[music] paratransit is specialized transportation for seniors and people with disabilities who are unable to use the muni system. in san francisco, we're proud that we've had a paratransit program since 1978 long before it was mandated by the americans with disabilities act in 1990. san francisco is a unique city and our paratransit program reflects this. we have a network of services, including sf access van service, paratransit taxi,

including wheelchair accessible ramp taxi and group van which serves groups of individuals going to a single location like a senior center. [music] >> i'm elsa scott and i'm a retired federal employee and i'm a native of san francisco. i use paratransit because, i've been using it for about six years because six years ago i had to start dialysis treatments at cpmc. so i'm very dependent on paratransit three times a week, coming and going.. my current driver is brian berquist.; he's just such a friendly, sort of a teddy bear kind of a guy. i don't know what it is about brian, but all of us old ladies want to feed brian. [music]

>> hi, my name is fred lein. i'm most proud of driving a ramp taxi since the beginning of the program in 1994. [music] >> fred, you are the absolute best! thank you fred for providing transportation for me and opening up my social life, and taking care of medical appointments, taking care of my mother [music] >> hi, my name is ann bailey and i've driven for luxor for almost five years now. i drove for desoto cab for 10 years prior to that.

i drove in 1976 for the old, old yellow cab. this is frances mecchi and i've been driving her for about 11 or 12 years to her alzheimer's day program, which we call the memory club. every day when we drive through the presidio she'll say, "oh goody, you're taking me through the enchanted forest." [music] >> my name amr a.mahmoud. i am like 49 years old. i have been driving cab more than 13 year in general. then i drove a ramp more than 3 years. this is my fourth now.

i have been enjoying doing the job. i like every moment of it. >> thank you amr. [music} >> hi, my name is peter and i'm a paratransit driver for medsam, and this is north and south of market where i pick up my group and drop them off at home. >> thank you , peter! [singing] you are my sunshine. very good driver. she says driver is very good. number 1. [music] larry mingo, mobility plus

driver, san francisco paratransit. >> thank you, mingo. >> you're welcome. >> hi, mingo. >> thank you, mingo. >> thank you, mingo. thank you. [music] >> thank you, larry mingo. >> hey larry mingo, you are awesome. thanks for a great, great job you do for us. appreciate it. >> thank you, mingo. [music] >> hello, my name is james fells i've been working with paratransit for 13 years now. i get a kick out of the job; i like helping people you know when they need help to go shopping or getting picked up at the medical building. i really like helping people and that's why i've been working so long. >> hi, my name is kalani.

i'm a driver with mobility plus. i love my job! and i've been working, i've been a driver since may and i'm pretty satisfied with the company. so, two thumbs up, hope you guys have a nice day. >> sandra johnson and i've been working for mobility plus for about 4 and a half years. i love it. this is my job and i love it. it's very rewarding for me. one of my proudest moments is one of my clients left his cane on the bus and i've been picking him up now for about three years so i know that that cane was important to him. and i had dropped him off and i noticed the cane later on that day so i kept it with me and when i went back down to la play, when i worked my way back down there on a break to give it to him, he kissed my hand, 'cuz he can't talk. so he grabbed my hand