r: so, what's the biggest issue in america today? segregation still exists... racism... the repression and oppression of women the educational system stem cell research homeless people cloning government health care taxation announcer: so, is there anything you're doing to help make a change? i'm not really doin' anything. ummmm [sighs] got me on that one...

there are so many ways that the

internet provides real access to real people and resources and that's what we're try to go accomplish. >> i was interested in technology like video production. it's interesting, you get to create your own work and it reflects what you feel about saying things so it gives perspective on issues. >> we work really hard to develop very in depth content, but if they don't have a venue, they do not have a way to show us, then this work is only staying here inside and nobody knows the brilliance and the amazing work that the students are doing. >> the term has changed over time from a very basic who has a computer and who doesn't have a computer to now who has access to the internet, especially high speed internet, as well as the skills and the knowledge to use those tools effectively. . >> the city is charged with

coming up with digital inclusion. the department of telecommunications put together a 15 member san francisco tech connect task force. we want the digital inclusion program to make sure we address the needs of underserved vulnerable communities, not communities that are already very tech savvy. we are here to provide a, b and c to the seniors. a stands for access. b stands for basic skills and c stands for content. and unless we have all three, the monolingual chinese seniors are never going to be able to use the computer or the internet. >> a lot of the barrier is knowledge. people don't know that these computers are available to them, plus they don't know what is useful. >> there are so many businesses in the bay area that are constantly retiring their computer equipment that's perfectly good for home use. computers and internet access are helping everybody in the community and people who don't

have it can come to us to help with that. one of the biggest problems we see isn't whether people can get computers through programs like ours, but whether they can understand why they need a computer. really the biggest issue we are facing today is helping people understand the value of having a computer. >> immediately they would say can i afford a computer? i don't speak any english. how do i use it. then they will start to learn how to do email or how to go back to chinese newspaper to read all the chinese newspaper. >> a lot of the barrier still is around lack of knowledge or confusion or intimidation and not having people in their peer network who use computers in their lives. >> the important thing i learned from caminos was to improve myself personally. when i first came to caminos, i didn't know anything about computers. the second thing is i have become -- i have made some

great achievements as an individual in my family and in things of the world. >> it's a real issue of self-empowerment where new immigrant families are able to communicate with their families at home, able to receive news and information in their own home language, really become more and more connected with the world as well as connected even inside their local communities. >> if we value the diversity of our city and we value our diverse neighborhoods in the city, we need to ensure that they remain economically viable. equiping them and equiping residents in those areas with jobs that will enable them to stay in san francisco is critical to that. >> the important thing that i see here at caminos is it helps the low income community, it helps the women who wouldn't have this opportunity otherwise. >> the workers with more education in san francisco are more likely to be able to working that knowledge sector. where they are going to need

that familiarity with the internet, they are going to find value with it and use it and be productive with it every day. and half of the city's population that's in the other boat is disconnected from all that potential prosperity. >> we really need to promote content and provide applications that are really relevant to people's lives here. so a lot of the inspiration, especially among the immigrant community, we see is communications with people from their home country but we as much want to use the internet as a tool for people to connect within the local san francisco community. >> i think it's our job as public educators to give them this access and give them this opportunity to see that their efforts are being appreciated beyond their immediate reach. >> you have to blend this idea of community network with computer equipment with training and with support. we can pull all that together, then we've got it. >> it's as much about social and economic justice -- in fact

it's more about social and economic justice than just

>> i have been a cable car grip for 21 years. i am a third generation.

my grand farther and my dad worked over in green division for 27. i guess you could say it's blood. >> come on in. have a seat. hold on. i like it because i am standing up. i am outside without a roof over my head and i see all kinds of people. >> you catch up to people you know from the past. you know. went to school with. people that you work with at other jobs. military or something. kind of weird. it's a small word, you be. like i said, what do people do when they come to san francisco? they ride a cable car. >> california line starts in the financial district.

people are coming down knobbhill. the cable car picks people up. takes them to work. >> there still is no other device to conquer these hills better than a cable car. nobody wanted to live up here because you had to climb up here. with the invention of the cable car, these hills became accessible. he watched horses be dragged to death. cable cars were invent in san francisco to solve the problem with it's unique, vertically challenged terrain. we are still using cars a century old

>> the old cable car is the most unique thing, it's still going. it was a good design by then and is still now. if we don't do something now. it's going to be worse later. >> the cable cars are built the same as they were in the late 1800's. we use a modern machinery. we haven't changed a thing. it's just how we get there. >> it's a time consuming job. we go for the quality rather than the production. we take pride in our work and it shows in the end product. >> the california line is mostly locals. the commuters in the morning, i see a lot of the same people.

we don't

there are so many ways that the internet provides real access to real people and resources and that's what we're try to go accomplish. >> i was interested in technology like video production. it's interesting, you get to create your own work and it reflects what you feel about saying things so it gives perspective on issues. >> we work really hard to develop very in depth content, but if they don't have a venue, they do not have a way to show us, then this work is only staying here inside and nobody

knows the brilliance and the amazing work that the students are doing. >> the term has changed over time from a very basic who has a computer and who doesn't have a computer to now who has access to the internet, especially high speed internet, as well as the skills and the knowledge to use those tools effectively. . >> the city is charged with coming up with digital inclusion. the department of telecommunications put together a 15 member san francisco tech connect task force. we want the digital inclusion program to make sure we address the needs of underserved vulnerable communities, not communities that are already very tech savvy. we are here to provide a, b and c to the seniors. a stands for access. b stands for basic skills and c stands for content. and unless we have all three,

the monolingual chinese seniors are never going to be able to use the computer or the internet. >> a lot of the barrier is knowledge. people don't know that these computers are available to them, plus they don't know what is useful. >> there are so many businesses in the bay area that are constantly retiring their computer equipment that's perfectly good for home use. computers and internet access are helping everybody in the community and people who don't have it can come to us to help with that. one of the biggest problems we see isn't whether people can get computers through programs like ours, but whether they can understand why they need a computer. really the biggest issue we are facing today is helping people understand the value of having a computer. >> immediately they would say can i afford a computer? i don't speak any english. how do i use it. then they will start to learn how to do email or how to go back to chinese newspaper to read all the chinese newspaper. >> a lot of the barrier still is around lack of knowledge or

confusion or intimidation and not having people in their peer network who use computers in their lives. >> the important thing i learned from caminos was to improve myself personally. when i first came to caminos, i didn't know anything about computers. the second thing is i have become -- i have made some great achievements as an individual in my family and in things of the world. >> it's a real issue of self-empowerment where new immigrant families are able to communicate with their families at home, able to receive news and information in their own home language, really become more and more connected with