was the train turned at church, so we all got off, like we were requested may be about five minutes before that, and we waited for the next train, and when it came, it was so packed that i had to stand on the stairs that go up and down, so when we got further out, i had to change in -- to inch in. i understand that we have the most ridership of the trains, and i think listening to -- i really could not understand muni's presentation, and it looked like you were having a hard time following it as well. it sounded like it is because it is flexible when you get out with the avenues, and that is why the train turned around.

it should not be based on flexibility of where the trains are. somebody has got to be running this, and we want to ride it, but we feel like we enter into a contract. when the front of the chain says ocean beach, we expect it is going to go to ocean beach. we should be able to expect to get on a train that has a destination and goes to that destination. thank you very much. supervisor chu: thank you. next speaker place. >> good afternoon. congratulations on your reelection. i live in the inner sunset. i'm not quite as impacted by the turnaround's, the short term

ends. i understand that they are a necessary evil sometimes, but nonetheless, they are still evil, and i think there are ways to make them less evil. one radical change would be basically to try to pull up the rails where they can make the short turns, and if they are short turning, just to get to the part of public works. i know that is pretty radical, the i heard from the other speakers that there is maybe only two-minute difference between sunset boulevard and ocean beach. again, that is pretty radical. one of the other things we could do is to mitigate the city short trends are have a bus bridge. i do not know if it can get a bus behind the trades that are affected, adjusted at least -- if it does require a two-c travel, at least you are getting

to your destination. there is some inconvenience, but if you just want to get home, as long as you can get there, you are pretty much happy. at least knowing that there is a bus behind you or that they will have some buses set up, inform passengers that there will be the boss, would go a long way to help mitigate some of the evil in this -- evilness that is occurring. those are just my opinions. thank you. supervisor chu: thank you. next speaker please. >> afternoon, supervisors. the problem is when people are on the streets, they are standing on the sidewalks. some sidewalks are very narrow. suppose they get into an accident? a kid runs into them on a

surfboard or something else like an automobile. i think the city is responsible. if any body of the passengers get hurt because he or she was put out on the sidewalk. this is unacceptable. i remember the vehicles we have now, and we talk about the street cries. senator feinstein was there, and she learned to drive this thing, and this is about at least 20 years old, and the vehicle which is 20 years old demands a lot of maintenance, and the maintenance is pretty for on vehicles, including buses.

the car stopped a long time because the whole system was not designed right, and market street is continuously trouble. when the in a car goes through, electric wire gets stolen. why? copper is very expensive. they make big business out of it. first of all, the area where it goes through the haight-ashbury is the most delayed place there is. supervisor chu: thank you very

much. next speaker please. >> charles moody, 34th ave. i'm concerned about the turnarounds. i'm just amazed about the credibility problem that muni has with its riders. most of us understand that the trains will have to be turned around occasionally, and when you are put off a train, another one is there or coming soon. it is maybe a minor annoyance or inconvenience, but when you are put off a train in the middle of the night and there is no train, it is a real problem. as the previous gentleman said, for those of you would not -- who do not get out often, 19th avenue is not where you want to be hanging around waiting for a train that may or may not come.

i think that some of the problems could be somewhat mitigated by having some better policies in place. the idea of science or indicators down in the subway is fine, but just have it on the train. if the train is going to not go all the way, have it on the front of the train. they simply do not say that. oftentimes, even when it is going to go all the way to ocean beach, the signs on the trains say the craziest things. there are some other web sites that have photographs of some of the crazy signs. so nobody reads them, and guess what? no one reads them. they have no liability. i would like to suggest that muni in force some protocols for announcements. the announcements -- enforce some protocols for

announcements. the announcements should begin with "this is an important announcement." and we find out at 19th avenue when we are put off the train that that probably was the announcement. also, please fix the speaker systems so they worked -- so they work and have reasonable fidelity. you can do that. it does not require a lot of money. just have some protocols and enforce them. thank you. supervisor chu: thank you. are there any other members of the public who wish to speak on this item? please come on up. >> good afternoon, supervisors. i am 59 years old. i can remember that these problems used to happen when i was less than 10 years old. i grow up in chinatown and later moved to third and late in the

richmond and later to kirkland street and the sunset. even though i was less than 10 years old, the problem still persisted, even in my day. i was forced to learn to read the destination signs and pester the drivers continually to make sure i knew i -- where i was going. they used to happen so often -- be used to happen so often -- it used to happen so often. those little turnouts used to make me laugh because i used to have fun talking to all the older passengers and telling them that this was nothing new and that they should make sure they asked the driver continually where the bus goes. even when i was in high school, when i used to come home from games playing basketball at

sacred heart, the team bus used to drop us off 1:00 or 2:00 in the morning by the time we got back to school, and five or six of us were forced to take the bus home on our own, and we always reminded each other to make sure you know where your bus is going. do not end up stranded, especially in certain parts of town. that was back when we were teenagers when it was still safe to be out at 3:00 in the morning. can you imagine how people would feel when they get some house stranded on these buses without the proper notification? when i ride tehe muni, i notice they have these pre-recorded messages. they should have a pre-recorded message that says, "this bus is only going to sell and sell -- to so-and-so."

supervisor chu: thank you. are there any other members of the public who wish to comment on this item? public comment is closed. supervisor avalos: i want to thank you for holding this hearing, and i want to thank the members of the public for coming here today. my district as well has a similar problem. the 14 bus gets turned around quite frequently, and it is very frustrating. my agitation is based on that, and it is your experience as well. there is a lot of work to do. i do not want to be a constant thorn in the side of the mta, but i think it is important that we raise this as an issue that needs to be tended to on an ongoing basis, and i look forward to working with supervisor chu on it. supervisor chu: thank you. i also want to thank the members

of the public who came to speak on this today and also the many folks who contacted our offices. this is a problem. the mta like a way to get the system back on track, and i understand the way to do that, but julie having the experience is heard today about people who get left certain places across the city without clearly the next train really ready to pick them up and move them forward is a problem in terms of reliability and in terms of the public's trust about our transportation system. the other thing that i do want to underscore is in the outer reaches of our city, there are simply not a lot of options. you cannot suddenly get off a train that was short turn or stock in trends of service -- or stopped in terms of service and

ketch another one very easily. in terms of the impact on the riders, you may feel like the number of passengers is low, but at the same time, folks in the district simply do not have the richness of options the other folks may have in other places. i think that this topic is a good one to continue. what i would like to do is continue the item to the call of the chair. this is something that i think we have a lot of work that still needs to happen. specifically for me, some other action items, and things i would like to continue to seep from the mta -- i would like to see a breakdown of the causes for the delays in the system, very specific to what our -- are muni responsibilities and how many were related to things beyond their control. i would like to understand how much is presentable a rigid

preventable -- how much is preventable. i would like to actually see what the policy is for the turnaround. we talked about muni mta's policy, but i have not seen what that policy looks like. we have heard that the policy is if there is a train that is five minutes behind -- are there other things that are part of that policy that we need to better understand? perhaps as some of the public comments have made, the needs to be better public policy so we might consider not having these occur in the nighttime. perhaps we might want to consider making sure there is not consecutive turnarounds that occur, and certainly, we want to make sure there is a way to say when we say five minutes behind, there really is a train that

will be moving people long five minutes later. we often have a lot of hearings, and sometimes, they result in some kind of change, and sometimes, they do not necessarily result in anything you can measure. i would like to see something we can measure. i would like to see the mta work with us to figure out those metrics. do we want to see a certain number of turnarounds not really occur and that five or 10 months from now, we can see a different measurable number? is there something we can put together that helps us understand whether we are making any progress in trying to reduce this problem for many of our neighborhoods? that is something i would like to see. two final points -- in terms of the options, what we have heard today is not a whole lot of options that are really viable. we heard the idea of a stand by train, but we heard also that it is expensive. we have heard of the option of a

potential express line, but what is the likelihood of that being implemented, given where we are with our budget constraints? i'm looking for things that will be implemented all, things that really could work -- things that will be employmentable -- things that will be implementable, things that really could work. supervisor avalos: just to reiterate that, mentioning an option does not make the problem go away. it is nice to say that is an option, but if you have no intention of actually implementing that option, please do not mention it. that is something that i think is important to note. supervisor chu: with regards to communication, i do appreciate the changes that the m.t.a. has made in terms of improving communications to riders.

better communications is not a solution to the problem. it is something we should have been doing to begin with. letting people know where the end stock was really should have already been done -- letting people know where the end stop was. again, just with regards to the options, communications is not a solution. it is not something that is going to really help with the problem. with that, i do want to thank you for your presentation. i know it is not easy to come before the board, especially on issues that are difficult to tackle, but i hope we can make some progress on that. i would like to continue this to the call of the chair if that is agreeable. ok, continued to the call of the chair. without objection. are there any other items before us? >> no, madam chair.

supervisor chu: thank you. we are adjourned. >> on this episode we're going to focus on the opportunity day: we are in the middle of

san francisco victory garden. we have the sustainable guarden to live in balance with the planet and slow food nation and how people can live and learn about this amazing day. so we're here with the beat ranger >> we are based on the western addition. we have a program with teens. we came here to check out our broccoli. they are having a sustainability fair and they

can talk about this garden. >> are these sprayed with pesticides? >> they are not >> we also have beat rangers. what do you think of the victory garden. >> what do you think about that issue? >> i think we need to solve it by making more gardens. everybody can pitch in and help. even if you are not helping you can go and appreciate it. >> it's very healthy for the soil to plant these all together. >> so here with monica and keira. thanks for coming out.

what is your organization's role. >> we have important pollinating plants that you could use in your own garden if you wanted to increase pollinators coming in. and all these plans are these favorite plants. you can have butter flies come and pollinate the plants and they will get pollin and move it from plant to plant and produce seeds. >> why is it important to have flowers. >> so if you look around the garden, there's not much vegetation. having our plants around, helps

us to grow the food. >> where can people learn about your work? >> well we have an open program at our nursery from one to 4:00 p.m. at presidio nursery. if you wanted to see these. there are a flew places left and it gives you a sense of what san francisco looked like. >> so we're here with johnnie unite us. what's your method today? what do you want to tell the kids? >> don't panic. go organic. we're going to teach about gardening and how you live

lighter on the planet. >> what's the most popular part of the sustainable living road show. >> when you throw it. it knocks down an oil derrick and there's recycled switch. in the of one, there's 5 of them. you get to sort your trash into cans, bottles >> well, the farming gig. nature school can show you how. can you start with me right now. i and i will see you through. i over them a chance. i'm farming. i'm farming. and i'm farming and the name of earth. all right. i'm farming. i'm farming.

and i'm farming to preserve her worth. >> next person to knockdown fossil fuels >> why do you want to get rid of oil derricks. >> that's see what happens. >> try again. you got to work hard. it's not easy. it's not easy. >> we are with gordon jenkins. >> there's going to be a farmer's market. then this side is going to be sort of out door foods. slow on the go. local doesn't mean food that's

cooked slowly. today there's a community day at the victory garden >> i think one of the great things it's been able to do is have events. come together and plant together. all these people meeting them. planting. say, hey, this is growing food. [music] >> we're here with john bella

with sf victory gardens. what does this mean to you? >> the way we conceived this was a garden of community. we have come together to do this. here's some steps you can take. some real things you can do. >> how does this feel to put this in place and see the community come out? >> it's nice we created a social space. to see the community come and turn out and turn it into the place we're trying to create. this is a community garden and we had an incredible turn out. >> it wouldn't have been a community day unless there was

a community garden. any final thoughts for the viewers? >> i think we are talking about all out food production. we want to expand and do public gardening. whether it's backyards. unutilized public parks. we need to invest to get our communities involved. >> we're here can david from the department of environment. you are a member of a team

working with shawn rosen. the slow food nation here in san francisco. tell us about why the department of environment is so active in this area? >> when you look at food and the food system. it has an impact on the environment and on social justice issues and the san francisco economy. so the interesting thing about this, is gives us a wonderful demonstration. once we get them in. we can engage them about the issue and why food beyond the experience of enjoying food has an impact on our lives. there's an average that the piece of feed travels 1500 miles. it begins to reduce the environmental impact. we can grow just about anything

we need >> obviously the department of environment gets it. we appreciate your support in supporting today's production. we want to thank you and shawn at the department of environment. >> so we're here with mark leno of the 13th district. >> welcome to my district. >> so the city and county san francisco will pay for people planting these gardens. some of these neighborhoods don't have the same access? do you support that? >> if we can help people to access fruits and vegetables. these fresh produce products are not availab