>> san francisco's buses and

trains serve many riders who are blind or how low vision. muni is their lives line to get around. simple act of courtesy can help them access muni services safely. it is not just courtesy. it is the law. >> i used to take the 21 airlock. >> lot of times, when i would be waiting at the bus stop, the door would open and the driver would announce the bus line. >> 71. >> it is easier and preferable when a driver sees someone who is obviously visually impaired if they stop in front of me and say "this is the 71," "this is the seven." >> our buses are setup to announce the lines when we pull up. when i see a customer with a guide dog or cane, make sure i let them know what line i am.

>> every time i get on the bus, i tell the driver where i need to get off, even if i think there digital voice system is going to announce that. just so they know in the event that it is not working. i would say a good amount of the time, i do get acknowledgment, actually. >> good morning. >> morning. is your announcements system working? >> i'm sorry, it is not. >> could you let me know when we get to van ness and sacramento? >> i sure will. >> i have had a number of drivers be really helpful in terms of getting passengers to move down a few seats so i can sit in the front. >> can somebody give this lady a seat? >> the bus driver was say, "please wait a moment. i want to make sure you have a seat." and i hear him or her announced that he needs a seat for a person with a disability. >> as soon as the person gets on the bus, i ask the passengers if

we can have a seat for this person. >> anybody help us? thank you, sir. >> thank you. >> sides, federal law requires that the customers give their seats to the elderly and disabled if they should need it. >> buses should stop in zones that can accommodate multiple lines will stop behind one another. i cannot see what bus is behind -- i'm not even sure if there is a bus behind. the second bus does not come up to the front. oftentimes, it has caused me to be passed up by bosses, by trains, and again, it makes me late for appointments. it makes me late for my job. >> i'm often anxious that i'm going to miss the bus that i need, simply because i'm not fast enough to scamper down and find out which bus is lined up

behind the bus that is currently in front of me. what i'm going to work and i take the van ness street buses to work, sometimes, one of them will pull up right next to the other one. not in a bus stop, but parallel to it. and i do not know it is there. i also do not feel comfortable walking out into the street. >> is that my boss over there? i think that is my boss -- bus. i'm going to miss it. i don't know how many times i have missed buses because of this. >> i do not double park. it is not safe for our customers, and especially the visually impaired. anything could happen, and it is muni's policy not to double park. normally what i do, if i can safely go in behind, i pull in the zone, offload my customers,

load the customers that are waiting for me. when the bus in front of the leaves, i will pull to the front for the customers that did not see me. >> sometimes, the bus pulls up, and there is stuff in my way because the boys -- bus has not pulled up right in front of me. i have to figure out how to get around or through. i have to navigate through all of that in order to get onto the bus. >> when i pick up a visually impaired customers, i like to pull up right in front of them, make sure nothing is in the way so they can walk right on the coach. >> okay, take one big step forward. >> when i drop off a visually impaired customers, make sure you do not pull up at the shelter. you want to give them a straight shot so they can go to the left or the right. you want to pull in front or behind the shelter. never around any trees or pose.

i usually let them know that they have about 10 feet before you. a straight shot, and wallace 10 feet away, and they can make the decision what they want to do from that point. every now and then, and visually impaired customer wants to be dropped off right at the shelter. so they can go to the left or the right from there. >> ok, you want to take one big step when you step off. the shelter is straight ahead. >> if i get on the bus and asked a bus driver to please tell me when to get off at seven straight, the bus driver very often will tell me to just look at the sign, and i will say that i cannot see the sign because and visually impaired. sometimes, the bus driver gets it. some of the time, the bus driver does not get it at all. it is really difficult when you do not see well to understand where things are. it is one of those issues where people do not see it from the

outside. so when they see me having problems stepping off of curbs or stairs or running into the side of a building or things like that, it would appear to them as though maybe i had been drinking, but the problem is that there is no contrast between a great building and a sidewalk. >> it is difficult for some drivers i think to understand that i am blind. although i may look like i'm getting along very well, and it did happen to me on several occasions with drivers, questioning my ability to see. they would say, "well, you really are not that blind." not only is that infuriating, but it is just something that cuts to my core. >> there are times that visually impaired customers get on the bus, and they are moving so well that makes me wonder how blind they are, but that is not for me to decide.

i'm just here to take them some point a to point b safely. >> i moved all the way across the country specifically to live in san francisco because i knew they had great public transportation. i had the greatest interactions with muni drivers because i was thrilled to be on a bus and be able to get some more independently. i think the drivers can really feel proud that they are making people's lives possible in a way that it is not possible in other parts even of this country. >> the americans with disabilities act of 1990 is a wide-ranging federal civil- rights law that prohibits discrimination against persons with disabilities. title two of the ada addresses access to public services, including public transportation for persons with disabilities. tips for respectful communication for people with disabilities brochures are

available. call sfmta accessible services at 415-701-4485 for copies. >> hello, i am with the recreation and parks department. we are featuring the romantic park location in your backyard. this is your chance to find your

heart in santa and cisco with someone special. -- san francisco with someone special. our first look out is here at buena vista park, a favorite with couples and dog walkers. both have a significant force. a refreshing retreat from urban life. the romantic past that meander up and down the park under pines and eucalyptus. hang out in this environment and you might see butterflies it, fennel, and then the lines. -- dandelions. is ada accessible.

public transit is plentiful. we have conquered the steps, we have watched the dogs, and we have enjoyed a beautiful view. this is a place to take someone special on a romantic stroll and enjoyed a beautiful look out. welcome to corona heights located in the heart of this district. it offers a view of the downtown skyline, the bay bridge, and the east bay. it is one of the best kept secrets in the city. it is hardly ever crowded. on any given day, you will run into a few locals. , bought a 37 bus to get there without any parking worries. for legged friends can run freely. there is also a patch of grass for the small box.

>> it is a great place. it is a wonderful place to have these kinds of parks. that dog owners appreciate it. >> take time to notice of the wildfires that are on the grassland and keep your head out on the lookout for hawks and other bird life. be sure to take your camera and be prepared to take a view of the city will not forget. it has a beautiful red rock formations. you could watch the sunrise over the bay. this is another one of our great lookouts. we are at mount davidson. 928 feet. this is the place for you to bring someone special. to not forget that dogs and enjoy all of the pathways and greenery that surrounds you.

it provides a peaceful oasis of open space and great hiking trails. the spectacular view offers a perfect place to watch the sunrise or sunset with someone you love. >> it is a good place to get away from the hectic life of the city. come up here and listen to nature, i get some fresh air. that view is fantastic. >> where sturdy shoes. hikers get the feeling of being in a rain forest. mount davidson is also a great place to escape the noise and the bustle of the city. take the 36 bus and it will drop you at the entrance. it is quite a hike to the top but the view is worth every step. this is the place to bring that

someone special. golden gate park's largest body of water is an enchanting place. is a popular spot for paddling around in boats, which can be rented. created in 1893, it was designed for these your boating -- for leisure boating. it is named for the wild strawberries that once flourished. there is also a waterfall, two bridges, and trails the climb to the summit, the highest point at more than four hundred feet. you can catch glimpses of the western side of the city that

make this hilltop a romantic look out. for public transit, i take the n train. the lad the ad -- lake is ada accessible. watch many ducks, swans, and siegel's. -- seagulls. it is a great place to stroll and sail away. many couples come here to take a ride around a lake, going under the bridges, passing the chinese pavilion and the waterfall. for a quiet getaway, making for a memorable and magical experience. located on 19th avenue, this growth is the place to where you're hiking boots, bring the

family and the dog because it has so much to offer you and your loved ones. it is a truly hidden gem in the city. the park is rich with eucalyptus trees. long paths allow you to meander, perfect for a dog walking in a wooded environment. >> i enjoy the history. the diversity of nature that exists in such an urban city, concrete streets, cars, we have this oasis of the natural environment. it reminds us of what the history was. >> there is a section for dogs and plenty of parking. transit is available on the 28 bus to get you very easily. the part is ada -- park is ada

accessible. it is also a natural lake. this is your chance to stroll around the lake and let the kids run free. it also has many birds to watch. it is a place to find and appreciate what you -- a wonderful breath of fresh air. come and experience in this park and enjoy the people, picnics, and sunshine. this is a lovely place to take a stroll with your loved ones. in the middle of pacific heights, on top of these hills, it offers a great square, a peaceful beauty, large trees and grass and greenery. it features tables and benches, a playground, restaurants, and

tennis courts. there are plenty of areas for football and picnics. it is very much a couple's park. there are many activities you can experience together. stroll on the pathways, bring your dog, or just picnic at one of the many tables and enjoy all that it has to offer together. many couples find this is a perfect park to throw down a blanket and soak up the sun. it is a majestic place that you can share with someone you chairs. lafayette park is also easily accessed from the 47, 49, and 90 buses. it is ada accessible. we are here at the historic palace of fine art in the marina

district. originally built for the 1950's exposition, the palace is situated on san francisco's number waterfront. it is ada accessible and is reached by the 28, 30, and 91 bus lines. set against the reflecting waters of the lagoon and eucalyptus trees, the palace is one of san francisco post most -- san francisco's most romantic spots to relax with that special someone while listening to the water and gazing at the swans. a beautiful to view from many locations along the

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