? >> it has been a bit of a fight. i have had some serious problems. i was asked to leave the library at one point. i elevated it to the library management. for me, because he is not a dog with a tag, people just assume that he does not apply, and the absolutely completely applies. i have letters from my doctor. i am disabled. on muni, problems for the first six months or so that we were together. i was thrown off of a muni bus, but i went to a hearing with muni, and they apologized and trust guys to it -- and chastised the driver. as the lady said before me, people sort of get a kick out of

telling people how they can live their lives because they do not appreciate that you have some sort of a special circumstance. i find that is mostly the bottom of it all. i ride very freely on muni. we live in the valley, and we conduct our lives every day. >> i wish to address this issue of identifying a service animal? >> i wanted to show you. i actually took the initiative of contacting an organization called usar. i am sorry. i do not remember. i talked with them and provided them with information, and they are a national registry of service animals in general. would you like to have a look at the card i carry myself?

it has been a boon for me. in has changed my life, basically. >> -- vice president clyde: i did not know that you could not ask for documents. you could ask that if it was a service animal. before that, people would show me, but i did not check. who is issuing this? >> it was frustrating at first because there is no tag for a bird. birds will not necessarily even tolerate a tag. i am sure that kasper would like one. people are reminded that if your animal does not have a tag on the collar, it is not a service animal. that is not true. you just do not understand the full letter of the law. everything i have done is within my legal privilege and right with my situation. so anyway, this place, as i

said, i rarely have to take this out. if i have showed it a couple of times, and any time i have showed it, the conversation disappears. vice president clyde: 80 very much for that. >> that is just my way of dealing with it. would you like to see it? vice president clyde: yes. i have been in france and in other countries where dogs are basically welcomed everywhere, and the dog. i think maybe intuitively over the centuries, they understood the companionship and the support and the emotional value and the civilizing influence of our relationships with our domestic animals, so when we are talking to small business owners and educating people about animals in public places, i guess the operative word is

the well behaved animal, the well behaved animal, so i am just bringing that out just to throw that out for a discussion with the public health department in particular, because that seems to be where i see the biggest problem war barrier for acceptance, you know, widely around the city and county of san francisco. i think the public is very well aware of the rights of the disabled community. we have a lot of information that goes out. there can always be more outreach about the rights, but people are very sensitive when they see a tag or someone pulls out any kind of documentation. people tend to accept, ok, and go on. again, i just want to thank all of the advocates, the mayor's office of disability, for bringing this forward in helping us all get together for solutions.

thank you very much. president o'brien: see no other commissioner comments, i just want to wrap it up and think everyone for coming out and for the presentation today. -- c&o whether commissioner comments. it was very informational -- seen no other commissioner comments -- seeing no other. vice president clyde: staff is willing to work as well as the interdepartmental and team to work on the ordinance -- the interdepartmental team to work on the ordnance and find a way to incorporate, one, with the ada compliance and work with how we can get the information out, because i think from having been a merchant, i think a lot of

times not being clear on what the guidelines are, the easiest thing to do is just to say no. which i think is what happens with a lot of business owners. they are not clear, so the easiest thing to do is just to say no. we will continue to work with that and with the mayor's office. we will provide updates until we're able to hear that ordinance. president o'brien: thank you. thank you. next item, please. clerk: commissioners, you are now on item 6, the presentation and discussion on the proposed consolidation of annual permits and annual payments. we have tajel shah of the office

of the treasurer and tax collector. >> good evening.

good evening. my name is tajel shah, and i am here to do a presentation on a proposal that has been initiated by the president's office as well as the president's office. i think it is the legislative subcommittee. this may or may not be new. going forward, look. it moved already. before we get started, i wanted to do some definitions. we have a tendency to talk and not necessarily defined, so i want to define some terms. we will be talking about the

regulatory departments. regulatory departments in this case are the actual departments that issue the permit. the permit is what allows a business to do an activity that is desired. it allows us to do that annually and obviously confirms the the activity is done in the specified domain. in this case, fire, public works, entertainment, public health. these are the ones we will be speaking about today. they issued a permit. this goes to a regulatory department. they say this is the specifications. and then there is a thing called a license. it needs to be analyzed to the

process of a license. this practice or this work is done by the office of treasurer and tax collector. the relationship between the regulatory department that says you can do these things and also the tax collector, which each year it says it is time to renew your license. if you do not wean your license, you are not allowed to do the permit or the task. those are just interesting things to know. here are some of the basics that are out there. in this current state, this is a current state that we have right now, so i want to talk about that. this is as well as public works and some others.

this is what is housed within the organization. in order to achieve the march deadline, and then set down in may for another deadline and made for december. this is by the permit issued. in other words, we can give you an example. licenses for these permits. most of you know this. the solution that we are proposing is 1 per business

owner. no matter how many locations you have. this is the simplicity of making it easier so that people do not have multiple bills coming so within the scope of this project, and i will give you some more examples. there will be legislative changes. looking to september to try to introduce the changes. we are linking the permits to the business registration level or otherwise known as your registration. we will begin the anticipated start in december, and we will talk a little bit about how that rolls out. our desired impact, simply, streamlining. we need one mailing.

you can choose to pay online. the bill will be based play and -- by locations. -- will be based by locations. all of the relevant licenses. by location with what they are inspecting, and because we will be trying this certificate system along with the licensing system, there is an ownership change that that will create. going to one hand and threw another hand. this is just an example. a gas station. i was not very creative. it has three locations in the

city. each location requires four distinct licenses. in each of those months, that particular owner receives three bills per location for each one of them. the consolidation would tie the certificates and the ownership name and location. the first time, what we would do is actually the mailing that is just about to go out -- so i can talk about it rather. we just did our one cycle, and it is regular as you see it at this moment in time. you would see this regularly. starting in march, we would prefer rate it so that we could

get everyone into the march timeline. the august and september ones would be prorated to get them to the date, and then in 2013, the bill would be one bill for all of the months. in this case, it would be $3,000. right now, what they are paying is $2,000 in 2012 between march and december. >> this makes sense. this is brilliant. >> thank you. i wish i could say it is my own idea. these are the licenses that are not been consolidated, and i will give you a better list when it is completely firmed up. for obvious reasons. they are not businesses. they are masseuses, photographers, so they do not

have a certificate numbers, and there is nothing to tie them into. as many of you may know or may not know, where they have a license, a swimming pool, a mixed area businesses, i.e. fitness centers that are privately owned as well as recreation and park or homeowners associations, so we're having to find out some exemption classes, and we do obviously have people that are not registered businesses, so we will figure that out, but nonetheless, there are about 15,000 accounts that will be consolidated, so these are the ones that are not being consolidated because they are two individuals. this is generally the timeline. let me back out. i tried to be as high a level as possible, and hopefully our conversation can be as specific as we choose, and i kind come back if we need more

specificity -- i can come back. i believe by president chiu and the mayor's office to change these licenses to the march timeline. that means, let me make sure i got this right. the september bill will be able to be pro rated because the legislation will be held, and for people who normally get a 12-month bill and, in august, we would be sending them a bill that gives them only to march, so in february when we send out the next bill, which is really do at the end of march, we will look at pro rating it for september as well as march. subsequently, the next cycle of billing, we would have a nine- month cycle. we would slowly bring everybody on board to a 12-month cycle, so

it is a slow uptick to 2013 for both the legislative process, which we cannot do anything until the legislation and the codes are changed. in addition, it facilitates a little bit of it easing businesses, as well. i am sure there are lots of questions, so i will continue, and that is it. that is really the high-level consolidation project. as i said, there are about 10,000 accounts that will ultimately be consolidated out of the 15,000. the net difference is the 4000 that will not be consolidated. i still cannot tell you exactly how the 10,000 accounts will percolate up for the number of true businesses. i spoke about the 15,000, and i gave you the gas station. obviously, those 12 accounts are now going to aggregate to one

business, so we are still working through the process of cleaning and mapping the businesses to figure out exactly who goes to watch. we will be doing some work around communication, working with your organization, as well. we will do an early mainly to businesses to communicate that this is what this is like. we think that maybe some businesses that have licenses, that they no longer do, that they have not activated them. they have been inactivated in a timely manner. i would say one of the key things that we have discussed, point for the small businesses are potentially painful but i want to put up on the table is the licenses right now, as you know, you have to pay for it in the entirety. it is something you have to pay for. we do not allow partial payments, because, frankly, that would increase the cost and the

inspection cycles, and it is for a full year, analyzing. -- annualizing. paying for the entirety of the bill, which is why it is really important that we be really clear in advance. this is what we think your bill is going to be. you have an opportunity to inactivate. something you do not do anymore. the key benefit will allow us to do this on line. our online payment efforts have been particularly successful due to the last cycle moving more than 50%, in some cases a% of our stuff online, 90% for filing, so that has allowed us to do that, and, frankly, that is more accurate. we have a cycle similar to what we do for registration, which was around a 72-hour turnaround by moving things online.

so that is it in a nutshell. we have had some discussions with the subcommittee about the impact. we have the standardized on march because the cost impact was already the greatest in march. it was the most nominal about point. public health, for that matter, which has a series of licenses. there a pro license is already in march, said the incremental change is still something, but it is phenomenal compared to if we moved it to another timeline. so that is one of the reasons why we chose to standardize on march. we have had challenges with the june dates and the august dates because the budget is being passed, and many times, the sea is not completely settled. is the department increased it, or it is cpi adjusted, that is

not nailed and to write around now, and that makes it more precarious about what structure to use, so that was the of the rationale. i will open it up for discussion and conversation. thank you. president george bush -- president o'brien: thank you. commissioner yee riley? commissioner yee riley: this will save a lot of time and save a lot of trees, so thank you. president o'brien: i agree with what commissioner yee riley said. i think you're simplifying it. paying online will increase revenue.

welcome to the 21st century. president o'brien: commissioner clyde? vice president client: -- clyde: think you for your presentation. -- thank you for your presentation. this is right after income taxes are due and right after the difficult time of the year, at least in the hospitality industry typically, so there will need to be quite a vote bit of outreach done -- there will need to be quite a bit of outreach done. there was a wisdom in these fees and licenses being issued at different times throughout the year, so it will take some significant outreach. i believe for the smaller businesses and people who might

be encountering cash flow problems. i do know, i will say that i believe the tax collector's office generally works with taxpayers to the best of their ability, and i would like to just hope that as you develop this rollout that you have some room to assist people in case, you know, inadvertently they are not going to be -- we know that in the downturn, the tax collector and the treasure worked very hard to minimize the impact on businesses and help them pay, so it really is a concern, is a figure for the work that you have done. i agree it would be very helpful to see a consolidated bill. my question, will the payroll tax be the same? will it be analyzed, with quarterly or biannual payments? >> at this time, i do not

believe there have been any legislative changes. president o'brien: seeing no further commissioner comment, is there any public comment? commissioner: there was a meeting last week that it is time to start going out and informing businesses which would obviously be doing some work on that. we put it in our news letter that went out last week. so, again, trying to make sure that businesses are informed, educated, we already did get one response, which was very interesting, from a business

that had three locations, and we are looking forward to this. i think we're going to have a great number of businesses that are going to be really pleased, and when i think about our cafés, those are operated at a really small margins. as much information we can get out. the fact that we are able to take payment with credit cards it, i think -- yes. to help deal with the cash flow. commissioner: would you be willing to come to merchants' associations to talk about this? >> yes, we are happy to coordinate and do any outreach and sort of early discussion. commissioner: yes, and merchants would be happy to hear about this. it would be something positive for the city. >> just to make sure we are clear, we are very sensitive to the needs of adoption.

we are really working very hard to make sure we deal with the notification to make sure we can both prepare financially, and let's be honest, to really make sure what we have is accurate, that we are not even remotely -- that may not be the case all of the time. president o'brien: ok, thank you. much appreciated. next item, please. clerk: commissioners, you are now on item 7, the presentation and discussion on the possible impact fees for 3176 17th street. we have a presentation from sommer pederson. commissioner, any remarks? commissioner: i invited sommer

pederson to be year to talk about your experience with the impact fees. we're going to be coming up with doing some discussions about some joint agenda items with the planning commission, so this is designed to be an informational presentation to you in terms of what our small businesses, especially those looking to open businesses in the eastern neighborhood, with the impact of the eastern neighborhood, and the mta transit fee, and so, i have invited sommer to be here with a presentation. you know, in terms of preparing

for you as we move forward, looking at this topic that has been on the committee project list. commissioner: 0, again. >> could evening. -- good evening. we learned a lot of this year about opening a business. it has been an eye-opener. i'm going to present our experience, highlighting the experience of impact fee. we started this project last may, 2010, and i will take you through the steps. we began our warehouse search in the mission district, of which is our business model demographic. demographic. we looked at many different