why don't you go on? >> i think you're right. there's clearly benefit for sfpuc. but what we saw when we did interviews, community members felt slighted if they were not included. to have their input elevated to a point where their perspective is considered a valuable, we talk about community involvement and the colder involvement becoming real. there are ways that the community feels, they can give better input to the ultimate outcome. if they are involved in the design and oversight, it benefits them because it

reflects their concern and their needs, their desires. what we found is that community involvement might mean something different than it does on the peninsula or in the south east. it is important to create some consistency around what stakeholder involvement must include. it is important to take into account differences in community needs from community to community. it is pretty challenging, and because there is such a diversity of community that is involved with the service territory. certainly. >> i don't want to step on your presentation, but we know that these things are taxpayer dollars. taxpayers are looking for some sort of visual benefit. they know they are getting clean

water, but they are also looking for more than that today. we know that whether you are a public agency or a private company, the people that you serve are expecting much more from their providers, not just in terms of the utility that they provide, but in terms of the will and the investment and sustainability. and into the community itself, they want to be able to see that. supervisor maxwell: some of the things you have mentioned are things that people just expect these days. we have integrated a lot of those things, so i am thinking of it as community benefits. it could include this, but i was just thinking of it in a more narrowed view.

>> it is important for the thinking of the commission. should it be something that only benefits the community and doesn't benefit sfpuc? supervisor maxwell: everything will benefit the san francisco public utilities commission. if you benefit the community, you benefit the organization. it is not either or. >> there are other areas of involvement. and again, we will have some recommendations specific to this, because we think it is one of the core values in terms of community benefit the community be involved in the design and evaluation of what is ultimately supposed to benefit them. all of us, not them.

us. this is both internal and an external. i want to just take a minute to talk about that. when people think about work force development, they think of it in terms of the external, ensuring people in the community get jobs. i think we heard from representatives how important it is to have the work force development for needed between puc and the rest. we are tracking what is happening at the supervisor level. undoubtedly, it will impact the puc. there is work for a development that can influence what happens externally. -- or work force development that can influence what happens

externally. there is a multi agency, multi- region commission to ensure that those that are doing the work and that are ensuring that there is waste water and electric power services, they are able to do their work well. it is helping people to do their work productively and effectively, but also in terms of succession planning, it identifies where there might be opportunities to both allow the internal puc to move up, and actual jobs at puc. we think this is a great example of coordination that involves community colleges and best practices to emerge to ensure that the work force opportunities are really aligned

with what the utilities need. the training provided is in alignment with what the utilities need. that is a really great example of what we call sector development in other places. the training is in line with the ultimate needs of the entity. the environmental justice and sustainability -- there are many other issues around work force development. there are a lot of internship programs and work related to be sustainable agriculture and other efforts. as we look through the inventory, many of the items that we identified as community benefits straddle a number of areas. it might impact on environmental justice and sustainability that might also touch upon economic development. it is important that they are not silo'd so we can maximize

the benefits. in environmental justice and sustainability, there are so many initiatives. these programs are the result of the great deal of initiative that has been shown by the workers. innovation, creativity, and if there is more coordination, we believe they can be more efficient and effective. some things include rainwater harvesting, it shows conservation efforts and also looks at ways that you can reduce fossil fuels. lookit generating power that is regenerated. look at solar power. it is getting people to use solar power as well as training residents on solar power, when

of the burgeoning areas of green job development. there are just a number of sustainable gardens in the gardens project that are both good for the environment and are developed jobs. there are energy audits that both conserve energy and train local residents how to do these energy audits. another long list of initiatives has been developed. the arts and culture of want to point of is that like other departments, puc donates 2% to the arts. there is an opportunity to really align how the money is spent with core mission. health is an area that we thought was critical to include.

-- that is things like having walking trails, outdoor recreation and open spaces to promote the health of the community. the production of healthy vegetables and healthy food that the community can consume. while that food is being produced, residents are learning about agriculture and sustainability. in the area of health, we have not fleshed it out much, but while puc is doing construction, it keeps in mind the impact to mitigate the negative. it also increases the positive impact.

health is very closely related to education. i will also talk about land use, because that sustainable agriculture initiative not only teaches communities how to use the land, but they have done things like produce cookbooks to help young people understand the value of healthy eating. is not just with the school where there is a lot of collaboration, but also with the community. there used to be a program called choice. they can get couriers out of learning and putting to use of the commission -- of how the

commission uses opportunities. it is an example of a program that depends on the person within the organization, but when that person gets overwhelmed with work, the program may not be sustainable. we thought it was an excellent program. in the area of land use, there are interviews with the other people -- what was imperssive -- impressive, they categorize the land away the is key -- categorized teh wahe way the las used. if you know someone, you can put forward very innovative and creative models. you might have a great idea, but

you might not know how to get it implemented. we will talk about the recommendations, many to be guidelines and policies that are transparent, that the community can understand so that when they want to think about a possible use, what are the legalities, and who do they talk to to get their idea considered and possibly implemented. the last ones i won't go into detail. diversity in inclusion is very critical. who does the work? who is involved? who makes sure that there is gender equity and involvement. there are lots of things that we can say about diversity and inclusion.

it is an area that has not been fully developed. in our conversations, we heard that it was an important area. finally, financial contributions are pretty self-explanatory. there are over 80 programs. we think there are great things that are really important for someone to look at it and provide guidance and direction. i will move to the initial recommendation. the first recommendation was for the commission to develop effective -- supervisor maxwell: do we have that in hard copy? >> you do not have the power point? you will, momentarily. they are on page 11 of thef

powersor point. -- of the power point. i believe it is on page 11. the first initial recommendation is that the puc develop processes for transparent and meaningful participation. supervisor maxwell, you raised good ideas about how we ensure participation is transparent. people understand how they can get involved, they understand their role. they may not see it in the final program or project, but they have the opportunity to provide it.

stakeholder participation is transparent to the people can share information and not only get it for themselves, but disseminate it. so that the members are part of the process for community needs. are they doing what they said they would do? not just in design, but in implementation and oversight. as my partner said, and as you said, public utilities are expected to have participation of the community. all that we have seen, we think it is cutting edge. we have not seen the breadth and depth of initiative that works on community benefits. and they can set the standards and benchmarks for community participation.

the recommendation is the puc adopt the policy statement and agency wide program that is integrated with the core mission. there are methodologies to determine whether adequate resources have been allocated to the program. it is not an afterthought, what you're doing for the community. but the concerns about community involvement and community ideas -- the policy will be brought in the sense that it will not be prescriptive as opposed to giving policy guidance to integrate community benefits from the puc. the third initial recommendation

is to develop long-term plans to sustain and fund public involvement beyond completion of these capital programs, the water system improvement program and the sewer system improvement program. projects are about to be embarked upon. it is important that that involvement is sustained over the life of the program. supervisor maxwell: it also could be a policy for the city as well, it could do something that all the departments -- it could be something that all the departments looked at going forward. >> if the best practices are looked at and inc. early on -- for instance, all the parties need to know the community

involvement is going to be critical for the development of the project. but not a puc it's the a -- it not only sets the puc apart, but it sets the city apart. it needs to be sustainable across all enterprises, outcomes will be measurable. that these metrics and these outcomes will be regularly evaluated and reported to the commission and to the stakeholders. it is not a secret what is happening, there are no questions, we think it is important to have this framework. even if we are not accomplishing -- indulge me as i say "we." we understand that this is the benchmark, this is what will be used.

it is clear what is going to be expected. it should not be viewed as a failure. unless we don't learn from the mistakes and the failings. an ongoing process that allows reporting and on-time information so that people can get involved as the projects are unfolding is critical. the last initial recommendation is something that the puc has taken steps to address. because community benefits is still important, the puc should provide coordination and management at a senior level. resources and authority to properly manage the complexities and challenges of community benefits. and how we identify those

resources, it might not be a percentage or a dollar amount, but it should be clear at the beginning of work, what is expected. and what is going to be provided for community benefits so that it can be tracked and monitored over time. it is also important for someone with experience, because she understands how to leverage the work that is being done with other agencies and other entities throughout the city and throughout the region. we thank -- we have probably added a few since we -- those are the ones that we thought were key.

our complete -- we will complete our stakeholder interviews. we will finalize the list of community benefits, that will be the inventory that you are looking at. we will finalize the definition of community benefits. we will produce a final, written report with community benefits programs by december 1. we will be moving that up for a lot of reasons. we want to make sure that we provide some broad policy considerations, and guidance, and directions. it will be considered at the outset of any initiative that is undertaken. let's say something undertaken in yosemite will look different from the southeast. supervisor maxwell: is there an

attempt to do an evaluation from the community's perspective? which ones are the best ones? there are a number of questions i have, some of the community benefits that have come. is there any attempt to do that? >> we think it is important to include that when we come up with a finalized inventory to talk with folks. that would be something that would be coordinated. it would be a high level of understanding that could take that and put and incorporate it into the shaping of the project, but it might not happen before december 1. that is one of the reasons why we develop to the on-line survey, we included the inventory online. we wanted to get community

feedback to make sure which one of these were important. supervisor mar: thank you so much, and i just aon theline survey. -- i just took the online survey. i did have a couple of points. i think it will shake up the comfort level with in the -- within the puc, if we are r talking aboutace -- if we're talking about race, classes, and in equities. and your efforts to try to create social responsibility there over the years, also working in richmond, california. questions about language capacity within institutions and organizations, i don't see

chevron engaged with regard to low-income african-americans and latinos. it is a key part of why we have a better awareness of social justice. my hope is that when you look at the community-based grass- roots group, they are very important. the local ones are rarely included. -- reaelly -- really included. the more that we break open the discussion, the better our institutions and government will be. thank you for the great work. supervisor maxwell: -- >> i just wanted to remind you of something we had not necessarily thought that deeply about,

several people raising the issue about physical and mental disability. and how you include in your diversity and your accommodation that some people might have additional challenges. the language issue as well as physical ability. and just really meaningful ways i appreciate. supervisor maxwell: is that the end of your presentation? i have a couple of questions, but i think it is great that while puc is on the cutting edge, it is because they listen. the citizens have really led the charge. i am uncomfortable with the

public participation being a community benefit. it should be a community necessity. even if it is something -- it should not be there to me. that has to be there -- to happen. the community said, you have to give something back. we have some real problems with it, it was good initially. your recommendation to have somebody look at what is going on, i would like to know how much money does the puc spend on community benefits? i think that if we look at the dollar amount, we will need somebody to coordinate back. -- that. how big is the puc? i see it as really a -- it's not

a non-profit. it's a for-profit -- profit. what do we make? so how does that relate to the community benefits and all of that? i mentioned that earlier. maybe you have that? >> we have not measured it as part of our assessment, but we have taken into account going forward. there are dollar values on some initiatives, not on others. it is critical -- supervisor maxwell: everything should be evaluated for a dollar amount. i need to know what they are going to do about it.

>> and the incoming general assistant manager. one of the questions you had was timelines in regard to next steps. it will go back to the public utilities commission be forced to november 1. the concrete -- as well as a policy statement and a definition of community benefits. we are hoping to bring it back to this community by december 1. the second step that we had thought about, to work with the board of supervisors in regard to developing and adopting a resolution in support of the community, it speaks to your comment that this could actually be a model for other agencies.

the third thing that we talked about quite a bit with regards to organizational culture, while there has been a lot of activity happening, it is going to be a different kind of approach that will be more intentional, and the different options that will be laid out. we will work closely with the general manager and the assistant general manager. we will really think about and to begin implementation quickly with regard to how to get the community benefits program up to scale and in forcing in, monitoring what is inappropriate dollar e --nforcin -- enforcing it, monitoring what is inappropriate dollar amount. and in regard to how to we internalize -- do we