and the fluing, the way the air is pushed out. i also want to make a point that in the old location they did not have this could there will have in the new one, nor did they have the ovens they are going to use. the hood takes out and exhausts the odors. really, the odor is going to be eliminated from the space. that was not in the old location. the new equipment triples the time it takes to make a sandwich -- i mean it decreases the time to a third. it is much quicker to get a sandwich now, to make a sandwich. that will impact the amount of line and people waiting to receive their sandwich. this new location has space inside to cue the line to order the sandwich. the old location was so tiny the line could only be outside.

there wasinside to have a line. now we have a place -- there was no space inside to have a line. now we have a place to have a line. this will eliminate a lot of problems at the old location. thank you. president miguel: thank you. is there additional public comment on this item? >> my name is karen rothschild. i live one block away from the current location and proposed location as well. i have been living there for approximately a year. i have a great experiences at ike's. i have had many friends come in from out of the city. also, many friends from the neighborhood go to the restaurant on a regular basis. it feels like there has been a holder. i am looking forward to it coming back into the neighborhood. coming back into san francisco from a different city, it

represents something special about san francisco. it is a small business, a small restaurant. it is unique, just like our little neighborhood within san francisco. i think that's sort of thing should be supported. i think turning this down since the wrong message to businesses and people in the neighborhood. that is all i would like to say. thank you. president miguel: thank you. is there additional public comment on this item? >> i am a resident of 35 sharron st, half a block up from the old location and half a block across the street from the new location. i have been going to ike's since day one. i was one of the first customers. from a very small business during the recession and all that, he turned into a big, growing business. he has helped a lot of people with employment opportunities. a lot of people my age -- i am

attending college. i know a lot of people need these jobs to pay for tuition. to pay for their rent -- san francisco is a very expensive city. he is a good neighbor. if there are problems, he does not just pressure off. he is not just a businessman. he tries to resolve the issue. he talks to you. he says hi to everybody. he comes up to me and says, "are there any problems?" he is very courteous to the community. he has tried many times from the old location to basically try to resolve the issues that many people had that opposed him. they talk about the lines. he hired people to fix the lines, to take them off the sidewalk. you talk about the trash. he had a team of people that picked up the mess. he also installed tons more garbage cans. he has tried and tried.

a lot of people keep downing him. they say it is not good enough. he is not doing anything wrong. he is a successful businessman. he's a good neighbor. this is san francisco. another is a lot of noise and things. i have lived here my whole life. this is san francisco. i am sorry, but there are restaurants next house is on top of each other, from the side. wherever you go, you will see a business next to residential. that is san francisco. i love it. i live basically half a block from market. i hear noise all the time. i hear chatter all the time. it does not bother me. this is the city of san francisco. we should be able to be very involved and cultural. a lot of new people meet. a lot of new friends meet. i am sure if you approve this that this will be a lot of good -- this is a good thing for the

community and is helping a lot of other people, and a lot of other organizations. i am in support of it. president miguel: thank you. is there additional public comment on this item? >> john bascel. i live a block and a half from the restaurant. i never do public speaking, but i feel like to have to speak up on behalf of ike's. they have been a plus to the neighborhood. i think from what i have seen, the people who complained to live right across the street, i do not live across the street, but i have lived in the neighborhood for over 20 years. i have seen more trash generated from the subway, from bars, from the creamery. i am blocks from places and stuff and so on my block. people walk around and do things. as far as traffic, i cannot speak to drive is being blocked.

that can happen. we have star belly and frances. both of those have made it 45 minutes to find parking by my house at 7:00 at night. for different residents that live adjacent, they complain about the same thing. but we're happy to have successful businesses in the neighborhood. that is the point. someone who grew up in san francisco, went to grade school here, still lives here, choosing to open a business here, employing between 30 and 50 people -- everyone i have talked to who works there over the years has said he has been a great boss. i hear that when i talk to people who worked at trader joe's. some companies just have a gift for treating their employees right. i think it would be a plus to have him in the neighborhood. one more thing i wanted to say. there was another gentleman who mentioned this is san francisco and we have businesses and

residential neighborhoods next to each other, on top of each other. it is true. there are lines out the door for buy right creamers, people with wineglasses. you walk by tarines, you will see 15 people in line. it does not have to be weekend. this is been going on for 50 years. do we punish people because they are successful? we should applaud them for opening a business and employee in other people. thank you. president miguel: thank you. is there additional public comment? supervisor dufty, you have been patient. supervisor dufty: thank you. i appreciated hearing the testimony today. if you do concentric circles around the caster community, if you got out of the immediate area, there is no question what ike's has represented for the

castro. for activity in the neighborhood, he has been very accessible to the neighborhood, to the library, to good will, to a lot of charitable endeavors. that is much appreciated. i have listened carefully to the testimony here. i have been involved in the planning department, with the public health department. there have been a lot of issues at the original location. i think we're at a stage now where my hope is that going forward and moving into a location which is 10 times bigger, where ike's can apply the lessons he has learned from this experience previously, are going to make this not a better, but a really good business for the neighborhood. i know for some of the people who testified here it is stressful. it is stressful for people who do not want the business. it is stressful for those who do what the business and feel their neighbors objected.

it is a very difficult way in which to start your day, where you are expecting to have litigation or inspections, health inspections coming regularly, conflicts with your neighbors. nobody wants that. you do not want to live in that environment. i honestly believe that after this experience, ike acknowledges he made mistakes when he started out and did not anticipate the success his business model would provide. he is also going to be opening another establishment. i was pleased to give him a hearty recommendation. i think as he opens other locations and enhances his business model to have 35% phone orders, i think we will see going forward that this can be successful here. i do want to a knowledge another neighbor who is not here today, who works for coop. she sent me some of the concern she had. i do not disabuse.

in my district, i have been pleased that people feel strongly about things. my district is not homogenous by any means. it has a lot of different views. what we try to do is bring a maximum number of people together. i even felt among some that testified with trepidation or opposition that there is an openness to turning the page, as long as the business operates in the right way. i do believe the conditions that are before you, the track record -- he will prove he can be a good neighbor as well as a good business. i appreciate your support. thank you. president miguel: thank you. is there additional public comment? if not, public comment is closed. commissioner borden: this is a classic example of a business being the victim of its own success. i have wanted to go to ike's, but the lines of been so long i have not made it. [laughter] we do not punish businesses are

being successful. this is a neighborhood commercial district. i actually have a nightclub a block from the. there was a shooting. someone died. i hear noise from drunk people and a whole different thing. we're talking about a self service sandwich shop. it sounds to me that what the project sponsor talked about was he learned a lot from the previous location and instituted a lot of new changes to make sure this would not happen again. i think the iphone app is a brilliant idea, having phone and internet orders. it sounds like the ventilation -- the new improvements sound like someone who learned a painful and valuable lesson about how they can make their business successful. they cannot be more successful if they do not make the neighbors around them happy. everybody can knowledge it is hard to operate a business if the people closest to you are really unhappy with you. i think with the addition of the line location and other

locations, there will be less pressure. people will have other places that can choose to go to and not only have to focus on this occasion. i was happy to hear that the project sponsor has instituted a food and sanitation program. i think that is a really important element they seem to have added. i also want to look at the conditions of approval. maybe we can add a couple more things there. in particular, i think we have item # 6 -- it talks about the main entrance to the building and sidewalks. maybe we can put something in there about cueing. i noticed you have done some sidewalk line worked in the past. maybe you could add some language that says people will be out of the right of way. with knowledge that sidewalks are public space. people do have the right to sit on sidewalks. [laughter]

we do a knowledge that for us the sidewalk is considered -- we do acknowledge that for us decide what is considered public space. people are allowed to enjoy the sidewalk at their own leisure. we could also, if it will make neighbors more comfortable -- we have done conditions of approval where we have asked the project sponsor to come back in the year to report back on how things are going with a new system being implemented. that might be something we could consider looking at so we could make sure we are dealing with the concerns the neighborhood has raised. i do have a question about whether or not -- how the conditions of approval here related to trash under no. 11 and 12 -- how they are similar or different to what fast-food establishments are required to do. maybe the staff could talk about that a second? >> could you clarify the question? did i hear correctly that you

want to understand the difference between this establishment and fast food? commissioner borden: adjustment for the trash. i do not consider this a fast food restaurant. the concern was about the trash generated. i wanted to know about how the conditions of approval here are different than what would be required of a fast food restaurant in the trash area specifically. >> the conditions we chose to use in this case are typical, standard conditions we would use for food use locations. we did not distinguish from any other food-related uses. similarly, if this were a cookie store or something like that, we would still require that trash be closed and on premises instead of outside on the sidewalk. commissioner borden: it sounds really similar. i trust this project sponsor wants to do right by the community and do all the other improvements that will manage

this. i would move to approve with the additional conditions of adding some language around queuing in item six under the conditions of approval. also, and a condition that the project will report back to the commission in a year about how things are going there. that is all. vice president olague: i think it is a great project. i think it is fantastic that somebody who was raised in the city opened up a business and it can become so successful. this is a type of business within current -- i think we are looking for to see more of in the city. independently owned. entrepreneurial. you have an idea. your creative with it. -- you are creative with it. to be creative with a sandwich

and have such a successful shopping is very interesting -- such a successful shop is very interesting. congratulations. i live in an area which has experienced a lot of changes in the last few years. it is nova. it was western addition, and now it is north of panhandle. whatever. i was one of the neighbors who had a lot of concerns when we saw new businesses, and. -- new businesses, in -- new businesses come in. there was a building we approved with a conditional use called a green chile kitchen. it was a small start up company. it went from being as well corner where we approve that to having, as there were beyond capacity. -- it went from being at the corner where we approved it to

having to move, as they were beyond capacity. another business opened at that spot. we had a cafe. when it opened, they were requesting a liquor license. i was one of the uptight neighbors calling abc and the project sponsor in hysterics over what type of business there were going to be running. as it turns out, they have been a wonderful addition. none of the fears were actually realized. i think that sometimes i had to change my attitude and my insecurities around these issues that a lot of neighbors have. in has been really wonderful to see all of the revitalization in the neighborhood, providing jobs and interesting ideas around businesses. it is a lot more creativity. there is even a place now that offers classes in crafts. it is kind of an interesting

shift in the neighborhood. i think this is the kind of thing we welcome. i think the conditions we have in place are going to safeguard that it is run responsibly. it sounds like you have a commitment, the project sponsor, to doing so. the gentleman who lives at 35 sharron -- you are right. we live in san francisco. there are a lot of mixed use neighborhoods. i appreciate your comments and want to a knowledge of for those. i fully support this. commissioner antonini: i also fully supported. this reminds me of the case we had a couple of years ago in north beach with golden boy pizza. those were the pizza wars. this is the sandwich wars. a lot of the same issues came up about perhaps people becoming ill afterwards, things like that. but it was generally felt it was other activities, not the pizza.

in this case, it is probably not the sum which is causing that. this is a little like what we approved for tony's pizza. perhaps the could have a school sometime percentage making also there. it seems like -- perhaps they could have a school sometime for sandwich making also there. it seems like they are doing a lot of things well. this is not a formula retail, although it may soon be with its success. but that is an issue for another day. certainly, these are healthy fast foods. this could be the real happy meal here. [laughter] i think commissioner borden added some conditions that will answer some of the concerns. there are things already in place with regards to private property, where people may be sitting on steps, and the other issues that were brought up. i was also a little bit concerned. i want to make sure we keep the headquarters here in san

francisco. i am happy that he has satellites and i hope he does well in some of the other places he has in mind. i do not think they have the queuing problems in santa rosa and san jose we have here, but the often eliminate those by not having enough sidewalk. people cannot queue up on the sidewalk because there are not any. there are other places. san francisco state sounds good as a satellite. i think in mission bay there is a lot of potential for something like this. not to add other issues here, but i think this is really a success story. i am very supportive and hope we can work out any concerns. commissioner sugaya: i have a quick question for the project sponsor. if we look at the floor plan submitted to us, there is an extremely large area for

kitchen-related activities -- worktables, refrigerators, and everything else. i assume the back of the house location is aimed at preparing -- and i could be wrong. you can correct me here. it is aimed at preparing sandwiches for your other locations? >> as it is right now, we are only going to be focusing on preparing for that location. the additional space and storage area and preparation area allows so that -- at our old location, we had to -- because of the size of it, we had to get deliveries every day. this way, we have more storage, more prep area. we can cut our deliveries to traditional twice a week deliveries, maybe three times a week. that is what we were shooting for with that. commissioner sugaya: so it is not the case that you will be pre making some and shipping them to san francisco state, for example?

or any other location? >> with the san francisco state location, it is a smaller area. it is about 700 square feet. we may do preparation in the morning time, 8:00 a.m., 9:00 a.m., in this location, and transfer them to as a state. -- sf state. commissioner sugaya: does that change the nature of the use of this establishment? >> possibly. that was not part of the original proposal or part of the application when it was submitted. i think the sf state development was quite recent. at least i was not aware of it until today. typically, under the definition for self-service specialty food use, you are limited to preparing food for on-site sale. if you're preparing food for off site sales, that may be

considered a manufacturing use. correct me if i'm wrong. we will have to review that if that is part of the proposal. commissioner sugaya: the direction i think we should go that at the moment since he said he is not going to do that, we should use it for storage and refrigeration of things that will be consumed during the rest of the week. then i think the cu is probably ok. if the nature of these changes, i think the for example we are going to have the report in a year for if the operation happens to change. if the use in the rear ends up being an off-sail tech use, then we can address that at that time. in terms of killing, i think that just to add onto

commissioner borden -- in terms of queing, i think it just to add on to commissioner borden, try to keep it inside. if he could have some signs on the interior reminding people that this is partially a residential neighborhood -- i do not know exactly what they would say. but you have something to remind the patrons that are coming there to respect the neighborhood and what not, perhaps he already has that done. you live upstairs from the establishment? you could just have people queue up the stairway, then. [laughter] >> for what it is worth, within this use category there is a certain allowance of wholesaling type activities

allowed as an accessory use. we will monitor that and make sure it does not exceed that. one other item i needed to bring up relative to commissioner approval -- in your case report, you seek approval related to some outstanding issues related to the previous location of this operator. we wanted to have a place holder, an acknowledgement of those issues. but after consultation with a city attorney, we have decided this condition does not make sense in this motion. i propose that condition no. 5 be removed. president miguel: thank you. i am quite familiar with this location because it was the original retail location for joseph smith chocolates, which also became extremely successful. my wife and i knew joseph quite well. so the location is one that is somewhat built for success in that regard.

i visited the location and got a little more familiar with the back room. i was not as much before. i appreciate the changes which have been made as far as the venting and the concept of the interior space that allows for much more to win -- more queing than about zero at the other location. it is my hope, and i feel fairly certain that ike and the rest of the management understand fully, what problems were created before and why, the fact that they illicit opposition which is not good for any retail establishment, let alone for the city i trust we will find out at

the report within a year that this will be taken care of. >> you have a motion on the floor for approval with some modifications -- the deletion of condition 5, to add to condition 6 language about killing -- queing, and to add language that there should be a report back in about a year on the status of the project. on that motion -- commissioner antonini: aye. commissioner borden: aye. commissioner moore: aye. commissioner lee: aye. commissioner sugaya: aye. vice president olague: aye. president miguel: aye. we are going to take a 45 minute lunch break. >> the commission is >> the planning commission is

back in session. we would like to remind you to turn off electronic devices that may sound off during this meeting. you are now on item 15, 2001 market street. >> good afternoon, members of the commission. you have before you a request for a conditional use authorization for a plant used development to develop a mixed- use building at 2001 market street at the mouth of dolores street. the project would provide a 31,000 square foot ground-floor grocery store doing business as wholefoods and 60 commercial parking spaces. the project is located in an mcp3 zoning district in the market/octavia planning area.

the project also includes a dr. ceqa findings. -- adopted ceqa findings. the department has received a lot of correspondence from the public. we received a letter from hbna who generally supports the project but has concerns shared by dtna and the market and octavia cac. those concerns include the inclusion very good at not being located on site. they support the original parking keeling which that was contained in the -- parking q language that was contained in the mmrp that is somewhat diluted in its current form. the loading at 14th street should begin at 9:00 a.m. or should begin at 9:00 a.m. or later, not 7:00 a.m. or later as