it will take a moment for sfgovtv to come back to us. all right. item 15, announcement of closed session and the mta board of directors met in closed session

to discuss bit littgation and the board took no action and to disclose or not disclose, discuss? >> move not to disclose. >> second. >> all in favor? >> aye. >> directors that concludes the business before you. >> one more gavel bang. [ gavel ]

>> i have been a cable car grip for 21 years. i am a third generation.

my grand farther and my dad worked over in green division for 27. i guess you could say it's blood. >> come on in. have a seat. hold on. i like it because i am standing up. i am outside without a roof over my head and i see all kinds of people. >> you catch up to people you know from the past. you know. went to school with. people that you work with at other jobs. military or something. kind of weird. it's a small word, you be. like i said, what do people do when they come to san francisco? they ride a cable car. >> california line starts in

the financial district. people are coming down knobbhill. the cable car picks people up. takes them to work. >> there still is no other device to conquer these hills better than a cable car. nobody wanted to live up here because you had to climb up here. with the invention of the cable car, these hills became accessible. he watched horses be dragged to death. cable cars were invent in san francisco to solve the problem with it's unique, vertically challenged terrain. we are still using cars a

century old >> the old cable car is the most unique thing, it's still going. it was a good design by then and is still now. if we don't do something now. it's going to be worse later. >> the cable cars are built the same as they were in the late 1800's. we use a modern machinery. we haven't changed a thing. it's just how we get there. >> it's a time consuming job. we go for the quality rather than the production. we take pride in our work and it shows in the end product. >> the california line is mostly locals.

the commuters in the morning, i see a lot of the same people. we don't have as tourists. we are coming up to street to chinatown. since 1957, we are the only city in the world that runs cable cars. these cars right here are part of national parks system. in the early 1960's, they became the first roles monument. the way city spread changed

with the invention of the cable car. >> people know in san francisco, first thing they think about is, let's go . >> this class is managing a disaster. what happens and how do we fit in? emergency operation plan, everything is going to go

through the mayor. you have the office of emergency services, everything is supposed to come together over on turk street. that's where the ham radio base station is going to be. that's where they will have a set up. they will be communicating with all the different emergency response districts. that's where we fit in. we're going to fit into this emergency response staging thing into nert staging districts. each response district has its own little (inaudible) then the nert groups are broken up into the corresponding emergency response districts and they are located at our fire department, battalion chief stations, basically there's a battalion chief there, he will be like the little commander of that district as far as we're concerned and the fire department's response. going to have the ham radio communication people there, they are going to set up a little base station in that fire station and they are also

going to be in communication with the staging area in that district. this is what the big picture looks like, basically it's a little clearer than that, it goes up on the wall, but it's the city laid out in these response districts. it shows you where all the emergency facilities such as hospitals and police stations and fire stations and schools are. basically, there's a map that corresponds with your neighborhood. you want to get one so you can find out where in your neighborhood to go. once you've taken care of your families, your friends, your pets, your loved ones if you want you can go help out other people in your city. there it is, a place for us to gather as nert members and there's our nert ics area. here is our structure. same kind of set up, sort of our version. command policy section, the planning group, they are up on top. then once things get rolling,

you have your operations section, logistics section. here are our objectives on the nert team, figure out if it's big, if it's small, how do we keep track of what's going on? do we just remember it? are we going to rely on our computers, our pc's? no, we have to write it down the old-fashioned way. address, is there a fire, yes or no, damage, are there people injured, dead, can you get there. where, what, any sort of damage, are there people involved, can you get to it? here is a nert status sheet. basically if you send somebody out, you want to send the members' names, what time they went out, when they came back, what the assignment was, any comments, and if you have an

incident number that would be nice. who is the safety person? we don't want to send people out, just hey, go do this. we want to keep track of it. if they don't come back within a couple hours we have to send somebody to find them or at least checkup on them. if we don't know where they went and who they are, you have chaos. they might be hurt and they're going to stay hurt. we're going to roll on to disaster psychology. what does that mean? when people go through a disaster, their lives are wrecked. i saw this firsthand, i went down to help out with katrina thing in september. it's weird. because you are dealing with people that lost everything and it's kind of hard to imagine that if you haven't done it yourself. basically, you know, she's looking at her curtains here, she probably hand-stitched those things. maybe they have been hanging there the last 5 or 6 years. everything in the house is

wrecked, photos, keepsakes, it's a tough thing. and people deal with this kind of stress in different ways. we as disaster workers, we see it all the time. but we have a word we use, professional. we try to be professional around people that have suffered a loss like this because they don't want us to come -- you don't want to go into somebody's house and be joking and having a good time. it's unprofessional. when you are dealing with somebody who has a loss like this, just think of the word professional. that's what we try to do. this sort of body language here, she's trying to comfort here, do you think she's buying it? not with that body language. she's not really buying it. some people won't. some people will never be the same. like that thing with katrina, some people are really good but you can tell just under the surface that they are a wreck. give them space, try to be professional, try to comfort them if you can, but some

people won't let you. and don't take it personal. that's the main thing, just don't take it personal. sometimes people just can't be helped. they are not mad at you, they don't hate you, you are trying to help them. they probably understand that, but they have suffered a terrific loss and some people you can't help. but try. you got to try anyway. that's kind of why we're here, we want to try. some other feels, disorientation, physical or emotional numbness, loss of trust or abandonment, cranky. i would be. if i had to go shave in the marina medal school, my cat ran away, i'd be pissed. team behavior, be calm. you don't want to be excited and crazed. be systematic, demonstrate by example. if you are calm and cool and

under control, people will see you are there to help. if you act like a maniac, they are going to act like a maniac. pails yourself. you are going to reach a point where you had enough. take some time out, take the whole group, have a seat away from whatever you are doing and just take a break. that was part of the things they found in oklahoma, they blew that thing up and all the disaster service people were sitting there taking a break, you know, they worked 12 hour shifts, 12 on, 12 off, but their break area was right across the street. the whole time they were taking a break, they were sitting there thinking they ought to be helping. so were they really getting a break in no. do something else. think about something else. pace yourself. emphasize teamwork, make sure everybody on the team is aware of the plan and if you are helping somebody, make sure they are aware of the plan. that's important. because some people just, what are you doing, why are you guys here? explain it to them.

take a minute and explain it to them and they will help you, usually. it makes your job easier. rotate personnel as needed. people are going to get burned out, get tired. you don't want them to get hurt. take frequent breaks, eat and drink frequently and talk about what's going on. what's the disaster registry? we talked about this before. at each fire house there's a list of people in the neighborhood around that fire house, in that district, that may have mobility problems, they have special needs. if you guys know anybody that has those, get in touch with us, we can give them the form and basically have them fill it out. what they will do is put the person's name and address in a lock box in the fire house. one of the jobs of the nert volunteers is to go to the fire house, get this lock box, they have the key, get the list of the names and send people out to check on them. for whatever reason, they might still be there.

. >> exercise. basically to get you to start thinking how to prioritize the disaster and how you would send teams out to which incident you would handle. so let's make the assumption, today is saturday, an earthquake, magnitude 7.3 on the richter scale has struck 9.45 am this morning. the quake was on the north heyward fault and lasted 10 seconds. 45 minutes later, the city has widespread damage, fire, police and paramedics are overwhelmed by thousands of calls. nert volunteers are gathering in appropriate staging areas. your objective is to set up a command structure and prioritize the incident. what is the first incident you want to respond to and why? what is the second incident you would respond to, and why?

you would continue this process until all the incidents have been addressed. and you have to always remember what's the model of the nert program? come on, everyone, let's go. do the most good for the most amount of people. those who pick priority 1, 35 people reported missing or injured. what's the goal of the nert program? let's repeat it again. do the most good for the most amount of people. so, thus, what's the second incident you would go to? 9 elderly people. this is what you have to deal with. once you dealt with people, then you would respond to other incidents. what is the mission of the fire department? save lives, protect property. life is much more important than property. all right, let's move on.

so we've dealt with the people. once we dealt with the people incidents, they will now do property. so no particular order now. there's no particular order, we're just going to discuss this. a building is fully involved in fire. people have been reported missing. what can you do as nerts, as a nert team? rope it off, cordon it off. what else? good, runner to the fire department. do you have the tools and skills to extinguish a major fire? no, you don't. notify the erd, evacuate -- assist the fire department if we get there, but don't become a victim. smell of gas. what can you do as nerts? turn off the gas. and what are the 3 situations when you want to shut the gas off? smell the gas, something -- oh, yeah, wheels are spinning and major building collapse.

muni -- overhead muni wire, flopping around. what can you did as nerts? always assume all electricity is live and hot. so what can you do as nerts? cordon off the area, tell people to stay back. small fires reported in the rear of a building, what can you do as nerts? if it's still burning that small fire is now a very large fire. so all you can do is really notify the erd, evacuate the area, assist the fire department. five buildings have suffered heavy damage -- heavy damage, kind of a clue there. three of the buildings have collapsed. what can you do as nerts? not quite nothing. would you go in to search a heavily damaged building? no. you will -- very good, notify erd, if there's a gas smell, shut the gas off. you can do something. even if it means everyone stay back, no one is trying to rush

in. you are going to have your yellow helmet, orange vest. it's not a good idea, that building was pretty heavily damaged. are you going to fight them if they want to run in? no, let them go in. i would ask them to do what, though? what would you ask them before they went inside? can i have your name? and give me a phone number, i can contact maybe next of kin. is that kind of being cruel? no, you are trying to help them out because if they are rushing in, they may not come out. but at least you have a name. a physical description, a clothing description. is that helpful? yeah, it's going yeah , it's goi ngto be helpful. with 9- 11, hurricane katrina, you have to take care of yourself because we're not going to be there.

apply the nert perspectives to any suspected terrorism. we're going to use the term be nice. we're part of -- the president asked americans to volunteer to help improve your own community. you are doing that now. you are part of the umbrella called citizens corps. what's the objective? for you, it's to prepare for natural disasters, especially if you live here in san francisco, the earthquakes. form an exercise, neighborhood and workplace teams. is that what you're do ?g we did a little practice right now. you are going to respond to immediate needs in your area following a major disaster. what about here in san francisco, major metropolitan area. what are some possible areas in the city? golden gate bridge, right here. beautiful sunset today, i was watching it as we got here. what else?

the bay bridge, candlestick, monster park, 42,000 will be in attendance on any sold out giants game, 62,000 on a 49er game. what else? b of a building. transamerica. this is a major -- so these are -- those are buildings. but what else might you think about? bart, transportation. we'll talk about that. hospitals. city hall. these are possible target areas. as we mentioned, civilian safety is the most important. point to yourself. your safety is the most important. when you are sizing up what are the dangers, what are your capabilities, what are your limitations. terrorism is no different from a natural disaster. you are going to respond the same way. be nice is not nice.

b stands for biological. n is nuclear, i is incendiary and c is chemical. on the bottom scale, we have a likelihood it's going to take place and this scale here is the impact. so nuclear device, think of a nuclear bomb taking place, impact will affect a lot of people, yeah. high impact, what's the probability that a nuclear attack will take place? not that great. as you move on, as the season progresses, then add a chemical release, over here, likelihood gets higher that would take place, less impact biological and explosive incendiaries. once every two weeks on the average and sometimes 2 -- i have a two in one night my last watch, incendiary incidents

happened in the city. the probability it's going to take place, yeah, i'm telling you, on one night we had two incidents take place. people living here in the marina, let's say, did it impact you? no, very low impact. but it happens quite often in san francisco. sizing up, looking at incendiary explosive events, primary danger is obvious. biological chemical -- let's get back here. can you see? biological, radio logical event may take place there. biological, thinking about anthrax, plague, don't really worry about prairie dog colonies here in san francisco. botulism. routes, you notice we've talked about that before, how would these agents get into our body

system? inhaling it, ingesting, eating it or skin absorption, coming in contact with it. nuclear device, there's different types, there's nuclear dirty bombs radioactive release. incendiary incident, any kind of mechanical or electrical device used to start a fire. different nerve factors. the department of transportation, explosive devices take place, some indicators in environment, are you looking for any type of unattended packages or boxes in high risk areas, liquids, mist -- this is going to be a biological or chemical release.

numerous sick or dead animals or birds. any objects that does not seem right, do you want to touch it? i'm not sure what this is, let me jostle it around. no, no, don't do that. move away and report it. remember that. a cell phone, a call, calling 911, using your cell phone may detonate that device. so obviously don't use your cell phone. go to a hard wire phone, land line phone, outside, and call 911. what do we do as first responders. when we come up do we use our walkie talkies or radio? no. you go to a hard wire phone, call it in and get the information back because it may detonate that using the radio frequency. remember we talked about suspected terrorism is a stop sign for you as nerts. you do not want to get hurt.

any questions on the terrorism? bnice is not nice. incident takes place, it takes place here on the left side, this is called the hot zone. you obviously want to be in the cold zone. first responders, we're going to come up to our staging area in the warm area and start moving to get to the incident. you want to be in what zone? the cold zone. uphill, upwind. you believe you have chemicals on your skin or clothing, obviously time is critical. remove everything from your body, wash your hands, flush your body with water. your safety is no. 1. direct contact with treating victims can expose you to contaminants. these people coming out of the bart might have been exposed to something, do you want to go and start touching them? do you want to let them leave?

you are trying to contain them because where are they going to go? probably go to the hospital and then spread it. so call 911, warn others, direct them to wait for responders. hey, stop. help is forthcoming. if you are calling 911, just basic information you should know. is it a fire, is this a crime scene. evacuation is not always the best way. sometimes you want to stay inside your house. chemicals dropped over, this vapor cloud is coming, coming towards -- hit the golden gate bridge, one direction, now coming toward the marina. pick up your radio, tell the marina residents shelter in place. don't go to your staging area out in