need to make sure that they are part of another larger communities, irish-americans, chinese americans. i will give you a couple of examples and then i can open up to questions. one that i am really proud of, in 2006, we got a call from someone whose wife was in prison from i.c.e. they did not know what to do. he had heard of me, heard that there was an iranian on the arts commission. he had no idea what the commission was about. i was able to get in touch with our executive director's office. i must say, we have some great people in our condition. we were able to contact nancy pelosi. through that, another congressperson. we found the real issue was not

legal. she was being represented. something was simply missing somewhere. so we had a campaign to get her to her family by thanksgiving, and we were able to do that. just last year also, someone was about to be evicted. they came to us, and through our wonderful director, the chair of the commission, we were able to prevent this. these are just two examples. aside from that, making sure that we can promote the accomplishments of the people in my community and other communities to let people get to know each other. supervisor campos: thank you. if we could now call samer danfoura. >> good morning, supervisors.

i am not samer but he is held up in court. he is an immigration attorney. he was not able to control the situation, so i will speak on his behalf, with your position. as you know, the irc has been working with my office on a number of different areas including importcomprehensive immigration reform, muni regulation, language access, a century city policies. as many of you have said, this is a critical time in our work, and we ask you again to appoint commissioners who have the expertise and competency to advance our work with integrity and credibility. just showing up for a meeting does not mean that someone is active or knowledgeable or able to articulate the needs of the immigrant community. so on behalf of staff, we would like to recommend for your

consideration the following individuals for reappointment. commissioner ver haile for seat number one. you have heard what a change she has been for the women's community, elderly community, and people of color. samer danfoura for seat number three. he was in our commission as a mayoral appointee, but was not reappointed. he has been comprehensive in our immigration reform work, instrumental in helping us draft the report. elahe enssani, she is a well qualified individual that we would recommend. we do not have anyone foresee no. 5. supervisor campos: thank you. let's open this up to the public. this is an opportunity for the public to come up and speak on vacancies.

you each have two minutes. >> thank you, supervisors. i was the first batch of the immigrant rights commission. later on, i was joined by vera haile, and before she came to our commission, she worked in the chinatown self help for the elderly, and she is knowledgeable of all of the commissioners, knowledgeable of the needs of the committee. currently, i am on the condition of aging. we -- commission of aging. we rely on vera a lot for

information. she would often come to our commission meetings to solve some problems for the benefit of the commission. i urge you to reappoint her. i also support teresa chee. she is very active in the chinese community. she also belongs to the american legion. ina regular member and she is an auxiliary member. both of us belong to the chinese democratic club. she really knows her stuff. she knows what metical, medicare is. lots of people ask her what this is, getting the views on part d and c. i urge you to appoint these two ladies.

they will be very worthy. supervisor campos: thank you. next speaker please. >> good morning, supervisors. i am on the staff for planning for elders. i am here to speak in favor of the reappointment of vera haile to the immigrants rights commission. she has worked with our organization for over 20 years where she is loved and respected as a strong advocate for seniors, people with disabilities, immigrants in the city. when i started a year and a half ago, whenever i have a question about anything that i was working in, all roads seemed to lead to vera. we worked together on the task force that entered the seniors with disabilities would be able

to live at home and not have to go into nursing homes. i can say from my own experience when there is discussion about policies regarding ihhs, vera always has a lens on how this affects the immigrant community. she is very conscious of these issues. one thing that i think is important to know about her, she is really in the community every day. when she talked about our campaign to pressure muni to freeze the discount fares for seniors and people with disabilities -- those 4600 signatures that we got -- i think she probably got about 2000 of them because she was at meal sites talking to people. she has deep knowledge of the issues facing the people. she thinks outside of the silos that often trapped us where we

are often trapped under one issue and she understands the multiple issues that can affect the well-being of people in the city. supervisor campos: thank you. next speaker. we are happy to see mr. paulson back in city hall. >> good luck with these appointments. and remember if -- if you want good appointments, get there in a hurry immigrants will not have to worry ain't no mountain high enough ain't no valley know enough ain't no city good enough from picking a good commission remember when they came to the city at the rules committee, they can

always count on rules committee from that day on i made a vow that we would be there to help them somewhere somehow ain't no mountain high enough ain't novella low end of a no citywide and the to keep you from picking a good immigration commission the day they came to the city they were so free they knew the rules committee they wanted to count on you from that day on we made a vow we would be helping you somehow ain't no mountain high enough ain't novella low enough we will be there to help you ♪

supervisor campos: thank you >>. good morning, supervisors. i am supporting teresa chee. she has the experience. we need somebody in care from this commission. universal health care is going to be revolutionized. the u.s. will have universal health care soon, hopefully. i think she will be a fair and partial person to this commission. thank you. supervisor campos: seeing none, public comment is closed. -- thank you, the speaker please. >> good morning, everyone. i am an immigrant myself.

i have the experience of an immigrant. i know how hard it is to be an immigrant. no access. this one is important to me. i worked heavily with the community, i am a community activist. i am active with cathy and we've worked with theresa, and she is a dedicated person. hawaii am also a member of the asian pacific americans center. recently i also ran for the district 10 supervisor. i talk with thousands of people every day. i hear a lot of people saying that they need someone with language access. teresa has the experience.

we have worked together. i know she has dedication. i urge you, please appoint teresa chee as your next commissioner. supervisor campos: thank you. next speaker please. >> good morning, commissioners. i am the commander for capapost. we have so many members in the asian community. i come from a family of immigrants. my father, my parents, they had problems understanding english, access to what they deserved. my father was a veteran, too -- how important it is to help

these people -- how important it is to help the people who do not know english, do not know how to get help. teresa is the perfect person. she speaks so many different languages. she is involved in health care as a nurse. i support teresa chee to be a new immigrants rights commissioner. i hope that you will also consider her. thank you. supervisor campos: thank you. next speaker please. >> my name is centered more. i am here for teresa chee. i will keep thing short and sweet. she has been in health care for a while. knowing her personally, she has the credibility and positive energy. she cares deeply about the immigrant situation and the

issues they are having out there. i am here to just be in support, let you know, it is hard for me to be here. i do not like being in the spotlight, but i want to be supportive of her and let you know that she is someone that you can truly count on. i hope everything goes well. thank you. supervisor campos: thank you. next speaker please. >> my name is bradley lim. i am a retired businessman. i am also in support of teresa chee. i know she is a registered nurse. she does were close with immigrants. i know she deeply cares about this position. supervisor campos: thank you. next speaker please.

good morning, commissioner. welcome to the meeting. >> thank you for having this meeting. chair of the immigrants' rights commission. it is fantastic how we have so many applicants here today. these are all great applicants and we all wish them well. for those that are not selected this morning, i hope that they will come back because we will be constantly looking for good commissioners. i would also like to think of up to it -- take the opportunity to thank you, supervisors. you have really gone to bat for us over the years and i want to thank you for your service to the community and protecting us in these tough times, as supervisor mar said. the immigrant community is under siege now, and i just want to say that you all are doing everything you can to protect us, to make the immigration experience as good as we believe it can be in this country. i also want to take the opportunity to thank the staff.

they have been incredible. it has been an honor to work with her. she had done an amazing job. obviously, i am a big fan of vera haile, and i would beg you to reappoint her. she keeps a loose cannon like me in mind. her record speaks for herself. wilma parker was someone that i wanted to put forth an application. i worked with her for many years in south america. she has a great understanding of issues, is a quick learner, and she is a very hard worker. she is also a teacher and educator. with regard to samer, he was on the commission and was outstanding. i would like you to consider him. he is legal minded and is great with legal issues. we have a great deal of things coming down the pipeline for

next year. of course, professor enssani, she has been wonderful. supervisor campos: thank you. thank you to the commission for their work. it is good to see you. >> good morning. good morning, supervisors. my name is helen lim. i know theresa and i support her. i have known her for a while. she particularly fights for the chinese americans. i would urge you all to approve her appointment. thank you. supervisor campos: thank you. is there any at other member of the public that would like to speak? seeing none, public comment is closed. again, let me thank all of the applicants for coming forward.

we repeat how every time we have more applicants for which there are seats available, it is a difficult choice for us. every applicant here should be commended for coming forward. along the lines of what the president of the immigrants' rights commission indicated, this is an ongoing process, for whatever reason, vacancies come up. if someone was not selected for recommended for selection today, i hope that they continue to show their interest and continue to be involved. colleagues, from my perspective, i think the comments from staff, from the director were helpful. i was impressed with a number of applicants but i would like to be supportive of those recommendations which for the seat 1, the report and ofvera haile, seat 3, the reappointment

of samer danfoursa, seat 9, elaha enssani. with respect to seat 5, i was impressed with the presentations of the least three individuals. i think either one of them would do a good job. certainly wilma parker had an impressive presentation, comments from the president helped, kenneth jeng, also an impressive background. i used to be in private practice and i think it is great that an individual in private practice does the kind of pro bono work that you are doing. i encourage you to continue to do that. that said, i will be supporting today teresa chee, not to take anything away from the other applicants, but on balance, the community support that we saw here today is impressive.

i think that is also something that should be taken into account. i would make a motion that we recommend for seat 1 vera haile, seat 3 teresa chee, seat 9 elaha enssani. thank you. without objection. please call item no. 4. >> item 4. hearing to consider the quarterly reports of the shelter monitoring committee. supervisor campos: this is an important item, the report from the shelter monitoring committee. before i turn it over, let me say that we asked the department heads for the various agencies involved to be present here today. i know that one director could

not be here because of prior commitments. we appreciate the fact that they were willing to consider that invitation. i know we have members from hsa that are here today. with that, i will turn it over to the shelter monitoring committee. i will reserve any comments or questions following the presentation. >> thank you. good morning, commissioners. i am the one of the staff people for the shelter monitoring committee. the chair of the committee was going to be here this morning. unfortunately, he is ill and he extends his apologies and has asked me to follow up on some of the points that he wanted to stress that after meeting with supervisor campos earlier this month.

you will find three reports in front of you. they cover three different areas, standard of care report, an analysis and overview of all standard of care complaints received for the fiscal year 09/10. august quarterly reports cover the last quarter of 2009, 2010. the newest report was just approved at yesterday's meeting. it covers the site inspection, the number of complaints received from july 1 to september 30. the chair also wanted to use the opportunity to talk more about the policy recommendations the committee has made in the past and wants to focus on in this upcoming fiscal year. there are four things the committee would like to see the city and county look back,

explore, and hopefully put into practice. one is the ability for the system that currently exists, the changes reservation system, to accurately measure vacancies and to provide the city and county with data that would be important in making policy changes around the number of shelter beds needed, what times they should be available, and how people access it. currently, according to information requests responses received from the human services agency, the city and county is unable to track the type of vacancies. for example, there are different systems -- different types of reservations within change systems. one type is a resource center bed, meaning that someone goes to the location and make a reservation. the second is a cath bed.

the current system is unable to identify when you see a vacancy, whether that vacancy is a resource center bed or cat bed. that information would be helpful for two reasons. it would insure the vacancies -- where you see the most -- you could shift beds. currently, the system does not allow us to look at that. the other thing it does not allow as when a bad goes vacant. if a reservation is made for one shelter, the system does not tell us when that reservation was released back. we are working with hsa to utilize changes to provide the city and county with more information.

one of the issues that was brought up in the last two reports is that people wanted to go to a certain shelter but they did not have transportation. currently, the human services agency a loss for 1250 tokens a month. there are 1134 shelter beds in the single adult system. that means only one single homeless adults one token amount. the committee understands there are other ways in which people get transportation. some are on ssi, some on a cat program that allots them a muni pass. london that we have gathered during this report, site inspection that are done monthly, complains that the stafford seized from clients is

that there is not enough access to the shelters. if you get a reservation at glide, and the reservation is at providence, it is 4 miles away, one way. one of the other issues the committee would like to see a focus on is additional case management. currently, there are a 11 case managers in a single adult system. a lot of the data we are talking about here focuses solely on the single adult. the family shelter system, if there is a different set up. supervisor mar: you said a 11 case managers and they roam around? >> 11 within the shelter and then 8 others. of the 11 that are in the adult shelter system, three of them

are at larkin. that is a specific shelter for youths. if you take away the population that gives you 8. delores street, those two case managers stay within those shelters. that serves approximately 85 individuals. that is six. in september 2010 committee meeting, the director of mce south, stated that the case managers there do not provide case management services. they, in fact, connect them with the roving team or other services. when you start going down there, you are left with five, plus the eight roving. in 2008, mayor newsom asked the

sheltering committee to participate in a shelter enrichment process in which seven community meetings were held in order to get feedback on changes that should happen within the shelter system, taking into consideration financial constraints. one of the things that came up is case management -- the ratios for case management to staff -- to clients -- needs to be more reflective of the needs. the committee also understand case management not only provides services to clients themselves, but can assist staff in having the training components when dealing with clients with special needs. finally, the last component the committee would like to see improvement on his training for shelter staff. the standards of care required training for all staff, part- time, full-time, on call, in 10

different areas, state, osha, how to deal with blood borne pathogens, etc., going to things like cultural humility, cultural sensitivity, basic first aid, what to do in an emergency. the last few pages of the october 2010 report give you an overview of the types of training that was offered for single adult shelter staff. this information was provided by hsa. we do have a follow up. we think some training was not taken into consideration here. the single adult system has a manual called the shelter training manual which has elements of cultural sensitivity, working with clients with visible disabilities, and that data was not collected. only one