cars, we find a need for transit light. when we have to move muni, who needs a transit light, we put stop signs in and that's not good and it has to change and one way to change it is to make the four-ways two-ways and that might help a little bit. what i forgot to say before and it applies to mission and the j, there are streets in san francisco that have double signs for double parking and i don't know if that applies to these two but it should if it's screwing up the muni and that would make it -- give the p.c.o.'s another hammer, a chance to get this thing done. the other ones that are not on the list, prepurchase of fares. that's very good. that's one no one's mentioned yet but coming from outbound, starting in bark darrow, the m and the j take about the same time to get to balboa station. if j's all screwed up and

delayed, maybe the m's should work as a j and the same way the j could work as an m. that would take flexibility in m.o.u.'s and discussions with the union but could help a lot. so i'm really glad we're beginning to nibble on these lines. it's the way to make them better. the unfortunate thing, when you're running every 10 minute, the turnback really denies people further out any service. i would also offer one little trifle caution. when you change the timing on the j, you might affect the other, the k, l and m also. my -- i use the k, l or m, and i notice that j follows n's or n's follow j's and that's because of the switch. if you regularize the schedule on the j's, you screw up and have to work the switch more times which hurts the other cars, this is a complex system.

just be careful. commissioner wiener: thank you very much. mr. planthold? >> i'm bob planthold. i've lived on either of two j line stops for 20 years and was also in the tapcac. i think we need better understanding of the on-time performance statistics. here's why -- midday, recently once, noon time, i had to wait 20-plus minutes for an inbound j on the surface. that means three runs. two runs were missed, and yet was it, they all three were late or were two totally missing? how do we determine? similarly, there was one thursday at 4:00 p.m., had to wait 20 minutes for an outbound j on church and 14th street. was it three runs late all that sequential distance or were two totally missing? how do we know what 76% on time or not. >> regarding the slide on page

four, there's a suggestion i made regarding auto zone tracks, there's a religious institution on church and 29th where often people double park waiting to pick up kids for kindergarten or religious services and they often overlap into the street car lane. i said why can't b.p.t. simply paint a white line to say this is where you cannot be and that hasn't happened. i support some of the suggestions for improving on-time performance like better p.c.o. and especially the left-turn signal for church at 16th for the 22. i need to call attention to a communications deficit on turnbacks and that is, because i sit up front, i sometimes hear central control tell an operator to switchback, but neither central control nor the operator ever asks, they never ask, does anybody in a wheelchair need the ramp? so i've been on street cars that were turned back at glen park where there is no ramp. that means if somebody was on there, they would have to dead head back to san jose randall,

get off, across, and head back again. i've been on street cars where after we were all forced to get off on glen park on a sunday morning, i had to wait 43 minutes, not five minutes. central control needs to ask those questions. the expectations people all in wheelchairs board up front. if something happened in the subway, they could be in the back and hidden. that communication is lacking. commissioner wiener: thank you. >> my name is janet tarlove. i own a business in glen park and glen park is particularly well served by public transportation. the exception is the link between b.a.r.t. and the other buses in the area and the j church, the station at that location is very unsafe and

inaccessible. and the glen park community plan outlines a solution to that which i think would be worth considering which is a street level stop. i think supervisor wiener was alluding to that in his remarks. and just another note regarding the merchants providing the customer service for muni, our own experience in that was not particularly positive so i just wanted to put that out there. we were really charged with holding these very valuable tickets, the transit tickets, and counting them every day. it was a lot of work. some days we would sell $5,000 worth of ticket and we, in the end, decided that it was impeding our ability to serve the customers who were there for our regular services. so i just wanted to share that

experience with the committee. thank you very much. commissioner wiener: thank you very much. >> my name is raymond and i graduated from mission high in 1999. i graduated from berkeley and we started an organization on campus called the neighborhood division project and we get youth from different neighborhoods to do community service for each other's neighborhoods so this year the youth leadership council have decided to focus on j church as an issue, to mobilize people from different neighborhoods to improve the service of the j. personally, i'm very frustrated with the j because, for example, last monday, when i was supposed to conduct the meeting with the group of youth leaders, the j

was 25 minutes late and i was late to the meeting, but the good thing is that these leaders were able to organize amongst themselves, but i do want to see improvements in j. i've been -- i live in san francisco for 30 years and i'm frustrated. i don't know what to do, you know. my solution is that you tell us what we can do and we'll be there to to anything, what we can do in our capacity. i'm learning. thanks. commissioner wiener: thank you. >> i'm alexandria edwards from neighborhood project. thetivity for me. commissioner wiener: point the microphone closer to your mouth? >> right there? the difficulty with the j for me

is that it's always late, seeing as though i live in china town, that i have to catch the j to get to school. and it's a convenient route for most of the teenagers that attend mission high school. and it causes truancy. like, many students are late so we have to make announcements over the intercom, taking away class time. already they're late. it's already a truancy problem, then we have to take out a little more class time to make an announcement about it or talk about it during class, taking away a lot of class time, causing bad grades, as well. and another problem with the j is that it's the routes are sometimes messed up because of around 30th street, it's kind of like -- they do a lot of construction over there so, like, they have to go off the track or something's wrong with the headway and it's a lot of

confusion for many of the people who board the j around the 30th street but after 30th going to glen park area, it's, like, it's not as many people on the j, so some solutions when we had a conversation with -- o.k. -- is that the j could possibly add more cars. they could add more cars to the j to just to run back and forth during rush hour with the 30, going from 30th back down to downtown, were some solutions we thought about. thank you for your time. commissioner wiener: thank you. >> if y'all want to line up in the middle, you don't have to walk quite as far to speak each time. line up between the rows of seats. there you go. >> hi. my name is calari meredith.

i'm a 10th grader and go to the downtown high school. i'm the vice president for the neighborhood vision project. the only issue that i have with the j, with the j church, is its punctuality. just like what my friend alex says, it's like, better, like, if they add, like, like an extra car or two so it could be four of them. because it's only two at the time and a lot of people, you know, like it be really crowded. but, another -- like, another part of it is that, like, when it says it's supposed to be coming, like, at a certain time, is that it actually doesn't, like, because last tuesday, like, i was -- like i was supposed to be at my gym like at 7:00 and i had to wait like 50 minutes for the j church to come so i had to -- so i had to kind of think, like, what should i do? should i walk or something?

but, you know, it's like -- and then -- and then with that said, it's like, it came, like, like 10 minutes before it said it was supposed to come, like. i mean, i just -- i mean, me, thself, personally, i just think