warrant out of san francisco. he was exiting a driveway in a vehicle at the time. the officers attempted to block him in. the suspect fired upon the officers with a handgun that he was in possession of. the officers returned fire, and the suspect then would across the street in collided with a parked vehicle. officers rendered medical aid, took him into custody, called for medical aid. they responded. he is recovering from his injuries. i believe his condition has been upgraded to stable at general hospital. in addition to the handgun he fired on the officers, inside the car there was the suspected assault rifle. i believe -- i do not have the exact number -- i believe there were 40 rounds in extended

magazine. and with that, i will yield the rest of my time to capt. mahoney. >> the captain is line item #two. we will move on to the occ director's report. any questions for the chief? i think the officer should be commended -- the officers should be commended. i think the officers should be commended for their hard work. it is greatly appreciated. >> thank you. i will relay the sentiment. also, neither of the officers today were injured. >> that is great news. anything further for the chief? ok, we moon -- we move on to line item b. president mazzucco: good

evening, director. how are you? >> very well. i am joyce hicks, the director of citizen complaints. also with me, my colleague who will be here this evening to answer any questions you may have. id is a pleasure to be here this evening to speak about the occ. the occ is the third largest civilian oversight of law enforcement in the united states coming -- in nine states, only surpassed in -- in the united states, only surpassed in new york and one other place. in 1982 -- it became operational in 1983. the occ was originally an office

inside the police department, but it later became independence and served under the supervision of the police commission, which is a billion, also. the office of citizen complaints investigates civilian complaints against san francisco police officers, and we also make policy recommendations for the san francisco police department policies and practices. in california, law enforcement agencies must have procedures to investigate complaints by members of the public against peace officers. the office of citizens complain serves that function for the san francisco police department. the occ is staffed by a diverse group of civilians who have never served as a san francisco police officers. some have served as law enforcement officers in other

agencies. the occ has 35 staff members, the majority of which are investigators. there are attorneys and support staff. the goal of the occ is to increase public trust in law enforcement by being the bridge between the public and the police in matters of police conduct as well as peace policy. to that end, the occ's mission is to ensure accountability by conducting fair, timely, and unbalanced investigations and making recommendations on police policies and practices. when we conduct an investigation, we do so to find out what happened. we follow the evidence. once we complete the investigation, we make a finding of whether the police officer violated any state or federal law or whether the conduct was

proper. if after the investigation, the occ finds the officer violated the rule, we forward our findings to achieve greg suhr for action. this can result in up to 10 days suspension. the police commission has jurisdiction over cases recommending penalties exceeding 10 days suspension. to give you facts and figures -- first of all, we provide mediation as an alternative to discipline. that represents 6% of the 812 cases be closed last year. the mediation program allows us to resolve the case and a dispute resolution format, and the goal is to bring the involved parties together, the officer and the civilian, in an

effort to achieve mutual understanding. we have a partnership with the community board and the san francisco bar association, and these two organizations provide neutral mediators for the mediation. our mediation can be conducted in languages other than english. our mediation program is voluntary and that both the officer and the complainant must agree before the meeting can occur. participation in the mediation program is at 96%. san francisco has the highest per-capita mediation of similar programs in the united states. to share a few more statistics about the occ and the complaints it received in 2010 and how we resolve those complaints.

in 2010, the occ received 854 complaints. it does represent a 16% reduction in complaints we receive in 2009 when we receive 1018 complaints. last year, the occ said sustained allegations in 9% of the cases we close. we found proper conduct in 29% of the cases investigated. and we found that 3% of the allegations were not true or unfounded. when we look at the types of complaints we have received, unwarranted actions represent 35% of the allegations and the complaints we received last year. this is followed by conduct reflecting miss credits. 27% of the allegations. unnecessary force comprised only 10% of the allegations. and the sustained rate for unnecessary force was only 2% of

the cases. approximately 26% of the complainants were african- american. caucasians comprise another 32% of the complainants. 18% refused to stay there raise. latino represented 12%. native americans and pacific islanders 2%. the occ is located on the corner of van ness and market. we receive walken complaints regarding the police conduct from the public -- walk-in complaints regarding the police conduct from the public. we have an answering service for after hours complaints. the staff speaks several languages including cantonese,

mandarin, burmese, and spanish. we will obtain interpretation services for other languages. you can also file a complaint at your district police station and personnel will forward the complaint to the occ. as a said earlier, if you want more information about the office of citizen complaints is deepening, senior investigator mcmahon is in the office. that concludes my remarks this evening. president mazzucco: thank you. commissioners, do you have anything to discuss with the director this evening? hearing none. thank you for giving us an idea of what the -- the occ what does on a daily basis. we're trying to move cases along faster. the occ has been very helpful in getting their investigations it done sooner than in the past. under director picks, it has

been a great change -- director hicks, it has been a great change. just letting the committee know a lot of that our work has been done by director hicks. >> thank you. >> item 1.c. the commission president's report. >president mazzucco: i do not have anything to report tonight. commissioners, do you of anything to report on? hearing none, let's call for public comments. commission announcements -- are there any commission announcements? >> item 1.d is commission announcements. president mazzucco: anything we need to schedule at this time? vice president marshall: mr. president, i would like to

calendar for july 20 at a presentation by the office of immigrants on the community ambassador program, which is coming back. we might even have an appearance by vincent. we could actually bring the ambassadors in the -- in. if i could just have that after -- added to the agenda. president mazzucco: that would be a great idea. how does our agenda look for july 20, bobby? >> largely it is the reports. president mazzucco: that will be perfect. that dovetails what we're doing about the community policing. that is a mid-level approach. great idea. thank you. that is on for the 20th. is there any public comment about these reports as you heard? next we will hear from capt. mahoney.

is there any public comment on these matters? hearing none, public comment is closed. oh, yes, sir. of course, sir. come to the podium over here. >> [unintelligible] president mazzucco: is there regarding an item taking place ingleside station or here. >> [unintelligible] president mazzucco: ok. >> my name is joe. i am a political petitioner. i register people to vote. in the past couple of months, we've been collecting signatures for the ballot for november and next year. in the last two months -- actually in the last couple days -- we have encountered a great deal problems.

not a great deal of problems, but problems with the police station. they have a shopping center with a trader joe's, a borders, and the last couple months, my interactions with the police have gone from general dislike for a certain initiative to intimidation and conduct unbecoming an officer. we have filed complaints with the occ, cases 297-11. yesterday, it was essentially a flat out refusal on the part of the surgeons. -- sergeants. it has gone to a point where it

is a flat out refusal on his part to explain to the mall that we have the right to be their. or at least, as we asked yesterday, to show us where we are allowed to be so we can collect signatures. we went out yesterday to try to help the current director of public safety, a former police officer whose name i did not get -- what is it? and they give us a citation. they give is a citation -- they gave us a citation. to avoid these situations, we want the officers to show us where we can be out there. there was attitude by sergeant young, disdain, and a crack about "do i have to draw you a picture?"

we had difficulties out your last year we were collecting signatures for the november ballot. outside the trader joe's, in one instance. there were lots of people prevented from going in and out, and nobody would make a decision, even though i had the case blogged -- case log that allows free speech on private property. [beeping] president mazzucco: you have three minutes, sir. >> my apologies. president mazzucco: it sounds like you've already discussed this matter with the occ. >> not this particular matter. i have discussed the matter with sergeant gray.

in the very short time -- i just want to say, in the very short time we were collecting signatures, we need to be allowed -- president mazzucco: we need to have someone from the police department talk to you. i see someone is going to talk to you now. thank you, sir. any further comment regarding these matters? call the next item. >> item two, captain daniel mahoney, commanding ingleside station officer -- commanding officer of ingleside station. >> if i can jump in, i have been trading e-mail with a couple of folks. most recently, there was a supreme court petition gathering. i am not sure if it was this gentleman. we're going to put out a department bulletin, just to make sure the officers are reminded of the most recent

case. that are allowed. >> i do not ordinarily engaging in discourse with people, but that sounds like an important issue. line item #doc. -- number two. >> commissioners, the leading. if you can give me just one second for the powerpoint to come on. -- commissioners, good evening. >> great. commissioners, good evening. chief suhr, director hicks.

i am captain mahoney of the ingleside station. i want to welcome you to my station. we're very glad to have you here tonight. what i am going to do is give you an overview of the district, talk about what is comprising the district, its policing challenges, and some of the enforcement strategies i have set up for. ingleside station is comprised of six radio car sectors. we are almost six and a half square miles. the population is over 14,000 residents. your home to a large business community, large residential community. it parks and public housing. -- we have parks and public

housing. the district has many, many different groups, starting with the east side of the district here. we have a little bit up tortola, sunnyvale, visitation valley, our mission, lower mission, diamond heights, west would park, glen park, but stations. the district also encompasses five separate districts. we have supervisor tells burns -- supervisor elsbernd, supervisor wiener, supervisor campos, supervisor cohen, and

supervisor john avalos. the station itself, i am capt. here. ibm de commanding officer. -- i am the commanding officer. that the station, -- that at the station, i am not officers. they make up the staff that handles things such as conduct, website maintenance, all the facilities. i would be remiss if i did not mention the cadets who are here tonight. we have four cadets here who

have been a godsend, have done a fantastic job for the station. we also have patrol units. we have 24-hour coverage. we have training officers, specialists, bicycle units and motorcycle units. finally, we have an investigative team that handles all my investigations. i have our resources unit. plainclothes unit. representing our night watch, my night watch the tenant -- -- my night watch lieutenantt. ingleside is also home to our ambassador program. we have three separate volunteers to come in and they make contact with some of the people making reports for crimes

that cannot quite get assigned to the investigator team. they may be lower level crimes, but they are very unfortunate people who are victimized to make the report itself. they do a number of things. they make contact with the victim's. they tried to elicit any further information on the crime, and the other thing they do is they actually take the survey from the people to find out quality control, if you will come and they have questions about the officers are doing. fortunately, i can say i've not had a report from any of the people who has been given the survey. we also have a daily mission. every morning, i need with members of my research unit and

station investigator team. they give me reports on the crimes that have occurred in the past 24 hours. with that, i am able to identify the crime trends, the patterns, the hot spots to start focusing on those different areas. we take a look and see where the crime is occurring and i am able to put that out to the officers said they have an idea where to concentrate their efforts. on the slide now is what the daily edition looks like. is broken down by car sector -- it is broken down by car sector. it also identifies the current crime patterns by sector and the critical infrastructure. ingleside is some to tremendous

community involvement. we have actively engaged folks working as our city advisory board. they reflect the makeup of the district. vicki rosen, angie, the president, tonight with us, members of my cpad. julie and steve and amarlene tran from visitation at valley. -- marlene tran from visitation valley. in ingleside, it is no different. people are being victims of robbery, assault, based that they are walking around with

ipods on, cell phones, been distracted. we came up with an informational fliers. everyone has small cards in front of you. they are done in english, cantonese, and spanish. and basically, we put them up in businesses. we take them wherever we can and try to get the word out, not just to tell people to be alert in their surroundings. this is one of the best examples of the police and the community working together. ingleside is home to critical infrastructure. that includes the city college, the police academy, the water storage facility. officers may pass on calls to

those areas each day. traffic enforcement is one focus we have out here because we have seen a direct correlation between traffic enforcement and a decrease in traffic provisions. this is a snapshot of one such month. if you notice from 2009 to 2011, traffic collisions have gone down. next. the enforcement operations i have mandated for the district -- there are a number of different types of operations, all targeting public safety. what i am looking for is using bicycle officers, coupled with a motorcycle officers and radio cars to look for distracted drivers, those on cell phones or not wearing seat belts. the reason for the self on

enforcement -- although i am sure we're all -- cell phone enforcement -- although i'm sure we're all guilty of that at some point -- it is responsible for 20% of traffic collisions. one day we will run an operation in lower mission and the next in a different area. we're doing this districtwide. the third area, we are focused on five. that is an operation whereby we identified the five highest locations in the district with the highest incidence of traffic accidents. we did german -- we determine what the cause was. the goal is to decrease traffic accidents. finally, i've received a number of complaints and i have seen it

firsthand as well, where pedestrians are in the crosswalk and drivers are not yielding to them. to that end, i of started an operation where i have both men and women in plainclothes crossing the various intersections throughout the district with motorcycle officers parked not too far away. robbery abatement. robbery is probably one of the biggest issues in the district. we are starting to see a slight uptick from last year in robbery's. right now, it has all been due to people with cell phones, individuals walk around listening to their ipod, talking on the phone, being distracted. we identified the target areas, the hotspots. the short term strategy is saturation, doing robbery

abatement decoys, undercover officers, just looking, watching for potential victims. trying to be the potential victim. we also have an education campaign where we are actively discussing this on our website. current crime trends. there are two specific incidents of want to talk about in the last week. reason being, it is not only illustrate the problem in the district, but it illustrates the solutions we all have and how we work together with the community. about nine days ago, there was the report of our robbery -- a robbery. the victim has not come forward, but witnesses stated that an asian female was beaten to the ground, had her property taken, and the suspect fled.