let's give them all a big round of applause. [ applause ] >> i am back up, all right. so now, i have another certification and another challenging opportunity for us. am i pronouncing it correctly? >> because you know that i will mess up the pronouncation in a minute. matricia, >> is that right? >> yes.

come on up here, let's have everybody get a look at you. [ applause ] >> okay, let me tell you about what patricia did for us for the city. >> on march fourth, at 6:25 p.m., public safety dispatcher patricia marcuchi. received, i am just waiting for her to look at me mean and say that they said it wrong. >> received a call from a 9-year-old boy named jason, now he called 911 that day and he reported his grandfather who was having an asthma attack. during this call, she provided jason can medical instructions and assistance and most importantly comfort and reassurance. there is an added level of difficulty for her in that jason was translating for adults who only spoke chinese.

even under these difficulty situations they worked to help to insure a successful out come. unfortunately he and his family were unable to join us today. but that is not going stop us from celebrating the fine work of this city employee and the job that she did to save the lives here in our city. so we will take a brief moment to hear this conversation, but what i want you to keep in mind is that this 10-year-old child is translating for adults who are in need of assistance that don't speak english at all. >> police, fire or medical? >> medical >> what is the exact location of the emergency? >> kasada avenue, wait... >> the exact address. >> kasada, 1280, my grandfather is uncomfortable he is like

having asthma or something. >> so he is having breathing problems? >> yes. breathing problems. >> all right, thank you, and stay on the phone with me. don't hang up. i am going to go ahead and get a medic, but i need to know what is your name? >> jason. >> jason, thank you for calling are you with your grandfather? >> yes, and my mother. >> and your mother is there is too. >> how old is your grandfather? >> 70 something. does your mom speak english? >> only a little. >> okay. so a little bit. so he is in his 70s you are with him now, and is he awake? >> yes. he is awake. >> and he is breathing, correct? >> yes. >> jason, is he completely alert? >> he completely alert? >> is he responding to you or you asking you questions and he is answering you like he normally does. >> let me check. >> okay.

>> go ahead. >> he can respond. >> he can or cannot. >> is that how he normally talks to you. >> yes. >> is he having a hard time speaking? >> let's celebrate that. [ applause ] >> so, now i know that anybody of you that have worked with children in the past now how difficult it can be to speak to someone that you may not have met before on the phone, with a 10-year-old to try to keep them calm and actually get crucial and important information across to them and from them all at the same time. and that is really what we are talking about here today and that is what you heard on the call which is why i think that this is such a big and important deal. so i actually have two certificates to present. one from the local 911 heroes award for patricia and i want you to hold on to that. [ applause ] >> because i am just warming up because we have got more.

>> and i also have the certificate of honor from the board of supervisors authorizing the execution of this certificate of honor and appreciatation and public recognition of distinction and merit for outstanding service for a significant portion of the people and county of san francisco. so congratulations, once again, we thank you so much for your work. you make all of us proud. >> we are still not done. and we still have a medal to present to patricia as well. [ applause ]

>> i am back. all right, we have another honoree. so, once again, i would like to call up, dan, where is dan? i already talked to dan. dan? all right. so this is dan wynn, let me tell you about what dan did. so on september eleventh, at 4:57. public safety safety dispatcher received a call from a 14-year-old girl named tiane saying that she needed medical help for her mother and verified the address and her phone number and provided her with medical instructions. and stayed on the line with tanani and kept reassuring her that help was on the way.

and compassionate tone helped tani remain calm and assisted her in providing assistance to her mother. unfortunately she and her family were unable to join us today but we do have this fine public servant representing the good work of the city that we are going to celebrate and we are going to take a moment again to hear the tape played so we hear a little bit of his work and what we are celebrating. >> do you have an emergency? >> tanin >> is the bleeding stopped or still going? >> i am not sure. feeling really tired and a lot of pain. >> and so, how hold is the patient? >> how old is the patient?

>> he is 32. >> okay. >> is he awake? >> i think that he is... >> okay. is the breathing completely normal? >> yes. >> is she completely alert? >> i'm not sure. >> did you say yes and is she changing color? >> no. and is there a history of heart problems? >> no. and does she have abdominal pain? >> yes. >> thank you, dan. >> you know, one of the things that you should keep in mind is that you heard them say that they received over a million calls, a year.

a lot of timeds, especially when you talk about children, the only thing that they know is to make that phone call and so that entire situation has to be dealt with by the dispatchers who have to assess the situation and provide information, usually through that child as you have seen today to provide the assistance because they are the only ones that are around until the help can get there, that is such a big deal that is part of the reason why we play you these calls so you understand on the opposite side of that call is often times when people call this making a determination as to who is best to come and help with the situation. it is such a big deal and we don't take these lightly and it is so impressive the work that you do on a daily basis and more impressive and so i want to present this commendation as a dispatcher award for our local hero to dan wynn. [ applause ]

>> and as well, and another certificate of honor for his fine work and for doing such a good job of representing his department, and it really is the work that we all strive to achieve as public employees, so thank you again, and this certificate is from the board of supervisors and one more medal to give. >> i like to call the rest of the dispatchers up to get a picture and i would really like to thank paul henderson for doing a fabulous job today and thank you so much paul and you

are wonderful and i also want to thank for the kids and supervisor avalos and coen to make the ceremony so effective. thank you so much. >> [ applause ]

>> you're watching quick bite, the show that has san francisco. ♪ ♪ ♪ >> we're here at one of the many food centric districts of san francisco, the 18th street corridor which locals have affectionately dubbed the castro. a cross between castro and gastronomic. the bakery, pizza, and dolores park cafe, there is no end in sight for the mouth watering food options here. adding to the culinary delights is the family of business he

which includes skylight creamery, skylight and the 18 raisin. >> skylight market has been here since 1940. it's been in the family since 1964. his father and uncle bought the market and ran it through sam taking it over in 1998. at that point sam revamped the market. he installed a kitchen in the center of the market and really made it a place where chefs look forward to come. he created community through food. so, we designed our community as having three parts we like to draw as a triangle where it's comprised of our producers that make the food, our staff, those who sell it, and our guests who come and buy and eat the food. and we really feel that we wouldn't exist if it weren't for all three of those

components who really support each other. and that's kind of what we work towards every day. >> valley creamery was opened in 2006. the two pastry chefs who started it, chris hoover and walker who is sam's wife, supplied all the pastries and bakeries for the market. they found a space on the block to do that and the ice cream kind of came as an afterthought. they realized the desire for ice cream and we now have lines around the corner. so, that's been a huge success. in 2008, sam started 18 reasons, which is our community and event space where we do five events a week all around the idea of bringling people closer to where the food comes from and closer to each other in that process. >> 18 reasons was started almost four years ago as an educational arm of their work. and we would have dinners and a few classes and we understood

there what momentum that people wanted this type of engagement and education in a way that allowed for a more in-depth conversation. we grew and now we offer -- i think we had nine, we have a series where adults learned home cooking and we did a teacher training workshop where san francisco unified public school teachers came and learned to use cooking for the core standards. we range all over the place. we really want everyone to feel like they can be included in the conversation. a lot of organizations i think which say we're going to teach cooking or we're going to teach gardening, or we're going to get in the policy side of the food from conversation. we say all of that is connected and we want to provide a place that feels really community oriented where you can be interested in multiple of those things or one of those things and have an entree point to meet people. we want to build community and we're using food as a means to that end.

>> we have a wonderful organization to be involved with obviously coming from buy right where really everyone is treated very much like family. coming into 18 reasons which even more community focused is such a treat. we have these events in the evening and we really try and bring people together. people come in in groups, meet friends that they didn't even know they had before. our whole set up is focused on communal table. you can sit across from someone and start a conversation. we're excited about that. >> i never worked in catering or food service before. it's been really fun learning about where things are coming from, where things are served from. >> it is getting really popular. she's a wonderful teacher and i think it is a perfect match for us. it is not about home cooking. it's really about how to facilitate your ease in the kitchen so you can just cook. >> i have always loved eating food. for me, i love that it brings me into contact with so many wonderful people. ultimately all of my work that

i do intersects at the place where food and community is. classes or cooking dinner for someone or writing about food. it always come down to empowering people and giving them a wonderful experience. empower their want to be around people and all the values and reasons the commitment, community and places, we're offering a whole spectrum of offerings and other really wide range of places to show that good food is not only for wealthy people and they are super committed to accessibility and to giving people a glimpse of the beauty that really is available to all of us that sometimes we forget in our day to day running around. >> we have such a philosophical mission around bringing people together around food. it's so natural for me to come here.

>> we want them to walk away feeling like they have the tools to make change in their lives. whether that change is voting on an issue in a way that they will really confident about, or that change is how to understand why it is important to support our small farmers. each class has a different purpose, but what we hope is that when people leave here they understand how to achieve that goal and feel that they have the resources necessary to do that. >> are you inspired? maybe you want to learn how to have a patch in your backyard or cook better with fresh ingredients . or grab a quick bite with organic goodies. find out more about 18 reasons by going to 18 reasons.org and learn about buy right market and creamery by going to buy right market.com. and don't forget to check out our blog for more info on many of our episodes at sf quick

bites.com. until next time, may the fork be with you. ♪ ♪ >> so chocolaty. mm. ♪ >> oh, this is awesome. oh, sorry. i thought we were done rolling. ♪ ♪easier.

>> do you know know your greg giving hurts from your wifi you may think that computers are kufz but when you know what you need it gets easier. a computer is made up of many different parts and each part as a specific job the k public works u is the brains of the compute. it's where all the work is done. current computers have multiple coarse it means it has multiple k public works ushthss working together as one. it hold all the information in the ram or hard or hard drive.

it's the short time working memory for the computer interest it stores information while the computer is on >> the k f u is banning information backyard between the ram and the faster your programs are going to be run. if the hard drive can be cared the long-term america and you, store documents and movies >> the internal hard drives allow you to expand the hard drives. once you get on line with your expenditure it rewards or requires wifi and it allows you to connect without wiser the internet you have to have wiersz.

the touch pad is how you send messages to the computer. the part of the computer is the o s is the operating systems. there are multiple operating systems available bus the most importantly is making astonish and windows. the major dividends can be boiled down to purchase. and making astonish is the programs you'll notice when you go do into the story e store they're more expensive they have you video editing and puc's towards office use and gaming things like that >> all those exponent are what you said into 3 general models the desktop the laptop and the tablet. the desktop is the home computer

that you are desktops are good because their lower costs the downside once set up they can't go anywhere >> it's not something you're going to move around the other consideration is the screen side are you can have a larger laptop. a laptop is a potential computer and all the exponents are combined in a smaller passage. the laptop you can take to school and it's mobile. >> the laptop can travel with you but you should carefully consider how much travel you're going to do. >> the laptop are heavy they can have higher revolution if you want something small and a

light hallway the table is new thank you it's lighter and has longer battery life. >> tablets are powerful but their abilities are more limited than the laptop and their nor for the internet or watching videos and laptops over word progressing and typing documents and using spreadsheets things like that. >> to figure out what expenditure is a good fit for you, you need to plan on what you want to do. >> there's a lot of things like e-mail and skype and being on facebook in fact, by you see seniors who are creating websites and doing graft design and having photograph.

>> what programs will you be using or are you a casual suffer would you like to take it with you around town. >> it's great typing short e-mails by nothing extensive on a be tabltd. >> i need to be able to buy a good all around desk for $400 but if you very specific he needs the cost can go up. you want 2 gig hurts and at least 4 gigs of ram. those store your videos and documents. if you're looking for a laptop try them out in the store as they have any touch pads >> there are different types of

of mouse's and there's voice activation. >> once you have an idea of what you need be sure to shop aaron and compare on line and look at the mustards website for refurnished computers that come with a warrant. and they offer computers for much, much less. purchasing a computer should not be securey you can slejtd/select a system that can get you ♪

>> thank you for coming to the talent dance performance and talent show. [ applause ] >> today's performance and talent show. ♪ >> public recreation has every bit of the talent and every bit of the heart and soul of anything that any families are paying ten times for. >> you were awesome.