so, tell us the overall strategy. >> the overall strategy for the t-line -- we have transit fare at inspectors. there was an audit conducted about a year ago, with the concern that the t-line, the fare increase was the highest on the t-line. the fare inspectors were moved to muni metro, so they could have a more concentrated effort, and that is all the way up to a third straight. you have more of those folks up there. there are folks that are completely dedicated to that area. supervisor cohen: is this a

standard approach to fare evasion? or is this unique to the se? >> i'm not going to say it is unique, because we have targeted this line. i do not want to say it is just 33. we have a concentrated effort on the line. it is a high target area where we see the need for fair enforcement. supervisor cohen: ok. ok, folks. i am done with my questions. supervisor mar: i think we should open this up for public comment. supervisor cohen: i think we should. i would like to call up linda richardson. >> good afternoon, supervisors. thank you for putting this together. i just want to establish there

are substantial improvements on the t-line. we attribute that to a substantial improvement in public safety. i think in the last year, supervisor mar mentioned with the killing in hunters point, i think muni has gone beyond the call of duty. i am here today, representing the bayview/hunters point land use committee. supervisor cohen mentioned that we worked very tirelessly. i think the fundamental issues we found have still not been resolved. i think muni actually did not

consider the t-line to be a dedicated line. hunters point spent months working with need to try to change that, and. -- with no need to try to change that. the fact that you are combining heavy usage, and you would have that, and again, it is not a coincidence. sooner or later, we will have the problems that we are having right now. you are pulling in and you are pulling alps -- pullng out, and it seems to me at some point they do not have the right of way. one of the problems come up when you are at the subway and to try to track the moment -- the

movement, we are sitting there, and you can track the end and everything else. it is somewhere. it is no where. the only thing about the t-line -- at that point some of people are nowhere to be found. that needs to be corrected. a think when you look at the growth in the southeast -- i think when you look at the growth in the southeast, the mission bay, this is the lifeblood. this is going to be the largest sector with the population, and so, let's deal with that right now. have the t as a sedicated line. and you need to tell us what the start or end point is going to be. [chime] and it needs to work.

it will cost performance later. supervisor mar: thank you. >> first and foremost, in this deliberation, i think the right question needs to be asked. you know, supervisors, you ask like commissioners or something for the san francisco transportation authority, right? you have a commissioner from district 10 who should be here. do we have that person here? if you do not have that person here, you need to find out why. there used to be a person who represented us, and throughout that time, she has not been doing her work well. having said that, when we have

the 15 and third, it was a perfect system. you could take the bus from city college of the way to chinatown. the third street, all this deliberation, they talk the talk, but they cannot walk the walk. there are many factors. non-and the main factors is we do not have the software. we have all trains. the second factor is. if you take a certain portion of the lines, the third light rail perform somewhat well. the other day, i was waiting,

and 3 trains -- not one, not the law -- not two. we waited 50 minutes for the train. supervisor mar: where was this? >> the bay shore. it is quite a popular hub. you wait for 15 minutes. you have an algorithm. you can use the algorithm and reduced the statistics. this is the point. in the past, the fifteen and third performed well. today, the third street light rail should be given an f-minus.

that is my analysis. what i heard today was an analysis of the paralysis. we do not need that. when it comes to the language, most of the chinese constituents take a different line to get to chinatown you bang -- to giant dump. many others who speak chinese. -- to chinatown. they need others to speak chinese. [chime] >> good afternoon, supervisors. i am it long time in muni -- i am a longtime muni rider living

in district 10. thank you for holding this meeting and for your sensitivity to the diverse riders in district 10. i want to suggest that in addition the finding of broadcasters on the buses, muni bad -- add 311. this is easy to transition over. if the project is supposed to have riders, this department would have been assessing our diverse residence for all these years, and not just this year. muni would have recommended --

rather the tep would have recommended to muni to repair these, especially in the front. it is really problematic, especially in the morning and early afternoon. so riders are very vulnerable. how can anyone forget the video of that helpless woman who was thrown off last year. tep should do periodic trilingual oral and written input from our diverse residents said they are really serving the residents of the southeast areas.

>> walter paulson. ♪ i'm sitting downtown hope the minu is on time sitting downtown waiting for the t-line why don't you fix it? we have been waiting long, and i hope you fix it fast please some are even faster like you always see so i am saying to you i am sitting downtown hoping the muni t is on time sitting downtown, and i hope it

comes around in it is going to be fast again on time ♪ supervisor cohen: ok, thank you. >> good afternoon, supervisors. my name is joe voss. i am probably hear more as a resident than anything else. i very rarely use the t-line, because i cannot afford the extra 12-15 minutes it takes to get from my house to the city. pete improvements were supposed to be made -- the t-line might

have originally gone across the third street light rail. in makes sense -- it makes sense. at this point, i am trying to be very supportive of muni's need for more rolling stock. do indymac. if you put the 15 back -- do the math. if you put the 15 back, you might find there would be a great amount of savings. maybe, that would be the magic answer. i realize there are federal funds and all these other things that could be impediments.

on the right-hand side, they put everything you can do, and on the left-hand side, you put everything you can do, and i just finished pulling the appeal of the permanent -- permit. the coach facility to replace the kirkland yard. it will be a diesel facility. however, there are not a lot of hybrid diesels yet.

i did go on and on. but need has to show up to the meeting where two people with any knowledge. we asked for the questions to be transcribed. could we see them. we have to answer. we will see if you wrote down what we think you are supposed to cover. i just cannot say enough about my frustration with muni. maybe they need more employees. i do not know. >> good afternoon, supervisors. thank you for spreading the information on the e-mail's. we have an opportunity to communicate and share.

i live on the most beautiful street in san francisco. in an engineer -- i am and engineer and there are a few prospective i have. also, i have been part of the state's deep product to the department of public health. before coming here, i surveyed a few members blinis domino games.

-- a few members playing these domino games. the communication issues were highlighted before by mr. deco sta and a few others. the design intent is not being met. supervisor cohen, i am glad you're asking some many good questions. we have senator feinstein and senator boxer and others. they have worked so hard to get the system going. i want to implore the officials -- muni officials. look at light rail as an organic entity. also, all of them, they are

modern designers. these urban systems are treated almost as living entities. we are just barely able to makee discomfort and dissatisfaction. in these to go beyond. -- they are showing the discomfort and dissatisfaction. it needs to go beyond. say, wow, that is now my job is there. that is out. that is the benchmark. [chime] thank you. these are $2 i did not pay for on the fair coming here. i will make a donation to the

treasurer's office. thank you. supervisor cohen: thank you. well, to wrap up all the public comment and testimony, thank you to mta. thank you for answering questions. although we did not have any members of the public that actually were lined out the door, believe me when i tell you -- and i have the data to prove this -- i hear from residents all the time complaining about their dissatisfaction with service. the entity is organic, and it as dynamic and ever-changing, and i would like to ask the chair to file this to the call of the chair so we can revisit this discussion, and i look forward to having my questions

answered, and volume reaching out to you because we really need to work together -- and i am reaching out to you because we really need to work together. supervisor mar: thank you supervisor cohen -- thank you, supervisor cohen. without objection, continuance to the call of the chair. are there any other items before as. supervisor mar: thank you, meeting adjourned.

tape 55 >> welcome, this is carl. >> great to meet you. >> great to me you, and i want to thank you for your interest and this is the city's animal shelter. and come in and a lot of people come here to adopt a animal or if they have lost their animal or looking for other animals.

and we deal with other animals like birds and rabbits and you name it. this is more to see in this facility and more to see in the community. and i suggest you go with an animal control person and see what they co, whether rescuing animals in distress or hit by a car or dealing with aggressive animals or wildlife or a variety of things. you can only get that flavor with them and doing it first hand. >> i have been with animal control for about six years, i spent a year in the kennel and then the office came up and i started doing it and it really fit. it's really the job for me. and animals i have to handle and i know what i am doing, i

rarely get scared. [whistle]. we do a lot of investigations and most are not as bad as people report but everyone once in a while they are. and i had one and people had moved out and the dog was in the inside and it makes me teary and when the dog is in the backyard, and i can pull an animal out of a horrible environment and feel good. >> where does this animal go after this? >> they go for the shots and then the kennel. >> and if they just found this, and once we enter everything in

the computer and they can track to find out if the dog went back home. we hold them for five days. >> this is a stray dog and it came in today and we immobilize it and then put it in a room with food and water. >> and then evaluate for medical behavior and see if anyone is interested in adopting then. >> we want to be sure that their behavior is good for the average adopter and not aggression problem, toward people or animals. >> and if they growl and don't bite the hand, she passes that. and good girl, in case she has something in her mouth, we get it out. and one more test, called the

startle test and it startled hear but she came to me. and passed the handling test. >> for the mental exam i feel for lumps and bumps. and the ears and see if they are infected and look at the eyes and be sure they are clear and don't have cataracts and look at their teeth and heart. this is the first job that i feel i make a dvrngs. -- difference. and we may do 40 to 80 animals a day for treatments. and do blood work and skin scrapings and cultures to diagnose different diseases. and x-rays, i can take an animal that would be

euthanized at a different shelter and fix it and get it ready for a home. >> we have a partnership and we let a professional groomer run a private business from our facility and in turn grooms our shelter animals. what is the big deal of that? when someone comes to adopt an animal, if it looks good, chances are it will be adopted more. >> and we groom and clean the ears and the works. >> typically a shelter wouldn't have grooming? >> not at all. and these dogs are treated with the utmot -- utmost care that others can't provide.

this is a shampoo to bring out the luster. and i feel satisfied in helping the shelter pets be adopted and to be a part of such a wonderful staff, from the top all the way down. if she passes our evaluation, she will stay until she's adopted. if you are interested in adoption and don't want to put them to sleep, that means at a last resort, we will give you a call before putting to sleep. you are not bound to the dog, and we would give you a call, and it's an actual adoption and cost $107 and it will be your dog. >> the volunteers to meet are the unsung heroes in this field that take the animals to

hope and nurse them to get strong enough to come down and rehome. without volunteers, i would have to be honest to say this wouldn't be much more than a pound. we thank god that we have the number of committed people coming down and helping us out, it makes all the difference in the world. >> when you want to come in and volunteer, you go through a general orientation, about two hours. there is a lot of flexibility. and the various programs available, are baseline dog walking. you can work with the cats. you can work with tony's kitty rescue, with the small animals and guinea pigs and birds and chickens. >> you always have an appreciative audience. >> do you feel that what you

have learned here helped you with your own dogs? >> the training they don't have? yes. and it's things that you learn, we usually outlive our dogs and every time you get a new one, you have skills to teach them. >> one of the programs is training program and it's staffed by a member of the community and one of the programs she has is dog socialization. >> we started this program for canine socialization. and all the dogs available for adoption get to play for two hours. and it's a time for them to get incredible exercise and play with other dogs and we have