resolution. the second part of this that is critically important, a lot of graffiti is occurring at bus stops and on the second car or rail car. articulate and 60 ft buses are going in the back. upgrading the inside cameras, we put it on the outside of the bus so we can capture this on a real-time basis. our projection at this point is to upgrade the system the way that we feel we need to do is about a $30 million investment. we got through security grants about half of that money right now. we are moving forward on this and going through as many security grants and other sources as we can find because we think this is a critical piece of this not only for graffiti, but as a very valuable

management tool for incidents and safety across the system. those are the key recommendations. but back to the message that we're still going after this. of our own employees, all of us our constituents and things that we serve. we talked about this had to have campaigns. we need help. it is not a victimless crime. it is not kids being kids. it is a cancer. it is diverting valuable resources. it is negatively impacting service. and you have to take vehicles out of service, you make the time between vehicles longer. they go slower. and most importantly, it impacts

our image. with that, this is just a quick overview of what we are dealing with on a day-to-day basis. i have available for questions if you have them. >> no matter what we do, the graffiti seems to go up faster than -- as soon as we take it down, it amazes me where it happens and how they get it. but also astonishes me. what can we do? was the question? john has laid out what we have

done so far, but clearly, the of 4 cents apiece, we are arresting people. it takes time and staff energy. in looking at how we can deter people, if we can convey a message that we are taking this seriously, they can take that corrective action. one thing i wanted to point out, this was focused in terms of graffiti. we have costs that are north of twelfth 0.5 million. when we look at the parking signs and signal boxes, things of that nature. and as other 4 $5 million. we have a $70 million problem for this agency. >> may i? the was a very good presentation. and i have certainly seen the ad campaigns and these kind of

things on the buses. i think it is very effective not only conveying how we texts, but my question is this. the passenger text process is designed to prevent the passenger from confronting the actual criminal. and what happens in the instance where it comes in? if someone hopefully dispatched to the vehicle? is it just a report? the reason i ask this question, it is my understanding that if they can respond, they will respond to the vehicle. if that is so, i have of questions. my question is this. we want our drivers focused on the road. today, i took my child's vs

school class. the bus driver was amazing. she observed and that one of the children was in tennessee. i was thoroughly impressed. it reminded me that a bus driver is a trained professional of watching the whole bus at stops in all of this. does the bus driver have any way to report graffiti? i don't think we want to put the bus driver in a situation of confronting. i know of that policy is different with graffiti. we don't want the bus drivers text and while they're driving. is this something built into the system but allows them to also be an enforcement mechanism? >> let me try to answer the two- part question. when you either text or call 710-4455, it goes to the control center. it will be on a real-time basis.

the control center will call the police and we can dispatch and the police. we have not only our own police, but the ability to have city-wide taking over. it is very important. the second part of your question, we don't want to put them in harm's way. the same time, which said that there has to be less tolerance for somebody marking the seat or somebody painting the ceiling. we need to work with the operators to give them additional tools, if you will. there are some silent alarms that we have in the event that there is an issue. the head of the type of incident, this rise to that.

i think one of the things that is important in this whole communication message that we have to get after his the people, whether it is our employees or the writers, not to give up or say because you saw graffiti, who didn't get it yet to stop reporting its. >> i appreciate that. >> one of the r -- of what is one of our operators supposed to do if a witness to something that they think the coho you call the control center. >> in my experience, many of the drivers are very conscientious. they stopped the bus, they call the police and they will identify the individual.

we of the individuals that have broken doors. they get there, the police arrest them. they have the reports were the driver's participate. they identified the suspect and we put them. our drivers are aware that this is the policy. a key, chief. >> it showed one of the youth. you mentioned briefly that there is the cost to remove graffiti, but the results of the operating policy for we're conscientious about taking those of service. we do have an operating costs. the environmental costs is

repainting the all of that. something that has not occurred to me before that was pointed out, the buses that have the advertisements tend not to get graffiti. if they do, it is the responsibility, correct me if i am wrong, of the contractor. i know that we all have mixed feelings about the bus routes. i don't like open windows. others will not so wild about. it does help solve the graffiti problem on the outside of the bus which is something to keep in mind when we are looking at that in our budget item. one last thought that just escaped my mind. gone. >> i think that is a great -- nobody wants to be on their cellphone saying there's graffiti going on on my bus. is it possible to get that number?

israel is not possible to have a through -- i hear the announcements were they say if you see graffiti, call or text. not everybody can remember a 7- digit number. >> i did not want to leave the impression. we have somehow reached, a part of what we're recommending is a stepped up dramatically both in what we can do in our vehicles and in other places as was community outreach. there are a number of things that are being developed to go further. we talked about the next opportunity discussing this, who set of ideas that have been developed by the safety people, the security people. and kind of a focus group inside of the agency the fit the

same thing of constantly reminding people. it is an important point. we don't want people to accept it and we don't want them to give up. that is one of the things we have talked the operators about, just because you keep reporting it, it will fall through and get after it. >> of the dollar amount is compelling. people don't think it is going to be that high. the of realize what an effort it is. >> we have a unique challenge of because of the types of targets we are, a group of artists or whatever, you want to paint your symbol on the side of the vehicle. you can send it to someone else and get that kind of satisfaction. because of some of our

facilities, they sit between two neighborhoods. we have made changes to try to walk off the excess. for a number of obvious reasons, we don't want people traversing the tunnel. but we have got to make it more difficult for them. >> i want to thank you for the presentation. >> other any comments? >> no one has indicated a desire to speak on this matter. >> a couple of quick thoughts. historically, the problems were less with police had more within the district attorney because they did not feel it was a crime worth following up on. i've encouraged by his comments that there have been some successful prosecutions. i would hope that we would

really try to step that up. it is not just arresting people, but bringing them through the system. and did not want to take away from the graffiti issue. i did want to call to your attention montgomery and how will stations that have this ongoing dark feel to them. a of the new manager of ways in structures, what ever that is called out, really looks of priorities that include facilities, maintenance, and all of the issues in the tunnels cut those stations in particular are paid regularly and are bright in places where people walked away , not just feel that i have got to get out of here as quickly as possible. i think there are a lot of these maintenance issues that are challenges, not just with the

vehicles, but in particular with the facilities. >> we are back at public comment. we have a fairly lengthy closed session coming up, so we will just go with a minute on these. >> opportunities for members of the public to address the board on matters that are not on today's calendar. there is a one-minute limit. >> as we waited this long to give us one minute? what a horrible individual you are to give us that. i want to let you know, i promise you at the last meeting, april 5, have i would come before you to do research

regarding the drug's contracts. i heard today that we set out in appendix. the deadline was friday. they extended to may 13 because they don't have enough bidders. how are a lot of other problems with this. i found out the concerns of being ignored by the president of this board and by other members. your concerns ought to be addressed. there was a letter that went out in november of 2009 giving different reasons to you had different reasons to the bidders. you need to bid these contracts. [chime] why are the 13 garages before there were 14 grudges? there are a lot of questions that have to be answered and it is not going away. >> good afternoon.

i will speak very fast because i don't have any time. what my first point is, nothing is ever done for the cab drivers. i have been coming to these meetings for 20 years and nothing is ever done. the second thing is, the only thing that i know that has been done for cabdrivers is a left turn on mission street which we really appreciate it. very toronto was the person the fourth that. following up on that, the people that make left turns on mission street are also limo drivers. they think they are taxing drivers because they act like taxi drivers. the police do nothing. the police came down for a couple of weeks. they disappeared in north beach.

now they are back again in full force. >> [reading names] is he here? >> and this is rather important. two drivers had heart attacks this month alone and neither had insurance. the other guy had to be somewhat more creative.

i have been talking with a woman who was on the steering committee to create a cab driver health care plan. they were also instrumental in that. as the insurance broker that specializes in employee health care plans, the plan was finalized and ready to implement. i like to arrange for her to the next meeting. if we could make it an agenda item. >> he is in charge of the agenda. >> she could not wait long enough. she is a taxi passenger.

>> to the old members, i am still waiting for my error appreciation award. all i have gotten in march was three tickets. they have irrefutable facts, and unprecedented in scale where detail. my intention was to improve taxi service i want to talk to you, specifically, because that is your job.

if there is any problem, that is the problem. >> [reading names] >> good afternoon, directors. i am requesting you that we will not accept any town hall meeting. they need to bring somebody else for these meetings. we don't want the back door games going on. secondly, there were roughly 1500 people out here. we draw a lot of people and enough is enough. we are quite conscious, too. but we will go for a strike will stop all of the cab's around here. they have done nothing for the

drivers. you have been painful. you're going for the gas company. please leave this job now. >> why don't we take a vote to go into closed session? >> of wanted to discuss the intrusion of technology that is in the cabin. i have six wireless and it's in my cabin. three of these gadgets can be going at once. the issue of the electromagnetic frequencies. 10 hours a day at close range is chronic exposure.

they focus back on to the driver. on april 0 of them, they voted not to mandate any more of this electronic equipment until a study is done to determine the health effects on the drivers. is there going to be a steady? where is it going to come from? i want to address the security cameras in the cabs. it is coming to my attention that they are being used to spy on drivers. you need to set down some guidelines. these cameras are supposed to be there for our protection, not to invade our privacy. >> and these are the last two people. >> i wanted to say that in 2013, there will be america's cup.

i am hoping the will consider the single operator medallion as part of the taxi solution. i don't think it should be relied solely upon, but it should be part of the picture. if you could allow a few more tax drivers the opportunity to represent and the ambassadors to the city when we have a lot of these visitors come here. a hope he will consider that. and on the market street, the right turn only is a great idea. it is one of the said that it has improved the flow of traffic for buses, taxis, and pedestrians. >> the last person to turn in a speaker card. >> i think the town hall meetings are a good thing and we should have more of them. i think chris is a good mediator and liaison between the driver's head you guys.

i would also like to complain again about these cameras a little more. these were supposed to be for our protection and they're being used to monitor the us. the companies are spying. they're listening to our conversations and we get in trouble for turning them off or covering them. one company even has a sign that says your card will be revoked if you disable the camera. if you're not already aware of its, it says we have the right to disable these cameras if we are leasing the vehicle or we own it. all the cabdriver's i know of our leasing of vehicles and that gives them the right to disable it. we shouldn't have to want to disable it, they're being abused and there is no oversight. >director nolan: next item.

>> discussion whether or not to conduct closed session. director nolan: we have a speaker. >> this will probably take two minutes. the closed session requirements are very narrow and specific. i was concerned three a year past and it is that your sessions in regard to labor negotiations include your outside consultant on public relations. and i believe that individual or those individuals are free to be present in the closed session. the closed session language is very specific to instruct the designated labor negotiator with regard to matters within the scope of representation.

it does not allow you to meet to discuss how to spend the matter. i don't want to have to file a complaint with the task force, but we may have to do that. living on with regard to another close session matter where you were discussing the appointment of a successor -- [chime] >director nolan: what would your concern be about that? i am trying to give you a little bit more time. >> i am a little slow. with regard your discussions about appointing a successor executive director, again, it is very narrow. it is appropriate to meet in closed session to appoint a

director. i don't believe it is appropriate to discuss succession planning for an appointment in the event of a vacancy. i don't believe that is something you can properly do. had to conclude on that point, in the event that he vacates his office in some manner or another, i wanted to offer my support for the appointment to the position. director nolan: is there a second? all in favor? we are in closed session. >> item 17. the board took no action. the board discussed labor negotiation and took no action.

>> second. arcs thank you superior -- thank you.

>> i pledge allegiance to the flag of the united states of america and to the republic for which it stands, one nation, under god, indivisible, with liberty and justice for all. >> roll call of the commissioners. commission president mazzucco. >> prefpblet. >> commission vice president marshall. >> present. >> commissioner dejesus. >> present. >> commissioner hammer. >> present. >> commissioner chan. >> present. >> commissioner kingsley. >> present. >> commissioner slauger. >> here. >> commission president you have a quorum. also on the dais, we have dr. joyce hicks, and would wow like to introduce our other guest? >> we have a very special guest tonight. our special guest tonight is our