confronted with the same problem. it's going to tie down this glupe. -- group. i don't think the residents of the richmond district are going to go away. and that excludes myself. so it's in your interest to really dress this. and the best way to do it is to restore the line to where it was before. the transit effect of this project was the twisted product of the controllers office and m.t.a. planning. a lot of twisted thinking went into it. and the money that went into it could have gone to more buses and more drivers. and another fault that this m.t.a. has is they think in terms of dollar and cents primarily. they don't think in terms of human impact. so it basically comes down to dollars and cents. so it's in your interest to restore the previous run. [tone] chairman nolan: thank you. >> shawn, then daniel phillips. chairman nolan: good afternoon. >> good afternoon, residential builders association.

a permit in san francisco for new construction is down the 0% from 2008 to 2009 -- 90% from 2008 to 2009. unemployment in trade is hovering around 30%. certainly 2010 is not any better than 2009. both the mayor's office, the board of supervisors have passed and are continuing to discuss various ways of stimulating our industry. clearly these are very difficult times for the industry. but at this particular time, the m.t.a. is discussing a lost meter revenue fee which is really not a lost revenue fee. it's a new fee. and perhaps to some projects downtown, they can absorb this fee. i was reading in the business times, the millennium towers cost $600 million to build. what about the project that are only costing $60 million?

$6 million? $600,000? or $60,000? these fees cannot be absorbed by the smaller contractors throughout the neighborhood. now, we only learned about this in the last seven to 10 days. and there's a couple of different things that bother us. but one is, when i look at the fee, the 2013 fee, being charged per meter, per year it comes out to $8,212. but yet when i compare that to the funding report of the discussion where you guys are considering adding the 1,100 meters throughout town, it seems that it's a gross revenue from the meters itself, $1,5 the 3. and you add in the funds from the meter-related citations, another $4 the 3. your gross annual revenue per meter $2,086. [tone] that's a discrepancy.

chairman nolan: thank you. next speaker. >> daniel phillips? chairman nolan: mr. phillips? >> followed by john o'connor and then angus cartly. chairman nolan: good afternoon, mr. phillips. >> i'm daniel phillips. i live at 405 cerano drive in san francisco. i'm here primarily to endorse the relocation of the muni stop at 19th and holloway on to private property that was donated to create a safer and more rational way for feengs board. -- passengers to board. there's also on the drawing board plans to take the trolley line further in and terminate it in the 100 block of fawn.

adding two other trolley stops. i believe the design includes two trolleys to downtown on the j church line with the m line terminating and then going back downtown. this is all contingent on the approval of the development plan. but i believe the stellar management corporation have made the city a very generous offer in offering to fund the construction of these stations and of the trapways they will need. thank you. chairman nolan: there will be a presentation a little later on. we're not taking any action on

it. it's informational. you may want to stick around for that if you commonwealth exhibit thank you. -- if you can. thank you. >> mr. o'connor. chairman nolan: good afternoon. >> good afternoon. my name is john o'connor, residential builders. i'm here to talk about launching park meter revenue. our industry, there is no way this industry can withstand the fees that you are proposing here today. also, our industry pays transportation fees and infrastructure fees already. the mayor's office of economic and work force development has worked diligently over the last two years to try to stimulate growth in the construction industry which has been really hit hard. and this is about jobs and employment. i feel that there is no notification for this increase. we should have stakeholders meetings to figure out an economic analysis of the unintended consequences of this legislation, which is detrimental. and i would ask you to meet with us and try to come to some conclusion on these fees because they are way too high. thank you for your time. chairman nolan: thank you mr. o'connor.

next speaker? >> angus cartly and then dave. those are the last two people who have turned in a speaker card today. chairman nolan: good afternoon. >> chair nolan, commissioner, director ford, members, i respect the fact that this item has been continued today. we know that it's been continued because probably people are a little bit concerned about the whole coming together of this whole piece of legislation and amendment of legislation. we're a small builder development community. we actually are not doing too much these days. that's one of the reasons we've come down in the middle of the day to talk to you. but we don't have the luxury to have phlegm monitoring amendments to the code and stuff like that. as pointed out by a fellow member there, you know, this came a sharp notice to us. this was the type of notification that went out. if you read that, this is going to affect the industry would

not be able to follow this. i'm here today -- i worked with director ford on immigration issues, particularly with this -- with the fare enforcement program. and they did an amazing job getting everybody together and coming up with a very conclusive and proper approach. that was done through dialogue with everyone at the table. if you're going to be considering these type of amendments code, you must bring the stakeholders to the table. you must sit down and hear our side of the story. we can translate the kind of issues that we're dealing with out there right now. going forward looking at this town, if we're looking at the development work, we're look at the smaller developer, probably the ones who will be trying to get this economy back on the road again. i called earlier. everybody else in different departments from the mayor's office to d.p.w., are trying to come up with incentives to get projects off the ground. this type of increase in fees, in my own particular project i did a quick estimate, which i'm trying to start and the banks would not give us the funds we

need to pay these fees, but we're estimate from our smaller builders anywhere from $50,000 to our larger developments coming down the pipeline to maybe $300,000. that's a lot of money. we do not have that kind of revenue. [tone] thank you for your time on that. chairman nolan: thank you. as a mentioned earlier, we ask our policy and governance committee to take a look at this issue. will that be within the next month or so? >> it won't take that long to resolve. chairman nolan: ume be invited to those meetings. -- -- you'll be invited to those meetings. >> thank you. will roxanne be notified about the hearing on what we call the nanny pass or however you want to go with that? if also the r.b.a. could be notified. >> yes, we can do that

work with mike salisbury and sustainable speech people to try to in some fashion mitigates the problem that we are experiencing on 15th avenue. i understand that the intersection is particularly difficult these heavy -- vis a vis the left-hand turns and the problems are spilling into the neighborhood. the critical pathway must be addressed. how to do left-hand turns.

i would hope that we can ask for a meeting with mr. salisbury and the engineering people to address this issue. left-hand turns as they become 19th avenue are done, most notably in my mind, that float. it can be accomplished. a left-hand turn from here, wanting to go north could be accomplished with a turnaround, much like you have on stanchion when it crosses oak and del. containing the problem in the critical problem -- a critical area of gary and parker's cd drive, is much preferable to dumping it on to neighborhood streets.

essentially, that is all i wanted to do. we have been involved in secretary boomer for being responsive to our sunshine request. >> thank you. >> we will refer that item. >> members will look into this issue and come back to us? >> yes. >> we would be glad to do that. that area has all kinds of things going on. >> thank you. >> anyone else? >> mr. chairman, that is the last person who turned in a card and i do not see any other member of the public indicating that they would like to address the board. moving on to the consent calendar, there has been a request for item 10.2r regarding the residential parking permit to be severed from the agenda without receiving any other

indication of any other item to be severed. >> do the members of the board have anything else that they would like to sever? is that all that you would like to speak about? is there a motion to approve the consent calendar? >> moved to approve. >> ready for discussion? >> aye. >> ok, we will take 10.2r. >> sorry for taking up your time, missing the last meeting as i was caught in a muni meltdown, i got here kind of late. >> please state to name. >> muni meltdown. >> i was just asking you to state your name. >> oh, marvin rest. i am a retired senior. i was opposed to residential

parking permit from the outset, i knew that eventually they would encroach on my neighborhood and little by local, that is what happened and now we have to proceed to the permits, which i am willing to do, but the problem i see is that the burmans are going to run until 9:00 on our block, that is really way too late. i have people coming over to eat dinner, watch a ballgame, no one will get up to move their car at 9:00. you cannot ask 30 people to move their car because it is after 7:00, they are not going to do it. that is a problem. the other is the $90 it will cost to permit. we did not get cost-of-living increases from social security this year. the cost of living is going up

and up for garbage and everything, it is a little much. i recently had a park on the 300 block of liberty, reserving parking on my block, with an overtime ticket, the cost of it was more than a flight to san diego, which is what i did last week. that is outrageous. if possible, i would like you to cut the time down to 6:00 p.m., see if you can give us some help on the cost of the permits and overtime parking. thank you. [tone] >> can you respond, please? >> good afternoon, mr. scherer, members of the board.

this proposed extension of liberty street is part of an area in the triangle with permit parking that was first proposed 15 years ago to deal with the effects of commuter parking, as well as consumer activities from restaurants, nightclubs in the general area. the residents themselves at that time, when they submitted a petitn, they wanted to have the permit parking time is limited until 9:00 p.m.. we have several other areas where there is night activity in the same general time frame. i do agree that in this particular case, the extension is towards the fringe and the edges, so the impact of the evening activities might not be as great as you move closer toward market street and the triangle area.

however, the proposal came to us through a petition that was signed by 35 of the 60 residential units in the area, about 60% of the petition. the occupancy of the vehicle it meets guidelines. if it meets the guidelines to have this block extended for permanent parking, as i mentioned earlier, it is an area where we could relax the time to earlier, but keep in mind the two-hour limit, it is pretty much over it 7:00. we will not be coming back to enforce the two hour limit, you would have passed it. i recommend that we move forward and if you want to continue, we need to pull the rest of the residence, as they need to be made sure that they

are agreeable, they signed the petition for 9:00 p.m.. >> members have questions or comments at this point? >> in approving the consent calendar we just approved from 8:00 p.m. until 9:00 p.m., we would be making a very obvious exception in the same neighborhood. >> i just wanted to clarify one thing, i believe that i heard you say you would not come around for enforcement? >> i misspoke. you are correct. >> aye. >> thank you. >> next item?

>> concluding the consent calendar, moving on to the regular calendar for the eurand service reports. >> i would like to call corey marshall, the manager of analysis to present this item. cory? >> good afternoon, mr. marshall. >> you can start speaking. >> good afternoon, chairman. members of the board, mr. ford, my name is corey marshall of the information and financing technology division, presenting the highlights of the fourth quarter service standards and results for 2010. diving right in, we will begin with on-time performance. the increase in the third quarter is 7%, most likely

attributable to the run time adjustments and headway improvements put in during september of 2009. of the lines that were surveyed and received enhancements, 77.2% online performance, the not modified lions received just of -- lines receive adjustments. the goal was 85% on the quarter. on an annual basis, the online performance inched up words from 70.3% to 73.5%. 10 lines of achieved online -- on-time performance were achieved, one being in california, the other being in the mission ltd., the 28l and 30

to stockton being the most prominent. there were 19 lines that were 70 percent approved. >> moving on to the scheduled service delivery, that is the combination of officer and equipment availability. while performance decrease slightly in the third quarter, it did rebound in the fourth quarter in the fiscal year 2010, dropping to 96.2%. the goal is 98.5%. it is worth note that performance by division range from 90.39%, moving on to annual results. 90.6% over fiscal year 2009, the highest level that we have been able to sustain over the past

few years. moving on to commissions for each 100,000 miles, as recommended, reporting on collisions for 100,000 miles includes a systemwide rate in green. it went up towards to 100,000 miles, the goal being less than 5.90. on the year, the increase in recent quarters reflected a result of 5.72 collisions for 100,000 miles, representing 5.25% increase over the prior year. as always, we selected a few additional metrics to highlight. operator absenteeism improved in the fiscal year 2010, dropping from 13.7% to 13.2%, holding

steady at 13.7%. the goal is 10.2%. color application requests continue to recover from the challenges of fiscal year 2009, holding steady at 89% in 2010 with a goal of 90%. the efficiency with which the agency handles customer complaints continues to improve. on an annual basis, improving from 83% in 14 days to 93% in four days during 2010 -- excuse me, 14 days. enhancements are continuing and we are hoping that they will further improve performance as necessary in the coming months. that concludes my presentation and i am happy to answer any questions. >> it seems to me we had

conversations before about what constitutes a collision. is it anything that happens to a vehicle? >> everything. >> what about the ones that can be avoided? >> and the collision, no matter how minor, there was a question of avoidable and unavoidable as it related to threshold's over a certain dollar amount or things of that nature, the trend means additional information that we can tease out in terms of avoidable and unavoidable.

>> most members would agree. >> i agree with director ford, is about teasing out to go back into several years' worth of history at, i would certainly like to look at the past few quarters to see if there are any trends. >> not to create work for the sake of worked. >> we should be able to do that, the director had something to add? >> i perhaps have some context to the numbers in terms of the reporting on collisions. what you have in terms of the absolute numbers and what we are talking about, basically over three months from 2010 to 2009, an increase of 32 muni on muni

collision, when you look at the individual episodes in went from touching coaches, nothing i would say was serious but what they do is they expose a fundamental trend that is more troubling, taking statistics and you have a sense of what is going on across the system, it

is important to note the absolute number of a monthly basis, something like 7 million miles. we took seriously any incident or accident that we have over the course of discussion and the last several months is that this is a several pronged approach and from a training and safety perspective they begin to look at where they need to teach and some of the things with information we are collecting now for videos that look at the entire realm of more comprehensive programs to get these things from, from training

to consistent application. >> other members? >> looking at the numbers, i can see scheduled service hours are going up. absenteeism is down. i am triangulating that to going up just a little bit, preferable to a misrun. canion for from that that a mr. run goes down as opposed to missing one completely? >> you hit the nail on the head. >> please correct me, i am not trying to not answer your question, in terms of the late pullout, leaving the facility

late, it might not necessarily mean that the run itself starts depending on when it gets there, but i think that looking at, that is the snapshot of what it tells you about performance. in terms of absenteeism, overtime with longer term absences with people off the rolls for a while, now they are on charter terms, particularly over the last six weeks or so with changes in policy that are watched closely and established through a clear policy guidelines. in terms of this group here, we had preparation from one quarter to the next and in the middle of

that there were service adjustments. when service was reduced. as was suggested earlier, we can look at this from month to month over longer periods of timecards and be able to draw real conclusions, real meaningful conclusions that would cause us to manage the system differently. >> i think that you did that successfully. a late pullout is much better than a missed run. abandoning the run, with no vehicle, what john was trying to point out is that for scheduling purposes we could have a late pullout where the vehicle has more than enough time to get to its stock before the scheduled to make the run, but ultimately woun