wildlife or a variety of things. you can only get that flavor with them and doing it first hand. >> i have been with animal control for about six years, i spent a year in the kennel and then the office came up and i started doing it and it really fit. it's really the job for me. and animals i have to handle and i know what i am doing, i rarely get scared. [whistle]. we do a lot of investigations and most are not as bad as people report but everyone once in a while they are.

and i had one and people had moved out and the dog was in the inside and it makes me teary and when the dog is in the backyard, and i can pull an animal out of a horrible environment and feel good. >> where does this animal go after this? >> they go for the shots and then the kennel. >> and if they just found this, and once we enter everything in the computer and they can track to find out if the dog went back home. we hold them for five days. >> this is a stray dog and it came in today and we immobilize it and then put it in a room with food and water.

>> and then evaluate for medical behavior and see if anyone is interested in adopting then. >> we want to be sure that their behavior is good for the average adopter and not aggression problem, toward people or animals. >> and if they growl and don't bite the hand, she passes that. and good girl, in case she has something in her mouth, we get it out. and one more test, called the startle test and it startled hear but she came to me. and passed the handling test. >> for the mental exam i feel for lumps and bumps.

and the ears and see if they are infected and look at the eyes and be sure they are clear and don't have cataracts and look at their teeth and heart. this is the first job that i feel i make a dvrngs. -- difference. and we may do 40 to 80 animals a day for treatments. and do blood work and skin scrapings and cultures to diagnose different diseases. and x-rays, i can take an animal that would be euthanized at a different shelter and fix it and get it ready for a home. >> we have a partnership and we let a professional groomer run a private business from our facility and in turn grooms our

shelter animals. what is the big deal of that? when someone comes to adopt an animal, if it looks good, chances are it will be adopted more. >> and we groom and clean the ears and the works. >> typically a shelter wouldn't have grooming? >> not at all. and these dogs are treated with the utmot -- utmost care that others can't provide. this is a shampoo to bring out the luster. and i feel satisfied in helping the shelter pets be adopted and to be a part of such a wonderful staff, from the top all the way down. if she passes our evaluation, she will stay until she's

adopted. if you are interested in adoption and don't want to put them to sleep, that means at a last resort, we will give you a call before putting to sleep. you are not bound to the dog, and we would give you a call, and it's an actual adoption and cost $107 and it will be your dog. >> the volunteers to meet are the unsung heroes in this field that take the animals to hope and nurse them to get strong enough to come down and rehome. without volunteers, i would have to be honest to say this wouldn't be much more than a pound. we thank god that we have the number of committed people coming down and helping us out,

it makes all the difference in the world. >> when you want to come in and volunteer, you go through a general orientation, about two hours. there is a lot of flexibility. and the various programs available, are baseline dog walking. you can work with the cats. you can work with tony's kitty rescue, with the small animals and guinea pigs and birds and chickens. >> you always have an appreciative audience. >> do you feel that what you have learned here helped you with your own dogs? >> the training they don't have? yes. and it's things that you learn, we usually outlive our dogs and every time you get a new one, you have skills to teach them.

>> one of the programs is training program and it's staffed by a member of the community and one of the programs she has is dog socialization. >> we started this program for canine socialization. and all the dogs available for adoption get to play for two hours. and it's a time for them to get incredible exercise and play with other dogs and we have remedial socialization. and it's incredible the dogs and they get exercise and run and tumble and when most adopters come to look in the afternoon, they are quiet and settled. >> and i want come and someone sees a dog and loves it, it's

quick. and after three weekends, i saw him and he connected and i connected and came back. >> what is your experience of working with the animals? >> unbelievable. from the guy that is came to the house and everyone here, they are friendly and knowledge believe and -- knowledgeable and they care about the animals. >> and it's a great place to visit and look at the animals and maybe fall in love and take one home. and look at our grooming program and volunteer program and many say, hey, this >> goodu

all for coming out today. it is a beautiful sunny friday in san francisco. we are very excited to be here to talk about a big part of san francisco, the public rights of way of our city. 25% of san francisco is taken up by the public right-of-way. when they were designed many years ago there was a distant -- different design sensibility in place that was about moving cars through the public rights of way rather than designing them for people to be in. fortunately, that is changing, and that is changing a lot to because of the people behind me. we have a different sensibility now embodied in the better streets plan, the budget plan, and many of the things in the

city's general plan that is changing how we think about the public right-of-way and our city. it is manifesting itself in a lot of different ways, through streetscape improvements, we are changing the look and feel of our streets, we are turning parking spaces into parklets, we are opening up our streets and a lot of different ways, one of the most exciting of which is sunday streets, which is what we're here to talk about. sunday streets exists because of the leadership and partnership of the folks behind us and the person of the front of the line, facilitating that leadership and that partnership is a guy that knows the streets of san francisco better than just about anyone else, going back to his days as our public works director. he is now our mayor, edwin lee. [applause] >> thank you, everyone, for

coming today. we are here to make one big announcement. we are not doing the kentucky derby on mission street this weekend. we are doing sunday streets. it is a great pilot program for the summer. for the next four months, the first sunday of each month will be testing it out all of mission street, testing out how it is weekend utilize the successful event to incur more participation and to test out how we can do it on a more regular basis. i want to thank the partners that have been working closely together, at the mta, bicycle coalition, various departments, public works, others, and the private sector. i wanted to give special thanks to bank of america. they have allowed us to think creatively in helping to fund this as a pilot program, to test

out the ability to do this more regularly. i also want to thank the bank, along with wells fargo, for participating not only in this, but also for our summer jobs program. they stepped up with the chamber of commerce, a number of other tech companies, to create 5000 jobs. that is a huge complement to what we are doing with sunday streets. as we mentioned, sunday streets is an invitation to use our streets differently, to represent the kinds of things that we can do to have been even -- even healthier society. i am excited to get out there. i know one of our speakers will get me on roller skates soon. i do not know what the interest levels in our city are, but one of these days, i will have enough energy to do that. i also want to thank supervisor campos, the