commissioner campos: i would also encourage the same thing with other supervisors, to the extent they see something on the list that should give higher priority, that you are open to that discussion because we will have a better sense of the concern that people have in these neighborhoods. thank you. commissioner chu? commissioner chu: following up on the 15 mile per hour zone near schools, that is a good idea because we often hear from parents about people speeding through. just a question for you about whether there is -- whether it requires an environmental impact study or is this something that we can do without? >> with this particular project, it is just signs. there are some criteria that have to meet, but in general, most of these schools will qualify for this signing a

spirit pretty straightforward commissioner campos: thank you. >> i will also say, the enforcement and outreach, evaluation, will be discussed and has been discussed at the task force meetings that are ongoing. there is a five-year prioritization program amendment. this is to reprogram allocated funds. a total of over $3 million being the of the data from this project. we are doing comprehensive improvements to the signals. you will be able to see where all of those programs go. mission-geneva project. and that was in 2007 to address pastern and vehicle conflicts at the intersection.

the project experienced several delays of over one year. cost increases as well to to condition there were identified during design. paul relocation, drainage, etc.. the project is at 100% design and is ready to proceed to construction. you heard briefly about the oak hill bike lane improvement project. this includes funding for planning an environment of design which will be completed over the next two years and that the project of for discretionary grants discussion and in transportation demand management project that you also heard about briefly. commissioner campos: thank you very much. colleagues, any questions? why don't we open it up to public comment. is there any member of the public that would like to comment on this item? >> andy again. i want to express gratitude to

mta staff, ta staff for helping to put this together. as you heard, as a tfca idea, it does not fit so well. not so good for prop k. we will come back for tfca later. this is an indication of the changing environment in the city. we adopted our bike plan in june of 2009. we are halfway through building out the projects. we are moving along quickly. that is exciting. what is next? coming back for bike ways for everybody. the automated counter on fell street counted a 26% increase in one year. that is why this project is important and why we are so glad to have this come to you. commissioner campos: thank you very much. is there any member of the public that would like to comment on this item?

seeing none, public comment is closed. colleagues, we have a recommendation from staff. a motion by commissioner avalos. yes, commissioner? commissioner chu: a question regarding the asset management project. is there an anticipated time when we would be implementing that? >> yes, the design and implementation phase would be advertised in march 2012, fully operable -- operational by june 2013. commissioner campos: great. we have a motion. if we can take that -- without objection. please call item eight. >> item 8. recommend approval of the strategic analysis report on the role of shuttle services in san francisco's transportation system. this is an action item. >> the staff memorandum begins on page 74 of your package.

the sar report it is an enclosure. i am presenting this morning on behalf of deputy director chang. she is on jury duty. i also wanted knowledge former authority staff member margaret cortez, who worked with tilly through much of this sar's development. just for background, i want to set this up for a moment by reminding the audience and committee about the purpose of authority's strategic analysis reports. sar's our request by any board member and our short policy level investigations concerning areas of board interest, whether transportation performance, funding, or at a transportation issue that is a concern to the public. they are authority work products intended to provide initial training to guide the future development of policies.

with this particular strategic analysis report concern and shovels, completion of this process documents, studies, not rich, findings, provides input and recommendations to the city, particularly, the sfmta. completioncompletions do not esw fees. this was adopted by the former commissioner in wrist -- former commissioner dufty. this was generating a high degree of public and neighborhood concern regarding neighborhood impact and city agencies that could have a venue and policy to manage and integrate this formerly absent part of the system. we are also approached as it was developed by a group of downtown shuttled of -- shuttle

providers who needed better interest in informal collaboration or more formal conflict -- consolidation. that has been the focus on regional employer based shuttles as well as circulator shuttles. i will give the rest of my presentation on the region and i will have -- if you have questions i will be glad to answer any topic. supervisor campos: in terms of process, once the report is moved, what is the next step in terms of taking the recommendations that are in the report? >> i will address this in a couple of slides in the presentation. two of the approved items were to provide local matches. one of the sub-processes of that effort is to pilot the recommendation. supervisor campos: thank you.

>> reviewing the issues associated with that of the shuttle, we wanted to understand the range of benefits and impacts and how some of the concerns raised by constituents and stakeholders on neighborhood impact be address to while maintaining the interests of the sector. in our study in partnership with four major employers we did a survey of passenger shuttles and had a 50% response rate, which was fantastic, calculating the benefits with these original operations in public testimony. these shuttles provided significant citywide regional benefit in terms of emissions reduction. we found that over 50% of writers would have driven alone to work if the shuttle had not been available. from a workforce perspective the shuttle's aided productivity of

the employees and for the employers. we also research to that the shuttle's assisted households in not using their cars as much and getting rid of one or both of their vehicles with benefits for the neighborhood as a whole in terms of reduced parking demand and traffic circulation. we conducted a high degree of outreach targeted to three neighborhoods of concern. where the shuttle operations are concentrated in the city. we found that public shuttle operation opinion varied significantly, but well over the majority in our efforts had over 800 responses in two types of surveys. in our community meetings there

tended to be more voices raised with specific concerns that centered on the operational and highly localized impacts it with disabilities and concerns over emissions and idling with presence of vehicles and muni stops that potentially impact operations if the vehicles are not potentially pulling in. moving on to central planning, the most important one to stress is that the employer based shuttle's play a valuable role. serving what we would call a choice market of transit riders. folks the majority of whom would not have their needs for alternative transportation met in the city and region. so, they are really allowing for thousands of cars every day to be on the road with of thousands

of tons of emissions to be avoided. mentioning the highly localized areas, 90% of the stops used by the regional shuttle were also munis sounds. there may not be an actual conflict. this is an issue that we look that a great deal within the scope upper sar, limited to budget we could not do comprehensive data collection. some of the impact is not as intangible. it may be that both vehicles can fit within the zone but one of them is not able to pull to the curb. which presents safety concerns. this offer gets at the frustration held by many members of the public regarding contact and reaching out. how do they coordinate with the

city or shuttle providers to address specific concerns? in the past we have worked on an ad hoc basis. as you will see in my next recommendation, we are proposing a pilot program to develop operating policy guidelines. supervisor campos: who decides where the stock for the shuttle is? >> currently the provider of the shuttle based on demand fluctuation over time. one thing that we heard from operators of the shuttle was that the ability to adjust that overtime was very important. and the collaboration where we would seek to maintain that flexibility would also protect others for the use of that curb space, be it muni or otherwise. we want to see the shuttles continue to grow, but in a

responsible fashion in line with operating guidance and policy within broader transportation systems. we recommend that the sf mta called muni partner program, involving a designated shuttle point person on staff that would lead that coordination and investigate into public complaints and coordinate with the other related mta policies that are beginning to emerge. other things that are beginning to look more generally and how we allocate and manage this scarce and valuable resource in the city, that curbs base. -- curb space. an authority led project in

collaboration with city departments, we are lucky that the region has stepped up to kick in funding for this project. during this period of the pilot launch, it will take 18 to 24 months. having it funded is really great because we anticipate depth and early portion of the program is when the larger level of effort will aspire work with stakeholders and the wall, the board, the public developing those policies around where we bought the shuttle's to be and where we do not want them to bqe where it is appropriate for the board to say that this is done can be shared shuttle stop. this one has a bus coming every two minutes. it needs to be extended or the shuttles have to move up one block.

coordinating with the police department in evaluation procedures. there has been discussion and concern from providers to extract fees from the shuttle observations. nor the approach that we will be taking during the pilot. this is an opportunity for us to affect ongoing needs for staff as well as how the city wants to incorporate shells at the curb whether it be ongoing with various stakeholders reporting back to this committee throughout that project. with that i will be glad to take questions.

supervisor campos: i think that this is a very useful report and we want to thank the former commissioner for requesting it. thank you for the presentation. well done. any comments or questions? supervisor wiener: and he was well. two of the three focus neighborhoods are in my district. it was a big issue in terms of people concerned about the impact and the many users of the shuttle's lived in my district. i commend the mta for its work. it is critical that these shuttles continue to exist. in particular i really want to emphasize the importance of routes and stop coordination, making sure -- we should not be

regulating these things to death. but right now there is very little coordination. to the extent that the mta can work with those provided to coordinate those shuttles, it would be great for stop coordination. we also need to make sure that most of the shuttles -- not all of them, but most of them are not labeled. i have constituents about -- concerned about shuttles that are not labelled and they had no idea what it was. so, there needs to be an easy way for people to access and to know if there is an issue, which show it is and be able to call one person and interface with

that person without the supervisor's office doing random research. in terms of bus stops, i think that it would be a mistake to start creating new buses sounds or extending bus zones for corporate shuttles. i think that that would go over like a lead balloon in terms of removing the significant amounts of parking given the number of spots in one bus zone. but i like a lot of the ideas in this report and am thankful for it. i am curious to know if mta will be responding today. >> the executive director is here if you have questions. supervisor wiener: i would be interested to know their perspective on this and how they envision moving forward. >> morning, but that peaveys -- directors.

-- good morning, directors. to echo what i was saying, these shuttles are a value added benefit to reducing greenhouse gas emissions. let's talk about that some more. what can we do in a city with these shuttles'? we have a small amount of people saying they have concerns with them. with that, we are looking at the current regulatory permit that we have to determine the best used in terms of the overall transit system that we have, looking at a way to make them a part of the transportation system. as you mentioned, people do not know what they are.

there has been initial concern by shot providers do not identify themselves because they constantly change their route. at that time it is time to explore better identification. for the residents that use? , where do they stop? one question that we have had as a part of this, we received a grant from the mtc and hired a transportation project manager for issues in the city. one of their key talents is working on this program. one thing to look at and explore as a city is that as we work closely with shuttle providers, their role in the transit system is going to open up policy issues. you cannot ride on the shelves

to use these services. the shuttles are in place with development agreements a few years ago, recent trends have gone in to make them duplicative. there are customer markets that some providers believe are not interested or willing to use the system. we will have to look at these broader issues and what makes sense in terms of how we have them, as partners in the transportation system. we want to be very cautioned and saying that we are not using this as an opportunity to charge an extra fee. in terms of time loading allocation, what would make

sense now? exploring all of the options. ." supervisor campos: thank you. supervisor chiu: i had a couple of questions. from my perspective, and many of us see it this way, san francisco is becoming a veteran community for silicon valley. every day we have tens of thousands of san franciscans going to work in silicon valley. as a city we have to think about what we can do to keep these companies here. we have lost hundreds in recent years because of other city policies. putting that aside, let's talk about transit for a moment. it is my perspective that these shuttles are good things. we understand the impact of private cars on the streets and we want to make sure the

shuttle services being provided continue. but there must be an appropriate level of regulation. i think that many of us have districts where we have seen the proliferation of these to our bosses. understanding exactly where these routes are is helpful. i would like to ask the various companies that provide these shuttles to be in more explicit contact with the city. i would like to specifically thank a google who has reached out to was to think this through. i know that many constituents wonder what the better suggestions are and we do not know who to provide this is used to. one other issue that i would hope that the mta things about is how this intersects with our tour bus industry. from the tourism industry my

district in particular -- i received countless complaints from constituents about the relatively unregulated situation that confronts tourism -- tour bus is related to tourism. while but -- while that is also something that we would like to see as it intersects with how shuttle buses work in the city being good, i think that you know that my office has asked the mta to provide a tour bus policy to better proliferate the regulation of these tour buses and figuring out how that intersects with each shuttle buses will be important as well. >> she has a very good plan this year and it is a good way to look at getting off that policy. >supervisor chu: the questions and comments that were made

already covered by topics. quickly, the importance that the supervisor made in terms of the additional parking issue is not lost upon us. because of the benefits of the shuttle program we would not want to do something that could harm that cordis incentivize companies from providing the shuttle's. that is an important concept and i appreciate the comments that were made. i think that one of these photographs really shows something that looks more like a tour bus and often around city hall we see those kinds of conflicts. to the extent that that could be factored in would be helpful in certain areas of our city. >supervisor wiener: i really want to emphasize, at least for myself, and i agree with supervisor chu and the public at

large, in my view these corporate shells are extremely important. they provide a huge service to a lot of residents in san francisco. they reduce congestion on our roads. of course we all have constructed -- constructive criticism and ideas to make it better, but i think it is so important not to make them less accessible for the residents of san francisco that depend on them every day. i also find it appropriate to explore the tour bus issue, but i do not want to lump in corporate buses and or bus shuttles together. they are very different in terms of their respect for this to the city. nothing is perfect, but my experience in general has been that other than the size of the

buses, causing the issue -- we had one for a long time that was literally stopping at castro and blocking entire crosswalks while tourists went around the neighborhood and it was impossible to get them to stop. it is really apples and oranges, although it is important to explore that issue. supervisor campos: staff with anything else to add? i would like to thank staff for the great work and presentation. i hope that this is an item that we will bring back to the committee so that we get an update on where things are. i think that the goal is to strive to balance to work with these companies providing this essential service in a way that these consumers in san francisco have issues with. let's open it to public comment.

please come forward. >> i want to say thank you to everyone who understands the huge benefit of the shuttles. supervisor campos: speak into the microphone, please. >> a lot of the information provided is very outdated. it is from late 2008, early 2009. if you look at shuttle usage, it has gone up significantly but the number of complaints have dropped over time. there is not a direct correlation between the number of complaints and the number of shuttle riders. some complaints started before companies understood all of the impact.

muni first, we immediately get out of the way when there is a bust their. i understand they are happy to work with them but i think that the four recommended a program. supervisor wiener: [inaudible] >> veronica from google. supervisor wiener: all of the corporate shells are in and out much quicker than the others. there are probably a number of reasons for that i do not recall ever seeing one of them spending an undue amount of time at the bus stop. >> companies that run shuttles have committed to less than three minutes and have made efforts to make a boarding better.