water resouls. so, the living machine to accelerate what happens naturally in nature is biomimickery that happens in tidal estuaries. it brings in nutrients to the microbes. it's delivered in the air, and does the rest of the process, chewing up those nutrients in the water and producing nitrogen and carbon. we're doing that in a system where we're creating 12 to 16 tides per day. >> the wastewater for our building begins its journey by travel tog our primary tank which is a fairly normal looking manhole. beneath these manholes is a 10,000 gallon primary tank. there are two chambers. the trash chamber which filters out the trash and plastics and the organic solids settle out

just as normal wastewater treatment process is. the water then flows to an equalization tank, a recirculation tank, and then on to tidal flow wetlands cell 1a. all those these cells look to be only 3 or 4 feet deep, they're actually 8 feet deep below this concrete sidewalk. the water repeatedly cycle into the cell from the bottom up. as the water comes up into this cell, it meets the microbes here to treat the wastewater. they flourish off the organics found in the wastewater. after multiple cycles, most of the wastewater treatment has already occurred and the water then flows to the vertical cells located around the corn iron polk street. 2c is located half outside on polk street and half inside in the building lobby. after the final polishing, the water flows to the disinfection room of the basement of the building. there the water goes through two disinfection processes. first ultraviolet light, and second a dosing of chlorine.

the treated water is stored in a 5,000 gallon reclaimed water tank where it is pumped throughout the building for toilet flushing purposes. the treatment cycle is complete and the water is reused again and again. this new building features a rainwater harvesting system. rainwater is captured from the building's roof and the children's play area along the side of the building and sent down to our disinfection room where there is a 25,000 gallon sis tern. the rainwater receives minor treatment and is used to irrigate the building's trees and landscaping. >> when we're resues using water we have on-site, we're not purchasing new water and we're also not putting sewage down into the sewer system which is costs money. this is a demonstration project of 5,000 gallons a day. it is the beginning of understanding and feeling comfortable with this technology that can be scaled up into eco districts and community scale systems, campus-type systems where in those situations when the water is reused and the numbers are

much higher, 50,000, 100,000, 200,000 gallons a day, imagine the savings on that that you're getting. you're not purchasing freshwater and you're not using the sewer and being charged appropriately. this wastewater processing and reuse technology is cutting edge. and although it's been successfully implemented in other cities, it will be one of the first such installations in an urban office building. >> here is a city agency that treats wastewater, but they send no wastewater to the treatment facility. that says a lot. >> it's got a 12 gallon per day occupancy using 5,000 gallons per day with a building officing 1,000 people. that turns out to save over 2.7 million gallons a year. >> the public utilities commission runs water, power and sewer services for san francisco. we can't afford to be out of business after an earthquake. so, we're thinking about

building a building. that building is going to hold our operations center and our emergency operations center for things like earth quack. that building had to be immediately occupiable. great. but we can do better than that. so, this new technology that we ended up using was a concrete building that straps basically, that goes through the interior of the building and allow the building to turn or twist as part of an earthquake as it corrects itself. >> in the course for the puc building, we've actually incorporated in addition to that steel that's embedded in the monolithic concrete, specialized high strength cables that are not bonded to the sound concrete, but are threaded through essentially hollow conduits in the cast concrete. and when those cables are spread, they're actually anchored and they're actively in other floors and pressing down, forcing that concrete wall into a state of compression. and that's the characteristic

which allows the building to shake, absorb energy from the earthquake, deform, and also come back to its original geometry. what that meant was the building would be functional. it meant it wouldn't have to be abandoned and fixed. >> we have probably the greatest specification for concrete ever developed for a project that has a really innovative structural system. one of the things that's evident from the research that's been done is that concrete is responsible for a significant amount of co2 production. and that's worldwide. and we developed a way in which we could incorporate replacement material such as flag and fly ashe to supplement the portable cement and allow a big reduction in those carbon emissions associated with production from that poured

cement. >> concrete for the building has a 70% replacement value with recycled materials fly ashe and recycled materials that would otherwise go to waste. reducing our carbon footprint in half. >> the way that we often do buildings in the city are often projects in the city is we go out and we do a low bid. somebody bids on something, we have to do everything that's expected out completely. and everything after that thorable change prosecretary is very difficult. spec ed out. >> we use design bid delivery method. in this one we did a construction manager gc, which really means that we bring the contractor on board as we design and they participate in the design. it brings a lot of collaboration. >> the department of public works decided to try a more team oriented approach with this project.

the best value approach. they really went to to us come on board as a team member and work with them. >> what that meant was the contractor allowing key subcontractors such as the electrical, mechanical, plumbing systems, would always be reviewed and looked at for constructability, for cost constraints, for scheduling. >> and it was a risk for the city. it was a change for the city, it was something very, very different. we met all of our project parameters, the budget, the schedule. we love this project. it is a fantastic example of what can happen when you take a risk, you do something differently, and you work together. you get a great result. >> one of the things we're going to have in that building is going to be this media wall in the lobby. and that media

wall has several things that it can show people, but one of the things it can show our employees and our visitors is how much energy, how much water, what we're using in the building. >> the wall is based on building data. we have total energy use per floor. we also have energy use in the building today that will show information and percentages on how much is being used today versus an average day. there's also information from solar, how much solar the building is producing, and showing the savings from solar. we also have reclaimed water and that will be shown per month. the center section is dedicated to water, wastewater and power. we have live information showing us how much wastewater has been treated so far from the night before. there is also a twitter feed and information that anyone that comes in can see, you know, current news and information from the twitter. there's also bart information, when is the next bart leaving, when is the next train

departing. and there is weather, hetch hetchy, and weather at san francisco. >> the physical arts wall is comprised of 54 feet, 160 high-definition monitors that has a 3-d motion detection that allows you to approach the wall and then to look at the contents that is there in front of you, which is a beautiful artistic narrative. and then as you move towards it, it activates the content that comes up. >> this is one of the applications we developed with communications team at the puc and it's called, and it's about water cycle, how the water comes down from the snow in yosemite, into the mouth of the reservoir, gets treated, produces power, comes all the way down to the city and gets charged and leaves the bay. we developed a motion tracking system taw four cameras on the ceiling here which detects people when they approach the wall and presents information pop ups.

so, you can enjoy it from a distance as a landscape, but once again up close there is another level of information that's educational about this facility. >> fire fly by artist ned con is an art installation which rises straight from the golden gate avenue sidewalk to the top of the building. >> the fire fly wall will be 5 by 5 polley carbon plates that will move with the wind and show a wave effect in the daytime. when those also swing back and forth and they hit the fulcrum, it will also set up an led light that will cover the fire fly. so, at nighttime people in another part of san francisco can see the side of our building and about 20 feet wide and 10 stories high will be a wall that will flickr on and off like fire flies at nighttime. it will be so energy efficient

that if all those lights go on, it will be the equivalent of a 40 watt bulb. and also the new piece of artwork going all the way down the side of the building, which looks like this incredible wind ripples on a pond. and i thought, oh, my god, how incredible, how wonderful. >> inside the building we will have water walls in the main staircase, and the water will be dripping through the side of the wall. you'll be able to hear it, you'll be able to see it. we call the san francisco artists and galleries and said, hey, we want a building that is a place people want to come to work in and to visit. we're now going to be buying art from between 08 and 100 local artists in san francisco and the arts commission will be hanging in that art the next couple of months in the building. >> we'll have a cafe in the lobby. the cafe will be serving people there. they'll have a child care

center on-site so people with children can come to work. if something happens to their child they can walk right downstairs. it has enough space for 65 kids. >> we looked at various ways that we could be creative in promoting alternative transportation. we did this by providing bike racks and showers in the building. we do see the number of parking spaces to two parking spaces and providing electrical charging stations for alternative vehicles. >> it's time for us to have a home that all of us can be proud of. >> and we couldn't do this without everybody working together on the one goal, which is, let's build something that reflects the honor of hetch hetchy, the honor of the greatest engineering feats, reflects what our puc does for our public, and for generations

to come it will educate everybody. >> i'm really proud that one of the greenest and most sustainable buildings is here in norm in district 6. the wind turbine, the solar power, the living machines, recycled water that ed and the mayor has already spoken to. and what's also amazing about this building is it's not just internally, but you can actually see it on the outside. so, when people are walking around the city they can actually see the green and environmental aspects. >> what better way to show that the puc cares about the environment and the puc is going to show everyone else, you can do this, too. and you can do it in a way that makes sense, that's affordable, and that is better for the environment. >> and this is the most energy efficient government building in the united states today, if not the world. and it is an example that the entire united states can look to and say, that's what we need to do to save our city hundreds of millions of dollars in energy consumption a year and set an example to everybody of

how to save energy, to be green, to be sustainable, to be responsible. the city is leading the way. >> it will be immediately recognizable and iconic from various parts of the city or even if you see a picture. that's the sfpuc building. it's a wonderful building. ♪ ♪

. >> this class is managing a disaster. what happens and how do we fit in? emergency operation plan, everything is going to go through the mayor. you have the office of emergency services, everything is supposed to come together over on turk street. that's where the ham radio base station is going to be. that's where they will have a set up. they will be communicating with all the different emergency response districts. that's where we fit in.

we're going to fit into this emergency response staging thing into nert staging districts. each response district has its own little (inaudible) then the nert groups are broken up into the corresponding emergency response districts and they are located at our fire department, battalion chief stations, basically there's a battalion chief there, he will be like the little commander of that district as far as we're concerned and the fire department's response. going to have the ham radio communication people there, they are going to set up a little base station in that fire station and they are also going to be in communication with the staging area in that district. this is what the big picture looks like, basically it's a little clearer than that, it goes up on the wall, but it's the city laid out in these response districts. it shows you where all the emergency facilities such as hospitals and police stations

and fire stations and schools are. basically, there's a map that corresponds with your neighborhood. you want to get one so you can find out where in your neighborhood to go. once you've taken care of your families, your friends, your pets, your loved ones if you want you can go help out other people in your city. there it is, a place for us to gather as nert members and there's our nert ics area. here is our structure. same kind of set up, sort of our version. command policy section, the planning group, they are up on top. then once things get rolling, you have your operations section, logistics section. here are our objectives on the nert team, figure out if it's big, if it's small, how do we keep track of what's going on?

do we just remember it? are we going to rely on our computers, our pc's? no, we have to write it down the old-fashioned way. address, is there a fire, yes or no, damage, are there people injured, dead, can you get there. where, what, any sort of damage, are there people involved, can you get to it? here is a nert status sheet. basically if you send somebody out, you want to send the members' names, what time they went out, when they came back, what the assignment was, any comments, and if you have an incident number that would be nice. who is the safety person? we don't want to send people out, just hey, go do this. we want to keep track of it. if they don't come back within a couple hours we have to send somebody to find them or at least checkup on them. if we don't know where they went and who they are, you have

chaos. they might be hurt and they're going to stay hurt. we're going to roll on to disaster psychology. what does that mean? when people go through a disaster, their lives are wrecked. i saw this firsthand, i went down to help out with katrina thing in september. it's weird. because you are dealing with people that lost everything and it's kind of hard to imagine that if you haven't done it yourself. basically, you know, she's looking at her curtains here, she probably hand-stitched those things. maybe they have been hanging there the last 5 or 6 years. everything in the house is wrecked, photos, keepsakes, it's a tough thing. and people deal with this kind of stress in different ways. we as disaster workers, we see it all the time. but we have a word we use, professional. we try to be professional around people that have suffered a loss like this

because they don't want us to come -- you don't want to go into somebody's house and be joking and having a good time. it's unprofessional. when you are dealing with somebody who has a loss like this, just think of the word professional. that's what we try to do. this sort of body language here, she's trying to comfort here, do you think she's buying it? not with that body language. she's not really buying it. some people won't. some people will never be the same. like that thing with katrina, some people are really good but you can tell just under the surface that they are a wreck. give them space, try to be professional, try to comfort them if you can, but some people won't let you. and don't take it personal. that's the main thing, just don't take it personal. sometimes people just can't be helped. they are not mad at you, they don't hate you, you are trying to help them. they probably understand that, but they have suffered a terrific loss and some people you can't help. but try. you got to try anyway.

that's kind of why we're here, we want to try. some other feels, disorientation, physical or emotional numbness, loss of trust or abandonment, cranky. i would be. if i had to go shave in the marina medal school, my cat ran away, i'd be pissed. team behavior, be calm. you don't want to be excited and crazed. be systematic, demonstrate by example. if you are calm and cool and under control, people will see you are there to help. if you act like a maniac, they are going to act like a maniac. pails yourself. you are going to reach a point where you had enough. take some time out, take the whole group, have a seat away from whatever you are doing and just take a break. that was part of the things they found in oklahoma, they blew that thing up and all the

disaster service people were sitting there taking a break, you know, they worked 12 hour shifts, 12 on, 12 off, but their break area was right across the street. the whole time they were taking a break, they were sitting there thinking they ought to be helping. so were they really getting a break in no. do something else. think about something else. pace yourself. emphasize teamwork, make sure everybody on the team is aware of the plan and if you are helping somebody, make sure they are aware of the plan. that's important. because some people just, what are you doing, why are you guys here? explain it to them. take a minute and explain it to them and they will help you, usually. it makes your job easier. rotate personnel as needed. people are going to get burned out, get tired. you don't want them to get hurt. take frequent breaks, eat and drink frequently and talk about

what's going on. what's the disaster registry? we talked about this before. at each fire house there's a list of people in the neighborhood around that fire house, in that district, that may have mobility problems, they have special needs. if you guys know anybody that has those, get in touch with us, we can give them the form and basically have them fill it out. what they will do is put the person's name and address in a lock box in the fire house. one of the jobs of the nert volunteers is to go to the fire house, get this lock box, they have the key, get the list of the names and send people out to check on them. for whatever reason, they might still be there. . >> exercise. basically to get you to start thinking how to prioritize the disaster and how you would send teams out to which incident you would handle. so let's make the assumption, today is saturday, an

earthquake, magnitude 7.3 on the richter scale has struck 9.45 am this morning. the quake was on the north heyward fault and lasted 10 seconds. 45 minutes later, the city has widespread damage, fire, police and paramedics are overwhelmed by thousands of calls. nert volunteers are gathering in appropriate staging areas. your objective is to set up a command structure and prioritize the incident. what is the first incident you want to respond to and why? what is the second incident you would respond to, and why? you would continue this process until all the incidents have been addressed. and you have to always remember what's the model of the nert program? come on, everyone, let's go. do the most good for the most amount of people. those who pick priority 1, 35

people reported missing or injured. what's the goal of the nert program? let's repeat it again. do the most good for the most amount of people. so, thus, what's the second incident you would go to? 9 elderly people. this is what you have to deal with. once you dealt with people, then you would respond to other incidents. what is the mission of the fire department? save lives, protect property. life is much more important than property. all right, let's move on. so we've dealt with the people. once we dealt with the people incidents, they will now do property. so no particular order now. there's no particular order, we're just going to discuss this. a building is fully involved in fire. people have been reported missing. what can you do as nerts, as a

nert team? rope it off, cordon it off. what else? good, runner to the fire department. do you have the tools and skills to extinguish a major fire? no, you don't. notify the erd, evacuate -- assist the fire department if we get there, but don't become a victim. smell of gas. what can you do as nerts? turn off the gas. and what are the 3 situations when you want to shut the gas off? smell the gas, something -- oh, yeah, wheels are spinning and major building collapse. muni -- overhead muni wire, flopping around. what can you did as nerts? always assume all electricity is live and hot. so what can you do as nerts? cordon off the area, tell people to stay back. small fires reported in the rear of a building, what can you do as nerts? if it's still burning that

small fire is now a very large fire. so all you can do is really notify the erd, evacuate the area, assist the fire department. five buildings have suffered heavy damage -- heavy damage, kind of a clue there. three of the buildings have collapsed. what can you do as nerts? not quite nothing. would you go in to search a heavily damaged building? no. you will -- very good, notify erd, if there's a gas smell, shut the gas off. you can do something. even if it means everyone stay back, no one is trying to rush in. you are going to have your yellow helmet, orange vest. it's not a good idea, that building was pretty heavily damaged. are you going to fight them if they want to run in? no, let them go in. i would ask them to do what, though? what would you ask them before they went inside? can i have your name?

and give me a phone number, i can contact maybe next of kin. is that kind of being cruel? no, you are trying to help them out because if they are rushing in, they may not come out. but at least you have a name. a physical description, a clothing description. is that helpful? yeah, it's going yeah , it's goi ngto be helpful. with 9- 11, hurricane katrina, you have to take care of yourself because we're not going to be there. apply the nert perspectives to any suspected terrorism. we're going to use the term be nice. we're part of -- the president asked americans to volunteer to help improve your own community. you are doing that now. you are part of the umbrella called